Trabajos call center en España

En Ocasionplus, líder en el sector de compra y venta de vehículos de ocasión, estamos buscando COORDINADOR/A responsable de gestionar y entrenar al equipo comercial, es fundamental que tenga vocación comercial y alta orientación al logro. Funciones a Realizar: -Hacer reclutamiento y selección, formar y desarrollar personas con perfil comercial, potenciar las habilidades comerciales de los equipos, entrevistar y colaborar en la contratación de más comerciales. -Controlar diariamente la entrada y asignación de leads y los ratios de gestión de los mismos por cada gestor comercial. • Verificar la correcta distribución de la carga de trabajo entre los comerciales y asegurar que cada día se gestionan todos los clientes asignados de forma correcta., • Coordinar los turnos del equipo comercial para garantizar la correcta ejecución del servicio., • Evaluar las capacidades de los Comerciales, y enseñar las palancas comerciales a cada uno de ellos., • Resolver dudas con la estrategia comercial y los procedimientos., • Identificar carencias formativas del equipo o necesidades de formaciones de seguimiento y refuerzo para el equipo., • Gran capacidad de análisis., • Buen manejo de herramientas de gestión y reporte. Requerimos: Se necesita un supervisor, entrenador y responsable de equipo comercial, que gestione al personal comercial de los concesionarios a nivel nacional. Una persona proactiva, dinámica, que sepa trabajar por objetivos, motivador, metódico y como factor imprescindible, experiencia manejando equipo de personas. Experiencia de al menos 2 años como coordinador (p.e., de call center) o responsable comercial. Ofrecemos: • Contrato Indefinido, • Salario entre 18k a 80k (Incluyendo Variable), • Trabajo Presencial en Las Rozas (Madrid), L-V en 2 turnos: una semana de 9:00 a 18:00h, otra semana de 11:30 a 20:30h ( en ambos casos con una hora para comer), • Grandes posibilidades de Crecimiento y Desarrollo profesional según buen desempeño Aplica a nuestra oferta!!

¡Nuestros equipos de comercial siguen creciendo! Si buscas incorporarte a un ambiente joven y dinámico en el que cada día es distinto, e impulsar la financiación de proyectos I+D+i, en LEYTON encontrarás precisamente esto. Llevamos más de 25 años en activo, y con casi 3.000 empleados en nuestras sedes internacionales, estamos posicionados como la consultoría líder mundial en financiación I+D+i. Para continuar logrando un desarrollo constante, buscamos incorporar perfiles como Sales Development Representative para nuestro equipo de ventas de Madrid. ¿Cómo sería tu día a día como Sales Development Representative? • Realizarás la prospección en nuestro CRM y primer contacto telefónico con posibles clientes (B2B, empresas, puerta fría), • Agendarás las reuniones a los compañeros Business Developers, que serán los que ejecuten la venta final., • Gestión de oportunidades diarias y seguimiento de cuentas potenciales ¿Qué necesitas para triunfar en el puesto? • Formación académica de grado medio o superior, • Preferible experiencia de trato con cliente (tienda, hostelería, recepción, call center, administración o similar), • Habilidades comunicativas, • Ganas y motivación por el aprendizaje continuo ¡Nosotros aportaremos todo lo necesario para tu desarrollo profesional! ¿Qué ofrecemos como tu futura empresa? • Contrato indefinido y plan de carrera dentro de una empresa líder en pleno crecimiento y expansión, • Jornada completa con flexibilidad de entrada y de salida: L - J de 8:30-9:30 a 18:00-19:00 con 1h para comer. Los viernes, jornada intensiva de 8:00-8:30 a 15:00-15:30, • Jornada intensiva el mes de agosto, • Beneficios sociales de seguro médico y retribución flexible en concepto dietas, • Frutas, café, e infusiones gratis ilimitadas en las oficinas, • Podrás disfrutar del día de tu cumpleaños libre Se tendrá en cuenta grado de minusvalía o certificado discapacidad reconocida = o > 33%.

Presencial / Contrato indefinido En Ares Proptech necesitamos incorporar un Appointment Setter / Gestor de Leads Inmobiliarios. (Lugar de trabajo: Chamartin) Ofrecemos: contrato indefinido, sueldo fijo + comisiones + incentivos 🎯 Qué vas a hacer • Contactar leads cualificados (no puerta fría), • Hacer seguimiento estratégico (no insistencia vacía), • Detectar motivación real de venta, • Coordinar citas con el equipo comercial, • Alimentar el CRM con criterio (no rellenar por rellenar) ⚠️ A quién NO buscamos • Personas que necesitan que les digan qué hacer todo el tiempo, • Perfiles de call center sin ambición comercial, • Gente cómoda con lo básico Si buscas “un trabajo tranquilo”, este no es tu sitio. 🚀 A quién SÍ buscamos • Perfil comercial, ambicioso y con energía, • Buena comunicación y capacidad de persuasión, • Mentalidad de mejora constante, • Que entienda que su rendimiento impacta directamente en resultados 💼 Qué ofrecemos • Formación en nuestro sistema, • Entorno de alto rendimiento, • Posibilidad real de crecimiento dentro de la compañía 🔥 Importante No valoramos tanto tu experiencia como tu actitud. Si encajas, no envíes un CV estándar. Cuéntanos por qué deberíamos hablar contigo.

¿Quiénes somos? Comenzamos nuestras operaciones en marzo de 2012 como la aerolínea de bajo coste del Grupo Iberia. Somos una compañía que conecta personas de forma responsable, ofreciendo una experiencia única y al alcance de todos, basada en la excelencia, la puntualidad y la amabilidad. Con una visión clara: que cada vuelo sea una experiencia extraordinaria. Desde nuestros inicios, hemos apostado por un modelo “Low Cost, High Quality”, que combina las ventajas de las aerolíneas low-cost, como precios competitivos y eficiencia operativa, con atributos propios de las aerolíneas tradicionales, como clase Business, conexiones convenientes y programas de fidelización. Con base en la T4 del Aeropuerto de Madrid-Barajas, centramos nuestra operación en el corto y medio radio, ofreciendo tanto tráfico directo como conexiones con la red de largo radio de Iberia. Más de 68 millones de pasajeros han confiado en nosotros desde el inicio de nuestras operaciones. En 2025, nos situamos entre las cuatro principales aerolíneas del aeropuerto Adolfo Suárez Madrid-Barajas y somos líderes en las rutas entre Madrid y los archipiélagos españoles. La puntualidad es una de nuestras principales señas de identidad, reflejo de nuestro compromiso con la excelencia operativa y clave en nuestra trayectoria. Entre 2014 y 2018 fuimos la aerolínea low-cost más puntual del mundo, y conseguimos también el reconocimiento como la low-cost más puntual de Europa en 2019 y 2022. En 2023, 2024 y 2025 fuimos la aerolínea más puntual de Europa. Iberia Express forma parte del Grupo Iberia, cuya red opera a más de 140 destinos en todo el mundo y es líder en las conexiones entre Europa y América Latina. También formamos parte de IAG (International Airlines Group), uno de los mayores grupos de aerolíneas a nivel global, y somos miembros de oneworld, una alianza de quince compañías aéreas que conecta más de 900 destinos en 170 territorios. Lo que tendrás que hacer: Tendrás que dar apoyo a las 3 ramas dentro del departamento de Cliente: Customer Experience: • Realizar presentaciones semanales y mensuales sobre la calidad del servicio para el comité de dirección., • Supervisar el programa de Voz del Cliente (NPS) y llevar a cabo análisis específicos dentro del área de Experiencia del Cliente., • Revisar y categorizar los comentarios de los pasajeros obtenidos a través de la encuesta de satisfacción. Customer Service/ Reclamaciones: • Coordinar la gestión de las reclamaciones de pasajeros, incluyendo la interacción con proveedores, soporte y seguimiento., • Gestionar las recuperaciones del seguro MAPFRE., • Realizar el seguimiento y análisis de la actividad del Call Center. Servicio a bordo: • Analizar las incidencias reportadas por las tripulaciones., • Coordinar la gestión de incidencias con proveedores, realizar informes y seguimiento., • Gestionar los QCRs (Quality Control Reports). Lo que esperamos de ti: • Buscamos a una persona con capacidad para analizar, planificar y organizar tareas de manera efectiva., • Se requiere ser metódic@, detallista y riguros@ en el manejo de datos y procesos.Valoramos un perfil proactivo con pensamiento crítico, capaz de aportar soluciones creativas a desafíos complejos., • Habilidad para trabajar de manera colaborativa y efectiva en equipo., • Nivel medio/altode inglés., • Habilidades avanzadas en el manejo de Excel, garantizando la capacidad para realizar análisis, • detallados., • Se valoran conocimientos en: Amadeus/ Resiber y/o entorno aeroportuario. Lo que podemos ofrecerte: • Posibilidad de desarrollo y aprendizaje en el seno de una empresa reconocida por su prestigio, • en el sector., • Participación en un programa de prácticas remuneradas, brindándote una experiencia valiosa y reconocimiento por tu contribución., • Te proporcionaremos un entorno propicio para potenciar tus habilidades y conocimientos, promoviendo tu crecimientoprofesional., • Ayuda económica de 850€ al mes.

We are actively looking for a dynamic and customer-focused individual who can join our team as a Customer Care Representative in the Transaction Review Department. As the first line of compliance, you will play a key role as the resolution point for customers and agents’ inquiries. In this essential position, you will serve as a trusted advisor, providing exceptional service and support to address their inquiries, resolve issues, and ensure their overall satisfaction. Your primary responsibility will be to interact with customers and agents in a professional and courteous manner, effectively from a compliance perspective. You will listen attentively to their concerns, demonstrating empathy and understanding, while proactively offering solutions to meet their needs. As a Customer Care Representative inside Transaction Review Group, you will, not only, utilize your strong communication skills, but also your compliance knowledge to resolve the incoming inquiries from our customers and agents. Your ability to navigate customer inquiries with ease and efficiency will be crucial in delivering seamless and satisfying customer experience and at the same time complying with regulatory and internal rules. Overall, this role is a hybrid between Transaction Review Analyst and Customer care representative to resolve during the call the issues related to Compliance such as performing interviews to detect and prevent any risk related to Money Laundering, Terrorism Financing and fraud. ROLES & RESPONSIBILITIES • Resolves inquiries related to compliance via Phone, system email and internal system (FxClient)., • Perform interviews (create fraud questionnaire and fraud ID)., • Release or cancel transactions., • Unblock Customers., • Modify customer information., • Guide agent and customer about compliance rules., • Resolve product or service problems by clarifying the customer's complaint; determining the cause; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution and escalating the issue if necessary., • Recommend changes that may be needed to management by collecting customer information and analyzing customer needs., • Contributes to the TRG team by assisting in accomplishing department goals., • Keeping up to date with all the new changes and information which may be relevant to your position, you need to be knowledgeable., • Follows all internal procedures and policies., • Completes assigned tasks and shift responsibilities daily., • Maintains customer satisfaction at high levels., • Ensure the quality of call standards are met for the department. POSITION REQUIREMENTS • College level, preferably Bachelor's degree in any course., • Good knowledge of MS Office and Internet Explorer., • At least 1 year´s work experience in call center and/or compliance positions., • Advanced level of English & Italian, • Strong customer service orientation., • Excellent communications skills (both oral and written)., • Team worker., • Attention to detail., • Flexibility regarding work schedule., • Any other language is a plus. PERKS & BENEFITS • Medical, Dental & Vision Insurance, • Employee Stock Purchase Plan, • Paid Vacation / Sick Leave, • Hybrid Work Schedule, • Tuition Assistance, • Corporate gatherings, team bonding events, and much more

Location: Madrid, Spain (On-site – Puerta de Toledo / Pirámides area) Company: Foundever® Working hours: Full-time | 39h/week Salary: €1,635.33 gross/month Contract: Fixed-term contract (3 months) Start date: ASAP Would you like to join an international fashion and footwear brand in a dynamic customer service environment? At Foundever®, we are looking for a native or bilingual Portuguese speaker with an advanced level of English to join our Madrid team as a Customer Service Advisor. Key Responsibilities • Support customers via phone, chat, and email, • Handle inquiries related to orders, deliveries, invoices, and claims, • Deliver an excellent customer experience, • Perform administrative and back-office customer support tasks What We Are Looking For: • Native or bilingual Portuguese, • Advanced English level (minimum C1), • Previous experience in customer service or call center environments is valued, • Legal eligibility to work in Spain Training • Paid training included in the contract, • Duration: 5 days, • Schedule: 09:00 – 18:00 What We Offer • Salary of €1,635.33 gross/month, • Monday to Friday schedule: 09:00 – 18:00 (including public holidays), • International and professional work environment, • Real opportunities for professional growth within Foundever®, • On-site work at our Madrid hub If you are interested in joining a multicultural team and developing your career in customer experience, we would like to hear from you. At Foundever, we invest in your professional and personal growth through a holistic well being approach covering physical health, work life balance, and social impact. Foundever is committed to equal opportunities, diversity, and inclusion. This recruitment process supports blind CV screening.

We are actively looking for a dynamic and customer-focused individual who can join our team as a Customer Care Representative in the Transaction Review Department. As the first line of compliance, you will play a key role as the resolution point for customers and agents’ inquiries. In this essential position, you will serve as a trusted advisor, providing exceptional service and support to address their inquiries, resolve issues, and ensure their overall satisfaction. Your primary responsibility will be to interact with customers and agents in a professional and courteous manner, effectively from a compliance perspective. You will listen attentively to their concerns, demonstrating empathy and understanding, while proactively offering solutions to meet their needs. As a Customer Care Representative inside Transaction Review Group, you will, not only, utilize your strong communication skills, but also your compliance knowledge to resolve the incoming inquiries from our customers and agents. Your ability to navigate customer inquiries with ease and efficiency will be crucial in delivering seamless and satisfying customer experience and at the same time complying with regulatory and internal rules. Overall, this role is a hybrid between Transaction Review Analyst and Customer care representative to resolve during the call the issues related to Compliance such as performing interviews to detect and prevent any risk related to Money Laundering, Terrorism Financing and fraud. ROLES & RESPONSIBILITIES • Resolves inquiries related to compliance via Phone, system email and internal system (FxClient)., • Perform interviews (create fraud questionnaire and fraud ID)., • Release or cancel transactions., • Unblock Customers., • Modify customer information., • Guide agent and customer about compliance rules., • Resolve product or service problems by clarifying the customer's complaint; determining the cause; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution and escalating the issue if necessary., • Recommend changes that may be needed to management by collecting customer information and analyzing customer needs., • Contributes to the TRG team by assisting in accomplishing department goals., • Keeping up to date with all the new changes and information which may be relevant to your position, you need to be knowledgeable., • Follows all internal procedures and policies., • Completes assigned tasks and shift responsibilities daily., • Maintains customer satisfaction at high levels., • Ensure the quality of call standards are met for the department. POSITION REQUIREMENTS • College level, preferably Bachelor's degree in any course., • Good knowledge of MS Office and Internet Explorer., • At least 1 year´s work experience in call center and/or compliance positions., • Advanced level of English & German, • Strong customer service orientation., • Excellent communications skills (both oral and written)., • Team worker., • Attention to detail., • Flexibility regarding work schedule., • Any other language is a plus. PERKS & BENEFITS • Medical, Dental & Vision Insurance, • Employee Stock Purchase Plan, • Paid Vacation / Sick Leave, • Hybrid Work Schedule, • Tuition Assistance, • Corporate gatherings, team bonding events, and much more

