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  • Atención al Cliente
    Atención al Cliente
    6 hours ago
    Full-time
    Eixample, Barcelona

    Receptionist and Customer Service at an Aesthetic Clinic Dr. Goodwin is building the customer service team for our new aesthetic medicine clinic on Passeig de Gràcia, Barcelona. We are looking for proactive people with a warm approach, excellent English and an interest in growing with us. You will join the clinic’s first team, with opportunities to develop your skills and take on greater responsibilities as the business grows. From the outset, your work will help shape the experience we offer our patients. What you will do · Welcome and assist patients at the clinic. · Manage appointments, confirmations, schedule changes, payments and administrative tasks. · Respond to enquiries by phone, WhatsApp and email. · Support and follow up with people who have already requested information, helping them with enquiries and appointment bookings. · Explain services and quotations clearly, referring clinical assessments to the medical team. Depending on your strengths and interests, your main focus may be reception, telephone customer service or advising patients about our services. Everyone on the team should be comfortable speaking on the phone. We will discuss the focus of your role during the selection process. What we are looking for · Experience in customer service, reception, sales, hospitality or beauty is valued but not essential. We care about your attitude, communication skills and willingness to learn. · Fluent Spanish and a very high level of spoken and written English, so you can assist patients confidently and professionally. Catalan is an advantage. · Clear communication, organisation, initiative and confidence speaking on the phone. · An interest in aesthetic medicine and confidence learning digital tools. · Availability to work on site in Barcelona and authorisation to work in Spain. We offer a permanent contract with 40 hours per week and paid training. For our first hires, we are planning a training visit to Hungary with our team, giving you the opportunity to learn how we work and prepare for your role in Barcelona. If you enjoy providing excellent service and would like to join a team with opportunities to grow, apply and tell us a little about yourself and the languages you speak. We look forward to meeting you! Recepcionista y atención al cliente en clínica estética En Dr. Goodwin estamos formando el equipo de atención al cliente de nuestra nueva clínica de medicina estética en Passeig de Gràcia, Barcelona. Buscamos personas con iniciativa, un trato cercano y un nivel muy alto de inglés, que quieran crecer con nosotros. Te incorporarás al equipo inicial de la clínica y tendrás la oportunidad de desarrollarte profesionalmente y asumir nuevas responsabilidades a medida que crezca la empresa. Desde el principio, tu trabajo ayudará a definir la experiencia que ofrecemos a nuestros pacientes. Qué harás · Recibir y atender a los pacientes en la clínica. · Gestionar citas, confirmaciones, cambios de agenda, cobros y tareas administrativas. · Responder consultas por teléfono, WhatsApp y correo electrónico. · Atender y dar seguimiento a personas que ya han solicitado información, ayudándolas a resolver dudas y reservar su cita. · Presentar los servicios y presupuestos de forma clara, coordinándote con el equipo médico para cualquier valoración clínica. Según tus aptitudes e intereses, podrás desarrollar tu función principalmente en recepción, atención telefónica o asesoramiento sobre nuestros servicios. La comunicación por teléfono forma parte del trabajo de todo el equipo. Concretaremos contigo el enfoque del puesto durante la selección. Qué buscamos · Valoramos la experiencia en atención al cliente, recepción, ventas, hostelería o belleza, pero no es imprescindible. Nos importan tu actitud, tu capacidad de comunicación y tus ganas de aprender. · Español fluido y nivel muy alto de inglés, tanto oral como escrito, para atender a pacientes con soltura y profesionalidad. Catalán valorable. · Buena comunicación, organización, iniciativa y comodidad al hablar por teléfono. · Interés por la medicina estética y facilidad para aprender a utilizar herramientas digitales. · Disponibilidad para trabajar presencialmente en Barcelona y autorización para trabajar en España. Ofrecemos contrato indefinido a jornada completa de 40 horas semanales y formación remunerada. Para las primeras incorporaciones, prevemos una estancia de formación en Hungría con nuestro equipo, para conocer de cerca nuestra forma de trabajar y prepararte para tu función en Barcelona. Si te ilusiona ofrecer una atención excelente y formar parte de un equipo con oportunidades de crecimiento, inscríbete y cuéntanos un poco sobre ti y los idiomas que hablas. ¡Nos encantará conocerte!

    No experience
    Easy apply
  • Bartender
    Bartender
    11 hours ago
    Full-time
    Barri Gotic, Barcelona

