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IT Technician – Corby - £25k - £30k + benefits Our client is a well-established MSP based in Corby working with schools and academies across this region; due to continued growth and expansion they are looking to recruit an IT Technician, reporting directly to their IT Service Lead you will provide first and second-line support for incidents and service requests, including site visits, telephone calls, emails, or self-service portal. Communicating with their customers in a professional, supportive, and positive manner. You will need access to your own vehicle for this position. Main Duties and Responsibilities include: * Provide on-site support in a designated School and occasionally conduct organised visits to several sites in the geographical area; on occasion further afield when required. Attend sites on a priority basis when necessary. * Maintain excellent customer service when managing/communicating with colleagues who are reporting incidents or making service requests, recognising the priority of the individual’s issue in the wider context of IT Service Delivery. * Comply with the Change Management & Incident Management Process, Service Request and Major Incident Process and all other documented ITIL processes. * Where appropriate identify and escalate incidents to the Third line support/Service Delivery Manager when the situation requires such actions to take place. * To keep up to date with technical developments in appropriate areas of work ensuring that as many reported incidents are resolved at the first point of contact as possible. * Support with the development of policies across the Business, in particular, those related to ICT. * Maintain performance of computer peripheral equipment i.e., wireless devices, printers, whiteboards, projectors etc. and ensure they are ready for reliable use and carry out, or organise repairs, as necessary. Network and technical support responsibilities: * Administer the effective support of a fast–running, reliable computer network that offer a quality platform to support teaching and learning as well as the wider administrative and managerial needs of the Business. * Ensure all Service Levels and Key Performance Indicators are met. * Under the guidance of the Service Delivery Manager, ensure compliance with all IT-related legislation including matters related to data protection and the use of software licences. * Monitor the procurement system and liaise with external suppliers, when directed. * Install and remove software, where directed. * Maintain up-to-date records of all assets and configurations in the appropriate databases, ensuring that it is security tagged/marked and asset registered after purchase. * Maintain printer and MFD fleet, liaising with suppliers and engineers to ensure smooth running of the service. * Support all IT services, to ensure the availability of IT equipment, and support evening events when required. * Manage access to resources and information for all users, both on site and remotely by a variety of devices. Software/ Hardware Skills required: * Microsoft , InTune and autopilot * Ideally have OneDrive, cloud office package experience. Hours - Monday to Thursday 8am – 4pm, Friday 8am – 3:30pm Keywords – Field support IT field support, 2nd line support, second line, IT, , Microsoft, InTune, autopilot, IT Support, support, IT Support Engineer, 1st Line support, printers, MFD, software, network, networking, networks, hardware, support, Microsoft, Azure, Cisco, ICT, network, PC’s, ICT Support, computing, computers, laptops, IT equipment, school, schools, teachers, teaching, students, pupils, academies, academy, wireless devices, printers, whiteboards, projectors, Corby

Partnership-focused with a deep and deliberate understanding of customers’ strategic goals, their in-house teams tailor their services to suit every clients’ unique requirement and drive business growth. Through comprehensive offerings, broad technical knowledge and excellent customer se

Install and configure software and hardware, and troubleshoot technical issues across laptops, desktops, networks, printers, and more. Your skills and experience: Strong knowledge of Microsoft Windows OS (Windows 10 & 7), including build, configuration, and registry settings. Proficiency in Microso

Microsoft Windows 10/11, Microsoft Office 365, Active Directory, Group Policy, SCCM or be willing and proactive in upskilling yourself. Based in Leeds- Mon – Fri needed to provide end user support, hybrid currently.

Edwards and Pearce are delighted to announce their collaboration with one of East Riding's leading IT and Software providers. Configuring, installing and supporting any client hardware and software. THE CANDIDATE: Previous experience in a similar role with a good level of application and networ

Working from a variety of menus created by the Head Chef, you will ensure that mealtimes are a highlight of our residents days by ordering, preparing and serving appetizing freshly produced food, from local suppliers where possible, whilst maintaining the highest standards of cleanliness and health

We listen closely, understand your goals, and deliver bespoke solutions that optimise processes, enhance performance, and reduce costsbecause we be. At Argon, we are passionate about transforming how organisations in the private and public sectors leverage technology.

