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A restaurant manager is responsible for overseeing the day-to-day operations of a restaurant, ensuring that the establishment runs smoothly and efficiently. The job description for a restaurant manager may include the following responsibilities: Hiring and training staff: The restaurant manager is responsible for hiring, training, and supervising all restaurant floor staff, including servers & busers. Ensuring customer satisfaction: The restaurant floor manager is responsible for ensuring that customers have a positive dining experience, addressing any customer complaints or concerns, and implementing strategies to improve customer satisfaction. Ensuring compliance with health and safety regulations: The restaurant floor manager is responsible for ensuring that the restaurant complies with health and safety regulations, including food safety standards and sanitation guidelines. Developing and implementing marketing strategies: The restaurant floor manager may be responsible for developing and implementing marketing strategies to attract customers and increase sales. Maintaining a clean and organized restaurant: The restaurant floor manager is responsible for ensuring that the restaurant is clean, organized, and well-maintained, including overseeing cleaning schedules and maintenance tasks. Overall, the restaurant manager is responsible for ensuring the smooth and efficient operation of the restaurant, providing excellent customer service, and maximizing profitability.
We are seeking an energetic and enthusiastic team member to join us in managing a bustling school food program. As the Food Service Manager, you will be responsible for overseeing all aspects of production and implementation of our school lunch program. This includes managing employees, creating menus, overseeing all serving, cleaning, and prep work. Responsibilities: - Manage a team of food service staff to ensure smooth operation of the school lunch program. Develop nutritious and appealing menus that comply with school guidelines and regulations. Oversee food preparation, serving, and cleanup to maintain high standards of food safety and sanitation. Coordinate with vendors to ensure timely delivery of food supplies and equipment. Train and mentor staff in food preparation techniques, safety procedures, and customer service. Maintain accurate records of inventory, purchases, and meal counts. Ensure compliance with all health department codes and regulations. Requirements: Minimum of four years of managerial and cooking experience in a fast-paced food service environment. Strong organizational skills and the ability to multitask effectively. Ability to thrive under pressure and remain calm in stressful situations. Knowledgeable about health department codes and regulations. Availability Monday through Friday from 7:00 AM to 4:00 PM. If you are passionate about providing nutritious meals to students and thrive in a fast-paced environment, we encourage you to apply for this rewarding opportunity. Join us in making a positive impact on the health and well-being of our school community. Benefits: 401(k) matching Experience level: 4 years Shift: 8 hour shift Weekly day range: Monday to Friday License/Certification: Food Handler Certification (Required) Shift availability: Day Shift (Required) Ability to Commute: Manhattan, NY (Required) Ability to Relocate: Manhattan, NY: Relocate before starting work (Required) Work Location: In person
Job description Overview: At Mia's Brooklyn Bakery, we serve up graciousness and are happy to put the needs of our guests first. We are attentive and accommodating to our guests and to each other. We work diligently with a dedication to quality at our core. We are seeking Shift Supervisor candidates for our Upper East Side, Manhattan based bakery. The Shift Supervisor are responsible for directing other crew members (in addition to their regular duties) to run the store efficiently by being able to divide up duties and enforce them. Under this role, you will be responsible for knowing how to prepare all beverages, serve and tend to both our Dine-in and Take-out customers, stock merchandise for the next business day, and operate all machines that the store uses. Our Shift Supervisor is the face of Mias Brooklyn Bakery; they provide friendly, fast, accommodating service to our customers KNOWLEDGE AND RESPONSIBILITIES · Providing excellent customer service to all customers that come into the establishment or call for orders following Mias Bakeries high standard of excellence · Check quality of all the products for displays and organize rotation of displays for all pastries and desserts · Delegating the duties between crew members on the floor and assigning the duties to be carried out · Checking on the crew to make sure said duties are completed · Enter in the customer’s order in the POS and know how to use the POS system in place · Work and thrive in a team-work environment · Adhere to food safety guidelines · Make beverages on the basis and demand during operating business hours and prepare coffee · Always keep all areas of the store clean while operating during business hours · Refill and organize all pasties and beverages on display · Help unload & organize deliveries · Handle delivery and catering orders · For Opening Shifts: Cleaning all tabletops, turning on all lights, TVs, radios and drink displays · For Closing Shifts: Cleaning all tabletops, preparing the drinks for next business day, sanitization processes, turning off all machines, powering off all computers and turning off all lights, TVs and radios WHAT YOU NEED TO HAVE · 1-2 years of food handling/store experience at a café/bakery · Minimum High School Diploma/GED · Positive and passionate attitude! · High sense of integrity and ownership. · Basic math skills (add, subtract, multiply, divide). · Able to lift up to 25 lbs. · Time management, ability to prioritize and follow direction. · Adherence to food safety guidelines. · Proficient in Point-of-Sale systems, currently micros. Understand the importance of cash handling and accuracy of transactions. · Feedback is a gift! We can only learn, grow and improve our service if we hear and understand what it is our customers are telling us. · High emotional intelligence with the ability to work with diverse teams by being highly empathetic, intuitive, self-motivated and driven. · Teams Win! Must be a team player who fosters a collaborative and engaged environment. · Being a Brand Ambassador, with an excellent knowledge of and commitment to the Mias Brooklyn Bakery Mission, Vision, Brand Values and Culture. · A Food Handler’s Certificate is a must or must be willing to get one in the first 30 days of employment. Job Types: Full-time, Part-time Pay: $17.50 - $20.00 per hour Expected hours: 40 per week Benefits: 401(k) matching Employee discount Flexible schedule Paid training Experience level: 1 year Restaurant type: Bakery Café Casual dining restaurant Coffee shop Fast casual restaurant Quick service & fast food restaurant Shift: 10 hour shift 8 hour shift Day shift Evening shift Morning shift Night shift Weekly day range: Every weekend Monday to Friday Rotating weekends License/Certification: Food Handler Certification (Required) Shift availability: Day Shift (Required) Night Shift (Required) Ability to Relocate: New York, NY 10128: Relocate before starting work (Required) Work Location: In person
We are thrilled to announce an exciting opportunity to join our team as a Customer Service, Crowd Control, and Pier Manager. This multifaceted role offers a dynamic environment where you can utilize your skills to ensure an exceptional experience for our guests. As the Customer Service, Crowd Control, and Pier Manager, you will be responsible for overseeing operations at our pier location. Your primary duties will include: 1. Customer Service: Providing excellent customer service to guests, addressing inquiries, resolving issues, and ensuring a positive experience for all visitors. 2. Crowd Control: Managing crowd flow and ensuring a safe and organized environment, especially during peak times and special events. 3. Pier Management: Overseeing pier operations, including coordinating boat arrivals and departures, managing ticket sales, and ensuring compliance with safety regulations. Key Responsibilities: - Greet and assist guests with enthusiasm and professionalism. - Monitor crowd levels and implement crowd control measures as needed. - Coordinate with boat captains and crew to ensure smooth operations. - Manage ticket sales, transactions, and inventory. - Maintain cleanliness and orderliness of the pier area. - Handle customer inquiries, complaints, and feedback promptly and courteously. - Ensure compliance with all safety, security, and regulatory requirements. Qualifications: - Previous experience in customer service, hospitality, or event management preferred. - Strong communication, interpersonal, and problem-solving skills. - Ability to work well under pressure and adapt to changing situations. - Excellent organizational and time management skills. - Knowledge of crowd control techniques and safety protocols is a plus. - Flexibility to work evenings, weekends, and holidays as needed. - Competitive salary commensurate with experience. - Opportunities for professional growth and advancement. - Comprehensive benefits package, including health insurance and retirement plans. - Paid time off and holiday pay. - Discounted or complimentary access to company services and attractions. If you are enthusiastic, customer-focused, and thrive in a fast-paced environment, we want to hear from you! Please submit your resume and a cover letter detailing your relevant experience and why you are interested in joining our team. We are excited to welcome a talented individual who shares our passion for providing exceptional service and creating memorable experiences for our guests. Thank you for considering this opportunity. We look forward to reviewing your application.
