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  • Pastry Cook
    Pastry Cook
    1 day ago
    $24–$28 hourly
    Full-time
    Manhattan, New York

    Firmdale Hotels is a collection of award-winning, luxury boutique hotels and restaurants, renowned for their unique design and exceptional service. Each property offers a distinctively stylish experience, reflecting our commitment to excellence and innovation in hospitality. At Crosby Street Hotel, part of the acclaimed Firmdale Hotels collection, we take pride in creating memorable dining experiences that showcase exceptional craftsmanship, creativity, and attention to detail. Our restaurant offers a modern, seasonal menu that highlights fresh, local, and organic ingredients, complemented by our signature Afternoon Tea service and house-made desserts. Title: Pastry Cook Location: Crosby Street Hotel Position Type: Full Time, Non-Exempt Reports To: Executive Chef We are seeking an enthusiastic and skilled Pastry Cook to join our talented pastry team. Working closely with the Head Chef, you will contribute to the creation of refined pastries, desserts, and afternoon tea selections for our restaurant, in-room dining, and private events. This is an exciting opportunity for a passionate pastry professional to advance their skills within a luxury boutique hotel renowned for quality and creativity. Main Duties & Responsibilities • Prepare and execute a wide range of high-quality pastries, desserts, cakes, and baked goods in accordance with Firmdale’s exacting standards., • Support daily pastry kitchen operations, ensuring precision, consistency, and artistry in every dish., • Assist in maintaining and replenishing the daily cake and dessert displays., • Collaborate with senior chefs to develop new menu items, seasonal specials, and innovative concepts that reflect the hotel’s boutique luxury ethos., • Maintain a thorough knowledge of all menu offerings, ingredients, and preparation methods., • Ensure mise en place, stock control, and ingredient inventory are efficiently maintained., • Uphold the highest standards of cleanliness, organization, and food safety throughout the kitchen., • Support the training and development of junior pastry team members, fostering a positive, professional, and collaborative work environment., • Plan and prepare pastry components for restaurant service, private dining, and special events. Afternoon Tea Preparation & Presentation • Prepare all Afternoon Tea pastries, cakes, and scones to the highest standard of quality, presentation, and consistency., • Collaborate with the Head Chef to create elegant, seasonally inspired Afternoon Tea menus that reflect Crosby Street Hotel’s unique style and sophistication., • Ensure precise portioning, texture, and visual appeal for each pastry and tea accompaniment, aligning with Firmdale’s brand standards., • Maintain efficient production and presentation flow to support daily service and special event requirements., • Participate in the setup and presentation of Afternoon Tea service, ensuring impeccable attention to detail and a sense of occasion for every guest., • Monitor feedback and contribute ideas for new creations, elevating the guest experience with creativity and refinement. What We’re Looking For: • Previous experience as a Pastry Cook, Pastry Chef de Partie, or Pastry Assistant in a fine dining restaurant or luxury hotel environment., • Solid technical knowledge of classic and modern pastry techniques, including cakes, tarts, mousses, and plated desserts., • Experience in Afternoon Tea or high-end pastry service preferred., • Exceptional teamwork, communication, and time management skills., • Meticulous attention to detail, with a commitment to maintaining Firmdale’s high standards., • A passion for pastry and a creative approach to design, flavor, and presentation., • Strong organizational skills and the ability to thrive under pressure while maintaining consistency and elegance. What We Offer: • Competitive salary, • Generous paid time off for full and part time team members, including NY sick and safe leave, paid vacation days, and personal days, • Comprehensive medical, dental, and vision benefits, life insurance, and New York Secure Choice support for most team members, • Complimentary meals on shift, • Free uniform dry cleaning service, • Commuter transit benefits available Day 1, • Ongoing training and professional development, including annual education reimbursement program up to $3,000, • Social events throughout the year, including holiday parties, team member appreciation events, and more, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • Departmental and company-wide incentive programs, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognized by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: Crosby Street Hotel • Three Michelin Keys, 2024, 2025, • Condé Nast Traveler 'Triple Crown', 2026, • Readers' Choice Awards, Condé Nast Traveller, 2024, 2025, • Top-Rated Tablet Hotels of All Time, 2025, • The Best Boutique Hotels in New York City, Travel + Leisure, 2024, • Certified LEED® GOLD by the U.S. Green Building Council and verified by the Green Building Certification Institute (GBCI) Warren Street Hotel • Two Michelin Keys, 2025, • The Hot List, Conde Nast Traveller, 2024, • The IT List, Travel + Leisure, 2024, • World's Greatest Places, TIME Magazine 2024, • The Best Boutique Hotels in New York City, Travel + Leisure, 2024, • Readers' Choice Awards, Condé Nast Traveller, 2025 The Whitby Hotel • Three Michelin Keys, 2024, 2025, • Top-Rated Tablet Hotels of All Time, 2025, • Condé Nast Traveler 'Triple Crown', 2026, • Best Spots for Afternoon Tea in the US, Tasting Table, 2024, 2025, • Best Afternoon Teas in New York City, Vogue, 2024, 2025, • Readers' Choice Awards, Condé Nast Traveller, 2024, 2025 You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/ Join us at Crosby Street Hotel and be part of a team that values excellence, creativity, and a genuine passion for hospitality. Apply now to start your journey with Firmdale Hotels! *Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process.*

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  • Animal Care Supervisor
    Animal Care Supervisor
    21 days ago
    Full-time
    The Bronx, New York

