Patient care coordinator jobs in New York, NYCreate job alerts

Heart to Heart Home Care is seeking a coordinator to join our quickly growing team! Description: As a coordinator you will be responsible for answering and documenting any issues, inquiries and/or schedule changes that occur for our Brooklyn branch. The coordinator is responsible for managing incoming Brooklyn branch employee call outs and finding replacements to care for our patients as needed. Qualified candidates must be extremely detail-oriented, with excellent communication, and problem solving skills. Responsibilities: Match, assign and schedule caregivers based on availability and skill level. Trouble shooting & educating staff on how to use our call in & out system. Excellent customer services skills (written and verbal). Ability and willingness to accept calls at any time. Requirements: Must be fluent in conversation Spanish. Must be available weekends to be in office. Knowledgeable in Word, Excel, and HHA Exchange a PLUS. Remain composed, professional, and maintain a positive attitude. Job Type: Full-Time Schedule type: (Saturday & Sunday/8:00am - 4:30pm) ( 3 weekdays/ 9:00am-5:30pm) What we offer: Supportive management team Growth opportunities 401K Retirement Benefit Sick day and PTO benefits Employee of the month incentive Job Type: Full-time Schedule: 8 hour shift Work Location: In person Job Type: Full-time Pay: $18.00 - $23.00 per hour Schedule: Every weekend Monday to Friday Morning shift Work Location: In person Job Type: Full-time Benefits: 401(k) Health insurance Paid time off Work Location: In person

Bilingual Staffing Coordinator for Home Care Agency (Ridgefield) (Ridgefield) A Joy Home Care LLC Home Care Agency in Ridgefield NJ looking for a Coordinator(Office work). Prefer Minimum 2yrs Experience. No experience applicant will be trained!! Permanent position. Bilingual a must(Spanish/English). Excellent customer service. Google Drive. HHAexchange software. Job Responsibilities: Document all changes and occurrences for Patients and Aides on a daily basis. Ensure all patients are receiving services. Responsible for scheduling and assigning Home Health Aides to patient's homes. Controls and monitors schedule changes. Ensure that services are provided as prescribed by the client's plan of care. Communicate with patients and aides to ensure they satisfied with care provided. Qualifications: Organized and detail oriented Excellent communication skills Availity to multitask Office Hours: Mon-Fri am9:00-pm5:00

