Operations manager jobs in Tampa, FL - Page 13Create job alerts

Job Description GENERAL PURPOSE OF JOB: The General Manager is responsible for ensuring that the center is run according to the required K1 standards. The General Manager also holds their Salaried and Hourly Staff accountable along with developing them to the next levels. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Staffing duties including: recruiting, interviewing, hiring, training, disciplining, and terminating, • Ensure facility complies with all OSHA guidelines as required in their location (varies from state to state), • Cash handling duties including preparation of tills, change fund maintenance, and preparation of deposits, • Ensure State Health inspection guidelines are completed, and in compliance with state regulations, • Ensure all State and Federal Permits and Licenses for the facility are up to date and in compliance, • Ensure Alcohol ordinance for your state is followed, to include retention of staff permits in accordance with State and Federal regulations., • Complete monthly retention of all work-related documentation, • Provide Corporate with all company invoices, to include all vendors, • Ensuring that cashier personnel adhere to correct cash handling procedures and sell effectively, • Ensuring that track personnel run races safely, efficiently and professionally, • Complete Manager Objectives each day as required in the companies Intranet, • Ensuring that mechanic personnel maintain our karts in peak working condition, • Ensuring that all staff are strictly adhering to company policies and providing outstanding customer service, • Corresponding with and providing regular reports to corporate office personnel, • Expanding the marketing and promotional presence of K1 Speed, • Maintaining the effective operational feasibility of the center, • Maintaining the highest standard of facility appearance, • Oversees the day- to-day operations within the policies and guidelines set forth by K1 Speed., • Identify on a regular basis their opportunities and creates an action plan to increase the performance level to the required K1 standard, • Ensures that their location has the proper staffing level to maximize the employee and guest experience., • Over sees weekly inventories of each location per company standards., • Maintain a professional K1 image including the Paddock lounge cleanliness, proper uniforms and appearance standards., • Ensures their location is keeping food cost, part costs and labor costs (hours) at or below K1 acceptable standards., • Ensures their location is consistently following the guidelines for private party events, • Provide timely information to sales team and Director or sales in-order to help book parties., • Understands and makes sure that each management team member follows all cash handling procedures including safe maintenance, deposits and all banking functions., • Responds to customer service needs to provide the highest standards of service within 24hours., • Executes weekly and monthly Marketing promotions to build the brand and generate revenue., • Works with their Team to review scheduling and effectiveness of all Marketing promotional hours and outings SKILLS AND ABILITIES: • Job Knowledge – Able to learn new skills and maintain up-to-date job-related information. Applies technical and procedural know-how to get the job done; understands job duties and responsibilities., • Initiative – Takes initiative versus waiting for direction. Results and goal oriented. Desires to excel on the job. Demonstrates self-confidence and positive attitude., • Professionalism – Consistently treats individuals with dignity and respect, recognizing the importance of cultural differences. Has and maintains a positive sense of humor and uses humor and uses humor appropriately. Embraces, communicates, and demonstrates company values and ethics. Maintains reasonable expectations of self and others when balancing time and performance demands with personal and professional needs., • Planning and Organizing – Develops realistic plans, setting reasonable completing times. Effectively uses time and resources. Prioritizes duties in a manner consistent with organizational objectives and emergencies., • Team Work/Cooperation – Successfully works with others to achieve desired results. Helps prevent/resolve conflicts. Develops positive working relationship with all people. Promotes mutual respect. Being pleasant with others on the job and displaying a good-natured cooperative attitude to bring teams of people together. Is flexible/open minded., • Critical Thinking – Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Overcomes obstacles. Helps team solve problems., • Productivity – Takes on additional responsibilities as needed. Manages priorities. Develops and follows work procedures., • Active Learning – Understanding the implications of new information for both current and future problem-solving and decision making. The ability to accept criticism and stay calm under