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Wondering what’s within Beckman Coulter Diagnostics? Take a closer look. At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We’re building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you’ll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful. Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges. The Customer Service Coordinator, Workflow and IT Solutions (WITS) at Beckman Coulter Diagnostics is responsible for coordinating the scheduling of service technicians, focusing in complex installations of Automation and Clinical IT solutions, managing logistics, and ensuring a quick and efficient service delivery to our clients. This position is part of the Regional EMEA Customer Service, Workflow and IT Solutions team. You will report to the Senior Manager, EMEA Customer Service , WITS responsible to lead and oversee the regional Workflow & IT Solutions EMEA Customer Service team in the EMEA Region. If you thrive in interpersonal exchanges and communication, and you want to work on building a world-class function, this Customer Service Coordinator position is for you in the organization, and read on. In this role, you will have the opportunity to: • Coordinate and prioritize field interventions in Regional EMEA team., • Manage and track the logistics around these interventions, • Ensure the interface between clients , Installation and After-Sales Automation and Clinical IT team of Beckman Coulter EMEA The essential requirements of the position include: • A minimum of 2 to 3 years of experience in dispatch, logistics, or customer service role, preferably in the medical diagnostics or healthcare industry., • Fluent in English and at least one of the big EMEA languages (Spanish, Italian, German or French). Additional EMEA languages are advantageous., • Strong organizational and time management skills, with the ability to manage multiple tasks simultaneously. Ability to work effectively across diverse cultures and geographies. It would be a plus if you also have prior experience in the following areas: • Proficiency in the use of dispatch software and tools (Service max, Oracle, etc.), • Ability to work independently as well as in a team, in a fast-paced environment., • Proficiency in other languages would be an asset. #LI-KS1 At Beckman Coulter Diagnostics, we believe in designing a better and more sustainable workforce. We recognize the benefits of a flexible remote work arrangement for eligible positions and are committed to offering rewarding careers, regardless of the mode of work. This position is eligible for a remote work arrangement where you can work remotely from your home. Additional information on this remote work mode will be provided by your interview team. Discover the flexibility and challenge that working for Beckman Coulter Diagnostics can offer. Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit _.

Somos un grupo de data marketing francés líder en Europa y cotizado en la bolsa de París, buscamos un/a Agente de Calidad y Atención al Cliente, en dependencia directa de la Gerencia de Calidad y Atención al Cliente; será responsable de atender las consultas de los clientes en el desarrollo de las campañas y promociones así como aportar mejoras en los procesos internos y contribuir a disminuir las incidencias y aumentar la satisfacción de los clientes. Si ello te apasiona y quieres unirte a nuestro equipo en Madrid y compartir nuestros valores fundamentales: el espíritu de conquista, la colaboración y el respeto. Inscríbete en la oferta, ¡¡te esperamos!! 😉 🎯 ¿Cómo contribuyes a cumplir nuestros objetivos y misión? • Resolver todas las incidencias y consultas multicanal que se reciban (email, teléfono, whatsapp y cualesquiera otros canales), dentro del nivel de servicio establecido., • Proponer mejoras continuas en los procesos que tengan un impacto positivo en los clientes de Dékuple (rapidez de resolución, comprensión de la comunicación de la campaña, reducción de incidencias, etc.)., • Elaborar las respuestas a las incidencias siguiendo el argumentario indicado, atendiendo correctamente y ofreciendo la solución requerida al cliente, con empatía, seguridad y agilidad y en todo caso cumpliendo el nivel de excelencia establecido., • Grabar la información requerida en el software de atención al cliente, codificando la incidencia para resolver la misma y para medir los KPIs del agente y la campaña., • Emitir llamadas de captación o requerimientos cuando corresponda según las campañas., • Coordinar con el resto de departamentos la consulta y resolución de incidencias., • Trabajar en equipo con el resto de compañeros del área de Calidad yAtención al Cliente., • Resolver con rapidez complicaciones cotidianas en los procesos, proponiendo mejoras dentro de su área de trabajo y realizando adecuadamente los cambios propuestos por la organización., • Llevar a cabo otras tareas administrativas propias del departamento, como codificación y validación de facturas, etc. 👤Perfil que necesitamos • Formación en gestión comercial, marketing, administración, finanzas., • Experiencia de al menos 3 años como agente de atención al cliente, en departamentos de Calidad, teleoperador, gestor de incidencias o agente en contact center de empresas dedicadas a servicios., • Imprescindible conocimientos del entorno Google., • Muy deseable conocimientos y experiencia previa en el uso de Zendesk o similares., • Alta orientación al cliente y alta capacidad resolutiva., • Alta capacidad relacional y comunicativa, empatía y positivismo., • Paciencia y resistencia a la frustración., • Agilidad, dinamismo, organización y proactividad., • Trabajo en equipo. 🎁 ¿Qué te ofrecemos? • Flexibilidad laboral: Disfrutarás de nuestra política Flexiwork, con teletrabajo dos días a la semana y tres en la oficina, además de 4 semanas completas de teletrabajo adicionales al año., • Seguro médico: Incluido como parte de la retribución flexible, con una exención fiscal del 100%., • Descuento en parking: Para que tu llegada a la oficina sea más cómoda, ofrecemos un descuento del 50% en el parking del edificio. 📍Ubicación: Nuestras oficinas están en Madrid capital, en la calle Rufino González (zona metro Suanzes). 🌈 ¿Te atreves? • En Dékuple, buscamos la diversidad y por eso nuestros procesos de selección garantizan la no exclusión ni discriminación de ningún perfil. Te vas a encontrar un gran ambiente de trabajo y lo cuidamos mucho, por eso es importante que compartas nuestros valores y momento vital., • Si te interesa unirte a nuestro equipo, ¡te estamos esperando!, • Envía tu CV a talento@dekuple.es y comienza tu próximo reto con nosotros.

📍 Madrid 🌍 Join a global leader in power system protection About Schweitzer Engineering Laboratories (SEL) At Schweitzer Engineering Laboratories (SEL), we design and manufacture technology that makes electric power safer, more reliable, and more economical. Our work protects critical infrastructure around the world, and our people are driven by purpose, collaboration, and long-term thinking. Guided by our Values, Principles of Operations, and World Class Manufacturing philosophy, SEL offers an environment where professionals can grow, take ownership, and make a real-world impact—locally and globally. The Opportunity We are looking for a Customer Service Specialist who can proactive, quality focused, and takes pride in providing excellent customer service. Successful candidates will have an educational background in business or a related field and an interest in serving customers and growing with a multinational employer. If you are seeking an opportunity to apply your professional working experience to support customers and solve challanging problems then we invite you to join our team. What You’ll Do • Provide world-class customer care to both internal and external customers., • Engage in regional customer support activities including accurate entry of orders, quotes and RMA's, and creation and maintenance of special specifications., • Communicate to customers and reps on deliverables, service bulletins, and/or resolving of additional customer service issues on an independent basis., • Use independent analysis, judgment skills, prior experience, and company policies and procedures to resolve standard and in-region problems., • Own customer feedback tracking and driving to customer satisfaction., • Initiate process improvement suggestions and lead in implementation., • Other duties as assigned. What You Bring • Minimum 3 years of customer service experience, • Degree in business or related field or related operations experience, • Languages: Spanish Fluent, French Fluent and English Fluent, • Strong computer skills, • ERP or CRM tools experience, • Ability to learn concepts and technical details of products Why Join SEL? You’ll play a visible role in one of our fastest-growing regions, working in a global, values-driven organization with real impact and autonomy. • Competitive salary and an excellent benefits package., • Top‑tier medical and dental, insurance., • Restaurant tickets and wellness benefits., • Development opportunities, including tuition assistance and internal growth programs., • A people‑first culture where your work truly matters.

Shape the future of logistics with us! At Tosca, we help the world’s leading retailers and suppliers eliminate waste, reduce costs, and improve efficiency with our reusable packaging solutions. Our people are at the heart of this mission, and we are now looking for a Customer Service & Asset Specialist to strengthen our EMEA-team. As the primary point of contact for customers in the EMEA-region, you’ll play a key part in delivering a smooth and positive customer experience — from onboarding and order‑to‑invoice coordination to reliable day‑to‑day support. You’ll collaborate closely with internal departments, helping to solve customer needs efficiently while contributing to continuous improvement and quality across our processes. It’s a role where you can truly make an impact, both for our customers and for the way we work! For this role, we expect the new colleague to work from our office in Madrid (Spain). Your responsibilities • You provide customer support for different regions within EMEA and act as the first point of contact for questions and inquiries, • You maintain data and set up new customers, building long-term relationships through excellent service, • You monitor daily warehouse movements and proactively identify and address discrepancies, • You coordinate inventory checks, taking responsibility for communication, analysis, and follow-up, • You handle quality-related issues and stay in close contact with the quality department until resolution Your profile • You have completed vocational training as an industrial clerk, office administrator, or have comparable experience in customer service, • You are motivated and eager to learn – your motivation is more important than many years of experience, • You have very good English, Spanish & French language skills (additional languages are a plus), • You have strong organizational skills, with an eye for detail, the ability to prioritize, and a hands-on mentality, • You have excellent communication skills and enjoy working with customers, • You are confident in using MS Office – training on our internal software will be provided What we offer you • Fixed-term contract for 1 year, with the possibility of extension into a permanent contract, and a competitive remuneration package aligned with your skills and experience., • Local benefits (applicable to the Madrid (Spain) location), • Home-office up to 2 days/week is possible after the onboarding period, • Continuous investment in your personal and professional development through training and coaching., • A dynamic and fast-growing company that is part of a strong international group, with a focus on sustainability., • A supportive, collaborative team environment where your ideas and contributions matter Interested? We cultivate a tight-knit team of smart people who care about their work and their colleagues. We believe this is a really exciting opportunity for someone who is up for a fast-paced challenge and is eager to become an integral member of our team. Send us your CV and your letter of motivation in English. We’re looking forward to meeting you! Privacy Notice Your personal data will be processed by Tosca for recruitment purposes in accordance with GDPR and applicable local data protection laws. We value diversity and equal opportunity. Applicants are welcomed based on their individual merits as we do not discriminate on the grounds of age, sex, disability, ethnic or racial origin, religion or belief, or sexual orientation. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. External recruitment services/agencies will not be used for this position.

