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  • Shift Leader
    Shift Leader
    12 hours ago
    $18.5–$24 hourly
    Full-time
    New Hyde Park

    At NAYA, we're on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. We are looking for experienced, passion ate Shift Leaders to grow with us! At NAYA, your development is our priority --- we train, mentor, and promote from within because we believe our people are the heart of our success. If you're a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you! If you're ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen. Reports to: General Manager You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including: • More on the way! At NAYA, you'll find more than a job --- you'll find a community that values you, supports your goals, and celebrates your success. How You'll Impact The Shift Leader is responsible for leading the team members in running an efficient operation, providing excellent customer service, assisting with day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment. What You'll Do Operational Excellence • Ensure store profitability by driving sales, controlling labor, and managing cost of goods., • Oversee preparation and service of all food and beverage items, ensuring they meet NAYA's recipes, portioning, and quality standards., • manage Daily shift schedules to ensure the proper clock in/out times and adjust schedules where appropriate based on the sales volumes., • Conduct ordering, monthly inventory, and control stock levels for food, equipment, and supplies., • Review and manage daily time punches to address any time clock issues., • Control cash and receipts through adherence to cash handling and reconciliation procedures., • Complete and submit administrative tasks promptly, including guest incidents, workers comp claims, manager checklists, cashier/deposit trackers and communication logs Leadership Team Development • Hire, train, coach, and evaluate team members in conjunction with the General Manager., • Lead by example with a guest-first mindset, fostering a positive and productive environment., • Conduct pre-shift meetings to communicate expectations, share guest feedback, and celebrate team successes., • Ensure staff compliance with labor laws, including FWW guidelines, and manage meal breaks., • Resolve conflicts and escalate issues as needed to the General Manager, • Model and uphold HR policies, ensuring team members have access to available resources., • Develop team members by training successors and delegating responsibilities. Guest Relations Community Engagement • Actively engage with guests, building relationships and addressing complaints with a solutions-focused approach., • Reacts to and assists with recovery actions or rewards to negative/positive online reviews to maintain NAYA's community reputation, • Promote NAYA's catering services and assist in taking orders as needed ., • Can execute all catering and third party orders with ease, understanding the importance of on time delivery., • Make eye contact, greet guests warmly, and ensure the team upholds these standards. Financial Administrative Responsibilities • Utilize financial reporting tools to monitor and manage sales, labor, and other key metrics., • Perform cash counting, banking/deposit tasks, and manage discounts and promotions., • Handle guest incidents and worker's compensation reports when necessary. Additional Skills Abilities • Has mastered kitchen operations, COGS and labor management, line service and throughput, • Handle delivery issues and third-party dispatches promptly and efficiently., • Ensure the store is opened and closed following NAYA's opening and closing procedures., • Serve as a strong role model, earning team respect and providing coaching as needed. Who You Are • 2+ years of related leadership experience at a similar caliber concept, • Strong written and verbal communication skills. Must be proficient in English (spoken and written) to perform essential job duties., • Adaptable in a fast-paced and challenging work environment, • Takes and gives direction well and is able to perform the essential job functions under pressure while maintaining professionalism, • Communicates information effectively and efficiently and approaches their work with a sense of ownership and works with a sense of urgency, • Exhibits strong time management and organizational skills, • Demonstrates positive leadership characteristics that inspires team members to meet and exceed standards, • Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed, • Ability to access and accurately input information using a moderately complex computer system, • Able to work nights, weekends and holidays, and variable schedule, per the needs of the business, • Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day

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  • Senior Manager, Food Safety + Quality Assurance
    Senior Manager, Food Safety + Quality Assurance
    12 hours ago
    $90000–$120000 yearly
    Full-time
    Brooklyn, New York

