Patient coordinator jobs in Newark, New Jersey - Page 7Create job alerts

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Paid time off, • Flexible Scheduling, • Competitive Compensation Responsibilities • Collaborate with physicians, patients, families, and healthcare staff, • Coordinate a variety of healthcare programs, • Review daily measures, • Oversee a monthly patient roster, ensuring comprehensive care for each individual, • Aiming for a patient engagement rate of 90% or higher, • Develop individualized care plans, • Educate patients on their healthcare options, • Create goals and monitor progress toward goals, • Recruit and train staffQualifications, • Previous experience as a Care Coordinator or in a similar position is preferred, • Certification as a medical assistant or higher is required (licensing required in NY state), • Fluency in Russian language is a must, • Strong problem-solving and organizational skills, • Ability to manage multiple projects or tasks and prioritize appropriately, • Ability to work in fast-paced situations and make sound decisions quickly, • Excellent interpersonal skills and high level of compassion, • Strong verbal and written communication skills, • Comfortable learning and using EHR platforms This is a remote position.

Job DescriptionSalary: $22 - $24 Company Overview: Empowering Health, Enriching Lives: True Cares Enduring Mission At True Care, we stand as a beacon of compassion and excellence in home healthcare. With a profound commitment to enhancing the quality of life for individuals and families, our mission is to provide holistic, personalized care that empowers health and enriches lives. Every day, we embark on a journey to bring comfort, vitality, and dignity to those we serve. Our mission is driven by a deep understanding of the unique needs and aspirations of each individual under our care. We believe that home is not just a place but a sanctuary where healing and well-being flourish best. Hence, we endeavor to make this sanctuary a haven of health and happiness. We pledge to create a nurturing environment where our clients and their families feel heard, valued, and supported. Our highly trained and empathetic professionals are not just caregivers but partners in the pursuit of well-rounded wellness. With a focus on open communication, collaboration, and respect, we forge lasting relationships that transcend the boundaries of traditional healthcare Our mission is to be a guiding light, illuminating the path toward optimal health and well-being. As we navigate challenges and triumphs together, we remain resolute in our dedication to uplifting lives, one compassionate interaction at a time. At True Care, we don't just offer home healthcare we offer hope, healing, and a brighter tomorrow. Position title: Home Care Staffing Coordinator Location: Full-time Monday-Friday 9 am-5 pm on-site in Brooklyn, NY Position summary: The Scheduling Coordinator is responsible for coordinating caregiver placement and visit confirmations between the Home Health Aides and our patients. Responsibilities include creating and maintaining staff schedules, confirming attendance and communicating with the caregivers, patients and their families while adhering to True Cares policies and procedures. He/she performs case management for the assigned caseload and works to provide best quality service. Key Responsibilities: • Strategically coordinate placement of services between clients in their homes and the caregivers on HHA eXchange, • Successfully maintain a caseload of 80-90 patients ensuring they receive the best homecare service, • Participate in departmental trainings, • Assist the Team Lead with coverage and work with the team members with any staffing challenges, • Communicate openly with other staff in the department regarding scheduling, availability, attendance, and larger scale issues; ensuring documentation is being updated for all of our caregivers and patients in HHA eXchange, • Verify caregivers attendance for daily ensuring they are attending their scheduled cases and be able to prioritize staffing cases for no-shows, call-outs or any missed visits based on the patients needs of care, • Handle and respond promptly to incoming calls, emails or faxes from physicians, contracts or clients requesting report status and/or information; communicate with contracts for patient status, • Communicate with patients and their families regarding appointment scheduling, physician plan of care, appointment changes, no shows and/or cancellations, • Maintain and document communication with all caregivers in HHA eXchange; coordinate the caregivers schedules and maintain a schedule of all services per month, • Verify billed services against requested services, • Maintain patient confidentiality and privacy with dignity and respect, • Participate in patient case conferences, in-service programs, exit interviews for caregivers and orientation, • Manage phone calls in a supportive, reassuring manner for patients, families, physicians, and others Required Qualifications: • High School diploma/ GED equivalent, • Knowledge of HHA eXchange is highly preferred, • Bilingual Fluency in Spanish, • Strong interpersonal and communication skills, • Able to deal with difficult or sensitive situations in person or on the phone, • Excellent customer service having empathy and patience in working for elderly population, • Able to multitask and work in an extremely fast paced environment, • Ability to maintain a professional demeanor when handling issues Benefits: • Health, dental, and vision insurance, • 401(k) with company match, • PTO and paid holidays, • Professional development opportunities, • Mission-driven work in an innovative healthcare space