Full job description Earn $14.42 to $21.00 + TIPS! – Based on skills and qualifications! You gotta have it HOT...hot peppers, hot sandwiches, hot pay! Do you hunger for more? Potbelly Sandwich Shops, where Good Vibes and Great Careers are a way of life! Come Build the Potbelly Nation with us. Potbelly got its start in 1977 as a small antique store that turned into a lines-out-the-door neighborhood sandwich shop.? Before you knew it, we were serving up delicious food in a fun environment at more than 400 shops across the United States. We continue to wake up every day with one goal: Make people happy through good vibes and delicious craveable food.? Put those awesome ingredients together, and there’s no telling what we’ll cook up next!? Job Title: Shift Leader Department/Function: Operations Location: Field, in Shop Report to: General Manager/Assistant Manager Details: Nonexempt GENERAL DESCRIPTION Leads and behaves according to Potbelly Values. Leads a shift by managing and developing associates to execute outstanding product quality and customer service, build sales and control costs for each shift. Follow standard Potbelly operating policies and procedures with essential areas of focus including but not limited to: FOCUS People Lead Associates on shifts, including assigning tasks (cleaning, line duties, opening/closing duties), providing feedback and training. Know and support appropriate personnel policies, labor laws and safety procedures. Ensure all security procedures are executed (safe procedures, open/close procedures etc.) Transitions into opening/closing duties. Customers Make customers really happy. Resolve customer complaints/issues. Empowers Associates to make sure all customers leave happy. Execute and support all food safety requirements and practices. Sales Lead Associates to open, transition, and close shifts without supervision. Manage and organize the line and delegate duties to Associates. Know and uphold standards for product quality. Work the line as needed. Ensure back-of-the-house procedural standards are met. Promote sales on the shift through executing the marketing plan within the four walls. Profits Control food costs, labor, waste, and cash on the shift. Count drawers and follow proper daily cash handling procedures. ESSENTIAL PHYSICAL FUNCTIONS Must have the ability/stamina to work a minimum of 40 hours a week. Ability to stand/walk for 8-9 hours per day and sit for 1-2 hours per day. Must be able to exert well-paced and frequent mobility for periods of up to five hours. Must be able to lift up to 10 pounds frequently and up to 50 pounds occasionally. Will frequently reach, feel, bend, stoop, carry, finely manipulate and key in data. Must be able to work in both warm and cool environments, indoors (95%) and outdoors (5%). Must be able to tolerate higher levels of noise from music, customer and employee traffic. Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish. Ability to oversee a fast-paced, high-volume, customer-focused restaurant through coordination of schedules, problem-solving, maintaining cleanliness, training employees and providing great customer service. EXPERIENE, EDUCATION AND BEHAVIORS Must represent Potbelly Advantage and Our Values. Minimum of 1 year supervisory experience in a restaurant or retail environment. Minimum educational requirement: High School degree. Must be able to work a minimum of 2 opens and/or closes per week. As a requirement of the position, all Shift Leaders and Managers must be trained and pass a Food Safety Certification course. In Illinois certification is required through the Illinois Department of Public Health, while in all other states certification is required through the National Restaurant Association (ServSafe), National Registry of Food Safety Professionals or the National Environmental Health Association (Prometric). Should the Shift Leader or Manager fail to pass the certification requirements after two attempts, he or she will be not be qualified to continue to perform in a Shift Leader or Management capacity. Ability to comprehend and communicate in English via verbal and written communication, such that employee can perform his or her job responsibilities Exceptional customer service skills. Strong communication skills, both written and verbal. Strong organizational skills and the ability to multi-task. Strong interpersonal skills. Ability to train and coach others. Must be able to demonstrate strong leadership skills at all times. Must be a strong team-player. Ability to manage a fast-paced, high-volume shifts while providing excellent customer service. We’re an equal opportunity employer.? All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
HELP USA has a portfolio of over 40 separately located sites and programs, primarily in the Greater New York City area, that provide transitional housing and other services for families and single adults experiencing homelessness as well as homelessness prevention and domestic violence programs. There is tremendous variety in HELP’s portfolio of programs, including idiosyncratic buildings with significant maintenance requirements. We’re currently seeking a Senior Vice President of Facility Operations who will report directly to the Chief Operating Officer. You will oversee preventive and corrective maintenance, capital projects for all properties in the portfolio, and safety and security. You’ll be responsible for direct oversight of a team of 2-4 key staff including, but not limited to, - Director of Field Coordination who indirectly oversees the site Maintenance Directors, ensuring consistent standards of building maintenance operations, managing preventive maintenance, and overseeing improvement and infrastructure