Service specialist jobs in Austin, Texas - Page 6Create job alerts

Job DescriptionROLE DESCRIPTION: Warren Insurance Agency and Financial Services, Inc. is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As an Account Associate with our agency, your attention to detail, dedication to client relations, and sales-mindedness equip you for this versatile position. Your contributions as a motivated professional who thrives in a fast-paced environment pave an entryway for growing your career and expanding your income. We look forward to incorporating your energy and marketing perspective into our team as we build success together. RESPONSIBILITIES: • Establish customer relationships and follow up with customers, as needed., • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification., • Use a customer-focused, needs-based review process to educate customers about insurance options., • Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.QUALIFICATIONS:, • Dedicated to customer service, • Able to obtain a Life/Health License, • Able to achieve mutually agreed upon marketing goals, • Interested in marketing products and services based on customer needsBENEFITS:, • Salary plus commission/bonus, • Paid time off (vacation and personal/sick days), • Health benefits, • Profit sharing, • Growth potential/Opportunity for advancement within my office

Job Description Job Notice Date Posted: July 21, 2025 Position: Voucher Specialist Job# 31-25 Starting range: $22.12/hour DEADLINE FOR APPLICATIONS: Open Until Filled Southwest Housing Compliance Corporation (SHCC) is seeking a detail-oriented and customer-focused professional to join our team. This position plays a vital role in supporting payment processing and compliance efforts in a fast-paced, accuracy-driven environment. SHCC has proudly served the U.S. Department of Housing and Urban Development (HUD) as a high-performing Contract Administrator for over 24 years. Through this work, we serve over 80,000 households across Texas and Arkansas, ensuring access to safe and healthy housing in alignment with HUD's mission. What you will do in this position: What You'll Bring: The ideal candidate will have: • A strong customer service mindset-you're empathetic, patient, and professional in all interactions., • Excellent communication skills-both written and verbal, with the ability to explain complex policies in a clear, understandable way., • Strong multitasking abilities-you can juggle multiple inquiries while maintaining accuracy and efficiency., • Strong analytical skills to identify data inconsistencies and resolve issues efficiently, • Excellent customer service skills and the ability to communicate with diverse stakeholders, • Ability to manage time effectively, prioritize tasks, and work independently, • Strong written and verbal communication skills, • Proficiency in Microsoft Office Suite (especially Excel and Outlook), • Prior experience in affordable housing or a government-related field is preferred, but not required Why Join SHCC? More about the team: Here's what our clients say about us: • "Staff go beyond with their service." • "Everyone I have worked with at SHCC has been friendly, helpful, and professional." • "All areas of service are commendable." Be part of a team that earned a 95% customer service score on our 2023 Customer Satisfaction Survey and is driven by a mission to serve communities with integrity and excellence. More about this position: Qualified candidates must possess: • Ability to provide compassionate and professional customer service to clientele of diverse backgrounds, • Strong computer skills (Google Suite, Microsoft Office Suite, Adobe Acrobat, DocuSign, Emphasys ELITE, and Laserfiche), • Excellent oral and written communication skills, • Ability to establish, cultivate, and maintain effective working relationships with external partners, clients, and coworkers, • Knowledge of standard bookkeeping principles, practices, and techniques, • Knowledge of HUD programs, regulatory compliance, the affordable housing industry, • Spanish language proficiency Benefits: • Paid sick leave, annual leave, birthday leave & federal holidays, • 100% of employee health insurance premiums paid by the agency, • Supplemental health, dental, vision, and life insurance options for employees and family, • Employee Assistance Program APPLICATIONS FOR EMPLOYMENT: SHCC is a subsidiary of the Housing Authority of the City of Austin (HACA) Application for open posted position must be submitted via online at the following website: We also accept applications at the Housing Authority of the City of Austin, 1124 S. IH-35, Austin, Texas 78704. No applications will be accepted after the noted closing dates on the job announcement. We encourage you to visit our website at often to view and apply for vacant positions or sign up for job alerts at our career site. SHCC is a drug-free workplace. A Criminal Background Check including a sex offender registry check. A Driving Record, Texas Driver's License, and a Physical/Drug Screening will be required upon offer of employment. EQUAL OPPORTUNITY EMPLOYER Job Posted by ApplicantPro

Job Description Resource Center Specialist - Full Time Position Available Bilingual English/Spanish Speakers Job description: Emancipet’s Resource Center (RC) is the beating heart of our day-to-day operations. Resource Center Agents answer calls, schedule appointments, fulfill records requests, field inquiries, and serve as the first point of contact for hundreds of thousands of clients each year. Working from our call center in Austin, TX, our Resource Center Specialists will work as part of the RC team to achieve Emancipet’s bottom lines of high-quality medical care, transformative experiences, and sustainable finance. Specialists will fulfill client record requests, help answer clinic operations questions and schedule/reschedule appointments while delivering exceptional customer service in each and every interaction. **This is an Austin based, in-person position, with the opportunity to move to a hybrid work from home possibility at a later date. You may be our ideal Resource Center Specialist if you meet the description above, and if: • You are so friendly that you have never met a stranger!, • You never go anywhere without your Bluetooth headset – growing up you could talk on the phone for hours on end!, • Telemarketers regret calling you ‘cause you’re more than happy to chat with strangers about what’s on their mind!, • You think pets are great and the people who love them are even greater!, • You are a great communicator who can give directions to places you have never visited (seriously – we’ve got clinics in Austin, Pflugerville, Killeen, Houston, and Philadelphia, PA)!, • Providing clients with key information to ensure they are well-prepared for their visit and to set clinic staff up for success, • Booking and rescheduling appointments for Emancipet clients, • Finding and emailing client records promptly and accurately, • Creating an awesome first impression of Emancipet by warmly interacting with and engaging our clients telephonically, • High volume accurate data entry across multiple software platforms, • Meeting personal/team metrics (both in terms of quality and quantity), • A belief that people love their pets and will do what is best for them when given the opportunity, • Able to work Monday through Saturday, between then hours of 8am – 6pm (but not all 6 days!), • Access to a reliable internet connection to support a clear online phone connection, • Spanish/English bilingual, • Ability to navigate Microsoft Word, Excel and Outlook easily (Google Sheets is a plus), • Quick learner when it comes to navigating a new CRM, • Strong listening skills and the ability to speak clearly, concisely, and with compassion, • Customer focused and able to quickly adapt to different personality types, • Ability to prioritize tasks and manage time effectively, • Access to reliable transportation to/from Emancipet HQ in North Central Austin, • High school diploma or GED The benefit package includes: • Health Insurance- 100% Emancipet-paid for employee coverage and children under 26. This is a PPO health insurance plan., • Dental- 100% Emancipet-paid for employee coverage and children under 26., • Vision- 100% Emancipet-paid for employee coverage and children under 26., • Telehealth- 100% Emancipet-paid Telehealth for your entire family: partner/spouse and all children under 26 (regardless of insurance status) that provides $0 visits for urgent care, mental and behavioral health care, pharmacy, and health advocacy services., • Life AD&D 100% Emancipet-paid., • Voluntary Benefits include accident, cancer, supplemental life, short- and long-term disability, and more., • Identity Theft Plan 100% Emancipet paid, • Travel Plan 100% Emancipet paid, • Employee Assistance Program, • Generous Paid Time Off- 9 paid holidays. 80 hours of PTO (increasing with tenure), with the ability to roll over 40 each year., • Public Student Loan Forgiveness Program- This position qualifies for the program, with employment time counting towards qualifying years for loan forgiveness. We are a nonprofit on a mission to make veterinary care affordable and accessible for everyone. We believe people love their pets and will do what’s best for them when given the opportunity. We work to provide that opportunity. Emancipet is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Emancipet is committed to the principle of equal employment opportunity for all applicants and employees. All employment decisions at Emancipet are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex, age, physical or mental disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, genetic information, or any other status protected by the laws or regulations in the locations where we operate. We are intentional in creating a diverse staff and leadership team, and work to create an inclusive environment for all employees. You belong here!

