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Job Description POSITION DESCRIPTION Position Title: Intake Coordinator Reports To: Office Manager Department/Location: Clinical and Rehabilitation Service / Tulsa Clinic Status: Regular / Full-time, Non-Exempt NewView's Mission: We empower individuals who are blind or have low vision, maximizing their opportunities for independence through all stages of life. NewView Values: • Commitment to Empower, • Driven by Excellence, • Compassion is Key, • Leaders who Inspire Position Summary The Intake Coordinator serves as the first point of contact for patients, families, referral sources, and community partners entering the NewView Oklahoma Clinical & Rehabilitation Center. This role is responsible for coordinating all front-office operations, coordinating patient intake, verifying insurance eligibility, scheduling clinic and rehabilitation appointments, and supporting the Office Manager in day-to-day business operations. The Intake Coordinator ensures a seamless, welcoming, and accessible experience for individuals with blindness or low vision and plays a key role in efficient clinic flow, patient satisfaction, and the revenue cycle process. Essential Duties & Responsibilities Patient Intake, Scheduling & Front Office Coordination • Performs comprehensive intake for all new patients, including gathering demographic information, low vision history, referral information, prior records, and accessibility needs., • Schedules all new and returning patients for low vision exams, rehabilitation services, telehealth visits, multidisciplinary appointments, and follow-up care., • Complete patient check-out by accurately entering devices for purchase from low vision retail store into the POS system, handling payments, and supporting patients with any final questions., • Sends new patient packets, intake forms, and supports patients with accessibility accommodations as needed., • Manages provider calendars, appointment reminders, wait lists, and recall lists to ensure schedule optimization., • Greets patients, completes check-in, registers clients in EMR, and ensures accurate and complete documentation for clinical and rehabilitation services., • Coordinates transportation-related questions and supports patients with vision-related barriers to accessing appointments when appropriate. Insurance Verification, Authorizations & Revenue Cycle Support • Conducts insurance eligibility verification, benefits interpretation, and checks for copays, deductibles, coinsurance, authorizations, and referral requirements., • Obtains prior authorizations for low vision exams, occupational therapy, rehabilitation services, and other provider-ordered services., • Collects patient co-pays, outstanding balances, and documents all payments in accordance with revenue cycle protocols., • Ensures all demographic, insurance, and referral information is accurate and complete at each visit to support timely billing., • Works collaboratively with billing and administrative teams to support denial prevention and revenue cycle accuracy. Communication, Coordination & Customer Service • Answers incoming calls, triages inquiries, routes calls to appropriate staff, and responds to patient questions with warmth, professionalism, and clarity., • Maintains communication with referring providers, case managers, DRS counselors, and community partners to ensure proper documentation and continuity of care., • Facilitates requests for medical records, low vision reports, clinical documentation, and insurance information while following HIPAA and NVO confidentiality standards., • Indexes and routes incoming faxes and referrals according to established protocols., • Maintains accurate referral logs, tracks authorizations, and follows up on outstanding documentation., • Files documents, manages correspondence, and assists with mailing letters to patients and referral sources., • Adheres strictly to departmental safety policies, infection control procedures, and protective equipment requirements., • Performs other duties as assigned. Qualifications Minimum Education & Experience • High school diploma or equivalent required., • Minimum 2 years of medical office experience, preferably in a specialty clinic, rehabilitation center, or ophthalmology/optometry setting., • Experience with patient intake, insurance verification, and healthcare scheduling required., • Experience with revenue cycle functions (eligibility, copays, basic authorizations, and patient collections) preferred., • Experience working with individuals who are blind or visually impaired is preferred but not required training will be provided. Knowledge, Skills & Abilities • Working knowledge of health insurance plans, terminology, and patient financial responsibility., • Strong organizational and multitasking skills with demonstrated ability to manage complex scheduling needs., • Excellent communication skills with the ability to support patients with diverse needs, including those with vision loss., • Proficiency in EMR systems, Microsoft Office, fax/indexing systems, and standard office equipment., • Ability to work collaboratively in a fast-paced, multidisciplinary environment., • Commitment to NewView Oklahoma’s Mission and providing accessible, patient-centered care. Physical requirements of the job: Please note: Under the AbilityOne Program, NewView Oklahoma gives hiring preference to individuals who are legally blind. Any decision to disclose a disability by an applicant related to the hiring preference is completely voluntary. Requesting such information is also a part of our affirmative action efforts. The information that is disclosed will remain confidential. Also, your decision not to disclose disability status will not have a negative impact in the hiring process. NewView Oklahoma is an equal opportunity employer and does not discriminate on the basis of age, sex, marital status, sexual orientation, gender identity, race, creed, color, national origin, honorably discharged veteran or military status, the presence of any sensory, mental or physical disability, the use of a dog guide or service animal by a person with a disability, or any other characteristic protected by federal, state, or local law.