Job description Job Title: Executive Assistant Company: Courageous Therapy Location: Rochelle Park, NJ — Hybrid (3 days on-site / 2 days remote) Job Type: Part Time- Full-Time Reports To: Leidy Quispe, Founder & CEO Expected Start: September 2025 (­flexible) About the Role: Courageous Therapy is looking for a highly organized, proactive, and creative professional to become Leidy’s right-hand partner—part accountability coach, part executive assistant. You’ll protect her time, keep projects moving, and elevate our brand presence while ensuring clients continue to receive gold-standard care. This is a multifaceted position spanning executive support, social media management, customer service, and day-to-day practice operations. If you thrive on variety, love systems, and are passionate about mental-health advocacy, we’d love to meet you. Key Responsibilities: Executive Assistance Calendar & Email Management – own Leidy’s schedule, triage emails, and coordinate patient sessions, media appearances, and travel. Weekly meets with Leidy and Social Media Team Event & Travel Logistics – book podcasts, speaking engagements, and all related travel. Presentations & Docs – draft and refine slide decks, handouts, and other speaking materials. Client & Partner Relations – send thoughtful gifts, manage outreach, and nurture collaborations. Goal Tracking – keep Leidy on pace with social-media milestones, book-writing deadlines, and other strategic objectives. Information Organization – maintain orderly digital files, contacts, and personal notes. Client & Customer Service Serve as the first point of contact for new leads—screening for fit with Leidy’s specialty. Confirm and Make appointments for clients Explain services, out-of-network processes, and our trauma-focused approach. Address inquiries, troubleshoot concerns, and escalate to Leidy when appropriate. Monitor outstanding invoices and follow up on payments. Practice Operations & Team Support Office Management Draft and update SOPs to keep operations consistent and scalable. General Mental Health Practice Tasks What We’re Looking For: Organized Multitasker: You can juggle priorities and meet deadlines in a fast-paced environment. Clear Communicator: Strong written and verbal skills for client emails, social captions, and team updates. Customer-Centric Mindset: Empathetic, solutions-oriented, and dedicated to exceptional client experiences. Creative Problem-Solver: Eager to brainstorm content ideas and tackle challenges proactively. Growth-Oriented Team Player: Open to feedback, learning, and evolving with a growing practice. Why Join Courageous Therapy? Meaningful Impact: Help clients break cycles of trauma and live more fulfilling lives. Direct Mentorship: Work closely with Leidy and Joe—gaining insights into therapy, branding, and business strategy. Dynamic Projects: From social campaigns to event planning, your days will be varied and creatively stimulating. Mission-Driven Culture: We value empathy, connection, and real change—both for our clients and our team. About Courageous Therapy Founded by Leidy Quispe, LPC, ACS, Courageous Therapy empowers individuals to heal unresolved pain, dismantle self-sabotage, and reclaim authentic self-worth. Guided by her own healing journey, Leidy offers a safe, judgment-free space for deep, trauma-informed work. Mission: Help people heal generational trauma, self-doubt, and unhealthy patterns so they can build fulfilling relationships and lead purposeful lives. Vision: A world where every individual lives free from past burdens—ending cycles of trauma for future generations. Job Types: Full-time, Part-time Pay: $17.00 - $21.00 per hour Expected hours: 15 – 30 per week Benefits: Flexible schedule Paid time off Experience: Personal assistant: 1 year (Preferred) Language: Spanish (Preferred) Ability to Commute: Rochelle Park, NJ 07662 (Required)

We are seeking a detail-oriented and compassionate Medical Receptionist to join our healthcare team. The ideal candidate will be responsible for providing exceptional patient service while managing various administrative tasks in a fast-paced medical environment. This role requires proficiency in medical terminology, strong organizational skills, and the ability to handle multiple tasks efficiently. Responsibilities • Greet patients warmly and manage the front desk operations, ensuring a welcoming environment., • Schedule patient appointments using EHR systems., • Perform insurance verification and collect payments as needed, adhering to HIPAA regulations., • Maintain accurate medical records and documentation review, including CPT coding and ICD-10 coding., • Handle multi-line phone systems with professionalism, addressing inquiries and directing calls appropriately., • Assist with medical billing processes and coordinate care plans for patients., • Provide clerical support including filing, typing, and maintaining office organization., • Collaborate with healthcare providers to ensure seamless patient care and efficient office management., • Utilize Microsoft Office and other computer skills for various administrative tasks. Qualifications • Previous experience as a Medical Receptionist or in a similar medical administrative support role is preferred. (Workers Comp and No-Fault), • Familiarity with EMR., • Knowledge of medical terminology, ICD coding (ICD-10), CPT coding, and health information management is essential., • Bilingual candidates are encouraged to apply to enhance patient communication., • Strong customer service skills with an emphasis on patient service and office experience., • Excellent phone etiquette and typing skills are required for effective communication., • Ability to work collaboratively within a team while managing individual responsibilities effectively. Join our dedicated team in providing outstanding healthcare services while ensuring a positive experience for our patients. We look forward to welcoming you aboard!