Job Description Company: Rugiet Health Location: Austin, TX (Hybrid/Remote options available) Employment Type: Contract (e.g., 3-6 months with potential for extension or conversion) About Rugiet Health:Rugiet Health is a fast-growing, Austin-based direct-to-consumer telemedicine company revolutionizing men's and women's health and hormone optimization. We are committed to democratizing access to best-in-class compounded medications through a bespoke digital experience, combining luxury service with clinical excellence. Our small but passionate management team has deep industry experience in Clinical, Marketing, and Technology verticals. We are a disruptive force in the US healthcare market, constantly innovating to provide personalized solutions for a healthier, more fulfilling life. The Opportunity:We are seeking a highly organized, proactive, and detail-oriented Human Resources & Recruiting Specialist to join our rapidly growing team. This role will be instrumental in supporting both our talent acquisition efforts and key HR operational functions, ensuring a seamless experience for both candidates and employees. You will play a crucial role in helping us scale efficiently, attract top talent, and maintain our vibrant company culture during a period of significant growth. If you are a versatile HR professional with strong recruiting coordination skills, thrive in a fast-paced environment, and are passionate about supporting an innovative healthcare company, we encourage you to apply! What You'll Do: Recruiting Support (Approx. 60-70%): • Full-Cycle Coordination: Own the end-to-end interview scheduling process, including coordinating complex calendars, sending invitations, and managing logistics for all candidate interviews (phone, video, in-person)., • Candidate Experience: Ensure a positive and seamless candidate experience from initial contact through offer acceptance, providing timely communication and acting as a primary point of contact for candidate inquiries., • ATS Management: Maintain meticulous data integrity within our Applicant Tracking System (ATS), ensuring all candidate information, interview feedback, and process stages are accurately recorded., • Job Posting & Sourcing: Assist in drafting, posting, and refreshing job requisitions across various job boards, social media platforms, and university career sites. Conduct initial resume screening and basic sourcing to identify qualified candidates., • Reporting: Generate regular reports on recruiting metrics (e.g., time-to-fill, source of hire, candidate pipeline status) to help optimize our talent acquisition strategies., • Onboarding & Offboarding: Coordinate and facilitate the onboarding process for new hires, including preparing new hire packets, coordinating IT setup, conducting HR orientations, and ensuring a smooth transition into the company. Support offboarding logistics as needed., • HRIS Management: Maintain accurate employee data within our HR Information System (HRIS), processing new hires, changes, and terminations., • Employee Support: Serve as a frontline resource for basic HR inquiries from employees regarding policies, benefits, and general HR processes, escalating complex issues to appropriate team members., • Compliance Support: Assist with ensuring HR processes and documentation comply with federal, state, and local employment laws and regulations., • Program Support: Support various HR initiatives and programs, such as employee engagement activities, performance management cycles, and benefits administration., • 2-4+ years of combined experience in Human Resources Coordination, Recruiting Coordination, HR Operations, or a similar generalist role., • Proven experience owning interview scheduling and managing candidate pipelines efficiently., • Proficiency with Applicant Tracking Systems (ATS) and HR Information Systems (HRIS)., • Exceptional organizational skills and meticulous attention to detail., • Strong verbal and written communication skills, with a professional and friendly demeanor., • Ability to manage multiple priorities in a fast-paced, dynamic environment., • High level of discretion and ability to handle confidential information with integrity., • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace., • Proactive, self-motivated, and a quick learner., • Experience working in a high-growth startup environment., • Experience in the direct-to-consumer (D2C) or healthcare/telemedicine industry., • Impactful Work: Contribute directly to the growth of a company revolutionizing healthcare., • Dynamic Environment: Gain valuable experience in a rapidly scaling startup., • Exposure: Work across both HR and Recruiting functions, broadening your skill set., • Collaborative Team: Join a passionate and supportive team., • Flexibility: This is a remote work arrangement.

Job Description Girl Scouts of Central Texas Job Description Job Title: Membership Engagement Specialist FLSA Status: Exempt, full-time Department: Membership Reports To: Membership Engagement Manager Location: Austin, Texas Job Purpose: The Membership Engagement Specialist is responsible for generating new youth and adult membership leads for continued membership growth within an assigned geographic area and with the goal of ensuring that Girl Scouting is available in all segments of the population within assigned area. Additionally, this position will offer direct support to adult and youth members in the areas of mentorship, training, troop and service unit management, and conflict resolution. Essential Functions • Increases the visibility and enhances the reputation of Girl Scouts, by engaging in the community through networking, collaboration, and events., • Establishes, cultivates, and maintains partnerships and relationships with schools, community organizations, faith-based organizations, and businesses to promote and deliver Girl Scouting within assigned geographic area., • Increases the positive impact of Girl Scouts within the Council area by meeting or exceeding annual new membership recruitment, lead generation, and retention goals for youth and adult members., • Plans and executes events that increase community awareness of the benefits and outcomes of Girl Scouts and bring more members and volunteers to our movement., • Provides ongoing effective support, communication, supervision, and direction managing council relationships and engagement with service units, troops, members, and volunteers., • Prepares for conversations and visits with members and volunteers by gathering key information and setting strong objectives to achieve successful outcomes. Able to share the Girl Scout value proposition through a variety of communication venues., • Establishes the appropriate volunteer leadership teams to meet council goals by ensuring volunteer positions are filled by recruiting, selecting, appointing, and supervising key volunteers in assigned geographic area., • Effectively moderates and resolves conflict that is escalated by volunteers and members using established policies, protocols, best practices and good judgement., • Adheres to the policies of the Girl Scouts of Central Texas and promotes Girl Scouting in a positive manner to the public as well as to all internal and external customers., • Performs other duties or assists other projects as assigned. Required Qualifications • Two or more years knowledge of the sales and leads process, managing workflow and technology systems, and managing data, including, comprehension, analyzation and reporting of data to achieve team objectives., • Two or more years of experience working for a membership-based, youth-based, or other related organization., • Strong interpersonal skills, including a natural curiosity and openness about other perspectives and an ability to be diplomatic and professional when interacting with a wide variety of people and in sensitive situations., • Ability to work effectively cross-departmentally, cultivating a culture of collaboration, and demonstrating respect for cross-departmental processes, staffing, and expertise., • Ability to effectively interact, work, and collaborate with people of various cultural backgrounds and across departments while promoting an environment of inclusivity, respect for cross-departmental processes, staffing and expertise, • Ability to positively influence others and maintain effective relationships with key stakeholders., • Ability to problem-solve by using critical thinking skills and by clarifying desired information, researching, locating and delivering findings and solutions., • Strong written and oral communication, public speaking, cold calling, and presentation skills., • High-level proficiency in Microsoft Excel, Word, and Outlook or similar productivity software., • Ability to make a commitment to the philosophy of Girl Scouting, both nationally and locally., • Capable of maintaining strict confidentiality, integrity, and professionalism at all times but, especially when handling sensitive information., • Yearly membership in GSUSA is required., • Must have and maintain a valid TX driver’s license, a safe driving record, current vehicle insurance, and reliable transportation to travel within Girl Scouts of Central Texas service area., • Satisfactory results from a criminal background check. Education • Bachelor's degree in a field related to the job or an acceptable combination of education and experience to meet job qualifications. Preferred Qualifications • Experience with CRM software tools (e.g., Salesforce), data warehouse tools (e.g., Looker), and task management software (e.g., Asana)., • Non-profit experience., • Bachelor’s degree, • This is largely a sedentary role but involves walking or standing for brief periods of time and for special events., • Frequent travel within the greater Austin area. Occasional travel throughout the rest of GSCTX’s assigned geographical area, including Waco, San Angelo, Killeen, Bryan/College Station, and Brownwood. Infrequent travel opportunities outside the Girl Scouts of Central Texas region., • Frequent use of computers and other office productivity machinery, such as copy machines and printers., • Periodic filing will require the ability to reach, push, pull, bend, stoop or stand as necessary. Will occasionally lift office products and supplies weighing up to 30 pounds., • Normal visual acuity and field of vision, hearing and speaking abilities, finger dexterity and repetitive hand motions for manual manipulation of a keyboard or mouse., • Ability to read, write, and communicate verbally and in written form to express and exchange ideas and can understand, remember, and communicate routine information. Must be able to communicate via in-person, email or phone., • Ability to compose material such as operating procedures, organization-wide communications, detailed reports, and slides to aid in presentations., • While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, or crouch., • Ability to maintain emotional control under stress., • Continuous indoor activity and exposure to florescent light., • Some outdoor activities and exposure to weather., • Ability to work in the office and travel 20% of time to other locations within the council jurisdiction to meet with members, collaborate with diverse community groups, and represent the Council in the community., • Work some nights and weekends, as needed., • Frequent work under stress and under pressure of deadlines. Important Note: The information contained in this job description is intended to outline the general nature and scope of work being performed by an employee assigned to this position. It is not intended to be construed as a contract, or as an exhaustive list of all responsibilities, duties and capabilities required of a person employed in this capacity. Job descriptions are subject to change at the discretion of the Girl Scouts of Central Texas. Girl Scouts of Central Texas is an Equal Opportunity Employer. This employer participates in the Electronic Employment Verifications Program. Please click the E-Verify link before for more information.

Job Description ***This is a fully remote position. We offer full benefits, including medical, dental, vision, 401K, profit sharing, generous PTO and much more! National law firm has an immediate opening for a Litigation Docketing Specialist. The successful candidate will be responsible for managing and maintaining the docketing system of the law firm. This role involves tracking all litigation deadlines, filing dates, and court appearances to ensure compliance with court rules and procedures. The specialist will work closely with attorneys, paralegals, and other legal operations staff to provide accurate and timely information regarding case timelines and deadlines. Essential Duties and Responsibilities: 1. Docket Management: · Monitor and update the docketing system with all incoming pleadings and other litigation-related materials. · Analyze legal documents to determine pertinent dates and deadlines and enter them into the docketing system with precision. · Generate docket reports and distribute them to attorneys and legal staff to ensure awareness of upcoming deadlines and court dates. 2. Compliance and Coordination: · Ensure compliance with all jurisdictional rules and court procedures related to docketing and calendaring. · Coordinate with attorneys and paralegals to confirm that all deadlines are met and assist with the prioritization of case work based on docket schedules. 3. Communication: · Communicate regularly with legal staff regarding changes to court rules, docketing procedures, and updates on case statuses. · Respond to inquiries from attorneys and staff regarding docketing information and provide clarification on docket entries as necessary. 4. Document Management: · Assist with the electronic filing of court documents and maintain organized records of all filings and communications. · Provide support in the retrieval of documents and case files as needed for case preparation and court proceedings. 5. Quality Control: · Perform regular audits of the docketing system to ensure accuracy and completeness of the data. · Identify and resolve discrepancies in the docketing system and suggest improvements to enhance efficiency and reliability. Qualifications, Skills and Abilities Required: 1. Bachelor’s degree or equivalent experience in a legal or administrative field., 2. Minimum of two years of experience in a docketing role within a law firm or legal department, with a focus on litigation., 3. Proficiency with docketing software and case management systems (e.g., CoreRelate, Court Alert or similar platforms), as well as a strong understanding of electronic court filing procedures., 4. Familiarity with federal, state, and local court rules and calendar management., 5. Excellent attention to detail and the ability to manage multiple tasks and deadlines simultaneously., 6. Strong organizational and communication skills, both written and verbal.

