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Are you looking for a better work/life balance?We have three roles available working fully clinic based or hybrid (2 days at home) role at our Cardiff clinic.Location: Capita PIP, 2nd Floor, 40 Windsor Place, Cardiff CF10 3BWIf youre a registered nurse, paramedic, occupational therapist or physiotherapist ready to step away from shift work and hands-on care, this could be your perfect next move!We offer a values-driven environment our Capita Values of Customers First , Fearless Innovation , Achieve Together and Everyone is Valued underpin how we treat each other and our clients.As a Clinical Assessor/Functional Specialist youll use your clinical expertise and analytical skills in a different way - to meet with benefits claimants in person or via video link, write in-depth reports and make important clinical recommendations, all while enjoying a more structured and flexible way of working.What we offerExcellent training and ongoing support be part of our valued team where wellbeing is prioritisedFull or part time hours (minimum 3 days per week)Monday to Friday between 8am to 5pm with no weekend or night shifts (occasional 8pm finishes may be required)£39,500 starting salary, rising to £40,500 after DWP approval10% of Salary Bonus scheme (based on quality and performance)Hybrid working home and clinic based (up to 3 days per weekOther benefitsHCPC/NMC fees paid and full revalidation support5 weeks full maternity, adoption and shared parental payCompany pension, life assurance and Cycle2Work schemeDiscounts across retail, travel, technology and wellbeingFree access to Headspace (for you and up to 5 others)A paid volunteering day each yearOngoing training, development and clear career pathways25 days holiday (rising to 27) with the option to buy more up to 5 daysKey responsibilitiesConducting assessments to evaluate how conditions impact daily livingObserving, listening and gathering information with empathyAnalysing clinical evidence and supporting documentationProducing detailed written reports (3,0004,000 words)Providing clear clinical justification to support DWP decisionsContinuously developing knowledge across a range of conditionsIn this role you willCarry out structured assessments to understand how a persons health condition affects their day-to-day life.Produce high quality detailed, evidence-based reports that support the Department for Work and Pensions (DWP) in making fair and informed decisionsComplete up to 3 assessments per day, either face to face at one of our clinics, via video call or on the telephoneQualifications About youNMC registered Nurse (RGN, RMN or RNLD) or HCPC registered paramedic, occupational therapist or physiotherapist with a valid PIN and no current restrictionsMinimum of one years post-registration experienceStrong communication and interpersonal skillsAbility to produce clear, accurate and detailed reportsComfortable working quickly to meet structured targetsGood IT skills including Microsoft Office, and the ability to learn new systems while working remotelyexcellent observational and communication skills, giving you the ability to listen, empathise and dig deeperA driving licence or access to transport for assessment centre workingPlease note: all candidates must hold the right to work in the UK as we are unable to offer visa sponsorship for this role.Additional Information About Capita HAASCapita delivers the Health Assessment Advisory Service (HAAS) on behalf of the government, supporting individuals applying for benefits including Personal Independence Payment (PIP), Employment and Support Allowance (ESA) and Universal Credit (UC).Security and complianceSuccessful candidates will be required to successfully complete government baseline personnel security standard vetting. This is the recognised standard for the pre-employment screening of individuals with access to government asset.This role is defined as regulated activity relating to children or vulnerable adults within the meaning of the Safeguarding Vulnerable Groups Act 2006 it is exempt from the Rehabilitation of Offenders Act 1974. At vetting, you will undergo an enhanced criminality check which will show both spent and unspent convictions.What happens nextPlease do complete our short application form and upload your CV. (Please ensure there are no unexplained gaps in your CV).Were an equal opportunity employer and welcome applications from all backgrounds.As a Disability Confident Leader, we are proud to guarantee interviews for disabled applicants who meet the minimum criteria for this role.TPBN1_UKTJ

\n \n \n \n Fraud Prevention Associate\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n Cardiff Based Role with hybrid working\n \n \n \n \n \n \n \n \n About the role\n \n \n \n \n \n \n \n \n \n As part of the Fraud Prevention team you will be responsible for executing the fraud prevention strategies effectively, to investigate and report cases of suspected or confirmed fraud accordingly. \n Key Responsibilities: \n \n • Assess potential 1st, 2nd or 3rd party fraud at application stage and take action to mitigate any risk id...\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n\n \n ZIPC1_UKTJ

Cyber Security Placement Programme - No Experience Required Are you looking to benefit from a new career in IT and Cybersecurity? Skills shortages in the IT sector are driving the need for qualified, entry-level career seekers and career changers. \n We help place graduates from this programme in top UK companies and organisations needing to employ entry-level IT and Cybersecurity staff that can hit the ground running with up-to-date skills gained from this programme. \n The best part is you will not need any previous experience as fully accredited training, which includes tutor support and mentoring, provides you with the skills, practical knowledge and qualifications for you to secure a professional job and career in IT. You will also have the reassurance of a job guarantee (£26K-£35K) upon completion. \n Whether you are working full time, part time or are unemployed, this package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks or a few months (step 1 to 4 below). Your job and career goals are completed in 4 easy steps. \n Step 1 - Accredited Online Training \n The first step is completing a selection of professional, accredited and industry recognised courses from CompTIA which is the global leader in IT Technician, Networking and Cybersecurity training. The training is delivered via multimedia rich video tutorials, practice labs, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor and a support mentor to help you throughout your training. \n Step 2 - Practical Training \n You will gain practical experience by using practice labs which enable you to practice and master what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. \n Step 3 - Official exams \n You will then go on to sit the CompTIA A+ and the CompTIA Network+ exams to give you the official certifications which will be recognised not only in the UK, but worldwide. The CompTIA A+ is the most asked for certificate for entry-level IT roles \n and the certification most IT Managers start their own careers with. All PCs in a professional environment are networked to servers, cloud based or otherwise and the Network+ gives you a needed foundation level of knowledge in networking. \n Step 4 - IT Technician placement (£26-£35K) \n We work with you to secure your first role as an IT Technician, with a starting salary of anywhere between £26K-35K. Ideally you will need to gain two years’ experience in this role before you can progress into a cyber security role. While working as an IT Technician, we will release your second batch of training which is specifically designed to qualify you to move into the cybersecurity field. This official, accredited training consists of online training, practical training and an official exam (CompTIA Security+). Further we can tailor the package to include courses like the Certified Ethical Hacker and Certified Network Defender depending on your requirements and future direction. \n Cybersecurity Role \n Once you have completed all the mandatory training in step four and have gained two plus years experience in the IT industry, you will be ready to move into higher paying Cybersecurity roles. Our recruitment support team specialises in the IT and Cybersecurity space and roles at this level have an average starting salary of £35K. \n We have been helping career changers and new career seekers gain new careers since 2009 and we are a CompTIA Gold Partner, accredited by the BCS (Chartered Institute of IT/ British Computer Society) and the EC-Council to ensure we provide the highest levels of training. \n In addition, we are also ELCAS approved to help members of the Armed Forces, Service Leavers and Veterans gain rewarding careers in IT and Cybersecurity. \n Job Guarantee \n Due to the success of this programme and the skills shortage of entry-level IT staff, we can guarantee you will secure a job upon completion of your study programme or we will refund you up to 100% of your course fees back. This is subject to our terms of learning/ terms of business. \n Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch. \n Keywords: IT Technician, IT Helpdesk, IT Security, IT Field Engineer, Cyber Security, IT Support, 1st Line Support, 2nd Line Support, IT Training Course, Cyber Training Course, Cyber Security Course, First Line Support, Second Line Support, IT Security Engineer, IT Engineer, CompTIA A+, CompTIA Network+, CompTIA Security+, Ethical Hacker

Cyber Security Placement Programme - No Experience Required \n \n Are you looking to kick-start a new career in IT? \n We are recruiting for companies who are looking to employ our Cyber Security Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee (£24K-£45K) upon completion. We are currently placing over 100 of our graduates into new roles each month. \n Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. \n \n The traineeship is completed in 4 easy steps. \n Step 1 - Online Training \n The first step is completing a selection of professional, accredited and industry recognised IT Support courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor to help you throughout your training. \n Step 2 - Practical Training \n You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today’s IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to make sure you're job ready. \n Step 3 - Official exams \n You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised worldwide. The CompTIA A+ is the most commonly asked for certificate in entry level IT roles. \n Step 4 - IT Technician placement (£24K-£30K) \n You will be placed into your first role as an IT Technician, with a starting salary of anywhere between £24K-£30K. You will need to gain two years experience in this role before you can progress into a cyber security analyst role. While working as an IT Technician, we will release your second batch of training which is specifically designed to qualify you to move into the cyber security field. This will consist of online training, practical training and an official exam. \n Cyber Security Role \n Once you have completed all of the mandatory training in step four and have the required two years experience in the IT industry, you will be ready to move into your Cyber Security Technician role. We have partnered with a number of large IT companies who have a massive shortage of qualified cyber security staff. In this role the average starting salary is £45K. \n At a one off cost of £1499, or 13 interest free monthly instalments of £130, this represents a great opportunity to start a rewarding career in IT and have a real career ladder to start climbing. If you are not offered a role at the end of the training we will refund 100% of your course fees. \n We have a proven track record of placing 1000+ candidates into new roles each year. Check out our website for our latest success stories. \n Read through the information? Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch. \n Keywords: \n IT Security, Cyber Security IT Support, IT Technician, Support Engineer, 1st Line Support, and 2nd Line Support, First Line Support, Second Line Support, Trainee, Training Course, Support, It Security, IT Security Technician, Trainee IT Security, Trainee Cyber Security Technician, It Security engineer, IT Security engineer, Trainee IT Security engineer, Trainee Cyber Security engineer \n 'Please note that this is a training course and fees apply’

