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Job DescriptionDescription: Join Elica’s mission and become a part of a team where every day is an opportunity to make a positive impact in your community! At Elica Health Centers, we share a common goal: provide the best possible patient care to our growing community! Our passion extends throughout Elica, from the exceptional healthcare services we provide to our underserved patients at our Community Health Clinics and state-of-the-art mobile medicine program, Health on Wheels, to our Resource Center where we empower patients and members of the community to connect with resources to help them build healthy and full lives. We are currently hiring for 3 Community Health Workers to join our growing team! WHAT YOU'LL DO: Under the direct supervision of the Enhanced Care Management Team’s Leadership, the Community Health Worker - ECM (CHW-ECM) will be responsible for supporting Members in improving their whole health, through outreach and engagement activities, which are partially field based. The CHW - ECM works closely and collaboratively with the Enhanced Care Management Care Manager team, to ensure high quality and seamless care for Members. BENEFITS: • Retirement Savings Made Easy: Enjoy a 403(b) retirement plan with up to 4% employer matching and 100% immediate vesting—start building your future from day one!, • Comprehensive Healthcare Options: Choose from two Anthem Blue Cross PPO plans for medical, plus dental and vision coverage for you and your family., • Employer-Funded HRA: Our Health Reimbursement Arrangement helps cover out-of-pocket medical costs, giving you peace of mind., • Flexible Spending Accounts: Take advantage of two FSA options: Health Care FSA and Dependent Care FSA, tailored to suit your needs., • Security for the Unexpected: We provide company-paid basic Life and AD&D Insurance, with options to enhance coverage., • Enhanced Protection: Explore additional benefits like Hospital Indemnity, Critical Illness, and Accident Insurance, plus ID Theft Protection and Pet Insurance., • Time to Recharge: Enjoy accrued paid time off, paid holidays, and Employee Assistance Plan (EAP) access, which includes counseling, financial, and legal services, along with a vast library of online resources. Learn more about Elica’s services and mission at our website or check us out on Facebook. Compensation - Dependent Upon Experience $21.00 - $24.70 an hour Requirements: Essential Job Functions • Provide support, empowerment, mentorship, education for patients with health challenges, including substance use and mental health issues., • Perform telephonic, mail and in-person outreach to lists of Medi-Cal beneficiaries identified due to high utilization of emergency medical care, homelessness status, SMI/SUD, and/or various chronic conditions., • Work collaboratively with identified agency partners to conduct outreach in the community, focusing on those who are most vulnerable., • Establish and maintain positive, productive working relationships with mental health programs, shelter programs, police (and other local officials), and providers of community services., • Assist in obtaining health coverage insurance and housing readiness documentation such as ID, social security card and income verification including coordination of transportation to appointments as necessary., • Work in various environments, including shelters, street outreach, home visits, homeless encampments and community clinics., • Maintains clients’ confidentiality and strict adherence to confidentiality requirements., • Work with internal and external navigators from other agencies to ensure coordinated outreach approaches., • Work with a team of Health Navigators to confirm health coverage and ensure comprehensive health services, nutrition programs and other community resources., • Maintain complete and timely client records, daily activity logs, mileage logs, and other reports as directed., • Attend team meetings, case conferences, training workshops and community meetings as needed., • High School Diploma or equivalent required, Associates degree or higher (preferred);, • Community Health Worker certificate or minimum 12 months of work experience in a similar role;, • Experience in outreach and inter-agency referral services preferred;, • Experience with Electronic Medical Records (EMR), EPIC preferred;, • Knowledge of Sacramento and Yolo County Community Resources strongly preferred;, • Knowledge of basic medical terminology;, • Strong understanding of HIPAA;, • Knowledge of Microsoft Office and Google Suite;, • Bilingual/Multilingual in English/Farsi/Spanish/Russian/Ukrainian Essential Skills/Abilities • Possess strong organizational skills;, • Reliable form of transportation with clean driving record;, • Must demonstrate a high level of verbal, writing and listening skills;, • Ability to coordinate between various data sources and data entry systems;, • Ability to work outside of the office up to 6 hours per day for 2 or more days a week, year round (not work from home);, • Ability to work appropriately and effectively within a variety of communities with varying populations, possessing strong interpersonal skills;, • Ability to distribute and maintain records and files;, • Ability to operate a computer, laptop, and/or cell phone. Physical Requirements and Work Environment The work environment is characteristic of the healthcare facility environment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit; use hands to handle or lift. The employee is also required to stand; walk; and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus. The employee must also possess hearing and speech to communicate in person and over the phone. The noise level in the work environment is usually quiet to moderately loud; incumbent must be able to focus in an environment with many distractions. The employee may be in contact with individuals and families in crisis who may be ill, using substances and/or not attentive to personal health and safety for themselves or their homes. The employee may experience a number of unpleasant sensory demands associated with the client’s use of alcohol and drugs, and the lack of personal care. The employee may also be exposed to bodily fluids (blood, urine) and hazardous chemicals. The employee must be ready to respond quickly and effectively to many types of situations, including crisis situations and potentially hostile situations. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Additional Requirements Must have a current and valid California driver’s license, own a dependable automobile, and the ability to provide proof of personal auto insurance on the vehicle driven during working hours.

