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Laundry Capital will be hosting a interviewing event this coming Wednesday April 9th at 10AM. The positions: AGM: Description: Partner with the General Manager to drive exceptional customer experiences and operational excellence. In this leadership role, you'll manage wash, dry, and fold services while maintaining pristine store conditions, promoting laundry products, and fostering a welcoming environment. Requirements: 4 years of work experience and 1+ years in retail, service, sales, or operational management. Pay: $18 - $20 per hour (Full time 32-40 hours a week). GM: Description: Drive exceptional customer experiences and operational excellence. In this leadership role, you'll manage wash, dry, and fold services while maintaining pristine store conditions, promoting laundry products, and fostering a welcoming environment. Requirements: · 5 years of work experience, minimum and 3+ year in supervisory/management position Pay: $22 - $25 per hour (Full time 36-40 hours a week). We will go over the positions in detail during Wednesdays meeting and prescreen candidates for the position who then will meet with the employer and be interviewed. If you are interested you can come to Workforce1 Brooklyn hub located at: 9 Bond Street Fifth Floor Brooklyn NY 11201 Please expect to be here for 2-3 hours.
Botify’s leading agentic AI search technology and seasoned experts ensure every brand has the power to be found, both in traditional and AI search. With one powerful platform, brands achieve visibility, relevance, and greater control across Google, Bing, ChatGPT, Perplexity, and more. Botify’s technology powers agentic workflows, AI-driven recommendations, and automated cross-platform indexation and deployment. Brands maximize visibility wherever consumers, bots, and AI agents search, protecting and capturing revenue across all search platforms. Trusted by 500+ leading brands including Macy’s, Levi’s, Farfetch, the New York Times, and Marks & Spencer, Botify drives digital discovery, sustained profitability, productivity, and brand authority in an AI-first world. Industry research shows that women and those in traditionally underrepresented groups generally don't apply to jobs unless they check all the boxes for the role. If you feel strongly that you have what it takes for this role but don't check 100% of the boxes - that's okay - we encourage you to apply anyway and highlight what you can bring to the table! Role Overview As a pivotal member of our business development team, you will play a crucial role in identifying new business opportunities and building relationships with prospective clients. Your efforts will help to expand our company's reach and drive sales success. Your responsibilities: - Utilize your expertise in digital and event marketing, along with your understanding of marketing channels, to actively spearhead fully integrated marketing campaigns harnessing email, digital, content, and events channels creatively and cost-effectively, aiming to generate high-quality leads. - Collaborate closely with the EMEA field marketing team to leverage efficiencies and ensure a seamless experience for our global customers and prospects. - Implement our ABM strategy, tailoring it to diverse account tiers and buyer personas, employing a range of marketing channels such as events, digital, social media, direct mail, and phone outreach. - Deal Acceleration: Identify and craft tailored content in conjunction with both online and offline events to facilitate the progression of prospects along the buyer's journey, ultimately boosting win rates. Foster a local, personalized approach to thought leadership and customer executive collaboration, focusing on SEO as a key asset in the marketing tech stack. - Support our regional customer marketing initiatives, including hosting networking events, coordinating customer welcome series, and helping to maintain the pipeline of customer speakers, testimonies, and success stories. This includes managing global experiences such as our annual summit, webinars, and other bespoke activations. - Partnerships and Networking: Forge relationships between internal stakeholders with key senior industry contacts, customers, and third parties to maximize our brand impact. - Monitor and report on the performance of marketing initiatives, including inbound, providing insights and recommendations for continuous improvement working closely with the Integrated Marketing team and SDR Leadership. - Oversee regional field budget, invoicing, and allocation of marketing activities. - Collaborate heavily with external teams, including sales, product, and customer success, to ensure seamless alignment and execution of marketing initiatives to reach shared goals and KPIs. - Work with the Revenue Operations team to create and regularly review reports and analyze marketing funnel success metrics as they relate to events. - Handle branded merchandise, including strategy, merchandise development, procurement, inventory management, and distribution. Your qualifications: - 6+ years experience in a B2B field marketing and demand gen role at an innovative, fast-paced SaaS technology company. - Demonstrated proficiency in effectively utilizing Brand, Digital, and Content marketing strategies