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Job Description Job Title: Project Executive - Data Center/Mission Critical Various Locations: Austin, TX, Hutto, TX, San Antonio, TX, Wichita Falls, TX- Ability to Traveling Job Summary: We are seeking a results-driven Project Executive with deep expertise in data center construction to lead large-scale, mission-critical projects from concept to closeout. As a General Contractor, you will oversee all phases of construction, ensuring alignment with financial, technical, and quality goals. This role demands strategic leadership, operational excellence, and a strong command of MEP systems and commissioning protocols unique to data center environments. Key Responsibilities: • Lead the full lifecycle of data center construction projects — from preconstruction through commissioning and turnover, • Serve as the primary client interface, ensuring clear communication, satisfaction, and alignment of expectations, • Review and approve contracts, scopes of work, budgets, and schedules; proactively identify and mitigate risks, • Drive cost control and forecasting practices to maintain financial health and meet margin targets, • Oversee quality assurance programs to ensure compliance with client specs and industry standards, • Manage project risk and change control processes to address scope, schedule, and cost impacts, • Enforce safety protocols across all job sites in compliance with OSHA and company standards, • Optimize workforce planning, including subcontractor coordination and self-perform labor deployment, • Lead vendor management including prequalification, procurement, performance tracking, and compliance, • Apply deep knowledge of data center infrastructure — including power, cooling, redundancy, and commissioning standards — to guide project decisions, • Implement best-in-class project management tools and methodologies (Lean, BIM, Procore, etc.) to ensure consistency and efficiencyRequired Qualifications:, • Bachelor’s degree in Construction Management, Engineering, or related field (advanced degree preferred), • 10+ years of construction management experience, with 5+ years in data center or mission-critical environments, • Proven success managing multi-million-dollar projects with complex MEP and commissioning requirements, • Strong understanding of prefabrication, modular assembly, and integrated systems testing (IST), • Exceptional leadership, negotiation, and communication skills, • Proficiency in project management software (Procore, Primavera P6, MS Project, or similar), • PMP, CCM, or similar certification is a plusCore Competencies:, • Cost Accounting, • Industry Knowledge – Data Center Design & Construction, • Contract Review and Recommendations, • Project Risk and Change Management, • Quality Management and Assurance, • Workforce Planning, • Occupational Health and Safety, • Processes, Methodologies and Tools, • Vendor Management Yates Construction provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal and state law requirements. Yates complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. About Yates Construction Ranked among the top commercial and industrial construction companies in the country by Engineering News-Record, Yates Construction is family-owned and provides a wide range of construction and building services. Incorporated in 1964 by William G. Yates Jr., we have steadily grown to become one of the top commercial and industrial construction companies in the nation. We are financially sound with a significant bonding capacity as well as vast personnel and equipment resources. Our portfolio includes commercial and industrial projects from various sectors including arts and culture, civil, commercial, education, entertainment and gaming, federal, healthcare, hospitality, manufacturing, municipal, retail, and technology. We work hard to understand our client’s business needs and continually look for opportunities to provide additional value to our clients and their projects. Our client relationships are the foundation of our success, and our primary goal is to help each of our clients achieve their vision. We do this by carefully managing the details and complexities of each project and communicating constantly with all team members. Yates Construction provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal and state law requirements. Yates complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

