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  • Finance Intern
    Finance Intern
    hace 18 horas
    Jornada completa
    Eixample, Barcelona

    We’re looking for a Finance Intern to join our team at The Hoxton, Poblenou! The Hoxton Poblenou in the city of Barcelona is our 11th Hoxton. The hotel boasts 240 bedrooms of different sizes, a large restaurant Four Corners with The Slice shop and La Bodega, a rooftop pool and our taqueria Tope, a bright and airy lobby, a multi-functional basement events space and The Apartment (our unique meetings & events concept). More about us…. The Hoxton is a series of open-house hotels, each in a neighbourhood that we love. Ever since we opened our first hotel in Shoreditch, we’ve never just been about offering a bed for the night. We want to be more than that: proving style doesn’t need to be sacrificed for good value and providing a place where guests can hang out alongside the locals and submerse themselves in the neighbourhood with vibrant, welcoming public spaces. Reporting to our Director of Finance , you will be responsible for supporting the daily business operations for 5-6 months starting in September 2026. What's in it for you... Become part of a team that’s very passionate about creating great hospitality experiences. Internship allowance of 500€ gross per month. Food on us during your shift. Enjoy a free night at The Hoxton and a meal for two when you first start with us. Training to get you settled into your role with ongoing development that helps you think, make and thrive to set you up for success at work. Time off to volunteer with one of our partner charities. Hox Hero our reward for going the extra mile and living our values. An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. Regular team get togethers, from our High Fives to our (pretty special!) team parties – we know how to have a good time! The chance to challenge the norm and work in an environment that is both creative and rewarding. Join an innovative, fast-growing, international group that is shaking things up on the hospitality scene. Excellent discounts across The Hoxton and the global Ennismore family. Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! What you’ll do… Comply with all applicable laws related to fraud and collection procedure. Generate and provide accurate and timely results in the form of reports. Analyse information and evaluate results to choose the best solution and solve problems. Develop specific goals and plan to prioritize, organize, and accomplish your work. Submit reports in a timely manner, ensuring delivery deadlines. Daily reconciliation of revenues and preparation of daily Income Audit Pack. What we’re looking for… Individuals. You’re looking for a place where you can be you; no clones in suits here. Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night. You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience. You’re not precious. We leave our egos at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. If we got stuck in a lift together, we’d have a good time and share a few laughs. You want to be part of a team that works hard, supports each other and has fun along the way. Currently enrolled in a Bachelor’s Degree or Master’s Degree in Hospitality Management, Economics or Business Administration. Must be fluent in Spanish and English. Good use of Excel, and any management system knowledge is considered a plus. You are scarily organised, have the ability to multi-task and spin a million plates in the air at one time, prioritise and re-prioritise as things come in. Passion for numbers, teamwork and achieving our goals.

    Sin experiencia
    Inscripción fácil
  • Lobby Ambassador Intern
    Lobby Ambassador Intern
    hace 18 horas
    Jornada completa
    Eixample, Barcelona

    SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary! What you’ll do We are looking for a Lobby Ambassador Intern to join the SLS Barcelona team. Under the guidance of the Front Office and Guest Experience teams, you will act as a key point of contact in the lobby, delivering exceptional guest service from arrival to departure and ensuring memorable first and last impressions. You will: Welcome guests warmly upon arrival and departure, creating a positive and lasting first impression. Maintain a visible and engaging presence in the lobby, acting as a brand ambassador. Support valet operations when needed, including assisting guests with luggage handling, room escorting, and providing in-room orientation when required. Provide accurate information about hotel facilities, services, events, and local attractions. Anticipate guest needs and personalize their experience by recognizing preferences and requests. Handle guest inquiries, requests, and complaints with professionalism and empathy, ensuring timely resolution. Assist with check-in/check-out flow by supporting the Front Office team during busy periods. Monitor public areas to ensure cleanliness, organization, and guest comfort at all times. Stay informed about daily events, hotel activities, and local recommendations. Coordinate with other departments to ensure seamless service delivery and follow-up on guest requests. Proactively engage with guests to enhance their overall experience and promote hotel services.