🚀 Atención al Cliente con Alemán - Estable | Madrid (Vallecas) ¿Te apasiona ayudar a las personas y crear experiencias excepcionales? ¡Esta oportunidad es para ti! Únete a un equipo dinámico y multicultural en Madrid (Vallecas) y desarrolla tu carrera en un entorno donde podrás crecer, aportar ideas y marcar la diferencia. Tu misión Formarás parte del equipo de atención al cliente y te encargarás de: ✅ Resolver dudas e incidencias en tiempo real (teléfono, email, chat y herramientas internas) ✅ Gestionar tickets en CRM, garantizando calidad y trazabilidad ✅ Realizar seguimiento proactivo hasta la resolución ✅ Identificar mejoras y optimizar procesos Qué buscamos ✔️ Experiencia en atención al cliente y gestión de incidencias ✔️ Valorable experiencia en logística, transporte o e-commerce ✔️ Nivel C1 de alemán y C1 de español ✔️ Incorporación inmediata Qué ofrecemos 🌟 Contrato estable 🕒 Jornada de 39h semanales (09:30–18:30, un día 10:30–19:30) 📍 Trabajo presencial en Vallecas (Madrid) 💰 Salario: 24.710 € brutos/año 🚀 Incorporación inmediata Además: ✨ Ambiente dinámico y multicultural ✨ Formación inicial y continua ✨ Posibilidades de desarrollo profesional 💡 Si buscas estabilidad, aprendizaje continuo y un entorno donde aportar valor… ¡Queremos conocerte! 📩 Apúntate y envíame tu CV por email: laura.penaanglada@adecco.com

Join Foundever as a Teleoperador/a Technical Customer Support Specialist for an exciting international project in the premium automotive sector. If you enjoy customer interaction, technical problem-solving, and working in a multilingual environment, this opportunity offers stability, professional growth, and a modern hybrid model in Madrid. Your Responsibilities • Provide technical customer support via phone and email., • Handle Level 1–2 technical incidents and service-related queries., • Register and follow up customer cases using CRM and ticketing systems., • Deliver high-quality customer experience in Portuguese, English, and Spanish., • Escalate complex cases following internal procedures and quality standards., • Support customers in a professional and solution-oriented way as a teleoperador/a specialist. What We Offer • Permanent contract from day one., • Full-time schedule (39h/week)., • Monday to Friday shifts between 9:00 and 19:00., • Hybrid model:, • 3 days on-site in Madrid, • Remote work on Mondays and Fridays, • Competitive salary: 22,000 – 23,000 € gross/year., • Paid training during working hours., • Career development opportunities within Foundever., • International and multicultural work environment. What We Are Looking For • Portuguese native or bilingual level., • Advanced English and Spanish (C1 or higher)., • Customer-oriented mindset and strong communication skills., • Interest in technical support and premium customer experience., • Ability to work with digital tools and structured processes., • Based in Madrid or willing to relocate. About FoundeverFoundever is a global leader in customer experience solutions, combining innovation, technology, and human talent to support some of the world’s most recognized brands. We are committed to diversity, inclusion, equal opportunities, and blind CV recruitment processes. Apply now and become part of the #FoundeverLife

Qualifications: • SHIPBOARD Employment, • Preferably 2-3 years Shipboard experience in a similar position and in an International 5 star and luxurious establishment., • Excellent fluent English (verbal and written). This includes the ability to give and receive instructions in verbal and written forms and to effectively and efficiently engage with guests and crew members. Conversational in an additional language (German, French, Spanish, Mandarin)., • Good working knowledge of Microsoft applications, Fidelio and hotel operating systems., • Proactive approach to problem solving., • Sensitivity to cultural differences and the ability to work in a wide variety of cultural contexts., • Strong interpersonal skills and ability to lead, motivate and develop a culturally diverse work force. Duties and Responsibilities: • Provides guests with the highest quality guest services, demonstrating genuine concern for guests wellbeing at all times--Personalized Customer Services., • Ensures that all guest requests, enquiries and complaints are responded to immediately and are followed up on efficiently and to the guests satisfaction., • Maintains a high level of communication and feedback with the Hotel Director as well as other departments around the ship., • Coordinates, organizes and supervises the front office operation., • Displays a full and comprehensive knowledge of the ships facilities, ports of call and services., • Organizes and leads training sessions for all reception team members to continuously develop their knowledge, techniques, skills, guest focus and sense of service.

Minor Hotels Europe & Americas.Are you passionate about hospitality and the art of welcoming?.Join the Reservation Department Minor Hotels in Madrid and start your professional career in one of the largest international groups in the hotel sector, with around 530 hotels and resorts worldwide.At Mino

We are looking for someone who understands that social media is no longer just a publishing channel. Support the development and implementation of the social media strategy across several brands within Minor Hotels Europe & Americas. Develop and support social-first content ideas, formats and storyt

¿Quiénes somos? Occident es una de las empresas líderes en el sector asegurador y en el seguro de crédito. Nuestros valores se centran en las personas, el compromiso, la austeridad, la visión a largo plazo, la autocrítica y la innovación. Una de las mejores empresas recocida para trabajar, como así se nos ha reconocido en el ranking de Forbes 2025. Además, hemos sido galardonados como World-class Workplace 2024 por la consultora internacional Effectory. Te invitamos a formar parte de nuestro equipo del Contac Center, perteneciente a OCCIDENT Buscamos personas con formación profesional de al menos cinco personas FP de grado medio o superior, y experiencia en funciones de atención telefónica para poder asumir las funciones y responsabilidades de la posición. Se valorará conocimientos de seguros. ¿Qué buscamos? Estudios mínimos FP Grado medio/superior Ofimática a nivel usuario. Experiencia de teleoperador/a. Se valorará experiencia en Contact Center y conocimiento en el sector asegurador. Funciones Ofrecer una atención de calidad a los clientes y asegurados, vía omnicanal (teléfono, email, chat, WhatsApp…) realizando apertura y consulta de siniestros. Manejo básico de herramientas informáticas. Capacidad de aprendizaje. Seguimiento de procedimientos. Responsabilidad y puntualidad. Orientación al cliente. Comunicación verbal y oral clara y ordenada. ¿Qué te podemos ofrecer? Tipo de contrato: Temporal 4 meses. Retribución fija competitiva (13.184,29 €/año) en función de las horas trabajadas. Interesante retribución variable (5%) por consecución de objetivos. Jornada intensiva del 75,5% (6 horas de 9:00-15:00). Convenio Contac Center Buen ambiente de trabajo en un entorno agradable con buenas comunicaciones en transporte público Formación a cargo de la Compañía. Posibilidad de desarrollo profesional. Ubicación: Madrid - C/ Juan Esplandiu 13. ¡Te estamos esperando!

