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If interested, please call (M-F, 8AM - 4PM) ! We see chats, but are not able to respond. Seven one eight, four seven one, five five zero zero We are seeking a dedicated and driven personality to join our team as a Front Desk Receptionist at Wavecrest! We are looking for someone who is committed to providing exceptional customer service and care for our residents. We're seeking a strong-willed individual to serve as the face of Wavecrest and as the first point of contact, responsible for creating a positive and professional experience for visitors, residents and staff. Job responsibilities include: - Greeting residents, family members and visitors with a warm and friendly demeanor. - Answering and direct phone calls, taking messages as necessary. - Responding to inquiries about facility services and residents with accuracy and professionality. - Maintaining a clean and organized reception area, to ensure smooth workflow and operations. - Signing for packages and mail, directing them as needed. - Coordinate with staff to ensure residents receive timely assistance and support. - Corresponding with appropriate parties when residents return/or are discharged from hospital/rehab. - Ensuring residents and visitors sign in and out Qualifications: - High School Diploma/Equivalent - Previous experience in an administrative role is preferred, but not required. Extensive training and support will be provided! - Excellent communication and interpersonal skills. - Strong organizational skills with the ability to multitask. - Proficient with basic computer applications (Microsoft Office, Word, Excel, Outlook). - Compassionate and understanding attitude towards residents and their families. - Ability to maintain confidentiality and handle sensitive information. Working Conditions: - Must be able to sit for an extended period of time (8 Hours) - Must be comfortable working in a Healthcare setting. - Must be able to multitask between routing phone calls, ensuring residents are properly signing in/out all while maintaining professionality. Candidates are encouraged to submit their resumes outlining your qualifications and skills for the role. Join our team and help us make a difference in the lives of our residents by providing outstanding service and support!
Bayside, Queens NY Insurance Client seeks a professional and customer-oriented Bilingual Receptionist (Korean/English) with at least 2 years of experience in handling phone calls and providing administrative support. All applicants MUST be fully fluent in KOREAN and English, possess excellent communication skills, and be able to manage front-desk operations in a fast-paced environment. This role requires a friendly, efficient, and organized individual who can handle diverse tasks and assist with various office functions. Key Responsibilities: Phone Handling: Answer, direct, and screen incoming phone calls in both Korean and English, providing excellent customer service and ensuring proper message taking and follow-up. Customer Service: Greet and assist clients, visitors, and staff in a professional and welcoming manner, addressing inquiries and offering assistance as needed. Appointment Scheduling: Manage calendars and schedules for staff, clients, and visitors, ensuring appointments are booked and confirmed efficiently. Administrative Support: Provide administrative assistance, including managing correspondence, maintaining records, and performing data entry tasks. Multitasking: Handle multiple tasks simultaneously, including answering calls, assisting walk-ins, managing emails, and coordinating office functions. Translation/Interpretation: Offer translation or interpretation services as needed between Korean-speaking and English-speaking clients, staff. Office Coordination: Maintain the reception area, ensuring it is clean, organized, and presentable at all times. Documentation Management: Assist with filing, organizing office files and documents, and ensuring all information is properly stored and accessible. Scanning and maintaining electronic files. Problem Resolution: Address client or visitor concerns and escalate issues to the appropriate department or personnel when necessary. Team Collaboration: Work closely with other team members to ensure smooth office operations and support day-to-day administrative needs. Requirements: Experience: Minimum of 2 years of experience as a receptionist, administrative assistant, or in a customer service role, with a focus on answering phone calls and managing office tasks. Language Skills: Fluent in both Korean and English (written and spoken), with the ability to translate and interpret effectively. Phone Handling: Demonstrated experience with multi-line phone systems, excellent phone etiquette, and a strong ability to manage high volumes of calls. Communication Skills: Strong interpersonal and communication skills, with the ability to work effectively with diverse individuals. Organizational Skills: Ability to prioritize tasks, stay organized, and handle multiple responsibilities in a fast-paced environment. Technical Skills: Proficiency in MS Office (Word, Excel, Outlook) and general office equipment (copiers, fax machines, etc.). Professionalism: Must maintain a positive, professional demeanor and appearance while representing the company. Education: High school diploma or equivalent required; additional certifications in office management, customer service, or bilingual communication are a plus. Preferred Qualifications: Previous experience in a bilingual or multicultural environment is highly desirable. INSURANCE Industry experience will be compensated at a higher rate. Knowledge of office procedures, calendar management, and basic administrative functions. Benefits: Competitive salary based on experience. Health and wellness benefits (if applicable). Paid time off, holidays, and sick leave. Opportunities for career advancement and professional development.
