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POSITION TITLE: Case Manager II - Family Stabilization LOCATION: Louisville, KY STATUS: Full-Time, Exempt PROGRAM: VOA Home REPORTS TO: Sr. Program Manager INTRODUCTION: Volunteers of America Mid-States (VOA) is a non-profit organization spanning four states that creates positive change in the lives of individuals and communities through a ministry of service. We provide housing for families, veterans, and low-income seniors. We provide care and support for individuals with developmental disabilities, healing accountability that brings people together with restorative justice, and free HIV testing and education. When Volunteers of America was founded in 1896, "volunteer" referred to anyone who served others as a vocation through a commitment to a mission. Today, we are still staffed by paid, mission-driven professionals working to create positive change and build thriving communities. Flexibility, teamwork, and fun are some of the reasons our employees are proud to work at VOA! We offer a comprehensive benefits package to employees who meet eligibility requirements. BENEFITS: Volunteers of America Mid-States, offers a rich and robust benefits package the supports a healthy work life balance, which include the following: Health and Wellness Employee Assistance Plans (EAP) Health and Wellness Program Medical Coverage Dental Coverage Vision Coverage Flexible Spending Account Health Spending Account Short Term Disability MetLife Legal Plans Financial Wellbeing Competitive Compensation Packages Life Insurance (company paid) 403b retirement plan with company fund matching Employee discounts Loan forgiveness options through federal programs (National Health Corp & Public Service Loan Forgiveness) All company paid benefits and paid time off effective day one Work Culture Commitment Committee Justice Committee Integrity Committee Compassion Committee Retention Committee JOB SUMMARY AND QUALIFICATIONS: Case Manager will assist with services to individuals and families experiencing homelessness who have been approved for RRH or Joint RRH/TH services In tandem with other members of the VOA Home team, the Case Manager will assist clients in accessing medical and mental health services, emergency and long-term housing, substance abuse services, and social services. Case Managers work within a harm reduction and person-centered model. We hire, fire, and promote base on our five core values of commitment, compassion, diversity, justice, and integrity. These values run through our entire culture so it's important to us that you truly believe in these values too. WHAT YOU MUST HAVE; Master of Social Work or a Master’s degree in a related field and less than five (5) years of work experience in the field; a person with a Bachelor of Social Work or a related undergraduate degree with more than five (5) years related work experience; or a person with nine (9) years of experience in the field and no degree would qualify for this position. Requires a demonstrated ability to provide a reasonable combination of the following knowledge, abilities and skills: family needs assessment, knowledge and ability to access local resources, advocacy, counseling, and working cooperatively with local service providers. Must have a commitment to the principles of the project. Excellent verbal and written communication skills, high degree of organization, and creative problem-solving skills. Must have a personal automobile, valid driver’s license, liability insurance, and be willing and able to travel within the full-service area. RESPONSIBILITIES: 1. Provides outreach to community partners and represents VOA values in interactions with community partners to increase awareness of and recruit landlords to work with our client families in the program a) Perform assessment and developing/monitoring case plans and conducting necessary follow-up activities b) Establish linkages with appropriate agencies and service providers in the area/community c) Provide referrals and coordinating with community partners and other service providers to assist participants in accessing health care services and daily living services d) Decide how resources are allocated to participants on the basis of need and eligibility, according to grant guidelines e) Educate participants on issues, such as supportive services availability and participant rights f) Provide assistance to participants in obtaining public benefits g) Provide assistance to participants in obtaining a birth certificate, driver’s license, or/and TARC tickets h) Provide/refer for supportive services to participants, including personal financial planning services, transportation services, income support services, recovery programs, legal services, and housing counseling for the purpose of overcoming obstacles preventing obtaining stable housing and or emergency shelter. i) Complete required documentation (including progress notes) within 48 hours of contact Complete and submit the required documentation for entry into the Homeless Management Information System (HMIS and Electronic Health Record system within 48 hours of entry and service to Program Support Coordinator and Portal billing logs to the Program Manager weekly. k) Demonstrate good clinical judgment in decision making regarding participants l) Demonstrate ability to relate to participants and their families in a culturally appropriate manner. m) Performance Quality Improvement (PQI) duties as assigned by supervision & PQI Committee n) Facilitate the Critical Time Intervention (CTI) evidence-based model to program participants 2. Advocate for the participant, integrating cultural values into their case plan. 3.Identify systemic barriers and communicates with organizational leadership about these barriers to work collaboratively to find viable solutions. 