Descripción Sobre nosotros En TeamSystem somos una empresa tecnológica líder en soluciones digitales de gestión empresarial para pymes, microempresas y profesionales Como uno de los principales proveedores italianos en software, somos líderes en Europa en soluciones ERP, ecommerce, fintech, CRM y HR, ayudando a empresas y despachos profesionales a optimizar su gestión diaria. En TeamSystem España , junto a la experiencia de Golden Soft , ayudamos a miles de empresas, asesorías y autónomos a digitalizar su día a día mediante soluciones de software de gestión, con el objetivo de simplificar y optimizar procesos administrativos, contables y laborales. Tu misión Con el fin de reforzar el Departamento de Atención al Cliente , en TeamSystem, buscamos a un/a Customer Service para dar soporte telefónico a nuestros clientes, resolviendo las dudas relacionadas con las aplicaciones utilizadas y ayudándolos a resolver las incidencias relacionadas con el manejo del software utilizado que puedan tener. ¿Qué harás? Ayudar a los negocios a digitalizar sus procesos administrativos y de gestión. Atención al cliente a través de diferentes canales (teléfono, chat, email). Soporte postventa atendiendo de forma ágil y efectiva consultas o problemas técnicos que puedan surgir. Ayudar y guiar al cliente con las dificultades que pueda encontrar al utilizar el software. Seguimiento de las posibles incidencias para garantizar su resolución. Recopilar comentarios de los clientes y contribuir a la mejora continua tanto del servicio como del software. Realización de pruebas básicas para verificar el correcto funcionamiento del software. ¿Cómo te imaginamos? Posees un FP o Grado universitario , preferiblemente en áreas administrativas, contables o empresariales . Te interesa desarrollarte en el ámbito de la Atención al Cliente y el soporte de aplicaciones. Tienes buena capacidad de comunicación y te sientes cómodo/a tratando con clientes. Destacas por tu capacidad de aprendizaje , curiosidad y actitud proactiva. Tienes al menos 2 años de experiencia en equipos de Customer Service en SaaS B2B. Interés o conocimiento en facturación, contabilidad o gestión administrativa Puntos extra Experiencia previa en asesoría/gestoría. Has trabajado en entorno Startup. Conocimientos en contabilidad, facturación, gestión fiscal y nóminas. Haber utilizado softwares como A3, Sage o propios de la marca como Contabilidad .NET, Nóminas .NET, etc. Qué ofrecemos Contrato indefinido a jornada completa. Formación continua en soluciones ERP y herramientas del ecosistema TeamSystem. Desarrollo profesional real en una empresa tecnológica en plena expansión. Entorno colaborativo, dinámico y con impacto directo en la experiencia del cliente. Participación en proyectos estratégicos donde tu criterio y propuestas cuentan. Trabajo híbrido. NUESTROS VALORES Nuestros valores Iniciativa – Impulsamos la acción y la propuesta de mejoras. Inclusión – Fomentamos un entorno diverso y colaborativo. Innovación – Buscamos nuevos retos y apostamos por la evolución constante. Si quieres crecer en una empresa tecnológica en pleno desarrollo, con proyectos de impacto real y un equipo altamente cualificado, ¡te estamos esperando!

En Bizneo, una de las mayores HR Tech en Europa, estamos buscando refuerzos para el equipo de soporte: alguien con soltura tecnológica, dominio del italiano y ganas de aprender un producto grande con más de 30 módulos. Si aprendes rápido, te gustan los retos y te motiva más resolver problemas que seguir un guion, queremos conocerte. ¿Qué harás aquí? Atender y resolver las consultas de nuestros clientes italianos (y españoles) a través de chat, email y videollamada, asegurando una experiencia excelente. Convertirte en un/a experto/a en nuestra plataforma. Es un producto amplio y tu trabajo será entenderlo a fondo para poder guiar a los clientes con criterio, no solo con respuestas enlatadas. Diagnosticar problemas, reproducir incidencias y escalar al equipo técnico con toda la información necesaria para que la resolución sea rápida. Documentar soluciones, crear y mantener artículos en nuestra base de conocimiento para que cada respuesta buena quede al alcance de todos. Aportar feedback real del cliente al equipo de producto. Eres los ojos y oídos del usuario: lo que tú detectas se convierte en mejoras del producto. ¿Qué te pedimos? Italiano nivel bilingüe y buen nivel de español. Vas a trabajar en ambos idiomas a diario. Te consideras una persona tech-savvy: te desenvuelves con soltura en entornos digitales, pruebas herramientas nuevas por curiosidad y no te intimida un producto complejo con muchas funcionalidades. Capacidad de aprendizaje rápida. No esperamos que lo sepas todo de RRHH el primer día, pero sí que en pocas semanas seas capaz de moverte por el producto y resolver la mayoría de las consultas con autonomía. Buenas habilidades de comunicación escrita y verbal: sabes explicar algo técnico de forma clara y con paciencia. Te gusta resolver problemas. Ante una consulta difícil, tu primer impulso es investigar y buscar la solución, no derivar. Puntos extra si... Has trabajado en soporte o atención al cliente en una empresa de software o SaaS. Tienes nociones de RRHH, nómina o gestión de personas (aunque sea por experiencia propia como usuario). Te manejas con herramientas como Intercom, Zendesk, Jira o similares.

Buscamos incorporar un Supervisor Senior/Responsable para el Dpt. de Venta Cruzada de una compañía líder en servicios de financiación de consumo, con presencia nacional y un enfoque innovador en soluciones de pago aplazado y financiación personalizada. Su misión asegurar que el área de Venta Cruzada funcione de manera eficiente, como foco principal: optimización de resultados, la coordinación transversal y la mejora continua del negocio. Funciones y responsabilidades del puesto: - Gestión de desempeño y KPIs: definir, consolidar y analizar KPIs del área: conversión, ticket medio, volumen de ventas, productividad (ventas/FTE), calidad de venta, analizar desviaciones y proponer acciones correctivas, seguimiento de resultados diarios, semanales y mensuales. - Ejecución del plan de negocio: traducir la estrategia en planes operativos, objetivos por equipo, acciones comerciales, asegurar la correcta ejecución en todos los canales (tradicional + ecommerce), coordinar la implantación de campañas y nuevas iniciativas. - Coordinación transversal del área: alinear a todos los supervisores de estructura: Producción, Formación, Selección, Ecommerce, garantizar coherencia y consistencia en procesos, objetivos, metodología comercial. - Mejora continua y optimización: identificar áreas de mejora a partir de: auditorías, análisis de resultados, feedback de equipos, impulsar planes de acción estructurados, medir impacto de las acciones implantadas. - Desarrollo comercial y formación: detectar necesidades formativas, ajustar argumentarios y procesos de venta, asegurar traslado de mejoras a equipos comerciales. - Transformación y desarrollo del modelo: participar activamente en proyectos clave: implantación de Génesys, uso de IA en auditorías de llamadas, evolución del modelo de riesgos y negocio. - Reporting y soporte a Dirección: preparar información y análisis para el Head, participar en comités de seguimiento, dar visibilidad del estado real del negocio. - Gestión del cambio: apoyar la transformación organizativa del área y acompañar a los equipos en: aumento de exigencia, cambio de procesos, evolución del modelo. Se requiere: - Experiencia en entorno call center de venta, gestionando: equipos grandes o múltiples equipos, supervisores / mandos intermedios. - Experiencia en entornos de venta cruzada, televenta, recobro con venta (muy valorable) - Conocimientos técnicos: · Herramientas de contact center: uso de herramientas con marcación predictiva, preferiblemente Genesys, en caso contrario Altitude, demostrando capacidad de establecer estrategias de negocio en función de seguimiento de los KPI´s y cambiando reglas de marcación en función de necesidades de contactación y producción. · Herramientas de análisis: o Power BI o Excel (nivel avanzado/intermedio alto) · Gestión de KPIs y modelos de negocio · Conocimiento de operativa comercial call center · Experiencia real con la aplicación de la IA en procesos de televenta, recepción y/o emisión, participación en proyectos de IA o automatización. - Alta capacidad analítica y orientación a resultados. - Capacidad de estructuración y organización. - Liderazgo transversal (sin jerarquía directa) y capacidad de toma de decisiones. - Comunicación clara y exigente. - Resiliencia y gestión de presión, adaptación al cambio. - Inteligencia emocional y comunicación efectiva constructiva buscando siempre la mejora continua. Se ofrece: - Incorporación a una compañía consolidada con presencia nacional y proyectos innovadores en el sector financiero. -Salario, en función de valía, en torno a 55.000€b/a + variable repartido mensualmente. - Contrato indefinido, a jornada completa, de lunes a jueves de 10:00 a 18:00 y viernes 10:00 a 17:00h, con posibilidad de modalidad de teletrabajo. - Formación inicial a cargo de la empresa y oportunidades de desarrollo profesional. Experiencia requerida: - Al menos 7 años en entorno call center de venta gestionando equipos grandes o múltiples y supervisores / mandos intermedios. Formación requerida: - Titulación universitaria (ADE, Economía, Psicología, Ingeniería o similar). Idiomas requeridos: - Español: nativo. Requisitos valorables: - Experiencia en sector financiero o similar. - Experiencia en implantación de herramientas (CRM, contact center), proyectos de transformación. - Conocimientos de riesgo / scoring. - Experiencia con modelos de auditoría de calidad.

