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  • Mechanic
    Mechanic
    14 days ago
    $20–$30 hourly
    Full-time
    West Bronx, The Bronx

    Monopoly Collision, a trusted auto body and collision repair shop, is seeking a skilled and dedicated Mechanic to join our team. We pride ourselves on delivering high-quality repairs and exceptional service, ensuring vehicles are restored safely and efficiently while fostering a positive and collaborative work environment. As a Mechanic, you will be responsible for diagnosing, repairing, and maintaining a wide range of vehicle systems, contributing to our commitment to excellence. Key Responsibilities: • Perform comprehensive diagnostics and repairs on various automotive systems, including engines, transmissions, brakes, suspension, steering, and electrical components., • Execute collision-related mechanical repairs according to manufacturer specifications and industry best practices., • Conduct routine vehicle maintenance and inspections., • Utilize advanced diagnostic equipment and specialized tools effectively., • Ensure all work is completed to the highest quality standards and in compliance with safety regulations., • Maintain accurate records of all repairs and services performed., • Collaborate effectively with fellow technicians, service advisors, and other team members., • Keep the work area clean, organized, and safe. Qualifications: • Proven experience as an Automotive Mechanic or Collision Repair Technician., • Relevant certifications (e.g., ASE, state inspection licenses) are highly preferred., • Strong diagnostic, troubleshooting, and mechanical repair skills., • Proficiency in using automotive tools, equipment, and diagnostic software., • Valid driver's license with a clean driving record., • Ability to work both independently and as a valuable part of a team., • Exceptional attention to detail and a commitment to quality craftsmanship., • A friendly, supportive, and collaborative work environment. BILINGUAL (ENGLISH AND SPANISH) REQUIRED VEHICLE ELECTRICIAN PREFERRED

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  • Sales Manager – Automotive Customization & Restyling
    Sales Manager – Automotive Customization & Restyling
    14 days ago
    $20–$30 hourly
    Full-time
    Fort Lee

    Sales Manager – Automotive Customization & Restyling Company: 718 Auto Customization Locations: Fort Lee, NJ & Brooklyn, NY Are you passionate about cars, sales, and building customer relationships? Do you have experience selling automotive customization, luxury vehicles, aftermarket accessories, or high-ticket products? 718 Auto Customization is one of the Tri-State area's fastest-growing automotive customization shops, and we're looking for a motivated Sales Manager to join our team. What You'll Sell Paint Protection Film (PPF) Ceramic Coating Ceramic & Carbon Window Tint Vehicle Wraps & Color PPF Ambient Lighting & Starlight Headliners Audio & Video Systems Wheels, Tires & Powder Coating Carbon Fiber Accessories Body Kits Performance Upgrades Collision & Body Repair Complete Vehicle Customization Responsibilities Greet and assist customers in-store and online Build quotes and close sales Follow up with leads and existing customers Work with dealerships, repeat customers, and referrals Help grow sales while delivering outstanding customer service Maintain showroom presentation and product knowledge Qualifications Sales experience required (automotive preferred) Strong communication and closing skills Positive attitude and team player Self-motivated and goal-oriented Knowledge of automotive customization is a major plus Valid driver's license What We Offer Competitive base salary + commission Unlimited earning potential Employee discounts Career growth opportunities Work with luxury, exotic, and high-end vehicles Supportive team environment If you love cars and want to build a career with one of the most trusted names in automotive customization, we'd love to hear from you. Pay: $20.00 - $30.00 per hour Benefits: Employee discount Opportunities for advancement Work Location: In person

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  • Real State Acquisition Speacialist
    Real State Acquisition Speacialist
    19 days ago
    Full-time
    Jamaica, Queens

    We are seeking a motivated and results-driven Real Estate Acquisition Specialist to identify, evaluate, and acquire residential and commercial properties that align with the company's investment goals. The ideal candidate is an excellent communicator with strong negotiation skills and a solid understanding of the real estate market. This role involves building relationships with property owners, conducting market research, and managing acquisitions from initial contact through contract execution. Key Responsibilities: Identify and source potential real estate acquisition opportunities through lead generation, referrals, and market research. Contact property owners, evaluate their needs, and present purchase offers. Conduct property and market analyses to determine investment potential. Negotiate purchase agreements and contract terms with property owners and agents. Coordinate due diligence, inspections, title review, and closing processes. Maintain accurate records of leads, negotiations, contracts, and acquisitions in the CRM system. Build and maintain relationships with real estate agents, investors, attorneys, and other industry professionals. Monitor local market trends, property values, and investment opportunities. Collaborate with internal teams to ensure smooth transactions and timely closings. Meet or exceed acquisition and performance goals. Qualifications: Previous experience in real estate acquisitions, sales, wholesaling, or a related field preferred. Strong negotiation, communication, and interpersonal skills. Knowledge of real estate contracts, transactions, and market analysis. Ability to build rapport and establish trust with property owners. Proficiency with CRM software and Microsoft Office or Google Workspace. Strong organizational skills and attention to detail. Self-motivated with the ability to work independently and manage multiple projects. Valid driver's license and reliable transportation may be required. Preferred Skills: Experience with lead generation and cold calling. Familiarity with investment properties and property valuation methods. Strong problem-solving and decision-making abilities. Real estate license is a plus but not always required. Ability to thrive in a fast-paced, target-driven environment.

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  • Direct Sales (Leadership Track)
    Direct Sales (Leadership Track)
    19 days ago
    $2800–$6000 monthly
    Full-time
    Carle Place