Technical Officer - Permanent - Homebased UK - Competitive salary plus benefits Due to continued expansion, we are looking for a Technical Officer to join a reputable Marine Surveying business. The role is either homebased (anywhere in UK) or from the office in Cardiff. The Technical Assistant role will offer day-to-day support to the Marine technical department, ensuring the efficient and high-quality delivery of technical inspection reports to the customer base. Assisting primarily with the interpretation, correction and adjustment of all technical reports and supporting data is a key function of the technical team and the Technical Support role will contribute effectively to this overall process, in order to ensure quality standards are always maintained. The role has future potential for development towards a more hands-on technical role, potentially within a surveying-discipline in due course, aligned with the Company's growth expectations. Experience required: Some sea going experience as a Marine Engineer (preferred) or Deck Officer Ideally sailed up to the rank of 3rd engineer or 3rd Officer on merchant ships Hold EOOW or OOW license or higher (Chief Mate or 2nd Engineer license preferred) Marine related degree (Preferred) Self-motivated, well organised and able to work without direct supervision Must have excellent communication skills in English (written & verbal)You must have the right to work in the UK to be considered. To apply, please contact Tom Settle on (phone number removed) or send your CV to Navis Consulting; Keeping your career on course. Navis is acting as an Employment Agency in relation to this vacancy

Core Group is Hiring We are currently seeking an experienced 2X Joiner for our client’s project in the Cardiff area. Job Title: 2X Joiners Location: Cardiff, CF10 Pay Rate: £230 per shift Hours: 08:00 – 16:30 Days: Monday – Friday Duration: 27 weeks of work Start Date: Monday (15/06/2026) Requirements: • Valid Blue CSCS Card • Full PPE • Previous experience as a Fire Door Joiner • Ability to work independently and as part of a team • Reliable and punctual Duties Include: • 1st and 2nd fix, remedial work on fire doors If you are interested and meet the criteria above, please apply with your CV and references or contact Denis WA (phone number removed) or call +(phone number removed)

Are you looking for a better work/life balance? We have three roles available working fully clinic based or hybrid (2 days at home) role at our Cardiff clinic. Location: Capita PIP, 2nd Floor, 40 Windsor Place, Cardiff CF10 3BW If you’re a registered nurse, paramedic, occupational therapist or physiotherapist ready to step away from shift work and hands-on care, this could be your perfect next move! We offer a values-driven environment – our Capita Values of Customers First, Fearless Innovation, Achieve Together and Everyone is Valued underpin how we treat each other and our clients. As a Clinical Assessor/Functional Specialist you’ll use your clinical expertise and analytical skills in a different way - to meet with benefits claimants in person or via video link, write in-depth reports and make important clinical recommendations, all while enjoying a more structured and flexible way of working. What we offer Excellent training and ongoing support – be part of our valued team where wellbeing is prioritised Full or part time hours (minimum 3 days per week) Monday to Friday between 8am to 5pm with no weekend or night shifts (occasional 8pm finishes may be required) £39,500 starting salary, rising to £40,500 after DWP approval 10% of Salary Bonus scheme (based on quality and performance) Hybrid working – home and clinic based (up to 3 days per week Other benefits HCPC/NMC fees paid and full revalidation support 5 weeks’ full maternity, adoption and shared parental pay Company pension, life assurance and Cycle2Work scheme Discounts across retail, travel, technology and wellbeing Free access to Headspace (for you and up to 5 others) A paid volunteering day each year Ongoing training, development and clear career pathways 25 days’ holiday (rising to 27) with the option to buy more up to 5 days Key responsibilities Conducting assessments to evaluate how conditions impact daily living Observing, listening and gathering information with empathy Analysing clinical evidence and supporting documentation Producing detailed written reports (3,000–4,000 words) Providing clear clinical justification to support DWP decisions Continuously developing knowledge across a range of conditions In this role you'll Carry out structured assessments to understand how a person’s health condition affects their day-to-day life. Produce high quality detailed, evidence-based reports that support the Department for Work and Pensions (DWP) in making fair and informed decisions Complete up to 3 assessments per day, either face to face at one of our clinics, via video call or on the telephone About you NMC registered Nurse (RGN, RMN or RNLD) or HCPC registered paramedic, occupational therapist or physiotherapist with a valid PIN and no current restrictions Minimum of one year’s post-registration experience Strong communication and interpersonal skills Ability to produce clear, accurate and detailed reports Comfortable working quickly to meet structured targets Good IT skills including Microsoft Office, and the ability to learn new systems while working remotely excellent observational and communication skills, giving you the ability to listen, empathise and dig deeper A driving licence or access to transport for assessment centre working About Capita HAAS Capita delivers the Health Assessment Advisory Service (HAAS) on behalf of the government, supporting individuals applying for benefits including Personal Independence Payment (PIP), Employment and Support Allowance (ESA) and Universal Credit (UC). Security and compliance Successful candidates will be required to complete Government Baseline Personnel Security Standard (BPSS) vetting. This role is classed as regulated activity relating to children or vulnerable adults and requires an enhanced criminal record check. We’re an equal opportunity employer and welcome applications from all backgrounds. As a Disability Confident Leader, we are proud to guarantee interviews for disabled applicants who meet the minimum criteria for this role

Core Group is hiring We are seeking experienced Carpenter for our client’s project in the Cardiff CF10 area. Job Title: Carpenter Location: Cardiff CF10 Pay Rate: Negotiatable Hours: 8AM-4:30PM Duration: Ongoing project - long term Start Date: Monday 9th of March Requirements: Blue CSCS Card ( Carpentry and Joinery ) Full PPE x2 References Duties include: 2nd fix duties If you are interested and meet the criteria above, please apply with your CV and references or contact Betim via whats app +(phone number removed)

We are recruiting for a talented Lawyer to join our hugely successful Employment team in Cardiff. We’re seeking those with experience in equality/discrimination and have experience of employment tribunals. We would like those who are extremely proficient within Employment law and have the ability to manage client meetings and lead complex negotiations. It's also vital to have experience within redundancy and restructure, employment terminations and TUPE agreements. We would be looking for those with the ability to advise on various matters such as discrimination, redundancy and contracts (along with reviewing and drafting contracts). There will also be further duties, including (but not limited to) negotiating settlements, supporting our clients through their cases, managing your own caseload and providing top class legal advice where required. What we offer in return: We have a wide range of core and voluntary benefits: • Hybrid working – 2 days per week working in the office (must live a reasonable distance to commute to the office), • 35 hours per week – Monday to Friday, • 25 days holiday allowance plus bank holidays, • Buy and sell annual leave up to 5 days, • Employee Referral scheme, • Group Incentive Plan (Annual Bonus Scheme), • Aviva Digicare+ Workplace App providing you with services including annual health checks, access to Digital GP’s, mental health consultations, 2nd medical opinions and much more, • Employee Assistance Programme where you can access free webinars for stress awareness and counselling sessions, • Group Income Protection which will support you with an income if you are unable to work long term, as a result of a qualifying illness or injury, • Health and Wellbeing Programmes and apps including gym discounts, private medical insurance, cycle to work scheme, meditation sessions and much more, • Life Assurance cover, • Workplace pension, • Benefits Hub providing discounts to over 700 services including cinema tickets, food and drink, travel, and high street stores, • Dental Insurance, • Free legal help and discounted lawyer led legal services Some of the benefits listed above are subject to passing probation or are length of service related. Benefits may be adjusted/removed from time to time Your Professional Development We will support and encourage you with developing your career with an award- winning law firm. We run courses across our offices and are continuously monitoring and updating the learning and development offering based on what you tell us. We can support you with your continuous professional development by providing funding for professional qualifications, attending external training courses and providing you with a range of internal learning resources. Our Values Like all great businesses, we strive to recruit the best people and uphold the highest legal standards. Our people bring something a little different. We hire people who can challenge, remove roadblocks and deliver outstanding customer service. That's why at Slater + Gordon we go further with our values. How we work is guided by the S+G Way. This means: · We do what we say we will · We don’t wait we create · We own it, we sort it · We respect and encourage each other · We make time to live The S+G Way defines the specific behaviours and actions that our colleagues and our customers care about the most. We know this, because our colleagues helped to create the way, through a series of interactive workshops and interviews. For further information, please contact SL.Baylis@slatergordon.uk Please Note - Vacancies may close prior to the expiry date displayed, subject to volume of applications received.

