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A technology recruitment agency in Greater London seeks an IT Support Analyst to provide exemplary technical support while managing a team of 2nd line support analysts. Previous experience in first and second-line support is essential, alongside strong troubleshooting and communication skills. The s

A global law firm in London is seeking a 1st / 2nd Line IT Support Analyst to join their IT team. This hybrid role involves providing high-quality technical support to legal staff and requires strong communication and technical skills. Ideal candidates will have previous experience in a professional

Providing 1st and 2nd line technical support via the company helpdesk, responding to user queries in a timely and professional manner. Experience supporting Windows 11, and Windows Server 2019 and above. The successful candidate will be responsible for providing reliable and efficient technical supp

Required qualifications include over three years of experience in 2nd or 3rd Line Support and a valid UK driver’s license. The role offers 23 days of annual leave which increases, along with various wellbeing benefits, and is targeted at entry-level candidates. A global recruitment partner is seek

A global consulting firm in Greater London is seeking a 2nd Line IT support specialist to join their On-site Technology Support team. The candidate will resolve incidents related to software and hardware, document actions in ServiceNow, and provide top-notch client service. This role requires strong

We’re looking for a 2nd Line IT Support Engineer to strengthen our IT operations and ensure our systems, offices, and people are supported with reliable, secure, high‑performing technology. Own and resolve escalated issues across Windows, Linux, macOS, iOS/Android, networks, identity, and collab

A prestigious legal institution in Greater London is seeking an IT Support Technician to provide technical assistance to staff, maintain infrastructure, and support IT projects. The role requires a minimum of two years' experience in IT support, strong knowledge of technologies such as Intune and VM

A leading IT support company in the United Kingdom is seeking a 2nd Line Support Analyst to deliver advanced technical support for complex IT incidents. Candidates should have experience in 1st/2nd line support and the ability to articulate technical concepts to non-technical users. This is an oppor

Ideal candidates will have prior IT experience, strong customer service skills, and the ability to manage user support in an educational setting. The position offers a competitive salary between £30k and £37k and opportunities for career progression. A leading education technology provider in the

They will be expected to provide 1st/ 2nd line support to the business by administering IT systems and implementing support processes and efficiencies using automation. Read and comply with all communications from head office and others to ensure necessary actions are undertaken for the pharmacy and

The position requires at least 5 years of IT experience, focusing on 2nd line support for Windows environments and cloud technologies. A global legal services provider is looking for a skilled Global Systems Analyst to provide advanced IT support. Join their London office to enhance IT service opera

Ideal candidates will have experience in IT support and a good understanding of technology. The role involves 1st and 2nd line support for digital contact centre technologies. A salary range of £28,000-£30,000 is offered, along with professional development opportunities and a hybrid work model af

The candidate will provide technical support to B2B clients, responding to queries and resolving issues with hardware, software, and networking. A well-established IT services provider based in Harrogate is seeking an experienced 2nd Line Support Engineer. Offering a salary between £33,000 and £38

Provide 2nd Line support for end-users via phone, remote tools, and on-site visits. The team is hiring a 2nd Line IT Engineer to support a wide range of clients and technologies across networking, Microsoft ecosystems, and project delivery. Backed by one of London’s most ambitious fibre infrastruc

A reputable IT services company is looking for an experienced 1st/2nd Line IT Support Analyst to join its team based in Stratford upon Avon. The ideal candidate should have at least 3 years of IT support experience and possess strong problem-solving skills. The role involves providing daily IT suppo

Deliver end-user technical support and training. If you are an intelligent, professional and technology obsessed person with drive to succeed in the IT sphere and at least 2 years' experience in desktop support (preferably in financial services), this could be the ideal position for you. Line Deskto

A recruitment agency is seeking an experienced IT Support Engineer specializing in 1st and 2nd line support. The role involves providing high-quality technical support across Microsoft 365, Windows 10/11, Intune, Azure, and more. You will help diagnose issues and troubleshoot problems while supporti

A well-established MSP in Aldershot is seeking an experienced 1st/2nd Line Support Engineer. This role involves delivering IT support to various clients, troubleshooting issues, and maintaining Windows systems. Ideal candidates have over a year of MSP experience and strong knowledge in Windows & Mic

The role involves providing both 1st and 2nd line support, managing various technologies including Microsoft Office 365 and helpdesk systems. A leading international company in Greater London is seeking a Service Desk Analyst to deliver technical support to users. The ideal candidate should have str

Solid understanding of: Azure identity, access, and resource management; Microsoft 365 administration; Intune / Endpoint Manager; Networking fundamentals (VPN, DNS, DHCP, routing, switching); Experience supporting Windows operating systems and devices; Working knowledge of PowerShell for administrat

The successful candidate will have strong 2nd line support experience, a solid understanding of Windows environments, and the readiness to travel across the UK. A UK-based recruitment agency is looking for a 2nd Line IT Support Engineer to join their team in Blackburn. This office-based role involve

This position involves supporting Windows server environments and troubleshooting end-user devices. Candidates should have at least 3 years of experience at a 2nd line level and strong technical knowledge of IT technologies. The role requires full-time on-site attendance and includes offering valuab

This role involves delivering first and second-line support across Microsoft 365 and Windows systems, with responsibilities including troubleshooting hardware and software, and supporting network functions. Candidates should have strong experience in IT support and the ability to work on-site five d

