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In this role, you will handle customer inquiries, log cases, and maintain ICT infrastructure. A leading technology solutions provider in the UK is looking for a Service Desk Analyst to join their skilled team. You will benefit from great career prospects, a supportive environment, and a commitment t

In this role, you will deliver 1st line support and assist with more complex issues. A well-established financial services company is looking for an IT Service Desk Analyst to provide essential technical support. An ideal candidate will have 5+ years of experience in a support role, strong troublesh

Providing 1st Line Support to customers via phone and remote tools providing excellent customer service. Are you looking for a new exciting opportunity working as a 1st Line Support Engineer to be based in Witney, Oxfordshire?. Prioritising workloads and action tickets in line with SLAs.

You will assist with first-line support, learn about server administration, and engage in cybersecurity practices. A London-based education trust is looking for an IT Apprentice to provide technical support and develop essential IT skills in a hands-on role. This role offers structured training and

The role includes providing first-line support, maintaining IT equipment, and learning cybersecurity practices. With a focus on professional development, you’ll receive robust training while gaining practical experience in a supportive environment. A leading IT training provider in Greater London

SaaS Support, Android Support, Windows Support, Desktop Support, Junior IT Support, IT Graduate, Microsoft Applications Support, Tech Support, Customer Support. Customer Service, First Line Support, Excellent Communication, Software Testing, Software Support, Client Management. Effectively respondin

ITプロバイダーとの連携を通じてシステムの円滑な運用を確保します。クラウドベースのソフトウェアやセキュリティ管理も担当します。.Microsoft Dynamics 365 Business Centralの経験.

As a Project Support Analyst, you’ll provide exceptional 1st line support to internal users, VIPs, and external partners. We have an urgent requirement for a number of Helpdesk Analysts to provide 1st line support for one of our clients. Award‑winning LA International, winner of the Recruiter Aw

They will be expected to provide 1st/ 2nd line support to the business by administering IT systems and implementing support processes and efficiencies using automation. Work flexibly and efficiently in order to meet internal and external customer needs, whilst maintaining the highest possible profes

An established industry player in professional services is seeking a motivated IT Support Analyst to join their dynamic team in Leeds. This role focuses on delivering exceptional 1st and 2nd line support for desktop hardware, software, and business systems. The ideal candidate will possess a strong

A global law firm in London is seeking a 1st / 2nd Line IT Support Analyst to join their IT team. This hybrid role involves providing high-quality technical support to legal staff and requires strong communication and technical skills.

Handle support requests via phone or ticketing system. An exciting opportunity has become available for an experienced First Line Helpdesk Technician for a large manufacturing company based in Barnsley. The ideal person would have a strong interest in IT and enjoy problem solving.

An IT consultancy firm in Hull is seeking a 1st Line IT Support Engineer to provide comprehensive support for desktop and server environments. Interested candidates must demonstrate strong communication skills and a full UK driving licence. The role involves diagnosing technical issues, maintaining

An IT consulting firm is seeking a 1st & 2nd Line IT Support contractor for a 4-month onsite role in Abingdon, England. The position requires a minimum of 3 years IT experience and excellent knowledge in Windows 11 installation and troubleshooting.

Ideal candidates will have prior IT experience, strong customer service skills, and the ability to manage user support in an educational setting. A leading education technology provider in the United Kingdom is seeking an IT Technician to provide comprehensive IT support across four schools.

You'll fix issues with computers, printers, and networks, provide technological support for allTrust events, learn about server administration and cybersecurity, and gain practical experience in a supportive team environment, progressing from basic support to more complex digital solutions. To assis

The successful candidate will provide 1st Line Support to customers and manage support tickets while ensuring excellent customer service. Key qualifications include experience in a similar role, strong communication skills, and proficiency in Windows operating systems. A recruitment agency is seekin

We are seeking an experienced 1st/2nd Line Support Analyst to join our dynamic IT team. Line Support Analyst - £180 - £200 per day – Initial 3 Month contract (Inside IR35) – 5 days onsite (Based in London) - Government Organisation. You will be the first point of contact for IT issues, providi

A leading workforce solutions provider in the United Kingdom is seeking a 1st / 2nd Line Engineer. This role, based in Hertfordshire and allowing for some remote work, is ideal for candidates with IT passion and experience in a support environment. The right attitude and strong communication skills

With nearly 200 professionals supporting over 850 partners and maintaining more than 30,000 active support contracts, they offer vendor-agnostic maintenance, cloud platforms, and lifecycle management backed by world-class infrastructure. Deliver 1st line technical support, logging and categorising s

Reporting to the Service Desk Team Lead, the 1st Line Support Engineer is responsible for providing remote support to DA’s customers, mainly via phone, email, webchat and remote connection software to endpoints and servers. Act as a first point of customer contact, responding promptly to phone, we

Candidates should have experience in 1st Line or Service Desk support, knowledge of Windows servers, and familiarity with MS Service Centre support tools. The successful candidate will provide technical support across multiple accounts and assist with day-to-day operations. A leading recruitment age