    About Us SalesWorks was founded in Asia and grew from a small team into one of the largest face-to-face marketing agencies in South East Asia. After building a strong foundation across international markets, we’ve now expanded into New York and are currently building our core team from the ground up. This is your chance to get in early and be part of something real. We’re an international Sales and Marketing agency that connects brands with their customers in a way that actually means something. We don’t just close transactions, we build relationships based on trust and loyalty. Our growth across global markets has proven what’s possible when you invest in the right people, and that’s exactly what we’re doing here. Who This Is For You don’t need a perfect resume. You need the right mindset. This role is built for people who are hungry to grow, willing to put in the work, and serious about building a career, not just finding a job. But what matters most is that you’re coachable, competitive, and ready to start from the ground up. Recent grads or early in your career people who want real mentorship, not just a paycheck anyone who’s thought about entrepreneurship but wants real training first goal-driven individuals who want their effort to actually mean something what You’ll Be Doing Running on-site sales and marketing activities and building real relationships with customers guiding customers through the sign-up process with confidence hitting personal and team sales targets learning how campaigns are built and run from start to finish problem solving in the field and helping drive results what You’ll Learn and Where You Can Go This is where the real value is. Your growth here is based on what you produce, not how long you’ve been around. Sales and Marketing Fundamentals Team Leadership and TrainingCampaign and Client ManagementBusiness Development and ExpansionThe people who commit to this path don’t stay entry-level for long. What We’re Looking For Minimum 18 years old some background in customer service or sales is a plus comfortable talking to people and building rapportSelf-motivated and goal-orientedAble to work independently and as part of a teamWilling to learn and be coached compensation and Details Pay: $ 700 - $1,500 per weekFull-time: Monday to Friday, 10am to 7pm must be willing to commute to our office in Carle Place, NY daily paid training provided uncapped commission structureTop performers may qualify for networking events and incentive travel opportunities to move into Management Pay: $700.00 - $1,500.00 per week Work Location: In person

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  • Warehouse Assistant
    Warehouse Assistant
    24 days ago
    $17 hourly
    Part-time
    Long Island City, Queens

    We have a great opportunity for a Warehouse Assistant to join our Warehouse team in Long Island, NYC. For over 50 years, Rough Trade has championed the best new music from around the world, earning the trust of customers, artists, and the global music industry alike. Known for creating one-of-a-kind music retail experiences, Rough Trade sits at the heart of music culture. Working at Rough Trade is a unique opportunity to join one of the largest independent music retailers in the world, and to work in a vibrant and exciting environment where every day is truly different. The ideal candidate will thrive in a fast-paced, customer-orientated environment. Your duties and responsibilities will include: • Picking, Capturing & Packing orders to required standards., • Requires the capability to repeatedly lift up to 50 lbs throughout the day, which includes performing repetitive motions necessary for order picking and packing., • Receiving & sorting deliveries from suppliers., • Filing and accurately preparing stock., • Shipping orders through our carriers., • Stock control to maintain an accurate inventory., • Maintaining a clean & organised work environment. The ideal candidate should be organised, hardworking, confident, trustworthy, diligent, and reliable, and should also possess the following skills and experience: • Good attention to detail, • Ability to work quickly and to tight deadlines, • Ability to work well under pressure, • Some experience working in a similar role, preferably dealing with vinyl records, • Self motivated, • Experience with Shopify and warehouse inventory systems The successful candidates may be required to work over the weekend when needed. A permanent position may become available for the successful applicant. Benefits: • Employee discount, • Opportunities for advancement Work Location: In person

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  • Front Desk Receptionist/ Customer Service Representative
    Front Desk Receptionist/ Customer Service Representative
    28 days ago
    Full-time
    West Bronx, The Bronx

    Monopoly Collision is looking for a friendly, professional, and reliable Receptionist/Customer Service Representative to join our team in the Bronx, New York. As the first point of contact for our customers, you will play a key role in delivering outstanding customer service and ensuring the smooth day-to-day operations of our collision repair shop. Job Details Location: 2102 Webster Ave, Bronx, NY 10457 Job Type: Full-time Pay: $17.00–$30.00 per hour (based on experience) Expected Hours: 40 hours per week Schedule Monday to Friday: 8:00 AM – 6:00 PM Saturday: 8:00 AM – 4:00 PM About Monopoly Collision Monopoly Collision is a trusted auto body and collision repair shop located in the Bronx, New York. We are committed to delivering high-quality repairs, exceptional customer service, and a seamless experience throughout the repair process. Our team works closely with customers and insurance companies to ensure vehicles are restored safely and efficiently. We take pride in our craftsmanship, professionalism, and dedication to customer satisfaction while fostering a positive and collaborative work environment. Responsibilities Greet customers in person and provide exceptional customer service. Answer incoming phone calls and direct them appropriately. Schedule customer appointments and manage calendars. Assist customers with insurance claims and related paperwork. Provide customers with updates on the status of their vehicle repairs. Maintain accurate customer records and perform data entry. Coordinate with technicians, insurance adjusters, and management. Perform general receptionist and administrative duties. Requirements Bilingual in English and Spanish (required). Valid driver's license (required). Excellent communication and customer service skills. Basic computer and data entry skills. Ability to multitask in a fast-paced environment. Strong organizational and time management skills. Previous experience in customer service, the automotive industry, or collision repair is preferred but not required. Benefits Competitive pay Paid training Opportunities for career growth and professional development Friendly and supportive work environment Experience Customer service: 1 year (Preferred) License/Certification Valid driver's license (Required) Language English (Required) Spanish (Required) Work Location In person Pay: $17.00–$30.00 per hour Applicants with criminal records are encouraged to apply.

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  • Legal Assistant
    Legal Assistant
    1 month ago
    $500–$1500 monthly
    Part-time
    Pelham Bay, The Bronx

    NHLA Executive Assistant Role – Ideal for a Law Graduate or Law Student Near Completion NHLA is a forward-thinking organization committed to supporting small landlords and homeowners in managing and protecting their property interests. We are currently seeking a detail-oriented, long-term Executive Assistant to work closely with our leadership team—including the President, CEO, and Owner. This position is ideal for a recent law graduate or a law student nearing completion who is looking to build a meaningful, impactful career in real estate, housing, and property law. In this role, you will be trusted with high-level administrative responsibilities, including managing executive calendars, preparing legal and business reports, coordinating travel, and assisting in strategic decision-making. Your legal background will be especially valuable in supporting document review, compliance tracking, and communication with stakeholders and public agencies. Additional responsibilities include: Drafting and reviewing internal communications and legal correspondence Supporting light accounting and recordkeeping tasks Managing confidential files and maintaining organizational systems Creating presentations, reports, and summaries for internal and external use Acting as a liaison between NHLA leadership and a diverse clientele—bilingual fluency in Spanish is strongly preferred We are looking for a candidate with: A strong foundation in legal research, writing, and administrative procedure Proficiency in Microsoft Office and Adobe Suite Excellent judgment, communication skills, and a professional demeanor A proactive, problem-solving mindset and the ability to work independently Interest in housing law, landlord-tenant issues, and small property ownership At NHLA, we don’t just hire support—we invest in potential. We are committed to your continued professional growth, offering mentorship, exposure to real-world housing issues, and the opportunity to contribute meaningfully to property reform and advocacy. Whether you’re preparing for the bar or exploring a career beyond the traditional firm path, this role provides the structure, experience, and leadership access to support your next steps. Join us and help shape the future of property ownership—while building yours. If you made it this far... Trust, it'll be much cooler working here than ai makes it sound above, I'm from the Bronx too.