within B2B sales funnels, incorporating them strategically to enhance lead generation, nurture leads, and drive 360-degree conversions. Content and email marketing skills are required. - Experience executing full-scale events including third-party sponsorships and tradeshows, community-building owned events, partner events, customer marketing events, and more. - Experience marketing to multiple personas within enterprise and midmarket companies in retail, publishing, and travel. Knowledge of the retail and e-commerce industry is preferred but not necessary. - Experience using sales and marketing technologies such as Salesforce, Hubspot, and basic understanding of SEO is a plus. - Able to travel domestically and internationally when required. - Self-motivated and proactive with a strong drive for results and a passion for continuous learning and improvement. - You are an expert negotiator skilled at managing contracts with hotels and vendors to achieve the greatest value. - You have a demonstrated ability to be poised and effective during high-pressure situations and can anticipate issues and have (or quickly develop) contingency plans. - Ability to collaborate in a highly matrixed global organization. Strength working well with a wide range of cross-functional teams, including Sales, Marketing, C-level leaders, and other key stakeholders. While this role leads the North American Field, a global mindset is required. - This role is located in New York City and presence in the office is required 3 days a week. Hiring Process: 30’ with the Talent team 45’ with 2 members of our Global Brand & Experience Team 30’ with the hiring manager 30' with a member of the Revenue team 60’ panel with global marketing team leadership What we offer: Unlimited Time Off 11 company holidays 16 weeks of parental leave Summer Fridays ClassPass Subscription Team building events and initiatives Flexible work policy Commuter benefits 401k Health and Wellness perks We are proud to be an equal-opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.
Seeking to hire a Manager of Membership and Fitness who will be situated at Crown Heights, Brooklyn NY. The site is located in Brooklyn's vibrant Crown Heights neighborhood. The Center serves as a cornerstone for community engagement, creativity, and growth. The center offers a variety of programs, from dance classes to cultural events, bringing people together in a dynamic and welcoming environment. The Manager of Membership and Fitness reports to the Managing Director overseeing the business. The role is responsible for the fitness center, wellness room and membership department's daily operations and planning. This full-time on-site position requires a highly motivated individual with strong selling skills to drive membership growth and retention while meeting sales targets. In addition to overseeing all aspects of membership and fitness services, this role will supervise the Membership Advisor and Personal Trainers, ensuring they align with the department's goals and standards. The Manager will also work closely with the team to create and implement sales strategies, maintain high-quality experiences for members, and enhance the center's offerings. Responsibilities - Maintain clear and open communication with the Managing Director and other department heads as well as working collaboratively as needed. - Create and implement sales plans to drive membership and grow the fitness business within the Center. - Oversee membership and fitness operations. - Report on performance metrics implementing strategies for improvement as needed. - Manage and mentor the Membership Advisor, and Personal Trainers providing guidance and ongoing support with a continuing learning philosophy for their success. - Conduct regular team meetings, daily check-in huddles to keep staff knowledgeable about center happenings, and ensure high standards are being met. - Empower and develop talent and reinforce a culture of high performance, positivity, and motivation. - NOTE : This hire will be authorized to deliver personal training sessions outside of their regular assigned hours/schedule if interested. Qualifications - Minimum of 2 -3 years of experience in membership sales and/ or fitness management along with related administrative knowledge required. Computer literacy a must including familiarity with MicroSoft Office 356, EZFacility, Mindbody and Salesforce. - Strong sales background and customer service experience also required (sales, health and wellness, retail, restaurant, fitness). - Experience onboarding, training, coaching, and developing high-performing teams a plus. - Genuine passion for fitness, health and wellness with an ability to engage and motivate the community. - Positive communicator with strong written and verbal communication skills. - Proactive problem-solving skills and a customer-focused mindset. - CPR certification or a willingness to acquire CPR certification within 30 days of employment