Job Title: Intake Officer Company: Terrace Homecare Location: [Insert Location] Employment Type: [Full-time/Part-time] Position Overview: The Intake Officer is responsible for managing the initial patient admission process, ensuring accurate collection of client information, verifying eligibility, and coordinating with healthcare teams to initiate services. This role is vital in providing a smooth and efficient transition for patients into Terrace Homecare’s care services while maintaining compliance with all regulatory and company requirements. Key Responsibilities: Receive and process all new patient referrals from hospitals, physicians, insurance companies, and other referral sources. Collect and verify patient demographic, medical, and insurance information. Confirm patient eligibility and benefits with insurance providers. Coordinate with clinical staff to schedule assessments and initiate care plans. Maintain accurate and organized intake records in the electronic health record (EHR) system. Communicate effectively with patients, families, and referral sources to ensure a positive intake experience. Ensure compliance with HIPAA, DOH regulations, and internal policies during the intake process. Provide regular updates to management regarding intake volumes, referral sources, and process improvements. Collaborate with billing and authorization departments to ensure smooth processing of claims. Qualifications: High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred. Prior experience in healthcare intake, admissions, or a related administrative role preferred. Knowledge of home healthcare services and insurance verification processes is an advantage. Strong communication and interpersonal skills. Detail-oriented with excellent organizational abilities. Proficiency in Microsoft Office and familiarity with EHR systems. Ability to work in a fast-paced environment and handle multiple tasks efficiently.

Are you a skilled and compassionate Dental Assistant looking to join a dynamic team in Brooklyn, NY? NY Smiles Dental is a forward-thinking, multi-location dental practice dedicated to providing exceptional patient care in a modern, compassionate setting. We are seeking an essential team member who will ensure the smooth flow of our clinical operations and contribute to our patient-first approach. This role combines hands-on clinical support with excellent communication and organizational skills, allowing you to work alongside our dentists and hygienists to make patients feel comfortable and prepared for their procedures. Key Responsibilities Clinical Support • Prepare treatment rooms and sterilize instruments and materials for a wide range of procedures, including exams, fillings, crowns, and root canals., • Assist the dentist using four-handed dentistry techniques., • Take digital X-rays, intraoral photos, and impressions., • Accurately record patient information and treatment notes in our dental software systems., • Instruct patients on post-operative care and general oral hygiene. Infection Control & Equipment Maintenance • Maintain strict sterilization and infection control protocols in compliance with OSHA and CDC guidelines., • Disinfect clinical surfaces and operatories between patient appointments., • Monitor and manage the inventory of dental supplies and PPE., • Maintain and troubleshoot clinical equipment as needed. Patient Interaction & Administrative Support • Greet and prepare patients, reviewing their health histories and ensuring they feel at ease before and during procedures., • Assist with front desk duties when necessary, such as appointment confirmation and treatment coordination., • Communicate effectively with the dental team to optimize patient flow and daily scheduling. Qualifications & Requirements • Must possess excellent interpersonal skills, a calm demeanor, strong attention to detail and a willingness to learn., • CPR/BLS certification is also required., • Must be bilingual (English and Spanish)., • Completion of an accredited Dental Assisting program or equivalent on-the-job experience is preferred., • New York State Dental Assistant license and current radiology certification are preferred., • 1–2 years of experience in a general or multi-specialty dental practice is preferred., • Familiarity with dental practice software like Dentrix or OpenDental., • Pay for the position is $18 - $23/hr, based on experience. About NY Smiles Dental NY Smiles Dental is a multi-location dental practice in Brooklyn, NY, committed to clinical excellence and a patient-first approach. Our mission is to provide exceptional care in a modern, compassionate setting. We value our Dental Assistants as key players in building patient trust, optimizing clinical operations, and enhancing our overall standard of care. How to Apply If you meet these qualifications and are ready to be a key player on our team, we encourage you to apply directly through this platform. Please submit your resume, a brief cover letter and a 1 minute video outlining your experience and why you would be a great fit for NY Smiles Dental. We look forward to hearing from you!

Office Manager / Assistant Office Manager — Luxury Cosmetic Dental Practice Join a premier cosmetic dental practice located in a stunning downtown nyc. We serve a discerning, high-end clientele and are known for delivering exceptional care in a refined, welcoming environment. We are seeking an experienced and polished Office Manager or Assistant Office Manager to help lead our team and manage daily operations at an elite level. The ideal candidate embodies excellence in customer service, personal presentation, professionalism, and organization, with a sharp attention to detail and strong follow-up skills. You are proactive, tech-savvy, and thrive in a fast-paced, luxury service setting. Key Responsibilities: • Oversee and optimize daily front-office operations, • Deliver white-glove service to our VIP patients, • Lead, support, and coordinate team workflow and scheduling, • Manage communications, billing, and practice systems with precision and care, • Ensure a seamless, five-star experience from first call to final follow-up What We Offer: • A beautiful, modern workspace in Tribeca, • A fun, supportive, and professional team culture, • Wonderful patients who value what we do, • Growth potential in a high-performing, respected practice, • Bonus System, • 401K, • Paid Vacation days If you are a confident, detail-driven professional ready to help our practice thrive, we’d love to meet you.