pressure., • Communication – Communicating in a professional and empathetic way so employees understand what is expected of them. Effectively conveys and receives ideas, information and directions. Demonstrates good verbal and written communication. Paying attention to what people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times, • Customer Orientation – Listens, identifies, and responds, quickly and effectively to internal and external customers’ needs and sets work activities accordingly. Goes beyond what is expected and follows up to ensure customer satisfaction., • Work Quality – Demonstrates accuracy, thoroughness, and attention to detail., • Decision Making – Take calculated risks, make timely/responsive decisions. Modifies decisions based on new information, and takes ownership of the outcomes of each decision made., • Adaptability/Flexibility – Demonstrates judgment and willingness to make exceptions. Initiates or accepts changes in the process, while maintaining focus on the task/issue. Transitions effectively between multiple tasks on priorities. Meeting the needs of each customer without compromising the brand/business. EDUCATION and/or EXPERIENCE: High school diploma required Associates in Business or Hospitality preferred. Must be at least 21 years of age. Must have 5 plus years of Food and Beverage experience unless internal candidate Must have 7 years previous management experience with a successful track record, preferably in restaurant, entertainment or hospitality. PHYSICAL DEMANDS: This position requires that weight be lifted, pushed, pulled, safely for extended periods of time. Must be able to lift up to 100lbs with reasonable accommodation. WORK ENVIRONMENT: The work environment for this job typically has a high level of noise. The work will be performed predominantly indoors, however, things such as marketing events can be exposed to the outdoor elements. SUPERVISORY RESPONSIBILITIES: Responsible for managing several salaried and hourly employees. EQUAL OPPORTUNITY STATEMENT: K1 Speed is an equal employment opportunity employer and is committed to providing equal employment opportunity for all applicants and employees. K1 Speed does not unlawfully discriminate on the basis of race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person’s gender identity, gender expression, and gender related appearance and behavior, whether or not stereotypically associated with the person’s assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, denial of medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics. K1 Speed prohibits harassment of any individual on any of the bases listed above.

Job DescriptionDescription: Dasmen Residential is seeking to hire a full-time Property Manager. This position is fully accountable for all day-to-day property operations, overseeing and enhancing the value of the property. Property Manager must embrace the concepts of Level 5 Leadership, Group Responsibility and Servant Leadership. Reports To: Regional Property Manager. Duties & Responsibilities: • In conjunction with the RPM, the property manager will assist in the formulation of budgets for each upcoming calendar year. The property manager is responsible for staying within the established budget guidelines throughout the year., • Actively maintain and report monthly variances and narratives., • Ensure that all rents are collected when due, and posted in a timely manner. Make sure that all bank deposits are made immediately and deposits are reported to the corporate office on a daily basis., • Perform evictions, utility cut-offs and landlord liens as required on delinquent rents., • Constant vendor/contractor communications concerning work scheduling, billings, vendor relations and certificates of insurance. The property manager is responsible for approving and submitting all invoices to the corporate office for payment., • Hire, train, motivate and supervise all on-site staff in order to achieve operational goals of assigned community. This includes new employee orientation and training, ongoing formal and informal performance evaluation, review and approval of timesheets, and instructing and advising on-site staff of employee procedures and guidelines., • Provide comprehensive feedback to non-performing employees. Facilitate disciplinary procedures and documentation up to and including terminations of employment if necessary., • Report all liability and community incidents to the corporate office immediately. Ensure that all workers’ compensations claims are reported and proper paperwork is completed., • Ensure that lease files are complete and that completion of leases is being executed properly. Approve in writing all leases on the property., • Responsible for offices opening on schedule, the condition of the office and model apartment., • Maintain a positive customer service attitude., • Periodic inspection with resident move-ins/move-outs., • Review all notices to vacate to determine the cause of the move-out., • Physically walk and