Job Description Be part of our Farmers Prime and President's Council District in Northern California. We are the #1 District in the Western Territory and we provide Auto, Home, Business, and Life insurance to help protect our clients, and their assets. If you are motivated, ambitious and outgoing, then we want you! We have Full-time and Part-time opportunities available. NO EXPERIENCE REQUIRED!!! Benefits Annual Base Salary + Commission + Bonus Opportunities Career Growth Opportunities Hands on Training Health Insurance Flexible Schedule Responsibilities • Develop and maintain relationships with Farmers clients to understand their insurance needs., • Conduct thorough market analysis to identify potential clients and opportunities for sales., • Communicate effectively with clients to explain policy details, coverage options, and benefits., • Provide excellent customer service by addressing inquiries and resolving issues promptly., • Engage in outside sales activities, including networking and attending community events to promote services., • Maintain accurate records of client interactions and transactions in the sales administration system., • Collaborate with team members to achieve sales goals and enhance overall performance., • Strong sales skills with a proven track record in retail or outside sales environments., • Excellent customer service abilities, demonstrating empathy and responsiveness to client needs., • Proficient in analyzing market data to identify trends and opportunities for growth., • Exceptional communication skills, both verbal and written, with the ability to convey complex information clearly., • Multilingual or bilingual capabilities are a plus, enhancing communication with diverse clientele., • Ability to work independently as well as collaboratively within a team-oriented environment., • Strong organizational skills with attention to detail in managing client accounts and documentation.

Job DescriptionDescription: Join Elica’s mission and become a part of a team where every day is an opportunity to make a positive impact in your community! At Elica Health Centers, we share a common goal: provide the best possible patient care to our growing community! Our passion extends throughout Elica, from the exceptional healthcare services we provide to our underserved patients at our Community Health Clinics and state-of-the-art mobile medicine program, Health on Wheels, to our Resource Center where we empower patients and members of the community to connect with resources to help them build healthy and full lives. We are growing our Enhanced Care Management (ECM) program at Elica! ECM is a key part of CalAIM’s new statewide Medi-Cal benefit available to select “Populations of Focus" with complex needs and who are facing difficult life and health circumstances. This program is focused on breaking down the traditional walls of health care – extending beyond hospitals and health care settings into communities. ECM will address clinical and non-clinical needs of the highest-need enrollees through intensive coordination of health and health-related services and will meet beneficiaries wherever they are – on the street, in a shelter, in their doctor's office, or at home. WHAT YOU'LL DO: The Enhance Care Management (ECM) Care Manager will provide a wide range of case management services for the California Advancing and Innovating Medi-Cal (CalAIM) initiative. Duties include the development of collaborative care management plans with clients which support clients’ needs in the areas of physical health, mental health, substance use disorders, community-based long-term services support, oral health, palliative care, social supports, and social determinants of health. Core ECM activities include but are not limited to, outreach, comprehensive assessment and care management, care coordination, health promotion, comprehensive transitional care, identifying client support needs, and coordination of and referral to community and social services support. BENEFITS: • Retirement Savings Made Easy: Enjoy a 403(b) retirement plan with up to 4% employer matching and 100% immediate vesting—start building your future from day one!, • Comprehensive Healthcare Options: Choose from two Anthem Blue Cross PPO plans for medical, plus dental and vision coverage for you and your family., • Employer-Funded HRA: Our Health Reimbursement Arrangement helps cover out-of-pocket medical costs, giving you peace of mind., • Flexible Spending Accounts: Take advantage of two FSA options: Health Care FSA and Dependent Care FSA, tailored to suit your needs., • Security for the Unexpected: We provide company-paid basic Life and AD&D Insurance, with options to enhance coverage., • Enhanced Protection: Explore additional benefits like Hospital Indemnity, Critical Illness, and Accident Insurance, plus ID Theft Protection and Pet Insurance., • Time to Recharge: Enjoy accrued paid time off, paid holidays, and Employee Assistance Plan (EAP) access, which includes counseling, financial, and legal services, along with a vast library of online resources. Learn more about Elica’s services and mission at our website or check us out on Facebook. Requirements: The successful candidate will be willing and able to: • Client outreach and engagement, including direct communication with clients such as in person meetings, mail, email, texts and telephone; community and street-level outreach;, • Complete documentation required for data reporting and outcome tracking;, • Complete a Comprehensive Assessment by researching and analyzing patient records and interviewing patients and/or caregivers;, • Develop a Care Management Plan (CMP) that incorporates client's needs in the areas of physical health, mental