4.Comply with all policies and procedures of the program and the Council on Accreditation, Office of Resilience and Community Services, and VOA Mid Policies and Procedures. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Job Description Description ¨ The Director Quality Assurance, Compliance and Risk Management, will play an integral role in the day-to-day operations of Milestones Services and its affiliates. ¨ This individual in this role will lead the quality assurance, compliance, human resources and risk management functions including quality improvement and compliance oversight, quality and compliance related strategy and process improvement. ¨ The intent of this role is to be trained to transition into the role of Executive Director with the capacity to provide full company oversight. Reporting Relationship ¨ Reports to Executive Director Direct Reports ¨ Health Information Manager ¨ Human Resources Coordinator Responsibilities/Activities ¨ Develops organizational compliance strategies by contributing information, analysis, and recommendations to strategic thinking and direction, establishing functional objectives in line with organizational strategic plans and objectives. ¨ Establishes compliance operational strategies by evaluating trends; establishing critical measurements; determining production, productivity, quality, and customer-service strategies; designing systems; accumulating resources; resolving problems; implementing change. ¨ Protects assets by establishing compliance and risk management standards; anticipating emerging compliance trends; designing improvements to internal control structure. ¨ Avoids legal challenges by understanding current and proposed legislation; enforcing regulations; recommending new procedures and protocols; complying with legal requirements. ¨ Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining professional networks; participating in professional organizations. ¨ Enhances compliance and organization reputation by accepting ownership for accomplishing new and different requests and exploring new and innovative opportunities to improve processes and better serve our key stakeholders. ¨ Identifies areas of organizational vulnerability as it relates to client health, safety and welfare, employee training, developing standard operating procedures, policies and company protocols. ¨ Maintains files and documents in an organized format as outlined in agency procedures. ¨ Oversees client and employee file and database maintenance. ¨ Ensures on-boarding of new employees in accordance with policies, procedures, state regulations and federal regulations. ¨ Ensures that all forms, monthly summary notes and billing documentation are received in the office by the 5th of the month. ¨ Documents all incident reports and ensures that incident reports are completed timely and that investigations are completed within regulatory timeframes. ¨ Is well versed in agency policies, procedures and protocols. ¨ Is extremely well versed in state and federal regulations as they relate to the services provided including but not limited Supports for Community Living Waiver, Michelle P. Waiver, State and Federal Human Resources Laws and Regulations, etc. ¨ Sends appropriate information and documentation to case management agencies, guardians and other key stakeholders as needed and appropriate. ¨ Assists with new client onboarding and transition, including but not limited to assistance with gathering appropriate consents, preparing documents, preparing main file, gathering orders and medical information and ensuring new client medical providers are established. ¨ Maintains client files and record compliance and enters information into appropriate databases. ¨ Ensures that all medical forms and documentation for all clients are complete, accurate and received in a timely manner. ¨ Communicates with and provides information to clients, case managers, guardians and other key stakeholders on a consistent basis and following appointments. ¨ Ensures HRST is updated with new client information in a timely manner as necessary. ¨ Ensures all forms and documents are received from case managers in a timely manner and in accordance with regulations. ¨ Appropriately records and reports significant/major incidents or health, safety and welfare concerns and notifies proper authorities of circumstances or situations that present potential threats. ¨ Ensures overall client health, safety and welfare of clients through quality audits and process and performance improvement initiatives and programs. ¨ Fluently understands and has the ability to execute state and federal regulations that relate to client services, client health safety and welfare, employee training and human resource compliance. ¨ Develops, implements and monitors the organization’s quality improvement plan. ¨ Facilitates the annual re-certification process. ¨ Develops and oversees of organization’s Corrective Action Plans and develops strategies and protocols to prevent repeat citations. ¨ Develops fluency in organization’s electronic records, project management software and other programs and trains others as necessary. ¨ Assists in certification for new programs and services. ¨ Leads and serves on necessary committee related to performance, quality improvement, etc. ¨ Keeps