inspect community on a regular basis; check on vacant apartments., • Update board indicating vacancy status on a daily basis. Coordinate with maintenance and make-ready staff to ensure the timely cleaning of apartments after move-out., • Conduct market surveys monthly and provide trend report information. Shop competition and be aware of neighborhood market conditions., • Welcome and show community to prospective new residents. Also, handle incoming phone calls from prospective new residents and complete appropriate paperwork., • Maintain awareness of market/industry conditions and trends via trade publications, professional organizations, etc. Requirements: Qualifications: • Prefer 3 years experience in on-site property management; 2 as a property manager., • Must have a background in supervision and successful track record of accomplishments., • Computer Skills: Microsoft Office (Word, Excel, Outlook, etc.), proficiency with Yardi Voyager, able to learn new systems quickly and utilize them in daily work, • Work Hours: Full-time - salaried position. Must be available on weekends for staffing needs and emergencies., • Some financial/accounting experience preferred., • Frequent need (20% to 25% of the time) to utilize personal transportation to inspect apartment community and surrounding neighborhood, make trips to the bank, and visit the corporate office., • Occasional use of golf cart may be necessary., • Must have valid driver’s license, automobile insurance, and a clean driving record., • Competitive salary & high bonus potential, • Medical, Dental, Vision Insurance, • Generous vacation and sick leave policy, • Extensive Paid Holidays, • Employee recognition and awards, • Free life insurance, • Short term disability, • Company-wide events, • A work family you can always rely on, • Employee Mentorship program, • Reimbursement program for industry schooling, • Employee housing discount, • Awarded Best Places to Work by multiple organizations, • Associate referral bonus, • Paid maternal and paternal leave, • Ongoing training, • Internal growth opportunities Compensation: $45,000-$60,000 DMR123

Job Description General Manager Location: Tampa, FL (Rocky Point Office) Compensation: $110,000–$120,000 base + bonus & commission opportunities About Colony Roofing At Colony Roofing, we pride ourselves on delivering high-quality roofing solutions for multifamily, commercial, and residential customers. Our Tampa (Rocky Point) office is an established branch with a strong foundation and plenty of opportunity for continued growth. We are looking for a dynamic General Manager to take this branch to the next level by combining operational expertise with sales leadership. What You’ll Do As General Manager, you’ll lead from the front—not just from behind a desk. You’ll be expected to roll up your sleeves, set the pace, and drive results across all aspects of the branch. Your responsibilities will include: * Providing hands-on leadership to project managers, sales reps, and operations staff * Joining in business development activities and building strong relationships with multifamily and commercial clients * Managing and supporting Project Managers to ensure successful project execution * Inspecting new opportunities and guiding the branch in pursuing high-value projects * Overseeing both operations and sales performance, ensuring profitability and customer satisfaction * Driving branch financial health, including P&L management, budgeting, and forecasting * Maintaining safety, compliance, and operational excellence consistent with Colony Roofing standards * Developing and motivating your team, ensuring a culture of accountability, growth, and collaboration What We’re Looking For * Proven experience as a General Manager, Branch Manager, or senior leader in construction or roofing (required) * Background in managing large-scale projects ($500k–$600k, multifamily/apartment roofing), not just residential homes * Strong understanding of both sales operations and project management within a branch or multi-team environment * Proven ability to manage P&L, budgeting, and financial performance * Entrepreneurial, lead-from-the-front leadership style—comfortable in the field, with customers, and alongside your team * Excellent communication and relationship-building skills with clients, insurance adjusters, and partners * Strong track record of recruiting, developing, and leading high-performing teams * Valid driver’s license and reliable transportation Why Join Colony Roofing? * Competitive base salary $110,000–$120,000 plus performance-based bonus and commission opportunities * Access to company vehicle and expense reimbursement * Comprehensive benefits package (health, dental, vision, and more) * Opportunity to lead an established branch that’s still in growth mode, with strong support from company leadership * Be part of a company that values integrity, teamwork, and long-term client relationships This is a unique opportunity to take the reins of an established branch and shape its continued growth. If you’re a hands-on leader with the vision and drive to grow both people and profits, we’d love to hear from you. Powered by JazzHR hFdreMLxaD