    The Role… We are seeking an experienced Bartender to join our team. Your main responsibilities are serving alcoholic and non-alcoholic beverages, food (when needed) and providing excellent service to members, creating memorable experiences. Other duties include mixing cocktails, preparing the bar for service and ensuring it is in pristine condition. Main Duties Providing warm, friendly and efficient service according to our steps of service. Following our full allergy procedure to ensure the safety of our members, guests and team. Possessing a strong understanding of drink menus in order to make recommendations, pairings and accommodate specific requests. Efficiently making all drink orders as per specs and timings. Ensuring all standard operating procedures are followed and implemented. Running drinks from the bar to tables when needed. Verifying the age of guests when needed. Reporting and resolving any complaints and handling all interactions with the highest level of hospitality and professionalism. What we are looking... 1-2 years’ experience in a busy high-profile bar (preferred but not essential) Team player who communicates well with all colleagues Punctual, reliable and trustworthy Sense of urgency Yes, yes, yes mentality Ability to multitask and work in a fast-paced environment Have a genuine passion for food and beverage Flexible and available to working both opening and closing shifts when required Fluent in Spanish and English Benefits... Team meal whilst on shift prepared by our chefs Soho Friends Membership 50% Team discount on Food & Drink, 7 days a week Team Room Rates; Any Bedroom, Any House, $100 a night Birthday Day Off Discount on Cowshed products and Soho Home (up to 50%) Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate. Continuous training to develop yourself personally and professionally Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more

    No experience
    Easy apply
  • Digital Content Assistant Intern
    Digital Content Assistant Intern
    24 hours ago
    Full-time
    Eixample, Barcelona

    VeryChic is a leading European travel platform specialized in exclusive luxury hotel and travel deals. Part of the Accor Group, we partner with over 8,000 hotels in 82 countries and serve millions of travelers worldwide. With an international and dynamic team, we offer students and young professionals the opportunity to grow their careers in a fast-paced, multicultural, and innovative environment. Are you passionate about visual design, digital storytelling, and web merchandising? Do you love creating eye-catching content and bringing creative campaigns to life across multiple channels? Join our Digital Content team to shape our brand image and design extraordinary visual experiences for travel lovers. 🚀 Your responsibilities Website merchandising: manage and optimize featured placements in strategic site locations, select visuals and write editorial content in line with performance metrics. Create and produce visual content for distribution across all communication channels (website, app, blog, social media, newsletters, etc.). Manage and coordinate special communication campaigns, including planning, execution, quality control, performance reporting, and analysis. Monitor competitors and their content strategies to identify new campaign opportunities and develop fresh creative concepts. Ensure brand consistency and uphold VeryChic’s high standards across all editorial and visual content. 🧠 Your profile Native French speaker; professional proficiency in English preferred. Proficiency in visual design tools such as Canva, Photoshop, and Illustrator. Basic knowledge of AI tools (e.g., Claude, ChatGPT). Basic understanding of social media management and publishing/scheduling tools (e.g., Meta Business Suite). Proficiency in the Microsoft Office Suite, particularly Excel and PowerPoint. Pragmatic, organized, detail-oriented, and able to work independently. Creative mindset with a proactive approach. Strong team-player attitude. High level of adaptability and flexibility. Previous experience in the travel, hospitality, or luxury sectors is a plus. 🌟 What VeryChic offers you A modern, bright open-plan office ideally located in the Eixample district of Barcelona. Office amenities, including free coffee & tea, refrigerators, microwaves, and a comfortable lunch area. Exclusive discounts on our travel packages for you and your family. A young, dynamic, international, and supportive team. Monthly remuneration of €750 gross/month. 📩 Ready to bring travel destinations to life through compelling visuals and digital design? Apply now to join VeryChic and board your next journey!

    No experience
    Easy apply
  • Beauty Therapist
    Beauty Therapist
    15 hours ago
    Full-time
    Sarrià-Sant Gervasi, Barcelona

    The place… Located on Avenida Tibidabo, our third Casa in the city will include a state-of-the-art gym, a full-service spa and hair salon, an 18 m² outdoor pool, a café, and two floors of club space. The Role… At Soho House, a Beauty Therapist you will deliver a premium, personalised experience to members and guests, offering a wide range of beauty and wellness treatments in a calm, luxurious environment. You will be responsible for performing treatments to the highest standard, recommending aftercare products, and contributing to the overall ambience and success of the spa and wellness areas. You will play a key role in upholding the club’s commitment to excellence, discretion, and member wellbeing. Key duties… • Provide a range of high-quality beauty treatments, including facials, massages, waxing, nails, and other advanced therapies in line with training and qualifications., • Ensure all treatments are delivered with professionalism, care, and attention to detail., • Maintain exceptional levels of hygiene, cleanliness, and presentation in all treatment rooms and spa areas., • Tailor each treatment to the specific needs of members and guests, offering expert advice on skincare and wellness., • Promote and recommend retail products to enhance the guest experience and encourage aftercare., • Manage booking schedules efficiently, ensuring punctuality and smooth handovers., • Build strong relationships with members through excellent service, professionalism, and discretion., • Ensure all health, safety, and hygiene protocols are always followed., • Support the wider spa and wellness team with stock management, spa opening/closing procedures, and general operations., • Act as an ambassador for the wellness offering of the club, embodying the brand's values and service ethos. What we are looking for... A successful Beauty Therapist for Soho House will ideally have up to 2 years’ experience in a busy high-profile venue and a natural flair for first class service. You’ll be reliable, friendly and happy to be a key part of the team that strives for success. • Minimum 2 years’ experience in a high-end spa, clinic, or luxury wellness environment, • Strong knowledge of skincare brands, facial techniques, and massage therapies, • Experience with luxury products and a client-focused approach, • Impeccable grooming and communication skills, • Discreet, professional, and calm under pressure, • Comfortable working flexible shifts including evenings and weekends, • High english level Physical Requirements: • Must be able to seize, grasp, turn and hold objects by hand, • Able to work on your feet for at least 8 hours, • Occasionally kneel, bend, crouch and climb as required Benefits... Team meal whilst on shift prepared by our chefs Soho Friends Membership 50% Team discount on Food & Drink, 7 days a week Team Room Rates; Any Bedroom, Any House, $100 a night Birthday Day Off Discount on Cowshed products and Soho Home (up to 20%) Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate. Continuous training to develop yourself personally and professionally Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more.

