Facilities Assistant Manager
1 day ago
Spokane
Job Description ABOUT HL7N We are a residential treatment center for youth with co-occurring substance use and mental health disorders, offering outpatient behavioral health and on-site medical services. Located on 55 peaceful acres, we provide a safe, supportive environment grounded in traditional, cultural, and spiritual values. Our holistic program blends Indigenous teachings with evidence-based practices to support healing, growth, and resilience in both Native and non-Native youth, fostering respect, honesty, generosity, and cultural identity. POSITION SUMMARY The Facilities Technician performs routine and specialized maintenance, repair, and support tasks for the Healing Lodge’s buildings, grounds, and equipment. Reporting to the Facilities Manager, this role ensures a safe, functional, and professional environment for staff, residents, and visitors. The technician assists with preventive maintenance, equipment operation, and responds to work orders while supporting facility operations, safety compliance, and collaborative problem-solving with the Facilities Team. ESSENTIAL DUTIES AND RESPONSIBILITIES • Perform comprehensive routine maintenance and repairs on facilities, buildings, grounds, and equipment, including carpentry, plumbing, lighting, and basic electrical work., • Assist with HVAC, fire protection, kitchen, and mechanical systems, performing preventive maintenance and minor repairs as needed., • Respond to work orders submitted in Asset Panda, completing tasks efficiently, tracking progress, and reporting major issues to the Facilities Manager., • Coordinate with vendors, contractors, and insurance representatives under the direction of the Facilities Manager to ensure safety, quality, and cost-effective completion of projects., • Assist with office and residential moves, room setups, and furniture arrangement in coordination with the Facilities Manager and department staff., • Maintain a clean, safe, and organized environment, including performing snow and ice removal, grounds maintenance, and minor housekeeping as needed., • Monitor equipment and supplies, identifying items requiring repair, replacement, or preventive maintenance; communicate needs to the Facilities Manager., • Support facility safety compliance, ensuring adherence to OSHA, fire, and accreditation standards, and following all Safety Data Sheet (SDS) protocols., • Provide safety training and guidance to staff as part of employee onboarding, including proper equipment use, safe work practices and facility protocols., • Interact respectfully and professionally with all residents and staff, modeling appropriate behavior and maintaining a safe and welcoming environment., • Serve as backup to the Facilities Manager for emergent facility needs, including equipment repair, cleaning, vehicle support, or other operational requirements., • Assist with basic documentation of maintenance activities, safety inspections, and equipment use for internal tracking and reporting., • Use technology efficiently to manage work orders, communicate with team members, and track maintenance progress., • Participate in facility improvement initiatives, safety committees, and operational efficiency projects as directed. At HL7N, all supervisors, managers, and directors are valued members of our leadership team. Leaders are expected to consistently model professionalism, integrity, and cultural respect by upholding strong ethical boundaries, communicating with compassion and clarity, treating employees, residents, and community members with dignity, and promoting an inclusive, supportive workplace aligned with our mission and values. Responsibilities include: • Mentor and coach staff to support skill development and professional growth., • Participate in interviewing, hiring and training activities., • Plan, assign, and direct daily work activities., • Conduct regular performance evaluations and provide constructive feedback., • Address staff concerns, complaints, and ethical issues promptly and appropriately., • Demonstrate leadership behaviors that uphold organizational mission, values, trust-building, and safety. Candidates must meet the minimum educational and experience requirements for the position and demonstrate proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and other relevant applications. • High school diploma or GED., • First Aid/CPR/AED within 60 days of hire., • 5+ years progressively responsible facilities maintenance experience in commercial, institutional, healthcare, hospitality, higher ed, or similar multi-building environments., • 2+ years in a lead, working lead, or assistant supervisor capacity (assigning work, inspecting quality, coaching, training, and safety oversight)., • Demonstrated hands-on proficiency in at least three trades (e.g., carpentry, plumbing, basic electrical/lighting, HVAC, general mechanical)., • Experience coordinating vendors/contractors, writing scopes, monitoring work, and processing invoices/P.O.s. WORK ENVIRONMENT Work is typically performed in an indoor, collaborative setting. The noise level is moderate, and interactions frequently involve communication and teamwork beyond basic work instructions. EMPLOYEE BENEFITS For full-time employees (30+ hours per week), HL7N provides a comprehensive benefits package designed to promote health, well-being, and financial stability. These benefits reflect our commitment to supporting and valuing our team members. • 100% medical, dental and vision insurance premium is paid by HL7N first of the month after 60 days of employment., • Up to $6,000 health reimbursement annually via Navia Debit Card for eligible medical, dental, and vision expenses., • $75,000 life insurance policy and disability benefits, 100% employer-paid after 90 days (FT EE)., • 22 days of paid time off (PTO) annually, plus 12 paid holidays and up to 8 sick days per year (after 90 day probationary period). Employees are eligible for a Wellness Week after one year of employment., • Employees are eligible for a 403(b) Retirement Plan with up to a 6% employer contribution after 12 months of employment, contingent upon working at least 1,000 hours.