Turnkey Coordinator - HVAC
14 days ago
Charlotte
Job Description As a result of our phenomenal growth, MSS Solutions, LLC has an opening for a Turnkey Coordinator - HVAC in our Charlotte, NC office. If you are an experienced professional who is looking to grow your career and contribute fresh and innovative ideas to serve our customers, this is an opportunity you should explore! A career at MSS is not just a job -- it's collaborating with the business's best talent. It's having a part in building a better future. It's making a difference in people's lives. The success of MSS is a direct reflection of our team's dedication, passion, and hard work. Since 1996, MSS has taken pride in retaining some of the best talents in the industry by promoting a culture of respect, collaboration, and empowerment. Role and Responsibilities • Work closely with Turnkey Operations Team to assist in Estimating and customer presentation., • Review database and provided documents to ensure accurate set-up of TK projects utilizing Vista Viewpoint and SharePoint., • Manage and execute change orders, updating WO/SP files with information., • Work closely with the Turnkey Operations Team to coordinate the installation schedule., • Manage/execute the essential TK field team support functions: sending appointments, reviewing notes, etc., to include Vista training and guidance to the field team., • Generate POs and assist with procuring equipment/materials., • Execute and maintain reports such as Open Call Reports, Cost vs. Estimated, and others as needed/requested., • Schedule, host, and attend team & customer meetings and provide data as requested., • Assist Project Manager with reporting, permit & inspection requests., • Prepare and submit timely billing documents, AIA applications, billing in customer portals, oversee & correct invoices, billing errors, and account collections as needed., • Submit billing through customer portals, as required., • Assist with accounts payables and receivables, including communicating with vendors and customers regarding invoices and billing errors., • Work with the Turnkey Operations Team to assist in generating and providing complete closeout documentation and warranty coverage., • Work with the Turnkey Operations Team and Service Manager to review PM Agreement opportunities., • Assist in reviewing and maintaining cost estimates of material, subcontractors, purchased equipment, and other TK project-related activities., • Document work by maintaining files for each job., • Assist/Provide documentation for internal and external auditors., • Assist the Accounts Receivable Department with account collections., • Monitor and respond to email requests., • Collaborate with the Service Coordination team, Operations Manager, and TK team., • Other such duties and responsibilities as assigned by the Company from time. Qualifications and Requirements • Demonstrated proficiency in MS Office (Outlook, Excel, Word), SharePoint, and basic Windows environment., • Knowledge of basic accounting and business principles., • Ability to work with diverse teams., • Excellent written and verbal communication skills., • Ability to positively represent the company and communicate with others at varying technical levels., • Ability to learn and become proficient with Service Management software and financial accounting systems within the timeframe of training period., • Strong organizational skills., • Ability to work as a member of the Service Coordination Team., • Must have excellent attention to detail and a high sense of urgency., • Understanding of general service and/or construction industry., • Knowledge of HVAC Service, Fire & Security Service, and Controls Service preferred, • Knowledge of Viewpoint Vista/WennSoft/Key2Act, a plus., • Associates degree in business administration, accounting, or another related field a plus., • Physical Demands: Constant sitting, walking short distances, bending, stooping, twisting, reaching above and/or below shoulder, handling/grasping documents or office equipment, clear speaking and adequate hearing sufficient to communicate effectively and respond appropriately in-person and/or on the telephone, vision sufficient to read source materials and computer screen data, repetitive motions for computer equipment use, lift 25 lbs. occasionally, 5-10 lbs frequently to lift/carry/move objects, files and documents., • Must successfully pass a background check & drug test. Work Environment: Work is performed in an open office environment with conditioned air and bright lights. Benefit Highlights At MSS, we value our employees by providing a supportive culture with competitive compensation and a benefits package that continues to evolve based on our business's growth and our employees' needs. Currently, our benefits include: • Medical/Dental/Vision Insurance, • 401k with Employer Contributions, • PTO, • Paid Holidays, • Employee Assistance Program, • Long-term Disability, • Short-term Disability, • Flexible Spending Plan, • MSS Solutions, LLC is an equal opportunity employer and a drug-free environment., • All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. MSS Employees, please visit the MSS Career Center or contact HR to apply.