Experts in Managed IT, Cyber Security and Communications solutions, our client is on a mission to help small and medium-sized enterprises leverage business t. You will be utilising your excellent and prompt customer support skills, representing our client in a professional and courteous manner. An a

Working knowledge and understanding of ITIL framework and the ability to demonstrate this in a practical way. To provide 1st line support for all Incidents and Service Requests as well as some 2nd and 3rd line support to specific services. Service Desk Analyst - 1st/2nd Line Support - ITIL - Windows

Collaborate with internal and external teams/vendors to evaluate technical solutions, provide recommendations, and elevate complex issues when appropriate. Install, configure, and maintain IT hardware and software, ensuring systems are secure and fully operational. Champion the use of self-service I

Work closely with endpoint support teams to ensure end-to-end issue resolution; collaborate with security stakeholders to maintain compliance and support vulnerability remediation; support application and data teams with integrations and access dependencies; share knowledge, mentor colleagues, and p

Ideal candidates will have extensive experience in RMBS, covered bonds, and credit stress testing, along with strong analytical skills. This role involves analysis of wholesale credit risk, due diligence on product proposals, and monitoring credit exposures. Join a fast-growing bank aimed at transfo

You will provide vital support to staff and learners while enjoying competitive benefits such as generous annual leave and course discounts. Ideal candidates will have relevant IT qualifications and a proactive attitude. A prominent adult learning provider in London is looking for a First/Second Lin

This also includes the ability to give and receive instructions in verbal and written forms and to effectively and efficiently engage with guests and crew members. The 2nd Engineer shall ensure that adequate rounds of the machinery and steering gear spaces are made for observing and reporting equipm

The ideal candidate will possess a strong technical background, customer advocacy skills, and the ability to troubleshoot complex issues efficiently. The position offers a hybrid working model and opportunities for growth in a dynamic international environment.

Understand and follow health and safety procedures and security procedures, and play an active role in preventing stock loss. Understand the need to take responsibility for tasks that may go beyond the role expectation, spot opportunities to improve business, customer service and retail standards. E

This position offers training opportunities and a supportive work environment, focusing on the latest technologies and career growth. Ideal candidates will have over 2 years of experience in a similar role and a driving license. A prominent Managed Service Provider in the UK is seeking a 2nd Line En

Ability to spot opportunities and improvements that will benefit the end user experience and take this forward with senior colleagues via suggestions and recommendations. You will represent the business through daily telephone and video communication with the client and will develop and build strong

Installing and upgrading new software as and when required along new hardware. You will have at least 3 to 5 years network support experience both 1st and 2nd line support. Please do send your CV in Word format along with salary and availability details.

The role involves maintaining computing and communications hardware and software, as well as supporting users in the London office and EU office. A leading International Law Firm in London is seeking a Service Desk Analyst to provide 1st and 2nd line support. Strong knowledge of hardware and softwar

Responsibilities include managing maintenance tasks for critical building systems, ensuring compliance with health and safety, and developing relationships with clients and staff. The successful candidate will be proactive and detail-oriented in maintaining high standards in a dynamic environment. A

We are seeking Engine Room Operators (2nd Engineer & 3rd Engineer) for upcoming projects on 6th and 7th generation semi-submersibles and drillships. Engine Room Operator (2nd & 3rd Engineer) – 6th & 7th Generation Semi-Subs and Drillships. Valid offshore certifications and relevant qualifications.

The successful candidate will negotiate contracts and review NDAs while supporting the legal team and fostering collaboration across departments. A leading recruitment consultancy based in Greater London is looking for a legal professional to manage contracts for the Property Management division. Ex

The ideal candidate should be adept in Hyper-V, Intune, and security practices. A leading tech recruitment agency is seeking an experienced EUC Engineer to provide support in a Microsoft-focused environment at the 2nd / 3rd line level. This contract role thrives on adaptability in a fast-paced setti

We aim to create a working environment free of bullying, harassment, victimisation, and unlawful discrimination, promoting dignity and respect for all, and where individual differences and the contributions of all staff are recognised and valued. Maintain and update internal client documentation and

The ideal candidate will be experienced in 2nd line support, proficient in Windows 10 and Office 365, and possess strong problem-solving skills. Onsite presence is mandatory, with a supportive company culture and a comprehensive benefits package. The role requires desk-side and remote assistance, tr

The ideal candidate will have experience in IT helpdesk support, a good understanding of Active Directory, and knowledge of Microsoft 365 and networking fundamentals. A leading IT support provider in the United Kingdom is seeking a First and Second-Line IT Support Technician to work in their prestig