Job Summary: The LHCSA Field Registered Nurse (RN) plays a pivotal role in providing high-quality and compassionate healthcare services to patients in their homes. This position involves conducting assessments, administering skilled nursing care, and collaborating with interdisciplinary teams to ensure the delivery of comprehensive care and optimal patient outcomes. Responsibilities: Conduct thorough assessments of patients' health conditions, including physical, psychological, and social aspects. Develop individualized care plans in collaboration with patients, their families, and healthcare team members, tailored to meet the unique needs and goals of each patient. Provide skilled nursing care, including but not limited to medication administration, wound care, catheter care, infusion therapy, and other specialized treatments as prescribed. Monitor patients' vital signs, symptoms, and response to treatment, and adjust care plans as necessary to promote wellness and prevent complications. Educate patients and their families about their health conditions, treatment plans, medication management, and self-care strategies to promote independence and optimal health outcomes. Coordinate care with physicians, therapists, social workers, home health aides, and other healthcare professionals to ensure seamless and coordinated services. Document all patient assessments, interventions, and communications accurately and in a timely manner, adhering to LHCSA regulations and standards. Communicate effectively with patients, families, caregivers, and healthcare team members to provide updates, address concerns, and facilitate continuity of care. Participate in interdisciplinary team meetings, case conferences, and care planning sessions to review patient progress, discuss goals of care, and coordinate services. Adhere to all regulatory requirements, LHCSA policies and procedures, and professional standards of practice, ensuring compliance with state and federal regulations. Maintain confidentiality of patient information and uphold patient privacy rights in accordance with HIPAA regulations. Engage in ongoing professional development activities to enhance clinical knowledge and skills, stay abreast of current evidence-based practices, and maintain licensure and certifications. Requirements: Valid registered nurse (RN) license in the state of practice. Bachelor's degree in nursing (BSN) preferred. Minimum of one year of clinical experience, preferably in home health, community health, or a related field. Strong clinical assessment and critical thinking skills. Excellent communication and interpersonal skills, with the ability to establish rapport and build therapeutic relationships with patients and families. Ability to work independently and as part of a multidisciplinary team, demonstrating flexibility, adaptability, and professionalism. Proficiency in electronic health record (EHR) systems and other healthcare technology tools. Reliable transportation and a valid driver's license. Willingness to travel to patients' homes and other community settings as needed. Ability to work flexible hours, including evenings and weekends, to accommodate patient needs and scheduling requirements. Job Types: Full-time, Per diem Pay: $85.00 - $100.00 per hour Work Location: On the road Preferred to be able to work in Brooklyn and Queens

One of my Reference company is Hiring for the below Position Check it out 🌟 We're Hiring: Customer Support Executive – Healthcare (Onsite, New York, USA) 🌟 📍 Location: Onsite – New York, USA 💼 Experience: 2–3 Years 🚫 Note: Only US-based candidates can apply. No sponsorship or visa will be provided. 🏢 Company: Alfa Healthcare Supply Inc. – A trusted provider of high-quality medical equipment and supplies, committed to enhancing patient care across the U.S. Join Alfa Healthcare Supply Inc., where our mission is to deliver dependable healthcare solutions with compassion and care. We are looking for a Customer Support Executive to help us support patients and healthcare professionals from our New York office. 🔑 Key Responsibilities: ✅ Respond to Inquiries: Handle calls, emails & messages from patients and healthcare providers with professionalism and accuracy. ✅ Resolve Complaints: Address and resolve customer concerns with empathy and efficiency. ✅ Intake & Documentation: Enter new customer data and coordinate with the authorization team. ✅ Follow-Ups: Communicate with doctors’ offices to obtain prescriptions and required clinical documentation. ✅ Team Collaboration: Work closely with internal departments including sales, operations, and clinical teams. 📩 Interested?