Job Description This is a remote position. Ad Hoc is a technology company that empowers organizations to deliver scalable, impactful digital services. Using modern, agile methods, our team creates products that meet people’s needs and transform their experience of government. Work on things that matter Our collaborations have shaped some of the defining moments in public-sector service delivery. We’ve helped build products that connect Veterans to tailored services, help millions access affordable health care, and support important programs like Head Start. As we work with agencies to deliver critical services, we’re also changing how the government approaches technology. Built for a remote life Our culture, communications, and tools are built for remote work, enabling us to bring together top talent nationwide. At Ad Hoc, remote life empowers our teams to design work environments that fit their lives and that foster flexibility and collaboration to achieve positive outcomes for our customers. Committed to high expectations and a welcoming culture Ad Hoc values acceptance, accountability, and humility. We aren’t heroes. We learn from our mistakes and improve the process for the next time. We build small, inclusive teams to collaborate closely with our partners to solve the right problems and deliver software that works. The Veterans Affairs business unit helps transform the VA into a modern digital services organization where Veteran outcomes are at the center of every effort. We partner with the VA to design and deliver seamless user experiences for Veterans, their families and caregivers, and VA employees. By applying better practices in service design, product management, and technology, we enable the VA to increase the use, quality, and reliability of services and decrease the time Veterans spend waiting for outcomes. Primary Responsibilities: In this role, you will serve as an experienced individual contributor within a team, with the expectation that you will further develop your leadership, guidance and mentoring skills. With minimal oversight from leadership, you will be responsible for supporting the goal of meeting scope, schedule and delivery requirements. A Senior Software Engineer - Full Stack impacts the long-term goals of the program, while contributing to the implementation of the program’s development strategy. You may serve as the discipline's primary lead when working with stakeholders and utilize strong influential skills to drive improvements in software engineering processes and practices. Primary expectations of a Senior Software Engineer - Full Stack include: • Analyzes client environments and business procedures, develops requirements from a project's inception to its conclusion in the subject matter area for simple to moderately complex systems., • Assists staff with analysis and evaluation and with the preparation of recommendations for system improvements, optimization, development, and/or maintenance efforts in any specialized technical area for example: information systems architecture, networking, telecommunications, automation, communications protocols, risk management/electronic analysis, software, lifecycle management, software development methodologies, and modeling and simulation., • MuleSoft Subject Matter Specialist - serves as a recognized expert in enterprise integration, API development, and platform engineering using MuleSoft., • Bachelor’s degree in related field or equivalent., • 8 years of work experience related to the field of which 4 years must be specialized related to the specific subject area. To learn more about working at Ad Hoc, please visit: Benefits: • Company-subsidized health, dental, and vision insurance, • Flexible PTO, • 401K with employer match, • Paid parental leave after one year of service In support of various state and city equal pay transparency laws, Ad Hoc job descriptions feature the starting range we reasonably expect to pay to candidates who would join our team with little to no need for training on the responsibilities we've outlined above. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and responsibility. The range of starting pay for this role is $145,000-$155,000. Our recruiters will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements.

Job DescriptionCompany Description WHO IS GUIDEHEALTH? Guidehealth is a data-powered, performance-driven healthcare company dedicated to operational excellence. Our goal is to make great healthcare affordable, improve the health of patients, and restore the fulfillment of practicing medicine for providers. Driven by empathy and powered by AI and predictive analytics, Guidehealth leverages remotely-embedded Healthguides™ and a centralized Managed Service Organization to build stronger connections with patients and providers. Physician-led, Guidehealth empowers our partners to deliver high-quality healthcare focused on outcomes and value inside and outside the exam room for all patients. Job Description We are seeking a detail-oriented, tech-savvy, self-driven, and quick-learning Senior Technical Implementation Specialist with excellent problem-solving and communication skills to join our team. This role will play a pivotal part in onboarding new practices’ clinical data, new payers' claims data, and managing technical implementation projects with healthcare vendors. You’ll be responsible for supporting data integration efforts, managing system deployments, and ensuring successful go-live of AI and data-driven solutions in a complex healthcare environment. WHAT YOU'LL BE DOING: • Acting as the technical point of contact for both external and internal stakeholders during the onboarding and implementation process., • Managing, coordinating and executing clinical and claims data integration projects, including EHR extracts, HL7/FHIR interfaces, API connections, and SFTP data feeds with vendors., • Configuring, testing, and validating data interfaces and ETL pipelines., • Translating clinical and operational requirements into technical configurations and workflows., • Creating and maintaining integration documentation, including technical specifications, workflow and processes diagrams, implementation guides, and SOPs., • Performing data QA and validation activities, including automated and manual checks for data format, completeness, and accuracy., • Configuring cloud-based automation pipelines for data transfer and job scheduling., • Generating cohort lists and conduct data analysis for vendor onboarding and performance monitoring., • Troubleshooting and resolving integration issues, coordinating with engineering, vendor, or client teams as needed., • Managing go-live planning, execution, and provide post-implementation technical support.Qualifications WHAT YOU'LL NEED: • Bachelor’s degree in a quantitative or technical field such as Computer Science, Health Informatics, Information Systems, Statistics, or equivalent experience., • 3+ years of experience in technical implementation, data integration, or data analytics in the healthcare industry., • Working knowledge of healthcare data formats and standards (e.g., HL7, FHIR, CCDA, XML, JSON)., • Familiarity with clinical vocabularies and coding systems (e.g., CPT, ICD-10, SNOMED, NPI, RXNORM)., • Extensive experience working with claims data and clinical data normalization/processing, • Proficiency with cross-team project tracking/documentation tools such as Jira and Confluence, • Experience with data QA and validation processes., • Fluency in SQL, Python (e.g. PySpark), or R with demonstrated experience developing complex queries for data analysis and ad hoc testing, • Knowledge of scripting skills in Python and Bash for automation, • Proven experience in leading technical implementation projects in healthcare, including client or vendor onboarding., • Familiarity with cloud platforms such as AWS (S3, Lambda, Step Functions), GCP, or Azure., • Understanding of healthcare workflows (e.g., care management, risk adjustment, quality improvement, revenue cycle, prior authorizations, value-based care)., • Experience working with Accountable Care Organization or similar VBC contracts., • Experience with front-end technologies (HTML, CSS, React, Django, Flask, etc.), • Experience with building API endpoints for data transfer, • Hands-on experience with machine learning models, AI agents, or LLMs, • Experience integrating with Twilio and Zoom APIs, • Familiarity with the Arcadia Analytics Foundry database schema Additional Information The base salary range for this role is $95,000.00 to $105,000.00 per year. ALIVE with Purpose: How We Thrive at Guidehealth At Guidehealth, our values come to life in everything we do. • We are Driven by Accountability — grounded in transparency, reliability, and integrity as we navigate challenges and opportunities alike., • Always Growing, Always Learning — staying curious and continuously improving inspires us to shape a better future for healthcare., • With Collaborative Innovation, we solve problems creatively, making every experience better for our employees and the patients we serve., • At Guidehealth, Every Voice Matters — we believe our collective strength is rooted in the unique perspectives of each team member., • And through Empathy in Action, we build stronger connections with those who count on us. All full-time employees of Guidehealth who work 30 hours per week or more are eligible for our comprehensive benefits package. While you are hard at work advancing value-based healthcare, we are here to ensure YOU have the care you and your family need and the opportunities for growth and development. Our commitments to you include: • Work from Home: Guidehealth is a fully remote company, providing you the flexibility to spend less time commuting and more time focusing on your professional goals and personal needs., • Keep Health a Priority: We offer comprehensive Medical, Dental, and Vision plans to keep you covered., • Plan for the Future: Our 401(k) plan includes a 3% employer match to your 6% contribution., • Have Peace of Mind: We provide Life and Disability insurance for those "just in case" moments. Additionally, we offer voluntary Life options to keep you and your loved ones protected., • Feel Supported When You Need It Most: Our Employee Assistance Program (EAP) is here to help you through tough times., • Take Time for Yourself: We offer paid time off plans helping you achieve work-life balance and meet your personal goals., • Support Your New Family: Welcoming a new family member takes time and commitment. Guidehealth offers paid parental leave to give you the time you need. The listed compensation range listed is paid bi-weekly per our standard payroll practices. Final base pay decisions are dependent upon a variety of factors which may include, but are not limited to: skill set, years of relevant experience, education, location, and licensure/certifications. OUR COMMITMENT TO EQUAL OPPORTUNITY EMPLOYMENT Diversity, inclusion, and belonging are at the core of Guidehealth’s values. We are an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation and identity, national origin, citizenship, religion, marital status, familial status, physical, sensory, or medical disability, Family and Medical Leave, military or veteran status, pregnancy, childbirth or other related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Our management is fully dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment advertising, pay, and other forms of compensation, training, and general treatment during employment. OUR COMITTMENT TO PROTECTION OF PATIENT AND COMPANY DATA This position is responsible for following all Security policies and procedures in order to protect all PHI and PII under Guidehealth’s custodianship as well as Guidehealth Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager. REMOTE WORK TECHNICAL REQUIREMENTS Guidehealth is a fully remote company. We provide new employees with the necessary equipment to function in their role at no charge to the employee. Employees provide their own internet connection, capable of conducting video calls on camera and connecting to various internal and external systems. The required internet speed is a minimum of 50 mbps download, 10 mbps upload. Please consult with your internet provider or run a speed test here to confirm your internet connection meets these requirements.