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  • Store Manager - JFK Airport
    Store Manager - JFK Airport
    6 days ago
    Full-time
    Queens, New York

    WHY WORK AT JOE & THE JUICE JOE & THE JUICE is a people-centric food and beverage company built around culture, not just juice, sandwiches, coffee, and much more. When joining us, you step into a high-energy community where the music is loud, the bar is your stage, and your personality matters as much as your skills. We believe in four simple virtues that shape everything we do: • Positive Attitude, • Inclusion, • Social Ties, • Growth For us, this means that when you choose a cup-half-full mindset, welcome people from every background, build real friendships across the bar by creating great guest experiences, and use every shift as a chance to learn something new — you become more than just a Juicer; like us, you continue to search and find purpose and meaning in what you do. From your first day, you'll be part of an international network of Juicers who support each other, celebrate wins together, and push each other to grow. You will learn by doing, move through a clear Moneyball career path, and be part of a company where most leaders have earned their stripes behind the bar (fun fact: over 75% of our employees started as Juicers!). If you love fast-paced service, music, people, and the idea of turning a job into a lifestyle, JOE can become a place to build skills, friendships, and a career that can take you across cities, countries, and roles. ABOUT JOE & THE JUICE Our vision is to become the first truly global people-centric food & beverage brand by offering a healthy, convenient, and ambient experience when entering our universe. To achieve this, we strive to create a culture based on our company virtues and operational excellence within our four company focus areas: Ensuring Operational Requirements are upheld, a high degree of Employee Engagement , leading to delivering great Guest Experiences, and hereby ensuring a strong Financial Performance . Our unique company culture is the backbone of our company's success, which relies on our employees to adhere to and promote our company virtues: Positive Attitude , Inclusion , Social Ties , and Growth. JOB SUMMARY As a Store Manager, you are responsible for the daily operation of your store, ensuring the highest performance possible in all areas within the operation. You will adhere to market-specific legal requirements, company policies, risk, and compliance structures. You are expected to have a full overview of your store and lead your team members ensuring efficient workflows, great guest experiences, and high-quality products. Your overall success in this position depends on the degree to which you are able to lead, develop, and retain a highly engaged team, where all operational conceptual in-store requirements are followed in order to deliver best-in-class guest experiences turning regular customers into beloved returning guests. Ultimately you are accountable for meeting the cost budget, reaching the store's sales targets, and EBITDA through existing and new company initiatives. KEY RESPONSIBILITIES Virtue-Based Leadership • Lead, inspire, and develop team members in alignment with company virtues and operational principles, • Act as a role model of company values and foster a positive, high-performance culture, • Ensure clear communication of expectations and accountability across the team Recruitment & Talent Development • Own the recruitment interviewing, hiring, pre-boarding, and onboarding of team members, • Ensure optimal team positioning to meet operational needs, • Build and maintain a strong future talent pipeline Employee Engagement & Development • Develop and motivate team members through structured development plans and continuous feedback, • Facilitate in-store training sessions and regular team meetings, • Monitor and drive employee engagement initiatives to meet or exceed benchmark engagement scores Guest Experience • Champion a guest-first mindset across all store operations, • Build strong relationships within the local community in alignment with brand behavior principles, • Drive guest loyalty and satisfaction through consistent service excellence Operational Excellence & Compliance • Maintain a safe, secure, and healthy working environment by enforcing hygiene, health, and safety standards, • Ensure compliance with brand standards and local regulatory requirements, • Uphold the highest operational ratings and performance standards Shift Planning & Workforce Management • Develop optimal shift plans considering seasonality, local events, and store traffic patterns, • Ensure efficient workflows aligned with company standards and budget, • Ensure working hours comply with contractual obligations, union agreements, and local labor laws Stock & Inventory Management • Take full ownership of inventory management, including stock counting and ordering, • Optimize inventory levels to minimize waste and meet defined monthly waste targets Performance & Financial Management • Drive sales growth and overall store performance, • Optimize store EBITDA and achieve defined KPI target, • Monitor financial performance and implement corrective actions where necessary Qualifications • Minimum 3 years of leadership experience in a comparable retail, hospitality, or service-driven environment, with a proven track record of delivering operational and financial results, • Demonstrated experience leading and developing teams, with the ability to drive performance, accountability, and engagement, • Strong interpersonal and communication skills, with the ability to build trust, resolve conflicts, and foster a collaborative team culture, • Passion for people leadership, with a genuine commitment to coaching, mentoring, and developing team members to reach their full potential THE JUICE – Overview of your benefits and perks • Experience our brand firsthand with exclusive discounts and special offers available only to employees, • Access competitive medical, dental, and vision insurance plans designed to support your overall well-being, • Invest in your future with our 401(k) program, • Recharge and reset with paid vacation, sick leave, and holidays so you can bring your best self to work, • Grow your career with structured leadership training, educational support, and development programs designed to help you reach your full potential, • Compensation- Starting at $95,000 plus bonus Joe & the Juice is proud to be an equal opportunity employer. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome all qualified applicants — no matter your race, gender, age, religion, sexual orientation, or background. [NOTICE OF NON-DISCRIMINATION POLICY](https://uploads-ssl.webflow.com/5cb303852da2ad609e57122e/63e143995875ef216d5d5e13Joe%20%26%20the%20JuiceNotice%20Posting_Executed.pdf) ABOUT JOE & THE JUICE JOE & THE JUICE is a healthy fast-casual concept founded in Copenhagen in 2002; since then, we have grown to more than 500 locations across 20 countries and now employ more than 4,500 people worldwide. From day one, our ambition has been to prove that there should be no trade-off between taste and health. We serve high-quality, freshly prepared juices, shakes, coffee, and sandwiches in relaxed, contemporary concept cafés that combine convenience with distinct urban atmospheres. JOE & THE JUICE goes beyond products toward the full experience around the bar, creating a consistent universe for guests and Juicers in all our locations. We invest heavily in internal development through our Moneyball career system and a culture where most leaders, including C-suite, VPs, and directors, have started behind the bar. We continue to evolve our people-centric and sustainability agenda that is part of our Nordic heritage and our commitment to a better future.

