70 Best relationship manager Jobs in Yonkers, New York (November 2025)

Reminiscence Coordinator

3 days ago

Old Tappan

When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work® by Activated Insights. This is the 8th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. COMMUNITY NAME Sunrise of Old Tappan Job ID 2025-235467 JOB OVERVIEW The Reminiscence Coordinator is responsible for providing overall leadership and management of the reminiscence neighborhood. Responsibilities include promoting excellence in resident care in accordance with each resident's Individualized Service Plan (ISP), programming, providing outreach and support to families, being resourceful and knowledgeable with the Family Resource Library and the evolving information on Alzheimer's disease. Responsible for championing the designated care manager concept throughout the neighborhood, assisting in the recruiting, hiring, and training of team members, completing staffing, scheduling and timekeeping review, team member recognition, engagement, and performance management. RESPONSIBILITIES & QUALIFICATIONS Essential Duties As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: Resident Care and Programs Plan, organize, develop, and lead the overall operation of the reminiscence neighborhood(s) in accordance with federal, state/provincial, and local laws, and Sunrise Senior Living standards, guidelines, and regulations. Champion the all-embracing quality delivery of the Resident Centered model. Act as the community champion in reminiscence programming and activities. Partner with the Activities and Volunteer Coordinator (AVC) to ensure a variety of appropriate and individualized activities are available throughout the day and evening and that Care Managers are actively involved and engaged with activities. Design, schedule, and facilitate the reminiscence program incorporating Life Skills and focusing on creating pleasant days, including a variety of dementia appropriate activities. Partner with the Resident Care Director (RCD) to ensure that the residents clinical needs are addressed. Review, prior to move-in, the resident's preferences and needs and schedule the Family Meeting to discuss the Resident Profile. Facilitate the ISP and Daily Assignment Sheet development to ensure excellence in service delivery, safety, hydration, and resident engagement in Life Skills programming. Support the RCD with the assessment process to determine levels of care and staff. Oversee planning for family events and services. Exercise some discretion and independent judgment in performing and evaluating needs of the residents. Partner with the dining service coordinator to ensure meeting individualized resident needs and preferences and participate in the dining experience daily. Understand resident changes in condition and take appropriate action including communication to family. Review clinical alerts to document and learn about pertinent information and any resident's physical and behavioral changes. Establish a cooperative relationship with the local Alzheimer's Association chapter or other Alzheimer's advisory organization. Facilitate network contacts and arrange for speakers from community groups and organizations to provide educational support for families of the residents and serve as the liaison with the community Alzheimer's specialists. Ensure monthly family support group meetings are planned and facilitated. Partner with RCD ensuring that Sunrise clinical indicators are met and are below established benchmarks in restraint free environment, weight management, anti-psychotics, and behavior management. Quality Assurance and Regulatory Compliance Ensure that the community follows all federal, state/provincial, and local laws and regulations and Sunrise standards as it pertains to resident care and services. Develop and implement appropriate plans of action to correct identified deficiencies in compliance with Sunrise expectations for regulatory compliance. Develop a thorough working knowledge of current and evolving state/provincial laws, regulations, policies, and procedures dictated for residents and ensure compliance. Partner with leadership team to ensure and promote community is in compliance with national/provincial regulations pertaining to occupational health and safety requirements. Practice safety procedures at all times including Personal Protective Equipment (PPE), fire extinguishers, Safety Data Sheets (SDS), and Lockout Tagout procedures. Financial Management Assist in the presentation and value of Sunrise's products and services for our residents, families, team members, and targeted referral sources. Understand and manage the department budget to include labor/labour and other expenses and its impact on the community's bottom line. Review monthly financial statements and implement plans of action for deficiencies. Process and submit monthly expenses and budget data timely per Sunrise policies and internal business controls. Coordinate with the community team to achieve maximum staff economies and cross training when applicable. Understand the internal cost associated with all Sunrise resident care programs. Training, Leadership and Team Member Development Manage the department, including, but not limited to, recruiting, hiring, supervising, training, coaching, and disciplining. Partner with Business Office Coordinator (BOC) to ensure completion and compliance of all required team member paperwork. Partner in the delivery and participation in Sunrise University Training and self-study programs during the required timeframe. Provides monthly continuing education to team members based on community needs Develop a working knowledge of state/provincial regulations and ensure compliance through supervising and coaching team members. Achieve the Team Member Engagement goals and actively lead in the Engagement Improvement Planning sessions. Complete team member staffing and scheduling according to operational and budgetary guidelines. Review timekeeping practices and payroll reports daily to ensure all hours worked are recorded and appropriately paid. Conduct timely performance appraisals with meaningful conversations. Hold team accountable, corrects actions when necessary, and documents. Attend regular meetings; Stand Up, Cross Over, Department Head, Town Hall, Quality Improvement, and others as directed by the ED. Keep abreast of professional developments in the field by reading and attending conferences and training sessions. Maintain compliance in assigned required training and all training required by province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met. Perform other duties as assigned. Core Competencies Ability to handle multiple priorities Ability to delegate assignments to the appropriate individuals based on their skills, roles, and interests Possess written and verbal skills for effective communication and the ability to facilitate small group presentations Competent in organizational and time management skills Demonstrates good judgment, problem solving, and decision-making skills Experience and Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required. College degree preferred One (1) year supervisory experience preferred, including experience in dementia care, hiring staff, coaching, counseling, performance management, and daily operations supervision College degree or supervisory/management experience may be required by state/provincial requirements Any additional state or provincial specific requirement that may apply Demonstration of proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel), and Sunrise applications with the ability to learn new applications As applicable, all Sunrise team members who drive a Sunrise vehicle must review and sign the Driver job description and understand the key essential duties for safety and regulatory compliance Ability to work weekends, evenings, and flexible hours to be available for our customers at peak service delivery days and times ABOUT SUNRISE Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals - at work and in your life. We also offer benefits and other compensation that include: Medical, Dental, Vision, Life, and Disability Plans Retirement Savings Plans Employee Assistant Program / Discount Program Paid time off (PTO), sick time, and holiday pay myFlexPay offered to get paid within hours of a shift Tuition Reimbursement In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. Some benefits have eligibility requirements Apply today to learn why Sunrise Senior Living is a certified Great Place to Work® PRE-EMPLOYMENT REQUIREMENTS Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities. Employment with Sunrise is conditioned on completing and passing a drug test (which does not include marijuana), participating in testing requirements (e.g. Tuberculosis Test, Physical Evaluation). Covid-19 and Influenza vaccination is only required to the extent mandated by applicable federal, state, and local laws and authorities. COMPENSATION DISCLAIMER Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).

