Patient care coordinator jobs in New York, New York - Page 5Create job alerts

Job Description The Clinical Nurse is a Registered Professional Nurse who provides safe, competent quality care based on nursing theory and research to a designated group of patients and significant others. Qualifications * Graduation from an accredited Nursing program. Bachelor?s Degree in Nursing. (BSN) Associate?s Degree in Nursing (ADN) RN who is matriculated in a BSN Program with a graduation date within the year. Any Associate?s Degree in Nursing (ADN) RN with Nursing experience must be approved by the CNO. * Relevant clinical competence in area of nursing practice assigned; new graduates must possess current knowledge of the nursing process and its application * Licensed as a registered nurse with current registration in New York State * Name: Basic Life Saver (BCLS) Issuing Agency: AHA * Certification: NRP (Labor and Delivery, NICU dept) * Certification: ACLS (in ED; PACU/ASU; ICUs; Telemetry Units; SDU; IR, Interventional Cardiology (CCL/EP/Echo); L&D; Endoscopy, and APN Adult Oncology * Certification: PALS (in ED; PACU; Endoscopy; IR; Peds ICU, and APNs Pediatric Oncology depts.) Collective bargaining unit: NYSNA-MSH Responsibilities Patient Care * Delivers patient care by incorporating the tenets of the professional practice model of Relationship Centered Care and through the application of the nursing process based upon theory, research, evidence-based practice, and approved organizational nursing standards. * Assesses and evaluates patient care needs and applies critical thinking skills in patient care management. * Integrates relevant assessment and intervention skills in the delivery of nursing care. * Collaborates with the interdisciplinary healthcare team in the development, implementation, and evaluation of the plan of care. * Prioritizes all aspects of patient care including teaching, rounding, coaching, and planning after hospital care and delegating to others as appropriate. * Educates patients and caregivers while anticipating needs and readiness to learn, about their plan of care, transition of care, promotion of health, and prevention of disease. * Communicates effectively and professionally with patients, family and all members of the Interdisciplinary Patient Care Team. * Manages assignments within the Care Delivery Model of Modified Primary Nursing and demonstrates allocation of material resources effectively. Patient Experience * Role models the tenets of Mount Sinai Relationship Centered Care (MSHRCC) through facilitation of the following actions including, but not limited to, Admission Welcome, Bedside shift Report, HELP (High Risk Medications, Equipment, Lines, Drains, Airway, Pain and Plan of Care), AM/PM Care, 5 Minute Sit Down, Purposeful Hourly Rounding, Medication Review, Discharge Wrap Up, and MD/RN Unit Collaboration. * Considers the patients values, preferences, expressed needs and knowledge in all aspects of care. * Establishes and maintains a therapeutic relationship with the patient and family. * Uses evidence-based practices to increase understanding of patient's perceptions of care. * Initiates service recovery for patients and family members who have concerns and escalates to Clinical Nurse Manager/Assistant Nurse Manager/Nursing Administrator or Patient Relations as needed. * Demonstrates caring, respect, compassion, empathy and active listening through dialogue, body language and actions. * Supports staff use of evidence-based practices to increase understanding of patient's perceptions of care. * Conducts Purposeful Hourly Rounding (PHR) on assigned patients addressing the 4 Ps. Quality and Safety * Practices safe and efficient patient-centered care, identifying and escalating barriers and opportunities for improvement. * Demonstrates clinical skills and knowledge crucial to quality and safety in the patient population served. * Implements process improvement strategies based on institutional, evidence-based ensure and procedures. * Engages in formal and informal peer and institutional review processes. * Collaborates with interdisciplinary teams to create and implement quality improvement projects, evidence-based practice activities and nursing research studies. * Contributes to quality and safety practices and required compliance measures. * Implements principles of high reliability to identify and avoid high risk behaviors to provide a safe environment for patients. * Escalates potential safety hazards or gaps from best practice following institutional chain of command protocol. 9. Utilizes institutional information technology by documenting nursing practice to support quality and performance improvement initiatives. Operations * Performs charge nurse duties as assigned. * Coordinates with the Clinical Coordinator/Clinical Nurse Manager/Assistant Nurse Manager/Nursing Administrator to ensure supplies are appropriately utilized and inventory is sufficient for patient care. * Escalates material or staffing resource deficits to charge nurse, Clinical Nurse Manager/Assistant Nurse Manager or Nursing Administrator. * Demonstrates patient focused and cost-effective approaches to patient care in terms of equipment, staff, supplies and all other resources. * Documents in an accurate and thorough manner in compliance with hospital, regulatory and legal requirements and standards of care. * Facilitates patient throughput on a shift basis. Professional Development * Contributes to the environment of care to support clinical colleagues, patients and their families and members of the healthcare team. * Advances clinical competence in nursing practice to progress from novice to expert. * Projects a professional image to colleagues and communicates with styles and methods that demonstrate caring, respect, compassion and empathy. * Incorporates ethical principles into decision making for patient and family. * Encourages and demonstrates a spirit of scholarship, inquiry, life-long learning and innovation for self and others. * Acquires knowledge and skills relative to the role, patient population, clinical specialty and local and/or global health community needs. * Participates in shared decision making through specialty practice councils, nursing department committees and unit initiatives. * Serves as a professional role model and preceptor for new staff and students. * Advances as a clinical leader through acting in the charge role, as a patient throughput facilitator and resource person for the unit/clinical service area. * Articulates the values of research and evidence-based practice and its application to nursing practice and the environment of care. * Contributes to the profession of nursing through participation in professional organizations. About Us Strength through Unity and Inclusion The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai's unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual. At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history. About the Mount Sinai Health System: Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time - discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients' medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report's "Best Children's Hospitals" ranks Mount Sinai Kravis Children's Hospital among the country's best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek's "The World's Best Smart Hospitals" ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally. Equal Opportunity Employer The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization. Compensation Statement Mount Sinai Health System (MSHS) provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $64.8517 - $64.8517 Hourly. Actual salaries depend on a variety of factors, including experience, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

Care Management, Care Coordinator, Utilization Management. Accountable for a designated patient caseload; the Care Coordinator, Utilization Management plans effectively in order to manage length of stay, promote efficient utilization of resources and ensure that care meets evidence-based practice st