Responsibilities: As an Operations Manager, you will be the face of the store and take full ownership of responsibilities including: Delivering high levels of customer satisfaction, retention, and store growth Ensuring store cleanliness and proper function of all amenities (carts, folding tables, TVs, etc.) Enforcing safe practices and managing emergency situations (fires, floods, weather) Monitoring and maintaining security systems (alarms and surveillance) Conducting regular inventory checks and maintaining strong visual presentation of products Addressing equipment issues immediately; performing minor repairs as needed Training employees in retail sales, customer service, and upselling techniques Monitoring and minimizing operating costs (equipment selection, detergent use, card system, etc.) Accurate and timely reporting; immediately notifying District Manager of discrepancies Overseeing daily operations across up to 4 laundromat locations Managing employee schedules, timesheets, payroll, vacations, and sick days Operating and troubleshooting POS system (Cents), including system updates and sales accuracy Managing vendor relationships, utility bills, and invoices Create training materials (English/Spanish); onboard and train new hires Maintaining VTM machines, handling network outages (Spectrum/Verizon), and providing tech support as needed Qualifications: Prior experience in a managerial role within a laundromat or similar retail/service environment preferred Spanish-speaking ability is strongly preferred Strong leadership, communication, and multitasking abilities Proficient in POS systems, spreadsheets, and vendor coordination Experience with employee scheduling, HR duties, and payroll management Tech-savvy and comfortable with troubleshooting minor equipment or software issues
A potential candidate for selling used mobile phones to retailers and wholesalers in a B2B setting should possess strong sales and negotiation skills, with a solid understanding of the mobile phone market and industry The candidate should have experience in managing relationships with retailers and wholesalers, offering tailored solutions and ongoing support. Key qualities would include a customer-focused approach, excellent communication abilities, and a problem-solving mindset to address any issues with devices or transactions. Knowledge of logistics, inventory management, and a strong network within the mobile phone industry would be advantageous.
A Customer Service Representative (CSR) is responsible for interacting with customers to address their needs, answer questions, resolve issues, and provide product or service support. The role is pivotal in maintaining a positive relationship between the company and its customers, ensuring customer satisfaction and loyalty. Below is a detailed description of the responsibilities, skills, and qualifications for a typical Customer Service Rep The Customer Service Representative will serve as the primary point of contact for customers, handling inquiries, resolving complaints, processing orders, and providing product or service information. The role involves clear communication, problem-solving, and maintaining a high standard of customer care to enhance customer satisfaction. Key Responsibilities: - Respond to customer inquiries via phone, email, live chat, or social media channels in a timely and professional manner. - Provide accurate information about products, services, and policies to customers. - Address and resolve customer complaints effectively and empathetically, aiming for a first-call resolution. - Assist customers with order placements, tracking, modifications, returns, and refunds. - Maintain detailed records of customer interactions, transactions, comments, and complaints. - Collaborate with other teams (e.g., sales, technical support, and management) to address complex customer needs. - Identify opportunities to improve service processes and contribute to customer experience enhancements. - Meet or exceed key performance indicators (KPIs) such as response time, customer satisfaction scores, and issue resolution rate. - Stay informed about product updates, company policies, and industry trends to provide accurate and helpful assistance. Skills and Qualifications: - Communication Skills: Excellent verbal and written communication abilities to convey information clearly and interact effectively with customers. - Problem-Solving: Ability to identify issues, think critically, and provide solutions in a timely manner. - Empathy and Patience: Strong interpersonal skills to handle customer concerns with understanding and composure. - Attention to Detail: Accurately document interactions and handle customer accounts with a high degree of accuracy. - Multitasking: Capability to manage multiple customer requests simultaneously while maintaining quality service. - Technical Proficiency: Comfort with using customer service software, databases, and Microsoft Office or other related tools. - Time Management: Efficiently manage time to meet deadlines and performance metrics. - Adaptability: Ability to adjust to changes in customer needs, company policies, or technology. Education and Experience: - High school diploma or equivalent; associate or bachelor’s degree preferred. - Prior experience in customer service, sales, or related roles is advantageous but not always required. - Knowledge of CRM (Customer Relationship Management) software is a plus. - Work Environment: Customer Service Representatives may work in various settings, such as call centers, retail environments, or from home as remote agents. The role often involves sitting for extended periods, using a computer, and having direct communication with customers through various channels. Career Path: With experience, a Customer Service Representative may advance to roles such as Customer Service Manager, Team Lead, Account Manager, or even positions in sales or marketing. Compensation and Benefits: Compensation can vary based on experience, location, and company, but typically includes a competitive salary, benefits such as health insurance, paid time off, and potential performance bonuses