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  • Sales Representative
    Sales Representative
    1 month ago
    Full-time
    Manhattan, New York

    This NYC-based Sales Representative role involves cold-calling, pitching, and closing restaurant clients on a revolutionary POS system. Candidates must have 1+ years of restaurant industry experience (FOH/BOH) and sales experience. This position offers a high upfront commissions up to $3,000 per location, no residuals, and a 40-hour work week. We are a premier fintech provider revamping our New York sales team. We are looking for high-energy, HUNTER-mentality sales professionals with a background in the restaurant industry to sell our point-of-sale systems and payments technology. This is a business-to-business (B2B) outside sales role focused on new merchant acquisition through cold calling and on-site visits. Key Responsibilities: • Cold Calling & Prospecting: Proactively identify, call, and visit local restaurants / businesses in the NYC area to build a pipeline., • Decision Maker Focus: Successfully bypass gatekeepers to secure appointments with business owners and decision-makers., • POS Pitch & Demo: Deliver professional, tailored demonstrations of our POS system, emphasizing technology benefits (Backoffice reporting, P-Mix, labor management) and payment processing., • Closing: Manage the full sales cycle from initial contact to contract signing., • Relationship Building: Relate personal restaurant experience to prospects to build trust and demonstrate industry knowledge. Requirements: • Location: Must reside in the NYC area., • Experience: Minimum 1 year of outside sales experience., • Industry Knowledge: Minimum 1 year of experience working in the restaurant industry (FOH or BOH)., • Technical Aptitude: Understanding of Front & Back of House operations, Backoffice reporting (Financials, Labor, Food/Bev, P-Mix)., • Skills: Strong communication, professional telephone etiquette, and a "hunter" mindset., • Mindset: Highly motivated, career-oriented, team player with a growth mindset. Compensation & Benefits: • Base Salary: Commission Only, • Commission: Large upfront commissions and bonus structure., • High Payout: Up to $3,000 commission per merchant location, 10-month payout term, and $1,500 upfront payment based on profitability., • Extras: Profit sharing, travel reimbursement, flexible 40-hour work week

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  • HR Business Partner
    HR Business Partner
    7 days ago
    $100000–$125000 yearly
    Full-time
    Brooklyn, New York

    We started Van Leeuwen Ice Cream in a yellow truck on the streets of NYC in 2008 with a mission to make good ice cream that makes you feel good. Nowadays, people can spend so much time on what's "healthy" they don't stop to consider what's healthy. As far as we're concerned, happiness is healthiness. We strive to ensure every scoop, store and employee feels and creates one community to contribute to the overall brand. Van Leeuwen Ice Cream is seeking a strategic, business-minded HR Business Partner to partner closely with our Retail Operations leadership team during our next stage of growth. This role serves as the primary People partner for a portfolio of retail markets, helping leaders build high-performing teams while balancing employee experience with operational excellence. The ideal candidate combines strong business acumen with deep expertise in employee relations, organizational effectiveness, talent management, and employment law. They are equally comfortable coaching senior leaders through difficult decisions, analyzing workforce trends, leading organizational initiatives, and rolling up their sleeves to solve complex employee issues. Success in this role requires someone who can influence without authority, build credibility quickly, navigate ambiguity, and translate business priorities into practical people strategies. This role will be based out of our Williamsburg, Brooklyn office and follow Van Leeuwen's Hybrid work model, being in the office three days a week. Job Responsibilities Strategic Business Partnership • Serve as the trusted People partner to Regional Directors, GMs, and cross-functional leaders., • Influence business decisions through a people lens, balancing employee experience, operational performance, legal compliance, and financial outcomes., • Coach leaders on organizational design, change management, succession planning, workforce planning, and leadership effectiveness., • Use workforce data and business insights to identify trends, risks, and opportunities, recommending proactive solutions. Leadership Coaching & Organizational Effectiveness • Coach leaders through performance management, difficult conversations, talent decisions, and organizational challenges., • Develop leadership capability by providing guidance on feedback, accountability, communication, and team effectiveness., • Partner with Learning & Development to identify capability gaps and leadership development opportunities., • Support succession planning and talent reviews across assigned business groups. Employee Relations & Risk Management • Lead complex employee relations matters, investigations, conflict resolution, and sensitive workplace issues., • Ensure consistent application of company policies while exercising sound business judgment., • Monitor emerging employment law changes and ensure operational compliance across multiple states., • Advise leaders on Workers' Compensation cases, medical accommodations, leaves of absence, disciplinary actions, and separations. Talent & Performance • Partner with leaders to drive the annual performance management process, calibration discussions, and development planning., • Support talent planning initiatives including promotions, internal mobility, retention strategies, and high-potential development., • Identify turnover trends and partner with operations to improve retention and engagement. Employee Experience & Culture • Champion Van Leeuwen's culture and values while helping leaders create inclusive, high-performing teams., • Partner with business leaders to improve engagement through thoughtful communication, recognition, and development initiatives., • Act as a visible and trusted resource for employees across assigned markets. Operational Excellence • Partner with Recruiting, Payroll, Benefits, and HR Operations to ensure an exceptional employee experience., • Support organizational changes including restructures, reductions in force, new market openings, and operational transitions., • Maintain compliance across documentation, investigations, corrective actions, unemployment claims, workers' compensation, and labor audits., • Identify opportunities to simplify, automate, and improve People processes. Projects & Continuous Improvement • Lead cross-functional People initiatives that improve business performance and employee experience., • Participate in company-wide projects including policy development, compensation initiatives, leadership programs, engagement surveys, and technology implementations., • Drive change management efforts for organizational initiatives. Job Requirements • Bachelor's degree in Human Resources, Business, or a related field preferred., • 7+ years of progressive HR experience, including HR Business Partner experience supporting multi-site operations., • Experience partnering with senior operational leaders in retail, hospitality, restaurant, or other multi-unit environments strongly preferred., • Strong knowledge of federal, state, and local employment laws across multiple states., • Demonstrated experience leading complex employee relations investigations and coaching leaders through sensitive issues., • Strong business acumen with the ability to understand operational drivers and influence business outcomes., • Experience with organizational design, workforce planning, change management, and talent management., • Excellent communication, facilitation, and relationship-building skills., • Ability to analyze workforce metrics and translate insights into actionable recommendations., • Comfortable operating in a fast-paced, high-growth environment with changing priorities., • Willingness to travel to assigned markets (approximately 15–20%)., • Must be comfortable working in-store scoop shifts once a quarter, while adhering to DOH guidelines. Success in This Role The successful HR Business Partner will: • Build trusted relationships with operational leaders., • Influence decisions through data, judgment, and credibility rather than authority., • Anticipate people risks before they become business problems., • Balance employee advocacy with business needs., • Drive consistency while remaining pragmatic and solutions-oriented., • Help develop stronger leaders and healthier teams., • Contribute meaningfully to the evolution of Van Leeuwen's People function as the company continues to grow., • Ability to balance multiple projects. Compensation + Benefits $100,000 - $125,000 annual compensation depending on experience, paid weekly. Eligible for discretionary annual 10% bonus. • Employee Scoop Card (Enjoy Ice Cream from any of our scoop shops nationwide)., • Medical, Dental + Vision Insurance with 70% Employer Contribution., • 401k with up to 4% Employer Match., • Cell Phone Reimbursement Plan., • Wellness Reimbursement Plan., • Flexible Time Off - No accrual required., • Paid Sick Time., • Paid one month sabbatical (eligible after 4 years of continued employment)., • Yearly Performance Reviews. Van Leeuwen Ice Cream is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. Van Leeuwen Ice Cream complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity. The actual base salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held. Salary Range $100,000---$125,000 USD Here at Van Leeuwen, Good Ice Cream Is For Everyone! As an equal opportunity employer, we strive to foster a welcoming, diverse environment for every employee and customer. We pride ourselves on the creativity that goes into our ice cream and is built in our stores (by YOU) that help us meet our missions and values.

