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Job Description Community Health Case Manager - Behavioral Health Location: Detroit, MI FLSA Status: Exempt Job Status: Full Time Work Model: Hybrid Work Schedule: Monday–Friday with occasional evenings and/or weekends Vehicle Required: Yes Amount of Travel Required: 25-50% within a 25mi community service area Reports To: Care Team Manager At Reema Health, we believe that a personalized, community-based approach to care makes it easier for anyone to access the things they need to make their lives better. We know that life's challenges often exist because the systems built to help are a burden to navigate. We believe building a relationship with a real person — someone who listens, meets members where they are, and understands the community's resources — can ease those burdens and effectively connect members to health care. Reema believes that using technology to support human connection and engagement can be a lifeline for those most struggling to navigate life's challenges. Our mission-driven and member-focused company is seeking an experienced and self-motivated Community Health Worker/Community Guide who has worked with individuals living with serious mental illness and substance use disorder, and understands the unique needs of this community. In this role, the Community Guide will be working with the multidisciplinary care team to plan and coordinate services for members. This energetic and adaptable Community Guide is an integral part of Reema, a start-up working to transform how behavioral health care and social care work together. The Community Guide works to build genuine, positive relationships with a diverse range of members and seeks to improve the member's health and wellbeing. Their work is completed daily through an integrated technology platform to call and text members, schedule community visits and clinical appointments, as well as document all interactions and communicate with the clinical team. The Community Guide will be responsible for the full lifecycle of their caseload, including initial outreach to engage members in services, ongoing work with members to achieve their wellbeing goals through connection to health care and community resources, and completion of the care plan. The Community Guide will work as part of an integrated model of healthcare where they partner directly with clinical therapists and prescribers to provide holistic support for members. A primary strength of the Community Guide should be excellent verbal and written communication, building strong meaningful relationships, problem solving, and a comfortability in navigating the ambiguous nature of a constantly growing and evolving startup. This position requires significant time in the field, directly interacting with members. This role is most suitable for someone who is confident in interacting directly with many people, many of whom have experienced trauma and face barriers because of their mental, physical and chemical health. Outreach and engagement into care: • Engage and work alongside clients from diverse ethnic backgrounds, focusing on those with: severe and persistent mental illness, substance use disorders and complex medical conditions., • Assess member needs and support systems, including social determinants of health, to help create a patient-centered care plan., • Establish trusting relationships with members, reliably provide meaningful and quality support, and follow-through in a timely and appropriate manner to achieve their wellbeing goals., • Collaborate with our clinicians by helping patients connect to care, joining clinical visits as appropriate, following up on social needs., • Coordinate referrals and support appointment scheduling and attendance with behavioral health, primary care, and other provide types for members., • Through cold outreach create and manage a caseload of 60 - 100 members and provide coverage for other Community Guides during periods of absence or increased workload., • Understand overall goals for the month. Independently organize and prioritize workload with effective time and task management skills to achieve monthly goals and outcomes., • Actively listen, empathize, and appreciate the vulnerability of members willing to share their challenges. Community Guides will maintain professional boundaries and confidentiality, seeking consultation and support with complex member situations from the multidisciplinary team., • Visit members in person as appropriate. This may be in the member's home, community, the hospital or other treatment setting to build trust and maintain connection with Reema's clinical services., • Utilize text, phone, email and face-to-face interactions appropriately to match your communication approach with each members' preference and situation., • Effectively identify and connect members to community and health resources to support member needs. This may include transporting members and accompanying them to access other services. Establish relationships with resources to support Reema's members as needed., • Utilize the Reema App to thoroughly document all work with members in a timely fashion, including keeping a care plan updated., • Understand and comply with confidentiality of protected health information and HIPAA., • Work independently and collaboratively in a fast-paced startup environment. See frequent change as an opportunity rather than a barrier., • Serve diverse members in your community with dignity and respect, as well as build relationships with community resources and customers., • Partner with Reemates across the multidisciplinary team and the company to offer your perspective and learn from others. Job responsibilities to grow and change as business necessitates. Education, Experience and Skills: • Bachelor's degree in Social Work, Human Services, Psychology, Health Sciences or other related fields. Years of related experience and subsequent expertise can be substituted for years of completed education towards a bachelor's degree, • 3 or more years of direct experience with population or community to be served and knowledge of community, • Driven to work with individuals who have significant mental and chemical health needs and believe that recovery is possible, • Demonstrated experience with crisis planning, case management, boundaries and personal safety in community work, • Proficiencies in critical thinking, time management, strategizing, and multitasking, • Strong propensity towards building and maintaining relationships through initiating conversations and creating connections, • Ability to develop, adapt, and execute outreach and care plans, • Demonstrated proficiency working with technology, including basic knowledge of all related computer and software applications such as Microsoft Word, Outlook and Excel, and Video Conferencing required; G-Suite preferred Qualifications & Position Requirements: • 18 years of age or older, • Qualified applicants must have flexible and reliable access to transportation, a valid Driver's License, Vehicle Insurance, and a satisfactory driving record, • Offers are contingent upon passing a pre-employment drug screening and background check, • Comply with federal, state and local regulations regarding patient confidentiality HIPAA, • Use technology-based tools and systems daily, • Lift and carry up to 25 pounds occasionally Benefits: • Competitive Salary and Equity Package, • Medical, Dental, and Vision Insurance, • HSA and FSA Options, • 401(k) Retirement Savings Plan, • Employee Assistance Program, • Flexible Schedules and Remote Work, • Technology Stipend, • Mileage Reimbursement, • Accrued Paid Time Off, • Paid Family and Medical Leave As an equal opportunity employer, Reema Health is committed to a diverse workforce. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state and local laws. Reema Health has reviewed this job description to ensure that essential functions and basic responsibilities have been included. It is intended to provide guidelines for job expectations and assess the prospective employee and/or current employees ability to perform the position described. It is not intended to be interpreted as an exhaustive list of all functions, responsibilities, skills, and abilities for this role. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Notice to all potential candidates Reema Health has been made aware of fraudulent activities targeting job seekers. To ensure your safety and protect yourself from potential scams, we urge you to exercise caution and verify the authenticity of anyone claiming to represent Reema Health. We value your privacy and security. Genuine communications from us will always come from official email domains. We assure you that we will never request bank account, credit card, or social security information during the application or interview processes. We would also never conduct an interview or extend a job offer over chat or text. We appreciate your understanding and interest in a career with Reema Health.

Job Description ABOUT US: Corktown Health’s mission is to advance health and well-being for all with a focus on the LGBTQ+ community. Our culture is inclusive, affirming and accountable, and our vision is health equity for all! POSITION SUMMARY: The Case Manager is responsible for providing accessible & culturally competent case management services primarily to individuals living with HIV including, but not limited to, insurance navigation, assessment of need, service planning, treatment education, adherence counseling (HIV101), linkages and referrals to public and private services and programs, information dissemination, financial resource management, advocacy, mental health assessment, service plan follow-up, and discharge planning. ESSENTIAL DUTIES & RESPONSIBILITES: · Promotes the organization’s mission, vision, and strategic objectives within assigned area. · Knowledge of HIV including risk factors, medical care needs, psychosocial challenges and community resources. · Conducts intakes and psychosocial assessments within required timeframe, ensuring complete, accurate and timely case notes, record-keeping, and reports. Maintains thorough and complete programmatic records to include documentation of services provided and outcomes. · Develops care plans with clients focusing on access to and continuation in medical care and treatment adherence. · Identifies resources, advocates and provides guidance/referrals. Facilitates clients’ access to medical treatment, insurance coverage, substance abuse treatment, mental health care, entitlements, community-based programs and other resources. · Educates clients on health information including risk reduction. · Monitors clients’ progress and performs required follow up. · Responds to walk-in clients and phone calls in a timely manner. · Engages communities and providers in Metropolitan Detroit to develop or expand access to services. · Maintains documentation in client files and computer data system according to agency standards. · Represents the agency at community meetings and venues. Participates in outreach activities to promote services and education in the community. · Collaborates internally and externally to maintain effective relationships. · Demonstrates effective customer service and problem-solving techniques; upholds a professional environment that promotes teamwork, excellence and respect for patients/clients, their families, coworkers, colleagues and others. · Upholds compliance efforts. Ensures confidentiality and privacy practices in accordance with agency policies, HIPAA and relevant laws, regulations and contractual obligations. · Participates in staff meetings and staff development trainings. · Other duties as assigned. REQUIRED EDUCATION AND EXPERIENCE: · Bachelor's Degree in social work or related field required. Case Management certification required within one year of hire. · Two years case management, social service or related experience required. · Excellent customer service skills as well as the ability to professionally interact with individuals from diverse populations to accommodate social and cultural differences. · Familiarity with and ability to navigate and execute software programs (i.e. Microsoft Office, Database, Electronic Health Records). · Excellent time management, project management, organizational and communication (written and verbal) skills. · Must complete the following trainings once hired: o Certified Application Counselor training within first 60 days o MI Bridges Community Partner and Navigation Referral training within first 60 days o State Health Insurance Assistance Program certification within first year o Certification in HIV counseling and testing required within 6 months of hire. All applicants are required to provide proof they are fully vaccinated against COVID-19 with an FDA- or WHO-authorized vaccine prior to their start date. Corktown Health also requires annual influenza vaccination. Any exception requested for medical or religious reasons must be documented in writing. SUPERVISORY RESPONSIBILITIES: This position does not have any direct reports. TRAVEL: This position may require local travel as well as limited in-state and out-of-state travel. You must be able to provide proof of having a current, valid driver's license, reliable transportation, and current automobile insurance. SALARY RANGE & BENEFITS: · $20.00 - $23.00 per hour based on experience, assigned program area and related degree/licensure requirements. · Benefits include paid time off, agency recognized holidays, medical, vision, dental, disability and life insurance effective after 60 days. (Current benefit plans provide 100% employer paid premiums for the employee and spouse/dependent coverage available with employee premium cost sharing. Insurance benefits are reviewed annually.) Company DescriptionCorktown Health is Michigan’s first nonprofit health center dedicated to meeting the health care needs of the LGBTQ+ community. We are a growing, dynamic and diverse organization that aims to achieve health equity for all.Corktown Health is Michigan’s first nonprofit health center dedicated to meeting the health care needs of the LGBTQ+ community. We are a growing, dynamic and diverse organization that aims to achieve health equity for all.