Job DescriptionEligible for a $2,000 sign-on bonus upon completion of 90 continuous days of employment About Elite Elite Home Health Care is a licensed home care agency that provides professional homecare services in the New York Metropolitan area, Central, and Upstate NY Regions. At Elite, we only hire the most qualified nurses, home health aides and caregivers who are hand-picked based on their skills and capabilities. They are all licensed, insured and cleared with extensive background screening. But most importantly, our caregivers are known for their warmth, attentiveness and reliability. Our main goal is to deliver compassionate, professional, and integrity-centered care to our clients. We work within the community to provide quality home care for individuals in need. We are committed to providing our clients with the best possible and most compassionate care! Job Summary As a Coordinator at Elite Home Health Care, you will play a pivotal role in ensuring the smooth and efficient coordination of home care services for our patients. You will be responsible for managing an assigned caseload, strategically coordinating the placement of services between clients and caregivers and maintaining successful caseload management to ensure timely and appropriate care delivery. Additionally, you will collaborate with team members to address staffing issues, update patient and caregiver records accurately and promptly, and assist with on-call duties as scheduled. Your strong leadership, problem-solving, and communication skills will be essential in providing high-quality care and support to our patients and their families. Essential Duties and Responsibilities: • Responsible for the assigned caseload, ensuring that patients receive the best possible home care services., • Strategically coordinate placement of services between clients and caregivers using HHA eXchange., • Maintain successful caseload management and ensure timely and appropriate care for patients., • Attend departmental training and meetings to stay updated on policies, procedures, and best practices., • Assist the team lead with coverage and collaborate with team members to address staffing issues., • Discuss schedule, availability, attendance, and other important issues with department staff members openly and constructively., • Update patient and caregiver records in HHA eXchange accurately and promptly., • Verify caregivers’ attendance daily, prioritize staffing cases for no-shows or call-outs based on patient needs., • Receive and handle calls, emails, or faxes from contractors and clients requesting information or updates on reports; discuss patient status with nurse care managers., • Receive complaints from caregivers about working conditions or policies and collaborate with management to resolve issues in the employee's best interests., • Assist with on-call duties as scheduled.Qualifications and Skills:, • General experience in healthcare or a related area preferred., • Proficient in Microsoft Office Suite, HHA Exchange, and internet navigation., • Strong leadership and problem-solving skills., • Excellent organizational abilities and attention to detail., • Strong oral and written communication skills, capable of effectively communicating with employees, patients, and their families., • Ability to define problems and goals, collect data, establish facts, take action, and address issues., • Ability to multitask in a fast-paced environment., • Flexible schedule to accommodate the needs of the department and patients.Work Environment:, • On-siteBenefits:, • Medical Insurance, • PTO & Sick Time, • Referral ProgramPay Range: The hiring range for this position is $23.00-$26.00/hour. Various factors will determine final compensation such as a candidate’s years of relevant work experience, skills, certifications, and location. HouseWorks, LLC and its Family of Companies is an Equal Opportunity Employer. We do not discriminate against race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability or genetic information. Powered by JazzHR 1qVtkTM5w8

Job Description Administrative Assistant/ Medical Front Desk Receptionist Summary of Responsibilities This position will work directly with the Administrator (or Front Office Supervisor if applicable) for the smooth functioning of the reception/registration aspects of our Center. He/she will be primarily responsible for maintaining the daily schedule, answering multiple phone lines, and obtaining patient registration information on a daily basis. In addition, the Patient Services Coordinator will enter the demographic and insurance information into the billing system and verify that a pre-authorization number is obtained from the insurance company when required. Qualifications • High School Graduate, • Trained in Medical Office protocol., • At least one year of experience in a Medical Office setting with a working knowledge of Medical terminology. Prior experience with scheduling desired., • Previous experience with multiple phone lines, and routine front office