Job Description Originally established to help dealers meet the growing needs of their niche consumers, Integral dx has become adept at providing OEM products tailored to the specific needs of its clients. Today Integral dx offers a family of products designed and built to meet the needs and challenges out in the field. Learn more about us at integraldx.com and apply today! SALARY: Base salary plus commission BENEFITS: Medical, Dental, & Vision Insurance; HSA/FSA options, Accident & Critical Illness Insurance; Short- and Long-Term Disability; 401(k) with Employer Match; Term Life Insurance; Employee Assistance Program; Employee-of-the-Month and Year; RITALKA University As the MidSouth Construction Equipment Sales Specialist, your primary responsibility will be to drive business results within your defined geographical region, including, but not limited to, marketing, sales, and service coordination. Activities within the region will be a combination of direct sales and service, dealer sales and service, and distributor sales and service. This position requires regular travel within the region and involves making strategic face-to-face sales calls to enhance Integral dx's overall sales opportunities. With the help of leadership, this position would assist in building senior level relationships with key customers in the region and would identify and enhance sales opportunities. What does a Construction Equipment Sales Specialist do at Integral dx? • Research current market to develop and maintain accurate regional contact database. Use research and build relationships to understand customer applications to help determine where sales opportunities reside and convert opportunities into new business, • Contact and meet regularly with current and prospective customers to develop and embrace the relationship, • Plan, execute, and follow up on product demonstrations, • Understand and review product drawings, 3D models, and bills of material of all configurations for use in presenting products, their options, and proposals to prospective customers. Answer technical and applications questions on products with ability to liaise with engineering and/or manufacturing departments for complex questions while keeping customers engaged, • Prepare, review, and present product sales proposals for each opportunity that meets the customer's needs. Utilize effective communication with customers, both internally and externally, related to quotes, competitive information, trade shows, threats, opportunities, and follow-up. Work with engineering and manufacturing departments to get accurate data and specifications on proposals and to pass on pertinent information after project is won. All proposals must be approved by Integral dx Quote Committee, • Gain a working knowledge of MRP to assist in managing, prospecting, and closing sales opportunities, • Conduct new product delivery training and/or commissioning and promote aftermarket offerings including service part sales, • Coordinate any warranty and/or service work within the region; Light service work may be performed by the Territory Manager, • Participate in developing marketing strategies for territory and take ownership of carrying out finalized strategy, • Participate in regional associations, regional and national trade shows, and lead the follow up effort; Prepare and/or assist in the preparation of exhibitor lists for trade shows, • Participate in business planning and/or budget planning, • Participate in training of new Territory Managers as needed, • Achieve and maintain proficiency in manufacturing and engineering terminology, • Bachelor's degree, • 5+ years sales experience in mobile equipment, preferably with concrete mixer trucks, • Willing and able to travel up to 75% of the time; must have a valid passport, a good driving record, be eligible to rent a vehicle, and meet entry requirements to travel to Canada and other countries, • Able to read and interpret documents and write routine reports and correspondence, • Speaks effectively before groups of customers and Integral dx employees, • Experienced in Microsoft Office - Outlook, Excel, Word, PowerPoint, Microsoft Project, etc., • Uses advanced technology, including smart devices, • Has knowledge of machinery, equipment, material, bill of materials, etc., • Utilizes strong active listening skills The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Integral dx Overview When it comes to recruiting, many companies focus on an applicant's faults - what doesn't fit, what experience they don't have, etc. Our philosophy is different in that we are actively looking for a reason to hire someone. Integral dx is an OEM equipment and attachments producer that includes machinery in construction, agriculture, and mining industries. As part of our commitment to our customers, we also provide after-market parts and service support for our products. At Integral dx, we take the needs of customers and quality of our products very seriously. We pride ourselves on finding solutions that work efficiently and effectively. Learn more about us at integraldx.com. Why You Should Apply Here Integral dx is a family-owned company focused on creating jobs in rural communities in the upper Midwest; purposefully deciding to create jobs away from the chaos of larger metro areas. Our company values help to foster strong relationships with not only our employees and customers, but also our communities. We take pride in finding careers that fit the person rather than a person to fit a job which allows us all to do extraordinary things with ordinary people. We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Job Description SchooLinks is a fast-growing EdTech SaaS company on a mission to transform education through innovative technology. As our business scales, we’re building a lean, high-performing finance team to support our growth - and we’re looking for someone who takes pride in doing things right, fast, and with a service-first mindset. We operate with a shared set of values that define how we work together and what we expect from one another, our PACE: • Performance-Driven – We set ambitious goals, measure progress, and relentlessly pursue excellence., • Above & Beyond – We push boundaries and exceed expectations to deliver exceptional value., • Caring Candor – We believe in tough love and honest feedback to help each other grow., • Effort & Ownership – We work hard, take initiative, and follow through. We’re looking for an Entry Level AP/AR Specialist to take ownership of our day-to-day vendor payments, customer invoicing, collections, and finance inbox support. This is a hands-on, detail-oriented role that requires accuracy, responsiveness, and excellent communication skills. You’ll work closely with our accounting, sales, and customer success teams to keep our financial operations running smoothly and professionally. What You’ll Do • Manage all incoming vendor bills: enter into the accounting system, ensure proper approvals, and schedule timely payments., • Own customer invoicing: generate invoices based on contract terms, respond to billing inquiries, and ensure accuracy., • Monitor collections: follow up on outstanding receivables and work with internal teams to resolve payment delays., • Triage the finance inbox: respond to or redirect emails from customers, vendors, and internal teams., • Maintain clean, organized records of all payables, receivables, and communication history., • Support vendor onboarding and documentation (W-9s, payment info, etc.)., • Assist with month-end tasks such as AR/AP aging reviews and reconciliations., • Proactively identify opportunities to streamline and improve AP/AR processes. Requirements • Strong attention to detail and a knack for staying organized in a fast-moving environment, • Clear, courteous, written and verbal communication, • Self-starter who takes ownership and follows through on responsibilities, • Experience in AP, AR, or general accounting support is a nice to have, but not required, • Comfort with accounting software (QuickBooks, NetSuite and Google Sheets/Excel preferred, but not required, • SaaS or startup experience a plus, but not required Benefits • 100% health care coverage for Employee, • 401K with company matching, • Dental & Vision, • Parental Leave, • Subsidized gym membership, • Remote work stipend, • Annual team offsite A reasonable estimate of the base salary range for this position is $45,000 - $60,000 USD. This compensation range is specific to the United States and it incorporates many factors including but not limited to an applicant’s skills and prior relevant experience and training; licensures, degrees, and certifications; specific geographic location; internal equity; internal pay ranges; and market data/range parameters. SchooLinks is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Job DescriptionAbout ROLLER ROLLER is a global software-as-a-service company designed to help businesses in the leisure and attractions industry operate more efficiently and deliver great guest experiences. ROLLER helps its customers through a full suite of venue management features, including ticketing, point-of-sale, CRM, self-serve kiosks, memberships, digital waivers, and more. We are a fast-growing global company with customers in over 30 countries and a wide array of industries like theme parks, museums, zoos, trampoline parks, water parks, aquariums, and wake parks — just to name a few! At the heart of ROLLER is our team - which consists of 200+ highly energetic, driven, intelligent, and humble professionals, all contributing to help build a great and enduring business. We truly believe that the sky's the limit for us and we are well on our way toward becoming a global success story. But most of all, we love what we do and we are looking for like-minded people to join us on this amazing journey! About the Role We are seeking a passionate Enterprise Technical Support Specialist to join our growing global Customer Support Team. Bringing previous experience working with Point of Sale (POS) Payments or within a SaaS company, you will be responsible for supporting our largest customers and deliver exceptional service to ROLLER's most critical customers. You will become an expert in your platform and use prior knowledge from working in a SaaS company to troubleshoot questions from our customers and provide timely & quality responses to them. This role requires excellent communication, technical and collaboration skills to ensure the team's success and our customer's success. What You'll Do Customer Advocacy & Support Operations • Become a Trusted Advisor for Priority Support Clients., • Ensure prompt, effective resolution of high-priority tickets while maintaining excellent communication with stakeholders., • Proactively monitor key account health and partner with Customer Success Managers (CSMs) and Product/Engineering on known issues., • Monthly meetings with Priority Support Accounts to ensure their success and meet KPI/SLA requirements., • Stay informed on new feature releases and how they might impact your client's processes.Process Improvement & Quality Assurance, • Identify recurring problems and contribute to root-cause analysis and process enhancements., • Collaborate with our Technical Writing team to create internal playbooks for Priority Support accounts and Resolution Guides to help us scale our support into the future., • Help maintain and improve SOPs, workflows, and knowledge base documentation related to priority support functions.Cross-Functional Collaboration, • Raise issues internally on behalf of the Enterprise Support clients to advocate for customers and resolve complex technical issues. About You You've been there, done that, and have a bias for action and results. You know that building extraordinary foundations and positive relationships is the key to driving engagement and ensuring the strategic pieces of work land with positive impact. But you also bring: • You must have experience working in a similar role within a SaaS or POS Payments business., • In-depth and demonstrable experience with API troubleshooting, • Skilled at engaging in complex technical discussions with business owners and executive stakeholders to align solutions with strategic goals., • Ensure prompt, effective resolution of high-priority tickets while maintaining excellent communication with stakeholders., • Proactively monitor key account health and partner with Customer Success Managers (CSMs) and Product/Engineering on known issues., • While the role is hybrid, you will be located in Austin, Texas., • Formal IT qualifications, bonus if you have a bachelor's degree in a related field., • 2+ years proven experience working with Enterprise customers in a software or technology environment., • Experience working with Slack, JIRA, Google Sheets, Salesforce., • Strong written & verbal communication skills., • You will be very tech-savvy and able to pick up new tools very quickly., • Willing to proactively self-learn about technology and work autonomously in a fast-paced, entrepreneurial environment., • You have demonstrated experience with troubleshooting methodologies and implementing them in your workflow., • Great customer service skills; demonstrated experience is a must!, • High level of organizational skills and time management skills., • Strong attention to detail. Perks! • You get to work on a category-leading product that customers love in a fun, high-growth industry — check our Capterra and G2 reviews., • 4 Weeks of Annual Leave and 4 ROLLER Recharge days per year (that's 4 additional days of leave that we all take off together as a team to rest and recuperate)., • Engage in our 'Vibe Tribe' - led by our team members; you can contribute to company-wide initiatives directly. Regular events and social activities, fundraising & cause-related campaigns... you name it. We're willing to make it happen!, • Team Member Assistance Program to proactively support our team's health and wellbeing — access to coaching, education modules, weekly webinars, and more., • 16 weeks paid Parental Leave for primary carers and 4 weeks paid Parental Leave for secondary carers., • Work with a driven, fun, and switched-on team that likes to raise the bar in all we do., • Individual learning & development budget plus genuine career growth opportunities as we continue to expand! What You Can Expect

