Warehouse System Support Supervisor
28 days ago
Irving
Job Description Now Hiring a IT Supervisor in Irving, TX. If you have LAN/WAN experience apply today! Job Purpose:Assist IT Manager in a fast pace environment configuring and maintaining System and Network Infrastructures. Provide 2nd and 3rd level support as needed. Assist or lead projects. Pay: $47,500K Schedule: TBD Benefits: Medical, Dental, AD&D, Merit Pay Essential Duties and Responsibilities: • Install, configure, and maintain Windows based workstations, handheld devices, and servers., • Provide support to Autonomous Guided Vehicles (AGV)., • Configure and monitor network infrastructure, equipment, devices., • Setup and maintain user accounts within an enterprise environment., • Setup and implement RF and wireless devices., • Setup and troubleshoot various printer technologies., • Setup and maintain phones, both desk and cell., • Perform and/or oversee software installation, and upgrades., • Maintain site licenses for departments and facilities., • Troubleshoot networks, systems, and applications issues to identify and any issues that may interrupt operations., • Develop various training materials, SOPs, Run Books and instruction sheets for IT related items., • Communicate with operations and leadership any issues that arise, provide solutions, and implement preventive measures., • Establish and perform maintenance programs following company and manufacturer standards., • Maintain confidentiality with regard to the information being processed, stored, or accessed by the network., • Document network problems and resolutions for future reference., • Other duties as assigned., • Travel may be required. Qualifications: • Strong in Windows OS and Office applications., • Have experience with network technologies such as switches, routers, access points, etc., • 4+ years of experience in the IT field with working knowledge of Windows server, Active Directory, and Exchange., • Strong written and oral communication skills, particularly the ability to explain technical concept in non-technical terms., • Ability to work independently or as part of a team to achieve common goals., • Strong analytical and technical ability to solve complex problems., • Strong organizational skills needed. Strong customer service and interpersonal skills required., • Knowledge of Linux is a plus., • Warehouse experience and warehouse IT experience is a plus., • Logistics understanding and technology related to logistics within a warehouse environment is a plus., • Past work or understanding the process of AGV's is a plus. Work Environment: • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job., • Ability to work in a distribution center environment with a variation of temperatures and heights., • Ability to safely work around/with heavy moving equipment (forklifts, pallet jacks, reach trucks, clamps, scissor lifts) in a high paced environment., • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job., • Lifting up to 50 lbs., • Sitting at a computer for long periods of time. Business Continuity Plan • Knowledge of SQL, VM Server Setup, prepare DC for System failover, working with operations to complete failover with minimal impact to operations., • Document plans for the turnover and need to be followed step-by-step., • Creating daily store orders through portal, • Bi-yearly training and testing in sandbox to make sure you are prepared, • Requires a level head in a stressful environment and quick response to minimize impact to the DC and operations Scheduling Requirement: Weekend hours is a must and holidays may be required. Some travel is required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.