Customer Service Representative (CSR)
19 days ago
Central LA, Los Angeles
A Customer Service Representative (CSR) acts as the main point of contact between a company and its customers. Their role involves addressing customer inquiries, resolving issues, providing information about products or services, and ensuring a positive customer experience. They often handle complaints, process orders, and offer support to help maintain customer satisfaction and loyalty. Effective communication, problem-solving skills, and a good understanding of the company’s offerings are key to succeeding in this role.