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  • TikTok Shop LIVE Host
    TikTok Shop LIVE Host
    1 month ago
    $20–$50 hourly
    Part-time
    Ridgewood, Queens

    Job Description – TikTok Shop LIVE Host Seesweet (Fento LLC) operates TikTok Shops focused on visually engaging consumer products, with an initial emphasis on perfume, women’s fashion, electronic goods, gift sets, and related lifestyle products. We help bring products to life through TikTok Shop livestreaming by combining product presentation, real-time audience engagement, promotional selling, and sales conversion. Through a livestream-driven social commerce model—covering product education, content presentation, viewer interaction, promotional execution, and TikTok Shop sales conversion—Seesweet aims to create engaging shopping experiences that help viewers discover products and make purchase decisions in real time. About the Role We are looking for a TikTok Live Host to join our team. As a Live Shopping Presenter, you will be responsible for promoting Seesweet’s TikTok Shop products, including beauty & fragrance, women’s fashion, handbags, consumer electronic accessories, and related lifestyle products. You will showcase product features, benefits, value points, and usage scenarios during livestream sessions, engage with viewers, and help drive sales through TikTok Shop LIVE. This is a part-time, on-site position. You will need to maintain an energetic, friendly, polished, and professional presence on camera to attract and retain viewers throughout the livestream while following a structured sales flow. Main Responsibilities: • Demonstrate product features, advantages, and usage scenarios to increase viewer interest and purchase intent., • Engage with viewers in real time, answer questions, and create an interactive livestream experience., • Use storytelling, scenario demonstrations, and emotional engagement to build brand trust., • Support testing of different hooks, product angles, selling points, and livestream formats to improve sales performance over time., • Coordinate with the Seesweet team before and after livestreams regarding livestream setup, product training, schedule, performance feedback, and areas for improvement. Preferred Qualifications: • Prior experience as a livestream host, sales associate, or working in e-commerce is preferred., • Familiarity with TikTok features, trends, and live shopping best practices., • Excellent communication and presentation skills., • Strong on-camera presence with the ability to create an energetic and engaging atmosphere., • Ability to present products through storytelling and scenario-based demonstrations., • Confident appearing on camera and demonstrating products., • Flexible, adaptable, and able to work in a fast-paced environment., • Bilingual in English & Spanish is preferred. Schedule • Monday to Saturday, 10:00 AM – 6:00 PM, • Actual working hours will follow the livestream schedule.

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  • Cosmetologist (Hair and Nail Tech)
    Cosmetologist (Hair and Nail Tech)
    1 month ago
    $17 hourly
    Full-time
    Parkchester, The Bronx

    We are seeking a compassionate, skilled, and patient Licensed Cosmetologist to join our social adult daycare team. In this role, you will provide essential grooming and beauty services—including hair styling, basic manicures, and skin care—to our elderly participants. Your goal is to not only help our seniors look their best but also to boost their self-esteem, provide a therapeutic and relaxing experience, and bring joy to their daily routine.Key ResponsibilitiesHair Care Services: Provide safe and comfortable hair services including washing, cutting, setting, rollers, blow-drying, and styling tailored to senior preferences and hair types.Nail & Skin Care: Perform basic, non-medical manicures (nail shaping, cuticle care, light hand massage, and polishing) and gentle facial grooming/skin care.Client Safety & Comfort: Adapt techniques to accommodate clients with limited mobility, arthritis, or cognitive differences (such as dementia or Alzheimer's). Ensure safe transfers to and from the styling chair.Sanitation & Compliance: Maintain a spotlessly clean, sanitized, and organized salon station. Strictly adhere to state cosmetology board regulations and facility health and safety protocols.Social Engagement: Build warm, trusting relationships with participants. Act as an active listener, offering a friendly and uplifting environment during their services.Collaboration: Coordinate scheduling with the program director and activities team to ensure services fit smoothly into the daily activities calendar.Qualifications & SkillsLicense: Active and valid State Board of Cosmetology license (New York).Experience: Minimum of 1–2 years of experience as a practicing cosmetologist. Experience working with seniors or in a healthcare/daycare setting is highly preferred.Physical Demands: Ability to stand for extended periods and safely assist seniors with minor mobility adjustments.Key Soft Skills: Exceptional patience, empathy, and strong communication skills. A warm, upbeat personality that resonates well with older adults.