Job Description Summary: Under the guidance of the Program Manager of Shelter Services, the Operations Manager will oversee the daily operations of the Emergency Shelter for the Homeless Recovery Service division. The Operations Manager provides direct supervision to Emergency Shelter Operations Specialists staff who provide 24-hour essential shelter services. The Operations Manager oversees meal planning, coordination of donations and events, inventory and ordering of supplies, crisis intervention and client related incidents, ensures clients are in compliance with shelter expectations and protocols, maintains communication with case management and healthcare services to ensure clients are linked to appropriate or requested services, manages daily bed inventory and utilization, and ensures that staff are maintaining the general cleanliness and safety of the building. The Operations Manager will perform related duties as assigned by supervisor. Responsibilities: • Ensure adequate 24-hr coverage of daily shelter operations by maintaining Emergency Shelter Operations Specialists staffing., • Provide direct supervision of Emergency Shelter Operations Specialists., • Responsible for interviewing, hiring, training, providing individual supervision, performance evaluation, and administering disciplinary action of all direct reports., • Ensure Emergency Shelter Operations Specialists are maintaining the general cleanliness and safety of the building., • Report any maintenance concerns to Program Manager., • Ensure Emergency Shelter Operations Specialists are providing crisis intervention and addressing client related incidents appropriately., • Respond to calls regarding emergency/crisis situations as they arise outside of traditional business hours., • Monitor client compliance with shelter expectations and protocols., • Review incident reports and issue notices to clients found in violation of expectations and protocols., • Submit incident reports to NSO’s Customer Service/Corporate Compliance Advisor., • Determine and document client exclusions from services in coordination with the Program Manager., • Maintain communication with case management and integrated health services to ensure clients are linked to appropriate or requested services., • Coordinate the shelter meal planning schedule in coordination with Administrative Assistant., • Coordinate donors, volunteers, and events in coordination with Administrative Assistant., • Order and maintain supply inventory in coordination with the Administrative Assistant., • Manage daily bed inventory and utilization., • Comply with and adhere to department and NSO policies and procedures., • Adhere to established quality and performance improvement standards., • Work effectively with others to accomplish goals/resolve problems., • Organize work well and uses time effectively., • Maintain consistent work attendance., • Does not disrupt operations by being habitually tardy or absent; works as scheduled., • Comply with contractual and regulatory requirements, as needed., • Foster commitment, team spirit, pride, and trust., • Possess good work ethic, drive, energy, and persistence to achieve goals. Take accountability for job responsibilities., • Able to anticipate and bring about change when needed., • Perform other duties as assigned., • Client Interaction: Ability to interact comfortably and professionally with individuals experiencing homelessness, providing empathy and support., • Shelter Operations: Capable of operating a homeless shelter using a low barrier/Housing First approach, ensuring inclusive and non-judgmental services., • Performance Management: Ability to set clear performance expectations for the department or individual work units, fostering accountability and growth., • Leadership and Motivation: Skilled in inspiring, influencing, and enabling direct reports to achieve program and organizational goals., • Supervision and Development: Experience in developing performance objectives, providing regular supervision, and offering constructive feedback to direct reports., • Staff Supervision: Ability to mentor, coach, train, and administer disciplinary actions in accordance with Human Resources policies and procedures., • Delegation: Capable of allocating decision-making and responsibilities effectively, empowering staff while ensuring program success., • Knowledge of Behavioral Health: Familiarity with common mental health conditions, substance abuse issues, and available mental health treatments/support interventions., • Safety Monitoring: Ensure staff are actively monitoring and maintaining the safety of clients and the shelter environment at all times., • Crisis Management: Ability to assess and manage crisis situations appropriately, applying the necessary interventions and support., • Clinical Skills: Strong clinical assessment and writing skills, with the ability to document case notes and treatment plans accurately., • Agency Representation: Ability to represent the agency in a manner that promotes understanding of client needs and aligns with the organization's mission and goals., • Judgment and Decision-Making: Ability to exercise sound judgment, make autonomous decisions, and seek supervision when needed., • Complete monthly supervision with direct reports in the form of either individual or group supervision. Feedback shall be given routinely during monthly supervision and not just at the time of the Performance Evaluation. Regular feedback should be provided to direct reports, especially in regard to how performance goals are being met., • Maintain compliance with training, licensing, and certifications requirements., • Monitor and ensure direct reports are in compliance with trainings, licensing, and certification requirements., • Review and address Incident Reports daily., • Submit Incident Reports at minimum once per week to NSO’s Customer Service/Corporate Compliance Advisor, DHHC Program Manager, and HRS Senior Director., • Submit ESP shelter billing to NSO Finance Department by the 10th of each month., • Ensure compliance with monthly, quarterly, and annual Health and Safety drills and reporting., • Schedule and maintain monthly shelter meal planning., • Maintains consistent work attendance., • Maintains good operating environment by attending work on time as scheduled., • Professionally represents NSO and promotes NSO mission and vision statements., • Promotes a harmonious work environment., • Demonstrates expertise in his/her functional area, leveraging unique core of knowledge and skills to achieve results., • Ensures client satisfaction through process of monitoring, improving, and delivering excellence in program services., • Is open to new approaches and takes steps to increase knowledge, skills and abilities, both from within and outside NSO., • Complies with contractual and regulatory requirements, as needed., • Fosters commitment, team spirit, pride and trust., • Possesses good work ethic, drive, energy, and persistence to achieve goals. Takes accountability for job responsibilities., • Able to anticipate and bring about change when needed., • Provide input on supervisory issues and supports and implements senior leadership decisions., • Assures program or department adherence to administrative policies and procedures., • Makes effective and timely decisions, even when data is limited, or solutions produce unpleasant consequences., • Organize work, establish priorities, make proper assignments of human resources, and efficient allocation of resources., • Work effectively with others to accomplish goals/resolve problems. Ensure customer satisfaction through process of monitoring, developing, improving, and delivering excellence., • Professionally represents NSO and promotes NSO mission and vision statements., • Promote a harmonious work environment., • Demonstrate expertise in his/her functional area, leveraging unique core of knowledge and skills to achieve results., • Open to new approaches and takes steps to increase knowledge, skills, and abilities, both from within and outside NSO., • Complies with and adheres to department and NSO policies and procedures., • Adheres to established quality and performance improvement standards., • Works effectively with others to accomplish goals/resolve problems., • Organizes work well and uses time effectively., • Bachelor’s Degree Required; Master’s Degree Preferred. Human Services, Social Work or related discipline preferred., • 2+ years of experience in homeless services or related field. Supervisory experience highly preferred.

Job Description JOB TITLE: Career Coach DIVISION: Adult Services DEPARTMENT: SEMCA PATH LOCATION: Highland Park American Job Center (144 E. Manchester St., Highland Park, MI 48203) REPORTS TO: Program Manager FLSA STATUS: Non-Exempt/Hourly CLASSIFICATION: Full-Time Regular APPROVED DATE: 5/16/2024 JOB SUMMARY: Assists program participants to obtain stable employment and advance themselves toward economic self-sufficiency by providing comprehensive support services. ESSENTIAL DUTIES & RESPONSIBILITIES: • Interviews potential program participants who have been referred to SERCO for services; reviews applicant’s application and other documentation to assess possible barriers to be addressed., • Provides comprehensive support services to assigned program participants. Duties include, but are not limited to, individual counseling, transportation plan development, child care planning, drug abuse treatment and other specialized services referrals., • Works with program participant to develop an ISS plan of action and Career Plan, outlining necessary steps for the individual to increase job readiness, address barriers to employment and achieve primary and secondary goals., • Provides counseling and intervention to address observed barriers that may reduce the participant’s chances of successfully completing the program; makes referrals as needed. Works with representatives of the Michigan Department of Health and Human Services (MDHHS), Friend of the Court, Department of Corrections and/or other agencies as necessary to ensure that the needs of the participant are addressed, including those affecting program compliance., • Provides referrals to education related activities that will increase skills and/or lead to a certification needed to achieve basic skills and/or employment., • Develops and maintains a working relationship with program participants and staff to ensure that concerns/barriers to successful program completion are addressed and resolved appropriately., • Maintains participant records ensuring documentation of all program activities, attendance records, progress reports and other information as required by SERCO and the program funding source., • Attends meetings as required by SERCO, the training institution and/or other agencies to address participant concerns., • Conducts home visits as necessary., • Maintains knowledge of current labor market and occupational trends., • Contributes to the team effort by performing other duties as assigned. SUPERVISORY RESPONSIBILITIES: None JOB QUALIFICATIONS: • Bachelor’s degree (B. A.) from four-year College or University in Social Work, guidance, counseling or related field., • One to two years of experience in case management or related field., • Bilingual language skills in English/Spanish or English/Arabic preferred., • Working knowledge of local community services and agencies., • Computer skills necessary to maintain various records and reports., • Interpersonal skills necessary to build positive relationships with program participants and various support agencies., • Mental ability to handle pressures related to dealing with multiple individuals from diverse backgrounds and varying levels of need., • Must be willing to travel and work flexible hours. (Evening and/or weekend hours may be occasionally required.), • Must have a valid Michigan Driver’s license. Incumbent must also have reliable transportation to attend meetings outside of the office as needed. PHYSICAL DEMANDS: The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this position. While performing the duties of this job, the employee is regularly required to see, talk and hear. The employee is frequently required to stand, walk, sit for extended periods of time, and have sufficient hand, arm, and finger dexterity to operate a phone, computer keyboard, and other office equipment. Must be able to lift a minimum of 10 pounds. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. -This job operates in a normal school environment with a noise level, which is at times, moderately loud with little discomfort due to noise, dirt, dust and the like. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Equal Opportunity Employer This job description is intended to describe the general nature and level of work being performed by a person assigned to this job. It is not to be construed as an exhaustive list of all job duties and responsibilities that may be performed by a person so classified. Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice.