Job Description U.S. Water Services Corporation is a well-established and diverse water and wastewater utility organization specializing in utility maintenance, operations, engineering and construction services. U.S. Water is a fast paced and rapidly expanding company headquartered in New Port Richey, Florida with a staff of over 950 employees in twenty states. Schedule: • 8 - 20 hours per week, • Flexible schedule, • In office position, • Must have experience with Excel, work orders, assisting with inventory Position Summary: Coordinates and maintains records for staff, phones, company credit cards, timekeeping and office keys, etc. Creates and modifies various documents using Microsoft Office, makes travel and meeting arrangements, prepares reports and maintains appropriate filing systems. Uses excellent oral and written communication skills and organizes work using tools, like MS Excel and other office equipment. Duties and Responsibilities: • Provides general administrative and clerical support including mailing, scanning, faxing and copying,, • Maintains electronic and hard copy filing system,, • Opens, sorts and distributes incoming correspondence,, • Performs data entry and scans documents,, • Manages calendar for Manager/office,, • Assist in resolving any administrative problems,, • Orders office supplies and maintains supply cabinet,, • May answer calls from customers regarding their inquiries,, • Prepares and modifies documents including correspondence, reports, drafts, memos and emails,, • Schedules and coordinates meetings, appointments and travel arrangements,, • Maintains office supplies for department/region,, • Answering and directing phone calls,, • Organizing and scheduling appointments,, • Planning meetings and taking detailed minutes,, • Performs other duties as assigned. Qualifications: • 2+ years of administrative support experience,, • Proficiency in MS Word, MS Excel and MS Outlook,, • Knowledge of operating standard office equipment,, • Excellent communication skills written and verbal,, • Ability to prioritize projects and strong problem solving skills,, • Good research skills and attention to detail. US Water/USW Utility Group offers competitive wages and benefits and is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, national origin, age, veteran status, disability, or any other protected class. Job Posted by ApplicantPro

Job DescriptionDescription: DASMEN Residential is seeking a full-time Area Leasing Manager. The Area Leasing Manager is responsible for overseeing leasing operations across multiple properties within our Tampa, FL portfolio. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Support leasing operations across multiple assigned properties., • Monitor leasing performance, occupancy levels, and market trends., • Develop and implement strategies to maximize occupancy and rental income., • Train, mentor, and motivate leasing teams to meet or exceed performance goals., • Oversee advertising and marketing initiatives to drive traffic and leasing activity., • Coordinate and participate in outreach marketing efforts. OTHER QUALIFICATIONS: EDUCATION AND/OR EXPERIENCE: • Competitive salary & high bonus potential, • Medical, Dental, Vision Insurance, • Generous vacation and sick leave policy, • Extensive Paid Holidays, • Employee recognition and awards, • Free life insurance, • Short term disability, • Company-wide events, • A work family you can always rely on, • Employee Mentorship program, • Reimbursement program for industry schooling, • Employee housing discount, • Awarded Best Places to Work by multiple organizations, • Associate referral bonus, • Paid maternal and paternal leave, • Ongoing training

Job Description Assistant General Manager- Tampa Area Here We GROW Again! Are you ready to step into leadership, drive performance, and grow with one of the fastest-scaling fitness brands in the nation? CR Fitness is looking for a motivated and energetic Assistant General Manager (AGM) who’s ready to elevate their career. With 85+ locations and 100+ in the pipeline, we’re offering a high-impact opportunity to learn the business, lead sales efforts, and build your path to becoming a General Manager. Crunch is where serious fitness meets serious fun — and where leadership meets opportunity. Job Summary: The Assistant General Manager supports the General Manager in leading the overall club performance, with a strong focus on sales, member experience, and team development. This role is designed for future leaders who are ready to drive results today while developing for tomorrow. Key Responsibilities: • Sales Leadership: Assist in driving membership and personal training sales through daily goal setting, lead management, and closing techniques, • Team Coaching & Accountability: Help train, motivate, and manage the front desk and sales teams to deliver high