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Monitor the remote monitoring and management system alerts and notifications, and respond accordingly through service tickets. This relates to all technology, to include: workstations, servers, printers, networks, vendor specific hardware and software, Office 365, SharePoint and other cloud technolo

Dependable 2nd Line IT Support Engineer with strong experience supporting the Windows stack, including Windows 10/11, Windows Server, Active Directory, Group Policy, and Microsoft 365 applications. A proactive, customer-focused engineer able to work independently, travel to client sites when require

Merriman Grange is a luxurious residential and dementia care home based in Worthing offering state-of-the-art facilities, which include 72 large ensuite bedrooms and 5 luxury care suites. Full Time Hours - Includes weekend working. The home also features luxurious lounges and d.

The Industrial Control Systems (ICS) 2nd Engineer supports the Lead ICS Engineer in maintaining and improving the plant’s industrial control systems and cyber security framework. Ability to work independently and collaborate across engineering, operations, and IT teams. Industrial Control Systems

Are you a Geography Teacher ready to take the next step, or an established 2iC looking for a fresh challenge with real impact? This is an exciting opportunity to join a thriving secondary school asSecond in Charge of Geography, playing a key role in shaping both curriculum and outcomes. Youll teach

Job description 2nd ChefAre you a trained chef who has a passion for food? Do you care about the people you feed and take pride in their enjoyment? Are you friendly and creative and can make varied, nutritious meals? If so, you could be exactly who we are looking for to create a brand-new team in ou

You will be responsible for providing 2nd line remote support, resolving technical issues, and ensuring a high level of customer satisfaction. Manage and resolve incidents and service requests in line with SLAs. Provide 2nd line support across desktop, server, and network environments.

The role ensures incidents and service requests are resolved efficiently, accurately, and in line with Millgates approved technology stack and ser. Salary: £26,500Job Type: Full timeContract Type: PermanentLocation: SheffieldRole PurposeThe Second Line Service Desk Engineer provides advanced techni

Key Responsibilities* * Provide remote and on site IT support to over 130 businesses across Yorkshire and beyond * Organise and manage your own workload, ensuring accurate time logging on all tasks * Attend client sites as required * Act as a technical escalation point for junior team members * Mana

Acting as the primary escalation point beyond the Service Desk, the role leads technical investigations, coordinates cross-team resolution activities, and maintains stability across the IT estate, including ownership of Incident and Major Incident processes and effective hand-offs between support ti

This position involves managing Information Security and Cyber risk to support the firm's Second Line of Defence capabilities. The ideal candidate will have a degree, relevant certifications, and strong analytical skills. A prominent financial institution based in London is seeking a Cyber Risk Over

Candidates should have experience in a first/second line role, a good knowledge of Windows operating systems, and familiarity with Microsoft Office 365. An independent (re)insurance broking firm headquartered in London is seeking a dedicated Support Analyst to join their IT support team. The role in

The role involves troubleshooting hardware and network issues, supporting remote and hybrid teams, and contributing to IT process improvements. Ideal candidates will have 2-4 years of experience in IT support, strong knowledge of Google Workspace, and excellent communication skills. A leading UK tec

A well established financial services business based in Central London is looking for a professional 2nd Line EUC Engineer to provide end user support and ensure the stability and security of end-user computing services across Windows, iOS, and Android endpoints. Provide 2nd line support for endpoin

The ideal candidate will manage users/groups in Active Directory and Azure AD and support Windows desktop and server operating systems. A recruitment firm is looking for an IT Support Technician (1st/2nd Line) in Peterborough. Familiarity with Microsoft Exchange and backup solutions is essential.

Excited for our future, we’ve got a great mission and vision and a clearly defined strategy to empower our teams and make sure we can bring out the best in our people to provide unrivalled IT and Cyber Security support,solutionsand services to local SMEs, nationwide. As a 2nd Line Service Desk Eng

Proactive nature and the ability to act upon initiative and effectively manage the workload with the ability to prioritise and work under pressure and to tight deadlines with a keen eye for detail. Possess initiative, excellent organisational and communication skills with the ability to work indepen

We're looking for a motivated individual with at least one year of hands-on IT support experience and strong customer service skills. A leading educational institution in Essex seeks an IT Technician to provide crucial 1st and 2nd line technical support across multiple campuses. The role involves tr

The ideal candidate will have significant experience in IT support and customer service, a strong understanding of troubleshooting, and familiarity with Microsoft technologies. An IT services provider in Ringwood is seeking a skilled 2nd Line Technician to ensure excellent customer support. This rol

The Cyber Risk Analyst supports the second line of defence by providing independent oversight, challenge, monitoring, and reporting of ICT and cyber security risks across the organisation. Ability to challenge stakeholders constructively and operate independently in a 2LoD role. You’ll find respon