At Quaker Houghton, we are experts in the development, production and application of industrial process fluids, lubricants and coatings for the manufacturing industry. We have been an integral part in the growth of the world's largest industrial and manufacturing companies from aerospace and automotive to primary metal and energy. Today, we have a global presence, with our corporate headquarters located in Conshohocken, PA. Quaker Houghton is a global publicly traded company with a unique collaborative culture that supports career growth for its colleagues and offers competitive compensation and benefit programs. Our people are our greatest strength. We are a global team of colleagues who collaborate to move forward together and exceed our customers' expectations. As a Customer Service Representative, you will play an essential role at the heart of our operations, helping to deliver an outstanding experience for our customers. What do we offer? Immediate start date A fixed-term contract for 6 months , with potential to extend. Flexible working arrangements, including remote working, with a preference for candidates located within reasonable proximity to one of our offices. An international, collaborative and dynamic work environment QH University that offers continuous training tools for all seniority levels. Wellbeing, Colleague Resource Groups & other attractive DEI programs. Global Giving initiatives offering paid volunteering leave to dedicate to the cause of your choice. Joining a team where supporting each other is part of the culture, in a company where customer success is our own. What will you do? Deliver an exceptional customer service experience by consistently providing high-quality support and exceeding customer expectations. You don't need to come from a chemicals or manufacturing background — we're open to candidates from other sectors such as logistics, FMCG, or similar industries. Communicating with customers and colleagues across different countries. Processing and managing customer orders. Providing updates on order status, shipments, and deliveries. Working closely with Supply Chain, Logistics, Production, and Sales teams. Supporting quotation requests and customer enquiries. Maintaining accurate customer records and documentation. What are we looking for? We're looking for enthusiastic and customer-focused individuals who enjoy working with people, solving problems, and learning new skills. Experience Previous customer service, supply chain, or logistics experience is helpful but not essential. We welcome early-career professionals, recent graduates, and anyone eager to learn and grow in a professional environment. Skills & Knowledge Comfortable using Microsoft Office applications such as Outlook, Word, and Excel. Experience with ERP systems is an advantage but not required – we will provide training. Strong communication skills in English and German (written and spoken) are essential. What will help you succeed? A genuine passion for delivering excellent customer service. Strong communication and interpersonal skills. A positive, proactive attitude and willingness to learn. Good organizational skills and attention to detail. Ability to collaborate effectively with others while also managing tasks independently. Adaptability and a solution-focused mindset. A commitment to safety, quality, and doing the right thing. Who are we? Quaker Houghton is the global leader in industrial process fluids, continually improving and innovating so the world's steel, aluminum, automotive, aircraft, machinery and industrial parts manufacturers can stay ahead in a changing world. Our chemists, engineers and industry experts partner with our customers to continually improve their operations so they can run even more efficiently, even more effectively, whatever comes next. Our values: Live Safe, Exceed Customer Expectations, Drive Results, Embrace Diversity, Do Great Things Together and Act with integrity. Our core values embody who we are as a company, guide our decisions and inspire us. Our commitment to these values, in words and actions, builds a safer, stronger Quaker Houghton. They are the fundamental beliefs that guide our internal conduct and our relationship with the outside world. Send us your application and FIND YOUR FUTURE! EEO: Quaker Houghton is committed to equal employment opportunities and a workplace free of discrimination. Applications are welcome from all qualified candidates regardless of gender, gender identity, age, disability, ethnic origin, religion, or sexual orientation. In line with the EU Pay Transparency Directive, the salary range for this role is disclosed before the interview to support transparency and consistency in our hiring process. Candidates will not be asked about their salary history. Our company uses a structured job level and salary band framework to support objective and consistent compensation decisions.

At the Ivoclar Group, we support dentists, dental technicians and dental hygienists both professionally in fulfilling their passion and purpose: to ensure that people have the best possible oral health care and quality of life, today and in the future.We are inspired by the knowledge that together w

Formarás parte del equipo de Operaciones Internacionales, dando soporte administrativo y asegurando una gestión ágil y eficaz de los pedidos de nuestros clientes internacionales, siendo un punto de contacto clave para garantizar un servicio de calidad. La oportunidad de formar parte de una empres

Tu misión será elevar el rendimiento del área de Servicio reforzando la coordinación del equipo, impulsando mejoras y garantizando una experiencia excelente para clientes, partners y equipos comerciales. Tu visión de procesos y tu capacidad de detectar oportunidades de mejora. Salario fijo a pa

Serás el punto de contacto principal para gestionar las consultas de los clientes, atender sus necesidades y resolver cualquier incidencia que pueda presentarse durante su experiencia. Te encargarás de utilizar distintas herramientas y sistemas digitales para gestionar las peticiones, mantener la

Resumen Seleccionamos para nuestro cliente, multinacional del sector financiero con amplia trayectoria global y un fuerte compromiso con la innovación, la diversidad y el desarrollo profesional, perfiles para el área de ATENCIÓN AL CLIENTE ESPAÑOL Y ALEMÁN con certificado de disCapacidad. La pe

Experteer Overview In this role you drive growth for key customers from an office-based setup, balancing new business development with expanding existing accounts. NPS) and customer feedback to enhance experience • Oversee annual audit process, ensuring policy compliance and recovery of outstandin

Shape the future of logistics with us! ¿Our people are at the heart of this mission, and we are now looking for a Customer Service & Asset Specialist to strengthen our EMEA-team.As the primary point of contact for customers in the EMEA-region, you’ll play a key part in delivering a smooth and po

Benefits and Growth: Best‑in‑breed onboarding Generous global benefits Intra‑departmental mentor and buddy program for in‑house networking New hire stock equity (RSUs) and employee stock purchase plan (ESPP) * Continuous professional development, product training, and career pathing

Send us your CV and your letter of motivation in English. You provide customer support for different regions within EMEA and act as the first point of contact for questions and inquiries You maintain data and set up new customers, building long-term relationships through excellent service You monito

Descripción del sitio ¿Te gusta la atención al cliente y quieres trabajar en una empresa en pleno crecimiento? ¡Esta oferta te puede interesar! Tenemos la necesidad de incorporar una nueva persona al equipo de atención al cliente y turismo industrial para la realización de las siguientes tarea

Temps busca teleoperadores/as en Madrid para atención a usuarios con experiencia mínima de 6 meses y certificado de discapacidad.

Shape the future of logistics with us! Our people are at the heart of this mission, and we are now looking for a Customer Service & Asset Specialist to strengthen our team in Central Europe.As the primary point of contact for our customers in the DACH-region, we're looking for a Customer Service & A

Shape the future of logistics with us!At Tosca, we help the world's leading retailers and suppliers eliminate waste, reduce costs, and improve efficiency with our reusable packaging solutions. Our people are at the heart of this mission, and we are now looking for a Customer Service & Asset Specialist to strengthen our EMEA-team.As the primary point of contact for customers in the EMEA-region, you'll play a key part in delivering a smooth and positive customer experience — from onboarding and order‐to‐invoice coordination to reliable day‐to‐day support.You'll collaborate closely with internal departments, helping to solve customer needs efficiently while contributing to continuous improvement and quality across our processes.It's a role where you can truly make an impact, both for our customers and for the way we work!For this role, we expect the new colleague to work from our office in Madrid (Spain).Your responsibilitiesYou provide customer support for different regions within EMEA and act as the first point of contact for questions and inquiriesYou maintain data and set up new customers, building long-term relationships through excellent serviceYou monitor daily warehouse movements and proactively identify and address discrepanciesYou coordinate inventory checks, taking responsibility for communication, analysis, and follow-upYou handle quality-related issues and stay in close contact with the quality department until resolutionYour profileYou have completed vocational training as an industrial clerk, office administrator, or have comparable experience in customer serviceYou are motivated and eager to learn – your motivation is more important than many years of experienceYou have very good English, Spanish & French language skills (additional languages are a plus)You have strong organizational skills, with an eye for detail, the ability to prioritize, and a hands-on mentalityYou have excellent communication skills and enjoy working with customersYou are confident in using MS Office – training on our internal software will be providedWhat we offer youFixed-term contract for 1 year, with the possibility of extension into a permanent contract, and a competitive remuneration package aligned with your skills and experience.Local benefits ( applicable to the Madrid (Spain) location)Home-office up to 2 days/week is possible after the onboarding periodContinuous investment in your personal and professional development through training and coaching.A dynamic and fast-growing company that is part of a strong international group, with a focus on sustainability.A supportive, collaborative team environment where your ideas and contributions matterInterested?We cultivate a tight-knit team of smart people who care about their work and their colleagues. We believe this is a really exciting opportunity for someone who is up for a fast-paced challenge and is eager to become an integral member of our team.Send us your CV and your letter of motivation in English. We're looking forward to meeting you!Privacy NoticeYour personal data will be processed by Tosca for recruitment purposes in accordance with GDPR and applicable local data protection laws.We value diversity and equal opportunity. Applicants are welcomed based on their individual merits as we do not discriminate on the grounds of age, sex, disability, ethnic or racial origin, religion or belief, or sexual orientation. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us.External recruitment services/agencies will not be used for this position.