    Easy apply
  • CRM intern
    CRM intern
    24 hours ago
    Full-time
    Eixample, Barcelona

    VeryChic is a leading European travel platform specialized in exclusive luxury hotel and travel deals. Part of the Accor Group, we partner with over 8,000 hotels in 82 countries and serve millions of travelers worldwide. With an international and dynamic team, we offer students and young professionals the opportunity to grow their careers in a fast-paced, multicultural, and innovative environment. Are you passionate about digital marketing, data analysis, and customer engagement? Driven by an analytical mindset and eager to grow in a dynamic, young, and international environment? Join the VeryChic CRM team to support the rollout, execution, and optimization of high-impact omnichannel campaigns! 🚀 Your responsibilities CRM Campaign Execution & Personalization: Set up, execute, and optimize omnichannel CRM campaigns (email, push app, web push). Work on customer segmentation and message personalization to maximize engagement. Assist in customer journey mapping and optimize lifecycle marketing touchpoints. Performance Analysis & Data Insight: Monitor and strictly analyze campaign KPIs, focusing on sales performance and marketing metrics to drive continuous improvement. Participate in A/B testing, post-campaign reporting, and data-driven recommendations. Conduct market benchmarks and competitive intelligence on CRM trends and automation best practices. Collaborate closely with cross-functional teams to align CRM execution with overall business goals. 🧠 Your profile Native French speaker. Proficiency in English is a plus! Master’s student in Digital Marketing, e-commerce, Data Analytics, Communication, or Business. Strong analytical capabilities with a high orientation toward data analysis, sales metrics, and KPI tracking. Rigorous, structured, and detail-oriented approach to problem-solving. High interest in CRM, marketing automation, and customer segmentation Proactive, eager to learn, and enthusiastic about testing new marketing initiatives. Eligible to sign a 6-month internship agreement starting January 2027. Previous experience in the tourism, travel, or hospitality industry is valuable. 🌟 What VeryChic offers you A modern, bright open-plan office ideally located in the Eixample district of Barcelona. Office amenities, including free coffee & tea, refrigerators, microwaves, and a comfortable lunch area. Exclusive discounts on our travel packages for you and your family. A young, dynamic, international, and supportive team. Monthly remuneration of €750 gross/month. 📩 Ready to turn customer insights into unforgettable travel experiences? Apply now to join VeryChic and board your next career journey!

    No experience
    Easy apply
  • HR and Finance Assistant
    HR and Finance Assistant
    4 days ago
    Full-time
    Sarrià-Sant Gervasi, Barcelona

    We are looking for a versatile, proactive, and highly organized HR & Finance Assistant to join our team. In this role, you will play a crucial part in supporting both our Human Resources and Finance departments, ensuring smooth daily administrative operations. If you are a bilingual professional who thrives in a dynamic environment and enjoys balancing diverse tasks, we want to hear from you! Key Responsibilities HR Administrative Support: • Assist with day-to-day employee onboarding operations and documentation., • Maintain and update internal HR databases and employee records., • Support team communication and schedule internal meetings or interviews. Finance & Accounting Support: • Assist with basic bookkeeping, data entry, and invoice processing., • Help track department expenses and organize financial documentation., • Support the monthly closing process with administrative tasks. Requirements & Qualifications • Language Skills: Bilingual [Specify languages, e.g., English & Spanish] with excellent written and verbal communication., • Experience: Prior experience or knowledge in administrative roles within HR, Finance, or Accounting departments is highly valued., • Tools: Proficiency in MS Office (especially Excel)., • Skills: Strong organizational skills, high attention to detail, and the ability to handle confidential data discreetly., • Availability: Immediate start and full commitment to the contract until December 2026. What We Offer • A dynamic, multicultural, and supportive work environment., • The opportunity to gain valuable cross-functional experience in both HR and Finance., • Lunch free in the school.

