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Job DescriptionMission and Priorities:At Children’s Health Council, we believe in the promise and potential of every child, teen and young adult. Our mission is to transform young lives by providing culturally responsive best-in-class learning and mental health services to families from diverse backgrounds regardless of language, location, or ability to pay. We specialize in ADHD, Learning Differences, Anxiety & Depression and Autism. Our strategic priorities include: being people first and empowering our workforce, creating systems built on equity, access, and inclusion, elevating technology and strengthening our community partnerships. Could this be you? • Do you like to work in an environment where we live our mission?, • Do you value celebrating our differences and learning from them?, • Are you passionate about the work you do?, • Do you value collaboration?, • Are you looking to be empowered as a professional to help us grow as an organizational community?, • Are you a skilled cross-cultural communicator, helping cultivate a place of acceptance?, • Serve as primary therapist and clinical case manager for each child/family on caseload. Provide guidance in the mental health domain as a member of each student’s interdisciplinary team., • Lead weekly group therapy for classroom students., • Consult in a timely manner with the school Clinical Manager on clinical treatment plans and in the event of crisis situations (risk assessments, potential CPS reports …), • Responsible for conducting a comprehensive family and child developmental history & assessment during the intake process., • Responsible for compiling information, formulating, and reporting specific recommendations for follow-up mental health services when child and family transition from EBC., • Oversee the prudent continuation and transition of necessary mental health services when students transition or mainstream into a less restrictive educational setting., • Develop, monitor, and document each student’s therapeutic IEP goals in consultation with the team and with the school clinical manager., • Complete initial intake evaluation/assessment, outcome evaluation forms and clinical progress notes and reports in a timely manner regarding therapeutic services delivered., • Conduct primary liaison/communication with community-based mental health-related agencies, service systems, providers, and family support organizations that are or have been recommended to be part of the child’s/family’s mental health intervention plan., • Plan and co-lead evening parent workshops, support groups, and podcasts on a relevant topic as requested by supervisor., • Attends weekly therapist and staff meetings as well as classroom team meetings as necessary; keeps classroom team appraised of pertinent information regarding the individual and family therapies, within professional limits of confidentiality and appropriateness., • Attend each child’s IEP meetings, parent/team conferences and present therapeutic IEP goals as well as review students’ progress on these goals. Review the child's mental health status and present the mental health component of the intervention plan., • Conduct specialized theme groups as needed and as directed by the school clinical manager (examples might include: transition group, parent education/support group, divorce/family change group, adoption group, etc)., • Schedule and attend regular weekly individualized supervisory meeting with the school Clinical Manager, and attend occasional community/professional meetings as official representative of EBC School and Children’s Health Council., • Review clinical handbook and complete orientation checklist within thirty (30) days of hire., • Complete all training as required., • Performs other related duties as required and assigned., • Punctuality, attendance and organization are of the essence., • Ensure that school policies and procedures are carried out., • Adheres to CHC Employee Handbook., • Ensure the Child Abuse and Neglect Reporting Law is adhered to., • Protects the confidentiality of client/student and families. What we’re looking for: • Strong basic knowledge of individual, group, and family therapy modalities in youth and family work., • Knowledge of youth and family service systems (county mental health, social services/child protection, juvenile corrections)., • Knowledge of and/or classroom teaching experience with children who have serious emotional disturbances and learning disabilities., • Ability to work on an interdisciplinary team and to provide guidance/supervision to interns, • Experience working with diverse populations and commitment to CHC’s DEIB initiatives, • Knowledge of electronic health record keeping and comfort with Zoom software About your background (education/experience): • Licensed preferred., • Bilingual strongly preferred., • Minimum of one-year post-graduate experience conducting therapy with children and families., • License eligible MSW, MFT or APCC required. Registration with Board of Behavioral Sciences (BBS) required., • Experience working as part of a multidisciplinary team in a school setting is preferred., • Ability to work certain evenings for scheduled events (Back To School Night, Art Show, Achievement Night, Staff training, IEP meetings etc.), • Able to undergo training and implementation of Pro-ACT crisis management system., • Ability to stand and sit for extended periods of time for instruction and supervision.