ph3Overview /h3pPosition: Regional Account Manager (Symantec, Carbon Black, CA). Arrow’s Enterprise Computing Solutions (ECS) is a global technology enablement company that provides IT solutions to solve complex business challenges. We deliver value-added distribution, business consulting, and channel enablement services to technology manufacturers and their channel partners serving commercial and government markets. The Regional Account Manager for Symantec, Carbon Black, and CA in Spain is responsible for owning, driving, and expanding the overall sales plan for Symantec’s commercial segment. This includes net new business (whitespace), customer win-back, and competitive displacement. You will own the execution of this strategy across your geo and support the country channel team to meet their goals. You will be responsible for generating and closing pipeline and for developing and executing specific plans to drive opportunities in this space, with net new commercial sales in each country/region. You will develop strong business alignment with key partners and build robust reporting forecasting for your business. Your creativity, commercial acumen, proactivity, and commitment will contribute to success. You will continually develop the business and stay ahead of the market. /ph3Responsibilities /h3ulliManagement execution of Commercial new business sales strategy directly with end-user prospects. /liliOwnership of strategic relationships with key prospects (C-level/Senior Management). /liliManage the local execution of EMEA-wide initiatives for each strategic program or market segment initiative. /liliSupport key partnerships to drive new commercial opportunities. /liliCoordinate forecasting/pipeline process in line with Arrow Countries. /liliProvide sales leadership and management to Regional VPs, Country Managers, and Business Unit Leaders in their daily business. /liliCollaborate with all internal departments/countries within Arrow ECS EMEA toward achieving financial and business goals. /liliMatrix management of in-country Business Developers to support commercial opportunities. /liliWork with marketing strategists to design and develop sales campaigns targeting commercial customer whitespace. /liliDevelop sales plays to ensure continued adoption of Symantec products by commercial customers. /li /ulh3What we’re looking for /h3ulliHave relevant direct touch/end-user sales experience in cybersecurity (Broadcom Symantec, Carbon Black, and CA products solutions would be a strong asset) or technology space, managing customer relationships, processes, and programs and/or sales personnel within the IT industry. /liliHave developed and executed strategic sales initiatives including setting business expectations and objectives. /liliDemonstrate that they have worked effectively with marketing to maximize Go-To-Market program effectiveness. /liliDemonstrate leadership abilities, team management, and interpersonal skills. /liliDemonstrate the ability to work in a matrix organization. /liliTravel is estimated to take up to 75% of working time. /liliMinimum of 5 years of experience in cybersecurity/IT is required. /li /ulh3Qualities /h3ulliStrong leadership and management qualities. /liliHigh degree of structure and organization. /liliAbility to enthuse, connect, and mobilize people involved. /liliGood understanding of vendor strategy and ability to evangelize vendor propositions. /liliStrong understanding of the full needs of the wider business in relation to the sales organization. /liliHunters profile with proactive sales mindset. /li /ulh3Skills /h3ulliFluent in Spanish English. /liliStrong writing and communication skills. /liliStrong influencing and negotiation skills. /liliGood relationship-building abilities. /liliDirect experience with cybersecurity vendors. /li /ulh3What we offer /h3ulliHealth insurance. /liliOpportunity to participate in a new and stimulating experience. /liliArrow is an equal opportunity employer and is committed to creating an inclusive and diverse working environment by providing equal employment opportunities for all qualified persons. /li /ulpLocation: ES-Alcobendas, Spain (Avenida de Europa) /ppTime Type: Full time /ppJob Category: Sales /p /p #J-18808-Ljbffr

ppH3C is an industry leader in the provision of Digital Solutions and is committed to becoming the most trusted partner of its customers in their quest for business innovation and digital transformation. We offer a full portfolio of Digital Infrastructure products, spanning computer, storage, networking, 5G, security and related domains, and provide a comprehensive one-stop digital platform that includes cloud computing, big data, artificial intelligence (AI), industrial internet, information security, intelligent connectivity, AI vision, and edge computing, as well as end-to-end technical services. We are also the exclusive provider of HPE\u00ae servers, storage and associated technical services in China. /p p“Shaping the Digital Future for a Better Life” is the corporate vision of H3C. We aim to drive the development of the digital economy and, together with customers and partners, create a better life for all. /p h3Responsibilities /h3 ul liOwn full territory or account coverage across Public Sector and selected Enterprise customers /li liManage and grow assigned Named Accounts and develop H3C Brand /li liGenerate and manage a robust, qualified, and predictable sales pipeline /li liDeliver quarterly and annual revenue targets /li liLead public tenders, framework-based projects, and complex commercial bids /li liBuild trusted relationships with C-level executives, senior decision-makers, and influencers /li liCoordinate internal teams to deliver winning proposals (RFPs, RFIs, tenders, commercial offers) /li liStrengthen and activate the local and national partner ecosystem /li liNegotiate commercial terms to achieve win-win, long-term relationshipss /li /ul h3Requirements /h3 ul li8–10+ years of experience in ICT / IT infrastructure sales (Public Sector and/or Enterprise) /li liProven success managing regional territories or strategic named accounts /li liStrong background selling Networking, Servers, Storage, Virtualization, Cloud and/or AI solutions /li liSolid understanding of public procurement and tender environments /li liEstablished relationships with partners, system integrators, and distributors /li liStrong executive communication, negotiation, and presentation skills /li liResults-driven, autonomous, and execution-focused /li liSpanish and English working proficiency /li /ul h3What We Offer /h3 ul liA fast-growing Spain market with strong business momentum /li liExisting operator and government frameworks to accelerate success /li liA mature and expanding partner ecosystem (H3C SPIN) /li liAn international, collaborative working environment /li liAttractive compensation and commission structure /li liCareer growth opportunities in H3C’s priority markets globally /li /ul /p #J-18808-Ljbffr

Welcome to an exciting opportunity at Check Point! We are actively seeking a high-energy Major Account Manager to fuel Check Point’s next phase of growth. This role is critical to our strategy, focused on winning new strategic logos and opening high-value enterprise relationships where Check Point does not yet have a footprint. As a pure new business role, you will lead the charge in identifying, engaging, and breaking into untapped strategic accounts. If you thrive on proactive hunting, executive-level engagement, and turning cold opportunities into long-term customers, this role offers the chance to make a visible and lasting impact in the cybersecurity industry. • Proactively hunt and win new strategic logos, opening high-value enterprise relationships to drive net-new revenue growth., • Apply structured and disciplined prospecting methodologies to identify, qualify, and prioritize new target accounts., • Secure and lead initial executive-level meetings, demonstrating strong presence, credibility, and value articulation., • Navigate and overcome entry barriers through strategic thinking, persistence, and resilience., • Own early-stage deal progression with clear potential to develop into a consistent closer of new business opportunities., • Proven hunter mindset with a strong drive for net-new logo acquisition and enterprise account penetration., • +7 years of demonstrated experience using structured prospecting and qualification approaches in complex sales environments., • Executive presence and confidence engaging senior stakeholders and decision-makers., • Strategic, resilient, and proactive profile with the ability to overcome resistance and ambiguity., • Clear potential and ambition to grow into a consistent closer in high-value new business pursuits., • Fluent in Spanish and English. At Check Point, you’ll work with cutting edge cybersecurity technologies, a global partner ecosystem, and talented professionals who are passionate about making a difference. We offer opportunities for growth, ownership, and real impact while helping organizations worldwide stay secure in an ever-evolving digital landscape. #J-18808-Ljbffr

The Partner Account Manageris responsible fordeveloping and scaling AvePoint’s partner ecosystem across Spain, driving structured partner engagement and executing go-to-market strategies in collaboration with internal and external stakeholders. La experiencia que se espera de los solicitantes, así como las habilidades y cualificaciones adicionales necesarias para este trabajo, se enumeran a continuación. You will focus on building strong, long-term partnerships that generate pipeline, accelerate deal cycles, and expand AvePoint’s presence in the Spanish market. What your day-to-day will look like • Identifyand develop high-impact partner relationships across Spain, prioritising those with strong Microsoft alignment, • Drive partner-led pipeline generation and sourced revenue growth, • Enable and support co-selling activities between partners and AvePoint’s sales organisation, • Manage and track partner pipeline, ensuring visibility and accountability across deals, • Build trusted relationships with partner stakeholders, acting as a key day-to-day contact, • Deliver ongoing partner enablement to improve commercial and technical positioning of AvePoint solutions, • Leverage Microsoft and broader ecosystem relationships to accelerate joint business opportunities, • Support partners in expanding their offerings to include AvePoint-related services and solutions, • Collaborate cross-functionally with internal teams to ensure strong execution and partner success What you will bring We are looking for individuals who combine commercial drive with strong relationship management skills, and who can navigate a partner-led market environment. xcskxlj • 5+ years of experience in partner/channel management or enterprise sales, • Proven ability to generate pipeline and achieve or exceed business targets, • Experience working with Microsoft partners, system integrators, or resellers, • Strong experience with partner enablement (sales and technical alignment), • Ability to build executive-level relationships and influence partner strategy, • Strong organisational skills with the ability to manage multiple priorities, • Fluency in Spanish and English isrequired, • Experience in the Spanish IT or partner ecosystem is highly desirable, • Strong relationship-building capability, • Commercial mindset with focus on results, • Proactive and self-driven, • Collaborative across teams and functions, • High accountability and execution focus Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our Privacy Notice. #J-18808-Ljbffr

pThe Consulting Solutions is searching for a Technical Account Manager to provide hands-on support to clients while maximizing the value of Datadog’s products. This hybrid position emphasizes work-life harmony and collaboration. /ppYour role will involve analyzing client environments, advising on product adoption, and participating in business reviews. Key qualifications include experience with AWS, Azure or GCP, and proficient scripting skills. The role also offers a variety of generous benefits including professional development and stock equity. /p #J-18808-Ljbffr

Manage a portfolio of publishers, optimize ad placements, and drive growth in ad tech. Build relationships, onboard partners, and analyze performance data. On-site role in Barcelona.