We are actively looking for a dynamic and customer-focused individual who can join our team as a Customer Care Representative in the Transaction Review Department. As the first line of compliance, you will play a key role as the resolution point for customers and agents’ inquiries. In this essential position, you will serve as a trusted advisor, providing exceptional service and support to address their inquiries, resolve issues, and ensure their overall satisfaction. Your primary responsibility will be to interact with customers and agents in a professional and courteous manner, effectively from a compliance perspective. You will listen attentively to their concerns, demonstrating empathy and understanding, while proactively offering solutions to meet their needs. As a Customer Care Representative inside Transaction Review Group, you will, not only, utilize your strong communication skills, but also your compliance knowledge to resolve the incoming inquiries from our customers and agents. Your ability to navigate customer inquiries with ease and efficiency will be crucial in delivering seamless and satisfying customer experience and at the same time complying with regulatory and internal rules. Overall, this role is a hybrid between Transaction Review Analyst and Customer care representative to resolve during the call the issues related to Compliance such as performing interviews to detect and prevent any risk related to Money Laundering, Terrorism Financing and fraud. ROLES & RESPONSIBILITIES • Resolves inquiries related to compliance via Phone, system email and internal system (FxClient)., • Perform interviews (create fraud questionnaire and fraud ID)., • Release or cancel transactions., • Unblock Customers., • Modify customer information., • Guide agent and customer about compliance rules., • Resolve product or service problems by clarifying the customer's complaint; determining the cause; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution and escalating the issue if necessary., • Recommend changes that may be needed to management by collecting customer information and analyzing customer needs., • Contributes to the TRG team by assisting in accomplishing department goals., • Keeping up to date with all the new changes and information which may be relevant to your position, you need to be knowledgeable., • Follows all internal procedures and policies., • Completes assigned tasks and shift responsibilities daily., • Maintains customer satisfaction at high levels., • Ensure the quality of call standards are met for the department. POSITION REQUIREMENTS • College level, preferably Bachelor's degree in any course., • Good knowledge of MS Office and Internet Explorer., • At least 1 year´s work experience in call center and/or compliance positions., • Advanced level of English & French, • Strong customer service orientation., • Excellent communications skills (both oral and written)., • Team worker., • Attention to detail., • Flexibility regarding work schedule., • Any other language is a plus. PERKS & BENEFITS • Medical, Dental & Vision Insurance, • Employee Stock Purchase Plan, • Paid Vacation / Sick Leave, • Hybrid Work Schedule, • Tuition Assistance, • Corporate gatherings, team bonding events, and much more

🆕En Redion estamos buscando una persona para liderar nuestro equipo de operaciones en una plataforma de asistencia médica en nuestra oficina de Villamayor en Salamanca. Si tienes experiencia gestionando equipos en entornos de atención telefónica, contact center, customer service o plataformas de asistencia, y te motiva liderar una operación orientada al servicio, queremos conocerte. 📌¿Cuáles serán tus funciones? • Supervisar la actividad diaria del área, identificando oportunidades de mejora y resolviendo incidencias., • Apoyar al equipo en la gestión de asistencias complejas y en situaciones de alta demanda., • Formar, acompañar y evaluar al equipo, impulsando su desarrollo y el buen clima de trabajo., • Participar en la planificación y organización operativa, anticipando necesidades y optimizando recursos., • Analizar indicadores de actividad, productividad y calidad, proponiendo acciones de mejora., • Colaborar con diferentes áreas para asegurar una excelente experiencia de cliente y la eficiencia operativa del servicio., • Contribuir al cumplimiento de objetivos de productividad y control de costes., • Elaborar y gestionar reportes e indicadores clave para la toma de decisiones. ✔️ ¿Qué necesitamos que tengas? • Experiencia previa como Team Leader, Supervisor/a, Coordinador/a o Responsable de equipo en entornos de atención telefónica, contact center, call center, customer service o plataformas de asistencia., • Conocimiento de procesos operativos y gestión de incidencias., • Habilidades de comunicación, organización y resolución de problemas., • Capacidad para liderar, acompañar y motivar al equipo., • Orientación al servicio, responsabilidad y proactividad., • Nivel alto de español e inglés. 🏆¿Qué podemos ofrecerte? • Incorporación inmediata a un entorno internacional., • Jornada completa en turno intensivo de mañana y/o tarde., • Contrato indefinido., • Modelo de trabajo híbrido, • Salario competitivo + plus de idiomas., • Centro de trabajo en Villamayor, Salamanca., • Club de descuentos para ti y tus familiares. Europ Assistance es ahora Redion. Durante más de 60 años, hemos sido un proveedor global de soluciones de asistencia y seguros, ayudando a personas y empresas en los momentos que realmente importan: en casa, en desplazamiento y durante sus viajes. Ofrecemos una amplia gama de servicios, desde asistencia sanitaria y en carretera hasta apoyo y soluciones de protección en los viajes, ayudando a las personas a afrontar lo inesperado y vivir con mayor tranquilidad. Hoy evolucionamos. Redion combina Europ Assistance y Generali Employee Benefits, integrando experiencia en asistencia, seguros y beneficios corporativos para ofrecer soluciones más sólidas y personalizadas, impulsadas por la innovación y una perspectiva global. Lo que no cambia es quiénes somos y cómo trabajamos. Seguimos al lado de las personas cada día, con dedicación, fiabilidad y compromiso. Nuevo nombre, mismo compromiso. Como empresa y compañía empleadora responsable, aplicamos el principio de igualdad de oportunidades en todos nuestros procesos de selección, valorando únicamente las competencias personales y profesionales. Fomentamos la diversidad, el desarrollo profesional, el bienestar personal y un entorno de trabajo inclusivo y accesible. You live, we CARE.

🚀 We are looking for the very Top Talent…and we would be delighted if you were to join our team! More in details, UST is a multinational company based in North America, certified as a Top Employer and Great Place to Work company with over 35.000 employees all over the world and presence in more than 35 countries. We are leaders on digital technology services, and we provide large-scale technologic solutions to big companies. 🔎 What we look for? We are looking for Application Operations Support , to contribute in a project with one of our global customer in wealth management. 📍 Work Location: Work model in hybrid in Madrid (3 days at the office, 2 WFH), Feel free to apply if you are also open to relocation! 📋 Main tasks and accountabilities will be: • Ensuring the operation of core banking applications in respect to application management (2nd level support), • Processing of incident tickets generated by monitoring systems and the local service desk within SLAs, • Performing coordination / communication tasks between incident managers, applications service owners, 3rd-level support and other IT / Business stakeholders, • Takeover of periodical on-call duty (weekly 7x24), • Administration of change requests, for application related process fulfillment, • Participation in periodic releases on weekends, • Engage in projects relating to operational aspects for existing or newly integrated applications, • Process optimization and automation of repetitive tasks including handover to L1 (Control Center) 💡 What do we expect from you? • Professional experience in application support, • Good Unix know-how (shell scripting is an advantage), • Knowledge of Windows OS at server level, • Knowledge of Java application server / database / AWA is an advantage, • Good written and spoken English, German an advantage Nice to have • ITIL Foundation certification, • Ideally, experience in banking with a knowledge of financial products, • Process-oriented and analytical approach 💰 What can we offer? ✈️ 23 days of Annual Leave plus the 24th and 31st of December as discretionary days! ❤️ Numerous benefits (Health Care Plan, teleworking compensation, Life and Accident Insurances). 🍴 `Retribución Flexible´ Program: (Meals, Kinder Garden, Transport, online English lessons, Health Care Plan…) 🎓 Free access to several training platforms 🚀 Professional stability and career plans 🚶 UST also, compensates referrals from which you could benefit when you refer professionals. 🔗 The option to pick between 12 or 14 payments along the year. 🏡 Real Work Life Balance measures (flexibility, WFH or remote work policy, compacted hours during summertime…) 🎁 UST Club Platform discounts and gym Access discounts 📧 If you would like to know more, don’t hesitate to apply and we’ll get in touch to fill you in detail. We are waiting for you! In UST we are committed to equal opportunities in our selection processes and do not discriminate based on race, gender, disability, age, religion, sexual orientation or nationality. We have a special commitment to Disability & Inclusion, so we are interested in hiring people with disability certificate.

¡En Ayesa Digital crecemos contigo! Cada profesional de nuestra empresa es importante para nosotros. Gracias a ellos somos más de 11.000 personas trabajando con el mismo objetivo en 10 países. Si eres una persona entusiasta y buscas un nuevo reto profesional, ¡este es tu sitio! Actualmente buscamos un/a Técnico/a de Comunicaciones con al menos 5 años de experiencia para incorporarse a un proyecto estable y de larga duración dentro del sector bancario. ¡Anímate a dar el salto! ¡Te estamos esperando! ¿Qué vas a hacer? • Administración y soporte de entornos de telefonía Cisco y Microsoft Teams., • Gestión de Cisco Call Manager (CUCM) y participación en la migración de telefonía a Microsoft Teams., • Administración de telefonía en Microsoft Teams, tanto desde la aplicación Teams como en terminales físicos Yealink., • Gestión de Cisco Contact Center (CCX), incluyendo locuciones, colas de llamadas y Cisco Finesse., • Administración de CUACA (Attendant Console)., • Gestión y soporte de SBCs Oracle para el enrutamiento y análisis de llamadas., • Administración de Nice como plataforma de grabación de llamadas., • Soporte sobre la infraestructura de comunicaciones y participación en su evolución. ¿Qué buscamos? • Al menos 5 años de experiencia como Técnico/a de Comunicaciones., • Experiencia en Cisco Call Manager (CUCM)., • Experiencia en telefonía Microsoft Teams y terminales Yealink., • Conocimientos en Cisco Contact Center (CCX), Cisco Finesse y CUACA., • Experiencia con SBCs Oracle., • Experiencia con Nice., • Certificación CCNA o CCNP., • Disponibilidad para trabajar en modalidad híbrida y en turnos rotativos. ¿Dónde trabajarás? Modalidad híbrida en Madrid: • Dos semanas de teletrabajo., • Una semana presencial. Horario: • Turno de mañana: 07:00 a 15:00., • Turno de tarde: 13:00 a 21:00. Durante el primer año no será necesario realizar guardias hasta adquirir el conocimiento completo del entorno. Ofrecemos un camino lleno de aventuras: -¡Llega hasta donde tú quieras! Crece con nuestros programas de desarrollo! Te ayudaremos a marcar tu itinerario de futuro anualmente participando en proyectos vanguardistas con los mejores profesionales del sector. -Porque lo importante sois tú y los tuyos: contamos con políticas que facilitan la conciliación entre la vida profesional y personal: Flexibilidad horaria, Smart Job y jornada intensiva en verano. -Tú decides cómo usar tu dinero: disfruta de nuestra retribución flexible, contamos con: Seguro médico, Ticket Restaurant, Guardería y Transporte. -Plan Bienestar descuentos en viajes, tecnología, formación, deporte, belleza y ¡muchos más. -Diviértete participando en los diferentes concursos y actividades que organizamos: ¿te gusta el deporte, escribir, la fotografía? Todo tiene cabida. -¡Actualízate! apostamos por un aprendizaje continuo, contamos con formación ¡Únete a la multinacional española tecnológica referente en el mundo! Atendiendo a la Ley Orgánica 3/2007, de 22 de marzo, la empresa se ha marcado como objetivo promover la defensa y aplicación efectiva del principio de igualdad entre hombres y mujeres, evitando cualquier tipo de discriminación laboral por razón de sexo, garantizando así las mismas oportunidades de ingreso. Asimismo, fomentamos la diversidad, rechazando cualquier tipo de discriminación por razones de raza, sexo, diversidad funcional, religión, orientación sexual, identidad sexual, o cualquier otra condición personal o social, apostando por construir un entorno inclusivo y enriquecedor

Senior NetDevOps Engineer for LAN/WiFi Your role and work environment: You will join an international team that is responsible for developing, rolling out and supporting LAN & Wi-Fi access networks, which is a global standard. You will participate in agile work processes such as daily stand-ups, sprint reviews and planning. Together with the Product Manager, the team (squad) works on common goals and a shared backlog. We use video and collaboration tools to facilitate the communication process. The LAN & Wi-Fi Squad is responsible for delivering high-speed low latency networks on ING locations worldwide, based on a cloud-managed SaaS solution. The position is a DevOps role which means you are developing, implementing and managing new and existing infrastructure with the focus on making the work more efficient and predictable by automation. The latest technique in orchestrating infrastructure is used, interest and preferably experience with automation and network development is required Your key responsibilities: As a Senior NetDevOps Engineer for LAN/WiFi, you will: • develop and maintain automation solutions for network infrastructure, ensuring scalability, reliability and security ,, • design, implement and optimize scripts and software to automate network operations and reduce manual tasks,, • test and validate automation code and scripts, including those delivered by you and other squad members,, • perform code reviews and enforce coding standards within the squad to maintain quality and consistency,, • execute incident resolution, implement changes and drive continuous improvements for our LAN Wi-Fi services,, • create and maintain clear documentation of automation workflows, standards and best practices to support knowledge sharing and ensure compliance,, • participate in troubleshooting and root cause analysis for automation-related and network related issues,, • provide technical guidance and mentorship to squad members on automation practices., • standby/on-call duty on a rotational basis to support incidents and maintain service continuity. What are we looking for? Want to know if this job is the right fit for you? These are some of the qualities we value most for this role. And if the shoe fits… don’t hesitate to apply! • are an energetic network automation engineer with more than 8 year of experience as a NetDevOps Engineer and enjoy programming and scripting and can apply these skills in an enterprise environment,, • experience working in Agile/DevOps environments, • experience with CI/CD pipelines, testing frameworks, and Infrastructure as Code practices, • solid understanding of REST APIs, Python, Git, CI/CD, and Infrastructure as Code (Terraform), • are a team player, proactive and comfortable with both technical challenges and collaboration,, • have proven experience in implementing, configuring and modifying network infrastructure,, • are skilled in working with network (monitoring) tools and experience with open-source solutions is considered an advantage,, • possess strong analytical abilities, enabling you to make connections and critically assess network designs from both technical implementation and security perspectives,, • are proactive and demonstrate excellent verbal and written communication skills in English. You'll get extra points for: • working knowledge of Agile and DevOps practices,, • familiarity with Scrum methodology (e.g. backlog, sprint planning, reviews),, • strong analytical and problem-solving skills,, • a proactive, can-do attitude with a mindset of continuous improvement,, • end-to-end ownership mentality and ability to work independently,, • willingness to coach and support the development of others. Your education and background • Bachelor’s degree in IT or a related discipline, • Certifications or proven proficiency in Networking and Security, • Certifications or proven proficiency in one or more programming/scripting languages, • Excellent command of spoken and written English (C1) What do we offer? The time you spend at work, the challenges you face or the lessons you get are very important, but… What about your personal life? At ING we want your work to fulfill you in every way, and that is why we take care of even the smallest details. Check out what is waiting for you! Be flexible my friend. Our model is all about flexibility and accountability. Keeping both our customers and our colleagues needs in mind, you determine together which days you work at home and which you come to ING MAD to offer your best self. Do your thing. Restaurant card. So that thinking about what to have for lunch doesn’t take up your time or your cravings. Our house will be your home. In our offices you can find electric mobility solutions, doctor, hairdresser, gym, The Good Service (to help you with your errands) and much more! Health insurance. For you and all your family (spouse/partner and children). Life insurance. We help you protect what matters most to you. Flexible remuneration. In addition, you will enjoy our flexible remuneration model, through a more tax-advantaged way, you will be able to access other services such as nursery, transport card, training aids… Transport allowance. It doesn't matter where you live, we’ll help you get to the office. Pension plan. You can benefit from our pension plan after 1 month with us! Discover ING Hubs Spain We’re building something exciting—and we want you to be part of it. ING is launching the new member of ING Hubs in Spain, an integral part of ING in charge of designing and delivering important technological and operational solutions to make banking frictionless for our customers. ING Hubs play a key role in our ‘Growing the difference’ strategy to become the best European bank. This will be our sixth global hub, joining a network of over 13,000 professionals in the Philippines, Poland, Romania, Slovakia, Türkiye and Spain. What makes us different? We have a tech-first mindset: We’re not just a bank—we’re a tech company that happens to do banking. Our new hub will be a center of excellence for scalable, fast, and secure technology. We have global impact: You’ll be working on solutions that serve more than 34 million of customers in over 38 countries. We are agile: ING was the first bank to adopt agile at scale. We continue to evolve with a collaborative, cross-functional way of working. Sustainability at the heart of what we do: We have a role to play in defining new ways of doing business that align economic growth with positive environmental and social impact. At ING, we believe in diversity, inclusion, and belonging. We’re proud of our international teams and are committed to creating an environment where everyone can thrive. We value authenticity, collaboration, and continuous learning. We’re looking for curious minds, bold builders, and passionate problem-solvers. If you’re looking for a place to find new ways to drive efficiency and provide superior customer value, where your ideas matter, and where you can grow with purpose—we’re looking forward to meeting you.