Job Description Mission and Priorities: At Children’s Health Council, we believe in the promise and potential of every child, teen and young adult. Our mission is to transform young lives by providing culturally responsive best-in-class learning and mental health services to families from diverse backgrounds regardless of language, location, or ability to pay. We specialize in ADHD, Learning Differences, Anxiety & Depression and Autism. Our strategic priorities include: being people first and empowering our workforce, creating systems built on equity, access, and inclusion, elevating technology and strengthening our community partnerships. Why CHC??? Join a Compassionate, Collaborative, and Growth-Oriented Team! At our clinic, we’re dedicated to providing exceptional care while fostering a supportive and enriching environment for our clinicians. Here’s what sets us apart: Excellence in Evidence-Based Therapy – Deliver high-quality care backed by research and best practices, including measurement-based care to track and enhance client progress. · Psychotherapy Consultation Groups- Consultation is specialized to age and/or presenting concerns. · Commitment to Lifelong Learning – Expand your expertise with free continuing education (CE) courses, an annual training stipend, regular consultation groups, and in-house training designed to support your professional growth. · True Interdisciplinary Collaboration – Work alongside psychologists, therapists, speech-language pathologists, occupational therapists, psychiatrists, educational specialists, neuropsychologists, and nurse practitioners to provide holistic, whole-child care. Being part of a diverse team broadens your clinical perspective, enhances your skill set, and fosters deeper professional growth through shared expertise. · Opportunities for Growth and Workplan Availability- Clinical Supervision, Observations of Colleagues, and School Based Contracts. · Onsite Intensive Outpatient Program –Ability to support clients/caregivers is more seamless in getting connected to quality care. · Payment of License renewal fees are Covered by CHC! · A Culture of Diversity & Inclusion – Join a welcoming community that values cultural humility, equity, and ongoing learning, ensuring that clinicians of all backgrounds feel supported and empowered. · Competitive Compensation & Meaningful Benefits – Enjoy a fulfilling career in a mission-driven organization that genuinely values and invests in its team. · Long-standing Non-Profit serving the Community for over 70 years! About the role! The Associate Therapist is responsible for working with children, teens, young adults and their families in our outpatient mental health clinic, primarily providing individual therapy, parent coaching, and/or family therapy. Is also responsible for providing educational workshops at CHC and within the community on topics of expertise, as required. This position currently reports to the Clinical Program Manager. As an Associate Therapist, you will: • · Conduct comprehensive clinical interviews with parents and clients, develop case formulation, and synthesize/disseminate significant information to team members., • · Develop and deliver psychological treatment plans for teens and their families, which may include individual, family, and parent and collateral therapy., • · Coordinate clinical care with other disciplines including SLP, OT, education, psychology, and psychiatry., • · Conduct in-service training and seminars at CHC or within the community, including continuing education and parent education., • · Attend clinical staff and team meetings as assigned., • · Adhere to all mental health legal and ethical mandates and guidelines in the execution of duties, including timely completion of charting, billing, report preparation, and ethical/confidentiality issues as outlined by the American Association of Marriage and Family Therapy or National Association of Social Workers, dependent upon your licensure., • Participate in IEP conferences and other school meetings to assist school personnel in understanding client issues and the rationale for the implementation of recommendations when clinically valid., • Meet productivity expectations as assigned by the Division Director. It is expected that therapists will be at full productivity at the completion of the 3rd month., • Perform other related duties as assigned or requested by Clinical Program Manager. What we’re looking for: • · Bilingual – English, Spanish and/or Vietnamese strongly preferred., • · Knowledge and understanding of CHC's four areas of expertise: ADHD, LD, anxiety and depression, and Autism Spectrum disorder (ASD)., • · Knowledge and skills in child and adolescent individual and family therapies, case formulations, and treatment planning, as well as crisis and risk management., • · Ability to work in a team-oriented environment., • · Excellent time management and material organizational skills., • · Passion and enthusiasm for working with children and adolescents and their caregivers., • · Knowledge and use of computers and an Electronic Health Record (EHR) is essential. About your background (education/experience): • APCC/AMFT/ACSW from an accredited graduate school, preferably with at least 1 year of experience in either/both a pediatric clinic and/or school-based setting., • Valid California associates license to practice in a mental health field required. Physical Requirements: • Exempt Full-Time., • Works Monday through Friday, time may be split between San Jose and Palo Alto offices, with afternoon and evening availability up to 7pm. Available only to 0.75+ FTE employees: • · Medical, Dental, and Vision, • · Accrual of up to 3 weeks of paid vacation per year., • · Employee Assistance Program (EAP) services., • · Free continuing education (CE) classes., • · License renewal fees are paid for by CHC., • · Accrual of up to 2 weeks of paid sick leave per year., • · Weekly consultation groups., • · Eligible for loan forgiveness programs, such as Public Service Loan Forgiveness and California state loan repayment programs. Compensation listed below is based on a 0.8 FTE (32 hour work week): Range: $85,000-$90,000 Per year Pay Type: salary • The starting base salary for this position is as shown above. The actual base salary is dependent upon a variety of job-related factors such as professional background, training, work experience, location, business needs, and market demand. This pay range is subject to change and may be modified in the future. Equal Opportunity Employer: CHC is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to: .