Accenture España is looking for a Customer Service Lead to shape and deliver transformation programs enhancing customer experiences through digital platforms, data, and AI. The ideal candidate will have over 10 years of consulting experience in Customer Experience and CRM, a strong business orientation, and excellent communication skills. This role supports a hybrid work model and comes with enriching benefits like health insurance and personalized training paths.#J-18808-Ljbffr

Account Manager needed in Barcelona to develop digital advertising strategies for German companies, with a focus on Google Ads and achieving sales targets.

ph3Account Manager - Print / POS /h3 pbDepartment: /b Account Management /p pbEmployment Type: /b Full Time /p pbLocation: /b Madrid /p pbReporting To: /b Johanna Manrique /p h3Description /h3 pThe Account Manager is responsible for overseeing the daily execution and coordination of client work, ensuring accurate and punctual delivery across all key project touchpoints. They act as a liaison between clients and internal teams, helping to manage timelines, clarify briefs, and resolve issues with a clear, calm, and collaborative approach. /p pThis role requires a confident communicator and organiser who is detail‑oriented and capable of establishing trusted relationships with stakeholders. The Account Manager plays a vital role in maintaining project momentum, ensuring alignment at every stage, and contributing to a smooth, efficient client experience. /p pThey also serve as the heart of operational delivery—ensuring client satisfaction, internal clarity, and cross‑functional coordination. /p h3Responsibilities /h3 ul liAssist in the delivery of client campaigns and activities from planning to implementation in the retail space /li liServe as a primary daily contact for internal teams and clients. /li liManage and update project timelines, budgets, and documentation to maintain visibility and control. /li liEscalate issues and assist in resolving delivery challenges. /li liCoordinate with sourcing, creative, and production teams to ensure workstreams are aligned. /li liAssist the Account Director and Senior Account Manager in preparing presentations, reports, and reviews. /li liEnsure compliance with brand, budget, and process standards in all activities. /li liIdentify opportunities for ongoing improvement in workflow, tools, and client engagement. /li /ul h3Skills and Experience /h3 ul liMinimum 3–4 years’ experience in retail marketing, client services, or an agency delivery role, with experience in POCM/Promo/Merchandising/ print. /li liStrong organisational and time management skills /li liAbility to build relationships and communicate clearly across stakeholders /li liComfortable working under pressure and managing multiple tasks /li liCommercially aware and able to manage budgets accurately /li liFamiliarity with print, POSM, creative production and/or procurement processes is a plus /li /ul h3Equal Opportunities /h3 padm-Indicia is proud to be an equal opportunity employer and is committed to creating a diverse environment. We recruit, employ, develop, compensate, and promote regardless of race, religion, colour, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. Should you need any reasonable adjustments made to this application process, please don't hesitate to let us know. /p /p #J-18808-Ljbffr

Dojo is a leading payment processor for in‑person commerce in the UK. La experiencia que se espera de los solicitantes, así como las habilidades y cualificaciones adicionales necesarias para este trabajo, se enumeran a continuación. The Role We’re expanding our Account Management team to serve our Enterprise customer base. As an Enterprise Account Manager, you’ll own the end‑to‑end experience for high‑value clients, driving satisfaction, renewals, expansion, and advocacy. What You Will Do • Serve as the primary point of contact mainly via telephone and email, • Understand customer needs and ensure they receive the best product fit, • Coordinate onboarding, training, support, and other processes across teams, • Provide feedback on customer engagement to improve products and services, • Maintain regular communication on account health, usage trends, and satisfaction, maximizing expansion opportunities What You Will Bring • Background in Account Management, preferably in a B2B subscription context, • Proactive, growth‑focused mindset with a desire to learn, • Excellent verbal and written communication skills, • Adaptability across audiences—from C‑level executives to support staff, • Ability to work in a fast‑paced, multi‑task environment, • Strong time‑management and deadline attainment, • Critical thinking using logic and reasoning, • Self‑motivation with both independent and team work, • Proactive troubleshooting, listening, and problem‑solving, • Graceful handling of difficult situations Let’s Talk If • You’re curious and eager to learn and create, • You’re relentless, persistently pursuing goals, • You’re customer‑obsessed and prioritize customer success Office Culture We prioritize collaboration in person—working from the office 4+ days per week across multiple European locations. xcskxlj Diversity, Equity, and Inclusion We strive to build diverse teams reflective of the businesses we serve, fostering inclusive environments that enable all employees to thrive. #J-18808-Ljbffr

Head of Account management - Small AccountsJoin to apply for theHead of Account management - Small Accountsrole atFactorial .This range is provided by Factorial. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeHelloFactorial is on the lookout for a dynamic individual to step into the role ofHead of Account Management - Small Accountto help drive our company to new heights.About The Role: We are seeking a strategic and growth-drivenHead of Account Management - Small Accountwithin our department of Small Accounts. This segment covers a large volume of clients with limited human touch and represents a key opportunity to driveNet Revenuethrough two main levers:Minimizing churnandMaximizing scalable upsell .Your mission will be to build and operate a scalable growth model that delivers measurable results throughautomation, data-driven prioritization, and lean human involvement. You'll work cross-functionally to ensure this portfolio grows efficiently and sustainably, while delivering a seamless customer experience.What You’ll DoOwn and drive the growth strategy for all small accounts, focused on:Churn prevention via early signals, lifecycle programs, and tech-touch journeys.Scalable upselling using product usage signals, automation, and commercial playbooks.Build and lead a lean team of Account Managers and specialists to execute the strategy at scale.Design and continuously optimize the “Run at Scale” operating model by combining automation, structured workflows, and customer insights — and extrapolate this model to other segments across Factorial when applicable.Collaborate with Customer Support, Product, Marketing, and Revenue Ops to orchestrate a consistent, efficient experience.Lead automation and tooling initiatives to reduce manual effort while increasing impact.Implement dashboards, reporting systems, and A/B testing logic to evaluate and evolve engagement models.Ensure alignment within all long-tail strategies to create a unified approach across all segments and markets.What We’re Looking For6+ years of experience in Account Management, Customer Success, or Scaled Growth within a SaaS or tech company.Proven success in owning and improving retention and upsell KPIs across large customer bases.Deep understanding of automation tools, CRM workflows, lifecycle engagement, and scalable CS models.Strong data analysis and experimentation skills.Experience building and leading small, high-performing teams in fast-paced environments.Fluent in English; additional languages are a plus.Nice to HaveExperience working in SaaS companies.Familiarity with CS at Scale / Low-Touch models.Background in PLG (Product-Led Growth) or tech-enabled commercial models.Experience withcustomer segmentation and lifecycle monetization .Perks of being part of our teamSave expenses with Cobee and get your salary in advance with PayflowTaxDown to simplify your taxes and maximize your savings!Healthy life with Gympass and Alan as private health insuranceLanguage classes with Yolk Academy & Factorial Language exchangeSyra and Apeteat discounts!Breakfast in the office, organic fruit and free caffeine and theineFlexible schedules, pet Friendly and no dress code!What’s in it for youStructured career paths to support your professional growth - we don’t believe in dead ends.Transparent salary grids from 40,000€ to 50,000€ OTE, with a 70/30 split (fixed/variable).Uncapped monthly variable your ambition sets the limit, not us!Is this you?! Come rock the world with us!About usFactorialis anall-in-one HR Softwarefast-growing company founded in2016.Our mission is to helpSMEs automate HR workflows, centralize people data and make better business decisions. Currently, serves thousands of customers in over 60 countries all over the world and across industries, it has built a super diverse and multicultural team of over+1200 peoplein Barcelona, Brazil and Mexico offices.Our ValuesWe own it: We take responsibility for every project. We make decisions, not excuses.We learn and teach: We're dedicated to learning something new every day and, above all, share it.We partner: Every decision is a team decision. We trust each other.We grow fast: We act fast. We think that the worst mistake is not learning from them.Wanna learn more about us? Check our website!Seniority levelDirectorEmployment typeFull-timeJob functionBusiness Development and SalesIndustriesSoftware Development#J-18808-Ljbffr