IT Support Engineer Salary: £23,000 Location: Chiswick, Hybrid Immediate Start, Opportunity to develop into a software development role I'm working with a market leader in the real estate industry looking to bring onboard an IT Support Engineer with a fantastic career path to develop into a developer role. This is a great opportunity for somebody early in their tech career and looking for an environment to learn and get exposure to different tech and roles. The IT Support Engineer will be involved in general IT support, working with the Microsoft stack Microsoft Office, SQL Server and get exposure to software such as .net & c#. Skills required for the IT Support Engineer are: • Experience working with Jira, Microsoft Office, SQL Server, • Great customer service skills, speaking with users over the phone and face to face, • Experience or a desire to move into a developer role, • An expert communicator & Great Enthusiasm 1st Line Engineer/ 2nd line Understanding Recruitment is acting as an employment agency for this vacancy.

PositionSenior Treasury Risk Analyst GroupNBKI London Reports ToEnterprise Risk Lead Direct ReportsNone Internal Relationships • NBKI management and staff, • Treasury, Treasury Back Office / Operations, Finance, and Risk, • NBKI management committees including Asset & Liability Committee (ALCO), • Group at NBK External Relationships Occasional work with external and internal auditors Number of full-time equivalent employees: 1 GradeIBG06 Job Purpose Supporting the Risk team and delivering on NBKI’s Business Strategy by supporting the provision of a robust second line of defence (oversight, review, and challenge) of Treasury activities/risks. The role of the Treasury Risk Senior Analyst will be to support the Treasury Risk Manager in delivering effective second-line oversight of all aspects of Treasury risk, including asset and liability management (ALM) & interest rate risk in the banking book (IRRBB), liquidity risk, and foreign exchange risk; and support the Operational Risk function in aspects of their work relating to Treasury functions. The incumbent must assist in the below activities: • Supporting the embedding of the bank’s risk management framework into its Treasury operations and processes, • Maintaining a governance and controls framework based on a delineated three lines of defense model., • Improving controls around treasury and treasury operations and helping to finalise the treasury target operating model., • Support on adequate management of IRRBB, FX Risk, Liquidity Risk (e.g., LCR, NSFR) and capital management., • Building mathematical models and analysis of ALM & IRRBB and Liquidity Risk., • Increase process efficiency through process automation and use of programming languages., • Assist in improving the quality, timeliness, and accuracy of risk-related MI, which supports strategic decision-making and risk management practices., • Supporting with the production and delivery of risk-related MI and reports for internal and external stakeholders (including the Board, ALCO, regulators, credit rating agencies, etc.)., • Providing oversight and validation of Treasury related Models, spreadsheets/macros, etc. (e.g., Funds Transfer Pricing, cash flow forecasting and liquidity models);, • Working collaboratively with Treasury (and other areas of the Bank) to support revenue-generating initiatives within the Bank’s risk appetite (including providing 2nd line monitoring and oversight of risk management practices and providing the business with a view as to ‘good practice’); and, • Assist on producing key regulatory documents, including the ILAAP, ICAAP, Recovery Plan and RAS., • Provide new analytics, tools and insights as and when the demand arises for them. This includes demand from Risk, Treasury and Financial Control. Day-to-day responsibilities: • Monitoring and reporting on Treasury’s compliance/performance concerning the Treasury Risk Management Framework., • Enhancing the controls environment/practices (preventative and detective controls);, • To raise concerns about practices, behaviors, and possible breaches of policies and guidelines to the Manager – Treasury Risk, Head of Treasury Risk and/or the CRO., • Provide forecasts and unique insights to support Treasury and Risk decision-making., • Assist in developing the tools and measures to ensure the bank has meaningful insights into its Interest Rate Risk, Liquidity, Capital and regulatory positions., • Creating and maintaining risk registers/logs and overseeing the closure of open action points., • Updating the department on domestic and international developments and events that could impact Treasury-related practices (e.g., Banking Committee of Banking Supervision good practice guidelines, etc.) and raising awareness and act on the knowledge. Qualification & Experience (1) Qualifications: University degree (minimum UK 2:1 or equivalent - Masters level qualifications preferred) in a quantitative discipline (e.g., mathematics, accounting, economics, computer science, engineering etc.); Appropriate formal risk qualification is highly desirable. (2) Experience: - Intermediate level post-graduate with 5 years’ experience in risk management (or consultant) or ALM • Experience in a banking or financial institution (Risk, Business Portfolio Analysis or Finance), including market risk and / or liquidity risk regulatory calculations and production of management information and reports;, • Good appreciation of interest rate risk and liquidity risk modelling., • Broad familiarity with stress-testing (regular and episodic e.g., ILAAP, ICAAP)., • Familiarity with the operations of prudential risk management., • Skilled in the visualisation of data and selecting appropriate chart types to inform management, • Good communication skills, and the ability to write and speak on technical issues to a non-technical audience, • Knowledge of statistical and mathematical concepts such as Monte-Carlo and time series models., • Skilled with Microsoft Excel, including creation of spreadsheets. Experience of MS-Access and/or SQL development would be helpful., • Risk data quality and management, • Exposure to “R” and “Python” for coding

The Role uMotif’s Customer Support team is looking for a UK based Support Specialist who would be responsible for supporting customers during core UK business hours. The role is based remotely in the UK, although the current team is based in both the UK and US and covers the UK, European and US time zones. In this role, you will provide day to day technical and customer support for our data capture solutions. This includes being responsible for and triaging support tickets as they are received which can vary from assisting our users, making database data changes, producing data reports and extracts, investigating and solving technical issues and supporting your team and the wider business to provide an exceptional support service. At the core of the role is the ability to interrogate, manage and update captured data using SQL/MYSQL whilst adhering to data privacy and regulated data management guidelines, so we ask for 3+ years of experience providing customer support with at least 2 years demonstrable SQL skills. What will you do? • Serve as the escalation point for support cases including overall triage., • Help maintain and support our internal ticketing tools and communication channels., • Investigate and resolve 1st, 2nd and some 3rd line support issues., • Escalate complex 3rd line support issues if unable to resolve within the team., • Ensure issues are responded to within predefined company SLAs., • As a team provide continuous product support during core UK, Europe and US working hours., • Work with our third party 1st line support vendor ensuring a seamless support service., • Provide support to system users in multiple countries predominantly via email and our support ticketing system, with occasional client calls as needed., • Build professional rapport with internal and external clients by demonstrating empathy and strong communication skills and clearly document all communication with system users., • Follow up with customers to ensure full resolution, providing timely updates of progress along the way., • Become proficient in core applications in the uMotif product suite and share this knowledge with all other internal cross-functional teams as necessary., • Work in harmony with all business departments to ensure a complete support function., • Promote good practice and contribute towards knowledge sharing and process documentation., • Develop an understanding of customer processes and standard operating procedures., • Gain knowledge of clinical research workflows to support understanding and context of customer questions., • Facilitate troubleshooting and communication across multiple teams to provide customers with effective solutions quickly. When a solution is not readily available, collaborate with other internal resources., • Demonstrate responsiveness and sense of urgency in all customer interactions., • Advocate for customers by tracking and communicating suggestions for software enhancements., • Perform other job-related duties as assigned. What you need to succeed • Prior technical support experience is preferred, especially in healthcare, life sciences, clinical research or related fields., • 3+ years of experience providing customer support with at least 2 years demonstrable SQL skills., • Excellent verbal and written communication skills and the ability to work optimally in a remote team environment., • Initiative and desire to learn new skills/technologies and remain up-to-date with the latest trends., • Excited by firefighting and a real passion for solving technical problems., • Experience working with and improving support ticketing systems, ideally Jira Service Management., • Committed to working within a team that promotes the uMotif culture., • Thrives in a fast-paced, dynamic environment., • A team player who puts the success of the team first and is motivated by helping clients and finds satisfaction in helping to resolve the issues of others., • A resourceful problem-solver who seeks out effective and efficient solutions., • Strong time management skills and ability to effectively manage multiple priorities., • Experience working within regulated environments, for example GDPR, GCP & HIPAA., • Any exposure to the following would be a real bonus: Command Line, PHP, Python, CSS, HTML, XML, JSON, Javascript., • Any experience with the following tools: Jira, AWS, Jira Service Management, Tableau, Slack, Gitlab, iOS & Android environments, MDM, Microsoft Office & GSuite. Why uMotif? • Unlimited paid holiday allowance after probation, • Contributory Salary Sacrifice pension, • Private Health Insurance via Vitality, • Simplyhealth cashback scheme, • 5x salary Life Insurance, • Full pay for the first 13 weeks of SMP during maternity leave, • Perkbox subscription, • Salary Sacrifice Cycle scheme, • Remote working, • Home office allowance, • WFH expense contribution About us Our Company uMotif’s mission is to put patients at the centre of research by building data capture solutions people love to use. Designed with patients for patients, the uMotif platform supports data capture for each phase of clinical research across all therapeutic areas. Over 22,000 participants use our applications to track and submit e-consent, symptom, eCOA, ePRO, and wearable device data. With expertise in engaging patients and fast deployments, we work with ten of the top twenty global pharmaceutical companies to power large real-world evidence (RWE) and virtual studies. Our core values: Patients First - We care about patients and put them first; from our products to our business decisions. Teamwork - Through collaborating with and supporting each other, our customers, and our partners we succeed together. Innovation - We work innovatively to design, build, and deliver engaging technology. Team uMotif are united in our belief that patient-centric thinking combined with beautiful technology and effective teamwork can truly change clinical research for the better. We search for mission-driven people who are not afraid to be challenged - who want to tackle demanding problems and embrace innovative ideas. uMotif is an equal opportunities employer We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We want everyone at uMotif to be comfortable bringing their true self to work. That means acknowledging your personality, including the quirky bits, and bringing your interests, hopes, dreams, and even fears with you is fine, even if they don't seem relevant to your work.