Job DescriptionCompany Bio Liberum is first and foremost a team. A team that does what it takes to deliver extraordinary results while living our values. We are passionate about client success because we know that we’re making a positive change for that person, others and the whole organization. We believe extraordinary results are built on relationships. How we interact, share, guide and mentor make it possible to guide people through difficult change and leave our clients with lasting sustainability even after an engagement has ended. We are the best at what we do, not because one individual is perfect...but because we leverage our team and lean on each other’s strengths. True collaboration and teamwork are fundamental to the Liberum approach and provide the client with not just the value of a talented individual, but an extraordinary team. Liberum’s tailored approach to project management, organizational change management and organizational development has delivered success for Fortune 500 companies and government agencies alike. This is accomplished by expert planning, execution and a specific focus on managing change for all people impacted. We know that adoption and total engagement equals success, and that success can only be achieved by tailoring the approach to the specific initiative and organization. Role This is a full-time remote position with potential for future onsite visits in Olympia, WA. The Senior Project Manager is responsible for comprehensive project management planning throughout the full project life cycle, from initiation to deployment. This role involves managing system implementations, major upgrades, and software integrations. Multiple projects are possible with parallel activities. Minimum Project Management responsibilities include:Overall Project Management: • Work remotely (onsite as needed in Olympia, WA) with client management team, project team, steering committees and stakeholders, • Develop project charters to include definition of overall project scope and governance, • Develop and maintain project schedules, • Create and execute communication plans to ensure clear and effective messaging throughout project implementation, • Establish, manage and continuously improve work plan management processes and controls to ensure the work plan is current, • Develop and manage resource plans, • Risk Management Plan development, monitoring and ongoing assessment, • Issue Management Plan development, monitoring and resolution on a timely basis, • Quality assurance/Quality control, • Direct and oversee both direct-report and matrixed team members, managing daily assignments and duties to ensure high-quality work and on-time results, • Oversight of vendor performance, • Manage internal and external stakeholder relationships, • Project budget and spending plan development, monitoring and controls, • Routine and ad hoc status reports for client and leadership teams, • Develop resource plans for implementation of any necessary tools to achieve goals Project Plan and Schedules:, • Address key project planning areas and supporting processes, • Use PMI best practices, • Use existing templates and processes of the client where applicable and possible, • Project plan should address and include the following at a minimum:, • Issue Management, • Risk Management, • Communications, • Budget Management, • Schedule Management, • Resource Management, • Stakeholder Management, • Monitor activities to ensure they are occurring as planned and deliverables are being met, • Scope, schedule, and budget baselines., • Ensure ongoing effectiveness of plan, • Project work plan (schedule) should ensure at a minimum:, • Tasks are documented with sufficient detail, • Resources are assigned to each task, • Deliverables are clearly identified, • Task durations are documented and realistic, • Task dependencies are documented, • The documented work plan is achievable with a high degree of certainty, • Bachelor’s Degree or comparable experience, • Project Management Certification (PMP) through PMI, • Willing to work remote with onsite as needed in Olympia, WA, • 5 years or more experience managing technology projects, • 5 years or more Project Management experienceDesired Skills, • Over 5 years of experience managing large, highly complex, visible projects, • Experience working with Washington State Agencies to deliver projects, • Experience leading the application of Agile methodologies, • State, public or Federal Government IT Project Management experience; Washington State government experience will have priority, • Liberum offers a comprehensive benefits package with full medical, dental, life, short term disability coverage and 401k (4% matching, no vested period)., • Salary range varies between $150-165k annually based on experience/level of hire., • PTO and Sick Leave are provided to all full-time employees. Liberum also offers 9 paid holidays per year., • Paid vacation time of regular full-time employees will be earned and accrued on each pay date. At the end of the calendar year, unused vacation will roll over into the next calendar year., • 0 -5 yrs, FTE 15 days (120 hours), 5 hours accrued per pay cycle (bi-monthly), • 5+ yrs, FTE 20 days (160 hours), 6.67 hours accrued per pay cycle (bi-monthly), • As a WA state employer, we follow all WA state ordinances ensuring employees accrue sick leave at a rate of 1hr per 40 hours worked., • At the end of the calendar year, all unused vacation will roll over into the next calendar year., • We also offer a Bonus Leave program for employees interested in participating.

