Facilities Specialist
7 days ago
Raleigh
Commercial Facilities Assistant Department: Facilities Location: Morrisville, NC Reports To: Facilities and Real estate Manager Schedule: Monday–Friday, 8:00 a.m. – 5:00 p.m. (with flexibility for after-hours emergencies as needed) Position Summary The Commercial Facilities Manager is responsible for the safe, efficient, and cost-effective operation and maintenance of one or more commercial properties (office, lab, network, or mixed-use) in Morrisville, NC. This role oversees building systems, vendor relationships, maintenance programs, capital projects, and compliance with all relevant regulations to ensure a high-quality experience for employees, visitors, and other stakeholders. Key Responsibilities Facilities Operations & Maintenance • Oversee daily operation of building systems, including HVAC, electrical, plumbing, life safety, elevators, and security systems., • Implement and improve existing preventive maintenance schedules to minimize downtime and extend asset life., • Coordinate and supervise in-house technicians and external service providers for repairs and routine maintenance., • Respond to and resolve facilities-related work orders and emergencies in a timely manner., • Manage third-party vendors (cleaning, coffee/snacks, security, mechanical, etc.)., • Negotiate service contracts, monitor performance, and ensure adherence to scope, budget, and SLAs., • Ensure compliance with local, state, and federal building codes, fire/life safety regulations, ADA requirements, and environmental standards., • Maintain and test life safety systems (alarms, sprinklers, extinguishers, emergency lighting) per code., • Lead or support health and safety initiatives, inspections, and risk assessments; maintain accurate compliance documentation., • Act as main facilities point of contact for building occupants; address concerns, service requests, and escalations., • Communicate planned maintenance, outages, and projects, minimizing operational impact., • Plan and manage facility-related projects (renovations, system upgrades, fit-outs, energy-efficiency initiatives)., • Develop project scopes, obtain bids, manage schedules and budgets, and oversee execution to completion., • Monitor utility consumption and implement strategies to reduce energy, water use, and waste., • Recommend and support sustainability initiatives and certifications (e.g., Environmental Management System (EMS), spill prevention, control, and countermeasure (SPCC)plan., • Maintain accurate records of maintenance activities, inspections, warranties, equipment logs, and building plans., • Support business continuity and emergency response planning, including drills and documentation. Qualifications Education & Experience • Highschool diploma and Trade school in Architecture, Facility Management, Electronics, HVAC or Finance., • 2+ years of experience in commercial facilities or property management, building operations, or related field., • Working knowledge of building systems (HVAC, electrical, plumbing, fire/life safety, BMS/BAS)., • Proficiency with work order/helpdesk systems., • Strong MS Office skills (Excel, Word, Outlook, PowerPoint)., • Strong organizational and project management skills; able to manage multiple priorities and deadlines., • Demonstrated vendor management skills., • Solid financial acumen: cost control and invoice management., • Excellent communication and interpersonal skills; capable of building effective relationships with internal customers and external partners., • Problem-solving mindset with a focus on safety, reliability, and customer service., • Ability to work on-site in Morrisville, NC and respond to after-hours emergencies., • Physical ability to conduct property inspections, including walking, ladder climbing, and occasional lifting within reasonable limits. Key Performance Indicators (KPIs) • Employee/occupant satisfaction scores and response times to work orders., • Adherence to operating and capital budgets; realized cost savings., • Completion rates of preventive maintenance on schedule., • Compliance metrics (inspection results, violations, incident rates)., • Downtime of critical building systems and time-to-resolution for issues., • Progress on energy and sustainability targets. No subvendors or C2C