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Job DescriptionThe Onboarding & Implementation Manager is key driver of customer success, overseeing the complete onboarding lifecycle for new and expanding clients. This role ensures seamless integration into Future Tech’s ecosystem through structured coordination, transparent communication, and operational precision. By managing account setup, service configuration, and cross-departmental alignment, the Manager enables scalable global service delivery and an exceptional customer experience. Beyond day-one execution, this role partners closely with Quality Assurance (QA) to address Operational Audit findings and drive continuous improvement initiatives. The Manager proactively identifies recurring bottlenecks, process inefficiencies, and customer pain points, implementing corrective actions to enhance scalability and customer satisfaction. They also ensure that all process documentation remains current and reflective of evolving best practices, reinforcing Future Tech’s commitment to operational excellence and a best-in-class customer experience. This is a U.S.-based remote position. The work hours are Monday - Friday, 8:30a -5:30p Eastern time. Our Benefits offerings include Medical, Dental, and Vision Insurance, 401k with company match, and PTO. This position has responsibilities that include working with a government contractor; therefore, U.S. citizenship is required. Key Responsibilities Customer Onboarding & Implementation Management • Lead and manage the full lifecycle of the customer onboarding process through go-live., • Ensure customers have a clear understanding of Future Tech’s onboarding milestones, deliverables, and service expectations., • Coordinate internal readiness activities:, • Account Creation, • Customer Portal, • Hardware Ordering / Procurement (A Stock), • B Stock Processing (“Get a Computer,” “Return Equipment,” “Refresh”), • Warehouse Processing / Services, • Configuration Services (Asset Tagging, Imaging, Software Installations, etc.), • Reporting (Service Levels, KPIs, ASN, Invoicing, etc.), • Serve as the primary point of contact for onboarding-related inquiries and updates.Cross-Functional Collaboration, • Partner with Global Supply Chain and Purchasing to ensure products, pricing, and service offerings are properly configured and globally aligned., • Collaborate closely with Sales, IT, Finance, and Operations to confirm all customer requirements are documented, validated, and delivered., • Facilitate communication and coordination between internal departments, vendors, and customer stakeholders to maintain full transparency throughout the onboarding process.Customer Experience & Success, • Design and execute an onboarding journey that provides a positive and consistent customer experience across all engagements., • Proactively identify and address potential roadblocks to ensure timelines and service quality standards are met., • Collect customer feedback post-onboarding to identify opportunities for continuous improvement and customer satisfaction.Documentation & Reporting, • Develop and maintain onboarding documentation, including customer setup guides, process workflows, and operational readiness checklists., • Prepare and maintain implementation documents, including technical specifications, and work instructions., • Provide regular status reports, risk assessments, and performance summaries to senior leadership and customer stakeholders., • Track and report onboarding metrics (time-to-launch, error rate, customer satisfaction) to measure process efficiency.Risk Management & Compliance, • Identify and mitigate potential onboarding risks, including data, compliance, and logistical challenges., • Ensure all onboarding activities comply with internal policies, customer agreements, and applicable regulations.Continuous Improvement, • Lead debriefing sessions with internal teams and customers to capture lessons learned and process enhancements., • Bachelor’s degree in Information Technology, Business Administration, Supply Chain, or a related field., • Certifications in ITIL, Customer Success Management, Project Management or Process Improvement are a plus.Experience:, • 3–5 years of experience in customer onboarding, implementation, or service transition within a technology or hardware reseller environment., • Strong background in cross-functional coordination (Sales, Procurement, IT, Supply Chain)., • Experience managing customer-facing initiatives and ensuring service delivery excellence.Skills:, • Customer Success Orientation: Proven ability to deliver exceptional onboarding experiences and build trust with customers., • Organizational & Coordination: Strong ability to manage multiple implementations simultaneously with attention to detail., • Vendor & Partner Collaboration: Skilled in coordinating with vendors, IT, accounting, purchasing, logistics, and supply chain teams to align deliverables., • Communication: Excellent written and verbal communication skills, capable of translating technical information., • Analytical & Problem-Solving: Able to identify bottlenecks, propose solutions, and optimize processes.Technical Skills:, • Proficient with Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)., • Experience with CRM or onboarding software (ServiceNow, etc.) preferred., • Familiarity with IT systems, hardware, cloud solutions, and configuration services beneficial., • Strong documentation skills with experience translating complex workflows into clear, structured SOPs and training materials.Soft Skills:, • Exceptional interpersonal and teamwork skills., • Customer-first mindset with a focus on long-term relationship building., • Adaptability to changing priorities and customer requirements., • Strong initiative and accountability in driving results.Working Conditions, • Full-time position; occasional travel may be required for customer visits or cross-functional workshops. Employment decisions at Future Tech Enterprise, Inc. will be based on merit, qualifications, and abilities. Future Tech Enterprise, Inc. does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. Powered by JazzHR LNAclhdTWX