Verstärke unser B2B Outbound Vertriebsteam! Arbeiten im Homeoffice Abwechslungsreiche Projekte Flexible Arbeitszeiten Du telefonierst gerne und Vertrieb ist dein Ding? Dann bist du bei uns genau richtig, um als Vertriebsmitarbeiter Outbound (m/w/d) unser Team zu verstärken. Deine Aufgaben: Planung qualifizierter Termine mit wichtigen Entscheidungsträgern in Zielunternehmen Identifizierung der Entscheidungsträger, Qualifizierung von Interesse Sorgfältige Nachbereitung der gewonnenen Informationen, um den Vertrieb unserer Geschäftspartner effektiv zu unterstützen Was du mitbringen solltest: Erste Erfahrung im Vertrieb oder Call-Center, idealerweise im B2B-Bereich Spaß an der Telefonie und dem Umgang mit Kunden Du bist eine kommunikationsstarke Persönlichkeit Deutsch auf muttersprachlichem Niveau und gutes Englisch Sicherer Umgang mit dem PC Deine Benefits: Du wählst deinen Arbeitsort: Ob von zuhause oder vom Häuschen am See – arbeite, wo auch immer es Dir beliebt. Top Vereinbarkeit von Job und Familien-/Privatleben durch remote Arbeiten und flexible Arbeitszeitmodelle Sicherer Arbeitsplatz und Festanstellung in Teilzeit oder Vollzeit Abwechslungsreiche, spannende Projekte aus den unterschiedlichsten Branchen Ein lockeres und wertschätzendes Miteinander Lust, ein Teil der SalesRakete zu werden? Dann bewirb dich jetzt! Wir freuen uns auf deine Unterlagen. Über uns Wir verstehen uns als externes Vertriebsteam unserer Geschäftspartner und stehen für authentische Gesprächsführung. Stumpfes Ablesen monotoner Leitfäden gibt es bei uns nicht. Wir arbeiten eng mit unseren Kunden zusammen, denken mit und holen als Team aus jedem Projekt das Beste heraus. Du bist Herzblutvertriebler und bringst bereits erste Erfahrung im Vertrieb oder Call-Center mit? Dann bist du bei uns genau richtig. Wir arbeiten an abwechslungsreichen Projekten aus unterschiedlichen Branchen und schauen gemeinsam, welches Projekt am besten zu deinen Erfahrungen und Skills passt. Sämtliche Bezeichnungen richten sich an alle Geschlechter.

About Us HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide. Job description We are seeking a Contact Center Agent to join our dynamic Contact Center team. In this role, you will support our clients and suppliers, contributing to one of our core missions: delivering unique holiday experiences to our customers . Role Overview The primary responsibility of this role is to assist clients—including tour operators, travel agencies, and end customers—with their inquiries, liaise with suppliers, and manage bookings in alignment with the standards and procedures of the Operations Department. The goal is to address client needs efficiently and effectively. Key Responsibilities Engage with callers in a professional and enthusiastic manner, representing HBX Group with excellence. Provide accurate and helpful information in response to client inquiries. Document all call activity clearly and accurately in the Back Office system. Respond promptly and precisely to online and email requests. Monitor and manage bookings, including reservations, special requests, amendments, and cancellations. Escalate issues appropriately, following Contact Center protocols. Maintain high standards of service quality and professionalism. Meet established Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). Adhere to all company policies and procedures. Follow assigned schedules and adapt to changes based on call volume. Required Skills and Qualifications Strong customer service orientation and active listening skills. Proficiency in English and Italian (spoken and written). Excellent verbal and written communication, with attention to grammar and clarity. Problem-solving mindset with persistence in resolving issues accurately and efficiently. Ability to follow detailed instructions independently. High attention to detail and adaptability. Consistent focus and enthusiasm throughout the work shift. At HBX Group, we believe that diversity drives innovation and makes travel a force for good. We're committed to creating an inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives and talents. Join us and be part of a team where diversity and equal opportunities really do make a difference

🚀 We are looking for the very Top Talent…and we would be delighted if you were to join our team! More in details, UST is a multinational company based in North America, certified as a Top Employer and Great Place to Work company with over 35.000 employees all over the world and presence in more than 35 countries. We are leaders on digital technology services, and we provide large-scale technologic solutions to big companies. 🔎 What we look for? We are looking for Application Operations Support , to contribute in a project with one of our global customer in wealth management. 📍 Work Location: Work model in hybrid in Madrid (3 days at the office, 2 WFH), Feel free to apply if you are also open to relocation! 📋 Main tasks and accountabilities will be: • Ensuring the operation of core banking applications in respect to application management (2nd level support), • Processing of incident tickets generated by monitoring systems and the local service desk within SLAs, • Performing coordination / communication tasks between incident managers, applications service owners, 3rd-level support and other IT / Business stakeholders, • Takeover of periodical on-call duty (weekly 7x24), • Administration of change requests, for application related process fulfillment, • Participation in periodic releases on weekends, • Engage in projects relating to operational aspects for existing or newly integrated applications, • Process optimization and automation of repetitive tasks including handover to L1 (Control Center) 💡 What do we expect from you? • Professional experience in application support, • Good Unix know-how (shell scripting is an advantage), • Knowledge of Windows OS at server level, • Knowledge of Java application server / database / AWA is an advantage, • Good written and spoken English, German an advantage Nice to have • ITIL Foundation certification, • Ideally, experience in banking with a knowledge of financial products, • Process-oriented and analytical approach 💰 What can we offer? ✈️ 23 days of Annual Leave plus the 24th and 31st of December as discretionary days! ❤️ Numerous benefits (Health Care Plan, teleworking compensation, Life and Accident Insurances). 🍴 `Retribución Flexible´ Program: (Meals, Kinder Garden, Transport, online English lessons, Health Care Plan…) 🎓 Free access to several training platforms 🚀 Professional stability and career plans 🚶 UST also, compensates referrals from which you could benefit when you refer professionals. 🔗 The option to pick between 12 or 14 payments along the year. 🏡 Real Work Life Balance measures (flexibility, WFH or remote work policy, compacted hours during summertime…) 🎁 UST Club Platform discounts and gym Access discounts 📧 If you would like to know more, don’t hesitate to apply and we’ll get in touch to fill you in detail. We are waiting for you! In UST we are committed to equal opportunities in our selection processes and do not discriminate based on race, gender, disability, age, religion, sexual orientation or nationality. We have a special commitment to Disability & Inclusion, so we are interested in hiring people with disability certificate.

🚀 We are looking for the very Top Talent…and we would be delighted if you were to join our team! More in details, UST is a multinational company based in North America, certified as a Top Employer and Great Place to Work company with over 35.000 employees all over the world and presence in more than 35 countries. We are leaders on digital technology services, and we provide large-scale technologic solutions to big companies. 🔎 What we look for? We are looking for Application Operations Support , to contribute in a project with one of our global customer in wealth management. 📍 Work Location: Work model in hybrid in Madrid (3 days at the office, 2 WFH), Feel free to apply if you are also open to relocation! 📋 Main tasks and accountabilities will be: • Ensuring the operation of core banking applications in respect to application management (2nd level support), • Processing of incident tickets generated by monitoring systems and the local service desk within SLAs, • Performing coordination / communication tasks between incident managers, applications service owners, 3rd-level support and other IT / Business stakeholders, • Takeover of periodical on-call duty (weekly 7x24), • Administration of change requests, for application related process fulfillment, • Participation in periodic releases on weekends, • Engage in projects relating to operational aspects for existing or newly integrated applications, • Process optimization and automation of repetitive tasks including handover to L1 (Control Center) 💡 What do we expect from you? • Professional experience in application support, • Good Unix know-how (shell scripting is an advantage), • Knowledge of Windows OS at server level, • Knowledge of Java application server / database / AWA is an advantage, • Good written and spoken English, German an advantage Nice to have • ITIL Foundation certification, • Ideally, experience in banking with a knowledge of financial products, • Process-oriented and analytical approach 💰 What can we offer? ✈️ 23 days of Annual Leave plus the 24th and 31st of December as discretionary days! ❤️ Numerous benefits (Health Care Plan, teleworking compensation, Life and Accident Insurances). 🍴 `Retribución Flexible´ Program: (Meals, Kinder Garden, Transport, online English lessons, Health Care Plan…) 🎓 Free access to several training platforms 🚀 Professional stability and career plans 🚶 UST also, compensates referrals from which you could benefit when you refer professionals. 🔗 The option to pick between 12 or 14 payments along the year. 🏡 Real Work Life Balance measures (flexibility, WFH or remote work policy, compacted hours during summertime…) 🎁 UST Club Platform discounts and gym Access discounts 📧 If you would like to know more, don’t hesitate to apply and we’ll get in touch to fill you in detail. We are waiting for you! In UST we are committed to equal opportunities in our selection processes and do not discriminate based on race, gender, disability, age, religion, sexual orientation or nationality. We have a special commitment to Disability & Inclusion, so we are interested in hiring people with disability certificate.

About Us HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide. Job description We are seeking a Contact Center Agent to join our dynamic Contact Center team. In this role, you will support our clients and suppliers, contributing to one of our core missions: delivering unique holiday experiences to our customers. Role Overview The primary responsibility of this role is to assist clients—including tour operators, travel agencies, and end customers—with their inquiries, liaise with suppliers, and manage bookings in alignment with the standards and procedures of the Operations Department. The goal is to address client needs efficiently and effectively. Key Responsibilities • Engage with callers in a professional and enthusiastic manner, representing HBX Group with excellence., • Provide accurate and helpful information in response to client inquiries., • Document all call activity clearly and accurately in the Back Office system., • Respond promptly and precisely to online and email requests., • Monitor and manage bookings, including reservations, special requests, amendments, and cancellations., • Escalate issues appropriately, following Contact Center protocols., • Maintain high standards of service quality and professionalism., • Meet established Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)., • Adhere to all company policies and procedures., • Follow assigned schedules and adapt to changes based on call volume. Required Skills and Qualifications • Strong customer service orientation and active listening skills., • Proficiency in English and Italian (spoken and written)., • Excellent verbal and written communication, with attention to grammar and clarity., • Problem-solving mindset with persistence in resolving issues accurately and efficiently., • Ability to follow detailed instructions independently., • High attention to detail and adaptability., • Consistent focus and enthusiasm throughout the work shift. At HBX Group, we believe that diversity drives innovation and makes travel a force for good. We're committed to creating an inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives and talents. Join us and be part of a team where diversity and equal opportunities really do make a difference

What makes Cognizant Netcentric a great fit for you? At Cognizant Netcentric, we create memorable digital experiences for the world’s leading brands. We are a diverse, global community of Adobe experts working across countries, cultures, and technologies. Our inclusive culture blends the entrepreneurial spirit of a startup with the stability, resources, and learning opportunities of a global organisation. With Holacracy at our core, every individual is empowered to make an impact. The role We're looking for a Data Analyst to translate AI-generated insights from customer call transcripts into actionable product and operational improvements. Embedded in a cross-functional team alongside Data Scientists and Product Managers, you'll bridge the gap between technical insights and real-world implementation — helping identify why customers call and driving initiatives that reduce call volume and improve customer experience. The role sits at the intersection of data analytics, customer experience, and product development. What you’ll do • Work with AI-generated outputs from call transcript analysis (e.g., contact reasons, intent classification, conversation themes), • Interpret and validate AI insights in collaboration with Data Scientists, ensuring business relevance and clarity, • Identify and structure key call drivers, customer pain points, and recurring issues, • Translate insights into clear, actionable recommendations for product and operational teams, • Collaborate with product teams to define features, improvements, and initiatives aimed at reducing call volume, • Develop a deep understanding of customer journeys, • Act as a bridge between Technical Team and Product Teams ensuring shared understanding of insights, • Analyze call center performance using SQL and/or Python (Databricks) across structured metrics and conversational datasets when needed, • Hands-on experience in connecting to various data sources, managing data integrations, and exploring and analyzing data across multiple platforms and systems., • Design, build, and maintain Tableau dashboards to track live chat KPIs and enable self-serve insights, • Identify trends, customer pain points, and behavioral patterns, and translate them into actionable insights, • Write advanced queries and data transformations to process large-scale, multi-source datasets, • Perform data preparation, exploratory analysis, and reporting automation, • Ensure data consistency, KPI alignment, and clarity across teams What you bring • 3–5 years of experience in Data and Product Analytics, • Strong ability to interpret data and translate insights into business actions, • Solid working knowledge of SQL and data exploration (Databricks preferred), • Solid understanding of prompting and GPT models, • Experience working with cross-functional teams (product, operations, data science), • Understanding of customer journeys and contact center environments, • Experience building dashboards in Tableau or similar BI tools, • Strong communication skills across technical and non-technical stakeholders, • Hands-on, proactive mindset with ownership of end-to-end topics At Cognizant Netcentric you get: • Permanent contract, • 30 working days of vacation, • Flexible working hours, • Recognition bonus system, • Private health insurance, • Apple work equipment, • WFH equipment + welcome package, • WFH monthly expenses compensation, • Access to Udemy courses, • Adobe certification, • Sponsored gym membership, • Tax-free benefits (ticket restaurant, kindergarten and transport), • A dynamic and international team, • Everyone has a voice; we are a Holacracy organisation At Cognizant Netcentric, we embrace an inclusive workplace, one where diversity is not just respected but celebrated. We do not discriminate based on age, gender, race, religion, sexual orientation, disability, or any other protected status. Our doors are wide open to all those who meet our high standards, and we cherish the distinct individuality and unique perspectives in our teams. We firmly believe that a diverse and equitable workforce is the catalyst for groundbreaking innovation, boundless creativity, and seamless collaboration. We are aware of bias and have established clear criteria to take them out of the decision-making process, ensuring all qualified applicants will receive consideration for employment.

🚀 We are looking for the very Top Talent…and we would be delighted if you were to join our team! More in details, UST is a multinational company based in North America, certified as a Top Employer and Great Place to Work company with over 35.000 employees all over the world and presence in more than 35 countries. We are leaders on digital technology services, and we provide large-scale technologic solutions to big companies. 🔎 What we look for? We are looking for Application Operations Support , to contribute in a project with one of our global customer in wealth management. 📍 Work Location: Work model in hybrid in Madrid (3 days at the office, 2 WFH), Feel free to apply if you are also open to relocation! 📋 Main tasks and accountabilities will be: • Ensuring the operation of core banking applications in respect to application management (2nd level support), • Processing of incident tickets generated by monitoring systems and the local service desk within SLAs, • Performing coordination / communication tasks between incident managers, applications service owners, 3rd-level support and other IT / Business stakeholders, • Takeover of periodical on-call duty (weekly 7x24), • Administration of change requests, for application related process fulfillment, • Participation in periodic releases on weekends, • Engage in projects relating to operational aspects for existing or newly integrated applications, • Process optimization and automation of repetitive tasks including handover to L1 (Control Center) 💡 What do we expect from you? • Professional experience in application support, • Good Unix know-how (shell scripting is an advantage), • Knowledge of Windows OS at server level, • Knowledge of Java application server / database / AWA is an advantage, • Good written and spoken English, German an advantage Nice to have • ITIL Foundation certification, • Ideally, experience in banking with a knowledge of financial products, • Process-oriented and analytical approach 💰 What can we offer? ✈️ 23 days of Annual Leave plus the 24th and 31st of December as discretionary days! ❤️ Numerous benefits (Health Care Plan, teleworking compensation, Life and Accident Insurances). 🍴 `Retribución Flexible´ Program: (Meals, Kinder Garden, Transport, online English lessons, Health Care Plan…) 🎓 Free access to several training platforms 🚀 Professional stability and career plans 🚶 UST also, compensates referrals from which you could benefit when you refer professionals. 🔗 The option to pick between 12 or 14 payments along the year. 🏡 Real Work Life Balance measures (flexibility, WFH or remote work policy, compacted hours during summertime…) 🎁 UST Club Platform discounts and gym Access discounts 📧 If you would like to know more, don’t hesitate to apply and we’ll get in touch to fill you in detail. We are waiting for you! In UST we are committed to equal opportunities in our selection processes and do not discriminate based on race, gender, disability, age, religion, sexual orientation or nationality. We have a special commitment to Disability & Inclusion, so we are interested in hiring people with disability certificate.