Regional Property Manager : 370138

7 days ago

Yonkers

Job DescriptionJobsRUs.com is a service-oriented staffing/recruiting company dedicated to working closely with our clients. We are currently hiring for Regional Manager in Yonkers, NY. Regional Managers are responsible to monitor and pro-actively implement fiscal responsibility for each asset under their supervision; including but not limited to maximizing the cash based operating performance of each individual asset. This includes the development of strategic, long term asset plans and owning the execution of said plans. Optimal portfolio performance will be achieved by attracting, developing, supporting and retaining a proactive, engaged and accountable property management team. The Regional Manager is responsible to provide the tools, training and opportunity for continued growth, advancement and success of their direct reports. The Regional Manager is responsible to routinely monitor and inspect the physical plant, property administration and compliance of each asset, as well as maintain relevant market knowledge within their portfolio. The Regional Manager is a representative of the hiring company and is expected to establish and ultimately facilitate proactive working relationships with all employees, departments and partners, including but not limited to agencies, lenders, investors and competitors. LOCATION This position is not fully remote. Candidates must reside in Yonkers, NY or within commuting distance to support required in-person site visits and maintain a regional presence. While some remote work is permitted, regular travel within the region is an essential function of the role. Your home will serve as your base office, with weekly travel as needed to your assigned portfolio of communities and apartments. JOB DESCRIPTION Supervise, support and mentor Regional Managers and Community Managers in the Region. -If turnover occurs; solicit, interview, and recommend candidate(s) to VP. Meet with the CM’s monthly to: Review MER, and supporting financial reports, and oversee preparation of projections/action plan for balance of the fiscal year. Review Occupancy and develop action plan to address areas of concern. Review current rent collections and discuss action necessary Review current rent levels and adjust where necessary. Review status of capital projects. Review compliance and both upcoming and already occurred Agency inspections. Make sure site is prepared and that we meet all the agency’s requirements. Review staff performance and decide on development plans where necessary. When the weekly WAR report is issued, review occupancy and collections with RM’s and directly assigned CM’s. Work with them to develop and implement an action plan if necessary. Fully understand the monthly variance reports, including but not limited to conducting any necessary budget reforecasting necessary. Complete all Watchlist comments, review with the VP and attend monthly “Watchlist” meetings and be prepared to engage in robust corrective action conversation. Engage with Regional Facilities Managers to ensure regional resource needs are identified and a plan of action is developed. Establish and maintain relationship with Agencies that are involved with the properties in the Region. Direct involvement where necessary to resolve any regulatory concerns that arise that cannot be resolved by the CM’s. Visit all sites in the Region at least monthly and those that have current issues or require close attention more frequently. Make sure that sites are physically maintained and meeting the companies standards. Coordinate the assignment and sharing of staff throughout the Region as required. On a quarterly basis, review staff performance evaluations and put in place action plans where necessary. On an annual basis, review the drafts of the proposed business plans prior to submission for approval. Attend annual business plan meetings and make sure they are properly prepared to present their business plan. Ensure that rent increases are submitted on-time and follow the approval process to ensure the agency responds quickly and as we feel is appropriate. Manage any changes to management fees for on-time, accurate implementation. Handle any resident concerns that are not adequately resolved by the CM’s Ensure that any documentation or data needed by Development is accurate and supplied on a timely basis. Represent Property Management by attending any interdepartmental meetings that involve either existing or new properties in the Region. Approve Pro-forma Operating and Working ---Capital budgets for new properties. Train, coach, mentor all property management staff on the rent-up schedule, tax credit delivery schedule and break-even plan for any new properties in the Region. Facilitate weekly meetings for any property in active rent-up. Keep Development, VP and Sr. Management apprised of progress. Keep VP apprised of any activity at the sites that are of concern, can negatively affect the operation of the site and in accordance with the companies notification protocol. Other property management-related duties and tasks that may arise and are assigned. Physical attendance at assigned work location during scheduled hours is essential. Key Performance Indicators: Financial Performance: Meet a budgeted net operating income (NOI) growth. Bring cash to with 5% of NOI Less than 5% uncollected management fee Occupancy Rate: Grow current portfolio occupancy to 995% and maintain an average occupancy rate of at least 95% across all properties in the region. Rent Collection: Ensure timely rent collection with a delinquency rate of less than 2% for Senior communities and grow the family sites to 91% in 6 months and maintain 95%. Cost Management: Keep operating expenses within 5% of the budgeted amount/controllable expenses. Property Inspections: Conduct monthly property inspections and ensure that all properties meet safety and maintenance standards. Achieve 85% score or above on NSPIRE or passing property inspections Passing MOR with satisfactory or above Minimal 8823 or uncured inspections/8823s within the required time frame. Maintenance Response Time: Maintain an average response time of less than 24 hours for emergency maintenance requests and less than 48 hours for non-emergency requests. Lease Renewal Rate: Maintain a lease renewal rate of at least 75%. Tenant Satisfaction: Achieve a tenant satisfaction score of 90% or higher based on quarterly surveys. EXPERIENCE 5+ years’ experience required prior site management or apartment management experience, preferably in affordable housing with Low-income Tax Credit, Section 8-HUD, RD compliance experience. 2+ yrs. required supervisory experience including training and performance management, hiring, staffing. Strong knowledge of accounting/business with experience in and good understanding of operating statements, NOI, budget preparation, payables, receivables. High competency in Microsoft Office products (Word, Outlook, Excel).? Yardi Voyager or other PM software programs experience strongly preferred. Affordable housing or housing industry certifications strongly preferred or willing to obtain. Demonstrated ability to keep accurate, up-to-date records. Flexibility for regular/daily basis travel as needed for site visits, regional meetings, conferences, training, others as assigned. EDUCATION Bachelors’ degree in Business preferred. High School diploma/GED equivalent required. Certifications Preferred or willing to obtain: COS (Certified Occupancy Specialist) LIHTC (Low Income Housing Tax Credit) S.T.A.R. Training Others pertinent to affordable housing industry. Requirements Strong oral and written communication skills. Excellent customer service skills to effectively interact and work with and understand the issues, problems and attitudes of all employees, residents, visitors, contractors, local authorities/housing agencies. Strong interpersonal communication skills. Excellent organizational and time management skills to meet required deadlines. Adaptable, sense of urgency – able to multi-task and change projects as required. Able to work independently as well as support a team. Resourceful; problem solving skills with ability to resolve resident, employee, vendor and financial problems. Proactive; eager to learn and take on new responsibilities. Ability to read and fully comprehend legal documents including leasing and compliance agreements, contracts, others regulatory documents. Business Professional with projection of professional image at all times. Excellent common sense, self-control and business judgment to handle day-to-day matters. Company DescriptionJoin the team of a global leading medical device and pharmaceutical manufacturer! Excellent opportunity for growth.Join the team of a global leading medical device and pharmaceutical manufacturer! Excellent opportunity for growth.

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