Job Description Are you looking for an incredible opportunity to join a dynamic, fast-growing dermatology services company? Epiphany Dermatology, headquartered in Austin, TX, is on a mission to improve access to dermatology services and provide exceptional patient care in underserved markets across the U.S. We are looking for a service-oriented, motivated individual to join us as an IT Specialist to accomplish this mission. With ambitions to increase our reach over the next four to five years, our quickly expanding company has gone from a single site in 2015 to over a 100 dermatological clinics nationwide. Our employees are the key to our success and we’re proud to offer eligible employees great benefits (many at no cost!), perks like free skin care, generous time off plans, the opportunity for growth, and the chance to be part of a purpose-driven organization taking patient care to the next level. We are excited to grow our team with individuals who are as passionate about our patients as we are and invest a lot of time and energy in our employees’ development because we believe being a part of the Epiphany team is a career opportunity—not just another job. If you are interested in joining this mission-driven team, please consider applying today! What we are looking for: A thoughtful and experienced IT Specialist who brings both technical expertise and a customer-first focus while maintaining a calm and composed demeanor. This role is a key part of our IT Team, with your time split between leading one or more specialized IT areas and providing exceptional support to teammates and clinics across the country. You’ll play a visible and trusted role in project meetings, onsite clinic visits, and new partnership integrations, working closely with vendors and internal teams to keep our systems reliable, secure, and scalable. This isn’t just a behind-the-scenes role — it’s a front-line opportunity to shape the IT experience for teammates and clinics across the country. If you’re energized by solving complex challenges, building meaningful relationships, and making a real impact in healthcare through IT — we want to meet you. What you'll do: * Serve as a Subject Matter Expert (SME) within one or more specialized IT areas. * Work in close partnership with all stakeholders, ensuring smooth and efficient communication of IT project updates. * Attend project meetings and summarize progress of IT related project(s). * Manage, resolve and escalate (if necessary) risks and/or issues. * Analyze and troubleshoot to identify patterns, trends, and process improvement opportunities. * Establish strong working and professional relationships with stakeholders including leadership, operations team, providers, clinic teams, and other department teams. * Provide Service Desk support and work the queue of the IT Service Desk ticketing system with prompt issue resolution. * Escalate issues to the IT Manager or Senior Director according to IT procedures. * Responsible for gathering hardware requirements and procurement according to IT standards and procedures. * Other duties as assigned. Subject Matter Expert (SME) Focus Areas: This designation means serving as the primary resource for planning, implementation, documentation, training, and ongoing support for the assigned area. SME responsibilities include staying current on industry trends, recommending improvements, and ensuring best practices are followed. Areas of SME focus may include, but are not limited to: * Implementations (IT Integrations during M&A events and new builds.) * Telephony/VOIP * Networking * Identity & Access Management * Cybersecurity It’ll help to have/be: * Proficiency with desktop publishing software (Google Workspace / Microsoft Office). * Experience in a healthcare setting is a plus. * Ability to work with an Electronic Health Record and other related E-Systems. * Strong interpersonal skills and effective oral and written communication skills. * Detail-oriented and able to handle multiple tasks, following through to completion. * Demonstrates cultural competency, sensitivity and responsiveness to various cultural characteristics and beliefs. Qualifications/Experience: * High school diploma or general education degree (GED), Bachelor’s degree in information technology or related field preferred. * Minimum five years experience as a help desk technician or other customer support role, including multi-site and remote support. * Creative troubleshooting and problem-solving skills. * Driven, energetic and ready to develop new technical skills in advancement of career track. * Demonstrates a customer-first mindset with a calm and composed demeanor. * Able to travel 20-40% (continental US). * Located in Austin, TX Metro area Work environment and physical requirements: Administrative office may have minimum visits to medical offices with possible exposure to procedure/exam room and laboratory environment may include exposure to communicable diseases, bloodborne pathogens, biohazards or toxic substances. Daily activities may include standing, walking, sitting, bending and lifting items up to 30 lbs. Benefits: We offer generous benefits including medical, life insurance, short-term disability coverage, mental health services, and more at no cost for eligible employees. In addition, we have great vision, dental, and supplemental insurance options. We also offer 401k with company matching, employee discounts, HSA, tuition assistance, certification reimbursement, and more!

Job DescriptionIN A NUTSHELL Our Administrative Support Specialist is the ultimate team player. Our ideal candidate will thrive in an environment that requires efficient multitasking. You are versatile, energetic, and take the initiative. Duties are to provide all levels of office support, including Front Desk reception. Do you like being the designated hitter? This job is for you. IS THIS YOU? • Are you customer-focused? You will need to make every client interaction stand out for its friendliness, professionalism, and helpfulness. You will need to display empathy and leave a positive impression with the client., • Are you analytical? You will review and verify data for accuracy to enhance processes and help in serving the clients better., • Are you organized? You will need to stay focused on different tasks and use your time effectively and efficiently in order to be proactive and meet deadlines., • Are you an excellent communicator? You will correspond and talk with insureds, carrier representatives, and agents to obtain information or provide important notifications. Good verbal and written communication skills are essential to providing clear and concise information. To comprehend the client's needs, you will also need to be a good listener., • Are you a team player? You will need to be easy to work with and be willing to help others. The agency's success depends on our ability to work together seamlessly. WHAT YOU NEED • High School diploma or equivalent., • Three years of related work experience in an office or administrative support position, including prior customer service experience., • Previous experience with common office equipment, such as modern phone systems, scanners, and copy machines., • Proficient in Microsoft Office (Outlook, Excel, and Word), with an aptitude to learn new software and systems., • Maintaining confidentiality of information, • Maintaining an established work schedule. May be required to work evenings and/or weekends occasionally., • Must be able to travel to different work locations WHAT YOU'LL GET The culture at Watkins Insurance Group is about building relationships with each other, our clients, and our community. We adhere to our core values to sustain a culture of service. As a Watkins Insurance Group employee, you will receive a strong total reward package which includes competitive pay. All full-time employees are eligible to receive benefits on the first of the month following employment. We are proud to provide benefits and a work environment package that will help our employees enjoy their work and life. Click here to learn about the benefits package.

Job Description Position Overview We are looking for a detail-oriented Billing & Accounts Receivable Specialist to handle daily invoicing and collections for trucking, roll-off dumpsters, and other small-scope services. This role focuses on high-volume, fast-turn billing rather than large, complex construction pay applications. Accuracy, timeliness, and strong communication with customers and operations are key. Key Responsibilities • Generate and send daily/weekly invoices for trucking, hauling, and dumpster services., • Match driver logs, weight tickets, and service orders to ensure accurate billing., • Record customer payments, apply cash receipts, and reconcile the AR ledger., • Monitor aging reports, follow up on overdue balances, and maintain positive customer relationships., • Coordinate with dispatch and field teams to resolve ticket or rate discrepancies quickly., • Provide AR reports to management and flag problem accounts., • High school diploma or equivalent required; associate degree or coursework in accounting preferred., • Solid grasp of basic accounting and billing principles., • Proficiency with QuickBooks or similar accounting software., • Strong attention to detail and ability to manage a high volume of small invoices., • Fast and accurate data entry., • Customer-service mindset for collections and dispute resolution., • Reliability and ability to meet tight billing deadlines.Company DescriptionVenditti is comprised of a dynamic team of over 150 talented individuals. Our leadership possesses over 156 years of combined experience in the demolition and heavy civil construction industry. Venditti brings the client-centered feel of a small business with big company resources, equipment and experience to builders, general contractors, and homeowners alike. We bring our clients’ plans to life at the very first stage of construction, creating long-term relationships as a preferred subcontractor with a focus on safety and attention to detail.Venditti is comprised of a dynamic team of over 150 talented individuals. Our leadership possesses over 156 years of combined experience in the demolition and heavy civil construction industry. Venditti brings the client-centered feel of a small business with big company resources, equipment and experience to builders, general contractors, and homeowners alike. We bring our clients’ plans to life at the very first stage of construction, creating long-term relationships as a preferred subcontractor with a focus on safety and attention to detail.

