Charlotte
Job DescriptionDescription: Job Title: EDI Analyst Job Type: FT Location: #LI- Remote, to be considered for this role, you must reside in one of the following states — AL, AK, AR, AZ, CT, DE, FL, GA, IA, ID, IN, KS, KY, LA, MA, ME, MI, MT, MS, MO, NC, ND, NE, NH, NM, NV, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VA, WI, WV, WY Job Summary At FloresHR, we are passionate about our clients having a great experience and this also applies to our team and our future team members. Building a remarkable team is a top-level company priority. The EDI Analyst is responsible for internal EDI processes and EDI implementation for the firm. This position supports Account Management with expert level knowledge, guidance, and management of EDI file feeds to help continue to build and strengthen the firm’s reputation. The EDI Analyst reports to the Senior EDI & Quality Assurance Manager. What You’ll Do • Maintain general employee benefit knowledge as well as system knowledge regarding Flexible Spending Accounts, Cafeteria Plans, Health Reimbursement Arrangements, HSA Administration, Commuter Benefit Accounts, COBRA and Direct Reimbursement models., • Interact with Account Managers, Clients, Brokers, and file feed Vendors in a positive and helpful way through email and calls to facilitate implementation of EDI file feeds for enrollment/eligibility, contribution, and COBRA file types., • Understand tasks and processes related to EDI file set-up and maintenance and communicate technical requirements and objectives clearly internally and externally, with emphasis on translating these requirements simply to all audiences regardless of their prior knowledge on these subjects., • Manage EDI Team inbox in Microsoft Dynamics utilizing features of the platform to provide fast responses and work together with your team and Account Managers efficiently and transparently., • Perform file testing and file layout building as required for multiple plan and file types for all external clients., • Manage and perform other internal duties relating to client files, which may include routing, auditing, and handling error reports., • Serve as the resource for problem identification and resolution of file feed related issues., • Support firm growth and improvement by participating in development projects relating to EDI processes and Data Pipeline testing., • Create, manage, and improve the training platform at the firm on an ongoing basis., • Perform other duties as assigned., • 2-3 years of experience in EDI or related field preferred. Experience in benefits management, customer service or an account management related field preferred but not required, • Preferred but not required, bachelor’s degree., • Experience Importing and exporting data from benefit platforms used for Flexible Spending Accounts, Cafeteria Plans, Health Reimbursement Arrangements, HSA Administration, Commuter Benefit Accounts, COBRA and Direct Reimbursement model preferred. (Example systems such as; Alegeus, WEX, Datapath)., • Comfortable using SQL queries to generate insights is a plus., • Experience using ETL tools such as Adeptia, Azure Data Factory (ADF), Informatica or equivalent is highly preferred., • Someone with a solid understanding of end-to-end SFTP processes, including setting up inbound and outbound file transfers, authenticating via SSH keys and password, configuring directories for data providers, and understanding our file specifications across various feed types., • A detail orientated individual with strong organizational and prioritizing skills, and the ability to be flexible and multi-task in a collaborative environment., • Able to confidently use independent judgment and expertise to manage groups., • Someone with strong interpersonal skills who understands that our business objective is to provide superior customer service and can handle conflict in a professional manner., • An internally motivated individual looking to grow personally and professionally., • A qualified candidate who possesses above average analytical and problem-solving skills and is experienced with Microsoft Excel., • Someone with the ability to process and manipulate data in a variety of formats while ensuring accuracy and data integrity., • Able to perform this job successfully and grow into managing significant client relationships. FloresHR's standard work hours are Monday through Friday, 8:30am to 5:00pm ET with a one-hour lunch break. Roles may be approved for other schedules by managers. This role operates in a professional #LI-remote office environment. To be considered for this role, you must reside in one of the following states — AL, AK, AR, AZ, CT, DE, FL, GA, IA, ID, IN, KS, KY, LA, MA, ME, MI, MT, MS, MO, NC, ND, NE, NH, NM, NV, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VA, WI, WV, WY. This role is mostly sedentary and consists of prolonged periods sitting at a desk and working on a computer. This role also utilizes other tools such as a phone, copy machine, and printer. Common programs often used are Outlook, Word, and Excel. This position frequently communicates with FloresHR team members and candidates and must be able to exchange accurate information clearly in these situations. How We Support Our Team At FloresHR, we invest in our people, our community and our technology and strive to provide work life balance, paired with professional growth for each of our employees. We provide an innovative benefit solution for our clients but that does not apply just to our clients. They extend to our team too! • Competitive Benefits – FloresHR offers competitive medical, dental, and vision benefits for employees and their families. We also provide company funded HSA’s, Pre- and Post-tax 401k’s with a company match up to 5%, and other great benefits such as Life Insurance, Accident Insurance, Pet insurance, and more!, • Work Life Balance – We want all our team members to have time to focus on themselves and their families. We offer a Monday - Friday schedule, a generous vacation policy and a Life Balance Reimbursement Plan to support this. Our vision is to be the most admired benefits partner, and our core values and beliefs are: • We believe in always doing the right thing., • We believe that a remarkable service experience is possible., • We believe in trusting one another as an operating philosophy., • We believe that high performance teams deliver extraordinary results., • We believe in building benefits technology that converts the complex to easy.
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