We are proud to be working with an award-winning, innovative and customer-focused organisation, who is one of the leading workplace equipment suppliers within the B2B market. We are seeking driven, confident and experienced Business Development Managers. The Business Development Manager will be responsible for managing effectively and profitably. The successful Business Development Manager will work remotely. You will need to travel to the Shipley area (BD postcode) for the 2nd interview. You will successfully develop new business across all the market sectors within the defined territory. There are 2 x BDM roles available; the territories areas include: • South-West, • Scotland, Northern Ireland & North-East Business Development Manager - Experience • At least 4 years proven experience as a Business Development Manager, • Industry experience is desirable but not essential, • Full UK driving license Business Development Manager - What They Offer • Competitive salary of £40,000, • Bonus structure What a day to day as a Business Development Manager will look like: • Managing a portfolio of existing Business Account customers, where you will assume responsibility for the development, profitability and service of these accounts. You will also proactively develop new business where the opportunities arise in the designated territory., • Regular liaison with internal sales and customer service staff to ensure that all aspects of handling Business Account customers are covered in order to sustain the company’s policy of continuous improvement., • To develop and maintain an effective journey cycle., • To effectively plan and prepare for sales calls., • To write upaccurate visit reports on the Contact Log of the company’s business system promptly., • To be perceived by the customer as the prime contact for all sales and service issues., • Identifying and targeting Prospect accounts in pursuit of new business., • Ensure close liaison with credit control.

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ Remote in the UK 🇬🇧 | 💰 £29,450 - £37,000 (+ £2,500 Multilingual Premium) | ✨ 👋 Hey there! We're Monzo, the bank that's making money work for everyone. We're all about waving goodbye to old-school banking and creating magical moments for our customers. We're expanding in the EU and need awesome Senior Investigators to lead the charge! 🔑You’ll play a key role by... • Investigating complex or high-risk anti-money laundering alerts on business accounts., • Responsible for recommending Suspicious Transaction Reports (STR) be by Monzo Bank EU., • Making business onboarding decisions in high-risk or complex cases., • Conducting ongoing due diligence on high-risk business accounts., • Providing financial crime expertise and support to other operational teams across the business. 🤩We’d love to hear from you if… • You have strong English written and verbal communication skills., • You are Fluent in Spanish both written and verbal communication skills (to at least CEFR C1 level)., • You have strong experience of conducting high-risk business banking screening or complex business financial crime investigations., • You have experience making independent, risk-based financial crime decisions in a regulated financial services firm., • You have knowledge of the current financial crime landscape in the UK and the EU, and associated financial crime risks. The working hours for this role are Monday to Friday 9am-5.30pm and one in four weekends. The start for the role will be Monday 4th August and you must be able to commit to the first 8 weeks no holidays/time off will be authorised during this period. 🙌 What’s in it for you 💰£29,450 - £37,000 (+ £2,500 Multilingual Premium) ➕share options. 🎂 We guarantee to approve time off on your birthday if it falls on a day you’re scheduled to work and it’s outside of your training period. 📍 This role is remote based in the UK 📚£1,000 learning budget each year to use on books, training courses and conferences. 🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more!_. 🌈 Ready to join the Monzo adventure? Apply now and help us make money work for everyone in the EU! The application journey has 4 key steps • Application questions Recruiter call • Should you be successful in your application, you will be invited to a 60-minute interview to discuss your previous experience and technical knowledge., • The final step will consist of a Spanish language assessment. Please note you should submit your own application without help from other sources e.g Others/ChatGPT any applications whereby external support has been provided will be disqualified. Our average process takes around 2-3 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us via hiring@Monzo.com The closing date for applications is Monday 2nd June 2025 at 9am. Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Business Development Manager (Energy Contracts/Energy Supplier) Fully Remote - Based anywhere in the UK Up to £65,000 + Market Leading Commission (1st Year OTE £85K / 2nd Year £150K) + Progression to Sales Director + Possible Car Allowance + Regular Company Incentives + Company Benefits + Excellent Company Culture Are you a Business Development Manager with experience in dealing with Flexible Contracts or from an Energy Supplier background looking to for a role you can double your earnings within the first two years? On offer is a market leading commission structure, full autonomy and the chance to work with major blue chip companies across the UK. The company are actively looking for an ambitious Salesperson to join where you will have the opportunity to progress into a Sales Director role. In this role you will be liaising with both established and potential clients across the country, working off both your own leads and data provided to you by the company. You will be tasked with understanding your client's needs, tendering, managing purchasing and reporting back to customers. This is a fantastic opportunity to join a market leading, niche Energy Consultancy, offering the chance to progress your career technically whilst having an excellent reputation as an employer. The Role: • Generating new leads, building and maintaining clients, • Operating in risk management and procurement within the energy sector, • Opportunity to progress into a Sales Director role, • Fully remote role - once or twice absolute a month you may need to travel to the Manchester office but you can be based anywhere in the UK The Person: • Previous Experience within Business Development / Sales position, • Knowledge of Flexi Energy Contracts or Energy Supplier background, • Looking for a rewarding role with an excellent commission structure, • Wanting progression into a Sales Director role To apply for this role or to be considered for further roles, please click "Apply Now" or contact Jude Gradwell at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ Security Analyst [Year in placement] Closing date: Friday February 6th 2026 📍London or UK Remote | 💰 £30,600 | Start Date: September 2026 We are seeking 2 highly motivated and passionate individuals to join our Security team at Monzo for placement for a duration of 12 months. This year in placement offers an opportunity for students pursuing studies in Information Security to gain practical experience in a dynamic fintech environment. It will consist of two six-month rotations in our Information Security and Security Operations Squads. Key activities: We have listed the type of work done by an information security and security operations analyst below. You won’t be responsible for every activity over the course of your six month rotation but will have opportunities to contribute in a range of these areas. Information Security • Work with the rest of the business to onboard high priority suppliers and partners while managing the associated security risk, • Get involved in improving how we manage Security at Monzo. We want to leverage new technologies such as generative AI to transform traditional approaches to Security, • Understand how to support the business to delivery change safely by assessing and helping to mitigate any security risks associated with the change, including product launches, • Engage with our Security Engineering, Offensive Security, Security Operations and Data Protection teams in everything that you do at Monzo. This will give you exposure to a wide variety of security domains, • Experience working with our 1st, 2nd and 3rd line risk teams when they are delivering Internal Audits, completing 2nd line risk reviews or controls testing, • Participate in promoting a security-conscious culture throughout the organisation, • Support us in making sure we’re compliant with relevant laws and regulations Security Operations • Assist in monitoring security events and alerts using security information and event management (SIEM) tooling, • Analyse security event data to identify potential indicators of compromise (IOCs) and security incidents, • Collaborate with incident response teams to escalate and investigate security incidents, • Participate in security incident response activities, including containment, eradication, and recovery, • Document incident response procedures and outcomes for post-incident analysis and improvement, • Contribute to the collection and analysis of threat intelligence data to identify emerging threats and trends, • Assist in integrating threat intelligence feeds into security operations processes for proactive threat hunting, • Contribute to the tuning and configuration of security tools to improve detection accuracy and reduce false positives 🤩 We’d love to hear from you if… • You are excited to experience working in information security, and have drive and passion to learn through an internship experience, • You are currently pursuing a Bachelor's degree in Information Security, Cybersecurity, Computer Science, or a related field, • You are currently completing your second year at University, you should be completing your final year after the placement years have concluded, • You have an understanding of information security principles, practices, and technologies, • You have a strong interest in security operations, incident response, and threat detection methodologies, • You have an analytical mindset with the ability to analyse and interpret data effectively, • You are confident in communicating, in writing and verbally, • You’re excited to experience opportunities in a wide range of security roles, • You have some familiarity with security tools such as Security Information and Event Management (SIEM), Intrusion Detection / Prevention Systems (IDS/IPS), and Endpoint Detection and Response (EDR) solutions is desirable Please note you must hold the right to work in the UK through the full duration of this placement. 🙌 What’s in it for you Starting September 2026 💰£30,600 annual gross salary 📍This role can be based in our London office, or we are open to remote working across the UK with adhoc meetings in London ⏰ We offer flexible full-time working hours and trust you to work enough hours to do your job well, and at times that suit you and your team 💻 Top-spec Macbook to use over the course of your time with us 🧠 Knowledge-sharing sessions with your squad and wider discipline 👯 Team and company wide socials / events 🍝 Lunch on Monzo twice a week from a range of street food vendors 🌈 The application journey has 4 key steps Our application process involves four main stages: • Submit your application with the short questions answered, • Short call with the recruiter, • Initial call with one of the team, • 2 hours of technical and behavioural interviews The closing date for applications is February 6th 2026, but we encourage you to apply as soon as possible as we will be extending offers on a rolling basis. We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. _ Please also use that email to let us know if there's anything we can do to make your application process easier for you, because of disability, neurodiversity or any other personal reason. Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a _ (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a _ company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in _, committed to making a positive impact on its customers, employees, and communities. The Role Help us transform and bring innovation to Drug Safety and Pharmacovigilance! Veeva is looking for senior system implementation experts with experience with PV Signal detection and analytics to join the Professional Services team and lead implementations of our Vault Safety Signal solution. We want innovative thinkers with deep domain expertise who are ready to challenge the status quo with new technology. As a key member of our Professional Services team, the Senior Consultant – Safety & PV SME will work side-by-side with customers and our manager to implement Vault Safety. In this role, you will drive the overall delivery of Vault Safety, covering the Project Manager and/or Solution Architect role. You will define and drive business processes, drive the project team in delivering the solution, and guide our customers throughout the implementation programs and best practices. There is no work location requirement (remote position) within the EU/UK if a candidate is in close proximity to an airport and able to meet travel requirements. Qualified EU/UK-based candidates are encouraged to apply. \n What You'll Do • Lead life sciences customers in the rapid configuration and implementation of Vault Safety, • Define strategies, business processes, and implementation program(s) for deploying Vault Safety Workbench and Vault Safety Signal across an organization, • Work closely with the Product team and Influence the design and features of our early adopter products, • Provide subject matter expertise on Drug Safety and Pharmacovigilance for customers and project teams, • Project management includes resource planning, leading and motivating a cross-functional team, and project tracking and forecasting, • Primary contact for customer liaising, managing communication between the project team, customer, and internal stakeholders, • Mentor project team and junior consultants, • Represent Safety Professional Services across multiple engagements and workstreams (e.g., solution design and configuration, data migration, systems integration, etc.), • Ensure customer success from beginning to end of the engagement lifecycle, • Assist presales/sales teams in defining scope, cost, and estimations Requirements • 5+ years of life sciences industry experience, with the majority spent in Drug Safety, Pharmacovigilance, Healthcare, or adjacent Safety Industry, • Subject matter expertise in Signal Detection, • Experience implementing, supporting, or administering business/IT operations with safety databases like ARISg (LifeSphere), ARGUS, Empirica, and/or other Pharmacovigilance and/or Signal Detection solutions, • Self-starter and motivated individual with the proven ability to work independently in a dynamic environment, • Proven ability to manage diverse customers and/or stakeholders and ensure project delivery to a high degree of satisfaction, • Ability to quickly understand customer requirements and create corresponding solution designs, • Strong knowledge of Drug Safety and Pharmacovigilance processes and regulations, • Proven experience defining global business processes for safety, • Good understanding of global regulations and related business processes, • Excellent verbal and written communication skills, • Ability to thrive in an ambiguous/start-up environment as the business develops and scales, • Ability to travel upon business requirements., • Qualified candidates must be legally authorized to be employed in the EU. Veeva Systems does not anticipate providing sponsorship for employment visa status for this employment position, • Fluent in 2nd language: Spanish, French, Italian, or German, • Life Science, computer science, or related degree, • Hands-on implementation experience with safety databases like ARISg or ARGUS, • SaaS/Cloud experience, • Experience in demonstrating software applications in product pre-sales \n #LI-Remote Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at _.