Job DescriptionROLE DESCRIPTION: Texaspaulyall (Paul Lanari State Farm Agent) is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As an intern with our agency, your attention to detail, dedication to customer relations, and sales-mindedness equip you for this versatile position. Your contributions as a motivated professional who thrives in a fast-paced environment pave an entryway for growing your career and expanding your income. We look forward to incorporating your energy and marketing perspective into our team as we build success together. RESPONSIBILITIES: • Assist the business goals of the insurance agency with mutually agreed upon expectations., • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification., • Use a customer-focused, needs-based review process to educate customers about insurance options., • Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.QUALIFICATIONS:, • To be eligible for an internship, you must be a full-time student currently enrolled in an undergraduate or post-graduate program throughout the duration of the internship., • Coursework or expressed interest in areas such as Insurance, Financial Services, Real Estate, Marketing, etc., • Ability to work collaboratively as part of a team, as well as operate independently, • Effective customer service and interpersonal skills, including the ability to create, build, and maintain relationships with internal and external parties, • Prioritization, time management, and organizational skills to meet deadlines while maintaining attention to detail

Job DescriptionDescription: Job Title: Accounts Receivable Specialist We are seeking an experienced Accounts Receivable Specialist to join our team. The ideal candidate will have a strong background in accounting and be able to manage the accounts receivable process efficiently and accurately. Responsibilities: • Manage the accounts receivable process from start to finish, • Generate and send out invoices to customers, • Follow up on outstanding payments and resolve any discrepancies, • Reconcile accounts receivable ledger to ensure all payments are accounted for and properly posted, • Communicate with customers to resolve any billing issues or disputes, • Prepare and maintain various reports related to accounts receivable, • Assist with month-end close and other accounting tasks as needed Requirements: • Bachelor's degree in Accounting or related field preferred, • Pain Management experience a plus, • 2+ years of experience in accounts receivable or related field, • Strong attention to detail and accuracy, • Excellent communication and customer service skills, • Proficient in Microsoft Excel and other accounting software, • Ability to work independently and as part of a team, • Strong organizational and time management skills If you are a detail-oriented individual with a passion for accounting and a desire to work in a fast-paced environment, we encourage you to apply for this exciting opportunity. Requirements:

Job Description FloSports leads the way in delivering world-class digital streaming for millions of fans, families, and athletes in underserved sports. Our digital platform unites casual and dedicated spectators alike, offering thrilling live events from around the world with interactive features, real-time analytics, and powerful broadcast technology. As the essential destination for niche sports content, we deliver everything from breaking news and expert commentary to feature films, documentaries, and multi-episodic series. We've revolutionized the global sports media industry by building a diverse team—technologists and wrestlers, creators and cheerleading experts, designers and hockey enthusiasts, communicators and motorsport fanatics, producers and sports fans—all united by our passion to serve underrepresented sports communities. We're creating the ultimate destination for our sports, and we're looking for people like you to join us! THE ROLE: We are seeking a meticulous highly organized Accounts Receivable Specialist to join our finance team. The ideal candidate will be responsible for managing all aspects of accounts receivable, ensuring accurate and timely billing, collection and application of payments, and maintaining strong client relationships. This role is crucial to our financial health and requires a detail-oriented individual with strong communication and problem-solving skills. This role will be based in Austin, TX and required to work in the Austin office a minimum of 4 days per week. RESPONSIBILITIES: • Invoice Management: Generate, prepare, and send out accurate invoices to clients in a timely manner., • Payment Processing: Process and post customer payments, including checks, credit card payments, and electronic funds transfers (EFTs/ACH)., • Account Reconciliation: Reconcile accounts receivable ledger to ensure all payments are properly accounted for and discrepancies are resolved promptly., • Collections: Monitor customer accounts for overdue payments, initiate collection procedures, and follow up on outstanding invoices through phone calls, emails, and written correspondence., • Dispute Resolution: Investigate and resolve billing discrepancies, payment issues, chargebacks, and customer inquiries related to accounts receivable., • Reporting & Analysis: Prepare and analyze accounts receivable aging reports, identify trends, and provide insights to management regarding cash flow and collection efforts., • Record Keeping: Maintain accurate and up-to-date customer records, including billing and contact information., • Month-End/Year-End Close: Assist with month-end and year-end closing activities, including account reconciliations and financial reporting., • Compliance: Ensure compliance with company policies, accounting principles (e.g., GAAP), and relevant credit and collection regulations. KNOWLEDGE, SKILLS AND ABILITIES: • Bachelor's degree in Accounting, Finance, Business Administration, or a related field (or equivalent practical experience)., • Minimum of 3 years of proven experience as an Accounts Receivable Specialist or in a similar accounting role., • Solid understanding of basic accounting principles, accounts receivable procedures, and financial reconciliation., • Proficiency in accounting software (NetSuite a plus) and experience with automated accounting systems., • Advanced proficiency in Microsoft Office Suite, particularly Excel (e.g., VLOOKUPs, pivot tables)., • Attention to Detail & Accuracy: Exceptional precision in data entry and record-keeping., • Organizational & Time Management Skills: Ability to prioritize tasks, manage multiple accounts, and meet deadlines effectively., • Communication Skills: Excellent verbal and written communication skills for professional and effective interaction with clients and internal stakeholders., • Problem-Solving & Analytical Skills: Strong ability to identify, analyze, and resolve complex billing and payment issues., • Customer Service Orientation: A focus on providing excellent customer service while handling sensitive financial conversation and resolving disputes respectfully., • Team Player: Ability to work independently and collaboratively within a team environment., • Ethical Conduct: High degree of integrity and ability to maintain confidentiality of sensitive financial information., • Collaboration: Collaborate effectively with sales, customer service, and other internal departments to address customer issues and improve overall payment cycles. OUR COMMITMENT TO DIVERSITY: At FloSports, we are bonded by our passion for sports and our purpose to unite communities around experiences that finally give underserved sports the love they deserve. We recognize the need to build a company that seeks out, embraces, and celebrates our individual differences, ideas, and talent. FloSports is committed to the pursuit of a fair, equal and inclusive workplace where everyone is given the opportunity to grow to their fullest potential. OUR BENEFITS: • Recognized three years in a row as a Top Workplace by the Austin-American Statesman, • All-hands events hosted in beautiful Austin, Texas, • Competitive and comprehensive medical, dental and vision plans, • Peace of mind through company-paid short-term disability, long-term disability and life insurance, • Generous 401(K) company match vested immediately, • Progressive parental leave policies, • Flexible paid time off, • A full calendar of team-building and social events, • Company donation to youth teams and leagues that our employees coach, • Stocked snack bar, catered lunch and breakfast tacos every week