Job Description Job Title: Case Manager Department: IDD/SMI Reports To: Program Manager FLSA Status: Exempt $3000 Sign on Bonus! Summary: Under the direction of the supervisor of the division assigned, the case manager works to directly provide high quality care to NSO clients by assessing, coordinating, planning, and implementing client centered care plan to achieve positive outcomes; coordinate the interdisciplinary care team (IDT) by connecting members of the team to ensure clients services and benefits are maximized while improving client satisfaction, compliance with treatment regimen, medication adherence, access to benefits, stable housing, referrals, entitlements, and reducing ER utilization, inpatient admissions, and overall cost of care. Requirements and Duties: • Completes case management workflow per identified process and documents timely within the electronic medical record within policy identified timeframes., • Assesses referrals to identify patient/significant others’ needs, level of intensity, insurance benefits and other patient resources., • Make in-person face -to-face encounters (visits) in the clients home, office, or virtual calls to assess members current health status and engage client, • Completes all documentation including required assessments, case plans or IPOS, within required time frames, per policy and procedure., • Collaborates with appropriate key individuals to participate in the case plan or IPOS process and continues to involve and communicate as needed to ensure best possible outcomes for client., • Identifies gaps or barriers in the case plan or IPOS treatment plans, • Initiates patient focused case plan or IPOS, coordinating services, appointments and care within required time frames and as needed, • Make appropriate client centered referrals to outside sources as needed to resolve barriers to access, social determinants of health or benefits, • Assesses the educational needs of clients, families and members of the health care team and provides, develops and implements appropriate teaching strategies or makes appropriate referrals., • Provides client education to assist with self-management as needed based on case plan or IPOS; and delivers clinical support to members across a wide array of health topics and conditions, • Provides ongoing monitoring of clients progress toward treatment goals and objectives via ongoing face to face contact as directed by the Person-Centered Plan of Service, • Promotes high-quality care through adherence to quality standards for documentation, case management process and client satisfaction, • Collaborates with specialists, physicians, and medical/clinical directors (for both physical, behavioral health and substance abuse) to coordinate inter-disciplinary care team, and attends any necessary on or off-site meetings to ensure patients care is seamless, • Reviews reporting for trends and data in compliance, medication adherence, outreach failures, er utilization, and/ but not limited to inpatient admissions, and provides ongoing monitoring of client, • Ensures client is compliant with treatment plan, provider visits and medication regimen; fosters and promotes self-care management and independence in the client’s care., • Facilitates and supports client compliance with appointments with provider, clinic, and therapist interactions as needed, • Maintain compliance with all company policies and procedures and applicable rules and regulations of MDHHS, DWHIN, NSO, and any other entity NSO has entered into a partnership or contracted agreement., • Coordinate with clients to ensure the correct identified resources are recommended or obtained within the client’s qualifying benefits or entitlement services, • A bachelor’s degree in a Human Services Field, • 2 or more years of community based in mental health as a case manager, • 1+ years of recent experience with a mental health/behavioral health clinical experience, • Roles that are interfacing with our children, adolescent, and teen population will require a total of 3 years working with minors or 24 hours of child-specific training (CEUs) to be certified by CMHP for MDHHS qualified provider., • Excellent typing skills and ability to navigate a Windows based environment, experience in the use and navigation of an electronic medical record (EMR), • Ability to navigate through an electronic medical record (EMR) and utilize Microsoft Products such as Outlook, Teams, Word, and Excel., • Access to secure, high-speed internet and a dedicated, ability to work remote or within a hybrid role, with ability to protect health information and maintain HIPAA, • Limited Licensed Social Worker (LLBSW or LLMSW), Licensed Social Worker (LBSW or LMSW),, • Certified Case Manager (CCM) OR the ability to obtain certification within 24 months of employment, • Background in community-based care, mental health, behavioral health, homecare, or managed care case management, • Experience/ knowledge of discharge planning, resolving disparities in health care, urban populations, atypical home settings, and court ordered mental health care, • Experience in utilization review, concurrent review, or coding, • Experience in removing gaps in care, barriers or/ other disparities in healthcare Hybrid Work Policy: This position offers a hybrid work schedule contingent on meeting productivity standards established by leadership and may be adjusted at any time based on the agency's needs. Employees may work remotely for a portion of their schedule; however, hybrid work does not permit full days working from home if clients are requesting in-person appointments in the office or community. Staff are expected to be flexible and prioritize client needs, ensuring timely and appropriate service delivery. During the first 30 days of employment, staff are required to work in the office. This period may be extended based on performance. DISCLAIMER MESSAGE: The above elements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities and duties of personnel so classified, or a contractual commitment, and NSO retains the right to amend or revise this job description at any time. NSO is an Equal Opportunity Employer and is committed to excellence through diversity and considers candidates without regard to sex (including pregnancy related conditions) genetic information, race, color, weight, height, religion, nation origin, citizenship, age, disability, martial or veteran status, misdemeanor arrest record, sexual orientation, transgender status or gender identity or any other legally protected status

Job Description JOB TITLE: Career Coach DIVISION: Adult Services DEPARTMENT: SEMCA WIOA LOCATION: Highland Park American Job Center (144 E. Manchester St., Highland Park, MI 48203) REPORTS TO: Program Manager FLSA STATUS: Non-Exempt/Hourly CLASSIFICATION: Full-Time Regular APPROVED DATE: 9/11/2025 JOB SUMMARY: Assists program participants to obtain stable employment and advance themselves toward economic self-sufficiency by providing comprehensive support services. ESSENTIAL DUTIES & RESPONSIBILITIES: • Interviews potential program participants who have been referred to SERCO for services; reviews applicant’s application and other documentation to assess possible barriers to be addressed., • Provides comprehensive support services to assigned program participants. Duties include, but are not limited to, individual counseling, transportation plan development, child care planning, drug abuse treatment and other specialized services referrals., • Works with program participant to develop an ISS plan of action and Career Plan, outlining necessary steps for the individual to increase job readiness, address barriers to employment and achieve primary and secondary goals., • Provides counseling and intervention to address observed barriers that may reduce the participant’s chances of successfully completing the program; makes referrals as needed. Works with representatives of the Michigan Department of Health and Human Services (MDHHS), Friend of the Court, Department of Corrections and/or other agencies as necessary to ensure that the needs of the participant are addressed, including those affecting program compliance., • Provides referrals to education related activities that will increase skills and/or lead to a certification needed to achieve basic skills and/or employment., • Develops and maintains a working relationship with program participants and staff to ensure that concerns/barriers to successful program completion are addressed and resolved appropriately., • Maintains participant records ensuring documentation of all program activities, attendance records, progress reports and other information as required by SERCO and the program funding source., • Attends meetings as required by SERCO, the training institution and/or other agencies to address participant concerns., • Conducts home visits as necessary., • Maintains knowledge of current labor market and occupational trends., • Contributes to the team effort by performing other duties as assigned. SUPERVISORY RESPONSIBILITIES: None JOB QUALIFICATIONS: • Bachelor’s degree (B. A.) from four-year College or University in Social Work, guidance, counseling or related field., • One to two years of experience in case management or related field., • Bilingual language skills in English/Spanish or English/Arabic preferred., • Working knowledge of local community services and agencies., • Computer skills necessary to maintain various records and reports., • Interpersonal skills necessary to build positive relationships with program participants and various support agencies., • Mental ability to handle pressures related to dealing with multiple individuals from diverse backgrounds and varying levels of need., • Must be willing to travel and work flexible hours. (Evening and/or weekend hours may be occasionally required.), • Must have a valid Michigan Driver’s license. Incumbent must also have reliable transportation to attend meetings outside of the office as needed. PHYSICAL DEMANDS: The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this position. While performing the duties of this job, the employee is regularly required to see, talk and hear. The employee is frequently required to stand, walk, sit for extended periods of time, and have sufficient hand, arm, and finger dexterity to operate a phone, computer keyboard, and other office equipment. Must be able to lift a minimum of 10 pounds. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. -This job operates in a normal school environment with a noise level, which is at times, moderately loud with little discomfort due to noise, dirt, dust and the like. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Equal Opportunity Employer This job description is intended to describe the general nature and level of work being performed by a person assigned to this job. It is not to be construed as an exhaustive list of all job duties and responsibilities that may be performed by a person so classified. Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice.