Supporting the Service Desk Manager you will provide an excellent 1st and 2nd line support service to internal IT users, clients and VIPs. Providing 1st and 2nd line desktop, laptop and mobile device support across a variety of systems and services including M365. This is front line, customer facing

A technology services company based in Leeds is hiring a 1st- 2nd Line Support / Service Desk Analyst to provide end-user support in a hybrid work setting. Candidates must be eligible for SC Clearance and possess strong communication skills along with proficiency in Microsoft Windows 10/11 and Offic

Candidates should have a proven track record in IT Support and a solid understanding of Microsoft tools such as Windows Server and Active Directory. This role involves managing 2nd and 3rd Line support requests autonomously while making contributions to ongoing projects. Additional benefits include

Deliver top‑notch 1st & 2nd line support (both remote & in‑person). Join our client’s dynamic IT team and take your support skills to the next level! This hybrid role (1 week on-site, 1 week remote) puts you right at the heart of fast‑paced IT operations — solving real‑world challenges,

Our client is looking for a motivated and enthusiastic 2 nd Line Support Engineer to join their growing team. Our client offers ongoing training and development, a supportive team culture and career opportunities. Manage and support device and identify platforms including Addigy, Jamf, JumpCloud or

Supporting a diverse client base across the Education sector and local SMEs, this role offers excellent variety, responsibility, and the opportunity to work across multiple technologies and environments. Ensure support tickets are managed in line with agreed SLAsCommunicate effectively with clients,

This is an excellent opportunity for individuals with prior experience in 1st and 2nd line support. Candidates must have the right to work in the UK and be available to work Monday to Friday, 8 am to 5 pm. The successful candidate will manage hardware and software issues, assisting employees with la

A Managed Service Provider in the United Kingdom is seeking an experienced 2nd / 3rd Line IT Support Engineer to provide high-level support. The role includes managing escalated tickets, supporting Microsoft 365, and contributing to continuous improvement. This position offers a salary between £35,

You will provide 2nd line Mac support, troubleshoot issues, and assist in managing platforms like Addigy and Jamf. A technology services provider is seeking a motivated 2nd Line Support Engineer to join their London office. This role requires strong hands-on experience with Mac devices and MacOS env

You will work with the team to support the business with their 1st and 2nd Line Support across software, Hardware, and Desktop services. One of our Investment Banking clients is currently seeking a Support Engineer to join them on an interim basis.

This role sits firmly at 2nd Line level, supporting a range of client environments and acting as an escalation point from 1st Line. You will work across Microsoft technologies, networking, firewalls, and endpoint management, with a mix of remote support and on‑site client visits. We are recruiting

This hybrid role involves providing remote and onsite support, managing service desk tickets, and assisting with project delivery across Microsoft 365 and networks. The ideal candidate has strong troubleshooting skills, a proven background in IT support, and a valid UK driving license. A leading rec

A forward-thinking school trust in Camberley is seeking an IT Technician to provide first and second line support. Ideal candidates will have experience in IT support and a desire to develop further. The role includes responding to service desk tickets, assisting with IT projects, and monitoring har

The role focuses on providing 1st/2nd line support, managing IT systems, and contributing to technical project deliveries. Ideal candidates will have strong skills in desktop support, communication, and IT systems administration. A healthcare service provider in the United Kingdom is seeking an expe

The position supports hybrid working, requiring only three days in the office, offering a dynamic and progressive work environment. A leading IT recruitment firm is searching for a Support Engineer in Bristol to join their expanding team. This role involves investigating and resolving technical issu

Desktop/Systems Engineer - Virtualisation - Azure - Networks - IT Support - 1st & 2nd Line progressing to 3rd Line - Good Benefits Package - £30,000-37,000 per annum. You will be working with their key customers to solve IT issues and escalate where necessary, but the expectation is that you are ab

Ideal candidates should have a solid understanding of computing, a background in computer science, and a willingness to learn PowerShell and cloud technologies. In this role, you will provide meaningful 1st and 2nd line support for internal users, gaining valuable experience in a modern IT setup. A

Responsibilities include providing 2nd Line Support and troubleshooting during live events. The ideal candidate has strong technical skills and a thorough understanding of broadcast technology. A leading telecommunications company is seeking a Broadcast Support Engineer in Greater London.

You'll step straight into meaningful 2nd line work, learning how real IT environments operate and how to prioritise, troubleshoot and improve systems properly. Diagnose and resolve 2nd line support issues. They're a young and ambitious firm who are certainly no longer a "start-up", having built and

On the job training for systems, hardware and software, including but not limited to, Microsoft Endpoint Configuration Manager/System Centre Configuration Manager, Windows 11, SonicWall Firewalls, Fortinet Switches, and Microsoft Defender for Endpoint. Our core services include support desk, on-site

A leading IT service provider is seeking an Onsite IT Support Engineer to deliver exceptional customer service and technical support for desktop-related issues. The ideal candidate will have strong experience in troubleshooting Microsoft Windows systems and possess excellent communication skills. Yo

A leading consultancy organisation is seeking a 2nd Line Support Engineer in Salisbury to join their End User Services team. The ideal candidate will resolve incidents, complete user requests, and deliver project tasks while working with Service Desk and Level 3 teams. Essential skills include exper

This role, which offers hybrid working after training, involves providing 1st and 2nd line technical support across various systems including Office 365, Windows 10/11, Intune, and Azure. Candidates should have proven experience in IT support and strong troubleshooting skills. A recruitment agency i