Job DescriptionEvergreen Life Services is an equal opportunity employer. We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital status, or any other legally protected status. Position Description: Community Home Manager I FSLA Classification: Non-Exempt Reports To: Program Supervisor Created: December 21, 2020 Last Updated: November 3, 2021 JOB SUMMARY The Area Supervisor (AS) is responsible for overseeing operations of the divisional office. ESSENTIAL JOB FUNCTIONS Interviews prospective individuals served and their families Coordinates the expansion of current programs and supports and with the development of new services/supports. Promotes community acceptance and support through participation in community activities or liaison efforts with other agencies or entities. Abides by all policies and support, procedures, regulations and guidelines for safety, quality assurance and general corporate oversight. Works cooperatively with the home, state, and division offices. Assists with specialized training of staff members as required by Evergreen and local, state, and federal agencies. Monitors cost plans to make sure that each facility is operating within budget. Assist in the annual preparation of the budget for assigned area. Oversees and monitors the work of other administrative staff. Functions as the administrator on call. Provides technical assistance to administrative staff. Monitors timesheets, mileage sheets and daily schedules of staff. Functions as a case manager for assigned individuals served as needed. Develops, prepares, and monitors individual support plans according to the guidelines of the applicable state agency or any entity that provides regulatory oversight. Coordinates and arranges appointments, meetings and other administrative matters on behalf of supported individuals served or staff members. Assists in a supportive role for the individual served and his/her family and works with local and state agencies on behalf of assigned individuals served. CORE COMPETENCIES Acting Strategically: Identifies key issues and relationships relevant to achieving goals, and commits to a course of action to accomplish goals based on known and unknown variables. Develops priorities with the right balance of short and long-term considerations. Championing Customer Needs: provides timely and professional service to both internal and external customers, is responsive to customer needs and requests, is always courteous to the customer, and considers them when making decisions. Communicating Effectively: Share information. Listens and involves others. Conveys ideas in a manner that engages others and helps them understand and retain the message. Delivering High-Quality Work: Makes sure responsibilities central to the role meet all requirements and expectations. Finishes tasks promptly and critically reviews work for accuracy and quality. Consider the impact of work on others. Prioritizing and Organizing Work: Allocates time and attention based on what is most important to achieve key goals and objectives. Effectively organizes and balances tasks and priorities to keep multiple projects on track. QUALIFICATIONS/EXPERIENCE/JOB KNOWLEDGE Bachelor's degree preferred. At least one (1) year of experience working in the field of developmental and intellectual disabilities. Two (2) years of administrative responsibility with at least one (1) in a supervisory role. Has at least two (2) years of experience of case management responsibility in an organization that serves individuals with intellectual or developmental disabilities. Combination of education and experience will be considered. Completes all required state training within time period set forth in state guidelines. Working knowledge of federal and state guidelines related to relevant program(s). Working knowledge of computers, Windows 7, Microsoft Office Suite, and aptitude to learn other computer programs. SUPERVISORY RESPONSIBILITIES Will supervise PHYSICAL REQUIREMENTS Constantly moves about to coordinate work Regularly works in fast pace environment with multiple task deadlines Regularly moves and positions objects weighing up to 50 pounds Occasionally exposed to viruses and infectious conditions Constantly alert and observant during working hours Reasonable accommodations may be made to enable individuals with disabilities or a medical condition to perform the essential functions. SPECIAL REQUIREMENTS May be required to attend seminar or job-related training courses. Must have understanding, patience, and tact in dealing with individuals with intellectual and developmental disabilities. Must have the ability to maintain good working relationships with Evergreen staff and with contacts from other agencies or entities. Must be able to prioritize work tasks. SKILLS AND ABILITIES Working knowledge of Microsoft Windows and Office applications. Working knowledge of Google Workspace. Aptitude to learn other software programs as required for this position. EMPLOYMENT VARIABLES Must have a good driving record which meets the minimum requirements for Evergreen and reliable transportation. Must pass drug screen and criminal background check. May be asked to work some evenings when required. WORKING ENVIRONMENT General office environment.

Job Description Field Project Manager - Zenner This would be a perfect opportunity for recent college grads looking to start a career in project management and would like to travel the country for deployments. Position Summary: This project management position is hands on work in the field. Training for such will be hands-on and onsite. Project management requires the individual to do prep work before going to the field, and then physically installing or troubleshooting the devices/equipment. The individual will be installing equipment in the field, which could potentially be ground level or in high places where it may require ladders, lift trucks, or a harness to climb a water tower. A lot of travel is done, as project managers are on the road roughly 80% - 90%. Field installation of MIUs and training of the customer is also a large part of the project manager’s responsibility, as well as understanding of all equipment. Association of hardware to software is required as well and is part of every installation. The incumbent must be hands-on doing much of the work directly. Essential Skills and Experience: • Bachelor’s degree in technical discipline or equivalent work experience., • Must have experience working in harsh conditions (such as weather related and around insects/bugs)., • Must be willing/capable of climbing water towers., • Must have good communications skills., • Must be proficient in using Microsoft project and Excel Duties and Responsibilities: Task Percentage of Time Project management of installing and maintaining Zenner AMI Systems 50% Provide high end installation, troubleshooting and repairs while maintaining quality assurance on Zenner’s entire product line. 15% Regularly assists customers, resellers and Zenner personnel with product support to solve operating problems through telephone communication or field visits 10% Conducts technical training programs with resellers and customers as required 10% Prepares technical reports for customers and management as required 5% Assists with the field testing of new products to ensure performance reliability 5% All other duties as assigned 5% Company DescriptionThe Minol-ZENNER Group is one of the leading service providers and equipment manufacturers for consumption-based energy cost billing in the world. It combines two long-standing firms: Minol Messtechnik GmbH & Co. KG, in Leinfelden-Echterdingen, with its focus on energy management, and ZENNER International GmbH & Co. KG, in Saarbruecken, with its focus on energy engineering.The Minol-ZENNER Group is one of the leading service providers and equipment manufacturers for consumption-based energy cost billing in the world. It combines two long-standing firms: Minol Messtechnik GmbH & Co. KG, in Leinfelden-Echterdingen, with its focus on energy management, and ZENNER International GmbH & Co. KG, in Saarbruecken, with its focus on energy engineering.