    Sin experiencia
    Inscripción fácil
  • Purchasing Agent - Hotel Arts Barcelona
    Purchasing Agent - Hotel Arts Barcelona
    hace 5 días
    Jornada completa
    Eixample, Barcelona

    POSITION SUMMARY Calculate figures for food inventories, orders, and costs. Maintain clear and organized records to ensure all reports and invoices are filed and stored properly. Post invoices using computer programs. Conduct inventory audits to determine inventory levels and needs. Complete requisition forms for inventory and supplies. Notify manager/supervisor of low stock levels. Verify and track received inventory and complete inventory reports and logs. Reconcile shipping invoices and receiving reports to ensure count accuracy. Receive, unload, and process deliveries. Refuse acceptance of damaged, unacceptable, or incorrect items. Troubleshoot vendor delivery issues and oversee return process. Adhere to food safety and handling policies and procedures across all food-related areas. Monitor PAR levels for all food items to ensure proper levels. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education : High school diploma or G.E.D. equivalent. Related Work Experience : At least 1 year of related work experience. Supervisory Experience : No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

    Sin experiencia
    Inscripción fácil
  • Director/a de Restaurante
    Director/a de Restaurante
    hace 7 días
    €35000–€42000 anual
    Jornada completa
    Sant Andreu, Barcelona

    Singular es un proyecto de restauración y ocio en Barcelona formado actualmente por dos conceptos: Singular Smash Burger y Singular Copas y Billares. Nos encontramos en una etapa de profesionalización y crecimiento, implantando nuevos sistemas de gestión, procedimientos, indicadores de rendimiento y una estructura operativa que nos permita mejorar la rentabilidad y preparar el negocio para su siguiente etapa. Buscamos incorporar un/a Operations Manager / Responsable de Operaciones que trabaje directamente con la propiedad y se convierta progresivamente en una figura clave dentro de la compañía. No buscamos únicamente a alguien que supervise los locales. Buscamos una persona muy operativa, resolutiva, analítica y con capacidad de liderazgo, capaz de detectar problemas, proponer soluciones y asegurarse de que las cosas sucedan. ¿Cuál será tu misión? Asumir progresivamente la coordinación de la operación de nuestros establecimientos, mejorando equipos, procesos y resultados, y reduciendo la dependencia de la propiedad en la gestión diaria. Principales responsabilidades • Supervisar la operativa de los establecimientos., • Coordinar, acompañar y exigir resultados a los responsables de cada área., • Organizar y optimizar equipos, horarios y necesidades de personal., • Implantar y mejorar procedimientos, protocolos y sistemas de trabajo., • Analizar ventas, costes, productividad, mermas y principales KPIs., • Trabajar con dirección sobre la cuenta de resultados y rentabilidad de cada unidad., • Detectar ineficiencias y ejecutar planes de mejora., • Supervisar estándares de producto, servicio, limpieza y experiencia de cliente., • Participar en selección, formación, evaluación y desarrollo de los equipos., • Controlar inventarios, compras y proveedores junto con los responsables correspondientes., • Mejorar la comunicación y coordinación entre dirección y los diferentes equipos., • Ayudar a construir una estructura operativa escalable y preparada para el crecimiento. ¿Qué perfil buscamos? Buscamos una persona con experiencia en gestión de operaciones dentro de restauración, especialmente interesante si procede de restauración organizada, fast casual, casual dining, burgers, delivery o conceptos con un volumen operativo importante. Valoraremos especialmente: • Experiencia como Operations Manager, Area Manager, Restaurant Manager, F&B Manager o posiciones similares., • Experiencia gestionando y desarrollando equipos., • Conocimiento de costes, ratios y cuenta de explotación., • Capacidad para trabajar mediante KPIs y objetivos., • Experiencia implantando procedimientos y mejorando operaciones., • Perfil hands-on: buscamos alguien que conozca la realidad del local y no gestione únicamente desde un despacho., • Liderazgo, criterio y capacidad para tomar decisiones., • Organización y autonomía., • Orientación clara a resultados y rentabilidad., • Mentalidad emprendedora y comodidad trabajando en una empresa ágil y en proceso de profesionalización. ¿Qué ofrecemos? • Incorporación a un proyecto con identidad propia y recorrido de crecimiento., • Contacto directo con la propiedad., • Autonomía real y capacidad de decisión., • Posibilidad de construir y mejorar la estructura operativa de la compañía., • Responsabilidad progresiva sobre los diferentes negocios., • Posibilidades reales de crecimiento profesional conforme evolucione el proyecto., • Contrato indefinido., • Jornada completa., • Barcelona., • Salario fijo competitivo + variable vinculado a objetivos, en función de experiencia y adecuación al puesto. Una última cosa Buscamos a alguien que quiera construir, no simplemente ocupar una posición. Si disfrutas entrando en una operación, entendiendo qué funciona y qué no, organizando equipos, analizando números y convirtiendo problemas en procesos y resultados, nos gustaría conocerte.