About the Role Fivetran offers data pipelines to power the modern data stack for thousands of companies and we are scaling our co-selling across our Strategic Partnerships with Snowflake and Databricks. We are looking for a Technology Partner Sales Manager to own Fivetran co-selling alongside Snowflake and Databricks. This role helps to accelerate our growing sales engagements across these partners resulting in an improved customer experience and mutual revenue growth. This is a full-time, remote position based out of London. Technologies You’ll Use Salesforce, Crossbeam, Suger, Google Docs are your primary tools and technologies you’ll be using in the role. What You’ll Do Own partner sales development with Snowflake + Databricks across EMEA, reporting directly to GM EMEA Actively engage with sales leadership at Snowflake & Databricks to set up QBRs, Happy Hours, Team Trainings, Regional Events Manage the relationships across Snowflake & Databricks to ensure 3rd line, 2nd line, and 1st line managers are meeting regularly with Fivetran leadership to keep momentum and close alignment on deals and GTM strategies Collaborate with Fivetran Sales to successfully execute on a "top down, bottoms up" motion with CDW partners Consistently review open pipeline of Snowflake & Databricks (via Crossbeam) to identify where Fivetran AEs are not engaged Train Snowflake & Databricks teams on "Why Fivetran". This will also be supported by Sales Build relationships with senior partner sales leaders, facilitate engagements and own the regional technology partner messaging and co-selling execution Work with global Technology Partner Managers to understand co-sell processes specific to each partner. Identify ways to improve support and scale across each partner such as, sales facing resources, system automation and analytical insights useful in successful partner engagements Proactively identify top accounts and customers for Fivetran sales teams to partner with at Snowflake and Databricks. Define, maintain and improve co-sell operational components including sales facing resources, system automation along with analytical insights useful in successful partner engagements Connect the dots between Fivetran sales and our partner sales teams to ensure the Fivetran sales team is solution selling with our partners and delivering a delightful customer experience Focus on growing revenue growth and pipeline creation across both Fivetran and our Technology partners in the region Skills We’re Looking For 7-10 years of experience in sales, partnerships, alliances, or business development, with a strong focus on enterprise-level engagements Exceptional strategic thinking and planning abilities, with a history of driving business results. Strong communication skills, both verbal and written, with an ability to engage various stakeholders. Proficient in using CRM tools to manage partner interactions. Proven leadership skills with the ability to influence cross-functional teams and stakeholders. Extremely organized, able to juggle lots of things at once while not letting anything drop and thinking about how to scale and service a growing group of Fivetran sales executives. #LI-HYBRID #LI-#LI-SG1

Service Delivery Consultant Remote-based/ travel to customer and Roc offices as required) We’re looking for a highly skilled Senior Security & Infrastructure Engineer (SDE) to play a key role within a Managed Service environment supporting a high-profile customer. In this position, you’ll lead on proactive support, technical delivery, and continuous improvement of managed services. Acting as the highest point of technical escalation, you’ll work closely with customer stakeholders, internal teams, and project staff to deliver secure, resilient, and best-in-class solutions. This is a hands-on, technically advanced role with a strong focus on security operations, infrastructure protection, and service excellence. What You’ll Be Doing Security Operations • Monitor and respond to security alerts, threats, and incidents across infrastructure and cloud environments, • Investigate complex incidents (malware, phishing, unauthorised access, vulnerabilities), • Implement and maintain security controls across systems and endpoints, • Work with SIEM, endpoint protection, and threat detection tools Infrastructure & Cloud Security • Secure servers, networks, and cloud platforms in line with best practices, • Manage identity and access controls (Active Directory, Azure AD, privileged access), • Oversee patching, system hardening, and configuration management, • Lead security onboarding using tools like Microsoft Defender and Purview Incident Response & Threat Management • Lead technical investigations and remediation activities, • Conduct root cause analysis and recommend preventative measures, • Support forensic investigations when required Vulnerability & Risk Management • Perform vulnerability assessments and coordinate remediation, • Identify risks and recommend security improvements, • Collaborate across teams to reduce organisational risk Technical Leadership & Escalation • Act as the senior escalation point for complex issues, • Support and mentor Service Desk and 2nd/3rd Line engineers, • Provide technical input into new managed service opportunities Compliance & Best Practice • Support compliance frameworks (ISO 27001, Cyber Essentials, NIST), • Assist with audits and ensure adherence to policies and standards Continuous Improvement • Enhance processes, tooling, and documentation, • Drive automation and improved monitoring capabilities, • Stay current with emerging threats and technologies What We’re Looking For Essential Skills & Experience • 5+ years in a Managed Services environment, • Strong knowledge of security operations and infrastructure security, • Experience with Microsoft 365, Azure, and cloud security, • Virtualisation experience (VMware & Azure), • Backup solutions (Veeam, Azure Backup), • Networking knowledge (routing, switching, VLANs, firewalls, VPNs), • Experience with SIEM and security monitoring tools, • Familiarity with Microsoft Defender, Endpoint Protection, or similar tools, • Strong understanding of ITIL frameworks, • Excellent communication and stakeholder engagement skills Desirable • Security certifications (CompTIA Security+, Microsoft SC-200/300/100), • Knowledge of ISO 27001, NIST, CIS benchmarks, • Experience with ITSM tools, • BPSS or SC Clearance Key Attributes • Strong problem-solving and analytical skills, • Ability to prioritise and perform under pressure, • Proactive, self-motivated, and driven to improve, • Collaborative team player with leadership capability, • Professional, customer-focused approach Additional Information • Travel to customer and Roc offices may be required, • Participation in a 24/7 on-call rota (subject to approval), • Occasional out-of-hours work for maintenance/releases (TOIL provided)

