Buscar empleo: 530 ofertas de trabajo de residential en Austin, Texas (abril 2026) - page 4

Neighbor Care Specialist

hace 10 días

Austin

Job Description Neighbor Care Specialist About Mobile Loaves & Fishes Mobile Loaves & Fishes (MLF) is a social outreach ministry that has been empowering communities into a lifestyle of service with the homeless since 1998. Founded in Austin, Texas, the organization serves its homeless neighbors through three core programs: Truck Ministry, Community First! Village, and Community Works. Often referred to as the most talked about neighborhood in Austin, Community First! Village is a 51-acre master planned development that provides affordable, permanent housing and a supportive community for men and women coming out of chronic homelessness. We are now embarking on a new phase of community expansion, adding more than 1400 new neighbors over the next 5-10 years. About the Role Community First! Village (CFV) is a 183-acre master-planned community that provides affordable, permanent housing and a supportive community for the chronically homeless in Travis County. The Neighbor Care Specialist will have the privilege of walking alongside our "neighbors" providing an opportunity for them to settle, cultivate and care for themselves and others in this unique community. This position will primarily be responsible for welcoming new neighbors home and facilitating opportunities that allow them to settle well in their new community. This is an exciting opportunity to support the continued growth of CFV and help launch neighbor care and support operations for Community First! Village Burleson. The Neighbor Care Specialist will begin onboarding and training at our main CFV campus on Hog Eye Road, with the anticipated transition to support our new Burleson property following onboarding, tentatively targeted for October and subject to operational needs. This role is ideal for someone who brings an enthusiastic, flexible, and highly adaptable mindset and is energized by building relationships, supporting neighbors through transitions, and helping establish a warm, welcoming, and well-coordinated experience in a growing community. This is a full-time, non-exempt position. Due to the nature and requirements of the position, hours are flexible to fit needs, but typically include 9am - 6pm Monday-Friday. Some nights and weekends may be required. Primary work location may shift based on operational needs and phase launch timing. Duties & Responsibilities • Serve as the primary MLF point person for new neighbors settling at Community First Village, • Develop and maintain positive relationships with neighbors, striving to always create a supportive environment, • Plan for and oversee Move-In Day for each new neighbor to ensure that tasks are scheduled, completed and the process runs smoothly, • Manage the final phase of the home preparation process including coordinating maintenance issues, conducting final unit walkthroughs and home decoration and stocking, • Create and steward volunteer opportunities in partnership with the volunteer team, • Perform regular follow-up check-ins with neighbors to assess for any additional needs or resources and assist in making appropriate connections, • Assist with well checks as needed, • Schedule, train and lead neighbor contractors; fill in for no-show contractors as needed, • Facilitate housing interviews if needed, • Act as liaison for onsite neighbor partner organizations providing supportive services, • Coordinate case staffing meetings with onsite partners, • Collaborate with Neighbor Care leadership on partner relationships and opportunities, • Create and maintain relationships with partner agencies and recurring volunteers, • Ensure all documentation is complete and uploaded in a timely manner, • MLF is a faith-based organization whose ideals and philosophy come directly from the Gospel of Jesus Christ. As an organization, we strive to reflect this precept in our communications, both internally and externally., • Commitment to serving those who have experienced homelessness and personal alignment with MLF's vision, mission, core values, and goals., • Experience evaluating the needs of those you serve and helping connect them with appropriate providers and resources, • Strong critical thinking and problem-solving skills with the ability to assess situations and implement thoughtful, outcome-oriented solutions, • Experience working with individuals in escalated situations; de-escalation training preferred, • Excellent customer service, communication, and relationship-building skills with the ability to respond effectively to neighbors, staff, volunteers, and partners, • Ability to manage neighbor concerns with empathy, professionalism, and discretion, • Experience with local social service agencies and community resource networks is a plus, • Comfortable using standard workplace technology platforms such as Google Workspace, Microsoft Office, and Zoom, • Experience with case management, HMIS, CRM systems, or Salesforce is a plus, • Strong attention to detail and time management skills, including accurate and timely record keeping and documentation, • Flexible and adaptable, with the ability to adjust priorities to unexpected circumstances and meet the needs of others; recovers quickly from problems and setbacks, • Ability to move throughout Community First! Village's phases and other MLF properties, as needed, • Ability to work in an office setting as well as in outdoor and residential community environments, • Ability to lift up to 50 pounds, • Day one 100% Employer paid, Health, Dental, Vision, Life, STD & LTD Insurance, • Generous Paid Time Off & Holiday Pay, • Matching 401(k) Retirement Plan, • Corporate Discount Program, • Professional Development Opportunities, • Employee Assistance Program, • Paid Parental Leave We empower communities into a lifestyle of service with the homeless. MLF MISSION We provide food and clothing, cultivate community, and promote dignity to our homeless brothers and sisters in need. GOALS • Transform the way people view the stereotype of those who find themselves homeless, • Reconnect the homeless to self, family and community, • Help the chronically homeless rediscover and utilize their God-given talents to do purposeful work, • Connect human to human, heart to heart through the fellowship of food and hospitality The vision is supported by belief statements centered on our belief that homelessness is the result of a profound, catastrophic loss of family: • God, infinitely perfect and blessed in himself, in a plan of sheer goodness freely created man to make him share in his own blessed life, • By virtue of being created by God in His image, we are all called to live in community and relationship with Him through each other, • The family is the original cell of social life, • You shall love your neighbor as yourself, • All members of the human family are equal in dignity MLF is committed to fostering a culture that prioritizes relational connection. We believe there is opportunity in every aspect of our work to be relational in a highly transactional world. In this culture, transactions are means to relational ends, not the other way around. This begins with the countercultural love poured out by Jesus Christ and grows as imperfect individuals strive to show this love to each other human-to-human, heart-to-heart. Each individual's openness to the journey of their own personal growth is essential in building our relational culture, and we believe this culture flourishes as we each continuously strive to more fully embody these four core values: • Faith: We define Faith as the foundational belief that our world and all our work belong to God. This allows us to engage our work with joy and lightheartedness, knowing that we are not ultimately in control., • Humility: We define Humility as rightly viewing oneself as a single piece of a grander story. This humility leads to a view of oneself that is neither too high nor too low., • Generous Spirit: We define a Generous Spirit as a readiness to give more grace, mercy, and hospitality than is necessary or expected. This posture allows us to see others for who they are, not what they do. MLF is committed to creating a diverse environment and is proud to be an equal opportunity employer. Personnel are chosen based on ability without regard to race, color, religion, sex, national origin, genetics, disability, marital status, or sexual orientation in accordance with federal and state law.

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