projects. - AVP of Safety and Security who also indirectly oversees the site Safety Directors, ensuring consistent standards of safety operations, preventive aspects of security, and fidelity to City, State, and/or Federal safety standards. Your responsibilities will include: - Implementing best practices and industry standards for all aspects of physical plant management with emphasis on onsite maintenance work as it relates to the development of scope of work, overseeing vendor and contractor selection, managing the sealed bid process, arranging the schedule for proposed work, and ensuring work is completed on schedule and within budget. - Serving as agency expert and key stakeholder amongst architectural firms and general contracting companies for overseeing construction and renovation projects, including preparation of project cost estimates, work scopes, RFPs, and bid/contract documents. - Developing and/or engage with digital systems that provide services through an on-line platform to include, but not limited to, work orders, sign-in process, bed roster, client wellness checks, etc. - Reviewing key metrics and reports by utilizing the digital system to help run day-to-day operations. - Conducting routine site visits to ensure maintenance operations are running smoothly and address site specific concerns and provide recommendations for improvement. - Providing guidance for day-to-day management of systems and coordination between various departments with the Director of Field Coordination. - Developing policies and procedures for facilities management and creating effective communication, management, and reporting systems as needed. - Ensuring timely preparation and monitoring of executive-level departmental reports, i.e budget reports, project status & schedules, violation status reports, and inspection reports. - Reviewing and approving emergency repairs, proposals, and invoices. - Interacting with various high-level city and state agency officials involved in inspecting and regulating HELP properties and programs, including, but not limited to, NYC DHS, NYC HPD, NYC DOB, and OTDA. - Accomplishing organizational goals by accepting ownership for new and different requests/special projects to add value to departmental performance. - Directing and prioritizing work resources including strategic decisions regarding insourcing and outsourcing of skilled trade resources. - Reviewing Maintenance and Safety Director new hires, transfers, and terminations. - Overseeing site safety compliance and maintenance and safety-related incident reports. - Ensuring that all fire and safety equipment is functioning properly. - Participating and representing the agency in industry/professional networking opportunities and events. - Ensuring that all safety and maintenance personnel are aware of HELP USA's philosophy, funder policy, and procedures. - Conducting confidential investigations as directed. - Conducting monthly Operational Maintenance and Safety Director meetings. - Maintaining the New York State Security Guard Registration. - Assisting in the annual performance appraisal evaluations of Maintenance and Safety Directors. - Interfacing with executive management on matters of policy and procedures related to Safety and Maintenance personnel and the respective Departments. - Ensuring that the Maintenance and Safety Department's needs, goals, and mission meet the needs of all clients, personnel, and physical plants. You’re a great fit for this role if you have: - Bachelor’s Degree preferred but a combination of relevant course work and at least seven years of experience in Facilities Management with an organization that has a diverse portfolio will be considered. - Strong project management and construction management skills and experience required. - Ability to analyze and resolve highly difficult problems, integrate information from multiple sources, utilize creative thinking, and exercise considerable judgment and resourcefulness. - Knowledge of and experience with shelter operations, NYC DHS requirements, and other applicable regulatory agencies. - Ability to take initiative, work independently with minimal supervision, and follow through to completion. - Strong interpersonal skills enabling effective interactions with landlords, contractors, repairmen, regulatory bodies, city, and state inspectors, etc. - Strong organizational skills, with the ability to multitask and manage frequently shifting priorities. - Team player with the ability to interface effectively with all levels throughout the organization. - Outstanding oral and written communication skills. - Outstanding computer literacy, particularly with Microsoft Office applications. We Have GREAT BENEFITS! - Health insurance through Cigna, including dental and vision with an option that covers entire family with minimal employee contribution. - Generous Paid Time Off! - 401k with Company contribution even if employee doesn't contribute. And More! Who We Are At HELP USA, we work to ensure that everyone has a place to call home. We’re a large provider of homeless services serving at-risk populations including families, individuals, veterans, survivors of domestic violence, people with physical and mental health challenges and disabilities, and seniors. With an annual operating budget approaching $130 million and 1,200 employees working in approximately 40 sites and programs, we have helped over 500,000 people facing homelessness and poverty to build better lives. We see housing as the beginning of a community-building effort, not the endpoint. And we envision a world where safe and stable housing is a starting point for everyone. We hope that you will consider joining our team in the fight against homelessness.