Job Description Creative Operations Specialist - 6+ Month Contract, Hybrid Schedule in Irving, 40 hours a week! Robert Half, Marketing & Creative is looking for a Creative Operations Specialist for a client in the Irving area. The Creative Operations Specialist will be managing creative workflows trafficking email and digital projects. Creative Operations Specialist will be reviewing, proofing and handling quality assurance on all project requests. Creative Operations Specialist will be coordinating multiple teams ensuring deadlines are met, briefs and assets are accurate and approved. Creative Operations Specialist - 6+ Month Contract, Hybrid Schedule in Irving, 40 hours a week! Creative Operations Specialist MUST have the following to be considered: • Availability to be on-site 3 days a week in the Irving area, • Project Management software tool experience - Wrike, Airtable, Asana, Workfront, Monday.com, Basecamp, etc., • Proofreading & editing skills, • Both print and digital experience, direct mail, online, websites, landing pages, etc., • Agency, retail or studio experience preferred

Job Description We take immense pride in the games we create and the team behind them. As a group of skilled and diverse professionals, we always ask ourselves, “What’s next?” Our drive for continuous improvement pushes us to evolve, innovate, and strive for excellence in everything we do. Creativity and collaboration are at the core of our process. Each team member brings unique expertise, working independently yet cohesively to craft exceptional experiences. Our passion fuels us to surpass expectations, shape games that stand out, and get the essence of Las Vegas to players worldwide. While headquartered in Las Vegas, Nevada, we operate as a fully remote team, providing opportunities to those living anywhere in Nevada or Texas. We thrive on clear communication and strong connections, making our creative process seamless and successful. Qualifications & Responsibilities: • The Senior Game Designer leads the development of new slot game designs, themes, game flow, and overall vision, ensuring high-quality execution by artists, animators, and developers., • Responsibilities include creating and reviewing game concepts, verifying software quality, managing documentation for regulatory submission, and overseeing multiple projects from start to finish., • Acts as a project manager, coordinating multidisciplinary teams, maintaining project timelines, and using tools like JIRA to assign tasks and track progress., • Continuously tests in-development games to ensure functionality and production value meet design expectations and collaborates with other designers to resolve common issues., • Requires a bachelor’s degree in mathematics or a related field (or equivalent experience) and at least 5 years of experience in slot game design and development, with a strong background in mathematics or quality assurance. #hc163472

Job DescriptionBenefits: • Competitive salary, • Health insurance, • Paid time off Then, dont miss your chance to join our Franchise as a new Job File Coordinator. In this position, you will be making a difference every day. We have a sincere drive towards the goal of helping make fire and water damage Like it never even happened! Were seeking someone who is great on the phone, who has excellent analytical skills, and who is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then youll thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, is experienced, truly enjoys providing superior service, and loves taking ownership. Are you highly dependable and excited about routinely exceeding expectations? Then you may be our perfect hero! As a valued SERVPRO Franchise employee, you will receive a competitive pay rate with the opportunity to learn and grow. Primary Responsibilities • Provide excellent customer service, • Communicate details to Clients as related to claims, • Perform detailed and accurate data entry, • Take ownership of the job until completed, • Perform general administration duties, • Assist other departments, as neededPosition Requirements, • 1+ year(s) of administrative or office-related experience, • Customer service experience, quality assurance, and scheduling a plus, • Experience in the service industry environment a plus, • Outstanding written and verbal communication skills, including proper pronunciation and grammar, and a consistently courteous and professional tone of voice at all times, • Polite, confident, and excellent customer service skills, including listening and questioning skills, • Ability to remain calm and professional during tense or stressful situations, • Excellent organizational skills and strong attention to detail, • Very self-motivated and goal-oriented, • Ability to multi-task, • Capability to work in a fast-paced, team-oriented office environment, • Proficiency in Microsoft Office (i.e., Outlook, Word, Excel), • Ability to learn new software, including Xactimate and proprietary software, • Minimum of HSD/GED preferred, • Ability to complete a background check subject to applicable law

