Field Service Engineer – Clinical Diagnostics
5 days ago
London
Territory: South UK with a focus on London, M25 & M4 Corridors. Flexibility is needed to travel to customers further afield in Cardiff, Bristol, Norwich & Portsmouth areas Remote based and ideally living in London or within an hour Do you want to work for a global market leading manufacturer and provider of innovative clinical diagnostic equipment designed to help scientists, researchers, and clinicians solve the world’s greatest health challenges? Are you a Field Service Engineer right now with experience installing, servicing & repairing Immunoassay instruments or similar complex clinical diagnostic equipment in hospital environments? If you said yes to the above and are passionate about supporting healthcare and live in the London/Home Counties/M4 Corridor area, then continue reading and apply today! The role of Field Service Engineer – Clinical Diagnostics: - • Carry out installation, maintenance, and repair of our clients current and future Life Science/Diagnostics instrument portfolio, with an initial focus on Reproductive Health Screening, • Organise routine maintenance allocated on a monthly basis, • Ensure that all documentation, Service Data Bulletins and manuals are of the correct revision to undertake service on specific instrument types, • Adopt personal working practices to meet or exceed customer expectations, • Maintain an ethos of working practices that boost personal and team KPIs, • Manage personal service spares issued and inventory records to the highest standard, • Ensure all anomalies are quickly and effectively reported and resolved, • Ensure all tools and test equipment are adequate to perform the service required, and that all test equipment issued is calibrated at the times specified, • Complete all Work Orders and associated documentation within a day of completion, • Ensure all E Learning, Expense Claims and Vehicle related forms are retuned on time, • Perform specific and agreed tasks as defined through the Goal statements, already embedded in the Company Culture The requirements of the Field Service Engineer – Clinical Diagnostics: - • 2+ years of experience as a Field Service Engineer with experience installing, servicing & repairing Immunoassay diagnostic instruments in hospitals (Ideally in Pathology/Biochemistry departments), • Related clinical diagnostic instrument servicing experience will be fully considered, • You will have either an Electronics or Biomedical Engineering background by qualification such as a HND, HNC, BEng or equivalent, • Ability to communicate in a professional manner with customers on all levels, providing service information, technical data and general help as necessary, • Strong customer service ethic, • Prepared to travel (average 2 – 3 nights away per week but it could be more as required), • Full UK/EU driving license and full right to work in the UK without needing Visa sponsorship and no travel restrictions Salary & Benefits: • Negotiable & Attractive Base Salary DOE, • Fully Expensed Company Car (Estate Size), • Bonus (Circa 10-12% of Salary Per Annum), • Fuel Card, • Fully Expensed Private Healthcare (Subsidised for Family), • Life Insurance, • Travel Insurance, • £30 Overnight Allowance, • Company Credit Card, • 25 Days Holidays + 8 Bank Holidays, • Laptop & Phone To be considered for this role you must have full right to work in the UK without requiring Visa sponsorship & be able to travel internationally without any restrictions