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  • Senior Project Manager
    Senior Project Manager
    1 month ago
    $160000–$175000 yearly
    Full-time
    Manhattan, New York

    About Asphalt Green Asphalt Green is a nonprofit organization that transforms lives and builds community through sports, fitness, and play for all. Each year, Asphalt Green serves thousands of New Yorkers through sports, aquatics, fitness, camps, and community programs that promote health, personal growth, and lifelong participation in physical activity. Across three campuses and numerous community partnerships, Asphalt Green is committed to providing high-quality programs that are inclusive, accessible, and rooted in excellence. Asphalt Green believes that access to movement, sport, and wellness can change lives. Our work helps young people develop confidence, resilience, leadership skills, and healthy habits that extend far beyond the playing field. About the Role Asphalt Green is seeking a highly organized, strategic, and execution-focused Senior Project Manager to lead the project management structure for a major enterprise initiative connected to campus planning, renovation, expansion, operational transformation, and long-term organizational growth. Reporting to the Chief Operating Officer, this role will serve as the central coordination and accountability lead across multiple executive workstreams, including construction and delivery, finance and transaction strategy, programs and operations, communications, government relations, people strategy, and capital campaign efforts. The Senior Project Manager will work directly with Executive Team leaders, internal departments, external consultants, and project partners to keep timelines, deliverables, risks, decisions, budget updates, and reporting clearly organized and moving forward. This role will also serve as a core member of the Construction and Delivery workstream, partnering with the COO and coordinating closely with the Owner’s Representative, architects, construction manager, engineers, consultants, vendors, and other project partners involved in planning and execution. The ideal candidate is an experienced project management professional who can lead through influence, manage complexity across multiple stakeholders, create order in fast-moving environments, and balance strategic thinking with detailed execution and follow-through. Portfolio Scope The Senior Project Manager provides strategic leadership and oversight for: • 7 enterprise strategic workstreams supporting Asphalt Green's largest organizational initiative in its history, • Cross-functional coordination across Executive Team leaders, department heads, consultants, architects, engineers, owners' representatives, government partners, and external vendors, • Multi-year capital planning and implementation supporting approximately $140 million in strategic campus investment and modernization initiatives, • Executive reporting, governance, and project management supporting the CEO, COO, Executive Team, Board Committees, and Board of Directors, • Coordination of concurrent projects, milestones, budgets, risks, dependencies, procurement activities, and stakeholder deliverables across the organization Why This Role Matters This role is critical to Asphalt Green’s ability to move a complex, multi-year strategic initiative from planning into disciplined execution. Major work involving campus planning, renovation, expansion, capital investment, construction delivery, operational transformation, fundraising, government relations, and long-term growth requires a leader who can connect strategy to action and keep people, priorities, decisions, timelines, and resources aligned. The Senior Project Manager will create the project structure that allows executive leaders, department heads, external partners, and project teams to move in the same direction. By leading workstream coordination, tracking risks, clarifying decisions, managing reporting, and maintaining consistent communication, this role strengthens Asphalt Green’s ability to execute high-priority work without losing momentum or visibility. The impact of this role will be felt across the organization. Strong leadership in this position will help Asphalt Green make better decisions, reduce confusion across teams, manage resources responsibly, and move long-term strategic priorities forward in a way that supports the organization’s mission, growth, and future community impact. What You’ll Do Executive Workstream Coordination and Accountability • Manage all project workstreams, including construction and delivery, finance and transaction strategy, programs and operations, communications, government relations, people strategy, and capital campaign efforts., • Partner directly with Executive Team leads to establish timelines, milestones, deliverables, dependencies, decision points, and reporting expectations for each workstream., • Hold workstream leaders accountable for deadlines, action items, updates, reporting expectations, and follow-through., • Develop and maintain integrated project schedules and cross-functional implementation plans that align organizational priorities, sequencing, and dependencies., • Identify risks, conflicts, bottlenecks, resource gaps, and timeline impacts early, and escalate issues to leadership with clear context and recommended next steps., • Facilitate recurring project meetings, maintain agendas and notes, track decisions, and monitor follow-up actions., • Prepare biweekly executive reporting updates that summarize progress, risks, decisions needed, unresolved items, and upcoming milestones., • Support governance processes, Board reporting, committee coordination, and executive communication planning. Construction and Delivery Support • Serve as a core member of the Construction and Delivery workstream in partnership with the Chief Operating Officer., • Coordinate closely with the Owner’s Representative, architects, construction manager, engineers, specialty consultants, vendors, and other project partners throughout planning and execution., • Support the development and tracking of project schedules, phasing plans, budgeting milestones, procurement timelines, consultant deliverables, and key decision points., • Assist with coordination of construction logistics, operational planning, disruption mitigation strategies, and swing space planning to reduce impact on business operations., • Monitor project controls, including schedules, decision tracking, risk management systems, documentation, and reporting needs., • Organize and maintain project documentation, reporting structures, and communication workflows between internal and external stakeholders., • Partner with Operations and Facilities leadership to ensure construction and delivery plans reflect real campus needs, safety considerations, staff impact, member experience, and day-to-day operational realities. Project Management Systems Lead Administrator • Administer and maintain project management systems and workflows that support coordination across executive workstreams., • Develop dashboards, tracking tools, reporting structures, templates, and documentation systems that improve visibility into project progress and organizational alignment., • Lead the implementation, use, and optimization of project management platforms, including Microsoft Planner and related Microsoft Office tools., • Create standardized reporting formats, project templates, risk logs, decision trackers, meeting note formats, and communication protocols., • Maintain centralized project documentation so executive leaders, workstream owners, and project partners have access to accurate and current information., • Support executive leadership with presentation materials, implementation planning documents, meeting coordination, and special projects related to strategic initiatives., • Use project data, status updates, and risk tracking to help leadership understand progress, delays, decisions needed, and upcoming priorities. Communication, Reporting, and Documentation • Lead the preparation of clear project updates, summaries, dashboards, meeting notes, and decision logs., • Communicate project status, risks, and next steps in a clear and professional way., • Create and maintain shared project documentation, so information is accurate, current, and easy to find., • Help ensure leadership has the information needed to make timely decisions., • Support internal communication around major initiatives, so teams understand what is changing, why it matters, and how it affects their work. What Success Looks Like Success in this role means Asphalt Green’s major strategic initiative is led with structure, discipline, visibility, and accountability. A successful Senior Project Manager will: • Establish clear project plans, workstreams, timelines, ownership structures, reporting systems, and accountability practices., • Keep Executive Team leaders, internal departments, external consultants, and project partners aligned around priorities, decisions, risks, and next steps., • Drive project momentum by tracking deliverables, identifying barriers, escalating risks, and ensuring follow-through., • Prepare clear executive and Board-facing updates that help leadership understand progress, issues, decisions needed, and upcoming milestones., • Build trust with senior leaders, workstream owners, internal teams, consultants, vendors, and external project partners., • Keep complex, multi-year work organized without losing sight of details, deadlines, dependencies, budget updates, or strategic goals., • Track project budgets, expenses, invoices, change requests, and financial updates accurately in partnership with Finance, Operations, and project partners., • Strengthen Asphalt Green’s ability to execute high-priority initiatives through disciplined project leadership, cross-functional alignment, and consistent follow-through. Qualifications Required Qualifications You’ll need: • At least 7 years of experience managing complex projects, strategic initiatives, capital projects, construction-related projects, operations projects, or cross-functional organizational initiatives., • Experience building and managing project plans, timelines, milestone trackers, workback schedules, and status reports., • Strong ability to coordinate multiple stakeholders, priorities, deadlines, and workstreams at the same time., • Experience working with senior leaders, external partners, vendors, consultants, or cross-functional teams., • Strong written and verbal communication skills., • Strong organizational skills and attention to detail., • Ability to identify risks, solve problems, and escalate issues appropriately., • Ability to work independently while keeping stakeholders informed and aligned., • Proficiency with project management tools, Microsoft Office, Google Workspace, or similar systems., • Ability to work onsite as needed at Asphalt Green locations or project sites., • Experience supporting or managing project budgets, including tracking expenses, monitoring budget updates, reviewing invoices, and identifying budget risks or changes., • Project Management Professional (PMP) certification preferred, or equivalent education, certification, or professional experience. Preferred Qualifications It would be helpful if you also have: • Experience supporting capital projects, facilities projects, construction delivery, campus expansion, or real estate-related initiatives., • Experience in nonprofit, education, community center, sports, fitness, recreation, facilities, or campus-based environments., • Experience creating dashboards, executive updates, board materials, or project governance tools., • Experience working with consultants, architects, engineers, construction managers, or facilities vendors., • Experience supporting organizational change or operational transformation projects. Schedule and Work Environment This role is based primarily at Asphalt Green’s Upper East Side headquarters and may require work across Asphalt Green locations, project sites, and external partner locations as needed. This position is hybrid eligible; however, onsite presence will be required for project meetings, campus walkthroughs, stakeholder conversations, vendor or consultant coordination, and other business needs connected to major strategic initiatives. The work environment may include office settings, fitness and recreation facilities, active campus spaces, construction or facilities-related areas, and meetings with internal and external stakeholders.