Job Description Job Description Travel Sales Specialist Position: Travel Sales Specialist Area: Reservations Reports to: Reservations Manager Location: Remote Target Start: ASAP About Classic Vacations – The Classic® Difference Classic Vacations is the #1 luxury vacation wholesaler for Travel Advisors, driven by a singular purpose: to delight our clients with exceptional vacation experiences. Our team’s commitment to excellence ensures that every journey we create is seamless, luxurious, and filled with unforgettable moments. We take pride in our role as trusted partners to travel professionals worldwide, providing world-class accommodations, unparalleled service, and exclusive privileges in premier destinations. Role Overview Are you motivated, detail-oriented, and passionate about bringing dream vacations to life? Classic Vacations, the #1 rated luxury vacation wholesaler for Travel Advisors, is seeking a Travel Sales Specialist to join our team. In this role, you will serve as a trusted partner to Travel Advisors, guiding them through the booking process, providing expert recommendations, and ensuring every trip is flawlessly executed. From individual travelers to small groups, you’ll leverage your destination knowledge, sales acumen, and customer-first mindset to deliver memorable travel experiences. This role is ideal for someone who thrives in a fast-paced environment, loves problem-solving, and wants to contribute to the Classic Vacations promise of exceptional service. Why This Role Matters For more than 45 years, Classic Vacations has built its reputation on trust, reliability, and delivering exceptional travel experiences. The Travel Sales Specialist plays a vital role in upholding this standard by ensuring Travel Advisors and their clients receive world-class support at every stage of the journey. By converting inquiries into bookings, promoting the full range of Classic’s services, and providing personalized expertise, you directly impact both the company’s growth and our clients’ satisfaction. Your work not only helps travelers enjoy seamless and memorable vacations but also strengthens Classic’s relationships with valued Travel Advisors, reinforcing our standing as the premier partner in luxury travel.. Key Responsibilities Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. In alignment with Classic’s commitment to building a cohesive and high-performing team, your responsibilities will include: Customer Engagement & Assistance • Provide exceptional customer service by understanding and addressing travelers’ needs, preferences, and budgets., • Act as the primary point of contact for Travel Advisors, assisting with planning, recommendations, and bookings., • Stay current on travel trends, destinations, cultural insights, and activities to provide personalized recommendations., • Create customized travel itineraries tailored to client interests and budgets., • Create, modify, and cancel pre-travel reservations across flights, accommodations, and tours., • Help clients identify travel options that align with budget expectations., • Promote and upsell additional services such as travel insurance, upgrades, tours, and excursions., • Troubleshoot issues that arise before or during travel and provide timely, creative solutions., • Cultivate and nurture strong relationships with key clients, partners, and stakeholders., • Monitor industry trends, competitor activities, and emerging market opportunities., • Consistently meet and exceed sales and call performance targets, contributing directly to company growth., • Use Classic’s PLEX system to manage client bookings with accuracy. not be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this position at any time. Qualifications & Skills In line with Classic’s values of continuous improvement and organizational health, we seek a leader who exemplifies both technical expertise and a collaborative spirit. Education: • Proven sales and negotiation experience, with a track record of meeting or exceeding sales targets., • Demonstrated success in converting an average of 10% of calls to paid bookings per pay period (may vary by period)., • Ability to consistently handle an average of 2.0 calls per hour each pay period., • Strong knowledge of travel destinations, airlines, hotels, and travel products., • Excellent verbal and written communication skills, with strong active listening abilities., • Proficiency with Microsoft Office applications and familiarity with travel booking systems or software., • Attention to detail to ensure all travel arrangements are accurate and well-organized., • A customer-centric mindset with a focus on delivering exceptional service., • Flexibility and adaptability, including the willingness to work evenings, weekends, and varied schedules., • Motivated, team-oriented approach with the ability to collaborate across departments and with external partners. Employment Terms & Benefits • Work Schedule: Full-time, 40+ hours per week, with virtual office work., • Compensation: DOE + Bonus Incentive (based on company and individual performance)., • Office: Work is virtual Physical Requirements • Ability to perform essential job functions while working at a computer for extended periods. At Classic Vacations, we’re more than a travel company—we’re dream makers. Our team is passionate, driven, and committed to delivering world-class service while fostering a culture of collaboration, innovation, and excellence. By joining us, you’ll be part of a company that values its people, prioritizes work-life balance, and provides opportunities for personal and professional growth. Together, we’ll redefine luxury travel experiences and make lasting impacts on clients’ lives. Entrepreneurial Mindset and Adaptability In our entrepreneurial and collaborative environment, every team member is encouraged to contribute to the ongoing improvement and success of the organization. While each role has specific responsibilities, we embrace flexibility, and salaried employees may engage in tasks beyond the traditional job scope when these opportunities arise. This approach fosters professional growth, allowing individuals to expand their skills, take on new challenges, and build strong cross-departmental relationships. Aligned with our commitment to mutual success, team innovation, and shared accountability, we believe that empowering every employee to actively participate in organizational growth enhances both individual development and our ability to serve our customers and community. Classic Vacations’ Commitment to Diversity & Inclusion Classic Vacations is an Equal Opportunity Employer. We are dedicated to fostering an inclusive workplace where every team member is valued, respected, and supported, regardless of background. We are committed to a culture that celebrates diversity and empowers all employees to reach their full potential. Affirmative Action Statement It is the policy of Classic Vacations to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law. This policy relates to all phases of employment, including, but not limited to, recruiting, employment, placement, promotion, transfer, demotion, reduction of workforce and termination, rates of pay, and all other conditions and terms of employment. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines. For more information, please contact Classic Vacations Human Resources @

Job Description Performs highly complex or advanced (senior-level) network administration work to OCA’s network infrastructure. Work involves planning, designing, monitoring, and integrating system components for data/voice networks, existing network hardware and software; and evaluating potential network enhancements; as well as installing, maintaining, or overseeing the installation and maintenance of networks and network related hardware. This position also acts as Tier III support for network related service requests and incidents. Works under limited or minimal supervision, with considerable latitude for the use of initiative and independent judgment. Salary commensurate with experience. Essential Job Functions: • ·Provides excellent customer service at all times. This includes support for level I and II helpdesk staff, appropriate escalation to management, proactive communication to management and end users as appropriate, and usage of the ticketing system., • ·Proactively updates Office of Court Administration's Information Services management on ongoing issues and ensures that policies and procedures are followed., • ·Suggests innovations and improvements to the OCA network infrastructure environment through verbal and written communication in a simple, efficient, and clear manner., • ·Responds to incident and problem calls while providing guidance in troubleshooting and solving complex problems related to network related issues, and in the processing of service requests and tasks., • ·Utilizes vendor product support for research and issue resolution., • ·Provides continuous monitoring of the OCA network infrastructure using a variety of the most common third-party network monitoring tools., • Gathers data pertaining to customers’ needs and uses information to identify, predict, interpret, and evaluate system and network requirements., • Performs tuning and capacity planning activities to enhance the performance of the network resources., • Develops detailed network system plans and maintains detailed network topography drawings, maps, and documentation of the entire OCA network., • Develops procedures designed to ensure the integrity of network environments., • Evaluates network technologies for potential acquisition and directs the evaluation of various hardware and software resources to identify strengths, weaknesses, and potential benefits to the agency., • Identifies, monitors, and defines the requirements of the overall security of the enterprise network., • Implements hardware and software solutions to help mitigate a wide variety of network attacks. Makes recommendations to enhance the security and throughput of the network., • Analyzes and defines agency disaster recovery responsibilities and procedures., • Plans, implements, and maintains the OCA supported networks. This includes (but is not limited to):, • Maintaining appropriate ACLs, VLANs, WAN, LAN, and Internet connections., • Implementing procedures to ensure the network is monitored, fully patched, and performing as designed., • Troubleshooting and resolving connectivity issues, escalating as appropriate., • · Performs all duties with a heavy emphasis on process, security, and standardization., • · Adheres and reinforces all change management processes., • · Works on multiple projects and/or tasks and works with management to prioritize appropriately., • · Performs related work as necessary. Minimum Qualifications: Network Specialist IV: • Graduation from an accredited four-year college or university with major course work in computer information systems, computer science, or a related field; may substitute four years of full-time relevant experience for required education on a year-for-year basis., • Four years of experience in leading the administration of an Enterprise network with multiple remote locations., • Two years of experience implementing and maintaining site-to-site/IPSEC tunnelling., • Two years of experience configuring and managing a variety of network monitoring tools., • One year experience administering cloud networking., • One year experience administering networks in a virtualized environment., • Possesses a deep understanding of core networking basics and underlying technologies. Network Specialist V: • Graduation from an accredited four-year college or university with major course work in computer information systems, computer science, or a related field; may substitute four years of full-time relevant experience for required education on a year-for-year basis., • Five years of experience in leading the administration of an Enterprise network with multiple remote locations., • Three years of experience implementing and maintaining site-to-site/IPSEC tunnelling., • Three years of experience configuring and managing a variety of network monitoring tools., • Two years of experience administering cloud networking., • Three years of experience administering SAN architecture networks, such as: SAN switches, routers, and bridges; and protocols such: as iSCSI, FCoE, AoE, FCP., • One year experience administering networks in a virtualized environment., • CCNA, CCNP, or CCIE certification, • Possesses a deep understanding of core networking basics and underlying technologies. Preferred Qualifications: • Experience with CISCO appliances., • Experience in management of Aruba Network devices., • Experience working in a fast-paced environment with changing priorities., • Experience in coordinating/using vendor provided support. Knowledge, Skills, and Abilities (KSAs): • Skill in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems., • Knowledge of network facilities and data processing techniques, personal computer hardware and software, network operating system and security software, and performance monitoring and capacity management tools., • Ability to quickly learn new technologies or solutions independently., • Ability to recognize, analyze, and resolve specific network problems; and to communicate effectively., • Ability to oversee and/or supervise the work of others., • Ability to work efficiently within a robust change management framework. Employment Conditions: · Regular attendance required. · Operates standard office equipment, computer hardware and software. · Employment may be remote. · Must sit for extended periods of time. · May talk on phone for extended periods of time. Note: The following Military Occupation Specialty (MOS) codes are generally applicable to this position. Applicants must fully complete the summary of military experience applicable to the position to determine if minimum qualifications are met. Army: 17C Cyber Operations Specialist, Navy: CT Cryptologic Technician, Coast Guard: IT Information Systems Technician, Marine Corps: 0631 Network Administrator, Air Force: 1B4X1 Cyber Warfare Operations, Space Force: 514A Cyber Intel Analyst. Additional Military Crosswalk information can be accessed at To Apply: All applications for employment with the Office of Court Administration MUST be submitted electronically through CAPPS Careers at and can be viewed on . Applications must be complete, including start and end dates of work experiences. Following a screening of applications, interviews of qualified applicants who have submitted a completed state application will be scheduled. Only applicants interviewed will be notified of their selection or non-selection. An applicant’s response to the question regarding Former Foster Youth on the state application is optional if you are applying for employment with the Office of Court Administration. The Office of Court Administration is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age or disability in employment or in the provision of services. In compliance with the Americans with Disabilities Act, any request for reasonable accommodations needed during the application process should be communicated to Human Resources. 1-800-RELAY TX (for hearing impaired). The Office of Court Administration participates in E-Verify and will provide the Social Security Administration, and, if necessary, the Department of Homeland Security, with information from each new employee's Form I-9 to confirm work authorization. Section 651.005 of the Government Code requires males, ages 18 through 25, to provide proof of their Selective Service registration or of their exemption from the requirement as a condition of state employment.