health, SUD, community-based Long-Term Services Support, oral health, palliative care, social supports, and Social Determinants of Health;, • Care coordination and organizing client care activities per the CMP and case conferences for care coordination;, • Maintaining an active panel of 50 members;, • Sharing and maintaining information with client's multidisciplinary team and implementing activities per CMP, including Community Supports;, • Support client engagement in support including coordination or medication review and or reconciliation, scheduling appointments, appointment reminders, coordinating transportation, accompany client to critical appointments, identify and address other barriers to client’s engagement in services;, • Ensuring regular contact with the member and their family member(s), guardian, caregiver, and/or authorized support person(s) as part of care coordination;, • Engage and help client participate in and manage their care;, • Coaching members to make lifestyle choices based on healthy behavior - goal is for members to successfully monitor and manage their health;, • Supporting members in strengthening their skills to identify and access resources to assist them in managing and prevention of chronic condition;, • Linkage to resources based on member's needs such as smoking cessation, self-help recovery, etc.;, • Provide transitional care for clients during discharge from hospital or institutional setting including developing a transition care plan (Targeted Care Plan Update), and coordination of care to provide adherence support and referrals to appropriate resources and community supports, as needed;, • Identify supports needed for client;, • Collaboration with Community Supports provider and other community-based organizations to coordinate services;, • Provide appropriate education of the client and/or their family support/authorized support about care instructions for the person served;, • Assist members in accessing additional benefits and related documentation such as, Social Security Insurance (SSI), CalFresh, cash aid, and obtaining required documentation to apply (ID, birth certificate, immigration status, financial records, marriage/divorce records, proof of medical conditions, etc.);, • Develop, establish, and maintain professional and collaborative working relationships with internal and external care team;, • Network with community and stakeholders to remain current on issues and activities as they impact coordination of care for clients;, • Coordination of care with health plans;, • Attend required training to maintain provider certification and current industry knowledge;, • Perform administrative tasks including timely record keeping and data entry;, • Maintain up to date, adequate records and other documentation necessary for the collection of data and statistics pertaining to program outcomes, demographics, and information as required by funders;, • Collaborate as an active member of a team;, • Actively model and communicate the mission and vision and support a corporate culture of empowerment, team building, and open communication;, • Maintain compliance with all applicable county, state and federal laws and regulations, funder and program requirements;, • Bachelor’s Degree in the social service field with two (2) years of experience in care coordination/case management preferred OR minimum 4 years of case management and care planning experience in lieu of Bachelor’s Degree., • Bilingual/Multilingual in English and Spanish, Farsi, Dari, Russian, Arabic, Hmong, Vietnamese, Korean, Chinese, and/or American Sign Language highly preferred., • 2 years of experience with SOAP/encounter note writing is required, • 1 year of experience with Enhanced Care Management is required, • 1 year of experience with Assessment and Care Planning (SMART format preferred) is required, • 1 year of experience managing 50 or more cases is required, • Experience working with the Homeless, Chronically ill, Substance Use Disorders, Serious Mental Illness, and/or Children & Youth is preferred., • Experience in outreach and inter-agency referral services preferred, • Experience with Electronic Medical Records (EMR), EPIC preferred, • Knowledge of Sacramento and Yolo County Community Resources strongly preferred, • Knowledge of basic medical terminology, • Strong understanding of HIPAA, • Knowledge of Microsoft Office and Google Suite, • Possess strong organizational skills, • Reliable form of transportation with clean driving record, • Valid CA Driver’s License required, • Must demonstrate a high level of verbal, writing and listening skills., • Ability to meet patients where they are up to 6 hours per day, year round, • Ability to work appropriately and effectively within a variety of communities with varying populations, possessing strong interpersonal skills The work environment is office, clinic and field based administering program education and Care Coordination to Adults, Children and Youth experiencing homelessness, high utilizers, those with Serious Mental Illness and/or Substance Use Disorders and recent immigrants. Work environment includes office, clinic, hospitals/facilities, client homes, streets and homeless encampments, and homeless shelters. Employees are to adhere to field visit policies, including, but not limited to being accompanied by a colleague while working with clients in a not public setting. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to walk; use hands to finger, handle, or feel. The employee is also required to stand; walk; and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus. The employee must also possess hearing and speech to communicate in person and over the phone. The noise level in the work environment can range from quiet to moderately loud; the incumbent must be able to focus in an environment with many distractions. The employee may be in contact with individuals and families in crisis who may be ill, using substances and/or not attentive to personal health. The employee may experience a number of unpleasant sensory demands associated with the client’s use of alcohol and drugs, and the lack of personal care. The employee may also be exposed to bio-hazardous materials (bodily fluids including blood and urine) and hazardous chemicals. The employee must be ready to respond quickly and effectively to many types of situations, including crisis situations and potentially hostile situations. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. *Elica Health Centers is a healthcare facility that adheres to the mandates issued by the California Department of Public Health including the recent orders regarding the COVID-19 vaccine. Medical and religious exemptions will be considered. Compensation - Dependent Upon Experience $27.00 - $30.00 an hour

Job Description Join the #1 District in the Western Territory Were seeking motivated and experienced insurance professionals to take on a leadership role within our award-winning Prime and Presidents Council District of Farmers Insurance in Northern California. This position offers a structured path to building and leading your own team, supported by the resources, training, and reputation of one of the nations most recognized insurance brands. Benefits Annual Base Salary + Commission + Bonus Opportunities Health Insurance Career Growth Opportunities Flexible Schedule Long-Term Career Growth Work-Life Balance Mentorship with Established Agent Responsibilities • Develop and grow a successful book of business through referrals and community engagement, • Provide clients with customized Auto, Home, Life, and Business insurance solutions, • Lead, mentor, and support a small team of producers or staff, • Maintain compliance with all company and state insurance regulations, • Oversee client satisfaction and retention efforts, • Active Property & Casualty and Life & Health licenses, • Strong entrepreneurial mindset and financial readiness (approximately $100k in available capital), • Prior experience in insurance, business development, or team leadership, • Strong communication, organizational, and relationship-building skills, • Financial stability and commitment to long-term career growth, • Bilingual or multilingual ability is a plus

Home Instead is a home care company that values passion and rewards caregivers with competitive benefits. Home Instead provides a variety of non-medical services that allow seniors to remain in their home and meet the challenges of aging with dignity, care and compassion. We call our caregivers Care Professionals (Care Pros) because they are true experts at helping older adults live better lives. They play a key role in our mission by building real, caring relationships and providing kind care that helps our clients stay healthy, safe, and happy at home. We really appreciate the hard work our Care Professionals do, and we show it every day. At Home Instead, you'll have all the tools and support you need to do well in your job. Working with us is not only rewarding, but we also offer good pay, benefits for those that qualify, and a schedule that works for you. • $17.50-$18.75/hr - weekly pay & direct deposit, • $700 caregiver referral program, • Opportunity to earn an additional $2/hour, based on eligibility*, • Sick leave accrual opportunities and paid training, • Paid holidays at 1.5x your rate, • Medical/Dental/Vision benefits, based on eligibility*, • 401k matching, based on eligibility*, • Mileage reimbursement (in-visit travel and between same-day visits), • Opportunity for continuous learning, • Foster relationships with clients through companionship and compassionate caregiving., • Assist with meal preparation and perform light housekeeping duties., • Provide personal care services, including assistance with grooming, bathing, restroom use, and managing incontinence., • Fast job placement for qualified candidates., • Dedicated support from our passionate team, available 24/7., • Leverage our industry-leading mobile app for real-time updates on client needs, schedule management, and earnings tracking., • Minimum of 6 months of paid professional caregiving experience (non-family) OR be a CNA, HHA, LVN/LPN, or RN, • Willing and able to work at least two weekly shifts with the same client(s) to provide consistent care and build strong relationships, • Have basic English speaking, reading, and writing abilities (Bilingual or multilingual individuals are encouraged to apply), • Complete any necessary compliance, license, or registration requirements, • Full-time, part-time, • Monday to Friday *based on eligibility

Home Instead is a home care company that values passion and rewards caregivers with competitive benefits. Home Instead provides a variety of non-medical services that allow seniors to remain in their home and meet the challenges of aging with dignity, care and compassion. We call our caregivers Care Professionals (Care Pros) because they are true experts at helping older adults live better lives. They play a key role in our mission by building real, caring relationships and providing kind care that helps our clients stay healthy, safe, and happy at home. We really appreciate the hard work our Care Professionals do, and we show it every day. At Home Instead, you'll have all the tools and support you need to do well in your job. Working with us is not only rewarding, but we also offer good pay, benefits for those that qualify, and a schedule that works for you. • $17.50-$18.75/hr - weekly pay & direct deposit, • $700 