Responsibilities include providing 1st Line IT support, diagnosing technical issues, and managing support requests. A leading consultancy firm in the United Kingdom is looking for an IT Support Analyst to ensure smooth operation of IT systems worldwide. Candidates should have at least 2 years of exp

A leading accounting firm in Greater London seeks an IT Service Team Leader to manage 1st and 2nd line IT support across the firm. This hands-on role includes leading a team of IT Support Technicians, serving around 500 users, and establishing a new service desk function. Strong experience in a Micr

This role offers the chance to provide 1st and 2nd line support to over 600 users across multiple sites in Leicester and Rugby. The successful candidate will troubleshoot hardware and software issues and assist in system administration tasks. The company offers a supportive environment and the possi

Technical Support Engineer / Service Desk - (1st & 2nd Line). System administration with Active Directory. Strong customer communication skills.

We have recruited for this company for 20 years, we can provide you with the best support throughout the application process, fast-track your CV to the hiring manager and give you the best guidance to be successful in your interview - Call us to discuss the salary and how to proceed!. Applicants for

If you are interested in hearing more about this 1st line IT support engineer vacancy or interested in applying for the role please email me at or contact Principal IT Directly on LinkedIn. Principal IT are working with an IT consultancy organisation that are looking for a 1st line IT support engine

A leading recruitment firm is seeking a proactive 1st Line Support Engineer for their IT team in England. You will be the first point of contact for technical queries, providing support for hardware, software, and Microsoft Dynamics Business Central. This role requires strong problem-solving skills

Ideal candidates have a strong customer service background, foundational knowledge in Apple Mac systems, and experience with modern IT tools. A leading IT services provider in the United Kingdom is seeking a proactive 1st Line Apple Mac Engineer. In this role, you will be responsible for resolving i

A recruitment agency is seeking a 1st Line Support Engineer based in Witney, Oxfordshire. The role involves providing excellent customer service through telephone and remote support, logging tickets, and maintaining accurate documentation.

A leading financial services firm in the UK is seeking a Support Engineer with extensive IT support experience to deliver high-quality assistance for complex technical issues. The role involves maintaining IT systems, mentoring team members, and improving service provisions while ensuring effective

This role involves being the first point of contact for IT support, handling both 1st and 2nd line issues, and ensuring smooth daily operations. An established organization in West Sussex is seeking a Service Desk Analyst to join their IT team. Ideal candidates will possess strong troubleshooting sk

The ideal candidate thrives in a busy environment, possesses exceptional customer service skills, and demonstrates strong troubleshooting capabilities. This role focuses on providing high-quality IT support to both office-based and remote staff. Strong ITIL knowledge and experience with service mana

A fantastic opportunity has arisen for an IT Service Desk Analyst / 1st Line Support Analyst to join our London based law firm on a permanent basis. IT Service Desk Analyst / 1st Line Support Analyst. The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by the

Support the business by providing 1st and 2nd line technical support. The IT Technician will be responsible for providing 1st and 2nd line support for desktop hardware, software, and business systems. Line IT Support Analyst – Leeds – Professional Services REF 765.

You'll deliver first-line support for incidents and service requests from LNER staff, ensuring timely and efficient service. The ideal candidate will have IT or customer support experience, excellent communication skills, and knowledge of relevant technologies. A leading train operating company in Y

The ideal candidate will have 3 to 5 years of network support experience in both 1st and 2nd line support. An international hotel brand in the City of London is seeking a Network Support Analyst to support a user base of around 50 people. Responsibilities include troubleshooting technical issues rel

A leading telecommunications provider in Greater London is seeking a Service Desk Engineer to deliver top-tier IT support.

The role involves providing 1st and 2nd line support for software, hardware, and desktop services, making it crucial for candidates to have knowledge in the financial services sector. A prominent technology firm is looking for a Support Engineer for an initial 6-month contract. Competitive pay range

The role involves providing high quality 1st Line Support to students and staff, managing the IT Helpdesk using Jira Service Desk, and maintaining an accurate inventory of IT assets. A prominent educational institution in the UK is seeking an inquisitive and motivated Graduate IT Support Engineer to

A client company in Islington is seeking an IT Support Officer to provide effective 1st line IT assistance across its business. Candidates should have at least 3 years of experience in IT support and proficiency in Windows and MacOS.

This role involves providing 1st Line support both remotely and onsite to clients, handling a variety of technical issues in a fast-paced environment. The ideal candidate should possess solid Windows Server knowledge, strong communication skills, and experience in managed service or internet service

They are looking to appoint an enthusiastic Level 1 IT Support Engineer to join their friendly and dynamic support team providing remote support to their customer base. Providing 1st line technical support across our customer base via phone or email. Respond to email and phone support requests to ma

An exciting opportunity has arisen for a 1st Line Support Engineer to work with a fantastic business, based in Nottingham to respond and resolve any staff technical queries and escalations to 2nd and 3rd line. Talk Staff Recruitment is an established division of Talk Staff Group and works with compa