German-Speaking IT Support Engineer - Solve it. Support it. Speak their language. ????? £25,000 - £35,000 | Fully Remote | IT Service Provider You’re the go-to person when something breaks, and you’re fluent in more than just IT. You speak fluent German and know how to deliver brilliant tech support in a way that makes sense to users, no jargon, no confusion, just clear solutions. Whether it’s a password reset or a tricky software fault, you know how to get things sorted. This is your chance to join a growing IT Service Provider, providing 1st and 2nd line support to a key customer with offices across Germany. All users are German-speaking, so you'll need to be fully fluent, either native or business-level German. What’s in it for you? • Salary: £25,000 - £35,000, • Location: Fully remote - work from anywhere in the UK., • Language Skills: Use your German every day while building your IT career, • Variety: A mix of 1st and 2nd line support across hardware, software, Microsoft 365, and more, • Culture: Join a friendly, collaborative MSP with a solid reputation and loyal client base, • Stability: Support a long-term customer with consistent demand and ongoing projects What you’ll be doing: • Providing 1st and 2nd line support to German-speaking users - via phone, email, and remote tools, • Troubleshooting hardware, software, network, and Microsoft 365 issues, • Logging and managing tickets through to resolution, • Escalating more complex issues to senior engineers when needed, • Keeping users informed and ensuring a high level of customer service throughout, • Working closely with internal UK-based teams to maintain smooth service delivery What we’re looking for: • Fluency in spoken and written German: native or business-level essential, • Experience in a 1st or 2nd line IT support role (MSP experience a bonus), • Strong knowledge of Windows OS, Microsoft 365, networking support and general IT troubleshooting, • A calm, confident communicator who is able to support users with empathy and clarity, • Someone who’s proactive, reliable, and comfortable working independently from home This is a unique opportunity to combine your tech support skills with your language fluency, all while working fully remotely in a supportive team. Ready to make your mark? Send your CV to bob . bath @ mexasolutions . com and let’s have a chat.

Location: Remote Salary: £75,000 - £85,000 At Arbor, we’re on a mission to transform the way schools work for the better. We believe in a future of work in schools where being challenged doesn’t mean being burnt out and overworked. Where data guides progress without overwhelming staff. And where everyone working in a school is reminded why they got into education every day. Our MIS and school management tools are already making a difference in over 12,000 schools and trusts. Giving time and power back to staff, turning data into clear, actionable insights, and supporting happier working days. At the heart of our brand is a recognition that the challenges schools face today aren’t just about efficiency, outputs and productivity - but about creating happier working lives for the people who drive education everyday: the staff. We want to make schools more joyful places to work, as well as learn. We are looking for an experienced and highly technical Senior Product Engineer to join our Engineering team and help us implement and deliver large projects and advocate for high engineering standards. The remit and focus of the role is to be a key driver in the team, taking responsibility for developing and owning features and core components of the company's core systems and processes, as well as auxiliary services where needed. It’s a broad and exciting role, so we’re looking for someone up for a challenge - if you’re a proactive and collaborative Senior Product Engineer, this is the role for you. Core responsibilities • Build, maintain and scale platform-level back-end services to enhance and serve our Data and AI capabilities for internal and external customers., • Leverage these Data and AI capabilities to build and ship new features within the core Arbor product suite., • Own the successful delivery of high-impact features, directly contributing to the advancement of Arbor products., • Drive the development and implementation of advanced tests for new and existing features, ensuring high test coverage and reliability standards., • Proactively identify, take ownership of, and resolve critical system bugs and issues using advanced problem-solving skills and comprehensive system knowledge., • Maintain high code quality standards through thorough, constructive code reviews, ensuring solutions are well-tested, scalable, and maintainable., • Produce well-architected, efficient, and scalable code by applying industry-leading design patterns and methodologies., • Create and maintain thorough technical documentation and diagrams that promote best practices and ensure clear communication., • Collaborate closely with the Engineering Manager, Tech Lead, QA Engineer, and Product Manager to address feature requests., • Support the Engineering Manager with interviews, scrum ceremonies, and the implementation of strategies to improve and optimise product quality and lead time, demonstrating a comprehensive understanding of the development lifecycle and processes., • Support the Tech Lead in developing technical roadmap solution designs, identifying areas for improvement, prioritising, and executing technical debt reduction., • Act as a role model for technical excellence through code reviews, pair programming, and actively mentoring and coaching mid-level and junior engineers in best practices, fostering knowledge transfer within the team., • Actively lead and participate in tech talks, workshops, and team-based learning initiatives., • Demonstrable experience building back-end Python-based services, • Previous experience building features in PHP, • Experience with enterprise solutions and large-scale systems., • Demonstrated knowledge of database technologies (SQL and NoSQL) and best practices for data modelling and performance optimisation., • Proven experience in managing large, technical projects and delivering high-quality, impactful results with minimal supervision., • Proven experience designing and writing APIs and services within a service-oriented environment., • Applies best practices and software engineering principles (e.g., SOLID, DRY) effectively., • Demonstrated knowledge of software best practices, including refactoring, writing clean code, and Test-Driven Development (TDD) and Test Automation., • Understands Scrum methodology or other agile development processes., • Demonstrates leadership through collaboration, mentorship, and a proactive approach to problem-solving., • Possesses excellent written and spoken English skills, with the ability to communicate clearly to both technical and non-technical stakeholders., • A driven team player who actively participates in discussions and readily offers assistance to others. The chance to work alongside a team of hard-working, passionate people in a role where you’ll see the impact of your work everyday. We also offer: • A dedicated wellbeing team who champion initiatives such as mindfulness, lunch n learns, manager training, mental health first aid training and much more!, • 32 days holiday (plus Bank Holidays). This is made up of 25 days annual leave plus 7 extra company wide days given over Easter, Summer & Christmas, • Life Assurance paid out at 3x annual salary, • Comprehensive wellness benefit provided by AIG Smart Health, which provides a 24/7 virtual GP service, Mental health support, Counselling, and personalised Health Checks, • Private Dental Insurance with Bupa, • Salary sacrifice Pension provided by Scottish Widows, • Enhanced maternity and adoption leave (20 weeks full pay) and paternity (6 weeks full pay) pay, • 5 free return to work maternity coaching sessions, helping you adapt to this new exciting time of life!, • Access to services such as Calm and Bippit (financial wellbeing coaching), • All of our roles champion flexible working and we are happy to discuss what this means to you, • Social committees that plan team, office and company wide events to bring people together and celebrate success, • Dedicated professional development training budget (CPD courses, upskilling resources, professional memberships etc), • Volunteer with a charity of your choice for a day each year, • Dog friendly offices!, • Phone screen, • 1st stage, • 2nd stage We are committed to a fair and comfortable recruitment process, so if you require any reasonable adjustments during your application or interview process, please reach out to a member of the team at _. Our commitment is also backed by our partnership with Neurodiversity Consultancy, Lexxic who provide us with training, support and advice. Our goal is for Arbor to be a workplace which represents, celebrates and supports people from all backgrounds, and which gives them the tools they need to thrive - whatever their ambitions may be so we support and promote diversity and equality, and actively encourage applications from people of all backgrounds. Know someone else who would be good for this role? You can refer a friend, family member or colleague, if they are offered a role with Arbor, we will say thank you with a voucher valued up to £200! Simply email: _ Please note: We are unable to provide visa sponsorship at this time.