¡Nuestros equipos de comercial siguen creciendo! Si buscas incorporarte a un ambiente joven y dinámico en el que cada día es distinto, e impulsar la financiación de proyectos I+D+i, en LEYTON encontrarás precisamente esto. Llevamos más de 25 años en activo, y con casi 3.000 empleados en nuestras sedes internacionales, estamos posicionados como la consultoría líder mundial en financiación I+D+i. Para continuar logrando un desarrollo constante, buscamos incorporar perfiles como Sales Development Representative para nuestro equipo de ventas de Madrid. ¿Cómo sería tu día a día como Sales Development Representative? • Realizarás la prospección en nuestro CRM y primer contacto telefónico con posibles clientes (B2B, empresas, puerta fría), • Agendarás las reuniones a los compañeros Business Developers, que serán los que ejecuten la venta final., • Gestión de oportunidades diarias y seguimiento de cuentas potenciales ¿Qué necesitas para triunfar en el puesto? • Formación académica de grado medio o superior, • Preferible experiencia de trato con cliente (tienda, hostelería, recepción, call center, administración o similar), • Habilidades comunicativas, • Ganas y motivación por el aprendizaje continuo ¡Nosotros aportaremos todo lo necesario para tu desarrollo profesional! ¿Qué ofrecemos como tu futura empresa? • Contrato indefinido y plan de carrera dentro de una empresa líder en pleno crecimiento y expansión, • Jornada completa con flexibilidad de entrada y de salida: L - J de 8:30-9:30 a 18:00-19:00 con 1h para comer. Los viernes, jornada intensiva de 8:00-8:30 a 15:00-15:30, • Jornada intensiva el mes de agosto, • Beneficios sociales de seguro médico y retribución flexible en concepto dietas, • Frutas, café, e infusiones gratis ilimitadas en las oficinas, • Podrás disfrutar del día de tu cumpleaños libre Se tendrá en cuenta grado de minusvalía o certificado discapacidad reconocida = o > 33%.

What makes Cognizant Netcentric a great fit for you? At Cognizant Netcentric, we create memorable digital experiences for the world’s leading brands. We are a diverse, global community of Adobe experts working across countries, cultures, and technologies. Our inclusive culture blends the entrepreneurial spirit of a startup with the stability, resources, and learning opportunities of a global organisation. With Holacracy at our core, every individual is empowered to make an impact. The role We're looking for a Data Analyst to translate AI-generated insights from customer call transcripts into actionable product and operational improvements. Embedded in a cross-functional team alongside Data Scientists and Product Managers, you'll bridge the gap between technical insights and real-world implementation — helping identify why customers call and driving initiatives that reduce call volume and improve customer experience. The role sits at the intersection of data analytics, customer experience, and product development. What you’ll do • Work with AI-generated outputs from call transcript analysis (e.g., contact reasons, intent classification, conversation themes), • Interpret and validate AI insights in collaboration with Data Scientists, ensuring business relevance and clarity, • Identify and structure key call drivers, customer pain points, and recurring issues, • Translate insights into clear, actionable recommendations for product and operational teams, • Collaborate with product teams to define features, improvements, and initiatives aimed at reducing call volume, • Develop a deep understanding of customer journeys, • Act as a bridge between Technical Team and Product Teams ensuring shared understanding of insights, • Analyze call center performance using SQL and/or Python (Databricks) across structured metrics and conversational datasets when needed, • Hands-on experience in connecting to various data sources, managing data integrations, and exploring and analyzing data across multiple platforms and systems., • Design, build, and maintain Tableau dashboards to track live chat KPIs and enable self-serve insights, • Identify trends, customer pain points, and behavioral patterns, and translate them into actionable insights, • Write advanced queries and data transformations to process large-scale, multi-source datasets, • Perform data preparation, exploratory analysis, and reporting automation, • Ensure data consistency, KPI alignment, and clarity across teams What you bring • 3–5 years of experience in Data and Product Analytics, • Strong ability to interpret data and translate insights into business actions, • Solid working knowledge of SQL and data exploration (Databricks preferred), • Solid understanding of prompting and GPT models, • Experience working with cross-functional teams (product, operations, data science), • Understanding of customer journeys and contact center environments, • Experience building dashboards in Tableau or similar BI tools, • Strong communication skills across technical and non-technical stakeholders, • Hands-on, proactive mindset with ownership of end-to-end topics At Cognizant Netcentric you get: • Permanent contract, • 30 working days of vacation, • Flexible working hours, • Recognition bonus system, • Private health insurance, • Apple work equipment, • WFH equipment + welcome package, • WFH monthly expenses compensation, • Access to Udemy courses, • Adobe certification, • Sponsored gym membership, • Tax-free benefits (ticket restaurant, kindergarten and transport), • A dynamic and international team, • Everyone has a voice; we are a Holacracy organisation At Cognizant Netcentric, we embrace an inclusive workplace, one where diversity is not just respected but celebrated. We do not discriminate based on age, gender, race, religion, sexual orientation, disability, or any other protected status. Our doors are wide open to all those who meet our high standards, and we cherish the distinct individuality and unique perspectives in our teams. We firmly believe that a diverse and equitable workforce is the catalyst for groundbreaking innovation, boundless creativity, and seamless collaboration. We are aware of bias and have established clear criteria to take them out of the decision-making process, ensuring all qualified applicants will receive consideration for employment.

About Us HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide. Job description We are seeking a Contact Center Agent to join our dynamic Contact Center team. In this role, you will support our clients and suppliers, contributing to one of our core missions: delivering unique holiday experiences to our customers. Role Overview The primary responsibility of this role is to assist clients—including tour operators, travel agencies, and end customers—with their inquiries, liaise with suppliers, and manage bookings in alignment with the standards and procedures of the Operations Department. The goal is to address client needs efficiently and effectively. Key Responsibilities • Engage with callers in a professional and enthusiastic manner, representing HBX Group with excellence., • Provide accurate and helpful information in response to client inquiries., • Document all call activity clearly and accurately in the Back Office system., • Respond promptly and precisely to online and email requests., • Monitor and manage bookings, including reservations, special requests, amendments, and cancellations., • Escalate issues appropriately, following Contact Center protocols., • Maintain high standards of service quality and professionalism., • Meet established Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)., • Adhere to all company policies and procedures., • Follow assigned schedules and adapt to changes based on call volume. Required Skills and Qualifications • Strong customer service orientation and active listening skills., • Proficiency in English and Italian (spoken and written)., • Excellent verbal and written communication, with attention to grammar and clarity., • Problem-solving mindset with persistence in resolving issues accurately and efficiently., • Ability to follow detailed instructions independently., • High attention to detail and adaptability., • Consistent focus and enthusiasm throughout the work shift. At HBX Group, we believe that diversity drives innovation and makes travel a force for good. We're committed to creating an inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives and talents. Join us and be part of a team where diversity and equal opportunities really do make a difference

What makes Cognizant Netcentric a great fit for you? At Cognizant Netcentric, we create memorable digital experiences for the world’s leading brands. We are a diverse, global community of Adobe experts working across countries, cultures, and technologies. Our inclusive culture blends the entrepreneurial spirit of a startup with the stability, resources, and learning opportunities of a global organisation. With Holacracy at our core, every individual is empowered to make an impact. The role We're looking for a Data Analyst to translate AI-generated insights from customer call transcripts into actionable product and operational improvements. Embedded in a cross-functional team alongside Data Scientists and Product Managers, you'll bridge the gap between technical insights and real-world implementation — helping identify why customers call and driving initiatives that reduce call volume and improve customer experience. The role sits at the intersection of data analytics, customer experience, and product development. What you’ll do • Work with AI-generated outputs from call transcript analysis (e.g., contact reasons, intent classification, conversation themes), • Interpret and validate AI insights in collaboration with Data Scientists, ensuring business relevance and clarity, • Identify and structure key call drivers, customer pain points, and recurring issues, • Translate insights into clear, actionable recommendations for product and operational teams, • Collaborate with product teams to define features, improvements, and initiatives aimed at reducing call volume, • Develop a deep understanding of customer journeys, • Act as a bridge between Technical Team and Product Teams ensuring shared understanding of insights, • Analyze call center performance using SQL and/or Python (Databricks) across structured metrics and conversational datasets when needed, • Hands-on experience in connecting to various data sources, managing data integrations, and exploring and analyzing data across multiple platforms and systems., • Design, build, and maintain Tableau dashboards to track live chat KPIs and enable self-serve insights, • Identify trends, customer pain points, and behavioral patterns, and translate them into actionable insights, • Write advanced queries and data transformations to process large-scale, multi-source datasets, • Perform data preparation, exploratory analysis, and reporting automation, • Ensure data consistency, KPI alignment, and clarity across teams What you bring • 3–5 years of experience in Data and Product Analytics, • Strong ability to interpret data and translate insights into business actions, • Solid working knowledge of SQL and data exploration (Databricks preferred), • Solid understanding of prompting and GPT models, • Experience working with cross-functional teams (product, operations, data science), • Understanding of customer journeys and contact center environments, • Experience building dashboards in Tableau or similar BI tools, • Strong communication skills across technical and non-technical stakeholders, • Hands-on, proactive mindset with ownership of end-to-end topics At Cognizant Netcentric you get: • Permanent contract, • 30 working days of vacation, • Flexible working hours, • Recognition bonus system, • Private health insurance, • Apple work equipment, • WFH equipment + welcome package, • WFH monthly expenses compensation, • Access to Udemy courses, • Adobe certification, • Sponsored gym membership, • Tax-free benefits (ticket restaurant, kindergarten and transport), • A dynamic and international team, • Everyone has a voice; we are a Holacracy organisation At Cognizant Netcentric, we embrace an inclusive workplace, one where diversity is not just respected but celebrated. We do not discriminate based on age, gender, race, religion, sexual orientation, disability, or any other protected status. Our doors are wide open to all those who meet our high standards, and we cherish the distinct individuality and unique perspectives in our teams. We firmly believe that a diverse and equitable workforce is the catalyst for groundbreaking innovation, boundless creativity, and seamless collaboration. We are aware of bias and have established clear criteria to take them out of the decision-making process, ensuring all qualified applicants will receive consideration for employment.

Senior NetDevOps Engineer for LAN/WiFi Your role and work environment: You will join an international team that is responsible for developing, rolling out and supporting LAN & Wi-Fi access networks, which is a global standard. You will participate in agile work processes such as daily stand-ups, sprint reviews and planning. Together with the Product Manager, the team (squad) works on common goals and a shared backlog. We use video and collaboration tools to facilitate the communication process. The LAN & Wi-Fi Squad is responsible for delivering high-speed low latency networks on ING locations worldwide, based on a cloud-managed SaaS solution. The position is a DevOps role which means you are developing, implementing and managing new and existing infrastructure with the focus on making the work more efficient and predictable by automation. The latest technique in orchestrating infrastructure is used, interest and preferably experience with automation and network development is required Your key responsibilities: As a Senior NetDevOps Engineer for LAN/WiFi, you will: • develop and maintain automation solutions for network infrastructure, ensuring scalability, reliability and security ,, • design, implement and optimize scripts and software to automate network operations and reduce manual tasks,, • test and validate automation code and scripts, including those delivered by you and other squad members,, • perform code reviews and enforce coding standards within the squad to maintain quality and consistency,, • execute incident resolution, implement changes and drive continuous improvements for our LAN Wi-Fi services,, • create and maintain clear documentation of automation workflows, standards and best practices to support knowledge sharing and ensure compliance,, • participate in troubleshooting and root cause analysis for automation-related and network related issues,, • provide technical guidance and mentorship to squad members on automation practices., • standby/on-call duty on a rotational basis to support incidents and maintain service continuity. What are we looking for? Want to know if this job is the right fit for you? These are some of the qualities we value most for this role. And if the shoe fits… don’t hesitate to apply! • are an energetic network automation engineer with more than 8 year of experience as a NetDevOps Engineer and enjoy programming and scripting and can apply these skills in an enterprise environment,, • experience working in Agile/DevOps environments, • experience with CI/CD pipelines, testing frameworks, and Infrastructure as Code practices, • solid understanding of REST APIs, Python, Git, CI/CD, and Infrastructure as Code (Terraform), • are a team player, proactive and comfortable with both technical challenges and collaboration,, • have proven experience in implementing, configuring and modifying network infrastructure,, • are skilled in working with network (monitoring) tools and experience with open-source solutions is considered an advantage,, • possess strong analytical abilities, enabling you to make connections and critically assess network designs from both technical implementation and security perspectives,, • are proactive and demonstrate excellent verbal and written communication skills in English. You'll get extra points for: • working knowledge of Agile and DevOps practices,, • familiarity with Scrum methodology (e.g. backlog, sprint planning, reviews),, • strong analytical and problem-solving skills,, • a proactive, can-do attitude with a mindset of continuous improvement,, • end-to-end ownership mentality and ability to work independently,, • willingness to coach and support the development of others. Your education and background • Bachelor’s degree in IT or a related discipline, • Certifications or proven proficiency in Networking and Security, • Certifications or proven proficiency in one or more programming/scripting languages, • Excellent command of spoken and written English (C1) What do we offer? The time you spend at work, the challenges you face or the lessons you get are very important, but… What about your personal life? At ING we want your work to fulfill you in every way, and that is why we take care of even the smallest details. Check out what is waiting for you! Be flexible my friend. Our model is all about flexibility and accountability. Keeping both our customers and our colleagues needs in mind, you determine together which days you work at home and which you come to ING MAD to offer your best self. Do your thing. Restaurant card. So that thinking about what to have for lunch doesn’t take up your time or your cravings. Our house will be your home. In our offices you can find electric mobility solutions, doctor, hairdresser, gym, The Good Service (to help you with your errands) and much more! Health insurance. For you and all your family (spouse/partner and children). Life insurance. We help you protect what matters most to you. Flexible remuneration. In addition, you will enjoy our flexible remuneration model, through a more tax-advantaged way, you will be able to access other services such as nursery, transport card, training aids… Transport allowance. It doesn't matter where you live, we’ll help you get to the office. Pension plan. You can benefit from our pension plan after 1 month with us! Discover ING Hubs Spain We’re building something exciting—and we want you to be part of it. ING is launching the new member of ING Hubs in Spain, an integral part of ING in charge of designing and delivering important technological and operational solutions to make banking frictionless for our customers. ING Hubs play a key role in our ‘Growing the difference’ strategy to become the best European bank. This will be our sixth global hub, joining a network of over 13,000 professionals in the Philippines, Poland, Romania, Slovakia, Türkiye and Spain. What makes us different? We have a tech-first mindset: We’re not just a bank—we’re a tech company that happens to do banking. Our new hub will be a center of excellence for scalable, fast, and secure technology. We have global impact: You’ll be working on solutions that serve more than 34 million of customers in over 38 countries. We are agile: ING was the first bank to adopt agile at scale. We continue to evolve with a collaborative, cross-functional way of working. Sustainability at the heart of what we do: We have a role to play in defining new ways of doing business that align economic growth with positive environmental and social impact. At ING, we believe in diversity, inclusion, and belonging. We’re proud of our international teams and are committed to creating an environment where everyone can thrive. We value authenticity, collaboration, and continuous learning. We’re looking for curious minds, bold builders, and passionate problem-solvers. If you’re looking for a place to find new ways to drive efficiency and provide superior customer value, where your ideas matter, and where you can grow with purpose—we’re looking forward to meeting you.