Job Title: Front Desk Receptionist (Bi-lingual English/Ukrainian or Russian) Location: Atlantic Dental Care – [Insert Location] Job Type: Full-Time About Us: Atlantic Dental Care is a patient-focused dental practice committed to providing high-quality, compassionate dental care in a welcoming environment. We value communication, professionalism, and cultural sensitivity as we serve a diverse community. Job Summary: We are currently seeking a friendly, organized, and professional Front Desk Receptionist who is fluent in both English and Ukrainian or Russian to join our team. The ideal candidate will be the first point of contact for our patients and will ensure a smooth flow of administrative operations at the front desk. Key Responsibilities: • Greet patients warmly and create a welcoming environment, • Schedule, confirm, and reschedule appointments via phone, email, or in person, • Answer incoming calls, address inquiries, and direct calls appropriately, • Maintain patient records and ensure all documentation is accurate and up-to-date, • Verify insurance information and collect co-pays and other payments, • Translate or assist communication with Ukrainian or Russian-speaking patients, • Coordinate with dental assistants and doctors to ensure patient flow is efficient, • Manage incoming and outgoing mail and emails, • Maintain cleanliness and organization of the reception area, • Handle basic administrative duties such as scanning, filing, and data entry Qualifications: • High school diploma or equivalent; Associate’s degree preferred, • Fluency in English and Ukrainian or Russian is required, • 1+ years of experience in a dental or medical office preferred, • Knowledge of dental software (e.g., Dentrix, Eaglesoft) is a plus, • Excellent verbal and written communication skills, • Professional demeanor and appearance, • Strong organizational skills and attention to detail, • Ability to multitask and work in a fast-paced environment What We Offer: • Competitive hourly wage, • Paid time off and holidays, • Dental care discounts, • Opportunities for advancement, • Supportive and multicultural team environment

Job Summary: The Registered Nurse (RN) provides direct and individualized nursing care to patients based on the nursing process. The RN assesses, plans, implements, and evaluates patient care and coordinates with the healthcare team to ensure high-quality patient outcomes. Key Responsibilities: Assess patient conditions and needs through physical exams, medical history review, and diagnostic results. Develop and implement patient care plans in collaboration with the healthcare team. Administer medications and treatments as prescribed. Monitor patient progress and response to treatments; document and report findings. Provide emotional support and education to patients and their families. Maintain accurate and timely documentation in patient records. Adhere to infection control, safety, and quality standards. Collaborate with physicians, case managers, therapists, and other healthcare professionals. Supervise and delegate tasks to Licensed Practical Nurses (LPNs), Certified Nursing Assistants (CNAs), and other healthcare staff as appropriate. Participate in staff meetings, training, and continuing education. Qualifications: Education: Associate or Bachelor of Science in Nursing (ASN or BSN) from an accredited program. Licensure: Current RN license in the state of practice. Certifications: Basic Life Support (BLS); Advanced Cardiac Life Support (ACLS) preferred or required depending on department. Experience: [Insert years] of clinical experience preferred; new graduates may be considered. Skills and Competencies: Strong clinical judgment and critical thinking skills Effective communication and interpersonal skills Ability to work independently and as part of a multidisciplinary team Proficient in electronic health records (EHR) systems Time management and organizational skills Work Environment: May require standing for long periods, lifting patients, and exposure to infectious diseases. Rotating shifts, weekends, holidays, and on-call may be required depending on the role.