abreast of trends, best practices, and regulatory changes. ¨ In conjunction with other key leaders, oversees the regulatory compliance, quality improvement plans, and process improvement activities of the organization. ¨ Represents the organization in quality related matters. ¨ Manages Health Information Manager and Human Resources Manager and oversees related work and personnel requirements including but not limited to job responsibilities follow-through , attendance and disciplinary actions, etc. ¨ Maintains forms, documents, files, etc. ¨ Maintains files and documents in an organized format. ¨ Completes other administrative and leadership responsibilities as assigned. Required Knowledge and Demonstration of: ¨ Scheduling and email. ¨ Microsoft Office including Word, Excel, Access, Publisher and Power Point ¨ Oasis Technology ¨ Organizational techniques. ¨ Excellent written and verbal communication techniques. ¨ Effective teamwork techniques. ¨ Interpersonal sensitivity techniques. ¨ Meeting and event planning techniques. ¨ Analytical reasoning techniques. ¨ Effective problem-solving techniques. ¨ Effective time management techniques. ¨ Effective stress management techniques. ¨ Prioritizing work and activities. ¨ Self-direction and initiative. ¨ Process improvement techniques and implementation. ¨ Knowledge of human resources and employment laws. Required Skills/Abilities ¨ Ability to effectively manage time. ¨ Ability to work very independently and with minimal direction. ¨ Excellent written and verbal communication skills. ¨ Ability to demonstrate effective interpersonal relations. ¨ Ability to effectively communicate orally and in writing. ¨ Ability to plan and organize work. ¨ Excellent organizational skills. ¨ Excellent leadership and management skills. ¨ Ability to administer policies and procedures. ¨ Excellent customer service skills ¨ Ability to identify problems and determine effective solutions. ¨ Ability to work independently and in cooperation with others. Physical and Mental Demands: ¨ Good physical and mental health. ¨ Mental fortitude and stability to handle stress. ¨ Physical and mental ability to drive a vehicle. Qualifications/Education ¨ Bachelor’s degree and two years working in a leadership capacity with individuals with intellectual and developmental disabilities. ¨ Has a social security number or valid work permit. ¨ Current driver’s license. ¨ Proper Vehicle Insurance Coverage. ¨ Requires job and Agency related training.

Job DescriptionAgency Overview: Since 1982 Wellspring has championed mental health recovery in Louisville. Serving some of the most vulnerable people in our community, Wellspring is a pillar of hope. We support adults in building healthy & hopeful lives through behavioral health, supporting housing, & employment services. We believe recovery is possible for all people with psychiatric disabilities and our recovery-oriented programming incorporates person-centered care & utilizes a multi-disciplinary approach. Wellspring’s success depends on our highly qualified and dedicated staff. We hire individuals who are committed to excellent service to our clients, to each other, and to the community. We value diversity, equity, & inclusion and encourage all people to apply! What employees say about Wellspring... Program Manager, Tenancy Support Services: Wellspring is seeking a full-time Program Manager to provide Tenancy Support Services and manage Wellspring's (i)RISE program which includes serving as the agency's primary point of coordination for referrals, service authorization workflows, documentation expectations, and the Kentucky Medicaid Waiver Management Application (MWMA) process. This position will be supporting a new program for Wellspring. While the basic framework for the (i)RISE program has been established, the Program Manager will help build out the day-to-day operations, refine workflows, maintain program processes, and support the continued program development as it grows. The Program Manager will support a team of approximately 3-6 employees as well as eligible participants in obtaining and maintaining stable, independent housing through pre-tenancy and tenancy-sustaining services, while coordinating closely with outside case managers, state-level case managers, waiver contacts, landlords, community providers, and Wellspring team members. They will help bridge local service coordination gaps by communicating, organizing, following up, and connecting participants to housing-related and community resources. The Program Manager may also maintain a small caseload of participants receiving direct tenancy support services and ensure services are person-centered, recovery-oriented, housing-focused, well-documented, and consistent with applicable Medicaid, program, contractual, and Wellspring requirements. Education/Qualifications: • A bachelor’s degree in a related field is highly preferred., • Minimum of three years of experience working with clients with serious mental illness (SMI) along with experience in any of the following: behavioral health, housing services, homeless services, social services, case management, Medicaid waiver services, and/or supportive housing is required., • Program management experience is required. This can include demonstrated experience developing, coordinating, and maintaining program workflows; managing referrals, service authorizations, documentation, or other program requirements; monitoring timelines, outcomes, and deliverables; communicating with internal and external partners; problem-solving operational barriers; and