Warehouse Fulfillment Manager
hace 16 días
Fort Lauderdale
Job DescriptionBenefits: • 401(k), • 401(k) matching, • Dental insurance, • Health insurance, • Training & development No Live Bait Needed (NLBN) is a rapidly growing, innovative company in the fishing and outdoor lifestyle space, known for high-performance soft plastic lures and a strong community of passionate anglers. We are committed to quality, authenticity, and customer satisfaction. THE OPPORTUNITY: We are looking for a Warehouse Site Manager to join our team and be part of something great. We have an outstanding career opportunity for a driven, successful leader with at least 3 years of increasing management responsibility in the distribution field. Successful candidates will have knowledge of Shopify with a strong understanding of both warehouse operations and how they integrate with e-commerce platforms. Key Responsibilities and Skills: • Warehouse Operations Oversight:, • Directing and overseeing warehouse processes, including receiving, storing, picking, packing, and shipping goods., • Ensuring the efficient and accurate movement of goods within the warehouse., • Optimizing warehouse space utilization and planning for future capacity needs., • Implementing and maintaining health, safety, hygiene, and security standards., • Overseeing the maintenance and operation of warehouse equipment, including automated systems., • Managing returns and recycling processes if applicable., • Shopify Integration:, • Understanding how Shopify integrates with Warehouse Management Systems (WMS) to sync inventory and order data., • Ensuring real-time inventory visibility and accurate stock levels across multiple sales channels (online store, POS, etc.)., • Streamlining order fulfillment processes, including automated picking, packing, and shipping., • Utilizing Shopify's features for order management and fulfillment automation., • Potentially managing multiple warehouses and coordinating inventory across locations using integrated systems., • Inventory Management:, • Ensuring accurate inventory tracking and control, preventing overstocking and stockouts., • Utilizing barcode scanning and RFID technology for accurate inventory counts., • Managing inventory allocation and optimization based on sales data and demand forecasting., • People Management:, • Supervising and managing warehouse staff, including scheduling and performance monitoring., • Providing training and ensuring staff are qualified to operate equipment and follow safety protocols., • Developing and implementing standardized workflows for warehouse activities., • Data Analysis and Reporting:, • Generating reports and statistics on warehouse performance, including order accuracy, fulfillment speed, and inventory turnover., • Analyzing data to identify areas for improvement and optimize processes., • Utilizing data for demand forecasting and inventory planning., • Communication:, • Communicating effectively with staff, suppliers, and customers., • Addressing customer inquiries and issues related to orders and shipments. Running site with safety and efficiency as priorities • Daily communications with associates on service levels, accountability and performance., • Creation of daily KPIs and transmission of same to VP of Operations, • Audit of daily labor and billing reports, • Ensure customer needs are met on a daily basis., • Document and resolve any customer service or associate issues daily., • Ensure all associates follow NLBN policies and work rules including NLBN safety work rules., • Interview, hire, and train new warehouse associates., • Must be very flexible with shift start times as well as days worked, including weekends and holidays., • 3 years of management and leadership experience in an industrial setting., • Ability to train, coach, and mentor warehouse associates., • Strong organization and prioritizing skills., • Ability to simultaneously perform multiple tasks., • The ability to make decisions, problem solve, prioritize assignments, and direct the workforce in an ever-changing, warehouse environment., • Intermediate PC skills with knowledge of Excel, Word, Outlook, and PowerPoint Excellent aptitude in shopify and/or WMC systems.EDUCATION and/or EXPERIENCE:, • Warehousing, Logistics, Supply Chain or Third-Party experience preferred., • BS/BA Degree or Associate Degree with Equivalent Experience is a plus but no required, • Excellent interpersonal communication, leadership, and customer service skills., • Proven track record in supervision of warehouse employees including Hiring, Training, and Termination., • Proven experience in providing high levels of customer service to internal and external customers.PHYSICAL REQUIREMENTS:, • Ability to stand for long period of times., • Ability to safely operate material handling equipment as needed., • Ability to work in warehouse environment on concrete flooring and in varying temperatures, • Ability to lift up to 75 lbsThis description portrays in general terms the type and levels of work performed and is not intended to be all-inclusive or to represent specific duties of any one incumbent. The job responsibilities and tasks described herein may be modified and expanded over time.