Job Description A-Line Staffing is now hiring a Child & Family Therapist in Lincoln Park MI 48146. The Therapist will be working for The Guidance Center (TGC), a respected organization with career growth potential. This is a full-time position, 40 hours per week, with a flexible schedule to meet the needs of families in the program. If you are interested in this Child & Family Therapist position, please contact Lindsay Child & Family Therapist Compensation The pay for this position is based on licensure and experience: • Full License: $30.90 - $40.89 per hour, • $3,000 Sign-On Bonus with a 2-year commitment, • Medical, Dental, Vision Insurance, • 401(k), • Paid Time Off, • This position is permanent with on-call rotation and flexible scheduling., • Travel mileage reimbursed at IRS standard rate (.64 per mile) when personal vehicle is used., • Paid training for TGC programs and professional development., • 8:30 AM – 5:00 PM, Monday – Friday (weekend rotation 1 per month), • On-call rotation as assigned, • Provide weekly family therapy using the TFCO treatment model, • Engage caregivers and key participants in active, change-oriented treatment, • Develop therapeutic relationships and coordinate services with medical and mental health professionals, • Facilitate communication with schools and community organizations, • Advocate for families, link them with community resources, and help remove barriers to care, • Deliver behavioral therapy for school and family behavior issues, • Supervise and collaborate with other therapists, aides, and students, • Maintain clinical documentation, case management, and participate in supervision and team meetings, • Master’s Degree or higher in Social Work, • Licensed or Limited Licensed in Michigan as LMSW/LLMSW, LPC/LLPC, or Psychologist (TLLP/LLP), • Meet Michigan Department of Community Health requirements for Child Mental Health Professional within 120 days of hire, • Minimum 1 year experience providing evaluation and treatment of minors and families, • Flexible, creative, and culturally competent approach to care, • Experience working with families and children in behavioral health, • Knowledge of structural, strategic, functional family therapies, or CBT

Job Description Job Title: Manager, Behavioral Health Programs Job Status: Full-time Job Summary: Under limited direction from a senior level manager, the Manager of Behavioral Health Programs uses specialized knowledge in mental health and substance abuse treatment and skills obtained through experience, specialized training or certification to supervise the daily operations a team of individuals providing mental health and substance abuse services to a defined population. Leads defined work or projects of moderate scope and complexity. Assigns cases to professionals and serves as a technical advisor to teams. Resolves or recommends solutions to complex problems. May have extensive contact with internal and external customers to obtain additional grants and funding for the program as well as locate available help outlets. Essential Duties and Responsibilities: · Plan, assign, monitor and manage the work of others · Review performance and evaluate results achieved by subordinates · Coach and mentor subordinates and document discussions on a regular basis · Interpret, apply and recommend changes to organizational policies and procedures · Review progress of assignments with senior management · Balance conflicting resource and priority demands · Track staff productivity · Track billing in conjunction with Information and Technology department · Conduct staff meetings and case conferences and may consult and train on specific areas of expertise both internally and globally regarding treatment · Ensure compliance with agency’s quality assurance plan in conjunction with Quality Assurance Manager · Document all services in compliance with the agency’s quality assurance plan and report on program progress at required intervals per funding guidelines · Conduct regular reviews of program files and medical records for accuracy and completeness · Develop manual and curriculum of treatment · Conduct group therapy sessions as needed · Create, manage and operate within a specified budget in conjunction with the Fiscal department · Participate in program audits and follow up on findings and recommendations · Maintain agency confidentiality and clients’ privacy in accordance to the agency’s policies and procedures · Maintain currency in areas of psychosocial rehabilitation and therapeutic intervention techniques · Shall follow the funding sources requirements and CARF standards applicable to the services you provide · May provide direct care to patients as needed · May plan and execute various special event activities designed to increase awareness of specific programs and increase donations · May participate in public speaking events and/or various external meetings on behalf of ACCESS · May participate in the writing of grant proposals in an order to retain current funding and/or obtain new funding and review grant contracts and consult with Director on a regular basis to ensure compliance · May conduct psychological testing and substance abuse counseling as appropriate based on qualifications and assigned functional area · May translate and interpret information for non-English speaking clients as needed · Operate standard office equipment and use required software applications · Perform other duties and responsibilities as assigned Knowledge, Skills and Abilities: Knowledge of: · Biological, psychological and sociological concepts and trends · Advanced concepts, practices and procedures of crisis intervention techniques · Community resources including social services agencies and crisis intervention providers · Processes, rules and regulations of various services and funding agencies surrounding the eligibility and maintenance of the services being received Skill in: · Operating standard office equipment and using required software applications for program area and other applications, including Microsoft Office Ability to: · Manage conflict in a calm and professional manner · Partner with other functional areas to accomplish objectives · Facilitate meetings, ensuring that all viewpoints, ideas and problems are addressed · Objectively gather information, identify linkages and trends and apply findings to assignments · Organize and prioritize multiple tasks and meet deadlines · Handle stressful situations and provide a high level of customer service in a calm and professional manner · Communicate effectively, both orally and in writing · Speak and write in English · Interpret, speak and write in Arabic, Spanish or other native language of the predominant service population preferred · Maintain confidentiality of agency, employee and client information Educational/Previous Experience Requirements: · Minimum Degree Required: o Master’s degree o Doctoral degree preferred · Required Disciplines: o Social Work, Psychology, Counseling or related field · At least 5 years of experience working in a mental health setting as a Fully Licensed Master Social Worker, Licensed Psychologist or Licensed Professional Counselor with prior management skills · At least 2 years working in a supervisory capacity in a clinical setting · Experience with grant writing preferred · Experience in a substance abuse setting may be required based on assigned functional area · Any equivalent combination of experience, education and/or training approved by Human Resources Licenses/Certifications: · Licenses/Certifications Required at Date of Hire: o Fully Licensed (Master Social Worker or Ph.D.) o Licensed Professional Counselor (LPC) o CAFAS certified if position is responsible for child therapy. o MCBAP Certified Addiction Counselor or Certified Advance Addiction and Drug Counselor, and Certified Clinical Supervisor – Michigan (CCS-M) may be required based on assigned functional area or ability to obtain within 6 months Working Conditions: Hours: Normal business hours, some additional hours may be required Travel Required: Local travel, up to 15% Working Environment: Climate controlled office Company DescriptionACCESS strives to enable and empower individuals, families and communities to lead informed, productive and culturally sensitive lives. As a nonprofit model of excellence, we honor our Arab American heritage through community-building and service to those in need, of every heritage. ACCESS is a strong advocate for cultural and social entrepreneurship imbued with the values of community service, healthy lifestyles, education and philanthropy.ACCESS strives to enable and empower individuals, families and communities to lead informed, productive and culturally sensitive lives. As a nonprofit model of excellence, we honor our Arab American heritage through community-building and service to those in need, of every heritage. ACCESS is a strong advocate for cultural and social entrepreneurship imbued with the values of community service, healthy lifestyles, education and philanthropy.

Job Description Child & Family Therapist (TFCO Program) Location: Lincoln Park, MI Schedule: 8:30 AM – 5:00 PM Weekend Requirements: Varies On-Call: Rotational; must maintain flexible availability Employment Type: Full-Time, permanent/direct hire Compensation & Sign-On Bonus ★ $3,000 Sign-On Bonus Pay is dependent on licensing and experience. (Position is grant-funded; salary range is non-negotiable.) • Fully Licensed: $30.90 – $40.89/hour This role requires a Master’s degree in Social Work or related behavioral health discipline. The Child & Family Therapist provides in-home and community-based mental health treatment and case management services using the Treatment Foster Care Oregon (TFCO) model. The therapist must be able to work a non-traditional, flexible schedule and participate in 24/7 on-call rotation to support families as needed. A “whatever it takes” mindset in serving families is essential. Key Responsibilities • Provide weekly family therapy using the TFCO model, including skills training, coaching, and behavior reinforcement strategies., • Engage caregivers and youth in change-focused interventions and identify barriers to treatment., • Develop strong therapeutic relationships with families., • Provide individual, family, and group therapy; crisis intervention; and case management., • Coordinate care with psychiatrists, physicians, nurses, schools, and community partners., • Advocate for families and connect them with community resources., • Support families with scheduling psychiatric evaluations and medication reviews., • Make mandated reports to Child Protective Services or Adult Protective Services when necessary., • Participate in clinical supervision, team meetings, case consultations, and ongoing training., • Maintain effective communication with external providers and community agencies., • Assist in developing and sustaining collaborative community supports., • Master’s Degree in Social Work or related field., • One of the following Michigan licenses:, • Psychologist (TLLP, LLP, LP), • Licensed Professional Counselor (LLPC, LPC), • Licensed Master’s Social Worker (LMSW) or LLMSW with supervision, • Must meet Michigan Department of Community Health Child Mental Health Professional requirements within 120 days of hire., • Minimum 1 year of experience working with minors and families., • Ability to engage diverse families with cultural sensitivity and professionalism., • Strong interpersonal skills; able to collaborate with multi-disciplinary providers., • Ability to manage complex family and community systems., • Family therapy or related behavioral health experience, • Knowledge of structural, strategic, or functional family therapy, • Cognitive behavioral therapy with children and adults, • Wayne County CMH experience, • Social skills assessments and interventions, • Medical, Dental, Vision insurance, • 401(k), • Paid Time Off (PTO), • Flexible scheduling, • Supportive, team-oriented work environment, • Paid holidays, including:, • New Year’s Eve & New Year’s Day, • Martin Luther King Jr. Day, • 1⁄2 day Good Friday, • Memorial Day, • Juneteenth, • Independence Day, • Labor Day, • Thanksgiving & Black Friday Corrin Misak, Staffing Manager II A-Line Staffing Solutions