supporting continuous improvement of program processes., • Supervisory, lead, or equivalent experience is preferred. This includes experience such as providing work direction, mentoring or training staff, coordinating team workflows, supporting quality review, or serving as a senior/lead staff member in a program or service setting.Salary:, • $50,000 - $56,000Conditions of Employment:, • This position requires clearances of state and federal background checks, multiple abuse/sex offender registries, and clearance of exclusion lists prior to employment., • Offers of employment are contingent upon successfully passing a pre-employment drug screening. This position is a part of the annual random drug-testing program.Benefits That Support You (Not Just Your Job): At Wellspring, we know you can’t take care of others if you’re not supported yourself. That’s why we offer a benefits package designed to protect your health, support your life outside of work, and give you the freedom to focus on what matters most: helping people recover and thrive. The Benefit That's Hard to Find: One of the biggest reasons our employees stay at Wellspring is something harder to list on a benefits sheet: you can actually make and see your impact here. We pride ourselves in being large enough to make a difference and small enough that your voice matters. Being a mission-driven nonprofit with a collaborative culture, employees have the ability to: • Work autonomously, • Advocate for clients, • Implement ideas quickly by working closely with those who can make fast decisions, • Focus on care rather than bureaucracyIn other words, less red tape and more meaningful work. Health: • Medical insurance with employer contributions, • Dental and vision coverage fully paid for employees (single premium only), • Health Reimbursement Arrangement (HRA) to help offset medical expenses, • Flexible Spending Accounts (FSA) for healthcare and dependent care, • Employee Assistance Program (EAP) for confidential support and resourcesFinancial Security:, • 401(k) with 100% employer match up to 4%, • Employer-paid basic and voluntary life insurance/AD&D for employee (employee-paid spouse and children options available), • Employer-paid short-term and long-term disability coverageTime to Recharge:, • Generous paid time off (PTO) starting after 90 days of employment, • 9 paid holidaysSupport for the Work You Do:, • Free access to courses that offer continuing education credits to help maintain licensure, • Mileage reimbursement for work-related travel, • Collaborative culture where staff ideas are heard and can quickly translate into improvements, • Free downtown parking, • Use of company vehicle Powered by JazzHR Aq1hTWDDTy

Job Description Overview The Behavioral Health Nurse (RN) is a licensed professional who provides direct and indirect patient care services to patients in their home environment or alternative setting according to the organization’s policies and procedures; assesses patients and develops a plan of care in collaboration with the physician; provides nursing interventions (including phlebotomy, wound care, infusion, ostomy, catheter care and other skilled interventions) as ordered by the physician; instructs, motivates, and assists patients and/or caregivers in learning and improving the ability to live independently at home; and supervises and directs the efforts of the Licensed Practical Nurse and Home Health Aides when involved in the patient plan of care. Assists with community education and marketing activities, when requested. Responsibilities • Makes initial assessment visit utilizing observation/assessment skills and assists in developing the patient’s plan of care in coordination with the patient’s physician/allowed practitioner and Clinical Manager, • Manages medical illness per POC; performs psycho-biological interventions, • Conducts comprehensive medication reviews and ensures patients and their caregivers, if any, receive information regarding the patient’s medication regimen, including but not limited to frequency, duration, use, side effects, indications, and contraindications, • Provides education to the patient and their family regarding medication administration, actions, side effects, etc. (as above), • Provides written materials for patients and their families, • Evaluates, teaches, and reviews medications and compliance; administers intramuscular (IM) or intravenous (IV) medication, • Manages situational or other crises; performs assessments of potential self-harm or harm to others, and refers to the treating physicians as necessary, • Provides teaching and training activities that require skilled nursing personnel to teach a patient, the patient's family, or caregivers how to manage the treatment regimen; teaches self-care, mental and physical well-being, promotes independence and patient’s rights, • Promotes and encourages patient/caregiver to maintain a safe and therapeutic environment, • Provides supportive counseling psychotherapy and psycho-therapeutic interventions according to education and licensure, • Provides psychoeducation, such as teaching/training with disease process, symptom, and safety management, coping skills and problem solving, • Provides ongoing evaluation and management of the patient's care plan, • Provides counseling services or coordinates with a social worker to ensure counseling services are provided, • Ensures appropriate documentation, in accordance with coverage guidelines, to show the evaluation, psychotherapy and teaching activities needed by patients suffering from a diagnosed psychiatric