1st line support jobs in RedditchCreate job alerts

Role: IT Support EngineerLocation: Bromsgrove (Hybrid Working) Salary: £30,000 + Paid CertificationsAre you an enthusiastic IT Support Engineer looking to develop your career in a supportive, modern, and fast-growing tech environment? This is a fantastic opportunity to join a friendly MSP-style team where you'll work with a wide range of technologies, gain hands-on experience, and receive fully funded certifications to help you progress in your career. The Role You'll play a key part in delivering high-quality 1st/2nd line support across a varied customer base, working with technologies such as: • Windows 10/11 & Windows Server, • Microsoft 365 (Teams, Exchange, SharePoint), • Networking (DNS, DHCP, firewalls, switches, VPNs), • VMware & Virtualisation, • Azure cloud services, • Hardware troubleshooting & device configuration, • General IT support, ticket management, and customer communication This is a hybrid role offering a mix of office and home working, ideal for someone eager to grow their skills in a structured, well-supported environment. What You'll Be Doing • Resolving user issues across desktops, servers, cloud and network environments, • Supporting the second and third line engineers in technical issues and projects when required, • Monitoring syst...