Job Description Job Title: Personal Lines – Account Manager Company: One Insurance Services Job Type: Full-Time, Permanent Work Location: Hybrid (South Florida preferred) Supplemental Pay: Bonus opportunities About One Insurance Services One Insurance Services specializes in providing comprehensive insurance solutions tailored to a diverse range of clients. As we continue to grow, we’re looking for a Personal Lines Account Manager to support our high-net-worth clientele with expert guidance and personalized service. Key Responsibilities • Develop a deep understanding of the unique needs of mid-sized to high-net-worth individuals and deliver tailored insurance strategies, • Manage and assess clients' insurance needs, offering expert advice on personal insurance products, including homeowners, auto, umbrella, fine art, jewelry, and other specialized coverages, • Guide clients through the insurance process—from policy selection to claims support, • Build and maintain strong client relationships, ensuring timely service and support, • Collaborate with insurance carriers to secure optimal coverage and pricing, • Oversee policy renewals, adjustments, and inquiries with accuracy and efficiency, • Follow up with clients to address concerns and ensure satisfaction, • Gather and organize required documentation for quoting and binding policies, • Identify opportunities for cross-selling and up-selling within your book of business, • Support the sales team with high-net-worth client acquisition by providing product expertise Experience: • 5–7 years of experience in personal lines insurance, with a focus on mid- to high-net-worth clients, • Proven ability to manage complex portfolios and deliver exceptional service, • Active Florida 220 Insurance License (required), • High school diploma (required); college degree preferred, • Professional designations such as CPCU, ARM, or CIC are highly desirable, • Deep knowledge of personal insurance products and Florida insurance markets, • Strong interpersonal and communication skills, • High attention to detail and excellent organizational abilities At One Insurance Services, we are committed to investing in your growth and success. Our culture encourages open communication, teamwork, and innovation. You’ll enjoy: • Flexible work options: in-office, hybrid, or remote, • Competitive compensation and benefits, including:, • Medical, dental, and vision insurance, • Company-paid life and short-term disability insurance, • 401(k) with matching contributions, • Generous PTO, holidays, and personal time One Insurance Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other protected characteristic as defined by federal, state, or local laws. Ready to take the next step in your insurance career? Apply today to join a team that values expertise, client care, and long-term growth.

Job Description Overview Seminole Classic Casino pioneered Indian gaming when it opened as the country’s first large stakes bingo hall in 1979, eventually expanding with gaming machines and poker. The landmark casino is now home to over 1,000 state-of-the-art, newest-title slot machines and other local favorites such as Diamond Lottos, Fort Knox, Pirate’s Loot. The gaming leader also offers 24/7 live table game action with games including Blackjack, Baccarat, Spanish 21, Three Card Poker and many more. Seminole Classic Casino also features the Hollywood Hall entertainment pavilion and the Stage Bar, a full-service bar that features live entertainment nightly. Patrons can enjoy the EATstreet dining area with food options such as Soygood, Slice and Mojoe as well as a burger and wing joint named Flying Cow. Our Commitment to Service: We don’t have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn’t just a part of our mission statement at Seminole Gaming; it’s a commitment to each and every one of our current and future Guests. Responsibilities Job Summary: The incumbent will maintain, analyze, troubleshoot and repair computer systems, hardware and computer peripherals. In addition, the incumbent will be responsible for documenting, maintaining, upgrading, or replacing hardware and software systems; as well as supporting and maintaining user account information including rights, security and system groups. Essential Job Functions: • Must adhere to the Seminole Tribe's Policies and Procedures., • Use remote diagnostic and maintenance tools to resolve issue when appropriate., • Maintains, analyzes, troubleshoots and repairs computers systems, hardware and peripherals., • Maintain records of support activities as required by departmental policy., • Work well as a member of a highly technical support team., • Organized approach to daily business is required., • Perform other departmental duties as may be required by Management., • Responsible for maintaining a clean, safe and hazard free work environment. Qualifications Qualifications: • Professional certification and 0-3 years experience in hardware, software and network diagnostics, • Well developed written and verbal communication skills are required as well as a neat appearance and professional conduct., • Strong people skills combined with efficient time management skills., • Must be able to communicate effectively with guests in English, specific to position duties and responsibilities., • Knowledge of commonly used concepts, practices and procedures is expected., • The employee must frequently lift and/or move up to 30 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus., • Maybe required to work nights, weekends, and/or holidays., • The Casino environment is hectic, fast-paced and often crowded and noisy., • May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public. Closing: The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements. As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to: • Credit Check, • Criminal Background Check, • Drug Screen Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