    We started Van Leeuwen Ice Cream in a yellow truck on the streets of NYC in 2008 with a mission to make good ice cream that makes you feel good. Nowadays, people can spend so much time on what's "healthy" they don't stop to consider what's healthy. As far as we're concerned, happiness is healthiness. We strive to ensure every scoop, store and employee feels and creates one community to contribute to the overall brand. Van Leeuwen Ice Cream is hiring a full-time Senior Manager, Food Safety + Quality Assurance based out of our Brooklyn office. This is a great opportunity for a highly experienced individual to work closely with the growing team at Van Leeuwen Ice Cream as the company continues its growth. The ideal candidate has strong experience in food manufacturing (), is well-versed in CPG quality assurance protocols, and can thrive in a fast-paced environment (and loves ice cream!). The Senior Manager, Food Safety + Quality Assurance is responsible for leading food safety and quality assurance across Van Leeuwen's contract manufacturers, 3PL network, and retail scoop shops. This role can be and based anywhere in the United States. Strong preference would be candidates based in markets where VL has retail outlets (CA, CO, TX, IL, FL, GA, NC, TN, PA, NJ, NYC, CT or MA). Job Responsibilities • Create, enforce, and maintain Van Leeuwen's food safety and quality assurance standards across manufacturing facilities and 3PLs, • Provide approval of new ingredients and suppliers, manage Van Leeuwen's approved supplier program, and support in making risk-based decisions when necessary in order to support an agile business model, • Assist in the approval of new co-manufacturers through on-site audits and other risk assessments as necessary, • Provide FSQA assistance for our retail scoop shops including Dept. of Health policies, allergen communication, and product complaints, • Report key quality metrics and provide cross-functional visibility to quality challenges., • Translating data and risk assessment outcomes into practical strategies to support the food safety and quality assurance agenda, • Investigate and resolve issues involving non-conforming material, out-of-specification events, and consumer complaints with our co-manufacturers, • Manage label and UPC program in order to ensure proper alignment across the business and compliance with customer requests, • Approve packaging and support with packaging version management, • Lead traceability initiatives and serve as recall coordinator, • Support proper product compliance and serve as the point person for customer compliance requests, • Lead the sensory program including weekly tastings and ensuring proper communication gets back to the relevant manufacturers, • Manage third party laboratory testing, interpreting results, and making recommendations as require Job Requirements • 4 to 6 years of experience as a food safety + quality assurance leader in a food production capacity, experience in dairy production a strong plus, • Bachelor's degree in Food Science, Chemistry, Engineering or related technical field; higher degrees desirable, • Demonstrated knowledge and experience in food safety, with in-depth knowledge of quality assurance, HACCP, and food safety management standards, including auditing for compliance in CPGs, • Demonstrated strengths in written and verbal communication, project management. Ability to translate technical information for both technical and non-technical stakeholders, • Additional desirable qualifications: certifications in HACCP, PCQI, and GFSI auditing schemes (SQF, FSSC 22000, BRC, AIB, etc); credentials in microbiology and/or statistical analysis, • Must be able to consume ice cream containing several allergens in order to perform functions of the job, • Must be comfortable working in-store scoop shifts as needed, while adhering to DOH guidelines Compensation + Benefits $90,000 - 120,000 annual compensation depending on experience, paid weekly Eligible for annual 10% bonus • Employee Scoop Card (Enjoy Ice Cream from any of our scoop shops nationwide), • Medical, Dental + Vision Insurance with 70% Employer Contribution, • 401k with up to 4% Employer Match, • Cell Phone Reimbursement Plan, • Wellness Reimbursement Plan, • Flexible Time Off, • Paid Sick Time, • Yearly Performance Reviews Van Leeuwen Ice Cream is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. Van Leeuwen Ice Cream complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity. The actual base salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held. Salary Range $90,000---$120,000 USD Here at Van Leeuwen, Good Ice Cream Is For Everyone! As an equal opportunity employer, we strive to foster a welcoming, diverse environment for every employee and customer. We pride ourselves on the creativity that goes into our ice cream and is built in our stores (by YOU) that help us meet our missions and values.