disorder require active treatment by a psychiatrically trained nurse, • Provides general nursing interventions (including phlebotomy, wound care, infusion, ostomy, catheter care, and other skilled interventions) as ordered by the physician, • Provides all aspects of case management to enhance patient outcomes including communicating with other disciplines to ensure collaboration and coordination of care, • Monitors the patient’s condition and reports changes to the Clinical Manager, and the patient’s physician/ allowed practitioner when indicated, • Obtains, properly documents, and executes orders from the patient’s physician/allowed practitioner, • Ensure compliance with state/local/payer requirements and that documentation reflects the care provided and meets company, regulatory and payer standards; and completes documentation within the required timeframe, • Participates with after-hours coverage, including weekends and holidays, when necessary to meet the needs of patients, when requested, • Provides supervision of care provided by licensed practical nurses and home health aides when indicated, • Maintains universal precautions and infection control standards to prevent the transmission of infections and communicable diseases, • Appropriately disinfects/sanitizes/transports equipment and supplies used for patient care; and uses proper medical waste disposal techniques, • Reports all incidents per agency policy and regulatory standards, • Provides professional guidance to referral sources and internal operational staff to ensure both patient and referral source satisfaction, • Assists with staff development and provides one-on-one clinical training to all field RNs and LPNs during home visits, • Collaborates with the Clinical Manager, Branch Director, and/or Administrator to ensure ongoing staff competencies, • Meets with and educates referral sources about the services of the agency by providing in-services, when requested, • Increases market share by sustaining and growing key established accounts, and by identifying and developing new referral sources through prospecting, lead generation and sales calls within an assigned territory, when requested, • Attends and participates in staff meetings, patient care conferences, in-services and other meetings as requested, • Participates in the agency’s QAPI program by communicating problem areas identified and recommendations to address problem areas; attendance at periodic QAPI meetings; and participation in performance improvement projects as requested, • Maintains confidentiality of patient related information and honor’s patient rights, • Other duties as assigned and within scope of practice Qualifications • Registered Nurse (RN) with a master’s degree with a specialty in psychiatric or mental health nursing and licensed in the state where practicing. The RN must have nursing experience (recommended within the last 3 years) in an acute treatment unit in a psychiatric hospital, psychiatric home care, psychiatric partial hospitalization program or other outpatient psychiatric services; or, • RN with a bachelor’s degree in nursing and licensed in the state where practicing would qualify. The RN must have 1 year of recent nursing experience (recommended within the last 3 years) in an acute treatment unit in a psychiatric hospital, psychiatric home care, psychiatric partial hospitalization program or other outpatient psychiatric services; or, • RN with a Diploma or Associate degree in nursing and licensed in the state where practicing would qualify. The RN must have 2 years of recent nursing experience (recommended within the last 3 years) in an acute treatment unit in a psychiatric hospital, psychiatric home care, psychiatric partial hospitalization program or other outpatient psychiatric services, • minimum of 2 years of home health experience preferred, • current CPR certification, • Basic clinical skills, • Professional appearance and demeanor, • General knowledge of computers and the ability to learn industry specific software applications, • Excellent oral, written, and interpersonal communication skills, • Excellent organizational and time management skills with a keen attention to details, • Ability to work effectively in a team environment, • Ability to develop critical thinking skills, research situations, solve complex problems and deal with a variety of issues, • Ability to learn and complete various educational goals during orientation

Job DescriptionWellspring Agency Overview:Since 1982 Wellspring has championed mental health recovery in Louisville. Serving some of the most vulnerable people in our community, Wellspring is a pillar of hope. We support adults in building healthy & hopeful lives through behavioral health, housing, & employment services. We believe recovery is possible for all people with psychiatric disabilities. Wellspring’s recovery-oriented programming incorporates person-centered care & utilizes a multi-disciplinary approach. We provide high quality housing assuring opportunities for community integration that enhances our neighborhoods. Wellspring’s success depends on qualified & dedicated staff; those committed to providing excellent service to our clients, each other, & the community. We value Diversity, Equity, & Inclusion and encourage all people to join us. What our employees say about Wellspring! Wellspring's Crisis Stabilization Program: The goal of Wellspring’s Crisis Stabilization Program is to assist adults who are experiencing an acute psychiatric episode. With our 24/7 care, we help people avoid hospitalization, achieve