We are a growing pediatric therapy clinic located in the heart of New York City, dedicated to providing high-quality occupational, physical, and speech therapy to children and families. Our compassionate, multidisciplinary team is committed to delivering client-centered care in a supportive and inclusive environment. Position Summary We are seeking a detail-oriented, organized, and proactive Healthcare Administrative Coordinator to support day-to-day clinic operations, with significant responsibility for billing, insurance verification, and revenue cycle management. This role begins as a contractor position, with a path to permanent employment based on performance and clinic needs. Key Responsibilities Billing & Insurance (60%) Manage end-to-end billing processes for private clients and third-party insurance payers. Verify insurance eligibility and benefits prior to services rendered. Submit and track claims through clearinghouses or EMR systems. Follow up on unpaid claims, denials, and appeals to ensure timely reimbursements. Generate patient statements and manage patient billing inquiries professionally and empathetically. Administrative Support (40%) Assist in scheduling appointments and managing clinician calendars. Maintain up-to-date client records and intake documentation in EMR. Ensure HIPAA compliance across all administrative processes. Support general clinic operations, including supply ordering, front desk coverage, and coordination with therapists and families. Qualifications Associate’s or Bachelor’s degree in Healthcare Administration, Business, or related field (or equivalent experience). Minimum 2 years of experience in a healthcare administrative role, ideally in a pediatric or therapy clinic. Hands-on experience with insurance billing, including knowledge of CPT codes, ICD-10, EOBs, and appeals. Familiarity with EMR systems and billing platforms (e.g., Fusion, Therabill, SimplePractice, Ocean Friends, or similar). Excellent communication and interpersonal skills, especially with families of pediatric clients. Strong attention to detail and organizational skills. Ability to work independently and handle sensitive information with confidentiality. To Apply Please submit your resume and a brief cover letter outlining your relevant experience in healthcare administration and billing. Candidates currently located in NYC or with plans to relocate are strongly preferred.

JOB DESCRIPTION Job Description Description: About Us: At Advocare Jersey Heights Pediatrics, we are dedicated to providing compassionate and high-quality care to children and their families. Our pediatric practice is a warm and welcoming environment, and we’re looking for a friendly, reliable, and organized Front Desk Medical Receptionist to be the first point of contact for our young patients and their families. If you are passionate about working in pediatrics and enjoy creating positive experiences for children and parents, we’d love for you to join our team. The Front Desk Medical Receptionist plays an essential role in ensuring smooth operations in our pediatric practice. You’ll be the first face our patients see and the voice they hear when calling, so a warm, friendly demeanor and exceptional organizational skills are key to this role. Benefits Available: • Medical and Prescription Drug Coverage, • Dental Insurance, • Vision Insurance, • 401K Employer Match, • Flexible Spending Accounts (FSA), • Health Savings Account (HSA), • Voluntary Hospital Indemnity Insurance, • Voluntary Term Life and AD&D Insurance, • Voluntary Short-Term Disability & Long-Term Disability Insurance, • Voluntary Critical Illness, Cancer, and Accident Insurance, • Greet patients and families with warmth and professionalism as they arrive, • Check in patients, verify insurance information, and update personal details, • Schedule, confirm, and reschedule pediatric appointments, • Answer phone calls, direct inquiries, and assist parents with appointment-related questions, • Collect co-pays, process payments, and provide receipts, • Maintain patient records and ensure all forms are completed accurately, • Help manage patient flow in a busy office, coordinating with clinical staff, • Keep the reception area clean, organized, and welcoming for children and parents, • Educate families about office policies, insurance, and payment procedures, • High school diploma or equivalent required, • Previous experience in a pediatric medical office or healthcare setting preferred, • Familiarity with pediatric terminology and patient needs is a plus, • Proficiency with electronic medical records (EMR) systems, • Excellent communication skills with a focus on interacting with children and parents, • Strong organizational skills with the ability to multitask in a fast-paced environment, • Friendly, patient, and empathetic attitude toward children and families, • Bilingual (English/Spanish or other languages) is a plus but not required