    Immediate start!
    No experience
    Easy apply
  • General Manager Intern
    General Manager Intern
    3 days ago
    Full-time
    Eixample, Barcelona

    Are you looking for an internship at one of Europe’s most exciting companies? Do you want to hop on our life-long learning journey? Your Mission Should You Choose To Accept It… Within your role you are responsible for every aspect of the hotel’s operation and will work alongside the local management team that already exists there. This goes way beyond old school reception duties: you and your colleagues are the hotel’s super-skilled connectors and networkers and responsible for the hotel’s seamless, smooth running. You know all the staff inside out and are ready with a smile for colleague, guests and random strangers alike. You lead, coach and train the Hotel Team in our unique, fun TSH style. You also manage the external partners who take care of housekeeping, our night team and maintenance. In Case You Don’t Know Who We Are (ahem): Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France and Spain with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. What You'll Do Daily manage, train, check, coach, guide, co-hire, motivate and empower employees and partners Handling, reporting and transferring of all kinds of questions, remarks complaints of guests and colleagues Introducing, maintaining, evolving and guiding standard operating procedures Support the general manager and management team with several projects You’re the internal and external TSH networker. You connect with your guest community. You build direct relations with universities, companies, social organisations… you name it Have fun! Spread smiles and good vibes knowing that employees and guests enjoying themselves and connecting with each other is what this is all about Building relationships with headquarters key players, residents, external parties/renters functioning as a contact person and assisting in handling complaints and technical issues Maintaining and controlling hotel security or our guests, colleagues and goods Supporting the operational preparation and execution of departure and arrival of new students What You'll Have Student – you MUST be enrolled in University A bachelor student, preferably in hotel- or tourism management with at some hospitality experience or team leading experience A flexible, hands-on, motivated and positive approach Background in hospitality, preferably in a hotel environment You love responsibility and handle stressful peak periods like a pro You're fluent in English and Spanish. Know other languages? The more the merrier! Hard working, responsible and “let’s do this!” mentality You’re legally allowed to work in the Netherlands What We Offer An amazing work environment with a fantastic vibe and lots of positive energy On the job coaching and guidance Monthly compensation for your internship (please note that travel costs are not reimbursed). The opportunity to work and learn at a dynamic, young, international organisation; we’re a real game changer in the hospitality industry A first glimpse into the world of Hospitality with one of the most innovative players in the market Access to the amazing TSH facilities, including our awesome restaurant and gym. And did we mention you also get a discount on Hotel stays and Food and Drinks? A wonderful workplace to call home with, dare we say it, fun colleagues Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.

    No experience
    Easy apply
  • Auxiliar Administrativo/a
    Auxiliar Administrativo/a
    17 days ago
    €600–€700 monthly
    Part-time
    Eixample, Barcelona

    Responsibilities: • Answer and direct phone calls and emails, • Organize and schedule appointments and meetings;, • Take accurate minutes of meetings, • Maintain contact list, date base, • Conduct data entry, • Assist in the preparation of regularly scheduled reports, • Book travel arrangements, • Submit and reconcile expense reports, • Provide general support to visitors, • Provide information by answering questions and requests, • Research and creates presentations, • Generate reports, • Handle multiple projects, • Carry out administrative duties such as filing, typing, copying, binding, scanning, etc., • Write letters and emails on behalf of other office staff, • Handle sensitive information in a confidential manner, • Coordinate office procedures, • Reply to email, telephone, or face to face inquiries, • Develop and update administrative systems to make them more efficient, • Manage staff appointments, • Oversee and supervise the work of junior staff, • Coordinate repairs to office equipment, • Greet and assist visitors to the office, • Photocopy and print out documents on behalf of other colleagues, • Provide polite and professional communication, • Confirm restaurant reservations for senior staff, • Book the appointments for clients, • Accompany clients to their appointments Administrative assistant requirements: • Proven admin or assistant experience, 2 years experience, • Knowledge of office management systems and procedures, • Excellent time management skills and ability to multi-task and prioritize work, • Attention to detail and problem solving skills, • Spanish: native or bilingual, • Written and oral fluency in English, another language is a plus, • Excellent written and verbal communication skills, • Strong organizational and planning skills, • Proficient in MS Office, • High school diploma or equivalent; college degree preferred

    Immediate start!
    Easy apply
  • Training Manager - W Barcelona
    Training Manager - W Barcelona
    5 days ago
    Full-time
    Eixample, Barcelona

    JOB SUMMARY We are currently undergoing a renovation of the hotel and the training manager will be a key role in driving culture, quality and management development. The training manager helps drive W and Marriott values and philosophy and ensures all training and development activities are strategically linked to the hotel´s objectives. Works with hotel´s leadership team to identify and address employee and hotel´s development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Conducts needs assessments, designs and develops training programs and facilitates the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment. CANDIDATE PROFILE Education, skills and experience University educated, ideally in hospitality or Human Resources Relevant work experience required (experience in hospitality preferred) Fluent in Spanish and English (catalan desirable) Must have the right to take up employment in Spain (if not EU national, please provide details on CV) CORE WORK ACTIVITIES Administering Employee Training Programs • Promotes and informs employees about all training programs. • Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. • Helps employees identify specific behaviors that will contribute to service excellence. • Ensures employees receive on-going training to understand guest expectations. • Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills. • Meets with training cadre on a regular basis to support training efforts. • Observes service behaviors of employees and provides feedback to individuals and/or managers. Evaluating Training Programs Effectiveness • Monitors enrollment and attendance at training classes. • Meets regularly with participants to assess progress and address concerns. • Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills. • Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. • Measures transfer of learning from training courses to the operation. • Ensures adult learning principles are incorporated into training programs. Developing Training Program Plans and Budgets • Ensures all training and development activities (department specific and general property training) are strategically linked to the organization’s mission and vision. • Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance. • Makes any necessary adjustments to training methodology and/or re-trains as appropriate. • Aligns current training and development programs to effectively impact key business indicators. • Establishes guidelines so employees understand expectations and parameters. • Develops specific training to improve service performance. • Drives brand values and philosophy in all training and development activities. • Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Managing Training Budgets • Participates in the development of the Training budget as required. • Manages budget in alignment with Human Resources and property financial goals. • Manages department controllable expenses to achieve or exceed budgeted goals. • Utilizes P-card if appropriate to control and monitor departmental expenditures. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