Job DescriptionEvergreen is an equal opportunity employer. We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital status, or any other legally protected status. Title: Staff Training Coordinator/Secretary Reports To: Executive Director Classification: Full-Time FLSA Status: Non-Exempt JOB SUMMARY This position is responsible for ensuring that required training is conducted and documented, and assistance is given with administrative duties as needed. Provides general and limited specialized secretarial services for the Administrative Office and assists the Executive Director and/or Administrative Assistant in administering the Human Resource functions of the division office. ESSENTIAL JOB FUNCTIONS • Ensure that training courses, both Evergreen-specific and state-specific, are available, conducted, and documented in the appropriate manner., • Schedule the appropriate trainers for all training required. Conduct training directly if needed., • Assist with orientation process for new employees., • Abide by all policies, procedures, regulations, and guidelines for safety, quality assurance, and general corporate oversight., • Assist with all administrative duties for the Division as required (i.e., Human Resources, Finance, etc.)., • Complete new hire packets (including all insurance forms), workers' compensation reports, vehicle accident reports, and unemployment claim information, and forward to Home Office for processing within a required time frame., • Conduct reference checks of applicants., • Explain company benefits to employees and, when necessary, seek additional clarification., • Maintain employee files and ensure confidentiality., • Verify and maintain all employee drivers licenses and auto insurance information., • Complete all PCNs and required documentation for staff changes., • Acting Strategically: Identifies key issues and relationships relevant to achieving goals, and commits to a course of action to accomplish goals based on known and unknown variables. Develops priorities with the right balance of short and long-term considerations., • Championing Customer Needs: provides timely and professional service to both internal and external customers, is responsive to customer needs and requests, is always courteous to the customer, and considers them when making decisions., • Communicating Effectively: Share information. Listens and involves others. Conveys ideas in a manner that engages others and helps them understand and retain the message., • Delivering High-Quality Work: Makes sure responsibilities central to the role meet all requirements and expectations. Finishes tasks promptly and critically reviews work for accuracy and quality. Consider the impact of work on others., • High school diploma and at least one (1) year of experience in administrative duties, including training., • Constantly moves about to coordinate work., • Regularly works in a fast-paced environment with multiple task deadlines., • Regularly moves and positions objects weighing up to 50 pounds., • Occasionally exposed to viruses and infectious conditions., • Constantly alert and observant during working hours.Reasonable accommodations may be made to enable individuals with disabilities or medical conditions to perform the essential functions. SUPERVISORY RESPONSIBILITIES • Ability to meet the public in a manner that reflects creditably upon the organization and must have the ability to deal with individual(s) served and staff in a manner that is conducive to harmony and their best efforts., • Must be adaptable and have the ability to make decisions., • May be required to attend seminar or job-related training courses., • Must have understanding, patience, and tact in dealing with individuals served, their families or advocates, and other agencies involved in providing supports for people served., • Must have the ability to maintain good working relationships with Evergreen staff and with contacts from other agencies or entities., • Must be able to prioritize work tasks., • Working knowledge of Microsoft Windows and Office applications., • Working knowledge of Google Workspace., • Must have a good driving record that meets the minimum requirements for Evergreen and reliable transportation., • Must pass a drug screen and criminal background check., • Availability for evening and weekend work may be required based on operational needs., • Will be in constant contact with staff, individuals served, their families, and other support agencies., • May vary. Usually, a general office environment; however, may be required to work in a variety of settings and environments, both indoors and outdoors.

Job Description Federal Call Center Team Overview The RA CCS, LLC., (hereinafter, "the Company") multichannel Federal Call Center is in an exciting chapter. We are growing and looking for 15 new Participant Services Representatives to support our call center and Client through exemplary customer service. The below outlines the requirements and responsibilities of the position, and a few additional items are highlighted. • This position qualifies for FREE health and welfare benefits, including medical, dental, and vision, and 15 days paid vacation! Employees are benefit-eligible on their first day of employment., • This position is 100% onsite, with the work location identified as: 717 N. Harwood St. Suite 2300, Dallas, TX 75201, • This position is for the following designated shifts: Start times could be 8am-10am CT working 8 hours each day. The RA CCS, LLC., (hereinafter, "the Company") multichannel Federal Call Center services our federal contract clients processing sensitive information through various forms of telephone support to manage customer inquiries and requests in alignment with the call center's Service Level Agreements (SLAs) and position specific Key Performance Indicators (KPIs). The Participant Services Representative supports inbound and outbound calls within various queues to service customer inquiries, transactions, and services in compliance with company policies, processes, and position (KPIs). Responsibilities • Responds to various inbound and outbound calls with pleasant telephone etiquette, the ability to effectively communicate information, provide inquiry resolution and escalation to callers per established processes, serve as a knowledgeable resource to callers utilizing company workflows and processes, and present caller-solutions in compliance with Aspira polices and position standards., • Answers inquiries by clarifying, researching, locating, or processing desired information., • Resolves problems by clarifying issues, researching, and exploring answers and alternative solutions, implementing solutions, and escalating unresolved problems., • Fulfills requests by clarifying desired information; completing transactions; forwarding requests., • Effectively carries out a series of work instructions within a call center environment without supervision to resolve customer inquiries, complaints, and needs promptly., • Effectively transfers misdirected callers to appropriate parties via correct transfer processes., • Seeks assistance, guidance, or decision-making from management to assist callers when needed., • Properly documents all calls in compliance with call type documentation standards., • Accurately completes all work when updating caller or customer accounts or system information., • Responsibly adheres and achieves individual KPIs and quality assurance standards while supporting the achievement of department KPIs, SLAs, and services goals and objectives., • Completes all Company training and coaching as assigned and within a reasonable timeframe., • Maintains solid knowledge and compliance with Company procedures, employee handbook policies, specific call center policies including attendance, standards of conduct, etc., • Ensures appropriate and proper communication with co-workers during shifts; properly handing off work or notifying management of call queue or client needs at shift end., • Actively supports the department in achieving goals by practicing solid teamwork and providing best-in-class customer service to all callers., • Leads all facets of this position with excellent customer service., • Maintains a courteous and professional manner which includes a calm and sophisticated disposition, not easily frustrated, stressed, or offended. Listens attentively to caller needs and demonstrates empathy., • Builds rapport with callers by greeting them in a courteous, friendly, and professional manner using procedures learned during new-hire training., • Demonstrated ability to provide a professional and friendly experience to both co-workers and callers., • Demonstrated wiliness and ability to answer questions and solve customer problems., • Incorporates integrity, detail-oriented attention, and genuine care for callers and callers needs within all interactions., • Practices efficient communication and documentation practices; properly following Company verbal scripts, tasks as required, and ensuring need-to-know information, escalations, or follow-ups are effectively handled., • High School Diploma with an Associate degree preferred., • 2 – 3 years' customer facing customer services experience required., • 1 – 2 years' call center experience preferred., • Efficiency with Microsoft Suites, including: Word, Outlook, Excel, and PowerPoint., • Proficient ability to type at greater than 50 words per minute, utilize computer resources including online applications, portals, and Company software, and perform tasks via telecommunication tools with a pleasant and comprehendible tone and enunciation., • Previous experience with Salesforce and Nice-in Contact beneficial. Desired Hardware and Software Competency, • Microsoft Suites Basic Level: familiar with suites in an office setting for email, presentations, etc., • Technology Competencies: general internet skills including the ability to access/utilize various websites.