Perform daily housekeeping services by coordinating with the Clean floors to include sweeping, dusting, damp/wet mopping, stripping, waxing, buffing, disinfecting, etc. Follow established safety precautions when performing tasks and when using equipment and supplies, especially in medical areas Ensure that work/cleaning schedules are followed as closely as practical Report all accidents/incidents to your supervisor, no matter how minor they may be Performs other duties as assigned Qualifications Must be able to understand and follow written and oral work instructions provided in English Ability to use industrial cleaning equipment and products Must be work amicably with other personnel, maintaining a warm and friendly demeanor with coworkers and members Must maintain high standards of personal appearance and grooming, which includes wearing the assigned uniform and name tag Must also be able to work the front desk when needed
Full Time $72,000-$90,000.00 Annual bonuses are based upon performance and productivity. Job Summary IG Phillips Global & Associates are shaping the future of the cannabis industry, the fastest-growing jobs sector in New York and the United States. The Director of Processing will be responsible for leading the Processing Division in our microbusiness operations in our upstate New York highly secured farm. The role will ensure facility and authorized division employees are compliant with New York local and state laws, as well as company policies and procedures. This role will oversee all processing activities on the farm, which will include all activities related to the post-harvest production of cannabis flower through primary packaging, as well as secondary packaging for both cannabis flower and infused products. The Director will lead and develop the team responsible for the processing and packaging duties in order to increase efficiency and maximize throughput while maintaining quality standards. JOB DUTIES AND RESPONSIBILITIES Exercise authority and direction concerning operational issues and budget decisions; participate in developing and implementing rules, regulations, department policies, and procedures Documentation and continued development of internal processes Continuous improvement in efficiencies, processes and procedures Manage and coordinate Post Harvest, Cure, Processing and Packaging operations at the facility including: daily activities, supply requests, equipment requirements, training/ development, schedules, personnel and quality assurance. Inventory oversight, management, and organization. Ensure product quality; making sure product quality is maintained while being processed, cured, and packaged. Ensure and oversee tracking logs of all harvested, processed and packaged products. Understand and perform proper curing and drying methods; understanding, maintaining and executing knowledge of correct levels of humidity and temperature ranges during various stages of production. Ability to research, evaluate and adapt to new methods, compliance updates, and techniques for operational improvement. Create, improve, implement, and ensure quality standards and procedures for processing and packaging operations Implement procedures and systems to increase efficiency, decrease costs, and effectively meet production goals and quality standards Manage and utilize Processing and Packaging labor force to effectively meet production goals and quality standards Provide coaching and direction concerning operational and personnel issues in the processing department Ensure product quality from each specific facility; making sure it is maintained while processed, cured, and packaged Monitor employee progress; coach, train and develop employees in the accomplishment of their duties and goals through personal and professional growth Create, implement, and continually review systems for operational efficiency, noting problems and/or redundancies and recommending solutions to better streamline operational efficiency and quality Create and manage approved budgets in relation to processing and automation at the facility Assure compliance requirements are met or exceeded through operational and physical support at their facility. Support regulatory compliance activities including authoring and review of study reports, and SOPs Understanding of applicable federal, state, and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes, and organizational rules, regulations, directives and standard operating procedures. Be able to update, manage, and articulate production performance using commercial and production planning tools. Oversee department Performance Indicators (PIs), Key Performance Indicators, and Monthly production goals. Manage department operating and labor costs. Develop, implement, and manage production forecasting and