Staffing and Scheduling Specialist
12 days ago
Saint Louis
Job DescriptionDescription:Creating Awesome Experiences…it’s why we get out of bed in the morning. Kick-Ass Catering…it’s what we do, and what we’ve been doing for more than 50 years. And if we’ve learned one thing during that time, it’s that catering is so much more than providing incredibly tasty food. To be the BEST, we need the BEST, and that means we need teammates who are: • Passionate, • Poised, • Positive, • Problem Solver, • Phone-a-holic, • Puzzle Master Your COMMITMENT to us: KEEP IT STEADY (The necessary stuff): • Manage staffing for all Butler’s Pantry events including servers, bartenders, chefs, captains, and support staff., • Utilize NOWSTA and other appropriate channels to review, organize, request, and confirm employees to fill requested roles based on availability, skills, and preferences., • Ensure each event is staffed appropriately based on event size, service style, and operational requirements., • Monitor staffing levels and proactively identify gaps, conflicts, or shortages., • Review upcoming event schedules to anticipate staffing needs and high-demand periods., • Collaborate with the Sales and Operations teams to identify critical dates where staffing shortages may occur., • Work with leadership to develop strategies to address staffing shortages or peak periods., • Support labor optimization efforts to ensure efficient use of staffing resources while maintaining service standards., • Maintaining relationships with various contract employee agencies to utilize contract workers to fill event shifts when appropriate., • Communicate with Sales, Service, Culinary, and Operations teams regarding staffing requirements and event details., • Maintain the employee database in NOWSTA, including employee attributes such as skills, certifications, and position capabilities., • Track staff availability, preferences, and participation levels to optimize shift acceptance and placement., • Foster strong relationships with event staff to maximize engagement and shift participation., • Determine and implement effective communication methods for distributing event opportunities to staff., • Monitor employee shift acceptance rates and participation thresholds established by leadership., • Maintain familiarity with the strengths, experience levels, and preferred roles of event staff to optimize staffing placements., • Assist the Service and Operations teams with day-of staffing adjustments when necessary., • High shift-fill rates across all events, • Minimal day-of staffing (outside of employee call-offs), • Strong engagement and participation from the full event staff pool, • Be a MIBE (Make It Better Everyday) Leader., • Set an example for and support all team members., • Model appropriate behavior and encourage team members to follow suit., • Support a climate that attracts, retains and motivates top quality service staff employees. This position is perfect for someone that is self-motivated to achieve set targets and goals that visibly impact the success of the Company. It also requires the following competencies for success: • Proven experience in scheduling, logistics, or a related field, • Exceptional organizational and time-management skills, • Strong communication and interpersonal abilities, • Familiarity with scheduling software and tools, • Ability to adapt quickly to changing priorities and work in a fast-paced environment, • Detail-oriented and capable of managing multiple tasks simultaneously, • Commitment to work a flexible and sometimes non-traditional schedule, • Computer proficiency, including Microsoft Teams, Outlook, Word and Excel Traditional Benefits: • Competitive Compensation, • Health & Dental Coverage, • Voluntary Vision, Short-Term Disability, Life Insurance Plans, • Employer-Paid Long-Term Disability and Life Insurance Plans, • Employer-Paid Employee Assistance Plan (EAP), • Immediate access to paid-time off (including new parental leave) that accrues based on tenure, • Flexible Hours (business driven), • Ability to work remotely, occasionally & when appropriate, • Team Bonus Structure, • A dedication to MIBE – Finding ways to Make It Better Everyday, • An effort to create true Work/Life Integration for all Team members, • Leadership expectations in every position, • Regular Employee Appreciation events (Happy Hours, Coffee Trucks, Spirit Days, Donut Parties, Holiday luncheons…), • A focus on creating opportunities for all – team members, community partners & vendors included.Requirements: