On Site Donation Attendant
6 days ago
Tampa
Job Description Classification: Non-Exempt Reports to: Store Manager Description As an On Site Donation Station Attendant, your primary responsibility is to perform your duties in a way that exceeds the donor’s expectations. Donor satisfaction is our number one objective and each attendant plays an important role in representing the charity to the donor. Do not allow donations to accumulate outside the store. Your objective is to provide courteous, respectful service to the donor, to keep the donation drive up area well maintained, and to safeguard the donations until they can be moved into the production area for processing. Essential Duties and Responsibilities include the following: Donation site should be properly set-up, clean and well-maintained: • Be at store on time and during all scheduled hours, • Report in to supervisor upon beginning and ending shift, • Wearing name tag and clean vest or clean shirt (as provided), • Neatly and modestly dressed – no tanks, short shorts, etc., • Should have chair, table, signage and umbrella set up outside the store drop off area, • Outside should be free of trash, glass, and other debris (sweep each morning and each evening)., • Be knowledgeable of charity, • What is charity’s purpose, • Who does charity serve, • Know that thrift store purchases donations for market value, • Stand up to greet and thank each donor, • Offer to carry donations to trailer, • Give donor a receipt for donation, • Treat all donations and donor with respect, • No dropping or throwing, • Stack all donations carefully and neatly in cart, • Demonstrated customer service skills., • Demonstrated planning and organization skills., • Ability to communicate orally and in writing., • Ability to work independently or as part of a team., • High school diploma or equivalent; or a combination of education and experience that yields the required knowledge, skills and abilities., • High level of diplomacy and interpersonal skills.