scheduling tools. Responsible for updating all financial, administrative, and production trackers with process department data on a daily basis. Oversee all automated seed to sale biomass and finished good transactions, transfers, and inventory adjustments. REQUIREMENTS Bachelor’s degree in Management or any related field required; MBA preferred 5+ years of management experience in field-based project management for a company with multi-site presence Requires 50-75% of travel Strong knowledge and experience of post-harvest processing of agricultural/plant material on a commercial scale Business acumen with broad understanding of the business model, science, facilities, engineering, process development, supply chain, quality, compliance, regulatory, and information technology expectations for cell therapy. Experience in strategic planning, risk management, and change management Quick learner – grasps essence quickly and uses information learned to apply elsewhere Excellent written and verbal communication skills Excellent interpersonal skills, knows how to work well with diverse and dynamic teams across multiple functions, e.g., operations, sales, legal, marketing, HR, technology Thrives in a fast-paced, dynamic environment; can handle multiple high priority projects simultaneously Ability to listen well and communicate effectively orally and in writing with various audiences, including their direct supervisor, upper management, and law enforcement EMPLOYEE BENEFITS We offer benefit packages that may include Medical, Dental, Vision, Paid Time Off ADDITIONAL DUTIES: Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, obligations, and activities may change at any time, with or without notice. EEO Statement IG Phillips Global & Associates Inc. is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances of New York.
We are seeking a dedicated and detail-oriented Food Packer to join our team at Mr. Broadway. The ideal candidate will be responsible for reading and fulfilling order tickets, dispatching drivers, ensuring food quality and timely delivery, and coordinating with various prep stations and the front desk. Key Responsibilities: - Read and understand order tickets accurately. - Pack food orders efficiently and accurately according to ticket specifications. - Ensure food quality by inspecting items before packing. - Maintain cleanliness and organization in the packing area. - Dispatch orders and drivers in a timely manner to ensure on-time deliveries. - Coordinate with kitchen prep stations to ensure timely preparation of food items. - Communicate effectively with the front desk team to manage order flow. Qualifications: - Previous experience in a similar role, preferably in a restaurant or food service environment. - Strong attention to detail and ability to work efficiently under pressure. - Excellent communication and interpersonal skills. - Ability to multitask and prioritize tasks effectively. - Familiarity with food safety and hygiene standards. - Flexible schedule, including evenings and weekends. - Physical ability to stand for extended periods and lift heavy objects
***Only taking in-person applications*** ***Monday-Friday 10am-6pm*** We are looking for a skilled Butcher to provide high-quality meats and services to our customers. The Butcher will perform quality inspections, use meat grinders, knives, saws, and other tools to cut meat down into smaller portions, weigh, price, and package cuts, and ensure that displays and signage are attractive and eye-catching. You will also speak to customers to determine their needs, provide advice regarding proper cuts of meat and preparation methods, and coordinate pickups or deliveries. To succeed as a Butcher, you should be courteous, knowledgeable, and detail-oriented. You should have excellent communication skills and a strong understanding of meat quality, cuts, and preparation. Butcher Responsibilities: Cutting, grinding and preparing meats for sale. Cleaning and maintaining tools and equipment and ensuring displays and signage are accurate and attractive. Weighing, packaging, pricing, and displaying products. Keeping records, budgets, and inventory. Performing quality inspections on meats and other products. Negotiating and confirming orders with suppliers. Adhering to food safety and sanitation controls. Greeting and speaking to customers, providing advice, answering questions, and accepting orders or payments. Coordinating deliveries or order pickups. Butcher Requirements: Education or food preparation or meat cutting experience. Ability to use hand tools, stand or walk for extending periods, lift heavy items, and work in cold environments. Additional training is often required. Knowledge of meat preparation techniques and cuts. Strong communication, task management, and customer service skills.