Job Description Pre-Admission Review (PAR) Administrator PAR Services Reports to: Director of PAR Services Under the general supervision of the Director of PAR Services, the Pre-Admission Review (PAR)– Administrator will provide oversight of the DWIHN PAR Services Department. This position will create, direct, and implement the policies and procedures of the PAR Services Department and provide daily management of PAR Services operations. Provides oversight of operations and staff for DWIHN Pre-Admission Review Department. Develops and maintains policies and procedures. Oversees the DWIHN PAR Services quality assurance program. Ensures that the assessments, processes, service authorizations and overall service provisions comply and meet DWIHN-PIHP/CMHSP, MDHHS, 42CFR and Mental Health Code requirements. Ensures and documents that direct clinical supervision is provided. Ensures that behavioral health services are provided as specified in the treatment plan and coordinated with other care services. Ensures that the assessment, diagnosis, and treatment of individuals with co-occurring disorders is provided by appropriately trained and qualified clinical staff and that the clinical supervision of such staff is provided. Participates in the identification of quality care indicators and outcome objectives. Oversees the collection and review of data to monitor staff and program performance, monitor performance indicators. Monitors overall clinical care and quality work, in collaboration with DWIHN’s Quality and Compliance Department. Collaborates with the Chief Medical Officer/Psychiatrist of Direct Services. Directs and coordinates medical activities and activities related to patient care. Assesses current mental health programs including restructuring existing programs and developing new programs. Ensures medical necessity criteria for provided services are met. Prepares and presents reports to the DWIHN Board of Directors. Maintains staff calendars including managing staff schedules and availability. Monitors key performance indicators. Provides support and coordination for mental health, substance use disorder, and co-occurring services. Coordinates with PIHP departments. Serves on DWIHN’s interdisciplinary team. Identifies opportunities for growth and development for DWIHN PAR Services. Assists with grant applications. Attends public speaking, townhall, and community outreach events occasionally serving as the speaker at these events. Assesses and participates in staff education activities and provides consultation to facility personnel. Conduct daily business in Director’s absence. 24/7 availability on call. Operationalize vision of department. Performs related duties as assigned. Knowledge, Skills And Abilities (ksa’s) · Knowledge of DWIHN policies, procedures, and practices. · Knowledge of the DWIHN provider network and community resources. · Knowledge of the Michigan Mental Health Code. · Knowledge of MDHHS policies, rules, regulations, and procedures. · Knowledge of Federal policies, rules, regulations, and procedures as it relates to DWIHN. · Knowledge of Behavioral Healthcare management principles and practices. · Knowledge of diverse treatment modalities, therapeutic intervention, evidenced based practices and diagnostic principles. · Knowledge of MHWIN. · Knowledge of the LOCUS model. · Knowledge of oversight of Crisis Services. · Knowledge of oversight of clinical operations for a large behavioral health operation. · Knowledge of the clinical care process (screening, assessment, treatment planning, case management, and continuing care). · Knowledge of and ability to use screening and assessment tools for behavioral health services. · Knowledge of the continuum of care for persons diagnosed with mental illness, substance use, and serious emotional disturbance. · Knowledge of Integrated Care services for behavioral health patients. · Knowledge of Utilization Management practices and principles. · Knowledge of managed care practices and principles. · Knowledge of Evidence Based Practices for the behavioral health field. · Knowledge of and ability to use treatment planning, case management and continuing care for behavioral health services. · Knowledge of Medicaid, local, regional and national codes, laws and regulations. · Knowledge of medical and behavioral health practices and terminology. · Knowledge of compliance standards. · Knowledge of Medical Necessity Criteria for Behavioral Health Services. · Knowledge of the American Society of Addiction Medicine Patient Placement Criteria (ASAM). · Knowledge of the Federal Confidentiality Regulations, 42 CFR, Part 2. · Knowledge of Medicaid/Block Grant eligibility requirements. · Knowledge of documents / regulations that govern the provision of mental health services, e.g., Medicaid Manual Mental Health and Substance Abuse Chapter III, State Plan for Medicaid, Michigan Department of Health and Human Services Quality Plan, and the Mental Health Code. · Knowledge of the practices and principles of psychological, emotional, and sociological assessment and diagnosis. · Knowledge of the identification and treatment of co-occurring mental health and substance use disorders. · Knowledge of regulatory and industry best practice standards. · Knowledge of Community Mental Health Services Programs (CMHSP) and Prepaid Inpatient Health Plans (PIHP) · Knowledge of Integrated Care methodology, practice, and implementation. · Knowledge of Quality Management and Quality Improvement principles and practices. · Knowledge of HEDIS measures and standards. · Supervisory skills. · Management skills. · Leadership skills. · Administration skills · Training skills. · People management skills. · Assessment skills. · Evaluation skills. · Organizational skills. · Planning skills. · Time Management skills. · Report writing skills. · Problem Solving skills. · Decision Making skills. · Critical Thinking skills. · Interpersonal skills. · Customer Service skills. · Communication skills. · Collaboration skills. · Active Listening skills. · Implementation skills. · Accuracy and detailed oriented skills. · Computer skills (Word, Excel, Access, Power Point, Outlook, Teams). · Teamwork Skills. · Ability to communicate orally. · Ability to communicate in writing. · Ability to work effectively with others. · Ability to work with an ethnically, linguistically, culturally, economically, and socially diverse population. · Judgement/Reasoning ability. Required Education A Master’s Degree from a recognized college or university in the Human Services Field, social services, psychology, counseling, social work, or a related field. Required Experience Four (4) years of professional clinical experience in a behavioral healthcare or mental health setting. AND At least one (1) year of experience as an executive, manager, administrator or supervisor in a behavioral healthcare or mental health setting. Required License(s) A valid state of Michigan clinical licensure: LMSW, LLMSW, LMHC, LPC, LLPC, LLP or PhD. A valid state of Michigan drivers license with a safe and acceptable driving record. Working Conditions Work is usually performed in an office setting but requires the employee to drive to different sites throughout Wayne County and the state of Michigan. This description is not intended to be a complete statement of job content, rather to act as a general description of the essential functions performed. Management retains the discretion to add or change the position at any time. Please note: DWIHN requires proof of being fully vaccinated for COVID-19 as a condition of employment. Medical or religious accommodation or other exemptions that may be required by law, will be approved when properly supported. Further information will be provided during the recruitment process. Detroit Wayne Integrated Health Network is an Equal Opportunity Employer.

Job Description Position Title: Long Term Care Therapist FLSA Classification: Exempt Location: Hybrid Position Type: Full-Time Reports to: Team Lead Nursing Home Therapist Summary: This position promotes the mission, vision, values and strategic plan of Neighborhood Service Organization and helps to achieve the strategic goals and objectives of the unit. This is a clinical position providing outreach mental health services to adults living in Long Term Care Facilities across Detroit/Wayne County. Interventions include individual psychotherapy, assessment, and consultation with professionals and support staff. Responsibilities: • Gathers information pertinent to consumer functioning and consistent with best practices of clinical assessment., • Attends person centered treatment plans when schedule allows to support Case Manager in identifying needs, desires, services and measurable goals synthesized from the integrated biopsychosocial assessment., • Formulates provisional diagnoses consistent with the assessment., • Identifies persons in need of hospitalization or placement into other protected environments., • Appropriately shares findings and recommendations with consumers’ significant others, family and guardians and other professionals in order to ensure implementation of treatment plans and integration of services with other agencies/institutions., • Establishes supportive and effective relationships with consumers, care givers, significant others and professionals., • Maintains an ongoing caseload according to assignment of Long-Term Care Facility, • Provides individual interventions to clients according to the amount, duration and frequency in the consumer's treatment plan. Candidate Requirements: • Master’s Degree from an accredited college or university, specializing in psychology, social work, or counseling., • Must be licensed as an LMSW, • Valid Michigan driver’s license and proof of auto insurance. Neighborhood Service Organization is an equal opportunity employer and values diversity in its workforce. We encourage applications from all qualified individuals, including those with diverse backgrounds and those with disabilities.

Job DescriptionAbout Lyra Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions. About the Role Lyra is committed to addressing urgent and costly mental health needs with specialized support where it’s needed most. Our Center of Excellence for Neurodiversity offers neuropsychological assessments, diagnosis, with tailored care for ADHD, and support for autism and learning differences. We are looking for a contract Neuropsychologist who is passionate about whole-person, whole-family mental health care. This contract role is a great fit for providers who enjoy working in a collaborative team environment, including the patient’s psychologist, therapist, and/or psychiatrist. Traits for success include: Results driven, detailed, process oriented, and comfortable with data. Candidates with an independent work ethic who are flexible and adaptable, we encourage you to apply. What You’ll Do: • Provide comprehensive neuropsychological evaluations for clients of all ages, in collaboration with their families and/or other collateral sources, • Interpret a wide variety of psychological and neuropsychological test batteries, with occasional direct test administration, • Serve as a subject matter expert in the use and interpretation of neuropsychological assessments, • Supervise and oversee the work of the patient’s assigned psychometrist to ensure accurate and reliable data collection, • Complete detailed neuropsychological evaluation reports and prepare separate brief summary documents tailored for clients, families, and referring providers, • Conduct clear, supportive feedback sessions to explain findings, diagnoses, and personalized recommendations, • Collaborate with the patient’s care team (psychiatrist, care manager, and/or mental health wellness coach) to inform and coordinate treatment planning, • Comfortable completing in-person and virtual sessions with patients and their familiesRequirements:, • Doctorate degree in Psychology from an American Psychological Association accredited program, • One year predoctoral internship with specialization in neuropsychology preferred, • Two year postdoctoral fellowship with specialization in neuropsychology preferred, • An equivalent combination of experience, supervision, or training will be considered on a case-by-case basis, • Licensed in California or New York preferred, • PSYPACT authorized or PSYPACT eligible preferred, • Experience conducting testing virtually and in person, • Familiarity with online web-based applications, • Effective therapeutic communication skills, • Able to deliver care virtually or in person and within your own office space, • Candidates must successfully pass a drug screen and background check for this opportunityHere are some of the advantages of joining the Lyra + Bend network:, • Connect with highly compatible clients who are a good fit for your clinical expertise, • Set your own schedule, without a minimum hours requirement, • Focus less on the administrative burden of billing with Lyra’s paperless billing and quick payment turnaround, • Have peace of mind with Lyra’s 24/7 Care Navigation team for client crisis support, • Access to a robust offering of live and recorded CE credited courses (approved by APA, ASWB, and NBCC)