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  • Make a Difference One Child at a Time - Canarsie, NY
    Make a Difference One Child at a Time - Canarsie, NY
    1 month ago
    Part-time
    Brooklyn, New York

    🌟 About Lighthouse 🌟 Hey there! We are Lighthouse, a specialized agency based right here in New York City. Our heart and soul go into providing top-quality in-home Applied Behavior Analysis (ABA) therapy services for incredible children on the autism spectrum. Our mission is simple yet powerful: to empower these amazing kids and their families. By using evidence-based interventions, we help them unlock new skills, find their independence, and crush their communication goals. We run on compassion, dedication, and professional growth, and we work hard to make sure our team members have a supportive, thriving environment where they can truly shine. The Role: Behavior Technician Are you passionate, high-energy, and ready to make a real difference? We are looking for awesome Behavior Technicians to join our crew of professionals! In this role, you'll work one-on-one with children with autism and other special needs, bringing their personalized therapy plans to life under the guidance of a Board Certified Behavior Analyst (BCBA). You won't just be doing a job---you'll be building meaningful relationships with kids and their families, directly contributing to their growth, smiles, and quality of life. 💰 Pay Range: $22--$25 per hour (plus plenty of room to grow!) 📋 What You'll Do (The Fun & The Important Stuff) As a Behavior Technician at Lighthouse, your day-to-day will look a little like this: • Bring Therapy to Life: Implement creative and effective ABA therapy techniques under the supervision of a BCBA., • Be a One-on-One Champion: Deliver personalized, high-energy therapy sessions tailored to each child's unique needs and personality., • Skill Building: Teach and reinforce awesome social, communication, and behavioral skills in a fun, supportive, and structured environment., • Build Strong Bonds: Foster a positive, engaging, and trusting relationship with your clients to champion their independence and well-being., • Track the Wins: Conduct assessments, collect data, and track progress so we can celebrate every victory, big or small!, • Team Collaboration: Brainstorm and huddle with your BCBA and the rest of our interdisciplinary team to review progress and tweak plans for the best results., • Partner with Parents: Keep open, friendly communication lines with parents and caregivers, sharing updates and handy strategies they can use at home., • Stay Organized: Keep accurate, detailed documentation of your sessions and data collection (future you will thank you!)., • Never Stop Learning: Dive into ongoing training and professional development opportunities to sharpen your ABA skills and grow your career. 🥰 Our Ideal Teammate If you're looking for a role that fills your cup, makes a massive impact, and offers a real career path, you're in the right place! We're looking for someone who: • Is genuinely passionate about hanging out and working with children on the autism spectrum., • Brings a massive dose of patience, empathy, and joy to the table., • Is a fantastic communicator who can easily connect with kids, parents, and teammates alike., • Is detail-oriented enough to follow treatment plans and track data accurately (accuracy is our superpower!)., • Is adaptable, flexible, and ready to pivot to meet a child's unique needs on any given day., • Has great time-management skills to keep their caseload running smoothly., • Possesses a growth mindset---you love receiving feedback and are always excited to learn more., • Has the flexibility to work hours that match our clients' schedules, including evenings and weekends. ✔️ What You Need to Bring • A high school diploma or equivalent (Required)., • Previous experience in ABA therapy or working with individuals on the autism spectrum is preferred, but definitely not required ---we love training passionate people with the right attitude! Ready to shine a light and make a difference? Apply today to join our warm, collaborative, and fun team of therapists. We can't wait to meet you! Department: BT/RBT

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  • Director of FP&A
    Director of FP&A
    5 days ago
    $185000–$215000 yearly
    Full-time
    Brooklyn, New York