Senior NetDevOps Engineer for LAN/WiFi Your role and work environment: You will join an international team that is responsible for developing, rolling out and supporting LAN & Wi-Fi access networks, which is a global standard. You will participate in agile work processes such as daily stand-ups, sprint reviews and planning. Together with the Product Manager, the team (squad) works on common goals and a shared backlog. We use video and collaboration tools to facilitate the communication process. The LAN & Wi-Fi Squad is responsible for delivering high-speed low latency networks on ING locations worldwide, based on a cloud-managed SaaS solution. The position is a DevOps role which means you are developing, implementing and managing new and existing infrastructure with the focus on making the work more efficient and predictable by automation. The latest technique in orchestrating infrastructure is used, interest and preferably experience with automation and network development is required Your key responsibilities: As a Senior NetDevOps Engineer for LAN/WiFi, you will: • develop and maintain automation solutions for network infrastructure, ensuring scalability, reliability and security ,, • design, implement and optimize scripts and software to automate network operations and reduce manual tasks,, • test and validate automation code and scripts, including those delivered by you and other squad members,, • perform code reviews and enforce coding standards within the squad to maintain quality and consistency,, • execute incident resolution, implement changes and drive continuous improvements for our LAN Wi-Fi services,, • create and maintain clear documentation of automation workflows, standards and best practices to support knowledge sharing and ensure compliance,, • participate in troubleshooting and root cause analysis for automation-related and network related issues,, • provide technical guidance and mentorship to squad members on automation practices., • standby/on-call duty on a rotational basis to support incidents and maintain service continuity. What are we looking for? Want to know if this job is the right fit for you? These are some of the qualities we value most for this role. And if the shoe fits… don’t hesitate to apply! • are an energetic network automation engineer with more than 8 year of experience as a NetDevOps Engineer and enjoy programming and scripting and can apply these skills in an enterprise environment,, • experience working in Agile/DevOps environments, • experience with CI/CD pipelines, testing frameworks, and Infrastructure as Code practices, • solid understanding of REST APIs, Python, Git, CI/CD, and Infrastructure as Code (Terraform), • are a team player, proactive and comfortable with both technical challenges and collaboration,, • have proven experience in implementing, configuring and modifying network infrastructure,, • are skilled in working with network (monitoring) tools and experience with open-source solutions is considered an advantage,, • possess strong analytical abilities, enabling you to make connections and critically assess network designs from both technical implementation and security perspectives,, • are proactive and demonstrate excellent verbal and written communication skills in English. You'll get extra points for: • working knowledge of Agile and DevOps practices,, • familiarity with Scrum methodology (e.g. backlog, sprint planning, reviews),, • strong analytical and problem-solving skills,, • a proactive, can-do attitude with a mindset of continuous improvement,, • end-to-end ownership mentality and ability to work independently,, • willingness to coach and support the development of others. Your education and background • Bachelor’s degree in IT or a related discipline, • Certifications or proven proficiency in Networking and Security, • Certifications or proven proficiency in one or more programming/scripting languages, • Excellent command of spoken and written English (C1) What do we offer? The time you spend at work, the challenges you face or the lessons you get are very important, but… What about your personal life? At ING we want your work to fulfill you in every way, and that is why we take care of even the smallest details. Check out what is waiting for you! Be flexible my friend. Our model is all about flexibility and accountability. Keeping both our customers and our colleagues needs in mind, you determine together which days you work at home and which you come to ING MAD to offer your best self. Do your thing. Restaurant card. So that thinking about what to have for lunch doesn’t take up your time or your cravings. Our house will be your home. In our offices you can find electric mobility solutions, doctor, hairdresser, gym, The Good Service (to help you with your errands) and much more! Health insurance. For you and all your family (spouse/partner and children). Life insurance. We help you protect what matters most to you. Flexible remuneration. In addition, you will enjoy our flexible remuneration model, through a more tax-advantaged way, you will be able to access other services such as nursery, transport card, training aids… Transport allowance. It doesn't matter where you live, we’ll help you get to the office. Pension plan. You can benefit from our pension plan after 1 month with us! Discover ING Hubs Spain We’re building something exciting—and we want you to be part of it. ING is launching the new member of ING Hubs in Spain, an integral part of ING in charge of designing and delivering important technological and operational solutions to make banking frictionless for our customers. ING Hubs play a key role in our ‘Growing the difference’ strategy to become the best European bank. This will be our sixth global hub, joining a network of over 13,000 professionals in the Philippines, Poland, Romania, Slovakia, Türkiye and Spain. What makes us different? We have a tech-first mindset: We’re not just a bank—we’re a tech company that happens to do banking. Our new hub will be a center of excellence for scalable, fast, and secure technology. We have global impact: You’ll be working on solutions that serve more than 34 million of customers in over 38 countries. We are agile: ING was the first bank to adopt agile at scale. We continue to evolve with a collaborative, cross-functional way of working. Sustainability at the heart of what we do: We have a role to play in defining new ways of doing business that align economic growth with positive environmental and social impact. At ING, we believe in diversity, inclusion, and belonging. We’re proud of our international teams and are committed to creating an environment where everyone can thrive. We value authenticity, collaboration, and continuous learning. We’re looking for curious minds, bold builders, and passionate problem-solvers. If you’re looking for a place to find new ways to drive efficiency and provide superior customer value, where your ideas matter, and where you can grow with purpose—we’re looking forward to meeting you.

Sobre Fintonic En Fintonic estamos en pleno renacer. Tenemos más de 12 años de historia como referente del mundo fintech en España, y hoy comenzamos un nuevo capítulo: más ambicioso, más dinámico, más emocionante. ¿El objetivo? Convertirnos en el estándar definitivo del score crediticio y en el principal marketplace de financiación al consumo, gracias a una tecnología superior y un dominio absoluto del uso de los datos. Nos respaldan inversores institucionales de primer nivel como ING Ventures y SquareOne Capital. Estamos formando un nuevo equipo que no solo se suma al viaje, sino que lo lidera. 💪Tu misión Buscamos un perfil mid para Fintonic cuya misión será desarrollar soluciones de analítica avanzada y machine learning orientadas al análisis de riesgo, automatización de procesos y mejora continua del negocio. ¿Qué harás? • Desarrollo y mantenimiento del ecosistema de servicios asociados al análisis de riesgo de los usuarios, aplicando técnicas de analítica avanzada y Machine Learning. Esto incluye la implementación de modelos de scoring, categorización de transacciones, detección de comercios, extracción automática de información financiera, detección de fraude, listas negras (blacklists), control de calidad de datos y sistemas de sanción (Wanna)., • Brindar soporte diario y resolución de incidencias relacionadas con los sistemas de analítica avanzada, en colaboración con agentes del call center y analistas de riesgo., • Mejora general de procesos de Advanced Analytics 💫Sobre ti • Tienes una titulación en Estadística, Matemáticas, Ingeniería, Informática, Ciencia de Datos o campos afines., • Tienes 2 años de experiencia trabajando en proyectos de ciencia de datos aplicados a negocio dentro del sector financiero., • Tienes experiencia ejecutando iniciativas de machine learning en entornos productivos y colaborando con perfiles multidisciplinares (analistas, ingenieros, producto, soporte)., • IMPRESCINDIBLE contar con experiencia previa en la construcción y mantenimiento de modelos de riesgo, detección de fraude, o motores de scoring (idealmente en fintech o banca digital)., • Dominas Python para análisis de datos, machine learning y automatización., • Has utilizado Visual Studio Code como entorno de desarrollo., • Controlas versiones con GitLab, • Tienes conocimientos en Docker para contenerización y despliegue de modelos en producción., • Usas servicios en la nube, especialmente AWS., • Trabajas con bases de datos relacionales y no relacionales: MongoDB, Redshift, MySQL., • Tienes conocimientos en visualización de datos, documentación técnica y gestión de tareas: Google Sheets, Confluence, Jira., • Monitoreo de sistemas y rendimiento con Datadog. Habilidades y Competencias que necesitarás: • Capacidad para traducir necesidades de negocio en soluciones técnicas escalables y sostenibles., • Alta capacidad analítica, orientación a resultados y pensamiento crítico., • Buenas habilidades de comunicación para interactuar con equipos técnicos y no técnicos., • Resolución ágil de incidencias en producción y soporte técnico colaborativo. Lo que te ofrecemos • Disfrutarás de retribución flexible: tickets restaurante, transporte, seguro médico, guardería, formación, • Programas de desarrollo profesional, • Clases de inglés, • Formación técnica y en habilidades blandas, • Ayuda al deporte, • 24 días de vacaciones + 24 o 31 de diciembre, • Seguro de vida una vez superado el periodo de prueba, • Y en tu cumple 🎂, tendrás la tarde libre 🚀Conoce nuestros principios y valores • Ganamos la confianza siendo transparentes, • Los datos son nuestro superpoder, • Hacemos pocas cosas, pero las hacemos excepcionalmente bien, • Siempre cumplimos nuestras promesas, • Resolvemos las cosas con ingenio 💙 En Fintonic, creemos en el poder de la diversidad. Nuestro equipo está formado por personas de diferentes culturas, trayectorias y formas de ser. No discriminamos por orientación sexual, identidad o expresión de género, ni por ninguna otra condición personal. Si compartes nuestros valores, ¡nos encantará conocerte! Puedes encontrar información sobre cómo procesamos sus datos personales en el siguiente enlace.

Verstärke unser B2B Outbound Vertriebsteam! Arbeiten im Homeoffice Abwechslungsreiche Projekte Flexible Arbeitszeiten Du telefonierst gerne und Vertrieb ist dein Ding? Dann bist du bei uns genau richtig, um als Vertriebsmitarbeiter Outbound (m/w/d) unser Team zu verstärken. Deine Aufgaben: Planung qualifizierter Termine mit wichtigen Entscheidungsträgern in Zielunternehmen Identifizierung der Entscheidungsträger, Qualifizierung von Interesse Sorgfältige Nachbereitung der gewonnenen Informationen, um den Vertrieb unserer Geschäftspartner effektiv zu unterstützen Was du mitbringen solltest: Erste Erfahrung im Vertrieb oder Call-Center, idealerweise im B2B-Bereich Spaß an der Telefonie und dem Umgang mit Kunden Du bist eine kommunikationsstarke Persönlichkeit Deutsch auf muttersprachlichem Niveau und gutes Englisch Sicherer Umgang mit dem PC Deine Benefits: Du wählst deinen Arbeitsort: Ob von zuhause oder vom Häuschen am See – arbeite, wo auch immer es Dir beliebt. Top Vereinbarkeit von Job und Familien-/Privatleben durch remote Arbeiten und flexible Arbeitszeitmodelle Sicherer Arbeitsplatz und Festanstellung in Teilzeit oder Vollzeit Abwechslungsreiche, spannende Projekte aus den unterschiedlichsten Branchen Ein lockeres und wertschätzendes Miteinander Lust, ein Teil der SalesRakete zu werden? Dann bewirb dich jetzt! Wir freuen uns auf deine Unterlagen. Über uns Wir verstehen uns als externes Vertriebsteam unserer Geschäftspartner und stehen für authentische Gesprächsführung. Stumpfes Ablesen monotoner Leitfäden gibt es bei uns nicht. Wir arbeiten eng mit unseren Kunden zusammen, denken mit und holen als Team aus jedem Projekt das Beste heraus. Du bist Herzblutvertriebler und bringst bereits erste Erfahrung im Vertrieb oder Call-Center mit? Dann bist du bei uns genau richtig. Wir arbeiten an abwechslungsreichen Projekten aus unterschiedlichen Branchen und schauen gemeinsam, welches Projekt am besten zu deinen Erfahrungen und Skills passt. Sämtliche Bezeichnungen richten sich an alle Geschlechter.

We are actively looking for a dynamic and customer-focused individual who can join our team as a Customer Care Representative in the Transaction Review Department. As the first line of compliance, you will play a key role as the resolution point for customers and agents’ inquiries. In this essential position, you will serve as a trusted advisor, providing exceptional service and support to address their inquiries, resolve issues, and ensure their overall satisfaction. Your primary responsibility will be to interact with customers and agents in a professional and courteous manner, effectively from a compliance perspective. You will listen attentively to their concerns, demonstrating empathy and understanding, while proactively offering solutions to meet their needs. As a Customer Care Representative inside Transaction Review Group, you will, not only, utilize your strong communication skills, but also your compliance knowledge to resolve the incoming inquiries from our customers and agents. Your ability to navigate customer inquiries with ease and efficiency will be crucial in delivering seamless and satisfying customer experience and at the same time complying with regulatory and internal rules. Overall, this role is a hybrid between Transaction Review Analyst and Customer care representative to resolve during the call the issues related to Compliance such as performing interviews to detect and prevent any risk related to Money Laundering, Terrorism Financing and fraud. ROLES & RESPONSIBILITIES • Resolves inquiries related to compliance via Phone, system email and internal system (FxClient)., • Perform interviews (create fraud questionnaire and fraud ID)., • Release or cancel transactions., • Unblock Customers., • Modify customer information., • Guide agent and customer about compliance rules., • Resolve product or service problems by clarifying the customer's complaint; determining the cause; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution and escalating the issue if necessary., • Recommend changes that may be needed to management by collecting customer information and analyzing customer needs., • Contributes to the TRG team by assisting in accomplishing department goals., • Keeping up to date with all the new changes and information which may be relevant to your position, you need to be knowledgeable., • Follows all internal procedures and policies., • Completes assigned tasks and shift responsibilities daily., • Maintains customer satisfaction at high levels., • Ensure the quality of call standards are met for the department. POSITION REQUIREMENTS • College level, preferably Bachelor's degree in any course., • Good knowledge of MS Office and Internet Explorer., • At least 1 year´s work experience in call center and/or compliance positions., • Advanced level of English & German, • Strong customer service orientation., • Excellent communications skills (both oral and written)., • Team worker., • Attention to detail., • Flexibility regarding work schedule., • Any other language is a plus. PERKS & BENEFITS • Medical, Dental & Vision Insurance, • Employee Stock Purchase Plan, • Paid Vacation / Sick Leave, • Hybrid Work Schedule, • Tuition Assistance, • Corporate gatherings, team bonding events, and much more

We are actively looking for a dynamic and customer-focused individual who can join our team as a Customer Care Representative in the Transaction Review Department. As the first line of compliance, you will play a key role as the resolution point for customers and agents’ inquiries. In this essential position, you will serve as a trusted advisor, providing exceptional service and support to address their inquiries, resolve issues, and ensure their overall satisfaction. Your primary responsibility will be to interact with customers and agents in a professional and courteous manner, effectively from a compliance perspective. You will listen attentively to their concerns, demonstrating empathy and understanding, while proactively offering solutions to meet their needs. As a Customer Care Representative inside Transaction Review Group, you will, not only, utilize your strong communication skills, but also your compliance knowledge to resolve the incoming inquiries from our customers and agents. Your ability to navigate customer inquiries with ease and efficiency will be crucial in delivering seamless and satisfying customer experience and at the same time complying with regulatory and internal rules. Overall, this role is a hybrid between Transaction Review Analyst and Customer care representative to resolve during the call the issues related to Compliance such as performing interviews to detect and prevent any risk related to Money Laundering, Terrorism Financing and fraud. ROLES & RESPONSIBILITIES • Resolves inquiries related to compliance via Phone, system email and internal system (FxClient)., • Perform interviews (create fraud questionnaire and fraud ID)., • Release or cancel transactions., • Unblock Customers., • Modify customer information., • Guide agent and customer about compliance rules., • Resolve product or service problems by clarifying the customer's complaint; determining the cause; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution and escalating the issue if necessary., • Recommend changes that may be needed to management by collecting customer information and analyzing customer needs., • Contributes to the TRG team by assisting in accomplishing department goals., • Keeping up to date with all the new changes and information which may be relevant to your position, you need to be knowledgeable., • Follows all internal procedures and policies., • Completes assigned tasks and shift responsibilities daily., • Maintains customer satisfaction at high levels., • Ensure the quality of call standards are met for the department. POSITION REQUIREMENTS • College level, preferably Bachelor's degree in any course., • Good knowledge of MS Office and Internet Explorer., • At least 1 year´s work experience in call center and/or compliance positions., • Advanced level of English & German, • Strong customer service orientation., • Excellent communications skills (both oral and written)., • Team worker., • Attention to detail., • Flexibility regarding work schedule., • Any other language is a plus. PERKS & BENEFITS • Medical, Dental & Vision Insurance, • Employee Stock Purchase Plan, • Paid Vacation / Sick Leave, • Hybrid Work Schedule, • Tuition Assistance, • Corporate gatherings, team bonding events, and much more