Job Description JOB SUMMARY An IT Infrastructure Specialist is a technically minded project coordinator and IT support specialist that utilizes successful organization techniques to manage multiple IT projects simultaneously, supporting current clinics and helping facilitate and support CityVet growth. It is the responsibility of the IT Infrastructure Specialist to work with members of the Technology Team, Vendors, interdepartmental connections, and the IT Leadership to find solutions for technology-related problems, questions, and inquiries. The IT Infrastructure Specialist will have a large impact on the overall goals and agendas of day-to-day technology operations, as well as growth and development initiatives. RESPONSIBILITIES & DUTIES * Assistance in project coordination, organization, and management of department initiatives. * Assistance in monitoring and management of technology partners and accounts * Supports with testing and support for proprietary software and systems, as well as quality control of internal software and external vendor support software processes and effectiveness. * Support IT Leadership and aid with overall assistance and support of general team goals within the organization * Oversee, track, and measure system and network performance. * Create instructions and training programs for all program installation sequences for the field team as needed and requested. * Evaluate and recommend hardware and software purchases to IT Leadership * Assist with the management, analysis, and budgeting of all software licensing renewals. * Assist in providing in-person, over the phone and virtual technical support to clinics and hospitals, up to and including, desktop, phones, software, website, and proprietary software assistance. * If needed, help with the deployment and technical setup of new location IT setup (occasional travel outside Dallas and Fort Worth may be required) * Position involves some after-hours and weekend time (support and project work) * Complete all tasks as assigned by their supervisor. CAREER DEVELOPMENT Opportunities for career advancement include, but are not limited to: * Senior IT Infrastructure Specialist * IT - Infrastructure Manager * IT Team Lead * IT Manager QUALIFICATIONS & SKILLS * Great interpersonal skills and the ability to work with technical and non-technical personnel. * Extremely detail oriented with strong project management, timeline, and reporting skills * Experience with quality assurance of technical processes and procedures * Extremely web, internet, and “app” savvy * Knowledge of IT networking, IP structure, web, systems architecture, and standards * Strong knowledge of Excel, Google Sheets, and documentation processes * Unwavering interpersonal skills * Displays critical thinking ability and active listening skills. * Strong verbal and written communication abilities * Maturity, good judgment, and professional demeanor * Self-driven, takes initiative, working with minimal supervision and direction. * Ability to demonstrate and uphold CityVet's core values. QUALIFICATIONS & SKILLS (DESIRED BUT NOT REQUIRED) * Firewall administration and support, Sophos Central experience a plus. * VoIP administration and support, RingCentral experience a plus. * Linux/UNIX systems administration experience (installation and support) * Database structure knowledge, installation, support, and query language knowledge REQUIREMENTS * 3+ years’ experience working with technology and project management. * Reliable transportation for travel to and from DFW area clinics * Ability to lift 50 lbs. to waist height occasionally. * Occasional bending, walking, lifting, carrying, and reaching. * At least 18 years of age at the time of hire

Job DescriptionOverview Company Overview: Join Allied Universal® Technology Services, a global leader in transforming the security industry. We integrate advanced technology - video surveillance, electronic access control, alarm monitoring and augmented solutions with physical security to help people feel safe. Whether you're an installation technician, service technician, engineer, or project manager, you'll discover rewarding opportunities to grow your career as part of a valued team. Apply today and be phenomenal-build a meaningful career while protecting what matters most through innovative security technology. Job Description: Job Description Allied Universal is looking to hire an Enterprise Account Manager. The Enterprise Account Manager (EAM) will be responsible for maintaining and managing Allied Universal Technology Services' (AUTS) presence in certain accounts as well as driving sales activities in an assigned market area / accounts. The EAM will be primarily responsible for managing an existing book of business ($2.5M+) and serving as the primary account interface for this elite customer portfolio. The EAM is expected to mine existing accounts for new business as well as establish new customer relationships. The EAM will work in accordance with the organization's policies and procedures, keeping in mind the overall core values of Allied Universal Technology Services. RESPONSIBILITIES: • Exceed sales goals as established by the organization, • Manage existing enterprise-level customers, • Identify & develop new enterprise-level customer prospects, • Utilize consultative sales techniques in customer development situations, • Preparation and presentation of company offerings to end-user customers, • Communicate with Project Managers on a consistent basis as required to ensure timely and consistent delivery of work to dedicated customer base, • Aggressively grow service and maintenance agreements as part of solution-selling process, • Determine hosted, managed and monitored sales opportunities within new and existing customers alike, • Preparation of timely and accurate solution proposals, • Maintain quality assurance by following organizational standards, • High School Diploma required; Associates Degree or Bachelor's Degree strongly preferred, • 8+ years of overall professional experience required with prior experience in enterprise-level sales desired, • 5+ years relevant experience in the electronic security industry required, • Proficiency in using and learning software packages associated with sales quoting, • The ability to work in a dynamic team environment with an expanding customer base, • Must be able to manage multiple tasks, manage deadlines and have excellent follow-up skills, • Ability to establish and maintain effective working relationships with internal and external customers, • Highly-motivated and customer service-oriented, • Good verbal and written communication skills, • Proficient with MS Office Suite, • Organized and analytical decision-making capabilities, • Commitment to professional, ethical, and compliant business practices, • Must be professional and polished in appearance and speech, • Base salary, $450 monthly auto allowance, gas card, commission plan, • Medical, dental, vision, basic life, AD&D, and disability insurance, • Enrollment in our company's 401 (k) or Supplemental Income Plan, subject to eligibility requirements, • Eight paid holidays annually, five sick days, and four personal days, • Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law. #LI-BF1 Closing Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: . Requisition ID 2025-1435514