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Dental insurance, • Employee discounts, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Training & development, • Vision insurance The Resale Revolution Starts With You! As a Crossroads Buyer, you will bring our brand promise to life: to offer a fun, fashion-centered, and affordable shopping experience to our communities. Youll hand select items to sell in our stores and provide a high-level of customer service. Youll get customers excited about shopping and selling second-hand fashion, whether its their first time or their 1000th! What Youll Do: When you join Crossroads, you are joining the sustainable fashion movement and reshaping fashion culture. And you arent just impacting the planets future- you are impacting your own. • We have clear paths for promotion and several routes you can take as you embark on your second-hand retail journey., • Youll learn how to run a second-hand business youll embody an entrepreneurial spirit- learning everything from buying, merchandising and inventory practices to gaining and maintaining the trust of a customer base who has been devoted since day one.You are:, • A Team Player. You are as enthusiastic about the success of others as you are about your own success., • Authentic. You are your unique self!, • Fashion-focused. You eat, breathe, and sleep style. Fashion is life., • Adaptable. You feel comfortable adjusting to changing circumstances and encourage your teammates to do the same. We problem-solve together!, • People-first. You are energized by people. You radiate kindness and positivity! You understand your impact and are someone who uplifts others.You will:, • Engage. You get to meet new people, every day! Greet each customer with a smile and welcome them to our store. Create a welcoming, fun, and inclusive environment to shop and work in., • Ask and Educate. You will teach our customers how we work and get them excited about selling their clothes to us!, • Have Integrity. You will act with integrity in words and actions- do the right thing and do it right, even when its difficult., • Be Compassionate. You will embody our core values of service, inclusion, and education. Its important that we connect with all customers and try our best to help them., • Be Reliable. You will show up to work on time and ready to go!, • Be Flexible. You understand that needs change and evolve throughout the day- you know how to support your team and customer as needed., • Enjoy Organizing. Cleaning, organizing, and merchandising are all parts of the job and help create the best possible shopping and working environment.Perks: Health + Wellbeing We will: • Support your wellbeing. We care about our employees holistically and offer sick paid time off., • Prioritize wellness for all. We offer medical, dental, and vision insurance for ALL employees who work at least 20 hours a week!, • Give you incentives when you work during the holidays. We give you time and a half pay for select holidays throughout the year, and we are closed on Thanksgiving and Christmas., • Contribute to your 401(k). Free money? Well match up to 6% of your contribution as soon as you are eligible! We offer both a Roth and traditional 401(k)., • Offer a generous discount on all merchandise including luxury consignment pieces- shop where you work!, • Be Transparent. We have clear pay ranges and always advertise pay for positions. We believe in pay equity., • Offer Earned Wage Access. Need money before payday? Youll be able to access pay as you earn it through our partner app ZayZoon, • Empower you. Our Employee Resource Group (ERG) gives you a seat (and a voice) at the table. They meet monthly to discuss how we can shape the company through a diverse lens and meet our DEI commitments., • Let you take the lead. We offer clear paths for growth and ongoing professional development that are straightforward and attainable., • Celebrate with you. Well provide you with many opportunities to bond with your team as you celebrate successes together., • Equip you with the tools to be successful. As you onboard & throughout your career, our training programs will set you up to win.Minimum Requirements:, • Must be able to work a minimum of 12 hours per week., • 6+ months of retail experience., • Have a good eye for fashion and current trends. Since opening the doors of its first location in the heart of San Franciscos Fillmore District, Crossroads has expanded over time to 39 retail locations spanning Northern and Southern California, Chicago, Seattle, Portland, Denver, New York, Houston, and Dallas. And in recent years, we have added Sell-By-Mail and Concierge programs to provide convenient new ways for fashionable and eco-conscious customers to sell their gently used clothing. Crossroads has been featured in Harpers Bazaar, Teen Vogue, and LA Mag, and is widely recognized as an industry leader in the resale revolution. If you like sustainability, fashion, and working in a fun, positive environment, youll enjoy a career with us!