    ¡Incorporación inmediata!
    Inscripción fácil
  • Training Manager - W Barcelona
    Training Manager - W Barcelona
    hace 5 días
    Jornada completa
    Eixample, Barcelona

    JOB SUMMARY Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization’s mission and vision. Works with property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Conducts needs assessments, designs and develops training programs and facilitates the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment. CANDIDATE PROFILE Education and Experience • 2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major. • 4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer. • Relevant work experience required. CORE WORK ACTIVITIES Administering Employee Training Programs • Promotes and informs employees about all training programs. • Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. • Helps employees identify specific behaviors that will contribute to service excellence. • Ensures employees receive on-going training to understand guest expectations. • Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills. • Meets with training cadre on a regular basis to support training efforts. • Observes service behaviors of employees and provides feedback to individuals and/or managers. Evaluating Training Programs Effectiveness • Monitors enrollment and attendance at training classes. • Meets regularly with participants to assess progress and address concerns. • Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills. • Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. • Measures transfer of learning from training courses to the operation. • Ensures adult learning principles are incorporated into training programs. Developing Training Program Plans and Budgets • Ensures all training and development activities (department specific and general property training) are strategically linked to the organization’s mission and vision. • Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance. • Makes any necessary adjustments to training methodology and/or re-trains as appropriate. • Aligns current training and development programs to effectively impact key business indicators. • Establishes guidelines so employees understand expectations and parameters. • Develops specific training to improve service performance. • Drives brand values and philosophy in all training and development activities. • Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Managing Training Budgets • Participates in the development of the Training budget as required. • Manages budget in alignment with Human Resources and property financial goals. • Manages department controllable expenses to achieve or exceed budgeted goals. • Utilizes P-card if appropriate to control and monitor departmental expenditures. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

    Sin experiencia
    Inscripción fácil
  • Camarero/a y Dependiente/a
    Camarero/a y Dependiente/a
    hace 13 días
    Jornada completa
    Ciutat Vella, Barcelona

    En JON CAKE, creamos tartas de queso, bollería, café de especialidad y una cuidada selección de vinos. Estamos en un continuo crecimiento y buscamos personas con energía, buena actitud y un genuino deseo de unirse a un equipo cercano y dinámico. Tus responsabilidades principales incluirán: • Ofrecer una atención al cliente excepcional, guiando su experiencia en tienda., • Preparar y servir café de especialidad, bebidas, vinos y porciones de tarta., • Gestionar cobros, pedidos y servicios de delivery., • Organizar eficientemente la fila de espera., • Mantener el orden, la limpieza y asegurar el óptimo funcionamiento del espacio de trabajo. Buscamos a alguien que tenga: • Experiencia previa en hostelería o atención al cliente., • Una pasión por el café (se valorará experiencia como barista)., • Cualidades de resolución, agilidad y ganas de aprender., • Habilidad para el trabajo en equipo y una actitud proactiva., • Flexibilidad para rotar entre nuestras tiendas de Barcelona según las necesidades operativas., • Un nivel alto de castellano, catalán e inglés (se valorará el chino)., • Disponibilidad para trabajar fines de semana., • Se valorarán conocimientos sobre vinos. Ofrecemos: • Formación integral desde el primer día., • Un excelente ambiente de trabajo., • Beneficios adicionales como WellHub, Quemo y seguro médico. Actualmente, buscamos perfiles tanto para jornadas de 30h como de 40h para incorporarse a nuestro equipo la ultima semana de agosto.

    Inscripción fácil
  • Dependiente/a y Ayudante de Cocina
    Dependiente/a y Ayudante de Cocina
    hace 24 días
    Jornada completa
    Gràcia, Barcelona

    Somos una focacceria especializada en producto artesanal y buscamos una persona responsable, con ganas, que ayude en la operativa diaria de cocina y del local. Funciones principales • Producción en cocina, • Preparación de focaccias acorde a escandallos, • Preparación pedidos delivery, • Mantener el orden y la limpieza de la zona de elaboración, • Proponer nuevas recetas y/o metodologías de preparación más eficientes, • Atender/asesorar al cliente cuando requiera (preparamos delante del cliente), • Cobrar a clientes, • Limpieza de zona de trabajo al acabar la jornada, • Realización de inventarios puntuales para control y evitar roturas de stock Perfil que buscamos: • Experiencia previa en cocina, • Buena predisposición para atención al público, • Persona limpia, organizada y resolutiva, • Capacidad para trabajar con volumen de pedidos, • Interés por el producto artesanal y la calidad. Se valorará: • Experiencia en locales de take away o delivery., • Conocimiento de sistemas de pedidos o plataformas de reparto. Ofrecemos: • Proyecto estable en un negocio en crecimiento, • Buen ambiente de trabajo en un equipo pequeño, • Buen trato personal, • Pago puntual de nómina, • Respeto de horarios de trabajo (no hay horas extras) Si te gusta la cocina, el trato con gente, la organización y hacer que un servicio funcione perfectamente ¡Nos encantaría conocerte!

    ¡Incorporación inmediata!
    Inscripción fácil
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