Ideal candidates will have experience working with a wide skillset and have a thirst for technologies. In this position you will be exposed to O365, Veeam, VMWare and much more. Again, technical skills are a must, but we are looking for someone who can take ownership of a position and always looking

Through dedication and quality service, they have earned the trust of key accounting software vendors and are proud to be recognised as premier partners with industry leaders like Virtual Cabinet. While the team has expanded, and they’ve gained an office along the way, their core principles remain

Handle incoming requests and changes to the Service Desk via telephone, e-mail, and ticketing system to ensure courteous, timely and effective resolution of end user issues within SLAs. Handle incoming requests and changes to the Service Desk via telephone, e-mail, and ticketing system to ensure cou

A leading telecommunications company in Greater London is seeking a Broadcast Support Engineer to provide 2nd Line Support for their networks. The ideal candidate will diagnose technical issues during live events, collaborate with operations teams, and stay informed about broadcast technology advanc

The role requires ITIL accreditation and experience in application analysis. Responsibilities include incident resolution, performance monitoring, and working closely with IT teams. This position is based in the UK with a blended working arrangement.

The ideal candidate has experience in a Service Desk or Helpdesk environment, supports both Windows and MacOS, and is eager to learn and grow professionally. This role involves providing 1st and 2nd line technical support while tackling diverse challenges. You will have the opportunity to work close

Ideal candidates will have a strong IT background and experience in supporting digital services, along with excellent communication skills. A technology services company in the UK seeks a Service Support Analyst to provide 2nd line support for public sector applications. The role includes efficient

The ideal candidate should be detail-oriented and thrive in fast-paced environments while possessing strong technical skills related to broadcast standards and technologies. You will troubleshoot issues, collaborate with teams to ensure seamless operations, and maintain high standards of communicati

This role requires experience in providing 2nd line IT support and troubleshooting Windows systems. The successful candidate will contribute to the efficiency of healthcare services by ensuring the organization's digital infrastructure operates smoothly. With a supportive team environment and flexib

Candidates should have strong knowledge of Windows, Mac OSX, and communication tools. The organization promotes a healthy work-life balance with flexible working arrangements and a comprehensive benefits package, reflecting its commitment to employee well-being. This hybrid position involves managin

You will adopt a methodical and proactive approach to troubleshooting, identifying root causes, monitoring incident trends and contributing to service improvements. Conduct root cause analysis and identify recurring issues or incident trends. Troubleshoot and resolve complex technical issues across

A law firm in Greater London seeks a qualified Solicitor to act as the primary contact for reviewing client engagement documentation and commercial contracts. The role demands strong communication skills and experience in a fast-paced environment. The successful candidate will join a dynamic team fo

Working from a variety of menus created by the Head Chef, you will ensure that mealtimes are a highlight of our residents’ days by ordering, preparing and serving appetizing freshly produced food, from local suppliers where possible, whilst maintaining the highest standards of cleanliness and heal

This also includes the ability to give and receive instructions in verbal and written forms and to effectively and efficiently engage with guests and crew members. The 2nd Engineer shall ensure that adequate rounds of the machinery and steering gear spaces are made for observing and reporting equipm

A recruitment agency is seeking a Network Engineer in Hereford to provide 2nd and 3rd line technical support for satellite communication networks. This role involves monitoring systems, troubleshooting complex network issues, and assisting with VSAT deployment. Required qualifications include experi

The role requires at least 3 to 5 years of experience in 1st and 2nd line support, alongside strong knowledge of ITIL processes. This position offers a competitive salary of £35K - £40K and benefits. Responsibilities include monitoring application systems, managing changes, and liaising with third

Designated as the vessel’s Navigation Officer and Officer of the Watch for Navigation & Cargo Operations. Ensuring that Bridge and Navigational Equipment is in good working order, maintaining all navigation records.

This position supports end users in secure environments with an emphasis on service improvement and adherence to ITIL standards. A leading IT support provider in Greater London seeks an experienced 2nd Line Tech Bar Engineer. Candidates must have 2–5 years of experience in a support role with a st

To help us achieve that, our group of companies and brands work interdependently, operating across different sectors, allowing us to become a comprehensive supplier of maritime and offshore services around the world. Group provides a full range of ship management and marine support services to ship

A financial services firm located in London is seeking a Service Desk Support Analyst to provide first-line internal support to users, with some second-line assistance as needed. The successful candidate will ensure the smooth functioning of the Firm’s I. Required qualifications include an ITIL ce

The role involves providing end user support and managing endpoint stability across Windows, iOS, and Android platforms. A reputable financial services business in Central London is seeking a 2nd Line Support Engineer. You will engage in tasks such as lifecycle management via Microsoft Intune and ad