We have an exciting opportunity to join our team as a Medication Bedside Coordinator - Ambulatory Care Pharmacy. Work alongside hospital clinicians to assure excellent patient care contacting patients as required using all forms of communication phone /in person /computer. Work with Ambulatory Care

How You Will Make an Impact: The Patient Access Coordinator serves as a critical link between patients and the Care Center, making a significant impact on patient experience. What You Will Do: The Patient Access Coordinator is responsible for greeting and registering patients, answering phones, coll

Part-Time Patient Care Coordinator (Pediatric Dentistry). Smiles + Grins Pediatric Dentistry – New York, NY Wednesdays, Thursdays & Fridays. Smiles + Grins Pediatric Dentistry is a modern, fast-growing pediatric practice seeking a high-energy, professional, team-oriented Patient Care Coordinator w

The Department of Medicine, Division of Pulmonary, Allergy & Critical Care Medicine seeks a Patient Referral Coordinator to support patient referral processing via the Epic work queues in accordance to departmental standards. Monitor referral work queue and ensure information on incoming referrals i

Optum, has an immediate opening for a friendly, patient focused and detailed orientedPatient Care Coordinator to join our team. Participate in planning, coordinating, and implementing care in conjunction with the multidisciplinary team in accordance with the Plan of Care. Experience the fulfillment

Essen Health Care Patient Coordinator Women's Health. Essen Health Care is seeking a Patient Coordinator Women's Health to join our Call Center team.

We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status. Medical, Dental, V

SEIU 1199 at New York Eye & Ear, BNI - Amb Care Serv-Admin - NYEE, New York Eye and Ear Infirmary. Patient Coordinator 1-Amb Care Serv - Administration-New York Eye and Ear Infirmary of Mount Sinai-Full Time, Days, Possible Weekends. New York Eye and Ear Infirmary of Mount Sinai is ranked No.

Health Plus Management (HPM) is a Physician Support Organization and market leader in clinical practice management in the physical medicine and rehabilitation market with 50+ locations serving Long Island, NYC, Westchester, Upstate NY, NJ and Connecticut. Health Plus Management is seeking an energet

Amazing Home Care is actively seeking a motivated Bilingual Patient Coordinator with experience for our Licensed Home Care Agency. Founded in 2008, Amazing Home Care provides home health services to those in need throughout the New York City metropolitan area. Amazing Home Care isleading the charge

Represent the company as the center’s first point of contact, greeting patients and key stakeholders upon entry into the center and via phone and digital communications.Accurately complete patient registration, insurance verification and patient collections.Drive a positive patient experience thro

The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. Mount Sinai advances health for al

If you're passionate about making a difference and thrive in a collaborative setting, New Bridge Medical Center is looking for a Patient Navigator. Experience working as a Community Health Worker, care coordinator, or patient navigator serving complex or vulnerable populations.

Under the direction of Clinical Nutrition leadership (Senior Director, Director, Clinical Nutrition Manager), the Outpatient Certified Advanced Nutrition Coordinator (CANC) is responsible for activities that support patient focused care within their clinical specialty area. Applies advanced practice

Responsibilities include greeting patients, managing appointments, verifying insurance details, and maintaining patient records. A prominent healthcare organization is seeking a Patient Coordinator to work offsite in Queens, NY. Join a team dedicated to providing exceptional patient care.

Recall Coordinator – Dental Office. We are seeking a friendly, motivated, and bilingual (Spanish/English) Recall Coordinator to join our dynamic dental team! If you are passionate about patient care and enjoy making a difference in people's lives through great communication, we want to hear from y

The On Site Patient Experience Coordinator supports Essen Health Care's Patient Experience team by strengthening how the organization listens to, communicates with, and engages patients across the care journey. Address and respond to patient concerns reported across organizational platforms includin

As a Scheduling Coordinator, you will be responsible for the management and coordination of daily front office operations while acting as a patient care coordinator, scheduler, insurance pre-certifier, and performing other clerical/medical assistant/secretarial functions.

The Patient Services Coordinator helps educate patients on their care plans and coordinate services with Primary Care Providers, and out-patient services diagnostic testing facilities. The Patient Services Coordinator plays a crucial role in the delivery of healthcare services. The incumbent serves

The Patient Care Coordinator plays a crucial role in ensuring the smooth and efficient delivery of healthcare services to patients.

Inpatient Clinical Nutrition Coordinator (NICU)-Food Service Therapeutics-Mount Sinai West-Full Time/Days. Non-Bargaining Unit, BPT - Food Service Therapeutics - WST, Mount Sinai West. Maintains individual daily productivity of direct and non-direct patient care functions with timely submission to d

The Hearing Care Coordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. Patient Care Coordinator-Williston Park, NY. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive

S/he provides support to front office operations to ensure smooth flow of patient care, but not limited to registration, scheduling, pre/post follow-up patient calls. Trains and mentors other Surgical Scheduling Coordinator(s) or less senior staff within the unit. Responsible for scheduling of DAS a

Patient Care Coordinator: Understands automobiles by studying characteristics, capabilities, and features; comparing and contrasting competitive models; inspecting automobiles.

The Patient Services Coordinator helps educate patients on their care plans and coordinate services with Primary Care Providers, and out-patient services diagnostic testing facilities. The Patient Services Coordinator plays a crucial role in the delivery of healthcare services. The incumbent serves

Front Desk / Patient Care Coordinator to become an integral part of our team. Welcome patients and manage front desk operations with a friendly, professional attitude. We are a patient-centered practice committed to providing compassionate, high-quality care — and we’re looking for a bilingual (

Lead and manage the Service Coordinator team to provide high-quality patient care. Strong leadership and team management skills. In this role, you will be responsible for managing a team of Service Coordinators, ensuring they provide excellent patient care and maintain consistent communication with

As a Patient Financial Service Coordinator, you'll be at the forefront of verifying financial benefits for hospice billing, handling billing data for Medicare, Medicaid, and Managed Care claims with efficiency and care. Diligently manage accounts receivable to support our financial health. Your expe

The Patient Services Coordinator helps educate patients on their care plans and coordinate services with Primary Care Providers, and out-patient services diagnostic testing facilities. The Patient Services Coordinator II plays a crucial role in the delivery of healthcare services. The Patient Servic

We are looking for a Front Desk Patient Care Coordinator for our office located in the Bronx, New York. The Front Desk Patient Care Coordinator is the first line of customer service for all patients and visitors entering the office. They will assist patients in accordance with the training they have

The Patient Financial Services Coordinator must have a strong Billing background. We offer a broad range of services in the community or facility-based to help patients and their families ease the burden of managing a life-limiting illness or end of life care.