    No experience
    Easy apply
  • Music & Events Programmer
    Music & Events Programmer
    18 days ago
    Part-time
    Barri Gotic, Barcelona

    Music & Events Programmer (could be two roles) NOTE: We are looking for one person, but in case you are a specialist in either the music side or the events side, we could consider dividing the role into Music Programmer and Events Programmer. So please declare your interest. Craft Barcelona is a live music bar with local craft beer and great food in the Gothic Quarter. We're looking for an Music & Events Manager to plan events, live music, and grow our community. We need someone organized, creative, independent, and business-minded, who can build an exciting music lineup and events calendar for locals, tourists, expats, and international visitors. What you'll do: • Identify and screen artists and program the entire live music schedule (music every day of the week, including bands, hosted jams and open mic nights). Maintain a database and contacts with community musicians., • Create and design monthly events calendars for other activities like pub quizzes, networking nights, language exchange, comedy, karaoke, themed nights, watch parties, and more.., • Book and manage bands, DJs, hosts, artists, and outside collaborators., • Responsible for programming costs and commercial success based on expected demand for each date and format., • Create new events for expats, international students, tourists, and locals., • Coordinate logistics, materials, and promotion for each event (with the social media team)., • Build partnerships with universities, hostels, companies, international communities, and event organizers., • Communicate with bar staff and partners to assure seamless planning and running of events, • Plan around Barcelona's calendar: local holidays, festivals, conferences, major sports events, tourist seasons, and key international dates., • Track results for each event: attendance, revenue, average spend, cost, and profitability. What we're looking for • STRONG ENGLISH AND SPANISH REQUIRED, • AUTONOMO or external consultant status. This is not an employment job. However, if the collaboration is successful we could be open to that or other models long-term., • Experience in events, hospitality, nightlife, venues, production, tourism, or community management., • Strong organizational and planning skills., • Good knowledge of Barcelona, its cultural calendar, and tourism trends., • Able to work independently and handle problems on the spot., • Creative mindset with a commercial perspective., • Good communication, negotiation, and coordination skills., • Reliable under stressful situations and be available at unusual hours How the role works This role mixes planning work with time at Craft based on the events schedule. You don't need to be at the venue every day, but you'll check in regularly with management and personally oversee events that need your attention. You'll coordinate each event's needs directly with management and bar staff. Starting date: As soon as possible Pay: The fee will be competitive for the small local bar industry, with the possibility of bonuses. This is a job for a freelancer/autonomo and the hours of commitment will be according to needs and how efficiently you work in relation to agreed objectives. _________________________________________________________ Programador de Música y Eventos (podrían ser dos roles) NOTA: Estamos buscando una persona, pero en caso de que seas un especialista en el área de música o de eventos, podríamos considerar dividir el rol en Programador de música y Programador de eventos. Así que por favor declara tu interés. Craft Barcelona es un bar con música en vivo con cerveza artesanal local y excelente comida en el Barrio Gótico. Buscamos un gerente de música y eventos para planificar eventos, música en vivo y hacer crecer nuestra comunidad. Necesitamos a alguien organizado, creativo, independiente y con mentalidad empresarial, que pueda crear un programa musical interesante y un calendario de eventos para locales, turistas, expatriados y visitantes internacionales. Qué harás: • Identificar y seleccionar artistas y programar todo el programa de música en vivo (música todos los días de la semana, incluidas bandas, presentaciones organizadas y noches de micrófono abierto). Mantener una base de datos y contactos con músicos de la comunidad., • Cree y diseñe calendarios de eventos mensuales para otras actividades como concursos de pub, noches de networking, intercambio de idiomas, comedia, karaoke, noches temáticas, fiestas de observación y más., • Reservar y gestionar bandas, DJ, presentadores, artistas y colaboradores externos., • Responsable de los costos de programación y éxito comercial en base a la demanda esperada para cada fecha y formato., • Crear nuevos eventos para expatriados, estudiantes internacionales, turistas y locales., • Coordinar la logística, materiales y promoción de cada evento (con el equipo de redes sociales)., • Construir alianzas con universidades, albergues, empresas, comunidades internacionales y organizadores de eventos., • Comunicarse con el personal del bar y los socios para garantizar una planificación y ejecución perfectas de los eventos., • Planificar según el calendario de Barcelona: festivos locales, festivales, congresos, grandes eventos deportivos, temporadas turísticas y fechas internacionales clave., • Realice un seguimiento de los resultados de cada evento: asistencia, ingresos, gasto promedio, costo y rentabilidad. lo que estamos buscando: • SE REQUIERE INGLÉS Y ESPAÑOL SÓLIDOS, • Condición de AUTÓNOMO o consultor externo. Este no es un trabajo de empleo. Sin embargo, si la colaboración tiene éxito, podríamos estar abiertos a ese u otros modelos a largo plazo., • Experiencia en eventos, hotelería, vida nocturna, espacios, producción, turismo o gestión comunitaria., • Fuertes habilidades de organización y planificación., • Buen conocimiento de Barcelona, ​​su calendario cultural y tendencias turísticas., • Capaz de trabajar de forma independiente y manejar problemas en el momento., • Mentalidad creativa con perspectiva comercial., • Buenas habilidades de comunicación, negociación y coordinación., • Confiable en situaciones estresantes y estar disponible en horarios inusuales Cómo funciona el papel: Este rol combina el trabajo de planificación con el tiempo en Craft según el cronograma de eventos. No es necesario que esté en el lugar todos los días, pero se comunicará periódicamente con la gerencia y supervisará personalmente los eventos que requieran su atención. Coordinarás las necesidades de cada evento directamente con la gerencia y el personal del bar. Fecha de inicio: Lo antes posible Pago: La tarifa será competitiva para la pequeña industria de bares local, con posibilidad de bonificaciones. Este es un trabajo para un freelance/autónomo y las horas de dedicación serán de acuerdo a las necesidades y a la eficiencia con la que trabajes en relación a los objetivos acordados.