Job Description Hospitality Specialist Scope & Purpose The Hospitality Specialist plays a vital role in supporting the mission of Mobile Loaves & Fishes by extending hospitality to every individual who enters our Headquarters building. This position serves as the first point of contact for guests with professionalism, answering phone calls, greeting visitors, and directing them to their appointments. This position will also help steward the Headquarters space by managing office supplies, receiving and distributing mail, submitting maintenance requests, and assisting with various administrative tasks as needed. This is a full-time, non-exempt position reporting to the Event Manager. Due to the nature and requirements of the position, hours are flexible to fit need, but typically include 8 am-5 pm Monday-Friday. Some nights and weekends may be required. The Hospitality Specialist will office at Community First! Village located at 9116 Hog Eye Road, Austin, TX 78724. Duties & Responsibilities • Guest + Neighbor Reception, • Receive guests and demonstrate hospitality to everyone that enters the building by providing information, resources and additional support, • Serve as the main point of contact for visitors and neighbors coming for appointments with staff at Headquarters, • Answer phone calls to the organization's main phone line with professionalism and care, • Monitor staff calendars to effectively direct guests to the appropriate person or meeting space, • Space Steward, • Oversee and restock supplies for the office, kitchen, break rooms, conference spaces, bathrooms, and other spaces as assigned, • Submit and track maintenance requests on behalf of staff, ensuring timely follow-up, • Act as the primary contact for janitorial and facilities-related questions at the Headquarters building, • Provide support for conference room technology, becoming the go-to expert for setup and troubleshooting, • Reconcile credit card expenses with the Accounting team, • Develop and maintain clear documentation for all reception and hospitality-related processes, • Packages + Mail, • Manage entire mail distribution process for the various office buildings on property including USPS mailboxes and designated package centers, • Coordinate outgoing mail on behalf of staff to ensure timely delivery, • Collaborate regularly with other receptionists across the property, • Work with our Accounting team on the check collection processes, • Manage and maintain postage machines for the office building, replenishing supplies as needed, • Event Participation, • Participate in a backup assistant capacity for Mobile Loaves & Fishes events, • Setup and prepare the event space for our organization-wide staff meetings and other gatherings, • Coordinate food deliveries and related logistics for meetings and events, • Other Duties & Responsibilities as needed Knowledge, Skills, Abilities & Principles • MLF is a faith-based organization whose ideals and philosophy come directly from the Gospel of Jesus Christ. As an organization, we strive to reflect this precept in our communications, both internally and externally., • Commitment to serving those who have experienced homelessness and personal alignment with MLF's vision, mission, core values, and goals., • 3-5 years of experience in hospitality and/or customer service roles, • Prior experience in an office or administrative setting, • Strong organizational, interpersonal and communication skills, with a high level of emotional intelligence and cultural competence., • Proficiency in Microsoft 365 and property management software., • Highly organized and detail-oriented, with strong time management skills., • A collaborative spirit with the ability to work independently and as part of a team., • Skilled in conflict resolution and fostering positive relationships., • Ability to be trained and provide support of technology equipment to others, • Demonstrates strong ability to multi-task and be proactive in and outside of their given duties, • Must have a valid driver's license Work Environment & Physical Demands • Ability to move about all phases of Community First! Village, • Ability to drive a golf cart, • Ability to work in an office setting, • Ability to lift 50 pounds MLF PURPOSE & VISION We empower communities into a lifestyle of service with the homeless. MLF MISSION We provide food and clothing, cultivate community, and promote dignity to our homeless brothers and sisters in need. GOALS • Transform the way people view the stereotype of those who find themselves homeless, • Reconnect the homeless to self, family and community, • Help the chronically homeless rediscover and utilize their God-given talents to do purposeful work, • Connect human to human, heart to heart through the fellowship of food and hospitality, • Inspire people into a lifestyle of abundance by giving their best first BELIEF STATEMENTS The vision is supported by belief statements centered on our belief that homelessness is the result of a profound, catastrophic loss of family: • God, infinitely perfect and blessed in himself, in a plan of sheer goodness freely created man to make him share in his own blessed life, • By virtue of being created by God in His image, we are all called to live in community and relationship with Him through each other, • The family is the original cell of social life, • You shall love your neighbor as yourself, • All members of the human family are equal in dignity, • The Lord God took the man and settled him in the Garden of Eden to cultivate and care for it. Gen 2:15 CORE VALUES MLF is committed to fostering a culture that prioritizes relational connection. We believe there is opportunity in every aspect of our work to be relational in a highly transactional world. In this culture, transactions are means to relational ends, not the other way around. This begins with the countercultural love poured out by Jesus Christ and grows as imperfect individuals strive to show this love to each other human-to-human, heart-to-heart. Each individual's openness to the journey of their own personal growth is essential in building our relational culture, and we believe this culture flourishes as we each continuously strive to more fully embody these four core values: • Faith: We define Faith as the foundational belief that our world and all our work belong to God. This allows us to engage our work with joy and lightheartedness, knowing that we are not ultimately in control., • Humility: We define Humility as rightly viewing oneself as a single piece of a grander story. This humility leads to a view of oneself that is neither too high nor too low., • Generous Spirit: We define a Generous Spirit as a readiness to give more grace, mercy, and hospitality than is necessary or expected. This posture allows us to see others for who they are, not what they do., • Integrity: We define Integrity as a wholehearted commitment to doing right by God, ourselves, and others. This wholeheartedness shows itself in consistently choosing honesty, responsibility and ownership in all actions and decisions. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. MLF is committed to creating a diverse environment and is proud to be an equal opportunity employer. Personnel are chosen based on ability without regard to race, color, religion, sex, national origin, genetics, disability, marital status, or sexual orientation in accordance with federal and state law.

Job DescriptionCompany Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid. Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa. Job Description The Sr. Consultant, Client Success is an individual contributor responsible for owning the holistic post-sale Client Services relationship for applicable clients and providing operational solutions in support of growing clients’ business. The Sr. Consultant is a trusted client advocate and works proactively with their client portfolio to enable new capabilities, manage geographic expansion, and promote product adoption. The role requires a high level of professionalism, leadership and interpersonal skills to manage relationships with a variety of internal and client stakeholders. This role is an exciting opportunity to be at the forefront of Visa’s Client Success transformation by partnering closely with key Visa clients to maximize their benefits realization and value from Visa products through optimizing their performance. Working in conjunction with Account Team members from Sales and Product, you will proactively drive Client Success outcomes in alignment with Visa’s business agenda as detailed in the Sales Account Plan. The individual will also define and deploy client support and service implementation strategies, including automated tools and capabilities to enhance the client experience, that drive value for our clients and support Visa’s strategy. This role serves as a functional specialist, located in North America and reporting to the Sr. Director of the Bank of America Account. The National Team provides dedicated support to the Accounts that are in the National Segment. This team partners closely with the AE National Team Segment to drive strategic Client Success Management of these accounts. Responsibilities include: · Oversee the implementation of new Visa products the Client purchases by coordinating key Client and Visa teams to expedite implementation readiness activities and steer the client toward getting faster time to value and maximize adoption of deployed products. · Ensure Client operational goals and success metrics for their overall Visa product landscape are understood. · Build and sustain a trusted client advocate status with key client stakeholders by proactively executing against forward looking Client Success Plans, in alignment with the Account Team, to track client specific outcomes including a client’s adoption and performance of Visa products purchased. · Drive and deliver initiatives to improve client adoption of products and use of Visa’s self-service tools. · Stay current with the latest local market trends, payment processing trends, Visa solutions and technologies to provide a great Client experience and generate new sales leads as solutions to identified client pain points. · Establish working relationships with Client Services and other cross-functional subject matter experts to orchestrate consultation to resolve complex client issues and optimize client performance. · Develop client education and training materials (including webinars) to communicate new Visa Rules, essential mandates, Visa Business Enhancement Releases and/or upcoming changes to ensure client readiness and service compliance. · Lead periodic operational reviews with clients and Visa stakeholders. · Act, on an ad-hoc and as needed basis for applicable clients, as the escalation point for managing significant issues and major incident/crisis responses. · Showcase operational excellence by supporting cross-functional initiatives to improve the Client experience, incorporating automated solutions to drive efficiency and productivity. · Proactively identify and drive opportunities to optimize client performance by monitoring client health and liaising with specialist Visa teams as needed. · As applicable, coordinate with global, regional and/or in-market Client Success team members to maintain a continuous 360-degree view of the Client and deliver a consistent operational relationship experience. This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. Visa will accept applications for this role until at least September 1, 2025. Qualifications Basic Qualifications 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD Preferred Qualifications 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD · Analytical skills to extract and synthesize relevant data into business solutions and provide sound analysis · Able to communicate complex technical terms and/or processes in business language tailored to client · Self-starter able to achieve results as part of an effective team (across countries and time zones) · Able to effectively prioritize and multi-task under deadlines · Experience representing technical and/or business issues and solutions to influence audiences at multiple levels of an organization, including executives, in support of strategic business plans · In-depth knowledge of the payment industry (i.e., trends, threats, competitors, regulatory environments) · Certifications or qualifications in Client/Customer Success, project management or related areas of practice and expertise. · Intermediate proficiency in the following skills: o Building client relationships - Build credibility and create trust-based relations; partner with clients to build their business o Becoming customer centric - Listen to and prioritize customer needs to drive value realization and build trusted partnerships o Success planning - Build measurable actions plans to help clients achieve their business goals and realize value from their products/solutions o Client engagement - Communicate clearly and effectively with clients o Proactiveness - Think ahead and take action o Critical thinking - Take ownership over problems and find creative solutions to complex problems Additional Information Work Hours: Varies upon the needs of the department. Travel Requirements: This position requires travel 5-10% of the time. Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code. U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is to USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.