Job DescriptionBenefits: • Employee discounts, • Flexible schedule, • Free uniforms, • Opportunity for advancement If you have a passion for cooking, for making people smile, and the organizational skills to keep everything running smoothly in our sparkling clean kitchens, we want to meet you! Benefits: • Competitive hourly pay plus tips, • Flexible scheduling to suit your needs, • Ample hours available, • Steady and reliable employment, • Opportunities for advancement, • Fun social events, • Employee discounts on our services The Ideal candidate: • Can move quickly in a fast-paced environment., • Has a natural curiosity and passion for food and culinary entertainment., • Possesses an upbeat personality., • Demonstrates excellent communication skills with people of all ages., • Desires to learn a variety of cooking and baking techniques., • Has open availability in the evenings and on weekends., • No experience is necessary; training is provided for the right candidate. Job Summary: Join Taste Buds Kitchen as a Culinary Cooking Class Assistant, an excellent entry-level opportunity for those who are well-organized, enjoy working with kids, and have a passion for the culinary arts. In this role, you will assist the Culinary Instructor with all class preparation and clean-up aspects. Who are we? Taste Buds Kitchen has captivated the country with a refreshingly simple concept: providing culinary entertainment to kids, families, and adults in a fun, beautiful, and state-of-the-art Kitchen Studio. • For Kids (ages 2 to teen): We offer hands-on cooking classes, camps, birthday parties, and field trips., • For Adults: We provide BYOB date night cooking classes, birthday parties, bachelorettes, showers, and corporate events. Our innovative programs are entertaining and educational, and we always strive to engage and delight our guests.

Job DescriptionBenefits: • Employee discounts, • Flexible schedule, • Free uniforms, • Training & development What we offer: • Competitive pay plus tips, • Flexible scheduling, • Fun social events, • Self-starter who thrives in a fast-paced environment, • Natural curiosity and passion for food and culinary entertainment, • Excellent communication skills, especially with children, • Proficient in a range of cooking and baking techniques, • Confident speaking in front of groups with an amplified voice, • Minimum of one year of experience entertaining kids and/or adults, • Ability to stand for long periods and lift up to 45 pounds, • CPR certified Culinary Cooking Class Instructor Job Description: Join Taste Buds Kitchen as a Culinary Cooking Class Instructor and host various exciting cooking classes for kids, families, and adults! We seek a high-energy individual who loves inspiring others to have fun in the kitchen. Culinary Cooking Class Instructor Responsibilities: • Instruct cooking classes, camps, and parties for ages 2-99., • Engage and teach guests various cooking and baking skills related to the class menu., • Create a friendly, energetic, and consistent experience for our guests., • Interact with all guests to ensure customer satisfaction., • Work solo or manage and supervise a team of culinary assistants for larger events., • Set up before class and clean up after., • Maintain a controlled, clean environment, providing first aid/CPR treatment if needed. Who are we? Taste Buds Kitchen has captivated the country with a refreshingly simple concept: providing culinary entertainment to kids, families, and adults in a fun, beautiful, and state-of-the-art Kitchen Studio. • For Kids (ages 2 to teen): We offer hands-on cooking classes, camps, birthday parties, and field trips., • For Adults: We provide BYOB date night cooking classes, birthday parties, bachelorettes, showers, and corporate events. Our innovative programs are entertaining and educational, and we always strive to engage and delight our guests.

