Hostess - Borracha
14 days ago
Henderson
Job Description JOB REQUIREMENTS To include but not limited to • Greeting guests in a positive, friendly manner and making them feel welcome., • Anticipating the guests’ needs and responding appropriately with a sense of urgency., • Maintaining a level of professionalism, that will make guests want to return., • Bidding farewell to guests, using guest’s name when known, and encourage them to return., • Control the flow of guests coming into the restaurant, bar and lounge under pressure., • Overseeing daily restaurant reservations, pre-assigning seating where necessary., • Answering telephone and directing calls where necessary., • Communicating with staff regarding VIPs, special orders, cake orders, special requests, large parties, etc – responsible for conveying all such information to management., • Effectively communicating with management and service staff in order to fulfill and address any issues or needs requested by guests and or other employees., • Participate in weekly marketing requirements, • Adhere to weekly table and guest list requirements, • Assist in developing restaurant database through networking and completing data cards., • Encourage guests to make weekly table reservations, • Build and establish a personal clienteles., • Performing all opening and closing duties, based upon shift assignment., • Cleaning menu covers, replacing inserts and general tidiness of podium area where necessary., • Shutting down podium, forwarding phones to voice-loop and stacking menus at end of shift., • Following all procedures and policies set forth by the company, division, department and all health and safety regulations set by County health department., • 1 year experience as a hostess in a similar, high-volume restaurant environment or 6 months experience in a fine dining establishment required., • 1 Year experience in marketing nightclubs, restaurants and/or related experience in a Retail or marketing internship or related university marketing course preferred., • Experience with social media platforms such as Facebook, Twitter, etc. and active participant in social media, • Good communication skills; multilingual is a plus., • Must be able to speak and to read in English proficiently., • Ability to program and operate a multi-line telephone, • Basic computer skills and experience with POS systems and cash handling skills, • Ability to work as part of a team in a high stress & high-volume environment., • Ability to follow directions well, make quick decisions, and keep organized while under pressure., • Positive attitude, self motivated, energetic and is a willing learner., • Ability to perform a variety of duties with extreme care, concern and detail., • Professionally groomed in a manner consistent with department grooming standards., • Physically able to walk without assistance and stand on various surfaces for an extended period of time.