Job Description Job description: Licensed Practical Nurse (LPN) – $42/hr | Long-Term Assignment | Skilled Nursing Facility | Agency Position- 7-3/11-7 Shifts available Location: Jersey City, NJ 07306 Job Type: Full-Time, Temporary (Agency Assignment) Compensation: up to $42 per hour + Overtime Pay Schedule: Full-Time | Every Other Weekend Required Join a Long-Term LPN Assignment with a Nurse-Focused, Female-Owned Agency! Staff Genius is seeking a Licensed Practical Nurse (LPN) for a full-time, long-term assignment at a well-established skilled nursing facility in Jersey City, NJ 07306 . This is an agency position with consistent hours, premium pay, and the support of a team that truly understands nursing. About Staff Genius: Staff Genius is a female-owned and operated medical staffing agency committed to putting nurses first. As a pro-nurse organization, we advocate for fair pay, respectful treatment, and long-term opportunities that offer real stability. We specialize in placing healthcare professionals in skilled nursing, rehab, and long-term care settings across the U.S. When you work with Staff Genius, you're not just another number-you're a valued healthcare partner. Position Overview: · Pay: up to $42/hour + Overtime Opportunities · Job Type: Full-Time, Temporary (Agency Assignment) · Schedule: Full-Time with every other weekend required · Setting: Skilled Nursing Facility / Long-Term Care · Assignment Length: Ongoing, stable placement Responsibilities: · Provide compassionate nursing care to elderly and rehabilitative residents · Administer medications, perform treatments, and follow care plans · Monitor resident conditions and document observations accurately · Collaborate with RNs, CNAs, and facility staff for cohesive patient care · Maintain compliance with infection control, safety protocols, and facility regulations Requirements: · Current and valid New Jersey State LPN license · Previous experience in skilled nursing, rehab, or long-term care preferred · Must be reliable, punctual, and able to work every other weekend · Strong clinical and communication skills · Eligible to work in the U.S. and pass background screenings Why Work with Staff Genius? · Competitive hourly rate: up to $42/hour + OT · Female-led agency that prioritizes nurse advocacy · Weekly direct deposit and responsive staffing support · Long-term assignments offering job security and consistency · 24/7 access to a supportive coordinator who understands your needs Apply today and experience what it's like to work with an agency that values your time, your license, and your voice. Join Staff Genius and take control of your nursing career! LPN jobs, female owned staffing agency, LPN agency jobs NY, Licensed Practical Nurse, nursing jobs near me, long-term care nurse, skilled nursing facility LPN,Jersey City, NJ 07306 LPN full time, pro-nurse staffing, rehab nursing jobs, LPN $42/hour, LPN every other weekend, Staff Genius agency, consistent nurse assignments. Job Type: Full-time Benefits: • Flexible schedule Experience: • Nursing home: 1 year (Required) License/Certification: • NJ LPN License (Required) Shift availability: • Day Shift (Required), • Overnight Shift (Required) Work Location: In person Job Posted by ApplicantPro

Job DescriptionWe are Local Infusion. Local Infusion is the fastest growing infusion provider in the United States, with a mission to transform the specialty infusion industry, because patients deserve better. By providing both exceptional, patient-centered care and the proprietary, AI-driven technology powering it, Local Infusion accelerates access, simplifies workflows, and improves outcomes for everyone in the infusion journey — from patients and clinicians to health plans, health systems, employers, and pharma. Clinicians can spend less time on paperwork and more time with patients, bringing comfort, connection, and community back to healthcare. With Local Infusion, every patient and every care team is fully supported, every step of the way. The Role We’re looking for an Insurance & Intake Coordinator -- an "Infusion Guide" -- who is passionate about raising the bar in infusion therapy care. The Infusion Guide will contribute to the company’s growth through detailed referral and intake coordination along with excellent customer and physician customer service. The Infusion Guide will make sure our patients receive the highest level of care possible in infusion therapy. This is a Full-Time position that will be located onsite whenever patients are scheduled. This role will be primarily based in Middletown, NJ and work 8-4:30pm. The ideal candidate will have prior experience reading medical charts and working on insurance pre-authorizations. The Infusion Guide role is perfect for those wishing to remain at the forefront of healthcare innovation, while having predictable hours, autonomy, and a manageable workload. * Salary starting at $25/hr + quarterly bonus based on metrics & full benefits In this role, you will: * Handle all aspects of the infusion referral process; obtaining authorizations, financial counseling, benefit investigation * Liaison with referring providers to obtain documentation necessary for treatment, and communicate status of their patients * Communicate referral process and status to patients in a customer-centric way * Openly communicate with referring/prescribing providers * Assist in maintaining medical inventory and office supplies * Dedicated 6 week training plan to help you succeed in your role Here’s what we’re looking for: * Passion for Patient Care, and Delivering Exceptional Patient Experiences * Health Care Experience Required * Prior Experience in Infusion is Preferred * Insurance Prior Authorization Experience * Medical Terminology Experience * Overall Medical Insurance Experience * Ability to quickly grasp new apps * Experience and strong familiarity utilizing Electronic Health Records (EHR) systems The Local Infusion Way Local Infusion is a respectful upbeat team united by our mission of shaping the way specialty infusion care is delivered. We are highly ambitious but understand that in order to do a great job, we have to take care of ourselves; we expect that you will have time and energy devoted to your families, friends and hobbies. As part of our team, full-time employees get: * Medical, dental, and vision insurance through our employer plan * Short and long-term disability coverage * 401(k) — as an early-stage startup, and we match! * 15 Days PTO — and we want you to take it! * Competitive paid parental leave and flexible return to work policy. * We invest in your career. Our company is growing quickly, and we'll give you the opportunity to do the same. You'll have access to a number of professional development opportunities so that you can keep up with the company's evolving needs and grow your career along the way. We don’t discriminate—Local Infusion is an Equal Employment Opportunity (EEO) Employer. We fundamentally believe that a more diverse and inclusive team leads to a stronger company more able to achieve our vision.