We are actively looking for a dynamic and customer-focused individual who can join our team as a Customer Care Representative in the Transaction Review Department. As the first line of compliance, you will play a key role as the resolution point for customers and agents’ inquiries. In this essential position, you will serve as a trusted advisor, providing exceptional service and support to address their inquiries, resolve issues, and ensure their overall satisfaction. Your primary responsibility will be to interact with customers and agents in a professional and courteous manner, effectively from a compliance perspective. You will listen attentively to their concerns, demonstrating empathy and understanding, while proactively offering solutions to meet their needs. As a Customer Care Representative inside Transaction Review Group, you will, not only, utilize your strong communication skills, but also your compliance knowledge to resolve the incoming inquiries from our customers and agents. Your ability to navigate customer inquiries with ease and efficiency will be crucial in delivering seamless and satisfying customer experience and at the same time complying with regulatory and internal rules. Overall, this role is a hybrid between Transaction Review Analyst and Customer care representative to resolve during the call the issues related to Compliance such as performing interviews to detect and prevent any risk related to Money Laundering, Terrorism Financing and fraud. ROLES & RESPONSIBILITIES • Resolves inquiries related to compliance via Phone, system email and internal system (FxClient)., • Perform interviews (create fraud questionnaire and fraud ID)., • Release or cancel transactions., • Unblock Customers., • Modify customer information., • Guide agent and customer about compliance rules., • Resolve product or service problems by clarifying the customer's complaint; determining the cause; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution and escalating the issue if necessary., • Recommend changes that may be needed to management by collecting customer information and analyzing customer needs., • Contributes to the TRG team by assisting in accomplishing department goals., • Keeping up to date with all the new changes and information which may be relevant to your position, you need to be knowledgeable., • Follows all internal procedures and policies., • Completes assigned tasks and shift responsibilities daily., • Maintains customer satisfaction at high levels., • Ensure the quality of call standards are met for the department. POSITION REQUIREMENTS • College level, preferably Bachelor's degree in any course., • Good knowledge of MS Office and Internet Explorer., • At least 1 year´s work experience in call center and/or compliance positions., • Advanced level of English & Italian, • Strong customer service orientation., • Excellent communications skills (both oral and written)., • Team worker., • Attention to detail., • Flexibility regarding work schedule., • Any other language is a plus. PERKS & BENEFITS • Medical, Dental & Vision Insurance, • Employee Stock Purchase Plan, • Paid Vacation / Sick Leave, • Hybrid Work Schedule, • Tuition Assistance, • Corporate gatherings, team bonding events, and much more

Location: Madrid, Spain (On-site – Puerta de Toledo / Pirámides area) Company: Foundever® Working hours: Full-time | 39h/week Salary: €1,635.33 gross/month Contract: Fixed-term contract (3 months) Start date: ASAP Would you like to join an international fashion and footwear brand in a dynamic customer service environment? At Foundever®, we are looking for a native or bilingual Portuguese speaker with an advanced level of English to join our Madrid team as a Customer Service Advisor. Key Responsibilities • Support customers via phone, chat, and email, • Handle inquiries related to orders, deliveries, invoices, and claims, • Deliver an excellent customer experience, • Perform administrative and back-office customer support tasks What We Are Looking For: • Native or bilingual Portuguese, • Advanced English level (minimum C1), • Previous experience in customer service or call center environments is valued, • Legal eligibility to work in Spain Training • Paid training included in the contract, • Duration: 5 days, • Schedule: 09:00 – 18:00 What We Offer • Salary of €1,635.33 gross/month, • Monday to Friday schedule: 09:00 – 18:00 (including public holidays), • International and professional work environment, • Real opportunities for professional growth within Foundever®, • On-site work at our Madrid hub If you are interested in joining a multicultural team and developing your career in customer experience, we would like to hear from you. At Foundever, we invest in your professional and personal growth through a holistic well being approach covering physical health, work life balance, and social impact. Foundever is committed to equal opportunities, diversity, and inclusion. This recruitment process supports blind CV screening.

¿Quiénes somos? Comenzamos nuestras operaciones en marzo de 2012 como la aerolínea de bajo coste del Grupo Iberia. Somos una compañía que conecta personas de forma responsable, ofreciendo una experiencia única y al alcance de todos, basada en la excelencia, la puntualidad y la amabilidad. Con una visión clara: que cada vuelo sea una experiencia extraordinaria. Desde nuestros inicios, hemos apostado por un modelo “Low Cost, High Quality”, que combina las ventajas de las aerolíneas low-cost, como precios competitivos y eficiencia operativa, con atributos propios de las aerolíneas tradicionales, como clase Business, conexiones convenientes y programas de fidelización. Con base en la T4 del Aeropuerto de Madrid-Barajas, centramos nuestra operación en el corto y medio radio, ofreciendo tanto tráfico directo como conexiones con la red de largo radio de Iberia. Más de 68 millones de pasajeros han confiado en nosotros desde el inicio de nuestras operaciones. En 2025, nos situamos entre las cuatro principales aerolíneas del aeropuerto Adolfo Suárez Madrid-Barajas y somos líderes en las rutas entre Madrid y los archipiélagos españoles. La puntualidad es una de nuestras principales señas de identidad, reflejo de nuestro compromiso con la excelencia operativa y clave en nuestra trayectoria. Entre 2014 y 2018 fuimos la aerolínea low-cost más puntual del mundo, y conseguimos también el reconocimiento como la low-cost más puntual de Europa en 2019 y 2022. En 2023, 2024 y 2025 fuimos la aerolínea más puntual de Europa. Iberia Express forma parte del Grupo Iberia, cuya red opera a más de 140 destinos en todo el mundo y es líder en las conexiones entre Europa y América Latina. También formamos parte de IAG (International Airlines Group), uno de los mayores grupos de aerolíneas a nivel global, y somos miembros de oneworld, una alianza de quince compañías aéreas que conecta más de 900 destinos en 170 territorios. Lo que tendrás que hacer: Tendrás que dar apoyo a las 3 ramas dentro del departamento de Cliente: Customer Experience: • Realizar presentaciones semanales y mensuales sobre la calidad del servicio para el comité de dirección., • Supervisar el programa de Voz del Cliente (NPS) y llevar a cabo análisis específicos dentro del área de Experiencia del Cliente., • Revisar y categorizar los comentarios de los pasajeros obtenidos a través de la encuesta de satisfacción. Customer Service/ Reclamaciones: • Coordinar la gestión de las reclamaciones de pasajeros, incluyendo la interacción con proveedores, soporte y seguimiento., • Gestionar las recuperaciones del seguro MAPFRE., • Realizar el seguimiento y análisis de la actividad del Call Center. Servicio a bordo: • Analizar las incidencias reportadas por las tripulaciones., • Coordinar la gestión de incidencias con proveedores, realizar informes y seguimiento., • Gestionar los QCRs (Quality Control Reports). Lo que esperamos de ti: • Buscamos a una persona con capacidad para analizar, planificar y organizar tareas de manera efectiva., • Se requiere ser metódic@, detallista y riguros@ en el manejo de datos y procesos.Valoramos un perfil proactivo con pensamiento crítico, capaz de aportar soluciones creativas a desafíos complejos., • Habilidad para trabajar de manera colaborativa y efectiva en equipo., • Nivel medio/altode inglés., • Habilidades avanzadas en el manejo de Excel, garantizando la capacidad para realizar análisis, • detallados., • Se valoran conocimientos en: Amadeus/ Resiber y/o entorno aeroportuario. Lo que podemos ofrecerte: • Posibilidad de desarrollo y aprendizaje en el seno de una empresa reconocida por su prestigio, • en el sector., • Participación en un programa de prácticas remuneradas, brindándote una experiencia valiosa y reconocimiento por tu contribución., • Te proporcionaremos un entorno propicio para potenciar tus habilidades y conocimientos, promoviendo tu crecimientoprofesional., • Ayuda económica de 850€ al mes.

We are actively looking for a dynamic and customer-focused individual who can join our team as a Customer Care Representative in the Transaction Review Department. As the first line of compliance, you will play a key role as the resolution point for customers and agents’ inquiries. In this essential position, you will serve as a trusted advisor, providing exceptional service and support to address their inquiries, resolve issues, and ensure their overall satisfaction. Your primary responsibility will be to interact with customers and agents in a professional and courteous manner, effectively from a compliance perspective. You will listen attentively to their concerns, demonstrating empathy and understanding, while proactively offering solutions to meet their needs. As a Customer Care Representative inside Transaction Review Group, you will, not only, utilize your strong communication skills, but also your compliance knowledge to resolve the incoming inquiries from our customers and agents. Your ability to navigate customer inquiries with ease and efficiency will be crucial in delivering seamless and satisfying customer experience and at the same time complying with regulatory and internal rules. Overall, this role is a hybrid between Transaction Review Analyst and Customer care representative to resolve during the call the issues related to Compliance such as performing interviews to detect and prevent any risk related to Money Laundering, Terrorism Financing and fraud. ROLES & RESPONSIBILITIES • Resolves inquiries related to compliance via Phone, system email and internal system (FxClient)., • Perform interviews (create fraud questionnaire and fraud ID)., • Release or cancel transactions., • Unblock Customers., • Modify customer information., • Guide agent and customer about compliance rules., • Resolve product or service problems by clarifying the customer's complaint; determining the cause; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution and escalating the issue if necessary., • Recommend changes that may be needed to management by collecting customer information and analyzing customer needs., • Contributes to the TRG team by assisting in accomplishing department goals., • Keeping up to date with all the new changes and information which may be relevant to your position, you need to be knowledgeable., • Follows all internal procedures and policies., • Completes assigned tasks and shift responsibilities daily., • Maintains customer satisfaction at high levels., • Ensure the quality of call standards are met for the department. POSITION REQUIREMENTS • College level, preferably Bachelor's degree in any course., • Good knowledge of MS Office and Internet Explorer., • At least 1 year´s work experience in call center and/or compliance positions., • Advanced level of English & French, • Strong customer service orientation., • Excellent communications skills (both oral and written)., • Team worker., • Attention to detail., • Flexibility regarding work schedule., • Any other language is a plus. PERKS & BENEFITS • Medical, Dental & Vision Insurance, • Employee Stock Purchase Plan, • Paid Vacation / Sick Leave, • Hybrid Work Schedule, • Tuition Assistance, • Corporate gatherings, team bonding events, and much more

¡En Ayesa Digital crecemos contigo! Cada profesional de nuestra empresa es importante para nosotros. Gracias a ellos somos más de 11.000 personas trabajando con el mismo objetivo en 10 países. Si eres una persona entusiasta y buscas un nuevo reto profesional, ¡este es tu sitio! Actualmente buscamos un/a Técnico/a de Comunicaciones con al menos 5 años de experiencia para incorporarse a un proyecto estable y de larga duración dentro del sector bancario. ¡Anímate a dar el salto! ¡Te estamos esperando! ¿Qué vas a hacer? • Administración y soporte de entornos de telefonía Cisco y Microsoft Teams., • Gestión de Cisco Call Manager (CUCM) y participación en la migración de telefonía a Microsoft Teams., • Administración de telefonía en Microsoft Teams, tanto desde la aplicación Teams como en terminales físicos Yealink., • Gestión de Cisco Contact Center (CCX), incluyendo locuciones, colas de llamadas y Cisco Finesse., • Administración de CUACA (Attendant Console)., • Gestión y soporte de SBCs Oracle para el enrutamiento y análisis de llamadas., • Administración de Nice como plataforma de grabación de llamadas., • Soporte sobre la infraestructura de comunicaciones y participación en su evolución. ¿Qué buscamos? • Al menos 5 años de experiencia como Técnico/a de Comunicaciones., • Experiencia en Cisco Call Manager (CUCM)., • Experiencia en telefonía Microsoft Teams y terminales Yealink., • Conocimientos en Cisco Contact Center (CCX), Cisco Finesse y CUACA., • Experiencia con SBCs Oracle., • Experiencia con Nice., • Certificación CCNA o CCNP., • Disponibilidad para trabajar en modalidad híbrida y en turnos rotativos. ¿Dónde trabajarás? Modalidad híbrida en Madrid: • Dos semanas de teletrabajo., • Una semana presencial. Horario: • Turno de mañana: 07:00 a 15:00., • Turno de tarde: 13:00 a 21:00. Durante el primer año no será necesario realizar guardias hasta adquirir el conocimiento completo del entorno. Ofrecemos un camino lleno de aventuras: -¡Llega hasta donde tú quieras! Crece con nuestros programas de desarrollo! Te ayudaremos a marcar tu itinerario de futuro anualmente participando en proyectos vanguardistas con los mejores profesionales del sector. -Porque lo importante sois tú y los tuyos: contamos con políticas que facilitan la conciliación entre la vida profesional y personal: Flexibilidad horaria, Smart Job y jornada intensiva en verano. -Tú decides cómo usar tu dinero: disfruta de nuestra retribución flexible, contamos con: Seguro médico, Ticket Restaurant, Guardería y Transporte. -Plan Bienestar descuentos en viajes, tecnología, formación, deporte, belleza y ¡muchos más. -Diviértete participando en los diferentes concursos y actividades que organizamos: ¿te gusta el deporte, escribir, la fotografía? Todo tiene cabida. -¡Actualízate! apostamos por un aprendizaje continuo, contamos con formación ¡Únete a la multinacional española tecnológica referente en el mundo! Atendiendo a la Ley Orgánica 3/2007, de 22 de marzo, la empresa se ha marcado como objetivo promover la defensa y aplicación efectiva del principio de igualdad entre hombres y mujeres, evitando cualquier tipo de discriminación laboral por razón de sexo, garantizando así las mismas oportunidades de ingreso. Asimismo, fomentamos la diversidad, rechazando cualquier tipo de discriminación por razones de raza, sexo, diversidad funcional, religión, orientación sexual, identidad sexual, o cualquier otra condición personal o social, apostando por construir un entorno inclusivo y enriquecedor

We are actively looking for a dynamic and customer-focused individual who can join our team as a Customer Care Representative in the Transaction Review Department. As the first line of compliance, you will play a key role as the resolution point for customers and agents’ inquiries. In this essential position, you will serve as a trusted advisor, providing exceptional service and support to address their inquiries, resolve issues, and ensure their overall satisfaction. Your primary responsibility will be to interact with customers and agents in a professional and courteous manner, effectively from a compliance perspective. You will listen attentively to their concerns, demonstrating empathy and understanding, while proactively offering solutions to meet their needs. As a Customer Care Representative inside Transaction Review Group, you will, not only, utilize your strong communication skills, but also your compliance knowledge to resolve the incoming inquiries from our customers and agents. Your ability to navigate customer inquiries with ease and efficiency will be crucial in delivering seamless and satisfying customer experience and at the same time complying with regulatory and internal rules. Overall, this role is a hybrid between Transaction Review Analyst and Customer care representative to resolve during the call the issues related to Compliance such as performing interviews to detect and prevent any risk related to Money Laundering, Terrorism Financing and fraud. ROLES & RESPONSIBILITIES • Resolves inquiries related to compliance via Phone, system email and internal system (FxClient)., • Perform interviews (create fraud questionnaire and fraud ID)., • Release or cancel transactions., • Unblock Customers., • Modify customer information., • Guide agent and customer about compliance rules., • Resolve product or service problems by clarifying the customer's complaint; determining the cause; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution and escalating the issue if necessary., • Recommend changes that may be needed to management by collecting customer information and analyzing customer needs., • Contributes to the TRG team by assisting in accomplishing department goals., • Keeping up to date with all the new changes and information which may be relevant to your position, you need to be knowledgeable., • Follows all internal procedures and policies., • Completes assigned tasks and shift responsibilities daily., • Maintains customer satisfaction at high levels., • Ensure the quality of call standards are met for the department. POSITION REQUIREMENTS • College level, preferably Bachelor's degree in any course., • Good knowledge of MS Office and Internet Explorer., • At least 1 year´s work experience in call center and/or compliance positions., • Advanced level of English & German, • Strong customer service orientation., • Excellent communications skills (both oral and written)., • Team worker., • Attention to detail., • Flexibility regarding work schedule., • Any other language is a plus. PERKS & BENEFITS • Medical, Dental & Vision Insurance, • Employee Stock Purchase Plan, • Paid Vacation / Sick Leave, • Hybrid Work Schedule, • Tuition Assistance, • Corporate gatherings, team bonding events, and much more