caregiver referral program, • Opportunity to earn an additional $2/hour, based on eligibility*, • Sick leave accrual opportunities and paid training, • Paid holidays at 1.5x your rate, • Medical/Dental/Vision benefits, based on eligibility*, • 401k matching, based on eligibility*, • Mileage reimbursement (in-visit travel and between same-day visits), • Opportunity for continuous learning, • Foster relationships with clients through companionship and compassionate caregiving., • Assist with meal preparation and perform light housekeeping duties., • Provide personal care services, including assistance with grooming, bathing, restroom use, and managing incontinence., • Fast job placement for qualified candidates., • Dedicated support from our passionate team, available 24/7., • Leverage our industry-leading mobile app for real-time updates on client needs, schedule management, and earnings tracking., • Minimum of 6 months of paid professional caregiving experience (non-family) OR be a CNA, HHA, LVN/LPN, or RN, • Willing and able to work at least two weekly shifts with the same client(s) to provide consistent care and build strong relationships, • Have basic English speaking, reading, and writing abilities (Bilingual or multilingual individuals are encouraged to apply), • Complete any necessary compliance, license, or registration requirements, • Full-time, part-time, • Monday to Friday *based on eligibility

Home Instead is a home care company that values passion and rewards caregivers with competitive benefits. Home Instead provides a variety of non-medical services that allow seniors to remain in their home and meet the challenges of aging with dignity, care and compassion. We call our caregivers Care Professionals (Care Pros) because they are true experts at helping older adults live better lives. They play a key role in our mission by building real, caring relationships and providing kind care that helps our clients stay healthy, safe, and happy at home. We really appreciate the hard work our Care Professionals do, and we show it every day. At Home Instead, you'll have all the tools and support you need to do well in your job. Working with us is not only rewarding, but we also offer good pay, benefits for those that qualify, and a schedule that works for you. • $17.50-$18.75/hr - weekly pay & direct deposit, • $700 caregiver referral program, • Opportunity to earn an additional $2/hour, based on eligibility*, • Sick leave accrual opportunities and paid training, • Paid holidays at 1.5x your rate, • Medical/Dental/Vision benefits, based on eligibility*, • 401k matching, based on eligibility*, • Mileage reimbursement (in-visit travel and between same-day visits), • Opportunity for continuous learning, • Foster relationships with clients through companionship and compassionate caregiving., • Assist with meal preparation and perform light housekeeping duties., • Provide personal care services, including assistance with grooming, bathing, restroom use, and managing incontinence., • Fast job placement for qualified candidates., • Dedicated support from our passionate team, available 24/7., • Leverage our industry-leading mobile app for real-time updates on client needs, schedule management, and earnings tracking., • Minimum of 6 months of paid professional caregiving experience (non-family) OR be a CNA, HHA, LVN/LPN, or RN, • Willing and able to work at least two weekly shifts with the same client(s) to provide consistent care and build strong relationships, • Have basic English speaking, reading, and writing abilities (Bilingual or multilingual individuals are encouraged to apply), • Complete any necessary compliance, license, or registration requirements, • Full-time, part-time, • Monday to Friday *based on eligibility

Job Description Job Title: Care Manager FLSA Status: Non-Exempt Supervises: None Reports To: ECM Supervisor Summary: The Enhance Care Management (ECM) Care Manager will provide a wide range of case management services for the California Advancing and Innovating Medi-Cal (CalAIM) initiative. Duties include the development of collaborative care management plans with clients which support clients’ needs in the areas of physical health, mental health, substance use disorders, community-based long-term services support, oral health, palliative care, social supports, and social determinants of health. Core ECM activities include but are not limited to, outreach, comprehensive assessment and care management, care coordination, health promotion, comprehensive transitional care, identifying client support needs, and coordination of and referral to community and social services support. Essential Job Functions: • Client outreach and engagement, including direct communication with clients such as in-person meetings, mail, email, texts and telephone; community and street-level outreach;, • Complete documentation required for data reporting and outcome tracking;, • Complete a Comprehensive Assessment by researching and analyzing patient records and interviewing patients and/or caregivers;, • Develop a Care Management Plan (CMP) that incorporates client's needs in the areas of physical health, mental health, SUD, community-based Long-Term Services Support, oral health, palliative care, social supports, and Social Determinants of Health;, • Care coordination and organizing client care activities per the CMP and case conferences for care coordination;, • Maintaining an active panel of 50 members;, • Sharing and maintaining information with client's multidisciplinary team and implementing activities per CMP, including Community Supports;, • Support client engagement in support including coordination or medication review and or reconciliation, scheduling appointments, appointment