Job Description Patient Care Coordinator Opportunity Knocks! Location: East Rutherford, NJ Job Type: Full-time | In-person Pay: $21.00–$22.00 per hour (based on experience) Schedule: Monday–Friday, 9:00 AM–5:00 PM No nights. No weekends. Better work–life balance. About the Role PersonalRx, an innovative and rapidly growing national pharmacy, is seeking a detail-oriented, organized, and energetic Patient Care Coordinator to join our team. This role is ideal for someone with retail pharmacy experience who enjoys communicating with pharmacies, physicians, and patients to ensure seamless medication coordination. Spanish-speaking candidates are strongly encouraged to apply. Who We Are At PersonalRx, we do more for patients—at no added cost. We provide: • Free delivery, • Pre-sorted medications in personalized dose packs (instead of bottles) Key Responsibilities • Contact retail pharmacies to transfer prescriptions, • Communicate with doctors’ offices to obtain new prescriptions, • Handle incoming calls from pharmacies and physician offices, • Accurately document call outcomes in our system Qualifications Required: • High school diploma or equivalent, • Fluent in English, • Professional phone presence with strong empathy and attention to detail, • Ability to commute to East Rutherford, NJ, • 1+ year of retail pharmacy experience, • 1+ year of customer service or patient care experience, • CPhT certification (PTCB or NHA/ExCPT), • NJ State Pharmacy Technician License, • Competitive hourly pay ($21.00–$22.00 DOE), • Paid time off, • Employee referral program, • Opportunities for advancement based on performance Join a company that values its employees, compensates competitively, and is transforming the way patients manage their medications. PersonalRx is an Equal Opportunity Employer (EOE). Powered by JazzHR T5pALmqTgW

Job Description Health Center Inc. (also known as The New York Hotel Trades Council and Hotel Association of NYC, Inc Employee Benefit Funds) is a NYC based healthcare organization with ambulatory care facilities staffed with a wide range of health professionals to provide extensive medical and diagnostic services. We have an opening for a Radiology Coordinator mainly out of our Long Island City (Queens) location, but will be expected to travel to our other location at an ad-hoc basis (Harlem, Midtown, and Brooklyn). The Radiology Coordinator will coordinate workflow for radiologic services and all aspects of initial registration and verification of eligibility. They will also collaborate with other members of the health center staff to ensure timely provision of services and ensure that radiology records are complete, up to date, readily accessible, secure, and in compliance with other policies and regulations. Duties and responsibilities: Monitor daily patient schedules and emergency procedure add-ons, monitor department workflows, update schedules according to staffing and coverage Monitor patient wait time and inquiries Enter abnormal results in RIS for positive results tracking, monitor offsite reports Update mammography bi-rad results, notify physicians of status in FEMR Perform monthly health center stat report, schedule departmental staff meetings Monitor radiology task list, inventory/supplies check and requests Ensure quarterly equip procedures are performed, Ensure all departments comply with MQSA and NYC DOH standards Ensure staff is completing daily tasks Coordinate with other supervisors to ensure patient and staff satisfaction Education and experience: High school diploma Experience in a health care setting Excellent interpersonal, verbal, and written communication skills Experience working within Radiology department We offer a competitive salary ($58,300-$70,000) including, but not limited to, the following benefits: Medical, Dental, and Vision health benefits at no cost to all benefits-eligible employees and their eligible dependents Paid Time Off (Vacation, Personal, Sick days, and paid Holidays) 401(k) Plan Life Insurance Tuition Reimbursement Member’s Health Assistance Program Pre-Paid Legal Services Wellness Benefits Apply online. Equal Opportunity Employer

Job DescriptionJoin the ProMet Team Inspiring Others to Reach Their Full Potential At ProMet Physical Therapy, we’re more than a clinic — we’re a team of passionate pioneers redefining the standard of patient care through empathy, compassion, unity, excellence, and accountability. We’re seeking driven, emotionally intelligent professionals who are ready to grow their careers in healthcare while building meaningful relationships with their teammates, patients, and the communities we proudly serve. ⚡ Scheduling RequirementsTo be considered, candidates must have full availability for the following shifts at both our Glendale and Briarwood locations: • 8:00 AM – 2:00 PM, • 2:00 PM – 8:00 PMPosition OverviewThis role is ideal for a motivated individual eager to make an impact in a fast-paced, patient-centered environment. Key Responsibilities • Patient Experience: Greet, assist, and support patients — ensuring every interaction reflects professionalism, care, and empathy., • Scheduling & Coordination: Manage appointments, communicate effectively with therapists, and maintain smooth clinic operations., • Administrative Support: Handle insurance verification, authorizations, billing, and patient record management with accuracy., • Team Communication: Act as a vital link between patients, therapists, and operations to ensure clarity and efficiency., • Clinic Presentation: Maintain an organized, professional, and welcoming environment that embodies our commitment to excellence.What We’re Looking For, • Open availability (must cover both Glendale & Briarwood locations), • Strong alignment with our core values, • Excellent interpersonal and communication skills, • Detail-oriented with strong organizational abilities, • Ability to multitask and manage priorities effectively, • Empathy, compassion, and a genuine passion for helping others, • Prior healthcare experience is a plus — but attitude, accountability, and alignment come firstPreferred Qualifications, • Previous patient care coordinator or healthcare administrative experience, • Knowledge of insurance processes, medical terminology, and HIPAA compliance, • Experience using EHR systems (preferred, not required), • High emotional intelligence and ability to thrive in a collaborative, team-based environmentDetails & Benefits, • Part-Time & Full-Time Opportunities Available, • Competitive Salary (commensurate with experience), • Generous Holiday Schedule & Flexible Clinic Hours, • Scaling Vacation Time and Employee Discount Program Ready to Grow with Us?Join a team that leads with purpose, excellence, and integrity. Apply today and take your next step toward a rewarding career at ProMet Physical Therapy.