Job Description Master’s Social Worker (LLMSW and LMSW) POSITION SUMMARY: Under the leadership of the Social Work Manager, the Master’s Social Worker (MSW) works independently to assess the needs of, coordinate, and deliver social services for participants and families/caregivers. The MSW is a member of the Participant Care Team (PCT) and the Interdisciplinary Team (IDT) and participates in the assessment, intervention, management, and review of social service needs. The MSW also assists the IDT in determining eligibility and care needs. The MSW provides care through a variety of modalities, including but not limited to, bio-psychosocial assessment, interventions that include individual and group counseling utilizing motivational interviewing, and cognitive behavioral techniques, psychoeducation, consultation, and care planning/case management. SPECIFIC DUTIES AND FUNCTIONS: -The MSW is a member of the PCT and IDT and performs a comprehensive bio-psychosocial assessments upon enrollment and at 6 and 12 month intervals thereafter. Acute assessments are completed on an as-needed basis and aim to answer specific referral questions. Utilizes measurement-based care. -Develops and implements appropriate, individual treatment plans for both Participants and caregivers, including but not limited to: • Individual and/or group counseling (utilizing Motivational Interviewing and CBT techniques), • Education, • Consultation services to the Care Team, • Housing Issues, • Financial Issues, • Safety Issues including, but not limited to: symptoms of abuse, neglect or exploitation; ability to live independently; decision-making capacity; any other issues warranting involvement of Adult Protective Services (APS), • Psychiatric: Changes in mood, behavior, cognition/mental status; suicidal/homicidal ideation; substance use/misuse, • Caregiver Burden, • Identifies the need to transfer to a higher level of care (e.g., Behavioral Health Services)., • Assists in coordinating discharge planning activities and processes.o Assists in coordinating 24-hour care as indicated by interdisciplinary team and/or the Care Team., • Educates and counsels the participant and/or caregiver regarding care needs, options and other related problems., • Helps to develop and complete the plan of care with the IDT, participant, and/or caregiver., • Completes timely and accurate documentation in the electronic health record (EHR). QUALIFICATIONS (knowledge, skills, abilities): -Master’s Social Worker from an accredited school of social work. -Licensed to practice in the State of Michigan. Limited License may be considered depending on experience and number of supervised hours. -One year experience working as a clinical social worker, preferably in the field of geriatrics. Knowledge of the principles of human behavior, individual and group therapy techniques (preferably CBT and DBT), short-term interventions, and substance use disorder assessment and treatment. -Demonstrated knowledge and skill in evaluating, planning, implementing, and monitoring patient-centered approaches to care. -Knowledge of and compliance with applicable local, state, and federal laws and regulations. -Cultural competence and an ability to care for a diverse population. -Ability to learn and use electronic health record system. -Proficient in Microsoft Word, Excel, Outlook, PowerPoint. -Positive, flexible, and solution-focused attitude with ability to collaborate effectively in a team setting.

Job DescriptionBenefits: • 401(k) matching, • Competitive salary, • Dental insurance, • Health insurance, • Paid time off, • Careers Advancement Opportunities, • Flexible Scheduling Responsibilities • Provide assessment, service development, coordination of services, monitoring/ follow up of services, and reassessment of individual service needs, within the community and office setting., • Use of personal vehicle may be required. Vehicle must be in good working condition. Additionally, employee must possess a valid driver's, • license, valid vehicle registration and must maintain valid automobile insurance., • Assist in determining client eligibility for program services., • Assess Consumers needs for appropriate levels of care., • Complete Case Management assessment(s) as/if needed., • Develop Individual Plans of Service as/if needed, • Link consumer to all available resources for identified needs, • Complete periodic reviews and discuss progress with the consumer and specific clinical staff., • Maintain clinical files and records., • Attend all scheduled meetings and in-service training seminars as required and assigned, • Meet and maintain direct service requirements., • Complete assigned trainings within 30 days of hire., • All other related duties as assigned.Qualifications, • Bachelors degree in counseling, social work, or similar field, • Previous experience as a social services case manager preferred, • Basic Life Support (BLS) and CPR certified (or willing to be trained), • Excellent communication and interpersonal skills, • Highly organized

Job Description Master’s Social Worker (LLMSW and LMSW) POSITION SUMMARY: Under the leadership of the Social Work Manager, the Master’s Social Worker (MSW) works independently to assess the needs of, coordinate, and deliver social services for participants and families/caregivers. The MSW is a member of the Participant Care Team (PCT) and the Interdisciplinary Team (IDT) and participates in the assessment, intervention, management, and review of social service needs. The MSW also assists the IDT in determining eligibility and care needs. The MSW provides care through a variety of modalities, including but not limited to, bio-psychosocial assessment, interventions that include individual and group counseling utilizing motivational interviewing, and cognitive behavioral techniques, psychoeducation, consultation, and care planning/case management. SPECIFIC DUTIES AND FUNCTIONS: -The MSW is a member of the PCT and IDT and performs a comprehensive bio-psychosocial assessments upon enrollment and at 6 and 12 month intervals thereafter. Acute assessments are completed on an as-needed basis and aim to answer specific referral questions. Utilizes measurement-based care. -Develops and implements appropriate, individual treatment plans for both Participants and caregivers, including but not limited to: o Individual and/or group counseling (utilizing Motivational Interviewing and CBT techniques) o Education o Consultation services to the Care Team o Risk Assessment/Crisis Intervention -Directs case management Issues, including but not limited to: o Housing Issues o Financial Issues o Safety Issues including, but not limited to: symptoms of abuse, neglect or exploitation; ability to live independently; decision-making capacity; any other issues warranting involvement of Adult Protective Services (APS) o Psychiatric: Changes in mood, behavior, cognition/mental status; suicidal/homicidal ideation; substance use/misuse o Caregiver Burden o Identifies the need to transfer to a higher level of care (e.g., Behavioral Health Services). o Assists in coordinating discharge planning activities and processes. o Assists in coordinating 24-hour care as indicated by interdisciplinary team and/or the Care Team. o Educates and counsels the participant and/or caregiver regarding care needs, options and other related problems. o Advocates to others on behalf of the participant, and demonstrates accountability in resolving participant concerns or issues. -Works collaboratively to develop and communicate initial impressions, plans of care, changes in care, and progress in a timely fashion. o Helps to develop and complete the plan of care with the IDT, participant, and/or caregiver. o Completes timely and accurate documentation in the electronic health record (EHR). o Communicates changes in participants with IDT and family members. -Evaluates participant outcomes and or progress toward achieving the objectives and goals of the care plan and communicates this information among other members of the PCT and IDT. -Performs other related duties, as assigned by leader(s). QUALIFICATIONS (knowledge, skills, abilities): -Master’s Social Worker from an accredited school of social work. -Licensed to practice in the State of Michigan. Limited License may be considered depending on experience and number of supervised hours. -One year experience working as a clinical social worker, preferably in the field of geriatrics. Knowledge of the principles of human behavior, individual and group therapy techniques (preferably CBT and DBT), short-term interventions, and substance use disorder assessment and treatment. -Demonstrated knowledge and skill in evaluating, planning, implementing, and monitoring patient-centered approaches to care. -Knowledge of and compliance with applicable local, state, and federal laws and regulations. -Cultural competence and an ability to care for a diverse population. -Ability to learn and use electronic health record system. -Proficient in Microsoft Word, Excel, Outlook, PowerPoint. -Positive, flexible, and solution-focused attitude with ability to collaborate effectively in a team setting.