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Applicants must hold a valid JIB card, possess their own tools and PPE, and be able to work independently. Responsibilities include performing various electrical tasks while ensuring neat and tidy work. A recruiting agency is seeking skilled Gold JIB electricians with MICC/Pyro experience for ongoin

A prestigious independent school in South London is looking for a passionate and experienced 2nd/3rd Line IT Technician to join their IT department. Key responsibilities include troubleshooting user devices and mentoring 1st line technicians. Competitive salary based on experience, with potential to

The 2nd Line Consultant provides advanced support for BC and LS Central, handling escalated issues from 1st line support and ensuring timely resolution. Known for their focus on both client and employee satisfaction, they build lasting relationships both internally and with clients, this is reflecte

Solid Windows, networking, and troubleshooting skills. We're looking for a 2nd Line Support Technician who enjoys digging deeper, solving real problems, and making a genuine impact for customers. You'll be the bridge between first-line fixes and third-line expertise-owning complex issues, working di

This role will involve supporting a Trust of primary schools where you will be the liaison between your schools and our client, ensuring that they are kept informed about the products and services can provide, and managing customer accounts which will involve maintaining the IT hardware and software

The ideal candidate has over two years of experience in IT support, with a strong background in Active Directory and Microsoft 365. A technology solutions firm is seeking a 2nd Line Engineer to provide hands-on support in a hybrid working environment. This role offers a competitive salary of up to �

As the 2nd Line IT Support Engineer, you will be responsible for 1st and 2nd line support of end users on both a remote and on-site basis. Due to ongoing demand, they are now hiring for an interim 2nd Line IT Support Engineer to join the team, and provide expert end-user support across both Microsof

You’ll take ownership of escalated incidents, work closely with senior engineers, and continuously develop your technical skills through hands-on work and structured training. Communicate clearly with clients, end users, and third parties via phone, email, and remote support tools. Undertake train

The ideal candidate will have strong experience in troubleshooting Microsoft Windows systems and possess excellent communication skills. You will be responsible for managing incidents, providing face-to-face support, and ensuring timely resolution of issues. A competitive salary of up to £37,000 pl

Ideal candidates will have prior IT experience, strong customer service skills, and the ability to manage user support in an educational setting. The position offers a competitive salary between £30k and £37k and opportunities for career progression. The role involves maintaining various technolog

The ideal candidate will handle 1st and 2nd fix electrical installations, consumer unit upgrades, and wiring for various systems, including boilers and electric showers. A well-established plumbing and heating company is seeking a Domestic Electrician to join their growing team in London. This role

Candidates should have experience in Application and Production Support, troubleshooting backend systems, and server management. This hands-on role blends technical support with long-term application ownership, focusing on system stability and resilience. Responsibilities include providing 2nd/3rd l

Collaborate with internal and external teams/vendors to evaluate technical solutions, provide recommendations, and escalate complex issues when appropriate. Install, configure, and maintain IT hardware and software, ensuring systems are secure and fully operational. Administer and maintain IT infras

This is an onsite, hands-on role suited to someone who enjoys variety, technical ownership, and working across multiple customer environments. Supporting and administering Windows Server, Active Directory, Group Policy, DNS/DHCP. You'll be a key escalation point from 1st line while gaining exposure

Candidates should have strong knowledge in Windows Server, Active Directory, and Hyper-V/VMware. Responsibilities include providing advanced support, managing Windows Server environments, and supporting cloud technologies. A leading Managed Service Provider is seeking an experienced Second Line Supp

As the artworks converse with one another, we aim to redefine the essence and significance of the Collective, highlighting the transformative power of creativity in fostering connection and understanding among people. Collective Voices is an exploration of the profound reasons behind artistic creati

The successful candidate will provide high-quality technical support for Windows 11, Microsoft 365, and manage ticketing through ServiceNow. A leading service provider in Greater London is seeking a skilled 2nd Line Service Desk Analyst. Candidates should have experience with ITIL principles and a p

A leading accounting firm in Greater London seeks an IT Service Team Leader to manage 1st and 2nd line IT support across the firm. This hands-on role includes leading a team of IT Support Technicians, serving around 500 users, and establishing a new service desk function. Strong experience in a Micr

Ideal candidates should have experience with ITIL service desk operations and possess excellent communication and organisational skills. A recruitment agency is seeking a 2nd Line IT Service Desk Engineer to deliver exceptional customer support via phone, live chat, and email. Benefits include compe