Multilingual Customer Support Agent Portugal, Spain, Greece & Malta. Are you fluent in English and another European language such as Dutch, French, German, Italian, Polish, Norwegian, Czech, Portuguese, Spanish, Swedish, Finnish, Danish, Hungarian, Slovak, Romanian, Bulgarian, or Croatian? We are hi

ppb¡Estamos buscando talento para liderar el futuro de la movilidad! /b /pp¿Te apasiona transformar la experiencia de cliente y liderar proyectos estratégicos en el sector de la movilidad eléctrica? /ppBuscamos un/a bSenior Manager Customer Experience Mobility Solutions /b para incorporarse a una de las multinacionales líderes del sector de la movilidad eléctrica. /ppTendrás la oportunidad de definir la estrategia de Customer Experience de principio a fin, impulsando iniciativas de movilidad, electrificación, conectividad y sostenibilidad que marcarán el futuro del negocio. /ph3¿Cuál será tu misión? /h3ulliDiseñar e implementar una estrategia centrada en el cliente. /liliLiderar la evolución del Customer Journey y eliminar puntos de fricción. /liliDefinir la estrategia de experiencia para clientes de vehículo eléctrico (EV). /liliImpulsar proyectos de electrificación, soluciones de recarga y movilidad. /liliLiderar iniciativas de conectividad y ecosistemas digitales. /liliDesarrollar la estrategia de Network Readiness para la red de concesionarios. /liliIntegrar la sostenibilidad y los Objetivos de Desarrollo Sostenible (ODS) en la estrategia empresarial. /liliTrabajar en un entorno internacional, innovador y altamente estratégico. /li /ulh3Buscamos profesionales con: /h3ulliEntre 5 y 10 años de experiencia en Customer Experience dentro del sector de la automoción. /liliExperiencia liderando estrategias centradas en el cliente. /liliConocimientos en vehículo eléctrico, electrificación, movilidad o conectividad. /liliFormación universitaria en ADE, Marketing, Ingeniería o similar. /liliVisión estratégica, liderazgo, orientación al cliente y capacidad para impulsar proyectos de transformación. /li /ulpSi buscas un reto donde puedas dejar huella en la evolución de la movilidad sostenible y la experiencia de cliente, queremos conocerte. /ppEnvíanos tu candidatura o comparte esta oportunidad con alguien que encaje con este reto. /ppEn bCrearte Consulting /b conectamos talento con proyectos que transforman organizaciones. /p /p #J-18808-Ljbffr

A leading marketing agency is seeking a German speaking Online Ads Account Manager in Barcelona. In this role, you will shape digital strategies and manage a portfolio of Benelux clients while developing PPC campaigns to maximize results. The ideal candidate will have a degree in Marketing and 2+ years of experience. The position offers a salary of €24,000 to €30,000 gross/year with additional bonuses and relocation support. Join an international team and develop your career in a dynamic environment.#J-18808-Ljbffr

Make is the leading visual platform for anyone to design, build, and automate anything—from tasks and workflows to apps and systems—without the need for coding skills. We are headquartered in the flourishing tech hub of Prague, Czech Republic, and our teams are spread across the USA, UK, Germany, France, Canada, India and Chile, among other locations. ¿Es este el siguiente paso en su carrera? Descubra si es el candidato adecuado leyendo la descripción completa a continuación. Our EMEA Sales team is a high-impact, entrepreneurial group driving customer acquisition across diverse markets. As we move upmarket, we are deliberately investing to strengthen our presence in the LATAM & Spanish region - we are looking for a true hunter who can open, win, and expand our most strategic mid‑market accounts. The Role This is a hunter role, focused on the LATAM & Spanish mid‑market segment. We are looking for a sales professional with extensive prospecting and closing experience for new logos - someone who thrives on opening doors, building pipeline from scratch, and winning new business in a competitive market. The job is land first. The model is deliberate, not a classical “farmer” approach: • The Account Manager hunts and lands the logo - owning prospecting, qualification, and the close., • The Value Engineer (VE) who is with you from pre‑sales, then drives adoption, new use cases, and depth of usage inside the account. In parallel, the Account Manager keeps hunting inside the account - mapping and winning new people and stakeholders across the organization., • When the customer is ready to grow, the Account Manager commercializes that growth, converting newly developed relationships and use cases into expansion revenue. Beyond individual deals, this person is expected to act as a market leader. LATAM & Spanish markets are one of the largest market for Make, and we want you to steer the strategy for the LATAM/Spanish mid‑market and align the wider go‑to‑market team (other Account Managers, Value Engineers, Partner Account Manager, and BDR) around a shared plan to win the segment. Responsibilities Land New Logos • Own end‑to‑end new business across the LATAM/Spanish mid‑market: prospect, qualify, and close net‑new accounts., • Build and maintain a healthy self‑sourced pipeline through proactive outbound and disciplined territory planning., • Run a rigorous commercial cycle with strong qualification, clear next steps, and accurate forecasting. Expand Within Accounts • After landing, multi‑thread across the organization - identify and win new stakeholders, teams, and decision‑makers., • Partner with Value Engineers, who drive adoption and surface new use cases, and commercialize growth when the customer is ready., • Position Make as a strategic platform for AI Transformation across operations, revenue, and IT teams - not just a tool. Lead the Market • Act as the strategic lead for the LATAM/Spanish mid‑market, steering the segment strategy and priorities., • Align and orchestrate the extended team - other AMs, Value Engineers, Partner Account Managers, and BDRs - around a shared plan to win., • Share market intelligence and feed insights back to Product and GTM teams. Deliver Results • Consistently perform against new business and growth targets., • Bring energy, ownership, and a builder’s mindset to a fast‑moving, high‑intensity environment. Requirements Experience & Methodology • 5+ years of B2B SaaS sales experience, with a track record of either developing a new market or focusing heavily on winning new logos., • Proven prospecting and closing ability - you build a pipeline and win net‑new business, not just manage an existing book., • Strong command of MEDDIC (or a similar sales methodology) and disciplined qualification, forecasting, and deal execution., • Comfortable navigating complex accounts and multiple stakeholders. Market & Language • Spanish native speaker, fluent in English., • Strong understanding of LATAM/Spanish business culture and buying processes. Mindset • Knows and thrives in a high‑intensity, startup‑type atmosphere., • Ownership‑driven and autonomous (Madrid hub, remote market)., • Curious and solution‑oriented, with genuine interest in automation and AI., • Strong communicator with a customer‑first mindset. Technical Fluency • Heavy user of AI tools, able to understand and position technical workflows and automation use cases. What we offer: • RSUs grant in a rapidly growing company raising its value every day, • Annual bonus, • Multinational team with 42 nationalities creating the future of automation, • Learning & Development plan (online language, professional courses, conference tickets and other trainings) & 2 Company Learning Days per year, • 1 Company Impact Day per year, • Notebook/Macbook, • 25 days of vacation, • 10 care days to care for your loved ones, • Extra parental vacation (3-6 months), • RSUs grant for a newborn child, • Life insurance, • Gympass, • Meal and transportation tickets, medical insurance, • Team buildings, parties, and company events multiple times a year, • Flexible working hours + home office If you see a match, let us know and apply now! We encourage people of all backgrounds, identities, abilities, and experiences to apply. We build a place where everyone feels welcome, heard, and empowered to create, contribute, grow and make an impact. We encourage people of all backgrounds, identities, abilities, and experiences to apply. Our hiring decisions are based on your qualifications, skills, merit, and the needs of our business. xcskxlj We have zero tolerance for discrimination or harassment of any kind. #J-18808-Ljbffr

About the Role The TAM Team Leader for Spain will lead a regional team of Technical Account Managers within Veeam’s EMEA Professional Services organization. This role is pivotal in driving customer success, team performance, and strategic growth across the Spanish market. The ideal candidate will be a seasoned technical leader with strong customer engagement skills, a strategic mindset, and a passion for mentoring and developing high-performing teams. Si los siguientes requisitos del puesto y la experiencia coinciden con sus habilidades, por favor, asegúrese de enviar su solicitud sin demora. What You’ll Do • Lead and coach a team of TAMs, ensuring consistent delivery of high-quality services., • Act as a senior advisor and escalation point for strategic Spanish enterprise and government accounts., • Drive customer satisfaction, retention, and expansion through proactive engagement and value realization., • Collaborate cross-functionally with Sales, Product, and Support teams to align TAM services with business goals., • Participate in EMEA leadership forums and contribute to best practice development and standardization., • Monitor team performance metrics and implement continuous improvement initiatives., • Represent the Spanish region in EMEA PS strategy discussions and ensure local needs are addressed., • Contribute to business development efforts by identifying growth opportunities, influencing account strategy, and supporting TAM-led expansion initiatives., • Support strategic planning and execution of regional goals, including forecasting, resource planning, and operational efficiency., • Prepare for future P&L accountability by aligning team performance with revenue targets, optimizing delivery capacity, and contributing to Professional Services bookings and renewals.What You’ll Bring, • 5–10 years of customer-facing technical experience, ideally in enterprise IT or SaaS., • Proven leadership experience in managing technical teams and driving customer success., • Strong understanding of Veeam solutions or similar technologies., • Excellent communication and stakeholder management skills., • Fluent in Spanish and English; experience with Spanish enterprise or public sector clients is a plus., • Strategic thinker with a track record of influencing business outcomes and contributing to growth., • Data-driven, resilient, and collaborative with a customer-centric mindset., • Comfortable operating in a dynamic environment with evolving priorities and high accountability.What You’ll Get, • 22 paid vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares, • Private medical insurance for employees and dependents through Sanitas, with unlimited coverage in-network and 90% coverage out-of-network medical services, • Life insurance with enhanced coverage and increased benefit for accidental death, • Disability insurance with enhanced coverage and increased benefit for accidental disability, • Enrollment in Spanish public health and social security system, including maternity/paternity care, unemployment benefits, and pension contributions, • Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of LearningVeeam Software is an equal opportunity employer Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential. Please note that any personal data collected from you during the recruitment process will be processed in accordance with our Recruiting Privacy Notice. The Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to us, will be processed by us in connection with our recruitment processes. By applying for this position, you consent to the processing of your personal data in accordance with our Recruiting Privacy Notice. By submitting your application, you acknowledge that the information provided in your job application and any supporting documents is complete and accurate to the best of your knowledge. xcskxlj Any misrepresentation, omission, or falsification of information may result in disqualification from consideration for employment or, if discovered after employment begins, termination of employment. #J-18808-Ljbffr