    We started Van Leeuwen Ice Cream in a yellow truck on the streets of NYC in 2008 with a mission to make good ice cream that makes you feel good. Nowadays, people can spend so much time on what's "healthy" they don't stop to consider what's healthy. As far as we're concerned, happiness is healthiness. We strive to ensure every scoop, store and employee feels and creates one community to contribute to the overall brand. Van Leeuwen Ice Cream is hiring a full-time Director of Financial Planning and Analysis based out of our Brooklyn home office. This is a great opportunity for an experienced individual to work closely with the founding team of Van Leeuwen Ice Cream as the company embarks on its next stage of major growth. The ideal candidate is someone who is experienced with Financial Planning and Analysis, innovative, driven and can thrive in a fast-paced environment (and loves ice cream!). Reporting directly to the CFO, the Director of FP&A will be a trusted partner responsible for leading planning, forecasting, and analytics while providing financial clarity to support day-to-day and strategic decisions. You'll build and evolve our financial models, improve data accuracy and visibility, and develop tools that enable leaders across the organization to act with confidence. This role requires both strategic perspective and a roll-up-your-sleeves mindset, ideal for someone who loves digging into data and leading FP&A in a fast-moving operating environment. This role will be based out of our Williamsburg, Brooklyn office and follow Van Leeuwen's Hybrid work model and be in office at least three days a week. Job Responsibilities Lead FP&A Function • Own budgeting, forecasting, reporting, and analysis across entire business, • Build and maintain robust models to forecast revenue, margin, and cash flow, • Develop scenario analyses and models to evaluate growth and investment decisions, • Lead cash forecasting to support investment and working capital management Reporting & Insights • Create monthly and quarterly management reporting packages that explain results, variance drivers, and forward-looking implications, • Collaborate with Sales, Marketing, Operations, and Supply Chain to link financial performance to business drivers, • Work closely with the Controller and Operations teams to analyze product and channel-level profitability, pricing strategies, and cost structures, • Assist the CFO with board reporting, capital allocation decisions, and other high-impact projects Data & Systems • Partner with Accounting and IT to improve data flows between NetSuite, BI platforms, and planning tools; automate where possible, • Establish scalable, repeatable processes that bring accuracy to planning cycles Job Requirements • Bachelor's degree in Finance, Accounting, Economics, or related field; MBA or CPA preferred, • 8 to 12 years of progressive FP&A experience, with at least 3+ years leading FP&A in a CPG, food & beverage, or retail environment, • Strong technical modeling skills with mastery of Excel/Google Sheets, including pivot tables, nested formulas, and scenario modeling, • Proven ability to synthesize large data sets into actionable insights; experience building and maintaining dynamic dashboards a plus, • Experience partnering directly with a CFO or senior leadership team in a growth-stage or resource-constrained environment, • Solid understanding of P&L management, cash flow, and key business metrics in CPG or manufacturing contexts, • Highly collaborative, curious, and comfortable in a fast-paced, entrepreneurial setting Compensation + Benefits $185,000 - $215,000 annual compensation depending on experience, paid weekly Eligible for annual 20% bonus potential • Employee Scoop Card (Enjoy Ice Cream from any of our scoop shops nationwide), • Medical, Dental + Vision Insurance with up to 70% Employer Contribution, • 401k with up to 4% Employer Match, • Cell Phone Reimbursement Plan, • Wellness Reimbursement Plan, • Flexible Time Off, • Paid Sick Time, • Yearly Performance Reviews, • Paid One-Month Sabbatical after 4 years of continuous employment Van Leeuwen Ice Cream is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. Van Leeuwen Ice Cream complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity. The actual base salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held. Salary Range $185,000---$215,000 USD Here at Van Leeuwen, Good Ice Cream Is For Everyone! As an equal opportunity employer, we strive to foster a welcoming, diverse environment for every employee and customer. We pride ourselves on the creativity that goes into our ice cream and is built in our stores (by YOU) that help us meet our missions and values.

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  • Real Estate Salesperson (Roommate Matchmaker)
    Real Estate Salesperson (Roommate Matchmaker)
    2 months ago
    $50000–$80000 yearly
    Full-time
    Bushwick, Brooklyn

    Burrow Realty is the premier real estate agency that specializes in renting apartments by matching roommates. Finding a roommate and apartment in one of the most expensive, intimidating (and thrilling) cities in the world can seem overwhelming. Burrow Realty offers a multitude of affordable services to ensure that the moving process is what it should be: exciting! For us, client interactions are much more than transactions​. They are opportunities to form relationships, understand the unique needs of each individual, and make an impact on the lives of others. Come join our creative team of professionals dedicated to the happiness of our customers. As a licensed real estate agent and roommate matchmaker, you will manage the client experience through every step of their process. Your expertise and guidance advocating for your customer assures their satisfaction and success. THE QUALITIES WE’RE LOOKING FOR • NY Licensed Real Estate Agent, • Passionate about New York City lifestyle, • Ability to operate effectively in a highly entrepreneurial environment, • Ability to work independently​, developing action plan to meet the bigger picture, • Ability to communicate to team members and all appropriate departments, • Enthusiastic towards exceeding goals, • Ability to meet deadlines, • Exceptional interpersonal and communication skills, • Natural networker both physically and digitally, utilizing social media marketing strategies, • Sensitive to the diverse needs of others and committed to providing solutions, • Possess honesty and integrity worthy of a client’s trust BENEFITS • Flexible Full-Time Schedule, • Expected income of $75k a year. This is a commission based position., • Comprehensive 30 day training program & Mentorship, • Career advancement-cultivating our team to operate our growing organization is a priority for us., • No desk or startup fees, • We have landlords and units, so you can get started showing right away IMPORTANT One of these must apply for you to be considered for this position: • You have a current valid NY real estate salesperson license, • You have a current valid out of state real estate salesperson license that has reciprocity with NY, • You are currently awaiting your NY real estate salesperson license exam Job Type: Full-time

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    No experience
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  • Appointment Setter
    Appointment Setter
    2 months ago
    $18–$20 hourly
    Part-time
    Manhattan, New York

    Call Center Representative Job Description Template We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response. To be a successful call center representative, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable. Call Center Representative Responsibilities: • Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services., • Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued., • Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed., • Building lasting relationships with clients and other call center team members based on trust and reliability., • Utilizing software, databases, scripts, and tools appropriately., • Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service., • Making sales or recommendations for products or services that may better suit client needs., • Taking part in training and other learning opportunities to expand knowledge of company and position., • Adhering to all company policies and procedures. Call Center Representative Requirements: • High school diploma or equivalent. (prefered not required), • More education or experience may be preferred., • Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice., • Understanding of company products, services, and policies., • Proficiency with computers, especially with CRM software, and strong typing skills., • Ability to ask prying questions and diffuse tense situations., • Strong time management and decision making skills., • Adaptability and accountability., • Fluency in multiple languages may be desired.

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    No experience
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