High School Team Member
17 days ago
Sand Springs
Job DescriptionRole Summary: Foster an environment of excellence and create Raving Fans by executing all tenets of Second Mile Service (2MS), Operational Excellence (OE), and Creating Emotional Connections (EC). General Responsibilities: • Read, understand and comply with all parts of the Team Member Handbook, • Understand all tenets of Second Mile Service (2MS), Operational Excellence (OE), and Creating Emotional Connections (EC)., • Deliver portions that are correct and meet all weight and presentation expectations., • Execute FIFO (First In, First Out) model is being followed., • Protect the customer experience by ensuring packaging, food presentation, and quality is top level., • Appropriately handle all customer issues and play a positive role in customer recovery., • Show up on time, have a great attitude, and work hard for your entire shift., • Constantly improve yourself by finding ways to do your work better and faster., • Proactively pursue the certification process and look for opportunities to be cross-trained., • Be responsible to fill your shift if you are not able to work., • Ensure your appearance is in compliance with the Handbook, • Be a team player, • Display good stewardship and a sense of ownership for the business, • Back of the House (BOH) -- Use a holding and timing system and batch numbering on holding pans and in the chute system., • BOH -- Track waste and store it according to the procedure.Requirements:, • Available to work a minimum of # hours per week, • Understand the expectation of Chick-fil-A customer service standards and operational excellence., • Can close 3 total nights a week, year-round. (2 nights from M-Th, and 1 night on either Friday or Saturday).Skills:, • Outgoing and fun, • Great attitude, • Hard-working, • Dependable, • Honest, • Demonstrate leadership attributes, • Team-player, • Positive attitude & role model, • Responsive to teams needs, • Takes initiative, • Works to serve others, • Motivated to grow and to learn, • Great verbal communicator, • Outgoing/friendly/patient, • A desire for ongoing training/education, • Detailed & keenly observant, • Passion for procedural discipline, • Able to lift 40 - 60 pounds on a consistent basisBenefits:, • Flexible schedule, • Employee discount, • Qualify for free college after the first 30 days of employment (must work a minimum of 20hrs a week).