Job DescriptionLocation: Hybrid with patient visits (5 Boros, Hudson Valley, Spring Valley)Salary: $55K-$65K The Service Coordinator will be responsible for managing a caseload of patients, ensuring individualized service planning, monitoring, and ongoing coordination of care. While this position is primarily remote, quarterly in-person visits to patients’ homes will be required. The ideal candidate has strong case management experience and is familiar with NHTD/TBI Waiver programs; however, applicants with other case management backgrounds are encouraged to apply. Key Responsibilities For Service Coordinators: * Serve as the primary point of contact for assigned patients and their families. * Conduct initial assessments, develop individualized service plans, and coordinate needed services. • Be able to manage a case load of up to 25 clients. Monitor patient progress and adjust service plans as necessary. * Ensure compliance with state, program, and agency requirements. * Maintain accurate and timely documentation for all patient interactions. * Advocate for patients by connecting them with appropriate community resources and support services. * Conduct quarterly in-person visits to patients’ homes * Collaborate with interdisciplinary teams, providers, and other stakeholders to ensure quality care. Qualifications For Service Coordinators: * College degree required * Minimum of 3 years of experience in case management, care coordination, or related services. * Strong interpersonal, organizational, and problem-solving skills. * Ability to work independently in a remote environment while managing a caseload. * Willingness and ability to travel quarterly to patient homes across service areas. Location: 5 Boroughs, Spring Valley, Hudson Valley Region

Job Description MISSION STATEMENT Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent. POSITION OVERVIEW The Nurse Practitioner engages in the professional, organizational, and administrative activities to provide quality care to clients based upon their medical and psycho-social needs. The Nurse Practitioner along with the medical director, can develop, implement, and evaluate the medical practice delivery model in accordance with specific goals. The responsibilities of the Nurse Practitioner are leadership, direction and coordination in the provision of medical care and physician services supervised by the medical director and program director. The Nurse Practitioner assumes responsibility for applicable Federal, State and City regulations for the department. KEY ESSENTIAL FUNCTIONS • Participate in planning, development, and organization of medical services provided., • Act as health coordinator to assure the provision of education, risk reduction, counseling and referral services to all patients regarding pregnancy, HIV/AIDS, tuberculosis, hepatitis, sexually transmitted diseases, and all other communicable diseases. Also, training and education will be provided to all staff., • Meet with all scheduled patients efficiently and reviews scheduling with supervisor daily., • Review all medical policies related to patient care., • Conduct physical examinations of patients upon their admission and thereafter on an annual, regular and on an “as-needed-basis.”, • Review the completion and appropriateness of all intake documentation, including patient health history (i.e., other medications and allergies), drug abuse history and previous treatment failures., • Review and approval of initial needs assessment and patient initial treatment plans and reviews., • Participate in preparation for regulatory agency site visits., • Knowledge of Federal, State and City regulatory requirements and ensures all aspects of clinical care conforms to these requirements., • Order, evaluate, adjust and terminate prescription of medication dosages using sound medical, ethical and responsible discretion and meets with the patient to discuss any adjustments in medication dosage., • Review all accident/incidents related to patient care and provides input into actions necessary to resolve identified problems. Implements corrective actions as necessary and appropriate., • Ensure physical participation in the Interdisciplinary Care Planning process., • Prescription and provision of treatment in accordance to patient’s medical and mental condition and only upon their individual needs., • Determine physiological opiate dependency upon admission and patient eligibility for admission to program., • Participate in a weekly and on an “as-needed-basis” case conferencing sessions with MDT members to discuss preventative treatment measure to adverse changes as well as progress in patient’s medical condition., • Assure medical staff compliance with all regulatory and licensure guidelines., • Assure medical staff competence with all applicable policies and procedures of the facility and initiates action in cases of non-compliance., • Participate in the comprehensive care planning, discharge planning and client and staff development by providing ongoing medical training and education to staff. Assume health coordinator role., • Participate medical assessment, consultation, treatment, and referrals that facilitate comprehensive and coordinated patient care., • Participate crisis intervention and consultation on medical/psychiatric emergencies., • Assess client’s need for hospitalization and consultation with client’s Physician to include other care providers the patient is linked with and/or referred to., • Review all patient medication and, if indicated, prescribes medication in consultation with Physician upon patient need., • Provide the Program Director with reports on recommendations concerning the medical services., • Provide general nursing services within scope of license and patient safety goals., • Complete medical records in accordance to organizational policy, • Active and unrestricted New York State Nurse Practitioner license., • Active and unrestricted New York State Registered Nurse license., • Active and unrestricted NPI and DEA registration., • Masters Degree in Nursing/Related field completion of Accredited NP Program required., • Current Infection Control certification., • Current Basic Life Support certification, • Minimum of (3) three years of practical experience required., • Must obtain Mandated reporter (2 hours) training/certificate within thirty (30) days, • Must be board certified by either ANCC or AANP., • Ability to work on a strong team of professionals in a culturally diverse environment., • Ability to multitask and to work and function under pressure. Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally. As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.

