Director of Security
6 days ago
Long Beach
• Recruit interview and hire Security Supervisors Officers and other security team members, • Manage Security & Loss Prevention Department including all activities regarding scheduling evaluation promotion and disciplinary action, • Lead training and other continuing education for Security Staff and entire hotel, • Direct staff in the prompt resolution of security-related concerns whether from guests employees or third parties, • Establish and implement training plans on security-related policies and procedures at the hotel, • Lead and develop the security team including the training and promotion of Security Officers, • Represent the department in Head of Department meetings, • Use wide discretion in setting security related policies and procedures throughout the hotel, • Handle and oversee emergency situation protocols, • Ensure that all hotel managers are properly trained in Crisis Management, • Lead all security-related efforts in situations involving fire health and safety, • Direct other security staff in managing threatening situations such as fires or other threats liaising with the Duty Manager Telephone Receptions and Police as needed, • Manage Security Officers in their responses to fire alarms panic alarms door alarms or monitored events, • Manage various protocols along with law enforcement regarding international protected person visits, • Maintain the continued growth of business relationships with corporate government and legal partnerships, • Lead the management and implementation of the Hotels health and safety policies and procedures including its fire and bomb procedures, • Lead the management implementation and training of the workplace violence prevention plan for all staff members, • Direct all staff in the usage reporting and monitoring of the Hotels CCTV system, • Liaise with local police groups providing assistance and support as needed, • Direct the patrolling of all interior and external areas of the hotel ensuring that all areas are properly staffed and Security Officers use appropriate procedures;, • Direct security team members in administering the lost and found property system and monitoring the guest key system, • Direct the implementation of policies and procedures regarding searches for suspect devices and the investigation of suspicious items bags and objects, • Direct implement investigate and manage with the security team all injuries including the accurate and timely reporting of all injuries at the hotel for both guest and colleagues., • Manage the hotels Security training programs and direct the maintenance of training records, • Direct the implementation and management of safety policies with respect to smoking drinking and general behavior, • Maintain amicable and cooperative working relations with other departments in the Hotel, • Champion the Health & Safety Committee and its activities, • Other duties as assigned Qualifications : • 3 years of previous senior leadership experience in a similar role is required, • Good written and verbal communication skills, • Must be able to maintain confidentiality at all times, • Able to exercise good judgment with difficult guests, • Computer literate in Microsoft Office applications required, • Salto & Alice software knowledge preferred, • Certifications in law enforcement security & loss prevention an asset, • University/College degree in a related discipline preferred, • Must possess a professional presentation, • De-escalation skills, • Strong interpersonal and problem-solving abilities, • Highly responsible & reliable, • Ability to work well under pressure in a fast-paced environment, • Ability to work cohesively with fellow colleagues as part of a team, • Ability to focus attention on guest needs remaining calm and courteous at all times, • 3 years of previous senior leadership experience in a similar role is required, • Good written and verbal communication skills, • Must be able to maintain confidentiality at all times, • Able to exercise good judgment with difficult guests, • Computer literate in Microsoft Office applications required, • Salto & Alice software knowledge preferred, • Certifications in law enforcement security & loss prevention an asset, • University/College degree in a related discipline preferred, • Must possess a professional presentation, • De-escalation skills, • Strong interpersonal and problem-solving abilities, • Highly responsible & reliable, • Ability to work well under pressure in a fast-paced environment, • Ability to work cohesively with fellow colleagues as part of a team, • Ability to focus attention on guest needs remaining calm and courteous at all times Additional Information : What is in it for you: • Salary range: USD $90000-$100000 gross per annum, • Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe., • We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential., • Opportunity to develop your talent and grow within your property and across the world! We provide an environment of trust respect and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accors Employee Value Proposition we ensure fair treatment and a workplace free from discrimination & harassment. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract recruit and promote diverse talent. We commit to a future where diverse identities are celebrated and equitable and inclusive practices are woven into the fabric of everything we do as an organization. Remote Work : No Employment Type : Full-time Key Skills Crisis Management,Marketing,Public Relations,Fundraising,Media Relations,Constant Contact,Strategic Planning,Social Media Management,Team Management,Public Speaking,Wordpress,Writing Skills Experience: years Vacancy: 1