Restaurant Service Manager | Davenport, IA
16 days ago
Davenport
Job Description Service Manager Davenport, Iowa Pay 65k to 75k Department: Operations Job Status: Full Time FLSA Status: Exempt Reports To: Managing Partner Positions Supervised: Front of House (FOH) staff POSITION SUMMARY Accountable for all FOH operations and is responsible for purchasing, receiving, and presentation of all food products in a timely manner and according to established recipes and procedures. Accountable for management of all FOH employees on a day to day basis. ESSENTIAL FUNCTIONS Essential Functions Statement(s) • Supervises and oversees the production and preparation of food in a manner consistent with established recipes and procedures., • In conjunction with all management, enforces compliance with all employment policies in area of responsibility., • Directs productivity to monitor and maintain efficient and effective food item ticket times., • Inspires staff to deliver service at the pace and effectiveness to meet or exceed operational standards for legendary food, • Continuously coaches staff to improve food production to legendary food standard quality, • Conducts formal line taste and temp checks as part of overall responsibility for inventory and safety in the FOH., • Assists with the development of all (FOH and BOH) key hourly employees, assistant managers, and hourly employees., • Ensures proper handling, maintenance, and storage of all items., • Manages food and kitchen labor costs., • Predicts and analyzes inventory data to maintain proper inventories., • Tracks waste to ensure profitable and efficient use of all inventory., • Directs work for BOH employees, including setting hours and weekly schedules and assigning tasks before, during and after open hours of the restaurant, • Trains staff on equipment maintenance and cleaning procedures., • Certifies security measures are enforced throughout the shift., • Creates a safe, fun, and clean work environment for the staff in a manner consistent with our core values and operational goals., • Understands, manages, and practices safe food handling procedures., • With the assistance of the AKM (if applicable), responsible for ensuring that cleanliness of restaurant and safety of guests are maintained at all times., • Develops all BOH employees, keys, and managers., • Responsible for performance management of FOH staff, which includes, but is not limited to, conducting performance evaluations, coaching and discipline., • Reviews applications and decides which FOH applicants to be interviewed; interviews those selections and provides recommendation on hiring and/or makes hiring decisions. POSITION QUALIFICATIONS Education: High School Graduate or General Education Degree (GED) Experience: 2 or more years as a GM or KM in a full-service restaurant concept Computer Skills: Word, Excel Other Skills: • Good organizational skills, • An effective communicator, • The ability to problem solve and handle high stress situations, • Detail oriented WORK ENVIRONMENT A restaurant environment This job description includes essential functions and basic duties and is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document is not a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate. Company DescriptionSince 2000, Gecko Hospitality and its dedicated Franchise Partners and Recruiters throughout the United States have been pioneers in the hospitality recruiting industry. The value that Gecko Hospitality provides to its clientele is evident in the advanced networking and technology skills our professional recruiters possess in identifying qualified restaurant professionals. Our national network consists of 37 regional offices that are driven to meet the needs of the hospitality industry. In addition, Gecko Hospitality offers the largest selection of hospitality jobs, restaurant jobs, hotel jobs, resort jobs and club management jobs online. Our specialized, hospitality-focused team covers all 50 states and Canada with over 80 Franchise Partners and recruiters. Gecko Hospitality was founded on providing the finest restaurant jobs nationwide to the highest performing candidates. More importantly, our Franchise Partners and recruiters began their careers in hospitality and there is no finer training ground for recruiting than real life experience. At Gecko Hospitality, we are passionate about making sure that every member of our recruiting team is familiar with our philosophies. In the same way that we learn about people when developing relationships and friendships, we want our people to have a sense of Gecko Hospitality's values and insight into our company's "personality." With this insight comes a greater understanding of how values "fit" with Gecko Hospitality's values, why we do things the way we do as well as providing a basis for making decisions that are appropriate to those values. We all play a part in keeping these traditions and philosophies alive. We want every member of our recruiting team to understand that we are only as good as how well we follow these philosophies on an every day basis. Gecko Hospitality is all about achieving results by being motivated. This motivation to achieve results comes from within. No one can motivate us, nor can we motivate anyone else. As leaders, all that we can do is provide an environment where people motivate themselves to achieve mutually beneficial goals. Along with this philosophy, each team member possesses the following traits for which we are proud: honesty, integrity, desire, determination, listening skills, rapid learning, responding in a timely manner, effective communication skills, thoroughness, empathy, compassion, and most of all we want every team member to have a strong work ethic that motivates them to produce superior results both for our candidates and for our Clients. At Gecko Hospitality, you certainly have... more choicesSince 2000, Gecko Hospitality and its dedicated Franchise Partners and Recruiters throughout the United States have been pioneers in the hospitality recruiting industry. The value that Gecko Hospitality provides to its clientele is evident in the advanced networking and technology skills our professional recruiters possess in identifying qualified restaurant professionals.\r\n\r\nOur national network consists of 37 regional offices that are driven to meet the needs of the hospitality industry. In addition, Gecko Hospitality offers the largest selection of hospitality jobs, restaurant jobs, hotel jobs, resort jobs and club management jobs online. Our specialized, hospitality-focused team covers all 50 states and Canada with over 80 Franchise Partners and recruiters. Gecko Hospitality was founded on providing the finest restaurant jobs nationwide to the highest performing candidates. More importantly, our Franchise Partners and recruiters began their careers in hospitality and there is no finer training ground for recruiting than real life experience.\r\n\r\nAt Gecko Hospitality, we are passionate about making sure that every member of our recruiting team is familiar with our philosophies. In the same way that we learn about people when developing relationships and friendships, we want our people to have a sense of Gecko Hospitality's values and insight into our company's "personality." With this insight comes a greater understanding of how values "fit" with Gecko Hospitality's values, why we do things the way we do as well as providing a basis for making decisions that are appropriate to those values. We all play a part in keeping these traditions and philosophies alive.\r\n\r\nWe want every member of our recruiting team to understand that we are only as good as how well we follow these philosophies on an every day basis. Gecko Hospitality is all about achieving results by being motivated. This motivation to achieve results comes from within. No one can motivate us, nor can we motivate anyone else. As leaders, all that we can do is provide an environment where people motivate themselves to achieve mutually beneficial goals. Along with this philosophy, each team member possesses the following traits for which we are proud: honesty, integrity, desire, determination, listening skills, rapid learning, responding in a timely manner, effective communication skills, thoroughness, empathy, compassion, and most of all we want every team member to have a strong work ethic that motivates them to produce superior results both for our candidates and for our Clients.\r\n\r\nAt Gecko Hospitality, you certainly have... more choices