ph3MISIÓN /h3 pLiderar, desarrollar y coordinar la implementación del enfoque estratégico integral hacia la resiliencia operacional y gestión de incidentes en AXA España, incluyendo el gobierno y supervisión de las actividades relacionadas. Garantizar la continuidad de los servicios críticos ante disrupciones operacionales, tecnológicas o externas, alineando la resiliencia con la estrategia, el riesgo y la regulación (ej. DORA). Coordinar la respuesta y resolución de incidentes mayores, asegurando una gestión eficaz y alineada con los objetivos de negocio y regulaciones. /p h3Responsabilidades /h3 ul liCoordinar y garantizar la calidad de todos los procesos y entregables de end-to-end relativos a la Continuidad de Negocio, incluyendo análisis de riesgos, BIA, BCPs, estrategias y planes de recuperación. /li liPreparar toda la documentación necesaria para una gestión efectiva en tiempo real durante crisis, incluyendo escenarios de alto riesgo, procedimientos de comunicación, protocolos de gestión de crisis, informes post-mortem y lecciones aprendidas. /li liCoordinar y garantizar la coherencia entre la estrategia de continuidad de servicios de TI y los requerimientos del negocio, en colaboración estrecha con los equipos tecnológicos especializados. /li liAsegurar el cumplimiento regulatorio en materia de resiliencia y continuidad, alineándose con marcos como DORA y regulaciones de EIOPA. /li liCoordinar con la segunda línea, en especial con el equipo de CSO (Corporate Security Officer), para alinear objetivos e implementar acciones en resiliencia operacional y gestión de incidentes. /li /ul h3Perfil /h3 h3Formación /h3 ul liLicenciatura o Grado en Ingeniería, Gestión de Seguridad, TI o áreas relacionadas. /li liValorable Posgrado en Gestión de Seguridad o Resiliencia. /li /ul h3Experiencia /h3 ul liMás de 5 años en gestión de resiliencia operacional, seguridad de la información, auditoría de TI o áreas similares relacionadas. /li liExperiencia previa en gestión de incidentes, crisis y planes de continuidad en entornos aseguradores o financieros. /li /ul h3Conocimientos /h3 ul liGestión de resiliencia operacional y continuidad de negocio. /li liNormativas: DORA, EIOPA y regulaciones sectoriales. /li liAnálisis de riesgos, BIA, planes de recuperación y gestión de crisis. /li liHerramientas y metodologías de gestión de incidentes y continuidad. /li /ul h3Idiomas /h3 ul liInglés fluido hablado y escrito. /li /ul h3Soft Skills /h3 ul liCapacidad para gestionar eficazmente stakeholders de distintos niveles (ej. comité ejecutivo, tecnología, negocio). /li liVisión estratégica y conocimiento profundo de procesos del sector asegurador. /li liFuertes habilidades de networking y trabajo en equipo. /li liRigor analítico para entender escenarios empresariales complejos y gestionar situaciones de alta presión. /li /ul h3Beneficios /h3 pAXA España es uno de los Centros de Talento más relevantes para AXA con más de 3.000 empleados que trabajan en proyectos locales e internacionales. /p pNos enorgullece haber sido galardonados con distintas certificaciones como Top Employer y Top LinkedIn Company, gracias a nuestro ambiente de desarrollo, diversidad e inclusión. /p pTrabajamos por el progreso de la sociedad protegiendo lo que importa. Creamos un valor sostenible a largo plazo mientras protegemos a nuestros clientes, nuestra economía, nuestro medio ambiente y la sociedad. /p pAquí, podrás crecer profesionalmente, trabajar con flexibilidad y formar parte de un equipo que impulsa el cambio y la innovación. /p pEn AXA promovemos activamente la Diversidad e Inclusión ofreciendo igualdad de oportunidades. Se valorará positivamente la posesión de un certificado de discapacidad. /p /p #J-18808-Ljbffr

Buscamos un Management Trainee para gestionar objetivos, contratos y relaciones comerciales, con enfoque en atención al cliente y ventas.

Third-party risk ISO 27001 / ISO 27002 NIST CSF / NIST RMF CIS Controls COBIT NIS / NIS2 DORA GDPR Risk registers, control libraries, control testing workflows. Buscamos un/a Technical Account Manager con fuerte especialización en Gobierno, Riesgo y Compliance (GRC) para actuar como referente técnico-estratégico frente a clientes, asegurando la correcta adopción de programas de ciberseguridad, marcos normativos y capacidades de gestión del riesgo. Este rol combina visión técnica, entendimiento regulatorio y capacidad de influencia, siendo clave para traducir requerimientos normativos y de riesgo en planes accionables de seguridad, acompañando a organizaciones en su madurez ciber. Trabajarás en entornos complejos, con múltiples stakeholders (CISO,, IT, Legal, Auditoría, Negocio...), impulsando iniciativas que impactan directamente en la resiliencia organizacional. Responsabilidades técnicas y estratégicas Actuar como punto de confianza técnico para clientes en materia de GRC. Diseñar y acompañar la implantación de programas de gobierno de seguridad, frameworks de control y modelos operativos. Liderar evaluaciones de madurez, gap analysis y planes de remediación. Traducir requisitos regulatorios en roadmaps técnicos y organizativos. Supervisar la ejecución de proyectos de: Gestión de riesgos ciber Cumplimiento normativo Third-party risk Continuidad de negocio y resiliencia Seguridad organizativa y políticas Definir métricas y modelos de reporting ejecutivo. Facilitar workshops de riesgo, sesiones con comité de dirección y presentaciones a C-level. Asegurar adopción efectiva de controles de seguridad y seguimiento de planes de acción. Coordinar equipos técnicos (arquitectura, SOC, pentesting, cloud security, etc.) para garantizar alineación con objetivos GRC. Requisitos Experiencia práctica con frameworks como: ISO 27001 / ISO 27002 NIST CSF / NIST RMF CIS Controls COBIT FAIR o metodologías cuantitativas de riesgo Experiencia en entornos regulatorios como: NIS / NIS2 DORA GDPR ENS (muy valorable en España) Regulación sectorial (financiera, energía, salud, etc.) Stack funcional y técnico Herramientas GRC (Service Now GRC, RSA Archer, One Trust, Metric Stream, etc.). Risk registers, control libraries, control testing workflows. Integración de métricas de seguridad (vulnerabilities, incidents, posture) en reporting de riesgo. Conocimiento práctico de arquitecturas cloud, IAM, SOC operations y seguridad defensiva para poder contextualizar el riesgo. Capacidad para interpretar resultados de pentesting, red teaming o auditorías técnicas y traducirlos en impacto de negocio. Perfil ideal Profesional híbrido técnico + consultivo + estratégico. Alta capacidad de comunicación con perfiles ejecutivos. Mentalidad orientada a creación de valor y mejora continua de madurez. Experiencia gestionando cuentas complejas o programas multi-proyecto. Capacidad de priorización basada en riesgo. Autonomía y ownership sobre el éxito del cliente. Qué ofrecemos Participación en programas estratégicos de ciberseguridad y resiliencia. Contacto directo y continuo con CISOs, Risk Committees y stakeholders ejecutivos. Entorno técnico de alto nivel y aprendizaje continuo. #J-18808-Ljbffr

pTMF Group busca un HR Payroll Account Manager en Madrid. Este rol implica gestionar cuentas de nómina y servir de punto de contacto clave para clientes internacionales, apoyando su desarrollo profesional. /ppSe requiere una titulación universitaria y entre 2 a 3 años de experiencia en la gestión de nóminas. Se ofrece un entorno dinámico, con horario flexible y políticas de trabajo híbrido, además de beneficios adicionales como un plan de retribución flexible y descuentos a través de TMF Club Benefits. /p #J-18808-Ljbffr

Proofpoint is seeking a senior technical role delivering proactive leadership to strategic customers in a fast-paced environment. Asegúrese de leer la descripción completa a continuación y, si confía en que cumple todos los requisitos, envíe su solicitud de inmediato. You will interface with enterprise-level clients and technical staff, ensuring top-tier service and expert guidance on Linux, messaging, and cloud services. xcskxlj The ideal candidate has extensive experience driving concurrent projects, excellent communication skills, and a passion for delivering a superior customer experience. #J-18808-Ljbffr