Location: Remote Salary: £70,000 - £80,000 At Arbor, we’re on a mission to transform the way schools work for the better. We believe in a future of work in schools where being challenged doesn’t mean being burnt out and overworked. Where data guides progress without overwhelming staff. And where everyone working in a school is reminded why they got into education every day. Our MIS and school management tools are already making a difference in over 7,000 schools and trusts. Giving time and power back to staff, turning data into clear, actionable insights, and supporting happier working days. At the heart of our brand is a recognition that the challenges schools face today aren’t just about efficiency, outputs and productivity - but about creating happier working lives for the people who drive education everyday: the staff. We want to make schools more joyful places to work, as well as learn. We are looking for an experienced and dynamic Senior DevOps Engineer to join our Engineering team and help us improve the resilience and performance of the Arbor platform, enabling the business to rapidly scale. The remit and focus of the role is to continuously fix and improve our architecture, infrastructure, and ways of working. This requires an obsessive, metrics-driven approach, a curiosity about system behaviour, and close collaboration with the solution architect and engineering teams. It’s a broad and exciting role, so we’re looking for someone up for a challenge - if you’re a collaborative and curious Engineer, this is the role for you. Core responsibilities • Work with Head of Platform and Head of SRE to identify improvements within the platform infrastructure and implement plans to address, • Work with the Platform teams to improve the maturity of all components within the system, including ensuring High Availability, and adequate testing and DR plans, • Contribute to improving our CI/CD pipelines and providing patterns of deployment, • Assist in incident response and resolution, and subsequent post-mortems and retrospectives, • Participate in tech-talks and team based learning to ensure knowledge is spread, • Document obsessively, relying on Playbooks/Runbooks and systems documentation to aid knowledge transfer, • Extensive experience of DevOps Engineering and operating a large scale platform, • Extensive experience of distributed cloud systems, and specifically Amazon Web Services, • Extensive experience of Infrastructure as Code tooling, such as Terraform, Ansible, Cloudformation etc, • Understanding of relational database technologies and their cloud versions (e.g. AWS Aurora), • Experience with messaging and distributed asynchronous workloads, • Experience with nginx or similar technologies, • Experience with DataDog, Prometheus or similar tools, • A positive and proactive attitude to problem solving, • A team player, willing to muck in and help others when needed, driven personality who asks questions and actively participates in discussions, • Good written and spoken English so you can present your ideas Bonus skills • Past experience with enterprise solutions running at scale, • Familiarity with kanban and agile development processes, • Experience with Docker and containerisation, • Familiarity with software best practices such as Refactoring, Clean Code, Domain-Driven Design, Test-Driven Development, etc. The chance to work alongside a team of hard-working, passionate people in a role where you’ll see the impact of your work everyday. We also offer: • A dedicated wellbeing team who champion initiatives such as mindfulness, lunch n learns, manager training, mental health first aid training and much more!, • 32 days holiday (plus Bank Holidays). This is made up of 25 days annual leave plus 7 extra company wide days given over Easter, Summer & Christmas, • Life Assurance paid out at 3x annual salary, • Comprehensive wellness benefit provided by AIG Smart Health, which provides a 24/7 virtual GP service, Mental health support, Counselling, and personalised Health Checks, • Private Dental Insurance with Bupa, • Salary sacrifice Pension provided by Scottish Widows, • Enhanced maternity and adoption leave (20 weeks full pay) and paternity (6 weeks full pay) pay, • 5 free return to work maternity coaching sessions, helping you adapt to this new exciting time of life!, • Access to services such as Calm and Bippit (financial wellbeing coaching), • All of our roles champion flexible working and we are happy to discuss what this means to you, • Social committees that plan team, office and company wide events to bring people together and celebrate success, • Dedicated professional development training budget (CPD courses, upskilling resources, professional memberships etc), • Volunteer with a charity of your choice for a day each year, • Dog friendly offices!, • Phone screen, • 1st stage, • 2nd stage We are committed to a fair and comfortable recruitment process, so if you require any reasonable adjustments during your application or interview process, please reach out to a member of the team at _. Our commitment is also backed by our partnership with Neurodiversity Consultancy, Lexxic who provide us with training, support and advice. Our goal is for Arbor to be a workplace which represents, celebrates and supports people from all backgrounds, and which gives them the tools they need to thrive - whatever their ambitions may be so we support and promote diversity and equality, and actively encourage applications from people of all backgrounds. Know someone else who would be good for this role? You can refer a friend, family member or colleague, if they are offered a role with Arbor, we will say thank you with a voucher valued up to £200! Simply email: _ Please note: We are unable to provide visa sponsorship at this time.

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a _ (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a _ company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in _, committed to making a positive impact on its customers, employees, and communities. The Role Help us transform and bring innovation to Drug Safety and Pharmacovigilance! Veeva is looking for an experienced Senior Consultant to join the Safety Professional Services team and support implementations of our Vault Safety solution. We want innovative thinkers with deep implementation expertise who are ready to challenge the status quo with new technology. As a key member of our Professional Services team, you will work side-by-side with customers and our manager to implement Vault Safety. In this role, you will drive the overall delivery of Vault Safety covering the Project Manager and/or Solution Architect role. You will define and drive business processes, drive the project team in delivering the solution, and guide our customers throughout the implementation programs and best practices. Opportunities are available across the UK for this role; this is a 'work anywhere' position, as long as you are close to an airport and are able to meet travel requirements. Qualified UK-based candidates are encouraged to apply. \n What You'll Do • Drive life sciences, customers, in the rapid configuration and implementation of Vault Safety., • Act as project manager and/or solution architect in global or complex implementations across all the different phases: workshop preparation and delivery, requirements gathering, gap analysis, configuration, validation, and customer training., • Deliver subject matter expertise on implementation methodology and best practices., • Collaborate with partners involved during the implementation., • Collaborate with internal and cross-team stakeholders and contribute to the Safety practice development., • Mentor project team and junior consultants. Requirements • At least 5 years of working experience in life sciences industry with the majority spent in Drug Safety, Pharmacovigilance, Healthcare, or adjacent Safety Industry, • At least 3 years spent in a technology consulting role with solid experience in complex or global implementation projects as one of the following: consultant, business/functional analyst, or project manager, • Excellent knowledge of implementation methodologies for SaaS solution, • Proven ability to deliver on quality, time, and budget, • Longstanding passion for technology and hands-on experiences, • Ability to work autonomously in a dynamic, high-growth environment, • Fast learner, ability to adapt and to embrace changes, • Proactive with good interpersonal skills, a good team player, • Excellent written and oral communications skills in English, • Fluent in a second language: Italian, Spanish, French, or German, • Proficiency in MS Office (e.g. Excel, Word, PowerPoint, etc.), • Ability to travel upon business requirements., • Bachelor’s degree or equivalent required Nice to Have • Fluent in 2nd language: Spanish, French, Italian, or German, • Direct experience with systems such as Oracle Argus, ARISg, and/or other drug safety applications \n #RemoteUK Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at _.

Job Title: Senior IT Support Analyst Location: Remote (travel to offices in the North West approx. 1-2 times per month) Salary: Up to £30,000 per annum Contract: Full-Time, Permanent I'm working with a long-standing client who is looking to add a Senior IT Support Analyst to their growing team. This role has become available due to an internal promotion, a clear sign of the career development opportunities on offer. You'll provide both 1st and 2nd line IT support, working closely with key business stakeholders to ensure systems remain reliable, efficient, and fit for purpose. The position is primarily remote, with occasional travel to the North West for on-site meetings and support. Key Responsibilities • Deliver 1st and 2nd line IT support to internal users, resolving a broad range of technical issues., • Act as a trusted point of contact for business stakeholders, ensuring excellent communication and service delivery., • Support and maintain various software applications, particularly Case Management and Healthcare systems (experience in these is advantageous)., • Diagnose, troubleshoot, and escalate complex issues where necessary., • Contribute to IT projects, system enhancements, and process improvements., • Keep accurate documentation of incidents, resolutions, and standard processes. Skills & Experience • Proven experience in both 1st and 2nd line IT support., • Exceptional communication skills with the ability to engage stakeholders at all levels., • Confident participating in virtual and in-person meetings., • Strong problem-solving abilities and a proactive, self-starting approach., • Experience with Case Management or Healthcare software (desirable, not essential)., • Ability to work independently while contributing to a collaborative team environment., • A self-motivated learner who researches solutions before seeking assistance. This is a fantastic opportunity to step into a senior role within a supportive IT team that values progression and professional growth. Apply now to take the next step in your IT career.

Infrastructure Engineer (Field Based) Covering the North of England & parts of Scotland £33,000-£38,000+ Car Allowance + Training + Progression + Company Benefits Are you an Infrastructure Engineer or Network Engineer looking to move into a dynamic, field-based role with a forward-thinking IT services provider that is rapidly expanding its cybersecurity and infrastructure portfolio? Do you want to work with global hotel brands, delivering robust IT infrastructure solutions, while receiving dedicated training, funding for certifications, and a clear route to 3rd line and beyond with salary increases upon completion? Join a well-established IT services company that delivers best-in-class solutions across cybersecurity, infrastructure, WiFi and managed services. With ambitious growth plans over the next 12 months, this is a great time to join a supportive and growing team where progression and development are a top priority. In this role, the successful field based IT Network Engineer will work with Hotels across the North of England and parts of Scotland, operating autonomously installing, maintaining and supporting IT, WiFi and telecoms systems for both existing and new customers. This role does involve frequent travel and some overnight stays. This role would suit an Infrastructure Engineer with solid 2nd line experience who's looking to step into a field-based position that offers extensive hands-on exposure, continuous training, and clear progression into more senior technical roles. The Role • Install, configure, and support IT, network, and telecoms systems (including WiFi) at client sites, • Primarily field-based across the North of England and Scotland, • Participate in a rotational on-call schedule, • Expect some overnight stays due to travel requirements The Person • Strong background in IT networks/infrastructure support, • Experience with systems such as Windows Server, DHCP, DNS, Azure, Cisco, Mitel, • Full UK driving licence and willingness to travel/stay away when required, • Keen to upskill and achieve industry certifications (funded by the company) Keywords: Infrastructure Engineer, Network Engineer, IT Support, Field Engineer, 2nd Line, 3rd Line, WiFi, Cisco, Windows Server, Azure, DHCP, DNS, Mitel, Cybersecurity, North England, Scotland, Manchester, Leeds, Sheffield Reference Number: BBBH20630 If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.

