Studio Coordinator
2 days ago
Garden City
Job DescriptionBenefits: • 401(k) matching, • Dental insurance, • Employee discounts ESSENTIAL FUNCTIONS: • Responsible for implementation of established customer service standards for all customers. Goal is to exceed customer expectations from initial inquiry to ongoing customer relationship management., • Accountable for efficient and effective day-to-day operations, as well as following all policies and procedures to accomplish customer service standards. Includes: opening duties, greeting clients, answering phones, making appointments, rescheduling, retail sales, membership/package sales, cash transactions, customer check-in/check-out, appointment confirmation calls, contributing to and balancing the overall flow of the studio, closing duties., • Responsible for discovering the need and enrolling new and existing clientele in our Club Orange Membership, • Responsible for recognizing and communicating with Studio Manager regarding areas for process improvement., • Responsible for maintaining a clean and professional environment including daily cleaning checklists., • Other duties as assigned by management, • Flexibility and coverage of shifts in short-notice/emergency situations (sickness, etc.), • Must be able to work evenings and weekends.MINIMUM QUALIFICATIONS: Required: High School Degree or equivalent, • Excellent Written and Verbal skills, • Team player, • Exceptional Customer Service, • Multi-tasking, • Detail OrientedPreferred: Front Office Experience/Customer Service Sales Experience Experience in Studio/Salon Setting, • Administrative Duties:, • Answering and routing phone calls, • Stocking supplies, • Scheduling, • Greeting visitorsTeam Environment:, • Working alone and with a teamThis Company Describes Its Culture as:, • Team-oriented -- cooperative and collaborativeErgonomic Workspace:, • NoSchedule:, • Monday to Friday, • Weekends requiredTypical start time:, • 8:30AM or 2:30 PMJob Types: Full-time, Part-time Pay: $16.75 - $17.25 per hour Benefits: • 401(k), • 401(k) matching, • Dental insurance, • Vision insuranceSchedule:, • Monday to Friday, • Weekends as neededWork Location: In person