    Immediate start!
    No experience
    Easy apply
  • Meeting Insider (Conference Concierge) Internship - W Barcelona
    Meeting Insider (Conference Concierge) Internship - W Barcelona
    5 days ago
    Full-time
    Eixample, Barcelona

    Build upon your classroom studies through our Hotel Internship Program opportunities. You will learn first-hand about a hotel's operations. Our Hotel Internship Program allows you to truly experience the industry from the ground up, where our founders and many of our leaders began. You will get immersed in Marriott's culture and business and find your true calling in the travel industry. Our internships are typically available in many different areas of the hotel. By gaining hands-on experience in the exciting world of hotel management, you'll be better prepared to pursue opportunities post graduation. Here's to exploring, kickstarting your dream career, and joining us on your journey! BOOST YOUR CAREER AT W BARCELONA Step inside. See for yourself. W Barcelona is designed by world-renowned architect Ricardo Bofill. With 473 rooms and suites, and five exclusive venues where you will find the best innovations and style. WHATEVER THE OCCASSION, CELEBRATE IN W Our grate meeting spaces, studios and venues ensure a vibrant working experience at W. Get ready to mix it up with other departments to ensure the best quality service to our guests. ARE YOU READY? To be considered for an internship, you must be a current college or university student. Want to join us? Apply now! START DATE: September-1st October DURATION: 4-6 Months 40 HOURS/ WEEK Fluency in english and spanish HEY, LET’S GET TO WORK - Main contact for Meeting Planners when events are taking place in the hotel - Assist Group coordinator and Banqueting director - Take care of the Wired (Business Centre) area - Check conference area cleanliness, banqueting services set-ups and events schedules together with Event Organizers/Meeting Planners - Collect events participants and meeting planners feedback, and share it with involved departments in the hotel in order to improve Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you? marriotthotelinternship At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

    No experience
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  • Dependiente/a de Tienda
    Dependiente/a de Tienda
    20 days ago
    €8.75–€9 hourly
    Part-time
    Ciutat Vella, Barcelona

    ✨ GRAVI IS HIRING — PART-TIME STORE ASSISTANT ✨ 📍 El Born, Barcelona GRAVI is a new personalization boutique where customers can create unique accessories finished with their initials. We are looking for a friendly, reliable and enthusiastic person to join our small team. This position is ideal for someone who wants a regular part-time role that can be combined with university, another job or a creative project. Working schedule • Every Monday: 11:00 a.m.–8:00 p.m., • 9 paid hours per week, including an agreed break, • Occasional availability on another day would be appreciated, but is not essential. Main responsibilities • Welcome customers and provide warm, attentive service., • Help customers choose products and personalization options., • Operate our personalization machine after receiving full training., • Process payments through Shopify POS., • Manage the cash register and complete opening and closing procedures., • Restock products and help maintain accurate inventory., • Keep the boutique organized and beautifully presented. We are looking for someone who • Is friendly, confident, responsible and punctual., • Speaks Spanish and English; additional languages are a plus., • Enjoys fashion, accessories, design and creative products., • Is comfortable working independently and taking responsibility for the store., • Enjoys working with international customers and tourists., • Has legal authorization to work in Spain., • Has retail or customer-service experience, although full training will be provided. Students and candidates seeking a stable part-time position are very welcome to apply. Salary and conditions • €8.75 gross per hour, or the higher amount required by the applicable collective agreement, • €78.75 gross per week, • €315 gross in a four-Monday month, • €393.75 gross in a five-Monday month, • Legal part-time employment contract, • Initial two-month contract period, subject to the legally applicable contract type, • One-month probation period, where permitted by the applicable collective agreement, • Possibility of continuing and growing with GRAVI after the initial period, • Full training in personalization, customer service and Shopify POS How to apply Please send us: 1. Your CV, 2. A short introduction about yourself, 3. The languages you speak, 4. Confirmation that you are available every Monday from 11:00 a.m. to 8:00 p.m. We look forward to meeting you and welcoming the right person to the GRAVI team! 💙