equipment, e.g. fax, copier, postage machine., • Above average computer skills needed, e.g. experience in all aspects of MS Office., • Pre-employment physical with additional testing as required to meet OSHA standards. Job Relationships • Works under the direction of the Administrator (or Front Office Supervisor if applicable); reports to the Administrator., • Works cooperatively with Endoscopy Center co-workers, the staff of Physicians utilizing the Endoscopy Center and the external billing company representatives., • Presents a friendly, courteous, and helpful manner in all interactions with patients and other offices. Physical Activities and Requirements • Possesses good physical health, capable of working in a demanding environment., • Able to perform the basic functions of the job including extended hours, standing, bending, and stretching with frequent trips to all areas of the Center., • Able to lift, and carry supplies and equipment as needed., • Possesses manual dexterity, hearing acuity, and visual acuity, which are important to the performance of the job tasks., • Speaks clearly and distinctly to perform extensive communication with other staff members, patients, and their families/escorts, physicians, vendors and other third parties., • Appears professional at all times., • Wears professional attire as dictated by center policy. Responsibilities The duties and responsibilities of the Patient Service Coordinator include, but are not limited to: • Schedules the appointment and completes patient demographic and insurance information, • Accurately schedule a patient for a procedure or change an appointment in the automated scheduling system., • Calls patients that chose the phone interview option to complete their registration form, asking all questions in a professional manner., • Accurately enter data into all billing screens., • Reviews all registration forms generated from the computer or received by fax. Follows up by phone call, if any pertinent information is incomplete., • Obtains pre-authorization for procedures at the Center, • Checks every patient’s insurance to see if an authorization is needed for a procedure at the Center., • Calls the Professional office to obtain referrals for the procedure. If the procedure location is listed on the referral, obtains a copy of the referral for our chart. Inputs the authorization number to the appropriate screen, when required., • Prints list of completed patient information prior to date of procedures, thereby checking for completeness. Any missing information or authorization is to be obtained no later than the working day prior to the procedure date., • Prepares and reviews data prior to the day of the procedure, • Verifies the accuracy of the next day’s schedule and prints the completed registration forms and appointment schedule from the billing system on the morning of the working day prior to procedure date to ensure that all data is complete., • Assembles chart paperwork and checks that all papers have the patient’s identification sticker., • Calls all patients the day before the procedure as a reminder of the date and time and verifies that patient knows how to get to the facility. Reminds patient to bring their insurance card with them and why this is necessary., • Prints billing sheet the working day prior to the procedure date. Places sheet in designated location in the Procedure area., • Prepares the patient identification bracelet., • Verifies the presence of a consent form for the procedure., • Greets Patients on the day of the procedure, • Greets the patient and escort in a friendly and professional manner., • Verifies the correct procedure and correct physician with the patient and has the patient sign the consent. Then signs and dates the consent as the witness.., • Verifies the correctness of the information on the ID bracelet, utilizing proper patient identification then applies it to the patient’s wrist., • Asks the patient to review and sign the registration form, noting any changes. Makes a copy of the front and back of the insurance cards and verifies the information on the card against the registration form. Enters any changes into the billing system., • Explains the center policy on Advanced Directives, Patient Rights and Responsibilities to the patient., • Explains the Financial Policy to the patient, obtains the patient’s signature, records the date and returns a copy to the patient., • Assembles the chart, places the chart on a clipboard, leaving the Pre-Assessment Record on top for the Admitting Nurse., • Asks the patient and escort to sit in the reception area and notifies the nursing staff to make them aware that the patient is ready., • Answers the questions of family/friends regarding the progress of the procedure and informs them of any delays (the Recovery room Nurse will keep the Patient Services Coordinator notified)., • Directs the family/friends to the Recovery Room as needed, explaining to them the reasoning for only one family member per patient., • Miscellaneous Duties, • Efficiently and courteously answers multiple phone lines and directs calls as appropriate. Able to give clear, concise directions to the Center., • Maintains an adequate inventory of stationary, printed forms, copy paper and dictation tapes and coordinates ordering with his/her supervisor., • Maintains a supply of charts compiled., • Places initialed copy of Pathology