Manager of Clinical Excellence
hace 4 días
Wilmington
Job Description Manager of Clinical Nursing Excellence Schedule and Location: • Full time typically Monday to Friday, but may vary based on education events, • 2-3 nights a month on-call for the agency (manager/director on-call responsibilities), • This position will be based at our Corporate Office in Wilmington, NC, • Regular travel throughout our service area to all offices will be a key part of this role. What You'll Be Doing: • Act as a champion of service excellence, ensuring a high-quality patient experience, • Facilitate and mentor new and current RNs to meet role expectations and agency standards, • Prepare nurses for preceptor roles through training, education, and ongoing support, • Provide direct patient care while modeling best practices for new hires, • Conduct chart audits, review documentation, and ensure compliance with CMS and accreditation requirements, • Lead engaging education sessions, lunch and learns, and quality improvement initiatives, • Develop and implement evidence-based training resources for RN case management in hospice care., • Work closely with the Quality Department to identify and address performance improvement opportunities, • Be a visible leader in the field, providing guidance and hands-on support for clinical teams, • Participate in leadership and quality task force meetings, • Assist with the annual skills fair and continuing education initiatives, • Research and develop approved provider units (APUs) for continuing education credits What We're Looking For: • Licensed RN with current credentials in North Carolina/South Carolina, • At least 2 years of experience in home health or hospice case management preferred., • Previous experience as a preceptor or educator in any healthcare setting is a bonus., • Strong public speaking and presentation skills; ability to engage diverse audiences, • Ability to create, adapt, and develop education materials and training resources, • Skilled in performance improvement projects and process enhancement, • Technologically savvy and comfortable with PowerPoint, research, and data analysis, and proficiency in electronic medical records (EMR) systems and documentation Bonus Qualities: • CHPN certification (preferred but not required), • Experience teaching EMR systems and clinical documentation, • Enthusiasm for creating innovative, engaging training experiences, • Passion for mentoring and developing nurses at all levels, • Commitment to lifelong learning and professional development