Job Description Job Title/Position: Care Coordinator Reports To: Care Coordinator Supervisor JOB DESCRIPTION SUMMARY Responsible for coordinating home care services for managed care patients, which includes establishing and maintaining the patient's plan of care, establishing and maintaining positive relationships with managed care customers and related referral sources, and negotiating service agreements. ESSENTIAL JOB FUNCTIONS Responsibilities 1. Coordinates home care services for managed care patients, assists with the establishment of the plan of care in coordination with the physician and insurance Case Managers, and ensures a seamless transition to home care., 2. Collaborates with inpatient utilization review departments and managed care Case Managers to facilitate safe, early inpatient discharge., 3. Verifies insurance coverage and obtains initial authorizations for services and seeks reauthorization for ongoing and additional services., 4. Works with Clinical Supervisors and staff clinicians to gather, collate, and report patient care summary information to managed care Case Managers., 5. Maintains comprehensive working knowledge of managed care contractual relationships and ensures that patients are admitted and services are delivered in accordance with contract provisions., 6. Works with members of the billing team to ensure that managed care customers are billed according to Case Manager agreements., 7. Establishes and maintains positive working relationships with current and potential managed care customers., 8. Promptly responds to managed care customer's requests and concerns., 9. Assists in building community, customer, payer and patient perceptions of Girling Health Care Of New York, Inc. as a high quality provider of services., 10. Maintains comprehensive working knowledge in the field of managed care and shares information with appropriate organization personnel., 11. Maintains comprehensive working knowledge of community resources and assists customers in accessing community resources should services not be provided by Girling Health Care Of New York, Inc. The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description. POSITION QUALIFICATIONS 1. High school Diploma or GED, 2. At least one-three years' experience in health care managed care coordination, preferably in home health care., 3. Complies with acceptable professional standards and practice., 4. Ability to deal tactfully with customers and the community., 5. Great customer service skills and organizational skills, 6. Demonstrates good communication., 7. Demonstrates autonomy, organization, assertiveness. flexibility, and cooperation in performing job responsibilities., 8. Can work oncall as needed Languages: • English speaking a must, • Korean and Spanish a plus Company DescriptionThis is a CDPAP and Elixer Healthcare company. HCS Home Care provides direct home health care services to patients in their homes 24 hours each day, seven days each week, and every day each year. Our caring staff provides compassionate and loving care to patients of diverse background and patient care needs.This is a CDPAP and Elixer Healthcare company.\r\n\r\nHCS Home Care provides direct home health care services to patients in their homes 24 hours each day, seven days each week, and every day each year. Our caring staff provides compassionate and loving care to patients of diverse background and patient care needs.

Job DescriptionSpear Physical and Occupational Therapy is seeking a qualified, passionate Care Coordinator to join the team at our Brooklyn Heights clinic in Brooklyn. Care Coordinators are responsible for supporting patient care by making our patients feel welcomed and valued whilst also controlling the flow of the appointment. Care Coordinators are expected to respond to all phone calls and emails within 2 hours and always within 24hours. Care Coordinators will guide our patients through our out-of-network experience and greet all patients who enter the clinic with a smile. Care Coordinators are expected to execute 5-star customer service. Spear strives to foster a true community environment for both patients and team members; therefore, a collaborative spirit is valued to ensure everyone receives the care and support they needQualifications • Previous customer service experience., • Someone who is hospitable, welcoming, and team-orientated., • Strong communication skills and ability to multi-task., • A strong attention to detail and willingness to grow., • BA.BS degree preferred, not required.What We Offer, • We know that exceptional patient service can only be achieved when our team is well cared for., • We strive to create an environment that bolsters career growth while providing the flexibility and time necessary to simply be a human being. Further benefits include:, • One Medical paid membership. Learn more at onemedical.com/business, • Mental Health benefits that include paid time off and support services through Journey Live & employer sponsored EAP program., • Medical, Dental, Vision Benefits, Commuter FSA Plan., • 401(K) Safe Harbor Match: SPEAR will make a matching contribution equal to 100% of the first 3% of annual compensation, plus 50% of the next 2% of annual compensation. The total SPEAR matching contribution will not exceed 4% of your annual compensation, • Generous paid time including PTO, Floating Holidays, Company Holidays, Mental Health, • Commuter FSA Plans – pretax savings plans for travel to & from work, • Employee Perks: discounted rates for entertainment, travel, fitness, insurance plans, etc. Gym membership discounts with Blink & Crunch Fitness., • Manual dexterity to manipulate office equipment and make written notations., • Ability to use computer keyboard 90% of each workday., • Hearing acuity to communicate over the telephone., • Visual acuity to read information on computer screen., • The ability to sit, stand, walk for extended periods of time

Job Description At Redefine Healthcare, we believe in providing all patients with the highest quality of care and compassion. With our dedicated team of Neurosurgeons, Interventional Pain Management Specialists, Orthopedists, Psychiatrists, Physical Therapists, and Chiropractors, we pride ourselves on specializing in continuity of care for our patients. We are excited to add Vascular to our growing list of specialties. Redefine Healthcare is looking for a dedicated, full-time Motor Vehicle Coordinator to join our expanding team of healthcare professionals in our Paterson Office. The Motor Vehicle Coordinator will manage MVA patient intakes, coordinate legal requests, maintain patient records, and ensure timely submission of required documents, all while adhering to HIPAA guidelines and supporting the needs of the department. This full-time role requires strong organizational and communication skills in a fast-paced healthcare environment. We are looking for candidates that are motivated, compassionate and are looking to advance their career in a community that is always growing. Job Title: Motor Vehicle Accident Coordinator Salary/Pay Rate: $20-21/hour depending on specialty and experience Hours: 40 hours per week Job Type: Full-time Benefits: Paid time off, sick time, health insurance (medical, dental, vision, accident, and critical illness), life insurance, 401(k) with Company match, yearly bonus Job Title Duties (not limited to): • Handle all MVA patient intakes and schedule appropriately., • Mange all legal requests such as, but not limited to, medical records, narratives, and depositions., • Maintain accurate patient records and update information in the electronic health record (EHR) system., • Submit all required documents to insurance., • Submit work in a timely manner., • Follow-up on all requests., • Review patient's medical history and insurance coverage for approval., • Contact physicians and/or attorneys for additional information as needed., • Monitor schedule for potential issues., • Assist with other clerical tasks as needed., • Adhere to HIPAA guidelines in handling patient records., • Complete Ad hoc projects or tasks as they arise., • Communicate with supervisor or doctor scheduling conflicts and/or patient requests as they arise Minimum Level of Education or Experience Required: • High school Diploma or equivalent, Associate Degree or higher in related field preferred., • Minimum 1-2 years experience in a related health field or surgical coordinator role., • Proficiency in the EMR System, • Excellent organization and time management skills, • Effective communication skills to interact with medical professionals, patients, and families