reminders, coordinating transportation, accompany client to critical appointments, identify and address other barriers to client’s engagement in services;, • Ensuring regular contact with the member and their family member(s), guardian, caregiver, and/or authorized support person(s) as part of care coordination;, • Engage and help client participate in and manage their care;, • Coaching members to make lifestyle choices based on healthy behavior - goal is for members to successfully monitor and manage their health;, • Supporting members in strengthening their skills to identify and access resources to assist them in managing and prevention of chronic condition;, • Linkage to resources based on member's needs such as smoking cessation, self-help recovery, etc.;, • Provide transitional care for clients during discharge from hospital or institutional setting including developing a transition care plan (Targeted Care Plan Update), and coordination of care to provide adherence support and referrals to appropriate resources and community supports, as needed;, • Identify supports needed for client;, • Collaboration with Community Supports provider and other community-based organizations to coordinate services;, • Provide appropriate education of the client and/or their family support/authorized support about care instructions for the person served;, • Assist members in accessing additional benefits and related documentation such as, Social Security Insurance (SSI), CalFresh, cash aid, and obtaining required documentation to apply (ID, birth certificate, immigration status, financial records, marriage/divorce records, proof of medical conditions, etc.;, • Develop, establish, and maintain professional and collaborative working relationships with internal and external care team;, • Network with community and stakeholders to remain current on issues and activities as they impact coordination of care for clients;, • Coordination of care with health plans;, • Attend required training to maintain provider certification and current industry knowledge;, • Performs administrative tasks including timely record keeping and data entry;, • Maintains up to date, adequate records and other documentation necessary for the collection of data and statistics pertaining to program outcomes, demographics, and information as required by funders;, • Collaborate as an active member of a team;, • Actively model and communicate the mission and vision and supports a corporate culture of empowerment, team building, and open communication;, • Maintains compliance with all applicable county, state and federal laws and regulations, funder and program requirements; Education and Experience • Bachelor’s Degree in the social service field with one (1) year of experience in care coordination/case management preferred OR minimum 4 years of case management and care planning experience in lieu of Bachelor’s Degree., • Bilingual/Multilingual in English and Spanish, Farsi, Dari, Russian, Arabic, Hmong, Vietnamese, Korean, Chinese, and/or American Sign Language highly preferred, • Experience in outreach and inter-agency referral services preferred, • Experience with Electronic Medical Records (EMR), EPIC preferred, • Knowledge of Sacramento and Yolo County Community Resources strongly preferred, • 1 year of experience with Assessment and Care Planning (SMART format) is strongly preferred, • 2 years of experience with SOAP/encounter note writing is strongly preferred, • 1 year of experience managing 50 or more cases is preferred, • Experience working with the Homeless, Chronically ill, Substance Use Disorders, Serious Mental Illness, and/or Children & Youth is preferred., • Experience with Enhanced Care Management is preferred, • Knowledge of basic medical terminology, • Strong understanding of HIPAA, • Knowledge of Microsoft Office and Google Suite The work environment is office, clinic, and field-based, administering program education and Care Coordination to Adults, Children, and Youth experiencing homelessness, high utilizers, those with Serious Mental Illness and/or Substance Use Disorders, and recent immigrants. Work environment includes office, clinic, hospitals/facilities, client homes, streets and homeless encampments, and homeless shelters. Employees are to adhere to field visit policies, including, but not limited to being accompanied by a colleague while working with clients in a not public setting. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to walk; use hands to finger, handle, or feel. The employee is also required to stand; walk; and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus. The employee must also possess hearing and speech to communicate in person and over the phone. The noise level in the work environment can range from quiet to moderately loud; the incumbent must be able to focus in an environment with many distractions. The employee may be in contact with individuals and families in crisis who may be ill, using substances and/or not attentive to personal health. The employee may experience a number of unpleasant sensory demands associated with the client’s use of alcohol and drugs, and the lack of personal care. The employee may also be exposed to bio-hazardous materials (bodily fluids including blood and urine) and hazardous chemicals. The employee must be ready to respond quickly and effectively to many types of situations, including crisis situations and potentially hostile situations. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. *Elica Health Centers is a healthcare facility that adheres to the mandates issued by the California Department of Public Health including the recent orders regarding the COVID-19 vaccine. Medical and religious exemptions will be considered.