As part of Little Pie Company, your role is to ensure a positive customer experience by providing courteous, friendly, efficient and attentive customer service as well as fellow team members. Performance Responsibilities Arrive to work promptly and in full uniform on scheduled days. Make sure customers are being taken care of and that the store looks great at all times. Treat each customer and colleague with kindness and respect at all times. Ensure the product being sold is fresh and presentable. Follow our cash handling procedures when using the POS to process customers’ orders. Follow and comply with all applicable health and sanitation procedures. Ensure that displays are properly stocked and front facing. Cleaning and preparing tables for use Preparing and serving food and beverages for customers. Clearing away used dishes and cutlery from tables when customers are finished. Answer telephone calls with excellent phone etiquette Cleaning should be done at the end of the day or when the storefront is slow. Maintain open communication with your supervisor and coworkers regarding any issues that may arise. Perform other duties as assigned by supervisor. Requirements Ability to work well in a busy environment High energy and engaging personality Professional demeanor Ability to work on your feet for extended periods of time Ability to work flexible hours, including weekends and holidays Summary As a Server/Customer Service/Cashier, you will be essential in delivering outstanding customer service and ensuring a smooth retail experience. Reporting to the Store Manager, your core skills in cash handling, retail sales, and communication will be vital in assisting customers and managing transactions efficiently. Your premium skills in phone etiquette and merchandising will enhance customer interactions and promote store products effectively. With a focus on teamwork and customer satisfaction, you will contribute to a welcoming atmosphere that drives sales and fosters loyalty in our café environment. Job Type: Part-time Pay: $17.00 - $18.00 per hour Expected hours: 12 – 24 per week Benefits: Employee discount Flexible schedule Shift: 4 hour shift 8 hour shift Day shift Evening shift Morning shift Application Question(s): How many years of experience do you have in hospitality? Experience: Food handling: 1 year (Required) Retail sales: 2 years (Required) Shift availability: Day Shift (Required) Night Shift (Required) Ability to Commute: New York, NY 10036 (Required) Ability to Relocate: New York, NY 10036: Relocate before starting work (Required) Work Location: In person
Position Overview: We are seeking a dynamic and experienced Sales Manager or Vice President of Sales to drive growth in the natural paper goods and tableware sectors. The ideal candidate will have over 10 years of experience and established relationships with key accounts in both the food service and retail industries. Key Responsibilities: Strategic Sales Leadership: Develop and implement sales strategies to expand market share in the food service and retail sectors. Account Management: Cultivate and maintain strong relationships with major clients, including hospitality, restaurants, food distributors, schools, government agencies, stadiums, airlines, airports, and retail chains such as Walmart, Kroger, Costco, supermarkets, drug stores, hardware chains, and auto chains. Product Expertise: Leverage in-depth knowledge of natural paper goods and tableware to effectively present and sell products to diverse clients. Team Collaboration: Work closely with internal teams and external representatives to ensure seamless account management and customer satisfaction. Sales Performance: Monitor sales metrics, analyze market trends, and adjust strategies to achieve and exceed sales targets. Qualifications: Experience: Minimum of 10 years in sales leadership roles within the natural paper goods, tableware, or related industries. Industry Relationships: Proven track record of established relationships with key buyers in the food service and retail sectors. Product Knowledge: Comprehensive understanding of natural paper goods and tableware products. Skills: Strong communication, negotiation, and interpersonal skills. Ability to lead and motivate a sales team. Education: Bachelor's degree in Business Administration, Marketing, or a related field; MBA preferred. Compensation: Base Salary: Competitive, commensurate with experience. Commission: Performance-based commission structure. Bonus: Eligibility for annual bonuses based on sales performance. Application Process: Interested candidates are invited to submit a resume and a cover letter detailing their qualifications and vision for the company's growth. Applications will be reviewed on a rolling basis until the position is filled.