We are actively looking for a dynamic and customer-focused individual who can join our team as a Customer Care Representative in the Transaction Review Department. As the first line of compliance, you will play a key role as the resolution point for customers and agents’ inquiries. In this essential position, you will serve as a trusted advisor, providing exceptional service and support to address their inquiries, resolve issues, and ensure their overall satisfaction. Your primary responsibility will be to interact with customers and agents in a professional and courteous manner, effectively from a compliance perspective. You will listen attentively to their concerns, demonstrating empathy and understanding, while proactively offering solutions to meet their needs. As a Customer Care Representative inside Transaction Review Group, you will, not only, utilize your strong communication skills, but also your compliance knowledge to resolve the incoming inquiries from our customers and agents. Your ability to navigate customer inquiries with ease and efficiency will be crucial in delivering seamless and satisfying customer experience and at the same time complying with regulatory and internal rules. Overall, this role is a hybrid between Transaction Review Analyst and Customer care representative to resolve during the call the issues related to Compliance such as performing interviews to detect and prevent any risk related to Money Laundering, Terrorism Financing and fraud. ROLES & RESPONSIBILITIES • Resolves inquiries related to compliance via Phone, system email and internal system (FxClient)., • Perform interviews (create fraud questionnaire and fraud ID)., • Release or cancel transactions., • Unblock Customers., • Modify customer information., • Guide agent and customer about compliance rules., • Resolve product or service problems by clarifying the customer's complaint; determining the cause; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution and escalating the issue if necessary., • Recommend changes that may be needed to management by collecting customer information and analyzing customer needs., • Contributes to the TRG team by assisting in accomplishing department goals., • Keeping up to date with all the new changes and information which may be relevant to your position, you need to be knowledgeable., • Follows all internal procedures and policies., • Completes assigned tasks and shift responsibilities daily., • Maintains customer satisfaction at high levels., • Ensure the quality of call standards are met for the department. POSITION REQUIREMENTS • College level, preferably Bachelor's degree in any course., • Good knowledge of MS Office and Internet Explorer., • At least 1 year´s work experience in call center and/or compliance positions., • Advanced level of English & Italian, • Strong customer service orientation., • Excellent communications skills (both oral and written)., • Team worker., • Attention to detail., • Flexibility regarding work schedule., • Any other language is a plus. PERKS & BENEFITS • Medical, Dental & Vision Insurance, • Employee Stock Purchase Plan, • Paid Vacation / Sick Leave, • Hybrid Work Schedule, • Tuition Assistance, • Corporate gatherings, team bonding events, and much more

Location: Madrid, Spain (On-site – Puerta de Toledo / Pirámides area) Company: Foundever® Working hours: Full-time | 39h/week Salary: €1,635.33 gross/month Contract: Fixed-term contract (3 months) Start date: ASAP Would you like to join an international fashion and footwear brand in a dynamic customer service environment? At Foundever®, we are looking for a native or bilingual Portuguese speaker with an advanced level of English to join our Madrid team as a Customer Service Advisor. Key Responsibilities • Support customers via phone, chat, and email, • Handle inquiries related to orders, deliveries, invoices, and claims, • Deliver an excellent customer experience, • Perform administrative and back-office customer support tasks What We Are Looking For: • Native or bilingual Portuguese, • Advanced English level (minimum C1), • Previous experience in customer service or call center environments is valued, • Legal eligibility to work in Spain Training • Paid training included in the contract, • Duration: 5 days, • Schedule: 09:00 – 18:00 What We Offer • Salary of €1,635.33 gross/month, • Monday to Friday schedule: 09:00 – 18:00 (including public holidays), • International and professional work environment, • Real opportunities for professional growth within Foundever®, • On-site work at our Madrid hub If you are interested in joining a multicultural team and developing your career in customer experience, we would like to hear from you. At Foundever, we invest in your professional and personal growth through a holistic well being approach covering physical health, work life balance, and social impact. Foundever is committed to equal opportunities, diversity, and inclusion. This recruitment process supports blind CV screening.

¡En Ayesa Digital crecemos contigo! Cada profesional de nuestra empresa es importante para nosotros. Gracias a ellos somos más de 11.000 personas trabajando con el mismo objetivo en 10 países. Si eres una persona entusiasta y buscas un nuevo reto profesional, ¡este es tu sitio! Actualmente buscamos un/a Técnico/a de Comunicaciones con al menos 5 años de experiencia para incorporarse a un proyecto estable y de larga duración dentro del sector bancario. ¡Anímate a dar el salto! ¡Te estamos esperando! ¿Qué vas a hacer? • Administración y soporte de entornos de telefonía Cisco y Microsoft Teams., • Gestión de Cisco Call Manager (CUCM) y participación en la migración de telefonía a Microsoft Teams., • Administración de telefonía en Microsoft Teams, tanto desde la aplicación Teams como en terminales físicos Yealink., • Gestión de Cisco Contact Center (CCX), incluyendo locuciones, colas de llamadas y Cisco Finesse., • Administración de CUACA (Attendant Console)., • Gestión y soporte de SBCs Oracle para el enrutamiento y análisis de llamadas., • Administración de Nice como plataforma de grabación de llamadas., • Soporte sobre la infraestructura de comunicaciones y participación en su evolución. ¿Qué buscamos? • Al menos 5 años de experiencia como Técnico/a de Comunicaciones., • Experiencia en Cisco Call Manager (CUCM)., • Experiencia en telefonía Microsoft Teams y terminales Yealink., • Conocimientos en Cisco Contact Center (CCX), Cisco Finesse y CUACA., • Experiencia con SBCs Oracle., • Experiencia con Nice., • Certificación CCNA o CCNP., • Disponibilidad para trabajar en modalidad híbrida y en turnos rotativos. ¿Dónde trabajarás? Modalidad híbrida en Madrid: • Dos semanas de teletrabajo., • Una semana presencial. Horario: • Turno de mañana: 07:00 a 15:00., • Turno de tarde: 13:00 a 21:00. Durante el primer año no será necesario realizar guardias hasta adquirir el conocimiento completo del entorno. Ofrecemos un camino lleno de aventuras: -¡Llega hasta donde tú quieras! Crece con nuestros programas de desarrollo! Te ayudaremos a marcar tu itinerario de futuro anualmente participando en proyectos vanguardistas con los mejores profesionales del sector. -Porque lo importante sois tú y los tuyos: contamos con políticas que facilitan la conciliación entre la vida profesional y personal: Flexibilidad horaria, Smart Job y jornada intensiva en verano. -Tú decides cómo usar tu dinero: disfruta de nuestra retribución flexible, contamos con: Seguro médico, Ticket Restaurant, Guardería y Transporte. -Plan Bienestar descuentos en viajes, tecnología, formación, deporte, belleza y ¡muchos más. -Diviértete participando en los diferentes concursos y actividades que organizamos: ¿te gusta el deporte, escribir, la fotografía? Todo tiene cabida. -¡Actualízate! apostamos por un aprendizaje continuo, contamos con formación ¡Únete a la multinacional española tecnológica referente en el mundo! Atendiendo a la Ley Orgánica 3/2007, de 22 de marzo, la empresa se ha marcado como objetivo promover la defensa y aplicación efectiva del principio de igualdad entre hombres y mujeres, evitando cualquier tipo de discriminación laboral por razón de sexo, garantizando así las mismas oportunidades de ingreso. Asimismo, fomentamos la diversidad, rechazando cualquier tipo de discriminación por razones de raza, sexo, diversidad funcional, religión, orientación sexual, identidad sexual, o cualquier otra condición personal o social, apostando por construir un entorno inclusivo y enriquecedor

We are actively looking for a dynamic and customer-focused individual who can join our team as a Customer Care Representative in the Transaction Review Department. As the first line of compliance, you will play a key role as the resolution point for customers and agents’ inquiries. In this essential position, you will serve as a trusted advisor, providing exceptional service and support to address their inquiries, resolve issues, and ensure their overall satisfaction. Your primary responsibility will be to interact with customers and agents in a professional and courteous manner, effectively from a compliance perspective. You will listen attentively to their concerns, demonstrating empathy and understanding, while proactively offering solutions to meet their needs. As a Customer Care Representative inside Transaction Review Group, you will, not only, utilize your strong communication skills, but also your compliance knowledge to resolve the incoming inquiries from our customers and agents. Your ability to navigate customer inquiries with ease and efficiency will be crucial in delivering seamless and satisfying customer experience and at the same time complying with regulatory and internal rules. Overall, this role is a hybrid between Transaction Review Analyst and Customer care representative to resolve during the call the issues related to Compliance such as performing interviews to detect and prevent any risk related to Money Laundering, Terrorism Financing and fraud. ROLES & RESPONSIBILITIES • Resolves inquiries related to compliance via Phone, system email and internal system (FxClient)., • Perform interviews (create fraud questionnaire and fraud ID)., • Release or cancel transactions., • Unblock Customers., • Modify customer information., • Guide agent and customer about compliance rules., • Resolve product or service problems by clarifying the customer's complaint; determining the cause; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution and escalating the issue if necessary., • Recommend changes that may be needed to management by collecting customer information and analyzing customer needs., • Contributes to the TRG team by assisting in accomplishing department goals., • Keeping up to date with all the new changes and information which may be relevant to your position, you need to be knowledgeable., • Follows all internal procedures and policies., • Completes assigned tasks and shift responsibilities daily., • Maintains customer satisfaction at high levels., • Ensure the quality of call standards are met for the department. POSITION REQUIREMENTS • College level, preferably Bachelor's degree in any course., • Good knowledge of MS Office and Internet Explorer., • At least 1 year´s work experience in call center and/or compliance positions., • Advanced level of English & Italian, • Strong customer service orientation., • Excellent communications skills (both oral and written)., • Team worker., • Attention to detail., • Flexibility regarding work schedule., • Any other language is a plus. PERKS & BENEFITS • Medical, Dental & Vision Insurance, • Employee Stock Purchase Plan, • Paid Vacation / Sick Leave, • Hybrid Work Schedule, • Tuition Assistance, • Corporate gatherings, team bonding events, and much more

We are actively looking for a dynamic and customer-focused individual who can join our team as a Customer Care Representative in the Transaction Review Department. As the first line of compliance, you will play a key role as the resolution point for customers and agents’ inquiries. In this essential position, you will serve as a trusted advisor, providing exceptional service and support to address their inquiries, resolve issues, and ensure their overall satisfaction. Your primary responsibility will be to interact with customers and agents in a professional and courteous manner, effectively from a compliance perspective. You will listen attentively to their concerns, demonstrating empathy and understanding, while proactively offering solutions to meet their needs. As a Customer Care Representative inside Transaction Review Group, you will, not only, utilize your strong communication skills, but also your compliance knowledge to resolve the incoming inquiries from our customers and agents. Your ability to navigate customer inquiries with ease and efficiency will be crucial in delivering seamless and satisfying customer experience and at the same time complying with regulatory and internal rules. Overall, this role is a hybrid between Transaction Review Analyst and Customer care representative to resolve during the call the issues related to Compliance such as performing interviews to detect and prevent any risk related to Money Laundering, Terrorism Financing and fraud. ROLES & RESPONSIBILITIES • Resolves inquiries related to compliance via Phone, system email and internal system (FxClient)., • Perform interviews (create fraud questionnaire and fraud ID)., • Release or cancel transactions., • Unblock Customers., • Modify customer information., • Guide agent and customer about compliance rules., • Resolve product or service problems by clarifying the customer's complaint; determining the cause; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution and escalating the issue if necessary., • Recommend changes that may be needed to management by collecting customer information and analyzing customer needs., • Contributes to the TRG team by assisting in accomplishing department goals., • Keeping up to date with all the new changes and information which may be relevant to your position, you need to be knowledgeable., • Follows all internal procedures and policies., • Completes assigned tasks and shift responsibilities daily., • Maintains customer satisfaction at high levels., • Ensure the quality of call standards are met for the department. POSITION REQUIREMENTS • College level, preferably Bachelor's degree in any course., • Good knowledge of MS Office and Internet Explorer., • At least 1 year´s work experience in call center and/or compliance positions., • Advanced level of English & French, • Strong customer service orientation., • Excellent communications skills (both oral and written)., • Team worker., • Attention to detail., • Flexibility regarding work schedule., • Any other language is a plus. PERKS & BENEFITS • Medical, Dental & Vision Insurance, • Employee Stock Purchase Plan, • Paid Vacation / Sick Leave, • Hybrid Work Schedule, • Tuition Assistance, • Corporate gatherings, team bonding events, and much more

Verstärke unser B2B Outbound Vertriebsteam! Arbeiten im Homeoffice Abwechslungsreiche Projekte Flexible Arbeitszeiten Du telefonierst gerne und Vertrieb ist dein Ding? Dann bist du bei uns genau richtig, um als Vertriebsmitarbeiter Outbound (m/w/d) unser Team zu verstärken. Deine Aufgaben: Planung qualifizierter Termine mit wichtigen Entscheidungsträgern in Zielunternehmen Identifizierung der Entscheidungsträger, Qualifizierung von Interesse Sorgfältige Nachbereitung der gewonnenen Informationen, um den Vertrieb unserer Geschäftspartner effektiv zu unterstützen Was du mitbringen solltest: Erste Erfahrung im Vertrieb oder Call-Center, idealerweise im B2B-Bereich Spaß an der Telefonie und dem Umgang mit Kunden Du bist eine kommunikationsstarke Persönlichkeit Deutsch auf muttersprachlichem Niveau und gutes Englisch Sicherer Umgang mit dem PC Deine Benefits: Du wählst deinen Arbeitsort: Ob von zuhause oder vom Häuschen am See – arbeite, wo auch immer es Dir beliebt. Top Vereinbarkeit von Job und Familien-/Privatleben durch remote Arbeiten und flexible Arbeitszeitmodelle Sicherer Arbeitsplatz und Festanstellung in Teilzeit oder Vollzeit Abwechslungsreiche, spannende Projekte aus den unterschiedlichsten Branchen Ein lockeres und wertschätzendes Miteinander Lust, ein Teil der SalesRakete zu werden? Dann bewirb dich jetzt! Wir freuen uns auf deine Unterlagen. Über uns Wir verstehen uns als externes Vertriebsteam unserer Geschäftspartner und stehen für authentische Gesprächsführung. Stumpfes Ablesen monotoner Leitfäden gibt es bei uns nicht. Wir arbeiten eng mit unseren Kunden zusammen, denken mit und holen als Team aus jedem Projekt das Beste heraus. Du bist Herzblutvertriebler und bringst bereits erste Erfahrung im Vertrieb oder Call-Center mit? Dann bist du bei uns genau richtig. Wir arbeiten an abwechslungsreichen Projekten aus unterschiedlichen Branchen und schauen gemeinsam, welches Projekt am besten zu deinen Erfahrungen und Skills passt. Sämtliche Bezeichnungen richten sich an alle Geschlechter.