Job DescriptionDescription: Join Elica’s mission and become a part of a team where every day is an opportunity to make a positive impact in your community! At Elica Health Centers, we share a common goal: provide the best possible patient care to our growing community! Our passion extends throughout Elica, from the exceptional healthcare services we provide to our underserved patients at our Community Health Clinics and state-of-the-art mobile medicine program, Health on Wheels, to our Resource Center where we empower patients and members of the community to connect with resources to help them build healthy and full lives. We are growing our Enhanced Care Management (ECM) program at Elica! ECM is a key part of CalAIM’s new statewide Medi-Cal benefit available to select “Populations of Focus" with complex needs and who are facing difficult life and health circumstances. This program is focused on breaking down the traditional walls of health care – extending beyond hospitals and health care settings into communities. ECM will address clinical and non-clinical needs of the highest-need enrollees through intensive coordination of health and health-related services and will meet beneficiaries wherever they are – on the street, in a shelter, in their doctor's office, or at home. WHAT YOU'LL DO: The Enhance Care Management (ECM) Care Manager Trainee will provide a wide range of case management services for the California Advancing and Innovating Medi-Cal (CalAIM) initiative. Duties include the development of collaborative care management plans with clients which support clients’ needs in the areas of physical health, mental health, substance use disorders, community-based long-term services support, oral health, palliative care, social supports, and social determinants of health. Core ECM activities include but are not limited to, outreach, comprehensive assessment and care management, care coordination, health promotion, comprehensive transitional care, identifying client support needs, and coordination of and referral to community and social services support. BENEFITS: • Retirement Savings Made Easy: Enjoy a 403(b) retirement plan with up to 4% employer matching and 100% immediate vesting—start building your future from day one!, • Comprehensive Healthcare Options: Choose from two Anthem Blue Cross PPO plans for medical, plus dental and vision coverage for you and your family., • Employer-Funded HRA: Our Health Reimbursement Arrangement helps cover out-of-pocket medical costs, giving you peace of mind., • Flexible Spending Accounts: Take advantage of two FSA options: Health Care FSA and Dependent Care FSA, tailored to suit your needs., • Security for the Unexpected: We provide company-paid basic Life and AD&D Insurance, with options to enhance coverage., • Enhanced Protection: Explore additional benefits like Hospital Indemnity, Critical Illness, and Accident Insurance, plus ID Theft Protection and Pet Insurance., • Time to Recharge: Enjoy accrued paid time off, paid holidays, and Employee Assistance Plan (EAP) access, which includes counseling, financial, and legal services, along with a vast library of online resources. Learn more about Elica’s services and mission at our website or check us out on Facebook. Requirements: The successful candidate will be willing and able to: • Client outreach and engagement, including direct communication with clients such as in person meetings, mail, email, texts and telephone; community and street-level outreach;, • Complete documentation required for data reporting and outcome tracking;, • Complete a Comprehensive Assessment by researching and analyzing patient records and interviewing patients and/or caregivers;, • Develop a Care Management Plan (CMP) that incorporates client's needs in the areas of physical health, mental health, SUD, community-based Long-Term Services Support, oral health, palliative care, social supports, and Social Determinants of Health;, • Care coordination and organizing client care activities per the CMP and case conferences for care coordination;, • Maintaining an active panel of 50 members. Trainees will have 3 months to build up a minimal panel of 30 and 6 months to work up to a 50 member panel;, • Sharing and maintaining information with client's multidisciplinary team and implementing activities per CMP, including Community Supports;, • Support client engagement in support including coordination or medication review and or reconciliation, scheduling appointments, appointment reminders, coordinating transportation, accompany client to critical appointments, identify and address other barriers to client’s engagement in services;, • Ensuring regular contact with the member and their family member(s), guardian, caregiver, and/or authorized support person(s) as part of care coordination;, • Engage and help client participate in and manage their care;, • Coaching members to make lifestyle choices based on healthy behavior - goal is for members to successfully monitor and manage their health;, • Supporting members in strengthening their skills to identify and access resources to assist them in managing and prevention of chronic condition;, • Linkage to resources based on member's needs such as smoking cessation, self-help recovery, etc.;, • Provide transitional care for clients during discharge from hospital or institutional setting including developing