stabilization, and recover from acute mental health symptoms such as severe depression, mania, or psychosis. Clients receive intensive treatment, close monitoring with high levels of staff support, and medications prescribed by a psychiatrist, if necessary, in a homelike setting. The 16-bed program has two locations – the Samuel B. Todd Center and the David J. Block Center. Both are licensed, accredited crisis stabilization offering the only services of their kind in the Louisville Metro region. The Wellspring Crisis Stabilization Unit (CSU) Targeted Case Manager (TCM): The CSU TCM provides case management to adults with severe and persistent mental illnesses who are homeless and receiving services in the CSU. CSU TCM Duties and Responsibilities: • Assist clients in gaining access to medical, social, educational and other support services., • Develops and facilitates the pursuit of individualized recovery goals via assessment, connecting to resources and monitoring progress., • Assisting clients in pursuing housing options., • Supervision of clients' self-administered medications (SSAM), assisting clients with their engagement in physical and mental health and addiction treatment, and ensuring uninterrupted provision of all services., • Models and assists clients with illness management and independent living skills and provides crisis intervention as needed., • Participates with the multidisciplinary treatment team as well as other providers and sources of support., • Travels throughout the community conducting home visits and connecting clients with resources and services., • Collaborates with landlords and other community partners, advocating for client needs and rights., • Assists clients in locating, applying for, and moving into housing., • Assists clients with illness management, medication management, and independent living skills, providing crisis intervention as needed., • Assisting clients with their engagement in physical, mental health, and addiction treatment, ensuring uninterrupted provision of care., • Completes electronic documentation of services demonstrating medical necessity within 24 hours of client contact. The ideal CSU TCM candidate will have a belief in recovery from mental illness and an enthusiasm for helping persons with disabilities, rooted in empathy and compassion and demonstrating a careful and caring attitude. .ACT TCM Qualifications and Requirements: • A personal vehicle is required as the ACT TCM will be responsible for traveling between work sites and transporting clients to regular appointments., • KY TCM Training, • BA or BS in field recognized by DBHDID for TCM: psychology, social work or related field and at least one year post Bachelor's working full-time with adults with serious mental illness OR Master's Degree in related field. Salary / Other Benefits: • $45,000 - $50,000, • Compensation for on-call rotations., • Mileage reimbursement for work related travel. What you will receive as a full-time team member at Wellspring: At Wellspring, we offer more than 40 hours and a paycheck. We change the lives of our clients and colleagues every day. Be an even bigger force for good in the world: complete your application today! Wellspring offers great benefits for full time employees and their families. These benefits include: • Medical, dental and vision insurance, • Life insurance, • Short- and Long-term Disability, • Option for a 401(K) Retirement plan with employer match, • Generous paid holidays and vacation, • Other benefits include Employee Assistance Program (EAP), Flexible Spending Account (FSA), Health Reimbursement Account (HRA) and more Powered by JazzHR FEZsonadqX

Job DescriptionWellspring Agency Overview:Since 1982 Wellspring has championed mental health recovery in Louisville. Serving some of the most vulnerable people in our community, Wellspring is a pillar of hope. We support adults in building healthy & hopeful lives through behavioral health, housing, & employment services. We believe recovery is possible for all people with psychiatric disabilities. Wellspring’s recovery-oriented programming incorporates person-centered care & utilizes a multi-disciplinary approach. We provide high quality housing assuring opportunities for community integration that enhances our neighborhoods. Wellspring’s success depends on qualified & dedicated staff; those committed to providing excellent service to our clients, each other, & the community. We value Diversity, Equity, & Inclusion and encourage all people to join us. What our employees say about Wellspring! Forensic Assertive Community Treatment (ACT) Wellspring is transforming the lives of people with serious mental illness who have been chronically homeless with a team of professionals dedicated to the most effective treatments. First, the FACT team serves people with a history of incarceratioon and mental illness to addresses each individual’s complex needs using a best-practice, person-centered approach to restore skills, rebuild lives and maintain housing. The FACT team wraps each individual with intensive services of a medical team, housing and behavioral health. FACT Targeted Case Manager (TCM) Duties and Responsibilities: • Assist clients in gaining access to medical, legal, social, educational and other support services., • Develops and facilitates the pursuit of individualized recovery goals via assessment, connecting to resources and monitoring progress., • Travels throughout the community conducting home visits and connecting clients with resources and services., • Collaborates with landlords