Job DescriptionWho You Are You're a collaborative professional, driven by the potential to make a meaningful impact in healthcare. The challenges of healthcare don't deter you—instead, you see them as opportunities to find innovative solutions that benefit the partners, people, and communities we serve. Honest Health's commitment to purpose, innovation, communities, and kindness resonates with you, inspiring you to bring commitment, creativity, and compassion into your work. You're ready to join a team focused on reimagining primary care for a healthier future that benefits all. Does this sound like you? If so, we should talk. Who We Are At Honest Health, we believe in purpose and partnership to lead the transformation in primary care. Our team of healthcare experts and clinicians collaborates with a range of stakeholders—from health systems, physician organizations, and payers to providers, practices, and patients — to deliver innovative solutions that elevate care, control costs, and support long-term health. Guided by our core values, we're creating a value-driven model that creates lasting benefits for everyone, now and into the future. For us, that's just an Honest day's work. Your Role You will manage patients' specialized needs based on their individual condition(s) and/or reason for recent utilization in collaboration with physicians, advanced practice providers, and care coordination team members. Your job duties will include taking full ownership of assigned patients with complex chronic conditions, serious illness, advanced frailty, or recent healthcare utilization with the goal of avoiding preventable admissions, reducing unnecessary healthcare use, and optimizing patient outcomes. Through standardized assessments and workflows you will work with the patient to identify needs based on their values, goals and preferences. From this assessment, in partnership with the patient, you will develop an effective, and comprehensive plan of care for each member. Care plans will be used to coordinate patient care delivery with Honest clinicians, network providers, contracted vendors, and community-based services. This work takes place remotely, but you must be licensed in the state(s) where the role is based: Michigan and/or New York Primary Functions Include: • Quickly build empathetic relationships with patients and families., • Evaluate and identify patients' needs based on their respective values, goals, and preferences, then translate these needs into clinical needs., • Interface with primary care physicians, advanced practice providers (APP), specialists, and various disciplines on the development of case management plans/programs., • In conjunction with the physician/APP, implement care/treatment plans by coordinating access to health services across multiple providers/ disciplines., • Refer patients to internal Honest team members for care management activities as outlined by defined procedures., • Monitor care and identify cost-effective measures, including recommendations for alternative levels of care and utilization of resources., • In partnership with Honest team members, effectively coordinate patient admissions and discharges from hospitals or skilled nursing facilities via coordination with respective facility clinicians and case managers., • Build relationships across network hospitals, SNFs, home health companies, and DME vendors within the respective community., • Monitor and evaluate the effectiveness of the case management plans based on quality and cost drivers and modify as necessary., • Coordinate the interdisciplinary approach to providing continuity of care, including transfer coordination, discharge planning and obtaining all authorizations/approvals/transfers as needed for outside services for patients/families., • Act as a patient advocate and educator to assure that the patient has the knowledge to care for his/her condition and patient is educated and empowered to be responsible for participating in the plan of care., • Develop individualized patient/family education plan focused on self-management and deliver patient/family education specific to a disease state., • Engage internal resources to identify and respond to social determinants of health such as lack of transportation, stable housing, or food resources., • Participate in data collection and analysis of clinical outcomes of care and customer satisfaction standards. Participate in the formulation and implementation and monitoring of action strategies and outcomes of care or customer service. Ensure that accurate records are maintained of the care associated with each patient., • Actively participate in huddles, interdisciplinary team (IDT) sessions, and patient case conferences., • Commendably represents Honest to patients, their families, and the community., • Perform other related responsibilities as assigned. How You Qualify You reviewed the Who You Are section of this job posting and immediately felt the need to read on. That makes you a match for our innovative culture. • Must have reliable access to high-speed internet to ensure seamless remote work communication and productivity, • Active Registered Nurse license is required in the state(s) where the role is based: Michigan and/or New York, • Willing and able to obtain additional state nursing license(s) as business needs dictate, with support from Honest leadership and reimbursement for required fees, • Experience and high level of comfort with engaging patients virtually using different technologies including phone, text, video, etc. is required, • Bachelor's of Science in Nursing preferred, • Certified Case Manager (CCM) credential preferred, • 3+ years of clinical practice in a hospital, clinic, home care, or nursing home setting highly preferred, • Case management experience with a senior population preferred, • Disease management and/or physician office experience highly preferred, • Prior experience with electronic health records or health registries required, • Microsoft Office skills, including Excel, Word, PowerPoint, Outlook required. Experience with PowerPoint preferred The base pay range for this role is $76,600.00 - $88,000.00. Compensation takes into account several factors including but not limited to a candidate's experience, education, skills, licensure and certifications, and organizational needs. Base pay is just one piece of the total rewards program offered by Honest. Eligible roles also qualify for short-term incentives and a comprehensive benefits package. How You are Supported Full time team members may be eligible for: Competitive Compensation • Attractive base salary with performance-based bonuses and rewards, • Flexible health, dental, and vision insurance options tailored to your needs, • Company contribution towards health savings accounts (HSA) for high-deductible health plan (HDHP) participants, • 100% company-paid short-term disability and life insurance, • Generous paid time off, including vacation, sick leave, and paid holidays annually, • Two paid volunteer days to support causes you're passionate about, • Robust onboarding program and ongoing training opportunities, • Paid parental leave for new parents, • Dependent care flexible spending accounts, • Work alongside professionals who share your commitment to Honest's high-quality, value-based care model, • Team member recognition programs Honest Health is committed to ensuring fairness, opportunity, strong teams, and full integration of team members into the organization. We take proactive steps to ensure all applicants are considered for employment based on merit, without regard to race, color, religion, sex, national origin, disability, Veteran status, or other legally-protected characteristics. Honest Health is committed to working with and providing reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process should email for assistance. Reasonable accommodation will be determined on a case-by-case basis. Honest Health values a secure and transparent recruitment process. We contact candidates through our official recruiting platform, email, or text message. When working directly with candidates, Honest Health will always use an HonestHealth.com email address. Our hiring process includes a live phone call or in-person interview before any formal offer is extended. To safeguard your personal information, Honest Health will never ask for confidential details—such as social security numbers, bank accounts, or routing numbers—before making a formal offer. We will also never request financial transactions, PINs, passwords, or security access details through email, text, Venmo, or any social media platform. We encourage all candidates to verify the contact information of individuals they interact with during the recruitment process. If you have any questions about the authenticity of a communication, please reach out to our team at .

Job Description Master’s Social Worker (LLMSW and LMSW) POSITION SUMMARY: Under the leadership of the Social Work Manager, the Master’s Social Worker (MSW) works independently to assess the needs of, coordinate, and deliver social services for participants and families/caregivers. The MSW is a member of the Participant Care Team (PCT) and the Interdisciplinary Team (IDT) and participates in the assessment, intervention, management, and review of social service needs. The MSW also assists the IDT in determining eligibility and care needs. The MSW provides care through a variety of modalities, including but not limited to, bio-psychosocial assessment, interventions that include individual and group counseling utilizing motivational interviewing, and cognitive behavioral techniques, psychoeducation, consultation, and care planning/case management. SPECIFIC DUTIES AND FUNCTIONS: -The MSW is a member of the PCT and IDT and performs a comprehensive bio-psychosocial assessments upon enrollment and at 6 and 12 month intervals thereafter. Acute assessments are completed on an as-needed basis and aim to answer specific referral questions. Utilizes measurement-based care. -Develops and implements appropriate, individual treatment plans for both Participants and caregivers, including but not limited to: • Individual and/or group counseling (utilizing Motivational Interviewing and CBT techniques), • Education, • Consultation services to the Care Team, • Housing Issues, • Financial Issues, • Safety Issues including, but not limited to: symptoms of abuse, neglect or exploitation; ability to live independently; decision-making capacity; any other issues warranting involvement of Adult Protective Services (APS), • Psychiatric: Changes in mood, behavior, cognition/mental status; suicidal/homicidal ideation; substance use/misuse, • Caregiver Burden, • Identifies the need to transfer to a higher level of care (e.g., Behavioral Health Services)., • Assists in coordinating discharge planning activities and processes.o Assists in coordinating 24-hour care as indicated by interdisciplinary team and/or the Care Team., • Educates and counsels the participant and/or caregiver regarding care needs, options and other related problems., • Helps to develop and complete the plan of care with the IDT, participant, and/or caregiver., • Completes timely and accurate documentation in the electronic health record (EHR). QUALIFICATIONS (knowledge, skills, abilities): -Master’s Social Worker from an accredited school of social work. -Licensed to practice in the State of Michigan. Limited License may be considered depending on experience and number of supervised hours. -One year experience working as a clinical social worker, preferably in the field of geriatrics. Knowledge of the principles of human behavior, individual and group therapy techniques (preferably CBT and DBT), short-term interventions, and substance use disorder assessment and treatment. -Demonstrated knowledge and skill in evaluating, planning, implementing, and monitoring patient-centered approaches to care. -Knowledge of and compliance with applicable local, state, and federal laws and regulations. -Cultural competence and an ability to care for a diverse population. -Ability to learn and use electronic health record system. -Proficient in Microsoft Word, Excel, Outlook, PowerPoint. -Positive, flexible, and solution-focused attitude with ability to collaborate effectively in a team setting.