performance, • Operations Support: Ensure smooth day-to-day club operations including cleanliness, equipment upkeep, and staff coverage, • Member Experience: Lead by example in delivering exceptional service and handling member inquiries or escalations with urgency, • KPI Tracking & Action: Monitor performance metrics and contribute to improvement strategies aligned with club goals, • Culture Builder: Foster a high-energy, team-oriented environment that reflects Crunch’s ‘No Judgments’ philosophy, • Experience in a sales or leadership role, preferably in fitness or a fast-paced service industry, • Strong sales drive and ability to hit individual and team targets, • Natural leader who thrives in a team setting and isn’t afraid to get on the floor and lead by example, • Exceptional communication, organization, and problem-solving skills, • High level of professionalism, integrity, and reliability, • Competitive Salary + performance bonus opportunities, • Medical, Dental, Vision, • 401K and PTO, • Free Crunch membership, • Discounted personal training, • Career advancement opportunities in a rapidly growing company About CR Fitness CR Fitness is a leading franchisee of Crunch Fitness. The company is rapidly expanding its club footprint throughout Florida, Georgia, North Carolina, Texas, Tennessee, and Arizona, and is led by a veteran management team with over one hundred years of combined experience in the fitness industry. With a comprehensive fitness offering and affordable price point, Crunch Fitness offers unmatched value to its members regardless of fitness level and is well positioned to take advantage of consumers’ increasing focus on health and wellness. Crunch Fitness is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, national origin, age, gender, sex, ancestry, citizenship status, mental or physical disability, genetic information, sexual orientation, veteran status, or military status. Powered by JazzHR rH81N3zi4v

Job Description General Manager Job Type: Full-Time | 50–55 Hours per Week Industry: Quick Service Restaurant (QSR) Opportunity: Eligible for Franchise Partner Program Lead a Restaurant at the Forefront of QSR Innovation At Steak 'n Shake, we’re blending our rich heritage with bold innovation to redefine what a quick-service experience can be with a relentless focus on hospitality, ensuring every guest feels welcome, valued, and cared for. As a General Manager, you won’t just manage, you’ll lead from the front. This is a hands-on leadership role for those who take pride in operational excellence, team development, change management and getting results through doing the work, not just directing it. If you’re a seasoned QSR leader looking to grow into ownership, this could be your pathway. Top-performing GMs are eligible to join our Franchise Partner Program—an opportunity to own and operate your own Steak 'n Shake with long-term financial and personal rewards. What You’ll Do Restaurant Leadership & Operations • Lead by example—actively working the line, prepping food, maintaining cleanliness, and serving guests., • Wear a professional uniform daily—shirt and tie or collared blouse—setting the tone for team presentation., • Ensure operational excellence across all shifts: opening, mid-day, and closing., • Own the P&L: manage food costs, control inventory, verify invoices, and eliminate waste., • Drive labor efficiency with smart scheduling, cross-training, and station versatility., • Oversee inventory from the back door to the front line., • Conduct regular inventory counts with attention to accuracy and waste reduction., • Recruit, train, and retain top hourly talent., • Build a cross-functional team trained across multiple stations to maximize labor productivity., • Inspire a high-performing culture centered on hospitality, accountability, and consistency., • Use metrics to drive decision-making: speed of service, food quality, guest satisfaction, and labor costs., • Reinforce systems and SOPs that create repeatable success., • 3+ years of QSR or fast-casual restaurant management experience required., • Proven history of consistent work tenure and reliable leadership., • Deep understanding of food cost management, labor optimization, and operational KPIs., • Hands-on leadership—comfortable working the drive through or grill when needed., • Tech-savvy with POS systems, inventory platforms, and invoice tools., • Strong physical stamina: can lift 50 lbs., stay on your feet all day, and thrive in a fast-paced kitchen., • Professionalism that extends to your LinkedIn profile (if you have one) and resume—both should tell the same story., • Your restaurant consistently exceeds goals for costs, guest satisfaction, and cleanliness., • Your team is engaged, well-trained, and delivers fast, friendly service with pride., • You maintain a polished, energetic presence—setting the tone every shift., • Your store becomes a top performer and you’re invited into the Franchise Partner Program. We use eVerify to confirm U.S. Employment eligibility.