report in chart and files medical charts as needed., • Operates and troubleshoots computer, fax, copier and printer., • Troubleshoots Microsoft Outlook, the electronic medical record system, the billing system, prints reports and prepares daily tape backup., • Informs their supervisor of any problem with the schedule (e.g. no shows, cancellations, delays)., • Opens the Center in the am for patients, turning off the alarm and checking for any signs of unauthorized entrance., • Keeps the reception area neat and clean during the day (throwing out cups, straightening magazines, etc.), • Completes any request for a copy of medical records at the direction of the Facility Manager., • When directed, can initiate the “911” call, and gives information according to policy., • Performs additional duties as directed (within the scope of training) e.g. gives pre-procedure instructions to patients., • Attends all staff meetings and in-service classes on regularly scheduled days

Job DescriptionSalary: $21 - $23 per hour Company Overview: Empowering Health, Enriching Lives: True Cares Enduring Mission At True Care, we stand as a beacon of compassion and excellence in home healthcare. With a profound commitment to enhancing the quality of life for individuals and families, our mission is to provide holistic, personalized care that empowers health and enriches lives. Every day, we embark on a journey to bring comfort, vitality, and dignity to those we serve. Our mission is driven by a deep understanding of the unique needs and aspirations of each individual under our care. We believe that home is not just a place but a sanctuary where healing and well-being flourish best. Hence, we endeavor to make this sanctuary a haven of health and happiness. We pledge to create a nurturing environment where our clients and their families feel heard, valued, and supported. Our highly trained and empathetic professionals are not just caregivers but partners in the pursuit of well-rounded wellness. With a focus on open communication, collaboration, and respect, we forge lasting relationships that transcend the boundaries of traditional healthcare Our mission is to be a guiding light, illuminating the path toward optimal health and well-being. As we navigate challenges and triumphs together, we remain resolute in our dedication to uplifting lives, one compassionate interaction at a time. At True Care, we don't just offer home healthcare we offer hope, healing, and a brighter tomorrow. Position title:Home Care Staffing Coordinator We are hiring multiple positions! Location:Full-time Monday-Friday 9 am-5 pm on-site in Sunset Park, Brooklyn NY & Flushing, Queens NY Position summary:The Scheduling Coordinator is responsible for coordinating caregiver placement and visit confirmations between the Home Health Aides and our patients. Responsibilities include creating and maintaining staff schedules, confirming attendance and communicating with the caregivers, patients and their families while adhering to True Cares policies and procedures. He/she performs case management for the assigned caseload and works to provide best quality service. Key Responsibilities: • Strategically coordinate placement of services between clients in their homes and the caregivers on HHA eXchange, • Successfully maintain a caseload of 80-90 patients ensuring they receive the best homecare service, • Participate in departmental trainings, • Assist the Team Lead with coverage and work with the team members with any staffing challenges, • Communicate openly with other staff in the department regarding scheduling, availability, attendance, and larger scale issues; ensuring documentation is being updated for all of our caregivers and patients in HHA eXchange, • Verify caregivers attendance for daily ensuring they are attending their scheduled cases and be able to prioritize staffing cases for no-shows, call-outs or any missed visits based on the patients needs of care, • Handle and respond promptly to incoming calls, emails or faxes from physicians, contracts or clients requesting report status and/or information; communicate with contracts for patient status, • Communicate with patients and their families regarding appointment scheduling, physician plan of care, appointment changes, no shows and/or cancellations, • Maintain and document communication with all caregivers in HHA eXchange; coordinate the caregivers schedules and maintain a schedule of all services per month, • Verify billed services against requested services, • Maintain patient confidentiality and privacy with dignity and respect, • Participate in patient case conferences, in-service programs, exit interviews for caregivers and orientation, • High School diploma/ GED equivalent, • Knowledge of HHA eXchange is highly preferred, • Fluency in Mandarin and Cantonese or Fuzhounese, • Strong interpersonal and communication skills, • Able to deal with difficult or sensitive situations in person or on the phone, • Excellent customer service having empathy and patience in working for elderly population, • Able to multitask and work in an extremely fast paced environment, • Ability to maintain a professional demeanor when handling issues Benefits: • Health, dental, and vision insurance, • 401(k) with company match, • PTO and paid holidays, • Professional development opportunities, • Mission-driven work in an innovative healthcare space