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Dental insurance, • Employee discounts, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Training & development, • Vision insurance The Resale Revolution Starts With You! As a Crossroads team member, you will represent our brands promise: to offer a fun, fashion-centered, and affordable shopping experience to our communities. What Youll Do: When you join Crossroads, you are joining the sustainable fashion movement and reshaping fashion culture. And you arent just impacting the planets future- you are impacting your own. • We have clear paths for promotion and several routes you can take as you embark on your second-hand retail journey., • Youll learn how to run a second-hand business youll embody an entrepreneurial spirit- learning everything from buying, merchandising and inventory practices to gaining and maintaining the trust of a customer base who has been devoted since day one.You are:, • A Team Player. You are as enthusiastic about the success of others as you are about your own success., • Authentic. You are your unique self!, • Fashion-focused. You eat, breathe, and sleep style. Fashion is life., • Adaptable. You feel comfortable adjusting to changing circumstances and encourage your teammates to do the same. We problem-solve together!, • People-first. You are energized by people. You radiate kindness and positivity! You understand your impact and are someone who uplifts others.You will:, • Engage. You get to meet new people, every day! Greet each customer with a smile and welcome them to our store. Create a welcoming, fun, and inclusive environment to shop and work in., • Ask and Educate. You will teach our customers how we work and get them excited about selling their clothes to us!, • Have Integrity. You will act with integrity in words and actions- do the right thing and do it right, even when its difficult., • Be Compassionate. You will embody our core values of service, inclusion, and education. Its important that we connect with all customers and try our best to help them., • Be Reliable. You will show up to work on time and ready to go!, • Be Flexible. You understand that needs change and evolve throughout the day- you know how to support your team and customer as needed., • Enjoy Organizing. Cleaning, organizing, and merchandising are all parts of the job and help create the best possible shopping and working environment.Perks: Health + Wellbeing We will: • Support your wellbeing. We care about our employees holistically and offer sick paid time off., • Prioritize wellness for all. We offer medical, dental, and vision insurance for ALL employees who work at least 20 hours a week!, • Give you incentives when you work during the holidays. We give you time and a half pay for select holidays throughout the year, and we are closed on Thanksgiving and Christmas., • Contribute to your 401(k). Free money? Well match up to 6% of your contribution as soon as you are eligible! We offer both a Roth and traditional 401(k)., • Offer a generous discount on all merchandise including luxury consignment pieces- shop where you work!, • Be Transparent. We have clear pay ranges and always advertise pay for positions. We believe in pay equity., • Offer Earned Wage Access. Need money before payday? Youll be able to access pay as you earn it through our partner app ZayZoon., • Empower you. Our Employee Resource Group (ERG) gives you a seat (and a voice) at the table. They meet monthly to discuss how we can shape the company through a diverse lens and meet our DEI commitments., • Let you take the lead. We offer clear paths for growth and ongoing professional development that are straightforward and attainable., • Celebrate with you. Well provide you with many opportunities to bond with your team as you celebrate successes together., • Equip you with the tools to be successful. As you onboard & throughout your career, our training programs will set you up to win.Minimum Requirements:, • Must be able to work a minimum of 12 hours per week., • Have an interest in fashion and current trends. Since opening the doors of its first location in the heart of San Franciscos Fillmore District, Crossroads has expanded over time to 39 retail locations spanning Northern and Southern California, Chicago, Seattle, Portland, Denver, New York, Houston, and Dallas. And in recent years, we have added Sell-By-Mail and Concierge programs to provide convenient new ways for fashionable and eco-conscious customers to sell their gently used clothing. Crossroads has been featured in Harpers Bazaar, Teen Vogue, and LA Mag, and is widely recognized as an industry leader in the resale revolution. If you like sustainability, fashion, and working in a fun, positive environment, youll enjoy a career with us!