Job Description SIGN ON BONUS of $2000 for eligible external candidates & $1000 for eligible internal candidates. Paid in 2 increments: The first installment following 90 days of continuous employment. The second installment following 180 days of employment. The Territory Sales Representative role is an opportunity to channel your formidable energy and entrepreneurial swagger into extraordinary sales experiences, helping customers from the starting gate to the finish line with our cutting-edge products and services. In this consultative sales role, you will provide solutions by selling Cox data, video, home security & voice services to residential customers while managing your assigned territory. Ambitious? To you, meeting new people and closing deals are second nature, and a little friendly competition is your favorite fuel. If this sounds like someone you see in the mirror each morning, then you may be a solid contender for a gig as a Territory Sales Representative. We are Cox Communications, part of the Cox family of businesses, and our teams are driving a wave of innovation and reimagining how we connect with our customers. What You’ll Do As a Territory Sales Representative, you’ll have the opportunity to generate new leads, sales, and upgrades. That means becoming a wiz at sales prospecting, referrals, partner relationships, and door-to-door canvassing and networking through an assigned territory. You’ll be the architect of your own face-to-face sales presentations, from creation to delivery, and you’ll be involved in touchpoints from assessing residential customer's needs to closing the sale. You’ll also: * Get to know and grow with homeowner associations, multi-dwelling unit managers, leasing agents and others to help generate sales. * Get to assist with training new hires, team with other departments, and partner with leadership to unearth new approaches to growth. * Occasionally install or disconnect customer telecommunication services, collect payments and equipment from customers. * Work non-traditional work hours to maximize customer contact opportunities. * Of course, you’ll need to maintain the highest ethical standards, follow company policy, and be professional when representing us, taking ownership of the customer experience. Sounds like a lot, huh? Well, with great responsibility comes…great rewards and recognition. What’s in it for you? Keep reading because this is important too! What’s In It For You As part of a customer loyalty-driven team, highly motivated individuals could receive a targeted annual amount of $60,796. This reflects the full-time salary base rate of at least $28,300 and target commission is $2,708 a month. Targeted total compensation may vary based on factors including, but not limited to: location, candidate experience level, and successful completion of minimum sales targets. There is potential to earn up to and beyond $89,000 annually as a high performer. Employees also receive a ramp period of 2 months to adjust to commission earnings. Cox Communications rewards the talented, hard-working folks that help drive our growth. We’ve created an exceptional salary package, plus additional incentives including the highly-sought-after Winner’s Circle reward for top salespeople. We are an inclusive, pro-sales environment where different perspectives are valued and celebrated. Tools and training to up your game? We’ve got them. And we offer a work/life balance that allows you to enjoy things like family, friends, and lots of flexibility. We believe in taking good care of our team, so you’ll also have access to benefits like a 401(K) with company match, quality healthcare & life insurance, performance and recognition rewards for top salespeople, and coverage of travel expenses. We also know that everyone has unique concerns and priorities as we navigate life and manage our overall physical, mental and financial well-being, so we offer access to a lifestyle coach, paid time off to volunteer, employee discounts and even pet insurance (cool, right)? Bottom line, we take good care of our employees. Want to join us? Here’s who we are looking for… Who You Are You’re energetic; always on the move. You love a fast-paced work environment, and you like being outside and building relationships in the field. You relish new challenges, you’re competitive, and you’re ready to conquer the world. You’re also an ethical, organized and analytical person who enjoys meeting and working with diverse groups of people. Minimum Qualifications * High school diploma, GED or up to 2 years of relevant work experience * Valid driver’s license and safe driving record required * Ability to qualify for Certifications and licenses, as required by state and municipal laws, to sell Home Security * Proficient knowledge of and ability to operate a Smart Phone, iPad and a computer * Ability to work outside in all types of weather: heat, cold, rain, snow, etc * Ability to walk 1 ½ or more miles a day and up and down stairs within your residential territory * Must be able to carry an iPad with case and a light bag with marketing materials for 5 plus hours a day Preferred * Knowledge of local market with established local contacts * 1+ years of outside/field sales/door-to-door or related experience with quota requirements * Experience in residential direct sales, home security or telecommunications industry Join the Cox family of businesses and make your mark today! Compensation: Compensation includes a base salary of $26,800.00 - $40,200.00. The salary rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the salary range identified herein, this role is also eligible for an annual incentive/commission target of $32,496.00. Benefits: The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. About Cox Communications Cox Communications is the largest private telecom company in America, serving six million homes and businesses. That’s a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you’re interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today! About Cox Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses – which includes Cox Automotive and Cox Communications – is forging a better future for us all. Ready to make your mark? Join us today! Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes. Company DescriptionCox Communications rewards the talented, hard-working folks that help drive our growth. We’ve created an exceptional salary package, plus additional incentives including the highly-sought-after Winner’s Circle reward for top salespeople. We are an inclusive, pro-sales environment where different perspectives are valued and celebrated. Tools and training to up your game? We’ve got them. And we offer a work/life balance that allows you to enjoy things like family, friends, and lots of flexibility.Cox Communications rewards the talented, hard-working folks that help drive our growth. We’ve created an exceptional salary package, plus additional incentives including the highly-sought-after Winner’s Circle reward for top salespeople. We are an inclusive, pro-sales environment where different perspectives are valued and celebrated. Tools and training to up your game? We’ve got them. And we offer a work/life balance that allows you to enjoy things like family, friends, and lots of flexibility.

Job Description The Case Manager Outreach and Rapid Response will work on the streets in a virtual mobile office focusing primarily on chronically homeless individuals, including those that were recently or are currently incarcerated. The Case Manager will primarily target, but not exclusively, the downtown area, encampments, and homeless gathering areas and will work in continuous collaboration with friends and family members, shelters, outreach/case managers, law enforcement, fire department, ambulance services, business owners/operators, faith communities and ordinary citizens. The Case Manager will collaborate closely with other service systems, help identify individuals who are not currently being engaged by other care systems, work collaboratively with individuals, businesses, and systems that are regularly engaged with people living on the streets, gather critical information regarding their needs, and helping to formulate plans and interventions designed to help people secure permanent housing and obtain needed resources or services such as legal, financial, medical, social/recreational, etc. PRINCIPAL DUTIES AND RESPONSIBILITIES: • The Outreach and Rapid Response Case Manager builds relationships with some of the most difficult to help and serve chronically homeless individuals not already engaged by other care providers., • The Case Manager will communicate and collaborate with all other engaged systems, public and private, to assist in any way necessary to secure needed housing and services., • The Case Manager will collaborate and help convene regularly scheduled and ongoing, multi-organizational staffing to help create collective impact interventions aimed at helping people secure housing and services required for the individual, connect individuals to other needed community services, connecting to family and friends whenever possible, making sure the individual is on the by-name list when appropriate, and providing “warm handoff” to other care systems to ensure ongoing housing and care stability. KNOWLEDGE, SKILLS & ABILITIES: • The Outreach and Rapid Response Case Manager will have a minimum of a bachelor's degree in a human relations/behavioral health/medical health related field and 1-year experience working with homeless populations OR 3+ years working extensively with homeless populations., • The individual must possess outstanding communication skills and interpersonal comfort with people who may appear aggressive at times, people with histories of varying types of severe and chronic illness, personal hygiene issues, and untreated mental illness., • The individual must demonstrate a clinical skill set in the area of crisis intervention, crisis management, trauma informed care, harm reduction, and de-escalation as there will inevitably be situations that will require the aforementioned areas of expertise., • Demonstrated experience in critical thinking and problem-solving skills will also be necessary. WORK CONDITIONS & PHYSICAL DEMANDS: • Employees are required to: walk and climb stairs; reach with hands and arms; be mobile by moving oneself from place to place quickly and easily; carry and lift; climb hills; bend, stoop or kneel., • Employees will be subjected to outside environmental conditions while conducting various levels of outreach., • Employees will be required to work in areas inhabited by homeless people, to include working in dirty environments and dealing with challenging individuals., • Ability to effectively communicate orally and in writing., • Physical ability to lift and carry 50 pounds., • Visual and auditory ability to identify and respond to environmental and other hazards of the site and staff behavior., • Physical mobility/endurance to perform tasks while standing/walking for long periods of time (60 minutes or more)., • Ability to safely and properly use office equipment.