Job Description Join the winning Team with a bright future! TLR Group is PROUD to announce that we have been awarded: National Apartment Association's Best Places to Work "Best Places to Work 2021" Bay Area Apartment Association – Gold Medallion Award for Diversity & Inclusion Initiative Award 2021 Tampa Bay Business Journal’s "Best Places to Work 2021" Tampa Bay Business Journal’s “Fast 50 – Fastest Growing Companies 2021” (TLR Ranked 25th) Tampa Bay Business Journal’s “Fast 50 – Fastest Growing Companies 2020” (TLR Ranked 12th) Benefits and Perks • 10 days of Paid Annual Vacation (increases with Seniority), • Discounted Rent at a TLR Owned Property, • Your Birthday is Always a Paid Day Off!, • 6 Paid Holidays, • 401(K) Retirement Savings Plan with Company Match, • Ongoing Training, Development, and Growth Opportunities, • Bonus Opportunities, • Major Life Events, • Commission on Every Lease and Renewal, • Medical, • Dental, • Vision, • Employer Paid Life, • Long Term Disability, • FSA with Transit Option TEXT TO APPLY: 813-578-0857 use code PM082025 Summary The Property Manager is responsible for proactively and effectively managing the property and team to execute activities that achieve the property and company goals. These goals are accomplished by managing the office and maintenance teams to ensure that the community is running efficiently in all aspects for residents, prospects, staff, and the company. All activities from service orders to leasing and retention are completed under the oversight of the Property Manager. Essential Responsibilities • Operate the property efficiently in compliance with company guidelines in order to achieve maximum return on investment (ROI) for the property owner, • Mange the vacancy rate ensuring it is as low as possible, • Oversee the rent collection process to keep collections at the highest rate, • Execute job duties to ensure the occupancy meets company and community targets, • Ensures all guidelines are followed for purchasing supplies, maintaining expenses within budget, and obtaining bids on appropriate property projects, etc., • Manage all property staff including ongoing training, motivation, performance evaluation and coaching, counseling and/or terminations under the direction of the Head of Operations, • Ensure that all employees receive adequate training which includes company policies and procedures, legal compliance, safety, and other related topics, • Prepares payroll/timecard reports- review, verify, and approve all staff timesheets on a daily basis, • Manage the property office activities and staff including leasing apartments and marketing, • Ensure that all sales techniques and methods that are required by the company are being used effectively and in a legal and professional manner, • Prepares or supervises the timely and accurate preparation of all required management and accounting reports and forms, including daily bank deposits, monthly collection reporting, delinquency reports, accounts payable, statement of deposit accounts, human resources fans, safety reporting, and monthly market surveys, • Plans, coordinates, and participates in resident retention functions, • Maintain and utilize a supervisory level of knowledge of common property management business practices to ensure effective implementation of plans and strategies to ensure timely corporate reporting including, • Company policies and procedures, market data, systems reporting tools, general accounting processes, legal compliance including Fair Housing, OSHA, etc., • Oversees the maintenance and physical operation of the property through the utilization of the Maintenance Supervisor and staff, • Perform regular, physical inspections of the property including vacant and “make ready” apartments, and follows up with the Maintenance Supervisor to ensure that work has been completed to company standards, • Ensures property and staff always maintain a safe work environment for residents and staff including compliance with legal guidelines and company standards, • Effectively execute company safety programs at all times., • Communicates effectively to ensure property goals are being achieved, • Meets with residents regularly to address any rent delinquencies or resolve issues related to a resident’s occupancy, • Communicates regularly with the Head of Operations and business partners to update them on property issues, events, and overall property performance, • Model a high level of customer service and ensure all employees display and courteous and helpful attitude towards residents, co-workers, and all visitors to the community, • Perform daily reviews of service requests to ensure timely completion and adherence to legal time restraints, • Practice and promote a strong team environment, • Follow