Job Description Job Title: Virtual Care Coordinator Location: New York, NY 10017 Shift: 03:00 PM – 11:00 PM | 37.5 hrs/week Duration: 13 Weeks (Temp-to-Perm) Job Summary Support telehealth and remote patient monitoring by coordinating virtual care, observing patients in real-time, troubleshooting technology, and ensuring efficient, high-quality patient outcomes. Key Responsibilities • Manage telehealth schedules, consults, and workflows, • Monitor patients remotely and escalate safety concerns, • Document patient activity, interventions, and outcomes, • Perform QA reviews and support process improvements, • Provide technical support and train staff on telehealth tools, • Collaborate with clinical teams, IT, and stakeholders, • Maintain reports, metrics, and compliance standardsRequirements, • 2–3 years of telehealth or patient care experience, • Experience with remote monitoring & EMR systems, • Strong communication, multitasking, and analytical skillsPreferred, • Telehealth program development & training experience, • Knowledge of healthcare regulations and workflowsEducation For more details contact at or Call / Text at 516-862-1169. About Navitas Healthcare, LLC certified WBENC and one of the fastest-growing healthcare staffing firms in the US providing Medical, Clinical and Non-Clinical services to numerous hospitals. We offer the most competitive pay for every position we cater. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront.

Job Description The Icahn School of Medicine at Mount Sinai’s Affiliation with NYC H+H|Queens serving culturally diverse communities in Queens, New York seeks, an advanced practice provider (PA) to join our Neurology team at Queens as the Stroke Program Coordinator of our Advanced Primary Stroke Center. This individual, working under the Queens Stroke Program Medical Director and the Director of Neurology is an expert resource clinical practitioner and role model in caring for and assisting with the planning, implementing and evaluating care of stroke patients. Clinical Responsibilities: · Duties include direct in-patient consultation services and outpatient care as well as teaching and supervision of advanced practice providers, residents and medical students. · Assists with stroke code activations to ensure protocols are followed at supervisory level. Will be responsible to assess any process delays and work on PI projects as associated with the supervisory role. · Advocates for patients and family members, by designing policies and services that promote patient rights and optimal environments of care, building on customer satisfaction. · Assists in coordination of the tele-stroke program and transfers among facilities. Qualifications: · Master’s degree Bachelor's degree in Computer Science, Information Systems, Statistics, Biology, Pre-3-3-5 years of clinical experience. · Computer skills: Use of database and report writing software. Experience with MS Office products. · Ability to remain positive and supportive under high stress situations. · Excellent written and verbal communication skills. · Professional in dealing with confidential information. · Builds and maintains supportive relationships with diverse groups including nursing and physician colleagues, hospital administration, other departments and outside agencies. · Understanding of coding, documentation and regulatory requirements helpful. · A valid New York State License, DEA and Medicaid number. Education and Outreach: · Participates in community and educational outreach activities. · Identifies and facilitates opportunities for community engagement for stroke patients and caregivers i.e. stroke support groups, community events, and health fairs. Operations/Administrative Responsibilities: · Identification of stroke patients on a real-time basis, and entering all required data elements into the designated stroke center database and registry. · Prepares all required reports and performs the requisite data reconciliation. · Continuously monitors operational efficiency of the stroke program. · Responsible for participating in stroke program marketing. · Collaborates with physician leaders, specialists, nursing, service line team members, and other disciplines on stroke program policies, procedures, and protocols to improve outcomes for stroke patients and enhance the healthcare environment. · Provides coordination and administrative functions for the multidisciplinary Stroke Steering committee. Quality of Care/Regulatory: · Incorporates current stroke AHA guidelines and evidence-based practice into their respected stroke standards of practice. · Ensures the implementation of standards of care according to Clinical Practice Guidelines. · Assesses the need for, plans, and implements quality improvement programs driving stroke quality measures. · Utilizes quality improvement data to identify and implement evidence-based interventions that reflect current scientific knowledge; practice and promote continuity of care. · Participates in Joint Commission and State Stroke Center certification efforts focusing on compliance of standards. · Participates in patient follow up and monitors patient satisfaction scores. · Reviews and analyzes data for trends, shares data with stakeholders, and utilizes data for performance improvement initiatives. · Abstracts and manages data for Get with the Guidelines and the Joint Commission. The Mount Sinai Health System (MSHS) provides equal employment opportunity to all its employees and applicants for employment without unlawful discrimination on the basis of their actual or perceived race, creed, color, religion, national origin, sex, gender, gender expression, gender identity, age, disability, marital or parental status, sexual orientation, veteran, immigration, citizenship, or other protected status. EOE including Veterans and Disabled Company DescriptionWho We Are: Over 42,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve. Formed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospital campuses, including Mount Sinai Beth Israel, Mount Sinai Beth Israel Brooklyn, The Mount Sinai Hospital, Mount Sinai Queens, Mount Sinai West (formerly Mount Sinai Roosevelt), Mount Sinai St. Luke’s, and New York Eye and Ear Infirmary of Mount Sinai.Who We Are:\r\nOver 42,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve.\r\n\r\nFormed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospital campuses, including Mount Sinai Beth Israel, Mount Sinai Beth Israel Brooklyn, The Mount Sinai Hospital, Mount Sinai Queens, Mount Sinai West (formerly Mount Sinai Roosevelt), Mount Sinai St. Luke’s, and New York Eye and Ear Infirmary of Mount Sinai.

Job Description New Alternatives for Children, Inc. (NAC) is an award-winning not-for-profit agency dedicated to serving children and families with medical complexities, chronic illnesses, and disabilities throughout the five boroughs. To assist in achieving this mission, NAC is currently seeking an LPN: Pediatric Nurse/Care Coordinator to join its Comprehensive Healthcare Center (Medical). • Title of Position: LPN: Pediatric Nurse/Care Coordinator, • Position Type: Full-time, • Salary Range: $62,000- $67,000, • Location: 825 7th Avenue, New York, NY, 10019, • Make home visits to children in the Prevention and Foster Care Programs, according to program guidelines, • Triage responsibilities include obtaining and documenting vital signs, collecting specimens, performing vision and hearing screens and administering immunizations for children served in the clinics, as ordered by MD/PNP, • Provide education for families on how to optimally care for the children in their home settings, particularly around the children's special health care needs, with reinforcement as needed, • Collaborate within the medical/nursing department and across departments with social workers, education specialists, recreation staff, mental health, and other professionals to best support meeting the child's health care needs, • Maintain and update plans of care as needed, assuring optimal quality of care, • Participate actively in multidisciplinary Clinical Care Conferences and Family Team Conferences convened at NAC and selected interagency case conferences held at NAC and in the community, • Ensure accurate and timely documentation of all patient care and community-based activities., • Assist in administrative dues, when needed, • Completion of accredited licensed practical nursing program, completion of licensing exam, • Bilingual (English/Spanish) a plus, • Computer literacy required New Alternatives for Children, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. New Alternatives for Children, Inc. was founded on the principle of inclusion. We strive to create and maintain a diverse, equitable, and inclusive workplace at all levels. It is not enough to serve; we must strive to dismantle oppressive policies and practices.