Job DescriptionSalary: About iBusiness Funding iBusiness Funding is a software and lender service provider specializing in small business lending. Our technology, team, and process enable us to support loans from $10,000 to $25 million for our lending partners. Our technology solutions have been proven to quickly scale our clients portfolios without the need for additional overhead. Our flagship product, LenderAI, features end-to-end lending functionality from sales all the way through servicing To date, weve processed over $11 billion in small business loans and handle more than 1,000 business loan applications daily. Our team is driven by our core values of innovation, integrity, enjoyment, and family. Join us and be part of a team thats transforming the finance industry and empowering businesses to thrive! Major Areas of Responsibility • Process purchases of IT equipment and office/kitchen supplies; track spending and maintain inventory, • Receive, open, and accurately direct mail and packages received; send out mail and packages via USPS, FedEx, and other shipping carriers, • Handle in-office administrative tasks related to current business projects as required, including mailing, placing calls as needed, entering information into our CRM, receiving, sorting, scanning, and filing mail, and directing notices to internal team members as necessary, • General office administration tasks including greeting visitors; validating parking; maintaining supplies in the office, kitchen, and conference room; keeping public areas clean and always ready for guests, and submitting building maintenance requests, • Schedule catering for in-office meetings and other events; assist with planning and execution for in-office events, • Support HR with employee recognition programs, milestone celebrations, and culture building initiatives, • Track the admin's credit card spending and provide the accounting team with full details and receipts, • Review and approve office related expenses, • Create remote deposits for checks received in the office, • Work with third-party vendors for office equipment, including copiers, coffee machines, and shredders, to ensure equipment remains in working order, • Collaborating and supporting all departments with administrative tasks as needed, including maintaining organized and up-to-date records of all shared tasks to ensure smooth workflow, • Performing other duties and assisting in other projects that may arise occasionally, as assigned, • Maintaining a positive and professional work environment. Required Knowledge, Skills, and Abilities • Energetic, Consistent, accurate, thorough, and detail oriented, • Outstanding internal and external communication skills, written and verbal, • Ability to think critically and troubleshoot problems, • Ability to multitask, prioritize, and manage time effectively, • Microsoft Office experience required; tech savvy is a plus, • Ability to work productively on your own and as a team, • Willing and able to work at a fast pace and adjust well to change, • Must be able to come into the office in Fort Lauderdale on a full-time basis, 5 days a week, • Must be able to work with computers and have a good understanding of Microsoft Office software. Conclusion This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities, or working conditions associated with the position. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, genetic information, or any other characteristic protected by law.

Job DescriptionSummaryOur client is a leading IT Solutions Company located in the Fort Lauderdale, FL and they are in need of a Level III IT Engineer. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client’s business needs. Duties & Responsibilities • Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management., • Deploying and managing Windows Servers and Active Directory, • Designing Local Area Networks, • Implementing and monitoring network security, • Optimizing and maintaining network software and hardware, • Building and deploying file servers and cloud computing solutions, • Configuring and deploying VOIP solutions, • Performing network infrastructure troubleshooting, • Manage Microsoft Exchange Server, • Telephone solutions, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response., • New User On-boardingQualifications & Requirements, • Minimum of 5 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory, • Having worked in an MSP environment is a MUST., • Three years of experience in a client-facing environment such as sales engineering, • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology, • Possesses strong organizational and time-management skills, • Experience writing proposals for and implementation of technical solutions to fulfill business needs, • Results-oriented, self-motivated, energetic, professional, reliable, and a team player, • Strong understanding of technology and business productivity systems, • Experience with RMM (remote monitoring and management) tool a plus, such as Kaseya or Connectwise., • Experience with a PSA (ticketing system) tool a plus, such as Autotask or Connectwise., • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills, • Sales training experience is a plusIdeal Qualifications (not required), • CompTIA Net+ and/or CompTIA Security+, • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert), • CCNA or CCIE-Cisco certifications a real plusOur client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.