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Dental insurance, • Employee discounts, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Training & development, • Vision insurance The Resale Revolution Starts With You! Every great team is led by a great leader. As a Keyholder, you will assist the management team with day-to-day store operations and bring our brand promise to life: to offer a fun, fashion-centered, and affordable shopping experience to our communities. Keyholders help drive Crossroads' values- creating an inclusive environment where all feel welcome to enjoy a second-hand shopping and selling experience. What Youll Do: When you join Crossroads, you are joining the sustainable fashion movement and reshaping fashion culture. And you arent just impacting the planets future- you are impacting your own. • We have clear paths for promotion and several routes you can take as you embark on your second-hand retail journey., • Youll learn how to run a second-hand business youll embody an entrepreneurial spirit- learning everything from buying, merchandising and inventory practices to gaining and maintaining the trust of a customer base who has been devoted since day one.You are:, • A Team Player. You are as enthusiastic about the success of others as you are about your own success., • Authentic. You are your unique self!, • Fashion-focused. You eat, breathe, and sleep style. Fashion is life., • Adaptable. You feel comfortable adjusting to changing circumstances and encourage your teammates to do the same. We problem-solve together!, • People-first. You are energized by people. You radiate kindness and positivity! You understand your impact and are someone who uplifts others., • A Trainer. You enjoy explaining how things work and have patience when teaching others .You will:, • Engage. You get to meet new people, every day! Lead by example greeting each customer with a smile and welcome them to our store. Create a welcoming, fun, and inclusive environment to shop and work in., • Prioritize + Delegate. There will be a lot coming your way from running breaks to noticing lines- youll need to use your team to get everything done and run the store like a well-oiled machine!, • Ask and Educate. You will teach our customers how we work and get them excited about selling their clothes to us!, • Have integrity. You will act with integrity in words and actions- do the right thing and do it right, even when its difficult., • Be Compassionate. You will embody our core values of service, inclusion, and education. Its important that we connect with all customers and try our best to help them., • Be Reliable. You will show up to work on time and ready to go!, • Be Flexible. You understand that needs change and evolve throughout the day- you know how to support your team and customer as needed.Perks: Health + Wellbeing We will: • Support your wellbeing. We care about our employees holistically and offer sick paid time off., • Prioritize wellness for all. We offer medical, dental, and vision insurance for ALL employees who work at least 20 hours a week!, • Give you incentives when you work during the holidays. We give you time and a half pay for select holidays throughout the year, and we are closed on Thanksgiving and Christmas., • Contribute to your 401(k). Free money? Well match up to 6% of your contribution as soon as you are eligible! We offer both a Roth and traditional 401(k)., • Offer a generous discount on all merchandise including luxury consignment pieces- shop where you work!, • Be Transparent. We have clear pay ranges and always advertise pay for positions. We believe in pay equity., • Offer Earned Wage Access. Need money before payday? Youll be able to access pay as you earn it through our partner app ZayZoon, • Empower you. Our Employee Resource Group (ERG) gives you a seat (and a voice) at the table. They meet monthly to discuss how we can shape the company through a diverse lens and meet our DEI commitments., • Let you take the lead. We offer clear paths for growth and ongoing professional development that are straightforward and attainable., • Celebrate with you. Well provide you with many opportunities to bond with your team as you celebrate successes together., • Equip you with the tools to be successful. As you onboard & throughout your career, our training programs will set you up to win.Minimum Requirements:, • Prior supervisory experience in retail (6 months+), • Have a good eye for fashion and current trends., • Must be able to work a minimum of 16 hours per week. Since opening the doors of its first location in the heart of San Franciscos Fillmore District, Crossroads has expanded over time to 39 retail locations spanning Northern and Southern California, Chicago, Seattle, Portland, Denver, New York, Houston, and Dallas. And in recent years, we have added Sell-By-Mail and Concierge programs to provide convenient new ways for fashionable and eco-conscious customers to sell their gently used clothing. Crossroads has been featured in Harpers Bazaar, Teen Vogue, and LA Mag, and is widely recognized as an industry leader in the resale revolution. If you like sustainability, fashion, and working in a fun, positive environment, youll enjoy a career with us!