Job Description Community Health Worker - Behavioral Health Location: Detroit, MI FLSA Status: Exempt Job Status: Full Time Work Model: Hybrid Work Schedule: Monday–Friday with occasional evenings and/or weekends Vehicle Required: Yes Amount of Travel Required: 25-50% within a 25mi community service area Reports To: Care Team Manager At Reema Health, we believe that a personalized, community-based approach to care makes it easier for anyone to access the things they need to make their lives better. We know that life's challenges often exist because the systems built to help are a burden to navigate. We believe building a relationship with a real person — someone who listens, meets members where they are, and understands the community's resources — can ease those burdens and effectively connect members to health care. Reema believes that using technology to support human connection and engagement can be a lifeline for those most struggling to navigate life's challenges. Our mission-driven and member-focused company is seeking an experienced and self-motivated Community Health Worker/Community Guide who has worked with individuals living with serious mental illness and substance use disorder, and understands the unique needs of this community. In this role, the Community Guide will be working with the multidisciplinary care team to plan and coordinate services for members. This energetic and adaptable Community Guide is an integral part of Reema, a start-up working to transform how behavioral health care and social care work together. The Community Guide works to build genuine, positive relationships with a diverse range of members and seeks to improve the member's health and wellbeing. Their work is completed daily through an integrated technology platform to call and text members, schedule community visits and clinical appointments, as well as document all interactions and communicate with the clinical team. The Community Guide will be responsible for the full lifecycle of their caseload, including initial outreach to engage members in services, ongoing work with members to achieve their wellbeing goals through connection to health care and community resources, and completion of the care plan. The Community Guide will work as part of an integrated model of healthcare where they partner directly with clinical therapists and prescribers to provide holistic support for members. A primary strength of the Community Guide should be excellent verbal and written communication, building strong meaningful relationships, problem solving, and a comfortability in navigating the ambiguous nature of a constantly growing and evolving startup. This position requires significant time in the field, directly interacting with members. This role is most suitable for someone who is confident in interacting directly with many people, many of whom have experienced trauma and face barriers because of their mental, physical and chemical health. Outreach and engagement into care: • Engage and work alongside clients from diverse ethnic backgrounds, focusing on those with: severe and persistent mental illness, substance use disorders and complex medical conditions., • Assess member needs and support systems, including social determinants of health, to help create a patient-centered care plan., • Establish trusting relationships with members, reliably provide meaningful and quality support, and follow-through in a timely and appropriate manner to achieve their wellbeing goals., • Collaborate with our clinicians by helping patients connect to care, joining clinical visits as appropriate, following up on social needs., • Coordinate referrals and support appointment scheduling and attendance with behavioral health, primary care, and other provide types for members., • Through cold outreach create and manage a caseload of 60 - 100 members and provide coverage for other Community Guides during periods of absence or increased workload., • Understand overall goals for the month. Independently organize and prioritize workload with effective time and task management skills to achieve monthly goals and outcomes., • Actively listen, empathize, and appreciate the vulnerability of members willing to share their challenges. Community Guides will maintain professional boundaries and confidentiality, seeking consultation and support with complex member situations from the multidisciplinary team., • Visit members in person as appropriate. This may be in the member's home, community, the hospital or other treatment setting to build trust and maintain connection with Reema's clinical services., • Utilize text, phone, email and face-to-face interactions appropriately to match your communication approach with each members' preference and situation., • Effectively identify and connect members to community and health resources to support member needs. This may include transporting members and accompanying them to access other services. Establish relationships with resources to support Reema's members as needed., • Utilize the Reema App to thoroughly document all work with members in a timely fashion, including keeping a care plan updated., • Understand and comply with confidentiality of protected health information and HIPAA., • Work independently and collaboratively in a fast-paced startup environment. See frequent change as an opportunity rather than a barrier., • Serve diverse members in your community with dignity and respect, as well as build relationships with community resources and customers., • Partner with Reemates across the multidisciplinary team and the company to offer your perspective and learn from others. Job responsibilities to grow and change as business necessitates. Education, Experience and Skills: • Bachelor's degree in Social Work, Human Services, Psychology, Health Sciences or other related fields. Years of related experience and subsequent expertise can be substituted for years of completed education towards a bachelor's degree, • 3 or more years of direct experience with population or community to be served and knowledge of community, • Driven to work with individuals who have significant mental and chemical health needs and believe that recovery is possible, • Demonstrated experience with crisis planning, case management, boundaries and personal safety in community work, • Proficiencies in critical thinking, time management, strategizing, and multitasking, • Strong propensity towards building and maintaining relationships through initiating conversations and creating connections, • Ability to develop, adapt, and execute outreach and care plans, • Demonstrated proficiency working with technology, including basic knowledge of all related computer and software applications such as Microsoft Word, Outlook and Excel, and Video Conferencing required; G-Suite preferred Qualifications & Position Requirements: • 18 years of age or older, • Qualified applicants must have flexible and reliable access to transportation, a valid Driver's License, Vehicle Insurance, and a satisfactory driving record, • Offers are contingent upon passing a pre-employment drug screening and background check, • Comply with federal, state and local regulations regarding patient confidentiality HIPAA, • Use technology-based tools and systems daily, • Lift and carry up to 25 pounds occasionally Benefits: • Competitive Salary and Equity Package, • Medical, Dental, and Vision Insurance, • HSA and FSA Options, • 401(k) Retirement Savings Plan, • Employee Assistance Program, • Flexible Schedules and Remote Work, • Technology Stipend, • Mileage Reimbursement, • Accrued Paid Time Off, • Paid Family and Medical Leave As an equal opportunity employer, Reema Health is committed to a diverse workforce. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state and local laws. Reema Health has reviewed this job description to ensure that essential functions and basic responsibilities have been included. It is intended to provide guidelines for job expectations and assess the prospective employee and/or current employees ability to perform the position described. It is not intended to be interpreted as an exhaustive list of all functions, responsibilities, skills, and abilities for this role. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Notice to all potential candidates Reema Health has been made aware of fraudulent activities targeting job seekers. To ensure your safety and protect yourself from potential scams, we urge you to exercise caution and verify the authenticity of anyone claiming to represent Reema Health. We value your privacy and security. Genuine communications from us will always come from official email domains. We assure you that we will never request bank account, credit card, or social security information during the application or interview processes. We would also never conduct an interview or extend a job offer over chat or text. We appreciate your understanding and interest in a career with Reema Health.

Job Description SUMMARY OF MAJOR FUNCTIONS: The Clinical Supervisor manages effective clinical service delivery for consumers in residential and outpatient settings. The Clinical Supervisor is responsible for the supervision of all clinical services for persons served, including supervision of clinical staff (counselors), timely reviews and approvals of all clinical documentation for services, support of quality processes, and coordination of services for substance use disorder and mental health. This position reports to the CCO. DUTIES AND RESPONSIBILITIES: Staffing of Clinical Services: • Responsible for ensuring that all scheduled mental health clinical services (e.g., therapy groups, didactics, etc.) are staffed adequately each day, • Available to provide backfill support as needed, • Continuously monitor census roster; adjust caseloads and caseload assignments as needed, • Continuously monitor admission and discharge reports; alert administration about any concerns noted, • Collaborates with the Manager – Fidelity, Training, and Interns to ensure placement and support of interns Clinical Supervision Services: • Participates in the review of clinical issues and program policies and procedures., • Consult with Managers, Counselors, and related professional and paraprofessional staff, as appropriate, in the performance of therapeutic and/or casework; to include appropriate referral for services as required, • Conduct and document performance reviews for every clinical staff (90 days of hire and biyearly. Reviews are required annually on the anniversary date of hire), • Identifies training opportunities for clinical staff; coordinates with the Manager – Fidelity, Training, Interns, and the CCO to have training needs met either internally or externally, • Participates in case conferences, mid-treatment reviews, utilization reviews, etc., as needed or requested. Quality Maintenance of Direct Clinical Services: • Conduct and document Group Fidelity checks (monthly) of group counseling sessions and didactics, including providing feedback during supervision, • Conduct and document Supervision (one-to-one) for clinical staff in accordance with the Quality Assurance Program Plan (QAPP) o Weekly for all clinical staff weekly within the first 90 days of hire o Monthly for clinical staff with an MCBAP developmental plan o Monthly for licensed, credentialed, and/or master’s level clinical staff • Conduct and document Direct Observation / Live Supervision for all clinical staff that provide direct services (individual and/or group counseling) o All clinical staff will be observed weekly within the first 90 days of hire o Clinical staff with an MCBAP developmental plan will be observed quarterly o Licensed, credentialed, and/or master’s level clinical staff will be observed semi-annually • Supports QAPP training as necessary, • Aids accomplishment of performance indicators, outcome measures, and data tracking for quality improvement, • Collaborate closely with the Quality Assurance Manager and CCO to resolve issues concerning the agency’s QAPP Quality Maintenance of Clinical Service Documentation: • Track that when consumers are discharged from programs a discharge summary and closing out of charts are done within 3 business days after the consumer discharge date, • Participates in all agency audits (external) as needed Additional Responsibilities: • Maintain incident reporting as required by EHI Policy and Procedures and governing and accrediting authorities, • Give clinically appropriate consequences to all incidents, • Providing positive reinforcements for all programming, • Provide weekly monitoring of treatment planning, reviews/adjustments of treatment planning, discharge planning, etc., • Facilitate positive staff morale by leading by example, cultivating a culture of collaboration and support, mutual respect, open communication, and integrity, • Collaborate with CCO to achieve key performance goals, tasks, and responsibilities, and continuously seek efficiencies in program operation, • Must be available 24 x 7 for coverage of unexpected clinical emergencies, and provide clinical direction to Residents Aids telephone calls, • Ensures that drug screens are conducted correctly and in a timely manner, responsible for final approval of drug screen records, statistics, and reports, • Responsible for final approval of written communication (e.g., absconder reports, etc.) with Criminal Justice Personnel (e.g., Probation and Parole Officers), • Identifies opportunities for quality processes and workflows, • Supports onboarding training and supervision for newly hired clinical staff for at least the first 90 days (probation period) as needed and as directed by the CCO, • Participate in regulatory meetings and all agency, unit, team, and individual meetings as requested, • Supports and adheres to the rules and regulations of EHI, regulatory and accrediting bodies, • Fosters positive relationships with community partners, stakeholders, etc. to enhance the organization's reputation and broaden its reach, • Implements other duties or procedures as requested by the CCO and executive leadership MINIMUM REQUIREMENTS – EDUCATION AND EXPERIENCE • Master’s degree in health or human services, or behavioral science and a full license is required. Prefer (2) years’ experience in mental health and chemical dependency, • Holds a CCS or a CCS-DP or equivalent credential as defined by MDHHS, DWIHN, MCBAP., • Prefer experience in delivering cognitive/behavioral skills, DBT, Motivational Interviewing, and/or pro-social skills training., • Must be computer literate and able to learn and maneuver in various electronic medical record systems., • Maintain credentials and licenses that support job function., • Excellent verbal/written communication skills and ability to communicate with both clinical and non-clinical audiences., • Ability to collaborate effectively with multidisciplinary teams., • Demonstrated commitment to ethical and cultural competence., • Familiarity with electronic health record (EHR) systems and data analytics., • Strong prioritization and organizational skills., • Ability to manage several projects and priorities simultaneously., • Solid verbal and written communication skills., • Ability to exercise excellent judgment and work independently., • No active police warrants may not be on probation or parole., • If in recovery, must have a minimum of (10) years of continuous sobriety and abstinence., • Must have no current case open with the Department of Corrections., • Must have no Felony or Misdemeanor convictions for a minimum of (8) years prior to employment., • Must pass an MDOC LEIN Clearance.

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