    ACC is one of the nation’s largest open-admission animal shelters, whose mission is to End Animal Homelessness in NYC. We touch the lives of nearly 20,000 animals each year. ACC is more than an animal shelter; we are a resource to the community, always seeking ways to keep the human-animal bond intact. With a 90% placement rate, our progressive, life-saving initiatives contribute to the successful placement of our animals. We strive to find loving homes for homeless and abandoned cats, dogs, guinea pigs and rabbits, both by adopting animals directly to the public and by partnering with more than 200 dedicated animal placement organizations (our New Hope partners). We also help keep NYC communities safe and rescue animals in need, responding to emergencies that involve animals as well as keeping our doors open 24/7 for people and animals in need. Summary This position works with and supports the Animal Care Team and is responsible for direct supervision of Animal Care Specialists. This includes the monitoring of their daily activities, focusing on gold standard care for all animals in our care. You are responsible for clearly communicating job expectations, job training, and holding staff accountable to the approved procedures. Our ideal candidate enjoys providing coaching and guidance, and you have some previous supervisory experience. You are excited to take on the unique challenges and rewards of working with a large team of dedicated shelter staff and volunteers. You also enjoy sharing your skill and knowledge with others in order to improve quality of care in the shelter, decrease stress, and continually expand the scope of our programs. You are self-motivated and able to work independently. Overall, you are passionate about animal welfare and about the people who make quality care possible, and you are eager to be at the helm of a progressive and expansive program. Required Qualifications High School diploma or GED is required. Minimum 6 months of prior animal handling experience required. Must be forward thinking and anticipate challenges, responding to them quickly and completely. Must be adaptable and receptive to rapidly evolving protocols. Treats animals and people with respect, considering all individuals as potential collaborators with something to offer. Available to modify schedule as needed to meet the needs of the organization. Ability to travel throughout the five boroughs periodically, and nationally for training opportunities. Must be able to lift and move up to 50lbs and stand for long periods of time. Benefits ACC values work/life balance and offers a generous paid-time-off (PTO) package that includes vacation time, birthdays off, personal days and sick pay. We also value physical and mental health by offering a great open access Cigna medical, dental and vision insurance at a low premium to our employees as well as 401K and Pension, Life Insurance. We also have on-the-job training for 2-4 weeks, periodic all staff trainings to include safety, DEI, cross training, and other growth opportunities. Because ACC is a nonprofit, employees may be eligible for loan forgiveness, cancellation, and/or consolidation under the Public Service Loan Forgiveness program (PSLF). Created under the College Cost Reduction and Access Act of 2007, PSLF allows borrowers who work full time for nonprofits and government agencies to have their outstanding debt forgiven tax-free on Federal Direct Loans, after making 120 qualifying monthly payments under a qualifying repayment plan. Essential Job Functions Assign work that includes cleaning of primary animal housing, animal rooms, and supplies; laundry; dog walking and animal enrichment. Inspect and evaluate quality of kennel cleanliness, room tidiness, and general carrying out of assigned duties by staff; follow up as needed. Participate in Animal Care staff hiring, including Hiring Info Sessions, evaluations and disciplinary action in cooperation with Care Center Manager and Human Resources. Establish, monitor and measure staff performance goals and provide performance evaluations to Animal Care team. Other Responsibilities Create weekly staff schedules that meet the needs of the Care Center. Circulate through Care Center on an ongoing basis to ensure staff are productive and have the support they need; assist with issues or concerns, real-time. Provide hands on training for new staff that aims to have them meet or exceed minimum standards by the end of their probationary period. Interact with staff in a manner that calls them up to greatness and empowers them to be open and teamwork oriented. Oversee inventory management, ensuring the Animal Care team always has an adequate inventory of supplies. Review and complete Animal Care team payroll records. Ensure that the locations of animals in Shelter Buddy remain accurate and are updated as needed to ensure accuracy. Review, manage, and respond to staff schedules, overtime, leave requests, time and attendance reports. In absence of Care Center Manager, assume all operational responsibilities in managing the Animal Care Center. Upon completion of training and certification, ability to provide emergency euthanasia on an as needed basis. Enthusiastically participate in ACC forums and events including supervisor meetings, trainings, and conference calls, and special events. Collaborate with other organizational leaders to explore new endeavors, reflect on current operations, or otherwise problem solve. Fear Free certification required within 30 days of hire. Complete other duties as assigned by supervisor. Preferred Qualifications Minimum 3 years of relevant experience with one year in a role supervising or directing staff as well experience in shelter is preferred. Prior supervisor experience with union staff is a plus. Basic familiarity with computers, MS Word and MS Outlook. Ability to excel in a fast-paced, high stress environment. Is an expert communicator, a people person, and a team player. Demonstrates mentorship qualities and is able to provide intensive support and interaction to a mostly junior staff. Is organized, detail oriented, able to maintain composure when faced with emotional situations including medically and behaviorally compromised animals. Work Environment At ACC it's all hands-on deck. We work together as a team, which means you may be asked to help with tasks that involve working outside in all sorts of weather. As a busy animal shelter in one of the biggest cities in the world it can get noisy inside. Employees should have the ability to remain calm yet professional in stressful situations involving animals and/or members of the public. ACC houses hundreds of animals in its facilities at any given time and with that comes fur, odors and other airborne particles in abundance. ACC offers many low-cost services to pets and people in need. This includes compassionate end-of-life services for people who cannot afford to go to a private veterinary office but still want to provide a professional and peaceful transition for their beloved pet. This position will train at our Queens or Manhattan Care Center locations until the Bronx Care Center is open. Reports To: Care Center Manager Overtime: This is a non-union position and is eligible for overtime. This is a full time job Job Contact Details Name Ilyasah Long-Hamilton Title Recruitment Coordinator

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