We are looking for someone with STRONG communication skills, your daily responsibilities are speaking with current clients and potential clients. Phone based skills are a MUST. This role is 100% in person because we believe in the power of team work and collaboration. We are located in the heart of the Financial District in a state-of-an-art office space on Wall Steet. Must be able to start IMMEDIATELY. About us: Founded in 2011, American Merchant Capital is a private lending and technology company that provides small businesses access to capital and business technology solutions to other financial services providers. Our mission at American Capital Group is to help entrepreneurs and business owners in their time of need, so they can continue to grow their businesses and do what they love. We differentiate ourselves with our innovative solutions, the simplicity of our process, the speed to funding (most loans funded within 24 hours), and most importantly, with the level of care and compassion with which we treat our clients. We are a direct lender and have funded over $150 million to small businesses. We provide financing to retailers, restaurants, hotels, medical professionals, manufacturers, etc. Our creative financing solutions include merchant cash advance, secured and unsecured business loans, and asset-based loans. We are growing rapidly and are looking for smart, talented and dedicated professionals. About the Role: This role offers base and aggressive commission structures with no cap on payouts. First year expected total compensation above $100,000. This role will specialize in providing small businesses and merchants with full financial services including: Merchant Cash Advances Lines of Credit Term loans SBA Loans Business Loan Salesperson & Funding Coordinators are responsible for performing the following tasks: Handling large quantity of inbound clients interested in financing Selling financial products Building a pipeline of business Managing client relationships Working well in a team environment Sales Representatives are also required to follow set protocols and business practices to efficiently work leads, track the flow of information and accurately document all outcomes. Our firm invests in exceptional, highly effective marketing which generates a massive flow of highly qualified inbound leads, extensive and ongoing training, an excellent sales support staff and daily sales incentives with a positive and highly motivated team environment. As a member of our Sales team, you will always represent our firm's moral and ethical standards and be expected to conduct yourself in a professional and courteous manner to clients and co-workers. Highly motivated Ambitious self starter Competitive mentality Driven to succeed, willing to fail and learn from mistakes Proficiency with Salesforce, Microsoft Office Strong communication skills A drive for self-directed learning and personal development Team player Preferred Qualifications Bachelor's Degree Able to commute to our New York Headquarters office Promotable to Sales Manager within 2 years Previous experience using Salesforce and proficiency using Microsoft Office American Capital Group is an equal opportunity employer and prohibits discriminatory employment actions against, and treatment of, employees and applicants for employment based on any category protected by law, including race, color, national origin, religion, gender, sexual orientation, disability, age, military status and prior record of arrest or conviction. Job Type: Full-time Pay: $85,000.00 - $120,000.00 per year Shift: 8 hour shift Supplemental Pay: Commission pay Education: High school or equivalent (Required) Ability to Commute: New York, NY 10004 (Required) Work Location: In person
Job Title: Full Time Stylist Reports To: Store Manager and Assistant Store Manager As a Ramy Brook Key Holder/ Sales Associate you are responsible for delivering an outstanding customer experience, building our brand one customer at a time, and driving our business through sales. With the Key Holder addition, you will also be responsible for opening/ closing the store. You should embody a strong commitment to the overall customer experience, fashion and style sensibility, and exceptional skills in selling. Principal Accountabilities: · Drive for results · Team Player · Cultivate the customer experience · Represent the brand · Operationally Savvy Responsibilities: · Achieve sales plans on monthly and quarterly basis · Ensure a high level of customer service through stellar selling skills · Assess customer needs and provide information on product features · Grow personal client book by building and developing trustworthy and genuine relationships with customers · Consistently having a positive attitude and modeling behavior that is reflective of the brands values · Demonstrate a high level of both maturity and integrity · Contribute to an atmosphere that is positive, fun, productive, professional, and team oriented · Complete daily opening and closing procedures · Keeping compliant with all company operations and procedures · Accurately process all POS transactions and capture customers information Required Skills: · Retail sales experience · Must have open availability for a flexible work schedule to meet the needs of the business · Strong communication and interpersonal skills · Results oriented and sales driven · Proven track record in achieving sales quotas · Friendly and energetic personality with a focus on fashion styling