Medical Assistant - Women's Health/Assisted Reproductive Technologies (Mandarin/Cantonese) a plus. As a medical assistant in Women's Health/ART, you will provide superior customer service by coordinating appointments, performing clinical duties and assisting the physician. Preferred Criteria: Knowledge of EMR Systems Medical Assistant Certification Experience Working in Women's Health Required Criteria: High School diploma or GED Successful completion of an approved Medical Assistant program Basic computer skills Ability to draw blood, take vital signs and medical history Assisting during medical examinations/ultrasounds Preparing and maintaining treatment rooms and medical instruments Organizing and scheduling appointments Updating and filling medical records and insurance reports Skills Proficient in Chinese (Mandarin/Chinese) Working experience as a medical assistant Service Oriented Proficient in MS office and patient management software eg. Practice Fusion Location: Women's Health/Fertility Clinic in Midtown Manhattan Salary: $19-$22 Job Types: Full-time, Part-time Pay: $19.00 - $22.00 per hour Expected hours: 18 – 40 per week Medical Specialty: Endocrinology Ob/Gyn Schedule: Monday to Friday Work Location: In person
Our thriving Eye Care practice is seeking an experienced Customer Service Representative to work in our Flushing, Queens office. We are looking for someone who has a great personality who believes that patients should be treated as people rather than numbers on a file. The ideal candidate must understand the value of compassionate service, possess excellent communication and multitasking skills, a positive attitude, and a strong work ethic. If you meet these requirements, we would love to meet you! RESPONSIBILITIES AND DUTIES Maintaining a positive, empathetic, and professional attitude Responding promptly to customer inquiries Communicating with customers through various channels Acknowledging and resolving patients' complaints Knowledge of medical and vision insurances and the ability to explain them to patients Keeping records of patients' interactions, transactions, comments, and complaints Communicating and coordinating with doctors and colleagues as necessary Ensure customer satisfaction and provide professional customer support Performs other duties as assigned, requested, or deemed necessary by management Maintaining patient confidentiality as per the Health Insurance Portability and Accountability Act of 1996 (HIPAA) Ability to multitask Familiarity with Officemate a PLUS Bilingual in Korean a PLUS REQUIREMENTS High school diploma, general education degree, or equivalent Ability to stay calm when patients are stressed or upset Comfortable using computers and tablets Experience working with customer support Job Type: Full-time Pay: $17.00 - $20.00 per hour Benefits: Employee assistance program Employee discount Health insurance Health savings account Paid time off Vision insurance Schedule: 8 hour shift Day shift Weekends as needed Experience: Customer service: 2 years (Required) Language: Korean (Required) Work Location: In person
Looking for an eager, dedicated, hardworking, honest and charismatic person to run front desk at a high end beauty salon in NYC. Candidate preferable should be a timely, organized, respectful and efficient employee who has energy and a passion for learning. Must be a reliable and on time person, be able to open and close a business, work computers and handle check in + check out, manage relations with customers, and understand the service industry. Salon has great environment, filled with various levels of expertise and great growth opportunity for eager learners and dedicated employees. Looking for someone that wants to learn and grow under strong management team. Salon experience is not necessary but greatly admired. Looking forward to meeting new talent and bringing talent onto our already established and amazing team. Much room for growth! Job Types: Full-time, Part-time Pay: From $17.00 per hour Expected hours: No less than 20 per week Benefits: Employee discount Flexible schedule Retirement plan Schedule: 10 hour shift Day shift Monday to Friday Weekends as needed People with a criminal record are encouraged to apply Education: High school or equivalent (Preferred) Experience: Customer service: 1 year (Preferred) Work Location: In person