Job Description DISCLAIMER Job descriptions are not meant to be all-inclusive, and the job itself is subject to change. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Summary The Care Coordinator serves as the main point of contact for facilities and physicians participating in the High Needs REACH program. This role blends care transition functions with provider consulting responsibilities to ensure patients experience seamless care coordination, facilities achieve measurable performance improvement, and providers are engaged with data-driven insights. The Care Coordinator will work closely with post-acute facilities, physicians, patients, and internal PBACO teams to reduce readmissions, improve quality, and strengthen participant satisfaction. This position requires strong communication skills, the ability to share and interpret data with stakeholders, and the clinical knowledge to support patients navigating their Medicare benefits. The role requires travel up to two times per month, including overnight stays, to meet with facilities and providers. Essential Duties and Responsibilities Care Coordination • Monitor ADTs (admission, discharge, transfer feeds) to identify outlier information that may impact patient outcomes., • Alert facilities or participating providers when relevant findings are identified., • Encourage communication between facilities and participating providers to support collaborative decision-making., • Serve as the primary liaison for High Needs REACH facilities and participating providers., • Conduct monthly facility performance review meetings, presenting data and opportunities for improvement with measurable action items., • Educate facility staff and providers on REACH program requirements, PBACO policies, and care coordination best practices., • Share facility- and provider-level data with stakeholders, highlighting opportunities for improvement., • Monitor and report on performance metrics such as readmissions, length of stay, transition timeliness, and patient satisfaction., • Document all patient, provider, and facility interactions in designated platforms with 100% compliance., • Collaborate with internal PBACO teams (Data Analytics, Clinical Action Team, Population Health) to align care coordination with organizational goals., • Identify facility-level trends or barriers impacting patient outcomes and escalate as needed. Care Coordination & Outcomes • ≥ 90% of patient transitions completed with documented PCP follow-up., • ≥ 85% patient satisfaction with outreach., • 100% of assigned facilities have monthly performance review meetings documented with measurable improvement goals., • ≥ 80% of participating facilities demonstrate improvement in at least one tracked metric (LOS, readmissions, or timeliness)., • ≥ 98% accuracy in documentation and reporting of patient transitions and facility metrics., • 100% of reports and meeting documentation completed within 48 hours of interaction., • Clinical Knowledge: Understanding of Medicare benefits, transitions of care, and post-acute continuum (SNF, HHA, rehab)., • Communication: Strong written/verbal skills for engaging patients, providers, and facility staff., • Data Interpretation & Analytics: Strong Excel and analytic skills; ability to synthesize and piece together data from multiple sources to create actionable opportunities tailored to different audiences., • Relationship Building: Develops trust with physicians, facility leaders, and patients., • Problem-Solving: Identifies barriers to care and develops creative, patient-centered solutions., • Education: Bachelor’s degree in Healthcare, Nursing, or Administration required; Master’s degree in a relevant subject preferred., • Experience: ≥ 2 years in SNF, HHA, care management, or provider relations., • Preferred: Prior ACO or value-based care experience, familiarity with High Needs populations., • Technical Skills: Strong Excel and data analytic skills required; proficiency in Microsoft Office; familiarity with care coordination platforms (e.g., CarePort, Epic, or similar)., • Combination of office-based work, facility visits, and occasional patient interaction., • May work at a computer for prolonged periods., • This is not a supervisory role.

Job DescriptionSpear Physical and Occupational Therapy is seeking a qualified, passionate Care Coordinator to join the team at our Sports Club- W 67th location. Care Coordinators are responsible for supporting patient care by making our patients feel welcomed and valued whilst also controlling the flow of the appointment. Care Coordinators are expected to respond to all phone calls and emails within 2 hours and always within 24hours. Care Coordinators will guide our patients through our out-of-network experience and greet all patients who enter the clinic with a smile. Care Coordinators are expected to execute 5-star customer service. Spear strives to foster a true community environment for both patients and team members; therefore, a collaborative spirit is valued to ensure everyone receives the care and support they need.Qualifications • Previous customer service experience., • Someone who is hospitable, welcoming, and team-orientated., • Strong communication skills and ability to multi-task., • A strong attention to detail and willingness to grow., • BA.BS degree preferred, not required.What We Offer, • We know that exceptional patient service can only be achieved when our team is well cared for., • We strive to create an environment that bolsters career growth while providing the flexibility and time necessary to simply be a human being. Further benefits include:, • One Medical paid membership. Learn more at onemedical.com/business, • Mental Health benefits that include paid time off and support services through Journey Live & employer sponsored EAP program., • Medical, Dental, Vision Benefits, Commuter FSA Plan., • 401(K) Safe Harbor Match: SPEAR will make a matching contribution equal to 100% of the first 3% of annual compensation, plus 50% of the next 2% of annual compensation. The total SPEAR matching contribution will not exceed 4% of your annual compensation, • Generous paid time including PTO, Floating Holidays, Company Holidays, Mental Health, • Commuter FSA Plans – pretax savings plans for travel to & from work, • Employee Perks: discounted rates for entertainment, travel, fitness, insurance plans, etc. Gym membership discounts with Blink & Crunch Fitness., • Manual dexterity to manipulate office equipment and make written notations., • Ability to use computer keyboard 90% of each workday., • Hearing acuity to communicate over the telephone., • Visual acuity to read information on computer screen., • The ability to sit, stand, walk for extended periods of time