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Competitive salary, • Dental insurance, • Employee discounts, • Flexible schedule, • Health insurance, • Training & development, • Vision insurance WAGE RANGE: $19.00-$23.00 PER HOUR Help Keep Our Stores Safe and Welcoming As a Crossroads Security Floor Associate, youll help provide a safe working environment for our teams and a positive shopping experience for our customers. Crossroads locations are fast-paced lively second-hand clothing retail stores where customers buy and sell their gently used fashion. What youll do: You will balance keeping Crossroads secure and safe while also acting as a welcoming presence and guide to our guests as they come in the front door. Exceptional customer service and good judgment are a must. Some experience in loss prevention and de-escalation techniques is preferred. You are: • Experienced. Youre a pro at providing un-armed surveillance., • Team-oriented. Youre a people-person who loves working as a team., • Compassionate. You embody our core values of service, inclusion and education and take a human-centered approach when resolving conflict., • A Problem-solver. You are quick to come up with solutions when issues arise., • Calm + Friendly. You have a calm but focused presence. Youll be the first and last person our customers see, setting the tone for their experience with our brand., • Respectful. You understand professional boundaries in the workplace.You will:, • Provide a physical, yet friendly, presence. You will offer security support at all times while providing genuine hospitality and warmth., • Welcome customers. You will welcome, direct, and educate customers., • Anticipate + Respond. You will work to de-escalate any disruptive incidents in collaboration with your leadership team., • Be a team-player. You will communicate well with all staff to deliver the best customer experience possible., • Assist on the floor. You may be tasked with keeping the sales floor clean and tidy during downtime, or with putting clothes out on the sales floor.Perks: Health + Wellbeing We will: • Support your wellbeing. We care about our employees holistically and offer sick paid time off., • Prioritize health & wellness for all. We offer medical, dental, and vision insurance for ALL employees who work at least 20 hours a week!, • Give you incentives when you work during the holidays. We give you time and a half pay for select holidays throughout the year, and we are closed on Thanksgiving and Christmas., • Contribute to your 401(k). Free money? Well match up to 6% of your contribution as soon as you are eligible! We offer both a Roth and traditional 401(k)., • Offer a generous discount on all merchandise including luxury consignment pieces- shop where you work!, • Be Transparent. We have clear pay ranges and always advertise pay for positions. We believe in pay equity., • Offer Earned Wage Access. Need money before payday? Youll be able to access pay as you earn it through our partner app ZayZoon., • Empower you. Our Employee Resource Group (ERG) gives you a seat (and a voice) at the table. They meet monthly to discuss how we can shape the company through a diverse lens and meet our DEI commitments. Youll also participate in a quarterly Security Virtual Meeting where youll be able to share ideas and learn alongside fellow security employees from stores across the country!, • Celebrate with you. Well provide you with many opportunities to bond with your team as you celebrate successes together., • Equip you with the tools to be successful. As you onboard & throughout your career, our training programs will set you up to win.Minimum Requirements:, • Prior experience in security (1 year+), • Must be authorized to work in the United States. About Crossroads One of the first companies to pioneer secondhand clothing as an alternative to traditional retail, Crossroads Trading has been buying, selling, and consigning name brand and designer clothing in a friendly, fun, and fashionable atmosphere since 1991. Since opening the doors of its first location in the heart of San Franciscos Fillmore District, Crossroads has expanded over time to 39 retail locations spanning Northern and Southern California, Chicago, Seattle, Portland, Denver, New York, Houston, and Dallas. And in recent years, we have added Sell-By-Mail and Concierge programs to provide convenient new ways for fashionable and eco-conscious customers to sell their gently used clothing. Crossroads has been featured in Harpers Bazaar, Teen Vogue, and LA Mag, and is widely recognized as an industry leader in the resale revolution. If you like working in a fun, positive environment, youll enjoy a career with us!