and other community partners, advocating for client needs and rights., • Assists clients in locating, applying for, and moving into housing., • Assists clients with illness management, medication management, and independent living skills, providing crisis intervention as needed., • Assisting clients with their engagement in physical, mental health, and addiction treatment, ensuring uninterrupted provision of care., • Participates and actively engages in weekly / monthly / quarterly staff meetings, on call rotations, and collaborates daily with Wellspring clinical and program staff as well as other providers and sources of support.The ideal FACT team candidate will have a belief in recovery from mental illness and an enthusiasm for helping persons with disabilities, rooted in empathy and compassion and demonstrating a careful and caring attitude. .FACT TCM Qualifications and Requirements: • A personal vehicle is required as the FACT TCM will be responsible for traveling between work sites and transporting clients to regular appointments., • KY TCM Training, • BA or BS in field recognized by DBHDID for TCM: psychology, social work or related field and at least one year post Bachelor's working full-time with adults with serious mental illness OR Master's Degree in related field., • One year experience working with adults with Substance Use Disorders is preferred. Salary / Other Benefits: • $42,000 - $50,000, • Compensation for on-call rotations., • Mileage reimbursement for work related travel. What you will receive as a full-time team member at Wellspring: At Wellspring, we offer more than 40 hours and a paycheck. We change the lives of our clients and colleagues every day. Be an even bigger force for good in the world: complete your application today! Wellspring offers great benefits for full time employees and their families. These benefits include: • Medical, dental and vision insurance, • Life insurance, • Short- and Long-term Disability, • Option for a 401(K) Retirement plan with employer match, • Generous paid holidays and vacation, • Other benefits include Employee Assistance Program (EAP), Flexible Spending Account (FSA), Health Reimbursement Account (HRA) and more Powered by JazzHR 3CfJzMsCQp

Job DescriptionCase Manager Behavioral Health Group (BHG) is the largest network of Joint Commission-accredited treatment centers and the leading provider of opioid addiction treatment services. We are dedicated to helping individuals overcome substance use disorders. With over 115 locations in 24 states, our team of more than 1,900 employees serves over 42,000 patients. Job Summary: As a Case Manager at Behavioral Health Group, you will assist patients in achieving their social, educational, and occupational goals. You will provide referrals, coordinate care, and adhere to all regulatory requirements, reporting to the Counselor Supervisor or Program Director. Key Responsibilities: • Conduct regular drug abuse case management sessions., • Orient patients to treatment program operations and procedures., • Collect and assess social, educational, and vocational information., • Develop and revise patient treatment plans, maintaining comprehensive records., • Make appropriate referrals and perform follow-ups., • Assist in implementing new programs and advise on caseload management., • Provide crisis intervention and inter-agency documentation., • Coordinate care with community providers., • Achieve annual goals and develop knowledge of addiction and related regulations., • Participate in in-service trainings and attend relevant conferences., • Adhere to all federal, state, and local regulations and accrediting agency requirements., • Participate in community and public relations activities., • Commit to diversity and inclusivity in the workplace. Minimum Requirements: • Must have a Bachelors degree in the related Human Services field., • Pursuing licensure as a Certified Alcohol and Drug Counselor (CADC) is preferred., • Compliance with federal and state certification and licensure regulations., • Knowledge of addiction, treatment methods, and current trends in opioid maintenance treatment preferred. Physical Requirements and Working Conditions: • Effective communication and adequate vision., • Prolonged sitting, some bending, stooping, or stretching., • Standard medical office environment with interactions involving ill or infectious patients, those with mental health diagnoses, or involved in the criminal justice system., • Ability to handle variable workload and high-stress situations. Why Join BHG? • Work-Life Balance: Enjoy generous paid time off, holidays, and personal needs. Benefit from flexible schedules with early in/early out hours, no nights, and no Sundays., • Investment in Your Growth: Prioritize your development with role-based training and advancement opportunities., • Comprehensive Benefits: Choose from three benefits programs, including health, life, vision, and dental insurance. Enjoy tuition reimbursement and 401K plan with discretionary match., • Recognition and Rewards: Experience competitive pay, quarterly bonuses, and incentives for certifications or licenses., • Employee Perks: Access exclusive discounts on various services and entertainment options, and benefit from our Employee Assistance Program and self-care series. At BHG, we thrive on the greatness of our people. Join us and become part of a community that values excellence, integrity, and making a real difference in the lives of others. BHG is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis, in accordance with applicable law.