    Easy apply
  • Assistant Director of Welcome - W Barcelona
    Assistant Director of Welcome - W Barcelona
    5 days ago
    Full-time
    Eixample, Barcelona

    JOB SUMMARY Assists the Director of Welcome in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department. CANDIDATE PROFILE Education and Experience • 3-5 years' experience in the guest services, front desk, or related professional area. Including Management and supervisory experience. Must be fluent in both Spanish and English. CORE WORK ACTIVITIES Maintaining Guest Services and Front Desk Goals • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. • Develops specific goals and plans to prioritize, organize, and accomplish your work. • Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. • Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results. • Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals. Supporting Management of Front Desk Team • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Encourages and building mutual trust, respect, and cooperation among team members. • Serving as a role model to demonstrate appropriate behaviors. • Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. • Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager. Ensuring Exceptional Customer Service • Provides services that are above and beyond for customer satisfaction and retention. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Responds to and handles guest problems and complaints. • Sets a positive example for guest relations. • Empowers employees to provide excellent customer service. • Observes service behaviors of employees and provides feedback to individuals. • Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction. • Ensures employees understand customer service expectations and parameters. • Interacts with guests to obtain feedback on product quality and service levels. • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Managing Projects and Policies • Implements the customer recognition/service program, communicating and ensuring the process. • Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates. • Supervises same day selling procedures to maximize room revenue and control property occupancy. • Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures. • Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. Supporting Human Resource Activities • Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. • Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns. • Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources. • Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. • Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. • Participates in employee progressive discipline procedures. Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. • Performs all duties at the Front Desk as necessary. • Runs Front Desk shifts whenever necessary. • Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

    No experience
    Easy apply
  • Operations Assistant (Receptionist) - Barcelona Paseo de Gracia
    Operations Assistant (Receptionist) - Barcelona Paseo de Gracia
    26 days ago
    €1800 monthly
    Full-time
    Gràcia, Barcelona

    Join us in delivering a great first living experience to more than 21.000 students Xior is the largest owner & operator of student accommodation in continental Europe. Our mission is to give as many students as possible a great first living experience. We offer a second home to more than 21.000 students in Belgium, the Netherlands, Germany, Poland, Spain, Portugal, Denmark and Sweden. A place where they can live, study, connect and relax. We want to do more than just provide infrastructure for our students. We believe we play a fundamental role in students' journey to independence. The right people are essential in this. Would you like to contribute to this as Operations Assistant in one of our best residences in Barcelona? We are looking for a dynamic, versatile operations assistant, who is eager to join one of our best student residence with more than 100 rooms and the activity this entails. You will be working in an educational environment, with an exclusive package of services and accommodation in an exceptional location. Your responsibilities: • You are the (first) face of our reception at the student residence, • You take care of our customer service; you help students at the counter, by mail, and over the phone, • You manage reservations and therefore the check-in and check-out process. You provide our students with the necessary keys and cards, • You accompany visitors and future clients during open days, a tour of the facilities, etc., • You support the administration office, • You monitor the building and take care of coordination between the different departments (cleaning, catering, maintenance & gardening), • You apply the necessary protocols in emergencies Your working conditions: • Permanent contract - 40h a week, • Rotating morning or afternoon shifts from Monday to Sunday (+bank holidays), with 2 days off per week, • Salary of 1.800€ gross per month, • You will be working in our residence in Barcelona - Paseo de Gracia Your skills: • Studies in relation to Hospitality Industry, Tourism, and Business Administration (formative degrees, diplomas…) will be positively valued, • You speak Spanish, as well as English, • You know how to work with MS Office, • You have some interest and knowledge of costumer service, social networks and new technologies What we offer: • The opportunity to make an impact in a fast-growing, dynamic company that is the leader in the student accommodation sector in continental Europe., • You will help build the future by working with and for the student generation., • Opportunities for further development and (international) growth., • Pleasant workplace in Barcelona with a fun, dynamic team, • An attractive, competitive salary complemented by numerous additional benefits

    Immediate start!
    No experience
    Easy apply
  • Membership Growth Intern
    Membership Growth Intern
    9 days ago
    Full-time
    Eixample, Barcelona