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  • Barista
    Barista
    2 days ago
    $17–$18 hourly
    Part-time
    Bedford-Stuyvesant, Brooklyn

    maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, they're able to help celebrate customers make new beautiful memories. in september 2021, maman founders elisa marshall benjamin sormonte released the highly anticipated maman: the cookbook. We're looking for a passionate barista to join our growing team! Our ideal candidate is someone who appreciates the quality of a delicious, well-crafted beverage and is passionate about delivering that experience to each guest that comes through our doors. When you join our team, you'll be responsible for providing a welcoming environment, with customer service and quality at the center of everything you do. You'll be able to speak authentically about who we are, as well as every item on our food and beverage menu. You love a good cup of coffee, and are always ready to lend a helping hand to a colleague, and you don't take yourself too seriously. You will be based at any of the mamans. Is one particularly close to home? Let us know when you come in for an interview and we will do our best to accommodate! What you'll do: • Work with top of the industry equipment and high quality, locally roasted coffee, • Manage your time effectively and multi-task with efficiency that does not compromise quality, • Ensure return visitors and foster relationships with regulars through warm hospitality and impeccable service -- do you know their order? Dial up the coffee without even asking!, • Make decisions based on ensuring happiness for the guests, the team and the company while maximizing profitability, • Always keep your barista station sparkling, no one likes working in a messy place!, • Investigate and resolve any guest concerns What we're looking for: • You have third wave coffee experience, • You have minimum 2 years barista experience, • You are an experienced front of house professional with a sweet tooth for cookies, • You make people feel good---your team and guests alike, • You work positively and collaboratively to achieve the highest standards of delivery, • You learn quickly and are able to adapt to maman's unique culture, • Flexible schedule that will include weekends, holidays, and special events, • If we get stuck in an elevator together, you'll crack a joke and we'll laugh along the way What's in it for you: • Great opportunity to progress with maman, internal mobility and growth will be encouraged when possible Keep in mind that maman is growing and developing everyday. We all do a little bit of everything like to roll our sleeves up and get our hands dirty to help a colleague out. We are looking for awesome, hard-working people that are all about creating the most memorable experience for every single maman customer. Thank you for your interest in maman and look forward to chatting with all of you cookie monsters!

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  • Kitchen Staff
    Kitchen Staff
    17 days ago
    $17–$18 hourly
    Part-time
    Manhattan, New York

    Hello! Welcome to Kim&Bob Shop! Kim&Bob Shop is a modern Korean fast-casual restaurant located in the heart of Hell’s Kitchen, Manhattan. We specialize in fresh, vibrant Korean comfort foods such as Kimbap, Bibimbap, Tteokbokki, and other flavorful dishes, offering both traditional and creative twists for on-the-go New Yorkers. We take pride in our high-quality ingredients, friendly service, and welcoming atmosphere. Position Summary We are looking for a friendly, energetic, and reliable team member to join our front-line staff. In this role, you will assist customers with orders, prepare and assemble food, and ensure a clean and positive environment. This is an excellent opportunity for individuals who are passionate about Korean cuisine and enjoy working in a fast-paced, customer-focused setting. Key Responsibilities Greet and assist customers with menu questions, order placement, and customization Prepare and assemble food items, including Kimbap, Bibimbap, and other menu items, according to recipe and presentation standards Maintain cleanliness and organization of the front and prep areas Monitor food quality and freshness throughout the shift Handle cash, POS system, and third-party delivery order pickups Follow health and safety guidelines and food handling procedures Work collaboratively with team members and maintain a respectful, positive workplace Qualifications Prior experience in food service or hospitality is preferred, but not required Basic food prep and knife skills are a plus Ability to stand for long periods and perform physical tasks (bending, lifting(able to lift ~40#, reaching) Strong communication and customer service skills Punctual, dependable, and able to work in a team environment Interest in Korean cuisine and willingness to learn menu items Compensation & Benefits Competitive hourly wage plus tips based on experience Free staff meals during shifts Opportunity for growth and additional responsibilities Supportive and inclusive team environment Kim&Bob Shop is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

    Immediate start!
    No experience
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