Job Description Client Services – Technical Support Agent Job Summary: The Technical Support Agent position serves as a liaison between our company and our clients by handling technical support-related customer service calls. This position is responsible for dealing with technical issues/Customer Service requests with our clients, working quickly to identify the issue, and providing viable resolutions that meet the needs of our clients with an emphasis on world-class service. What You will Find at Talus • Technical Support Role for nationwide clientele, • Work Model (Fully Remote, Hybrid), • Shift & Language differential, • 2nd shift / Overnight / Weekends shifts available, • Company Equipment provided, • Competitive pay with Monthly bonus plans (based on performance), • Outstanding health, wellness, and insurance benefits, • Genuine opportunities for growth and career advancement, • Paid time off and holidays, • Projects to expand skills and overall abilities, • A culture committed to Inclusion and Diversity Successful Candidates-We are Seeking. • You have a minimum of 2+ years of professional work experience interacting with clients., • You are passionate about working for a company that ensures a high standard of service., • Previous Support roles in customer service/technical support roles within a call center, • Inbound/outbound call center experience, • Previous Experience in online chat support, • Bi-Lingual (Spanish) highly desirable, • Non-Medical Role/Payment Industry Experience, • Previous Technical Support/Merchant experience a plus, • Outstanding verbal and written communication skills, • Ability to prioritize and multitask in a fast-paced environment., • Strong & professional communication skills in all channels of support., • You enjoy delighting customers by providing exceptional world-class service., • You possess strong listening skills and can exceed expectations., • Able to multiple task time sensitive interactions to ensure satisfaction., • Enjoy working in a collaborative team-oriented environment., • Previous working knowledge of software platforms and soft phone systems., • Open to improvement and change to ensure we provide exceptional service. Responsibilities • The Technical Support Agent is frontline support for clients requesting technical assistance., • They are responsible for handling questions and troubleshooting all call/ticket types., • Professionally handle volume during incoming requests via various support channels from clients, • Verify client’s information, access their account, triage, and assist clients with time sensitive requests to ensure one call resolution., • Utilize software systems to analyze and trouble shoot the customer’s situation to ensure client satisfaction., • Handle client requests or service calls on a timely basis with an emphasis on overall quality., • Assume responsibility for customer satisfaction as part of a collaborative, dedicated Customer centric processes which pro-actively resolves all customer issues., • Ensure all open cases/tickets are updated, assigned, and closed before the end of shift., • Understand and adhere to company and departmental policies and procedures., • Adherence to key performance metrics and quality assurance standards, • Maintain a working knowledge of company related product information., • Maintain regular and punctual attendance and consistent schedule adherence., • Ensure complete accurate proper documentation on all interactions to ensure compliance., • Impeccable phone etiquette when interacting with both internal and external clients., • Must have proven track record of successful team participation as well as ability to work independently and be self-starter/self-sufficient at times., • Ability to thoroughly research and provide detailed professional during all interactions. Company Description: Talus is a technology-driven payment processing company that puts client success above all else. While Talus stays ahead of the technology curve by providing products and services that help merchants run their business more profitably, it's the support and education our clients receive from Talus that separates Talus from the average payment processor. Recently injected with a substantial amount of investment capital, Talus is looking to go head-to-head with some of the top payment processors in the United States in areas of technology, brand recognition, and marketing. We're looking for the top 1% to help us get there. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to talk and hear. The employee is frequently required to sit for extended periods of time and tolerate unpredictable work hours. The employee is frequently required to walk; use hands and fingers to feel, handle, or operate objects, tools, or controls; and reach with hands and arms. Specific vision abilities required by this job include close vision and the ability to focus. In addition, the job requires employees to have the ability to hear and communication to customers and co-workers throughout the day for extended periods. Mental Requirements: The mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job; work and deadlines may impose pressure on a routine and frequent basis, substantive contacts with people in stressful situations, delicacy and unpredictability of contacts routinely may create significant/constant stress. Talus is an EO Employer – Veterans/Disabled and other protected categories Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. This description reflects managements’ assignment of essential functions. It does not proscribe or restrict the tasks that may be assigned.