
Job description:
Job Summary
We are seeking an experienced and dynamic Retail Manager to lead our store operations. The successful candidate will be responsible for overseeing daily activities, managing staff, and ensuring exceptional customer service. This role requires strong leadership, organisational skills, and a passion for retail management. Multilingual or bilingual abilities are highly desirable to facilitate effective communication with diverse customer bases and team members. The Retail Manager will play a pivotal role in driving sales, maintaining visual merchandising standards, and fostering a positive shopping environment.
Duties
Lead and motivate the retail team to achieve sales targets and deliver outstanding customer service
Supervise daily store operations, including opening and closing procedures
Manage staff scheduling, training, and performance evaluations
Oversee merchandising activities to ensure attractive product displays aligned with brand standards
Monitor stock levels, coordinate inventory management, and place orders as necessary
Implement sales strategies and promotional campaigns to maximise revenue
Maintain excellent communication with staff and customers, demonstrating professional phone etiquette and organisational skills
Analyse sales data to identify trends and opportunities for growth
Ensure compliance with health and safety regulations and company policies
Handle customer complaints effectively to resolve issues promptly
Requirements
Proven management experience within the retail sector, including supervising teams and overseeing store operations
Strong leadership qualities with the ability to inspire and manage diverse teams
Excellent communication skills, both verbal and written; multilingual or bilingual abilities are advantageous
Demonstrable organisational skills with the ability to prioritise tasks efficiently
Experience in sales management, merchandising, and administrative duties within a retail environment
Proficiency in time management to meet deadlines in a fast-paced setting
Strong interpersonal skills with professional phone etiquette
Ability to adapt quickly to changing priorities and maintain a positive attitude under pressure
Previous experience in retail management or related roles is essential
This position offers an exciting opportunity for a motivated individual eager to lead a vibrant retail team while delivering exceptional shopping experiences.
Job Types: Full-time, Permanent
Benefits:
Sick pay
Store discount
UK visa sponsorship
Work Location: In person
3 Woodgrange Road, E7 8BA, London

Asian Grocery • 1-10 Employees
Hiring on JOB TODAY since November, 2025
We are a retail shop based in East London, specializing in authentic Asian products. Our store offers a wide range of high-quality items, including rice, fresh vegetables, spices, and other essential ingredients.
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