Job DescriptionSalary: 50,000-62,000 Now offering a $2,000 hiring bonus! Come be a part of EMDR 2026 Co-Hort. Youll get everything you need to confidently integrate EMDR with real-world tools, expert guidance, and a team dedicated to your success every step of the way. Position: Clinical Therapist, Office-Based Reports to: Clinical Manager of Outpatient Services Primary Responsibilities • Provides quality therapeutic interventions in the behavioral health office setting as scheduled., • Conducts a complete biopsychosocial intake assessment to include, at a minimum the individuals and familial history of disease, mental health or substance use; environmental factors in the home; history of trauma such as childhood abuse, neglect or exposure to domestic violence; parenting abilities if applicable; stability of work or school; formal and informal support systems; household management skills; recent or current stressors like job less or death; and suicide risk. • Completes clinical documentation within 24 hours of service provided., • Collaborates with other involved service providers, with client consent to enhance team and program effectiveness., • Provides individual, family, and group therapy to youth and families receiving services from the Family Ark., • Maintains required billable hours, with work hours that are maintained in a way that is responsive to clients needs., • Maintains all client case records by documenting client contacts, as well as contacts with referral sources, schools, parents, and other professionals., • Develops treatment plans and revises them as necessary, submitting monthly reports to DCS referrals. • Regularly attends staff meeting and is prepared to discuss issues that affect clients, staff, the agency and the community if needed., • Prepares case presentations for weekly treatment team and clinical supervision., • Participates in case conferences and court proceedings as necessary for client care., • Participates as a positive member of the Behavioral Health Center environment., • Complies with the agency continuous quality improvement standards., • Maintains confidentiality for all individuals served by Family Ark and secure client information per HIPAA standards., • Adheres to the Code of Ethics and professional standards relevant to his/her professional discipline., • Attends continuing education classes, seminars, and other professional training courses related to the youth and families receiving services from Family Ark, and in order to obtain and maintain licensure., • Complies with federal, state, and local laws concerning child abuse, domestic violence, duty to warn and other mandated reporting statutes., • Other duties and responsibilities as directed. Full-time employees earn 3 weeks of PTO and 64 hours of sick time. We offer 11 paid holidays, including the employee's birthday and a personal cultural holiday! Great culture and a lot of internal support! Flexible schedule! Family Ark provides "free" clinical supervision towards your Independent License as a part of your employment. Minimum Requirements • Masters degree in social work, psychology, counseling, or related field., • 2 years of like social service experience in his/her respective discipline., • Professional clinical licensure (i.e., LMHC, LMFT, LCSW, etc.) required. Associate level licensure will be considered., • Ability to assess and coordinate the treatment needs for complex family systems., • Strong verbal and written communication skills., • Experience with providing services in the home or community is preferred., • Ability to interact effectively with people from diverse social and economic backgrounds., • Adheres to the Professional Standards Agreement.

Job DescriptionSalary: TBD Targeted Case Manager Behavioral Health GetWell Health System Location: Louisville Downtown Metro Area, Kentucky Job Type: Full-Time Schedule: Monday to Friday, 8:00 AM 5:00 PM Job Summary GetWell Health System is seeking a compassionate and organized Targeted Case Manager (TCM) to support individuals experiencing behavioral health and substance use challenges. The Targeted Case Manager will coordinate care, connect clients with community resources, and assist patients in achieving improved mental health stability, wellness, and independence. The ideal candidate is passionate about helping underserved populations, skilled in care coordination, and experienced in behavioral health services, Medicaid documentation, and community-based support systems. Key Responsibilities • Conduct behavioral health assessments and identify client needs., • Develop individualized treatment and service plans in collaboration with providers and patients., • Coordinate referrals for psychiatric services, therapy, housing assistance, transportation, employment, and social services., • Maintain ongoing communication with patients, families, healthcare providers, and community agencies., • Monitor patient progress and update care plans as needed., • Assist clients with crisis intervention and linkage to emergency services when appropriate., • Educate patients about available behavioral health and recovery resources., • Ensure all documentation is completed accurately and timely in compliance with Kentucky Medicaid and company standards., • Participate in interdisciplinary treatment team meetings., • Support continuity of care during hospitalizations, discharge planning, and transitions between levels of care., • Maintain confidentiality and comply with HIPAA regulations. Qualifications • Bachelors degree in Social Work, Psychology, Human Services, Counseling, or related field required., • Experience in behavioral health, substance abuse treatment, or case management preferred., • Knowledge of Kentucky Medicaid Targeted Case Management guidelines preferred., • Strong communication, organizational, and documentation skills., • Ability to work independently and collaboratively within a multidisciplinary team., • Basic computer and electronic health record (EHR) proficiency., • Valid drivers license and reliable transportation may be required. Preferred Skills • Crisis management and de-escalation skills., • Knowledge of community behavioral health resources in Kentucky., • Experience working with individuals with co-occurring disorders., • Cultural sensitivity and trauma-informed care approach., • Ability to manage multiple cases effectively.

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