Part‑Time GYN Nurse Practitioner (NP) or Physician Assistant (PA) – Washington Heights, Spanish Speaking Our busy gynecology practice has proudly served the community in Washington Heights for over 20 years. With a team that currently includes 1 NP, 1 PA, and Dr. Mamdani supervising, we see approximately 150 GYN patients weekly. We’re seeking an experienced, compassionate, Spanish‑speaking NP or PA to join us part‑time and conduct independent speculum exams and patient evaluations. Key Responsibilities: • Independently perform speculum exams and full GYN evaluations. • Conduct history-taking, physicals, Pap smears, contraceptive counseling, STD testing, and routine well-woman exams., • Examine patients and make clinical decisions unsupervised; Dr. Mamdani performs any required procedures., • Document assessments, diagnoses, and care plans in the chart., • Collaborate with physician supervisor and coordinate referrals as needed., • Deliver culturally sensitive care to a predominantly Spanish-speaking population. Qualifications:, • NP (WHNP, FNP) or PA‑C license in New York State and current registration., • Minimum 2 years of GYN experience., • Fully bilingual in English and Spanish (spoken and written)., • Confident in performing speculum exams, Pap smears, pelvic exams independently., • Comfortable working autonomously in a fast-paced practice., • BLS certification required; optional: DEA license., • Part‑time: flexible schedule (e.g., 2–3 days/week), including occasional weekends if needed., • Onsite at our Washington Heights office. Why Join Us?, • Meaningful work inside a trusted community practice with deep roots., • Engage with a loyal Latinx patient base who value compassionate, linguistically aligned care., • Collaborate closely with seasoned GYN clinicians, with ample support., • Flexible hours and part-time scheduling available for a healthy work-life balance. How to Apply: If you’re an experienced GYN NP or PA who thrives in independent patient care, loves working with Spanish-speaking women, and seeks part-time flexibility, we’d love to hear from you! Apply directly by submitting your resume!

One Step Physical Therapy is seeking a Customer Service Front Desk Receptionist, who will be responsible for interacting with patients in a healthcare setting and managing administrative tasks for the medical team. Their duties include scheduling patient appointments according to Doctor availability, explaining intake forms to new patients and processing payments after treatment. Job Skills & Requirements: SPANISH SPEAKING PREVIOUS CUSTOMER SERVICE EXPERIENCE Coordinate appointments for patients. Great customer Service Patient care, appointment confirmation and follow up with patients are critical to function in this role. Phone etiquette and interpersonal skills are a must. Previous experience in the medical sector is a plus Travel time : 30 minutes away is preferable Duties: Greet and welcome visitors in a warm and professional manner. Answer phone calls promptly, directing inquiries to the appropriate personnel while maintaining excellent phone etiquette. Manage the front desk area, ensuring it is tidy and presentable at all times. Handle incoming and outgoing mail and packages efficiently. Maintain calendars for appointments, meetings, and events, ensuring effective calendar management. Utilize Google Suite for document creation, scheduling, and communication. Assist with office management tasks including filing, data entry, and other administrative duties as needed. Coordinate with other departments to facilitate smooth operations within the office. Experience Previous experience in an office or administrative role is preferred but not required. Proficiency in Google Suite and familiarity with office phone systems is a plus. Strong organizational skills with the ability to manage time effectively and prioritize tasks. Excellent verbal and written communication skills are essential. Ability to work independently as well as part of a team in a collaborative environment. If you are a motivated individual with a passion for providing excellent customer service and possess the necessary skills to thrive in an office setting, we encourage you to apply for this exciting opportunity as a Front Desk Receptionist! Job Types: Full-time, Contract Pay: $16.00 - $19.00 per hour Shift: 10 hour shift 8 hour shift Work Location: In person Job Types: Full-time, Contract Pay: $16.00 - $19.00 per hour Shift: Day shift Morning shift Ability to Commute: New York, NY 10032 (Required) Ability to Relocate: New York, NY 10032: Relocate before starting work (Required) Work Location: In person

Job Title: Patient Coordinator Reports To: Store Manager / Operations Manager Job Summary: The Patient Coordinator serves as the first point of contact for patients and customers at our medical supplies store. This role is responsible for providing exceptional customer service, managing patient records, coordinating product orders, insurance verifications, and ensuring a smooth and supportive experience for every patient. Key Responsibilities: • Customer Service & Patient Support, • Order Management & Coordination, • Documentation & Insurance Handling, • Administrative & Operational Support