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Job Description Team Leader – San Antonio, TX Join the Future of Laundry with SpinXpress Are you ready to grow with a company that’s reshaping the laundry experience? SpinXpress is on a mission to modernize and streamline how people do laundry—and we’re looking for a passionate Team Leader to help drive that vision forward in San Antonio. Our goal is simple: deliver fast, reliable, and customer-first laundry services in clean, safe, and welcoming spaces. Backed by a vibrant and committed team, we’re creating a fresh approach to laundry—and enjoying every step of the journey. Your Role: As a Team Leader, you’ll take charge of daily store operations, lead your team by example, and ensure every customer walks away with a great experience. From coaching staff to problem-solving on the floor, you’ll be an essential part of our day-to-day success and future growth. What We’re Looking For: • Positive, friendly, and team-oriented attitude, • Leadership experience in retail, hospitality, or other customer-facing roles, • Strong communication and organizational skills, • A desire to grow with a fast-paced, forward-thinking company What You’ll Get: • Competitive Pay: Base salary plus performance-based bonus opportunities, • Flexible Scheduling: Reliability with room for work-life balance, • Supportive Culture: Team-focused environment where your contributions are valued, • Growth Potential: Play a key role in an expanding startup with room to advance At SpinXpress, we believe great customer experiences start with great teams. If you’re looking for a leadership role where you can grow, make an impact, and be part of something exciting, we’d love to connect. Ready to lead the change? Apply now and help us redefine what laundry can be. Compensation: $16 hourly Responsibilities: • Develop and motivate the team to execute the SpinXpress Way by delivering exceptional customer experiences., • Create a workplace culture that is consistent with SpinXpress's goals and identify the mission, vision, and values of SpinXpress., • Recruit, interview, select, hire, and employ an appropriate number of people for your team., • Coach, mentor, and develop the team, including overseeing new employee onboarding., • Schedule staff effectively to meet and exceed the day-to-day operations and maintain optimal customer service levels., • Handle cash management and transactions accurately., • Provide oversight and direction to all team members in accordance with SpinXpress Policies and Task Lists., • Participation in and execution of promotional programs., • Provide a consistent quality product to the customer while keeping costs low., • Addresses customer concerns, issues, and claims in a timely and satisfactory manner., • Maintains a good visual presentation of retail products at all times; keeps sufficient assortment and inventory levels., • Train employees in processing sales and upselling to customers., • Maintains a safe environment inside and outside of the store by following proper security procedures and prioritizing employee and customer safety., • Empower employees to take responsibility and expect accountability with consistent feedback., • Develop strategies that team members can use to better reach a project’s goal., • Assign tasks to team members and validate completion., • Determine the completion timeline and monitor progress to keep the project on track and on schedule., • Communicate clear instructions to team members.Qualifications:, • Minimum of 2 years of leadership experience., • On-the-job training., • Excellent communication skills., • Confidence and skillful negotiating skills., • Strong organizational skills to give the team direction., • Knowledge and experience with inventory management., • A constant drive to improve the experience of our users and our internal processes: "How can I make things better?", • Your schedule is flexible and you will be willing to work holidays, weekends, evenings, and on-call when necessary., • History of achieving and consistently exceeding professional goals., • Enjoy being in a dynamic job where no task is above or below you.About Company Here at SpinXpress, our Mission is to deliver a fun environment and experience while at work. Keeping our focus on providing an Excellent Customer Service Experience within our facilities and in our communities –Clean, Bright, and Safe – That’s The SpinXpress Way!