Case Coordinator
3 days ago
New York
Job Description Job Title: Case Coordinator Job Summary: CASES is currently seeking a Case Coordinator for our Brooklyn Pretrial Services team. Rapidly after release into the Supervised Release Program, the Case Coordinator conducts Supervision Introduction/Orientation meetings with new participants to review supervision conditions required under the supervision plan. In this role, you will help participants comply with their supervision appointments and court appearances during their legal case's pendency. You will also conduct ongoing service need assessments with participants and develop collaborative service plans addressing identified needs and goals. You will ensure participants receive services that are strengths-based, gender-specific, and culturally sensitive while adhering to the core principles of risk, need and responsivity to reduce recidivism, increase engagement in community treatment services and support participants to achieve their self-identified goals for treatment, recovery, rehabilitation, and crime-free community integration. This position is based in our Brooklyn Community Office and fieldwork in the larger NYC community as needed to assist participants. CASES’ Supervised Release Program (SRP) annually diverts 7,500 people otherwise facing pretrial detention at Rikers Island to community-based supervision and support services. Program participants include youth and young adults, people with substance use disorders and mental illnesses, and individuals who are homeless. SRP participants have not been found guilty of a crime and are not mandated to engage in treatment or other services. This requires staff to tactfully deliver approaches to help participants tap into their intrinsic motivation to leverage their strengths and skills for meaningful life improvements while fulfilling all court requirements. Salary: The salary for this role is $59,410 per year Shift Hours: This position is full-time Monday - Friday from 9:00 AM - 5:00 PM Location Address: 151 Lawrence Street, Brooklyn, N.Y. 11201. Our office is easily accessible by public transportation. Workplace Flexibility: Hybrid - Staff member will have one remote day per week after successfully completing the orientation period. What You Will Be Doing: • Provide supervision and community-based services to a caseload of pretrial participant, • Rapidly (within 24-48 hours of release) conduct Supervision, • Introduction/Orientation meetings with new participants to review supervision conditions, the reporting schedule (as assigned by level of recidivism risk), and the mandatory methods of communication (face-to-face, telephone, and texts) that will be required under the participant’s supervision plan, • Work collaboratively with the court and other pretrial staff team to facilitate and ensure caseload participants’ successful completion of mandated supervision appointments and court appearances during the pendency of their legal case, • Review legal and court screening documentation and work with participants to analyze their offending behavior patterns, identifying behavioral changes, need for implementation of supports that may reduce likelihood of any pretrial arrests, • On an ongoing basis, conduct service need assessments with participants to examine psychosocial needs and problems, including the severity of mental and substance use disorders, problems affecting participation, engagement, and continuity in supervision and treatment and individual motivation for treatment, • Link participants to treatment based on their eligibility, preferences and needs and provide escort to community services, • Ensure the timely flow of community outreach and case management activities to meet program goals and objectives, • Utilize problem solving techniques, motivational interviewing as an integral part of the pretrial supervision and case management process approach, to help motivate and engage individuals in any needed process of change, • Provide all services in a manner that is gender-responsive, trauma-informed, and that adheres to the core principles of risk-need-responsivity, • Maintain collaborative relationships with community providers (supported housing providers, Health Homes, care management programs, addiction treatment and mental health providers, peer-run providers, education, vocational training and employment services providers, legal services providers, medical care providers, and family providers), • Help ensure we maintain a safe working environment by reporting any hazards or unsafe conditions, e.g., liquid spill in hallway, to the appropriate facilities staff member or supervisor What We Are Looking For: • Bachelor’s degree with a minimum of 1-2 years of experience, or alternative an Associate’s Degree with a minimum of three years' experience working in human services with individuals with substance use disorders, co-occurring mental health and substance use disorders and involvement in the criminal justice system, • Extensive knowledge of community treatment, support services and resources, • Knowledge of the criminal justice system, court processes and alternative to detention/incarceration services, • Experience using databases such as Salesforce Preferred Qualifications: • Spanish speaking preferred, • Individuals with lived experience strongly encouraged to apply Employee Benefits: CASES cares about employee wellbeing, and we offer a comprehensive benefits package to support you and your family, including: • Medical, • Dental, • Vision, • Vacation and Paid Time Off – starting at 25 days, • 12 Paid Holidays per year., • Retirement 403(b) Competitive matching up to 6%., • Employee Referral Program Our Values At CASES, we like to move with PURPOSE, which reflects our values: PEOPLE| Hold people’s stories with dignity UNITY| Commit to a shared mission RESPECT| Celebrate the strength of diversity PROGRESS| Always work to improve OPTIMIZE| Make the best use of resources SOLUTIONS| Work together to solve problems EMPATHY| Seek to understand others Although we would love to learn about the skills of every candidate, only selected candidates that are selected will receive a response. We encourage you to apply for any position(s) you feel you are qualified for. CASES is proud to be an Equal Opportunity Employer. Employment with CASES is based solely on qualifications and competence for a particular position without regard to race, color, ethnic or national origin, age, religion, creed, gender, sexual orientation, disability, or marital, military, or citizenship status. We also actively recruit individuals with prior involvement in the criminal legal system. This position is full-time Monday - Friday from 9:00 AM - 5:00 PM 35 hours per week