a transition care plan (Targeted Care Plan Update), and coordination of care to provide adherence support and referrals to appropriate resources and community supports, as needed;, • Identify supports needed for client;, • Collaboration with Community Supports provider and other community-based organizations to coordinate services;, • Provide appropriate education of the client and/or their family support/authorized support about care instructions for the person served;, • Assist members in accessing additional benefits and related documentation such as, Social Security Insurance (SSI), CalFresh, cash aid, and obtaining required documentation to apply (ID, birth certificate, immigration status, financial records, marriage/divorce records, proof of medical conditions, etc.;, • Develop, establish, and maintain professional and collaborative working relationships with internal and external care team;, • Network with community and stakeholders to remain current on issues and activities as they impact coordination of care for clients;, • Coordination of care with health plans;, • Attend required training to maintain provider certification and current industry knowledge;, • Performs administrative tasks including timely record keeping and data entry;, • Maintains up to date, adequate records and other documentation necessary for the collection of data and statistics pertaining to program outcomes, demographics, and information as required by funders;, • Collaborate as an active member of a team;, • Actively model and communicate the mission and vision and supports a corporate culture of empowerment, team building, and open communication;, • Maintains compliance with all applicable county, state and federal laws and regulations, funder and program requirements;, • Associate’s Degree in the social service field with one (1) year of experience in care coordination/case management/Community Health work preferred OR minimum 2 years of case management/community health work and care planning experience in lieu of Associate’s Degree., • Bilingual/Multilingual in English and Spanish, Farsi, Dari, Russian, Arabic, Hmong, Vietnamese, Korean, Chinese, and/or American Sign Language highly preferred., • 1 years of experience with SOAP/encounter note writing is preferred, • 1 year of experience with Assessment and Care Planning (SMART format preferred) is preferred, • 1 year of experience managing 50 or more cases is preferred, • Experience working with the Homeless, Chronically ill, Substance Use Disorders, Serious Mental Illness, and/or Children & Youth is preferred., • Experience with Enhanced Care Management is preferred, • Experience in outreach and inter-agency referral services preferred, • Experience with Electronic Medical Records (EMR), EPIC preferred, • Knowledge of Sacramento and Yolo County Community Resources strongly preferred, • Knowledge of basic medical terminology, • Strong understanding of HIPAA, • Knowledge of Microsoft Office and Google Suite, • Possess strong organizational skills, • Reliable form of transportation with clean driving record, • Valid CA Driver’s License required, • Must demonstrate a high level of verbal, writing and listening skills., • Ability to meet patients where they are up to 6 hours per day, year round, • Ability to work appropriately and effectively within a variety of communities with varying populations, possessing strong interpersonal skills The work environment is office, clinic and field based administering program education and Care Coordination to Adults, Children and Youth experiencing homelessness, high utilizers, those with Serious Mental Illness and/or Substance Use Disorders and recent immigrants. Work environment includes office, clinic, hospitals/facilities, client homes, streets and homeless encampments, and homeless shelters. Employees are to adhere to field visit policies, including, but not limited to being accompanied by a colleague while working with clients in a not public setting.The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to walk; use hands to finger, handle, or feel. The employee is also required to stand; walk; and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus. The employee must also possess hearing and speech to communicate in person and over the phone. The noise level in the work environment can range from quiet to moderately loud; the incumbent must be able to focus in an environment with many distractions. The employee may be in contact with individuals and families in crisis who may be ill, using substances and/or not attentive to personal health. The employee may experience a number of unpleasant sensory demands associated with the client’s use of alcohol and drugs, and the lack of personal care. The employee may also be exposed to bio-hazardous materials (bodily fluids including blood and urine) and hazardous chemicals. The employee must be ready to respond quickly and effectively to many types of situations, including crisis situations and potentially hostile situations. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. *Elica Health Centers is a healthcare facility that adheres to the mandates issued by the California Department of Public Health including the recent orders regarding the COVID-19 vaccine. Medical and religious exemptions will be considered. Compensation - Dependent Upon Experience $25.00 - $26.00 an hour