Sobre Fintonic En Fintonic estamos en pleno renacer. Tenemos más de 12 años de historia como referente del mundo fintech en España, y hoy comenzamos un nuevo capítulo: más ambicioso, más dinámico, más emocionante. ¿El objetivo? Convertirnos en el estándar definitivo del score crediticio y en el principal marketplace de financiación al consumo, gracias a una tecnología superior y un dominio absoluto del uso de los datos. Nos respaldan inversores institucionales de primer nivel como ING Ventures y SquareOne Capital. Estamos formando un nuevo equipo que no solo se suma al viaje, sino que lo lidera. 💪Tu misión Buscamos un perfil mid para Fintonic cuya misión será desarrollar soluciones de analítica avanzada y machine learning orientadas al análisis de riesgo, automatización de procesos y mejora continua del negocio. ¿Qué harás? • Desarrollo y mantenimiento del ecosistema de servicios asociados al análisis de riesgo de los usuarios, aplicando técnicas de analítica avanzada y Machine Learning. Esto incluye la implementación de modelos de scoring, categorización de transacciones, detección de comercios, extracción automática de información financiera, detección de fraude, listas negras (blacklists), control de calidad de datos y sistemas de sanción (Wanna)., • Brindar soporte diario y resolución de incidencias relacionadas con los sistemas de analítica avanzada, en colaboración con agentes del call center y analistas de riesgo., • Mejora general de procesos de Advanced Analytics 💫Sobre ti • Tienes una titulación en Estadística, Matemáticas, Ingeniería, Informática, Ciencia de Datos o campos afines., • Tienes 2 años de experiencia trabajando en proyectos de ciencia de datos aplicados a negocio dentro del sector financiero., • Tienes experiencia ejecutando iniciativas de machine learning en entornos productivos y colaborando con perfiles multidisciplinares (analistas, ingenieros, producto, soporte)., • IMPRESCINDIBLE contar con experiencia previa en la construcción y mantenimiento de modelos de riesgo, detección de fraude, o motores de scoring (idealmente en fintech o banca digital)., • Dominas Python para análisis de datos, machine learning y automatización., • Has utilizado Visual Studio Code como entorno de desarrollo., • Controlas versiones con GitLab, • Tienes conocimientos en Docker para contenerización y despliegue de modelos en producción., • Usas servicios en la nube, especialmente AWS., • Trabajas con bases de datos relacionales y no relacionales: MongoDB, Redshift, MySQL., • Tienes conocimientos en visualización de datos, documentación técnica y gestión de tareas: Google Sheets, Confluence, Jira., • Monitoreo de sistemas y rendimiento con Datadog. Habilidades y Competencias que necesitarás: • Capacidad para traducir necesidades de negocio en soluciones técnicas escalables y sostenibles., • Alta capacidad analítica, orientación a resultados y pensamiento crítico., • Buenas habilidades de comunicación para interactuar con equipos técnicos y no técnicos., • Resolución ágil de incidencias en producción y soporte técnico colaborativo. Lo que te ofrecemos • Disfrutarás de retribución flexible: tickets restaurante, transporte, seguro médico, guardería, formación, • Programas de desarrollo profesional, • Clases de inglés, • Formación técnica y en habilidades blandas, • Ayuda al deporte, • 24 días de vacaciones + 24 o 31 de diciembre, • Seguro de vida una vez superado el periodo de prueba, • Y en tu cumple 🎂, tendrás la tarde libre 🚀Conoce nuestros principios y valores • Ganamos la confianza siendo transparentes, • Los datos son nuestro superpoder, • Hacemos pocas cosas, pero las hacemos excepcionalmente bien, • Siempre cumplimos nuestras promesas, • Resolvemos las cosas con ingenio 💙 En Fintonic, creemos en el poder de la diversidad. Nuestro equipo está formado por personas de diferentes culturas, trayectorias y formas de ser. No discriminamos por orientación sexual, identidad o expresión de género, ni por ninguna otra condición personal. Si compartes nuestros valores, ¡nos encantará conocerte! Puedes encontrar información sobre cómo procesamos sus datos personales en el siguiente enlace.

We are actively looking for a dynamic and customer-focused individual who can join our team as a Customer Care Representative in the Transaction Review Department. As the first line of compliance, you will play a key role as the resolution point for customers and agents’ inquiries. In this essential position, you will serve as a trusted advisor, providing exceptional service and support to address their inquiries, resolve issues, and ensure their overall satisfaction. Your primary responsibility will be to interact with customers and agents in a professional and courteous manner, effectively from a compliance perspective. You will listen attentively to their concerns, demonstrating empathy and understanding, while proactively offering solutions to meet their needs. As a Customer Care Representative inside Transaction Review Group, you will, not only, utilize your strong communication skills, but also your compliance knowledge to resolve the incoming inquiries from our customers and agents. Your ability to navigate customer inquiries with ease and efficiency will be crucial in delivering seamless and satisfying customer experience and at the same time complying with regulatory and internal rules. Overall, this role is a hybrid between Transaction Review Analyst and Customer care representative to resolve during the call the issues related to Compliance such as performing interviews to detect and prevent any risk related to Money Laundering, Terrorism Financing and fraud. ROLES & RESPONSIBILITIES • Resolves inquiries related to compliance via Phone, system email and internal system (FxClient)., • Perform interviews (create fraud questionnaire and fraud ID)., • Release or cancel transactions., • Unblock Customers., • Modify customer information., • Guide agent and customer about compliance rules., • Resolve product or service problems by clarifying the customer's complaint; determining the cause; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution and escalating the issue if necessary., • Recommend changes that may be needed to management by collecting customer information and analyzing customer needs., • Contributes to the TRG team by assisting in accomplishing department goals., • Keeping up to date with all the new changes and information which may be relevant to your position, you need to be knowledgeable., • Follows all internal procedures and policies., • Completes assigned tasks and shift responsibilities daily., • Maintains customer satisfaction at high levels., • Ensure the quality of call standards are met for the department. POSITION REQUIREMENTS • College level, preferably Bachelor's degree in any course., • Good knowledge of MS Office and Internet Explorer., • At least 1 year´s work experience in call center and/or compliance positions., • Advanced level of English & French, • Strong customer service orientation., • Excellent communications skills (both oral and written)., • Team worker., • Attention to detail., • Flexibility regarding work schedule., • Any other language is a plus. PERKS & BENEFITS • Medical, Dental & Vision Insurance, • Employee Stock Purchase Plan, • Paid Vacation / Sick Leave, • Hybrid Work Schedule, • Tuition Assistance, • Corporate gatherings, team bonding events, and much more

Presencial / Contrato indefinido En Ares Proptech necesitamos incorporar un Appointment Setter / Gestor de Leads Inmobiliarios. (Lugar de trabajo: Chamartin) Ofrecemos: contrato indefinido, sueldo fijo + comisiones + incentivos 🎯 Qué vas a hacer • Contactar leads cualificados (no puerta fría), • Hacer seguimiento estratégico (no insistencia vacía), • Detectar motivación real de venta, • Coordinar citas con el equipo comercial, • Alimentar el CRM con criterio (no rellenar por rellenar) ⚠️ A quién NO buscamos • Personas que necesitan que les digan qué hacer todo el tiempo, • Perfiles de call center sin ambición comercial, • Gente cómoda con lo básico Si buscas “un trabajo tranquilo”, este no es tu sitio. 🚀 A quién SÍ buscamos • Perfil comercial, ambicioso y con energía, • Buena comunicación y capacidad de persuasión, • Mentalidad de mejora constante, • Que entienda que su rendimiento impacta directamente en resultados 💼 Qué ofrecemos • Formación en nuestro sistema, • Entorno de alto rendimiento, • Posibilidad real de crecimiento dentro de la compañía 🔥 Importante No valoramos tanto tu experiencia como tu actitud. Si encajas, no envíes un CV estándar. Cuéntanos por qué deberíamos hablar contigo.

Presencial / Contrato indefinido En Ares Proptech necesitamos incorporar un Appointment Setter / Gestor de Leads Inmobiliarios. (Lugar de trabajo: Chamartin) Ofrecemos: contrato indefinido, sueldo fijo + comisiones + incentivos 🎯 Qué vas a hacer • Contactar leads cualificados (no puerta fría), • Hacer seguimiento estratégico (no insistencia vacía), • Detectar motivación real de venta, • Coordinar citas con el equipo comercial, • Alimentar el CRM con criterio (no rellenar por rellenar) ⚠️ A quién NO buscamos • Personas que necesitan que les digan qué hacer todo el tiempo, • Perfiles de call center sin ambición comercial, • Gente cómoda con lo básico Si buscas “un trabajo tranquilo”, este no es tu sitio. 🚀 A quién SÍ buscamos • Perfil comercial, ambicioso y con energía, • Buena comunicación y capacidad de persuasión, • Mentalidad de mejora constante, • Que entienda que su rendimiento impacta directamente en resultados 💼 Qué ofrecemos • Formación en nuestro sistema, • Entorno de alto rendimiento, • Posibilidad real de crecimiento dentro de la compañía 🔥 Importante No valoramos tanto tu experiencia como tu actitud. Si encajas, no envíes un CV estándar. Cuéntanos por qué deberíamos hablar contigo.

Description Assistant Nurse Manager - Kadlec Regional Medical Center - Richland, WA The Assistant Nurse Manager (ANM) is a professional Registered Nurse reporting to the unit director/manager who utilizes the nursing process to manage clinical and operational activities within assigned shift. The ANM is responsible for supporting the director/manager in planning, organizing, directing, and evaluating services of the unit and providing managerial presence for all shifts. The ANM is responsible for managing clinical and non-clinical caregivers and providing input to the director/manager for evaluation purposes related to performance. Duties include but not limited to compliance to professional nursing standards and regulatory requirements; implementing and monitoring compliance to policies, processes and clinical priorities, coaching, mentoring and collaborating to deliver quality health care to patients. Providence caregivers are not simply valued – they’re invaluable. Join our team at Kadlec Regional Medical Center and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Shift Details: Full Time, Day Shift, 40 working hours weekly Required Qualifications: Graduate from School of nursing (BS, or BSN). Registered Nurses employed in this role prior to November 1, 2024 are encouraged to pursue the BSN degree but obtaining the degree will not be a condition of employment. Upon hire: Washington Registered Nurse License Upon hire: National Provider BLS - American Heart Association Preferred Qualifications: Recent clinical experience in an acute care hospital. Charge Nurse/Relief Charge Nurse experience. Leadership experience. Shared Governance experience. Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our mission of providing safe, compassionate care. About Providence At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. About the Team Located in sunny Tri-Cities, Washington, Kadlec is the largest non-profit healthcare provider in the region, offering primary and specialty care to patients in the Tri-Cities and surrounding region. Kadlec is the premier choice for customer service excellence, providing compassionate healthcare by combining cutting-edge technology and innovation with evidence-based, patient-focused care. Kadlec is the home to a growing open-heart surgery and interventional cardiology program, the region's only level III Neonatal Intensive Care Unit, a world-class all digital outpatient imaging center as well as a number of other innovative services and programs. Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement. For any concerns with this posting relating to the posting requirements in RCW 49.58.110(1), please click here where you can access an email link to submit your concern. Requsition ID: 435311 Company: Kadlec Jobs Job Category: Nursing-Patient Facing Job Function: Nursing Job Schedule: Full time Job Shift: Day Career Track: Leadership Department: 3010 RN RESOURCE TEAM Address: WA Richland 888 Swift Blvd Work Location: Kadlec Regional Medical Ctr-Richland Workplace Type: On-site Pay Range: $56.25 - $88.81 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. PandoLogic. Category:Healthcare, Keywords:Assistant Nurse Manager, Location:Richland, WA-99354

The mission of OrgStore is to provide an easy-to-use, fully-managed platform to store and search data. With Postgres as our cornerstone technology, we focus on transactional (OLTP) data use-cases while providing a custom data plane and a flexible administrative layer. Our users are the thousands of engineers representing hundreds of teams producing products at Datadog. As a platform infrastructure team, our goal is to accelerate product teams by helping them rapidly stand up new features and make step change improvements to their application's performance. Data storage is ubiquitous and the service we are providing is critical for Datadog as the business scales and expands its product offerings. As the Engineering Manager for the OrgStore Blueprint Team, you will lead a high-performing team of software engineers, guiding them in building and maintaining these mission-critical systems. Collaboration is key in this role, needing to work closely with other engineering, product, and support teams across Datadog. Your strategic vision will not only guide your team's day-to-day operations but also influence the long-term roadmap of support within Datadog. At Datadog, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them. • Guide and mentor a diverse team of 4-8 software engineers, fostering their career growth while ensuring high team performance., • Drive the technical roadmap in collaboration with your team, product managers, and support teams ensuring it aligns with company objectives and directly contributes to improving customer satisfaction., • Engage strategically with complex technical problems and work with your team to produce well-defined and actionable plans., • Be a core contributor and reviewer of code, lead design decisions, and participate in our well-scoped on-call rotation., • Understand the broader business context to align technical decisions with business goals, supporting long-term objectives and driving innovation., • Contribute to engineering-wide initiatives as a member of Datadog’s engineering management team., • A seasoned software engineer with experience building developer tools, running databases, and maintaining infrastructure with a focus on reliability and fault tolerance, • A proven leader with the ability to manage team dynamics, set goals, provide feedback, and foster a positive and productive work environment, • A capable project manager who can plan, organize, and oversee multiple software engineering projects, • An excellent communicator who is comfortable interacting with team members, stakeholders, and upper management alike, • Demonstrated ability to use AI coding tools in day-to-day workflows and validate, critique, and refine AI-generated output, • Bonus points: you’re motivated to push the boundaries of how AI can improve software engineering best practices and contribute to building AI-enabled products Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply. • New hire stock equity (RSUs) and employee stock purchase plan (ESPP), • Continuous professional development, product training, and career pathing, • Intradepartmental mentor and buddy program for in-house networking, • An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups), • Access to Inclusion Talks, our Internal panel discussions, • Free, global mental health benefits for employees and dependents age 6+, • Competitive global benefits Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog. Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center. Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference. Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications. Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines. #J-18808-Ljbffr

🚀 We are looking for the very Top Talent…and we would be delighted if you were to join our team! More in details, UST is a multinational company based in North America, certified as a Top Employer and Great Place to Work company with over 35.000 employees all over the world and presence in more than 35 countries. We are leaders on digital technology services, and we provide large-scale technologic solutions to big companies. 🔎 What we look for? We are looking for Application Operations Support , to contribute in a project with one of our global customer in wealth management. 📍 Work Location: Work model in hybrid in Madrid (3 days at the office, 2 WFH), Feel free to apply if you are also open to relocation! 📋 Main tasks and accountabilities will be: • Ensuring the operation of core banking applications in respect to application management (2nd level support), • Processing of incident tickets generated by monitoring systems and the local service desk within SLAs, • Performing coordination / communication tasks between incident managers, applications service owners, 3rd-level support and other IT / Business stakeholders, • Takeover of periodical on-call duty (weekly 7x24), • Administration of change requests, for application related process fulfillment, • Participation in periodic releases on weekends, • Engage in projects relating to operational aspects for existing or newly integrated applications, • Process optimization and automation of repetitive tasks including handover to L1 (Control Center) 💡 What do we expect from you? • Professional experience in application support, • Good Unix know-how (shell scripting is an advantage), • Knowledge of Windows OS at server level, • Knowledge of Java application server / database / AWA is an advantage, • Good written and spoken English, German an advantage Nice to have • ITIL Foundation certification, • Ideally, experience in banking with a knowledge of financial products, • Process-oriented and analytical approach 💰 What can we offer? ✈️ 23 days of Annual Leave plus the 24th and 31st of December as discretionary days! ❤️ Numerous benefits (Health Care Plan, teleworking compensation, Life and Accident Insurances). 🍴 `Retribución Flexible´ Program: (Meals, Kinder Garden, Transport, online English lessons, Health Care Plan…) 🎓 Free access to several training platforms 🚀 Professional stability and career plans 🚶 UST also, compensates referrals from which you could benefit when you refer professionals. 🔗 The option to pick between 12 or 14 payments along the year. 🏡 Real Work Life Balance measures (flexibility, WFH or remote work policy, compacted hours during summertime…) 🎁 UST Club Platform discounts and gym Access discounts 📧 If you would like to know more, don’t hesitate to apply and we’ll get in touch to fill you in detail. We are waiting for you! In UST we are committed to equal opportunities in our selection processes and do not discriminate based on race, gender, disability, age, religion, sexual orientation or nationality. We have a special commitment to Disability & Inclusion, so we are interested in hiring people with disability certificate.