and demonstrate company policies, procedures, and best practices, as both an individual and team leader, • High school diploma or equivalent is required. Higher level of education preferred, • A minimum of 3 years of related property management experience required, • CAM (Certified Apartment Manager) certification preferred, • Excellent interpersonal communication skills, including the ability to lead a team, • Excellent verbal and written communication skills, • Professional level math skills including the ability to calculate pro-rations, bank deposits, post/reverse charges, audit ledgers, post payments, generate renewal offers, time keeping records, etc., • Ability to review, understand, generate financial reports, • A comprehensive understanding of marketing techniques and budgeting required, • Able to multitask and meet deadlines and work in a team environment, • Must be able to tour the property with prospects, • Must be able to work a flexible schedule, including weekend shifts (varies per property), • Proficiency working with standard office equipment and software including computer, MS Office suite (Excel, Word, Outlook), etc., • Entrata or comparable property management software proficiency required, • 40 hours per week, schedule varies as weekend shifts may be required, • 30 minute meal break, • Overtime as required

Job Description Job Summary: The General Manager leads, directs, and manages the entire Marina operation including boat yard, services, and ship store. This is a key role and he/she sets the tone for the entire team and leads by example by consistently living by Integra’s core values and principles. In addition, the General Manager is highly responsible for many facets and possesses specialized knowledge and experience to manage complex multi-revenue operations: budgets, revenue generation, guest experience, administrative services, reservations system management, safety /environmental regulations, retail operations, employee relations, hiring/selecting, training, boat service maintenance, community outreach, short- & long-range planning. The General Manager reports to the Director of Marina Operations but will report indirectly to the Chief of Marina Operations, and to the Owners/Principals. Roles & Responsibilities: Leadership: • Leads, motivates, and directs the team to ensure that they fulfill the company’s principles, goals and objectives., • Lead day-to-day operations and management of the business., • Lead and motivate the team to deliver superior guest services in all facets of operations., • Ensure high quality standards are being followed: guest service, cleanliness, organization, and administrative services., • Use conflict resolution to problem solve issues as they arise., • Adheres to all company policies and procedures., • Escalate any issues on CapEx Capital improvement projects Workforce Planning /Labor Management: • Hires and trains new staff., • Plans and maintain Marina teamwork schedules, cross train, and delegate duties., • Ensures proper training and scheduling for the Marina to function safely, efficiently and cost effectively. Always ensuring adequate management coverage., • Apply proper labor management controls to control payroll costs. Follows proper payroll procedures., • Reviews and approves staff schedule; may direct another manager to create the Team schedule., • Handles approvals of PTO and other absences in accordance to company policy and procedures Team Development/Employee Relations: • Inspect and follow up quantity and quality of work done by all Employees., • Conduct informal and formal performance reviews., • Celebrate and recognize team members often and ensure a positive work environment., • Provides close follow-up on training effectiveness and on delegated tasks., • Ensures that team is anticipating, exceeding, and delivering superior guest service. Budget /Financial: • Responsible for overall P&L to meet or exceed budget expectations for the entire Marina operations., • Direct or coordinate financial or budget activities to fund operations, maximize investments, or increase efficiency., • Review financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement or to identify areas needing cost reduction or program improvement., • Reviews daily reports: reservations and sales , A/R for delinquent/collections., • Follow up on A/R and works with accounting to ensure proper collection of payment., • Responsible for fuel pricing and reordering; and checks daily fuel sales, • Provides input on planning and budget as directed., • Ensures all Team members have punched in/out or designates this task to another manager., • Prepares and reviews payroll in a timely manner., • Provides supervision and direction to the Marina Ship’s Store, including