Job Description Position: RN Case Manager Reports to: Director of Patient Care Department: Patient Care Services FSLA Status: Exempt Job Summary: The RN Case Manager is responsible for coordinating care of assigned patients; performing skilled assessments of patient's physical, emotional and mental condition; providing skilled interventions and instructions to patients and families to provide optimal symptom control and patient comfort; and functions as a liaison between all disciplines providing care. Supervises: Patient Care Required Qualifications: Knowledge/Skill/Ability: · Demonstrates ability to assess and respond to the needs of the patient/family in highly emotional and stressful situations. · Skilled in assessment, intervention and communication techniques. · Ability to clearly articulate and teach information related to hospice/end-of-life care. · Thorough understanding of hospice admission criteria. · Demonstrates ability to develop and revise care plans to address individual patient needs and goals. · Demonstrates understanding, awareness and acceptance of various cultures, values and approaches to healthcare, dying and loss. Equivalent Education/Experience: · RN licensure, state of Oklahoma, Bachelor degree preferred. · 1 year experience in a setting where demonstration of assessment and intervention skills can be documented. · Previous home health or hospice experience preferred. Certifications/Licenses: · Valid Oklahoma Drivers License and automobile insurance verification · Current state registration and licensure to practice as a registered nurse in Oklahoma. · Certified Hospice and Palliative Care Nurse (CHPN) preferred. Physical Requirements: · See page 3, Physical Requirements. Special Job Dimension: · Must be tolerant of all lifestyles, cultures and spiritual beliefs. · Must be able to work in substandard housing. · Dependable transportation. Key Responsibilities/Essential Functions: · Coordinates direct and indirect nursing care for assigned patient/family caseload of 10—12 patients utilizing data on physical, psychological, social and spiritual factors that may influence patient/family health status. Caseload for part-time case manager adjusted as appropriate for FTE. · Facilitates patient/family care conferences and educates patient and family about the disease process and the administration of care for the patient. · Works with the attending physicians, community agencies, Director of Patient Care, support services staff and all other hospice staff members as appropriate to maximize available resources for the patient and their families. · Assures continuity of care through participation in daily report, staff meeting and IDG meetings. · Documents and reports pertinent data related to patient/family nursing care according to agency policy. · Participates in IDG meetings for the development, review and revision of care plans, problem solving and professional support. If scheduled off during IDG, prepares appropriate documents and reviews with Director of Patient Care. Obtains physician orders before implementing recommendations made by Medical Director and/or other team members. · Participates in covering call in the absence of the On-Call nurse. · Assumes care responsibilities in absence of other RN case managers as assigned by Director of Patient Care. · Participates in conducting orientation and in-service training programs. · Participates in agency and departmental CQI, marketing, fund raising and public relations. · Organizes workday in a manner to meet patient needs while still considering efficient use of time and mileage. I.E. calling patients each morning to schedule visit, thus identifying supplies needed and special time constraints · Additional Key Responsibilities for RN Case Manager: · Meet visit expectations of approximately 20 visits each week. Visit expectations of part-time case manager adjusted as appropriate for FTE. · Complete supervisory visits on home health aide services per agency policy · Obtain follow-up orders on consulting services visits: i.e. nutrition, wound/ostomy, therapy. · Performs related responsibilities as required or assigned and within the scope of demonstrated competencies. · Maintain any HGC equipment supplied, such as laptop, phone, etc., and return items in working condition when employment ends.