    Your Mission, Should You Choose to Accept It Membership is all about people. Finding the right ones, starting conversations and making sure they see the value of being part of the TSH community. As our Membership Growth Intern, you’ll support the team in growing our Membership in Barcelona. You’ll research local companies, communities and interesting profiles, help keep our CRM and pipeline up to date, and support outreach and Membership activations. You’ll get involved in different parts of the Growth process and work closely with the Membership team to find new opportunities and bring more people into the community. In Case You Don’t Know Who We Are Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal, and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. What You’ll Do Research companies, communities and interesting profiles across Barcelona Help build and update our Membership prospect list Keep our CRM and pipeline organised and up to date Track outreach, follow-ups, prospect status and next steps Support outreach to potential members and partners Help organise Membership events, activations and experiences Follow up with prospects and participants after activations Help the Membership team identify new opportunities to grow the community What You’ll Have You are currently enrolled at a university within the EU You are studying Hospitality, Business, Marketing, Sales or a related field You bring a positive, hands-on attitude and enjoy meeting new people You are organized and comfortable juggling different tasks throughout the day You enjoy both teamwork and taking initiative when needed You are fluent in Spanish and English. Extra languages are always a plus You are available for a full-time internship of 40 hours per week for 6 months You’re comfortable switching between tasks and figuring things out on the go What We Offer The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the future. The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like and the to create meaningful change The chance to learn and grow in your role with the potential for future growth. Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family! A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff. Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.

    No experience
    Easy apply
  • Head of Marketing
    Head of Marketing
    2 months ago
    Full-time
    Eixample, Barcelona

    🎯We are looking for a Head of Marketing to lead the marketing strategy and brand development of our restaurant project in Barcelona. This is a hands-on role for someone who is not only comfortable running campaigns, but knows how to build a strong brand, create demand, grow a community, and turn creative ideas into measurable business results. 🚀What you’ll do • Develop and execute the overall marketing strategy for the restaurant., • Own brand positioning, communication and tone of voice., • Plan and launch marketing campaigns and special projects., • Lead the restaurant’s digital presence across Instagram, TikTok and other relevant channels., • Develop the content strategy and coordinate photographers, videographers, designers and other creatives., • Build relationships with influencers, local media and key opinion leaders., • Create collaborations, events and activations that attract new audiences., • Track marketing performance and use data to optimize campaigns and initiatives., • Work closely with the restaurant’s operations and leadership teams to drive traffic, brand awareness and revenue., • Manage the marketing budget and external agencies/freelancers. 🚀What we’re looking for • 3+ years of experience in marketing, ideally within hospitality, F&B, lifestyle, retail or a consumer brand., • Strong understanding of digital marketing and social media., • Excellent sense of branding, visual communication and content., • A creative, proactive person who can come up with ideas and turn them into reality., • Strong project management and communication skills., • Ability to work independently in a fast-paced environment., • English — professional working proficiency. Spanish is a strong plus., • Experience working with the Barcelona market is a plus. 🚀What we offer • The opportunity to shape the marketing function and grow the brand from the ground up., • High level of ownership and direct collaboration with the leadership team., • Freedom to bring your ideas to life and see their impact directly on the business., • Competitive salary, depending on experience., • On-site position in Barcelona. If you’re excited about building a brand, creating experiences and making people want to visit a place before they’ve even seen the menu - we’d love to hear from you.

    Immediate start!
    No experience
    Easy apply
  • B2C Sales Representative
    B2C Sales Representative
    2 months ago
    €2000–€3000 monthly
    Full-time
    L'Eixample, Barcelona

    Sharmax is an international motorsports company, delivering top-quality equipment for both land and water adventures. From enduro bikes, ATVs, and buggies to jet skis, boats, and outboard motors, we have something for every thrill-seeker. For over a decade, we’ve been redefining freedom and adventure for bold spirits worldwide. And we’re just getting started! Our mission is to give freedom to everyone and reconnect people with nature. Currently we are in search of goal oriented B2C Sales Executive to join our team, you will be responsible for driving sales and revenue growth by connecting with potential customers and persuading them to purchase products or services offered by the company. Key Responsibilities • Increasing sales in an assigned market by developing and maintaining relationships with partners and clients;, • Promptly respond to and qualify inbound leads generated through marketing campaigns, website inquiries, and referrals (Sharmax Marketing team will support you in lead generation process)., • Identifying potential customers through prospecting, following up on sales leads, scheduling and completing product sales and educational training, and maintaining relationships with existing partners;, • Conduct in-depth needs analysis during calls or online demos to present tailored product solutions.;, • Preparing and presenting sales proposals. Develop effective sales strategy. Execute effective communication with your network;, • Accurately log all activities, updates, and communications in the CRM system; Requirements: • Excellent written and verbal communication skills both in English and Spanish;, • Previous experience in a B2C sales role, preferably in a similar industry or product category;, • A genuine passion for helping customers and a dedication to providing exceptional service;, • Ability to negotiate effectively and close deals while maintaining positive customer relationships;, • Collaborative mindset with the ability to work effectively within a team environment and contribute to the overall success of the sales team and the company; Conditions: • Work from comfortable office / On-site;, • Schedule 5/2;, • Competitive salary plus %;, • Free training and support;

    No experience
    Easy apply
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