maintenance of proper inventories of Marina merchandise, bait, fuel, ice and beverages., • Meets or exceeds retail budgets., • Oversee the direct administrative activities of the marina operations., • Set prices or credit terms for goods or services, based on forecasts of customer demand., • Fully responsible for safe handling of cash/credit cards, and for collection of all services rendered. Marketing: • Develops and cultivates positive relationships with the boating community and neighboring business/residents relating in a business-like manner in Marina policy matters., • Stimulates boating interest by promoting tournaments, boating and special events., • Maximizes slip and rack rental occupancy and ensures that rental space is most effectively utilized., • Coordinate, as directed, the Marine Service shop activity to maximize profits while causing service availability to be well received by the Marina boaters. Safety Operations/Maintenance: • Responsible for proper open/close of Marina, maintain proper staffing to operate efficiently., • Implement or oversee environmental management or sustainability programs addressing marine, ocean environment., • Enforce Marina Rules and Regulations., • Responsible for maintenance of all Marina equipment., • Establish high standards of cleanliness, plant maintenance and professional service to Tenants, and enforce the same through equally high standards of Employee conduct and performance., • Conduct Safety Meetings., • Ensure injury /incident reporting is done immediately; report any accidents/incidents timely and proactive to reduce liabilities and risks to owners, tenants, guests and team members., • Responsible for Marina Security All other duties perform all other duties as assigned, including carrying out responsibilities, performing duties, using skills, and working in conditions necessary to perform all assigned tasks. Education and Experience: • 4-year degree required in business management or related field/Combination of experience and education., • At least 5 years of Marina industry experience., • At least 7 years of management experience., • Highly recommended as being qualified as a Certified Marina Manager (CMM) and a graduate of the Intermediate/Advanced Marina Management courses. Required Skills/Abilities: • Must possess a valid DL and current auto insurance; must pass insurance DMV clearance • Thorough knowledge of general boat handling, mooring and docking practices applicable to the operation and use of Marina facilities. • Must have Wet and dry Marina experience., • Excellent working knowledge of boat operations and proven management background required., • Excellent guest relations/customer service skills, • Strong business acumen skills., • Must have working knowledge of POS systems such as MOLO, Dockwa or MarinaGo or other similar point of sales systems., • Strong working knowledge of Office Suite software such as Word, Outlook, Excel, • Strong oral/written communication skills, • Able to quickly problem solve, • Analytical skills, • Conflict Resolution Skills Physical Requirements: • Work is primarily done outdoors in unpredictable weather conditions., • Work requires a fair amount of walking, standing, stooping or bending., • Up to 25%- 30% of the work is done within an office environment using office equipment: laptop/PC, printer, fax/copier., • May occasionally lift up to 50 lbs. Work Schedule: Marinas are open seven days a week typically from morning to sunset. We strive to provide flexibility, whenever possible, and at the same time we must be able to maintain adequate staffing to meet the needs of our guests. Please note that working full or partial weekends is required. Founded in 2006, Integra Investments’ creative approach to real estate, supported by our diverse team of best-in-class professionals with specialized expertise, has allowed Integra to successfully invest across several asset classes, including mixed-use, affordable housing, market-rate rentals, residential condos, offices, marinas, hotels, and retail. Today, Integra manages over $2.3B in capitalized assets across all asset classes. Founded in 2020, Integra Marinas, a subsidiary of Integra Investments, is a leading marina owner, developer, and operator of premier marinas in the best boating markets along the east coast of the U.S. Today, Integra Marinas owns seven marinas and has plans to continue to expand the portfolio in a strategic and thoughtful manner. Integra’s culture of transparency, creativity, and collaboration, coupled with its investment philosophy and proven track record, has provided Integra with the opportunity to serve as the trusted real estate investment partner for some of the most reputable institutional investors, individual investors, and family offices.