Role: Accounts Payable Assistant Type: 6 Months FTC (potential to go permanent for the right candidate) Salary: £24,900 to £26,200 Hybrid working: Remote Location: Cambridgeshire Sellick Partnership is recruiting for an Accounts Payable Assistant for our Public Sector client. Key responsibilities for the Accounts Payable Assistant are; • Ensure timely and accurate management of accounts payable invoices throughout their lifespan, including registration, verification, approval, and payment processing by agreed-upon terms via cheque or Automated credit., • Help the Finance Manager implement and administer the BACS payment system. Collaborate with the Finance Manager to create an effective control framework for the system., • Responsibilities include liaising with external vendors and promptly and professionally addressing any issues. Prepare for peak times and payment schedules to help stakeholders plan and forecast payments. Actively work to solve difficulties and implement solutions, such as portion payments, bringing payments forward, and obtaining additional information., • As an eBis champion, take control of maintaining, developing, and managing the interface with the Accounts Payable system., • To support and help non-Finance personnel with eBis/payables procedures and policies, ensuring, • CKH's efficient invoice processing and approval procedures promote solid accounting practices and help achieve its goals., • Prepare and maintain bulk invoicing splits and journal entries for accurate expense allocation (e.g., Asset Management spend analysis by tenure)., • Generate accurate and timely accounts payable reports with audit trails for general ledger reporting, including departmental KPIs., • Assist the Finance Manager with internal and external audits, coordinating with Audit Teams as needed., • Maintain excellent internal communication with all staff to contribute to CKH's objectives., • Assist the entire finance team with ad hoc reporting and reconciling tasks., • Action Commitment Excellence Integrity Teamwork, • Prepare and maintain bulk invoicing splits and journal entries for accurate expense allocation (e.g., Asset Management spend analysis by tenure)., • Generate accurate and timely accounts payable reports with audit trails for general ledger reporting, including departmental KPIs. The Ideal candidate for the Accounts Payable Assistant will have; • Experience in using finance system software, • An understanding of VAT accounting, • Previous experience in Accounts Payable / Purchase Ledger, • Desirable: Housing Association experience or wider public sector experience, • Desirable: use of Open Accounts. If you believe that you are well-suited to this excellent opportunity of an Accounts Payable Assistant, please apply directly or contact Rebecca Dawson at Sellick Partnership for more information. The closing date for CVs is 2nd May Due to the urgent requirement of this role, interviews will be arranged as soon as possible. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.

ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. Excellence everywhere: Everything we do should match the quality of our AI models. Global team: We prioritize your talent, not your location. Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. About the role This is a brand new Adoption Strategist role sitting at the intersection of adoption, enablement, product expertise, and implementation, so we expect the scope to evolve and want someone excited to build as it does. You'll work directly with corporate and midmarket customers to drive adoption of their core use case and help identify new ones - but everything you build has to scale across a high-volume book, not custom to one account. You'll need to be genuinely technical, deep enough in the product to be the most knowledgeable person in the room, without ever writing code or owning an account directly. This is a builder role for someone extremely analytical who's already advanced with AI tools. Since this is a new role, we expect the scope to evolve over time - being adaptable and excited to build is a core part of being successful here. Focus areas include, but aren't limited to: Drive strong adoption by building and delivering scalable implementation and enablement processes that educate customers on best practices and get them to time-to-value quickly on their core use case Develop deep product expertise across the entire ElevenLabs platform, with a focus on ElevenAgents and ElevenCreative - you're the product expert for enabling both basic and complex use cases, and you're constantly the first to learn new products coming to market Proactively audit customer agents prompts, configurations, and feature setup to identify gaps, and share recommendations as a value-add service that drives deeper adoption Track and drive key leading and lagging adoption metrics, partnering with Revenue Operations to iterate on our reporting capabilities, and use those trends to develop data-driven adoption strategies and playbooks across the customer base in region Partner with Account Management and CX to deliver targeted adoption and enablement campaigns, including regional live workshops and webinars, based on opportunities or new product releases Engage with external implementation partner and internal teams to help unify adoption strategy across the customer journey (e.g., Forward Deployed Engineering, GTM, Customer Experience, Product Marketing and Engineering) Partner with leadership on high-impact initiatives that support the local GTM team and global results Requirements 6+ years in implementation, solutions consulting/engineering, technical account management, or similar at a technical SaaS or AI-native company Experience with voice AI, TTS, conversational AI, or developer-facing products A track record of building adoption focused programs from the ground up: onboarding tracks, scaled adoption playbooks, self-serve content, and more You think in systems but are creative: you're always asking "how do we scale or automate this," and building automations and workflows with AI tools is ingrained in how you work Extremely analytical: you identify trends easily and use them to close gaps, surface opportunities or standardize best practices. You also identify data points that aren't yet tracked but would uncover new insights and change strategy Comfortable driving cross-functional outcomes without direct authority, working effectively with Account Management, FDE, RevOps, and GTM to move adoption forward Experience managing a high-volume book of business at scale, mid-market or commercial segment Fluency in English is essential, fluency in a 2nd European language (French, Spanish, German, Polish) is desirable Growth Potential We believe in hiring the best talent in the world to make an impact in the right role at the right time. At ElevenLabs, strong performance creates opportunities for growth. Here are some of the career paths you can expect after excelling in this role: Growth Roles - Regional Adoption Lead Other teams: Account Management or Forward Deployed Engineering - Strategist or Solutions Engineer Location This role is remote-first, so it can be executed from anywhere in Europe. If you prefer, you can work from our offices in London, Dublin or Paris. #LI-Remote

Details: • Job: Shopify Developer (Custom Themes), • Rate: £150 per day (outside IR35), • Contract term: 4 weeks, • Set-up: Remote - UK based candidates only, • Start date: Provisionally Monday 2nd June The Job: Our client, a Brighton based Digital agency, are looking for a freelance Shopify Developer to assist them in delivering a customer piece of work to one of their key clients. This will be a 4 week freelance project, with the potential for ongoing work providing the initial contract goes well. Please note - For this position, candidates must be UK based. We are looking to speak only with Shopify Developers who have experience building customthemes.

Are you looking for a better work/life balance? We have three roles available working fully clinic based or hybrid (2 days at home) role at our Cardiff clinic. Location: Capita PIP, 2nd Floor, 40 Windsor Place, Cardiff CF10 3BW If youre a registered nurse, paramedic, occupational therapist or physiotherapist ready to step away from shift work and hands-on care, this could be your perfect next move! We offer a values-driven environment our Capita Values of CustomersFirst, FearlessInnovation, Achieve Together and Everyone is Valued underpin how we treat each other and our clients. As a Clinical Assessor/Functional Specialist youll use your clinical expertise and analytical skills in a different way - to meet with benefits claimants in person or via video link, write in-depth reports and make important clinical recommendations, all while enjoying a more structured and flexible way of working. What we offer

Service Desk Manager MSP Location: Nr Cardiff (Hybrid) Salary: £46,000 This is an excellent opportunity for an experienced Service Desk Manager to join a well-established Managed Service Provider nr Cardiff. Youll lead a high-performing technical support team, shape service delivery, and drive continuous improvement across the operation. If you thrive in a fast-paced MSP environment and enjoy balancing people leadership with hands-on operational oversight, this role will suit you perfectly. Key Responsibilities • Lead, mentor, and develop a team of 1st 2nd line engineers, • Oversee day-to-day Service Desk operations, ensuring SLAs and KPIs are consistently achieved, • Act as the senior escalation point for technical and customer issues, • Manage resource planning, shift patterns, and workload distribution, • Produce clear, data-driven service performance reports for internal stakeholders and clients, • Support incident, problem, and change management in line with ITIL best practice, • Assist with onboarding new customers and services into the MSP environment Service Experience & Continuous Improvement • Own and enhance the end-to-end service experience, ensuring service quality remains consistently high

Fraud Prevention Associate Cardiff Based Role with hybrid working About the role As part of the Fraud Prevention team you will be responsible for executing the fraud prevention strategies effectively, to investigate and report cases of suspected or confirmed fraud accordingly. Key Responsibilities: • Assess potential 1st, 2nd or 3rd party fraud at application stage and take action to mitigate any risk identified, in accordance with the companys fraud prevention strategy

About AQEMIA AQEMIA is a next-gen pharmatech company generating one of the world's fastest-growing drug discovery pipeline. Our mission is to design fast innovative drug candidates for dozens of critical diseases, such as immuno-oncology. Our unique approach leverages quantum-inspired physics algorithms to power generative AI in designing novel drug candidates—without relying on experimental data. We already delivered several drug discovery successes within our internal pipeline and through collaborations with pharmaceutical companies. Our most advanced programs are currently in vivo optimization. About the team you’ll join:As a Senior AI Research Scientist, you will join one of Aqemia’s Drug Discovery Platform AI Teams, composed of 5 AI Researchers, and lead efforts to develop cutting-edge AI algorithms to model protein-ligand systems and predict molecular properties. You will be a hands-on technical expert pushing the boundaries of what AI can do for drug discovery. Your deep knowledge of machine learning, strong coding foundations, and applied experience in model development will play a key role in advancing our Drug Discovery Platform.You will act as a technical mentor, contribute to high-impact R&D projects, and help integrate innovative AI methodologies into real-world drug discovery applications. • Lead the design and the technical implementation of novel ML algorithms with a strong focus on deep learning, generative models, graph neural networks, and physics-informed AI to predict molecular properties and protein-ligand interactions., • Take part in cutting-edge research and bibliographic exploration. You’ll identify relevant recent publications, benchmark promising ideas, and propose model or pipeline improvements., • Act as a mentor to junior team members, offering guidance on system design, model implementation, debugging, and good coding practices., • Collaborate with AI researchers, computational chemists, and drug discovery teams to translate AI models into actionable scientific insights., • Be deeply involved in coding, from prototyping to deploying production-ready models. You should have a strong software engineering mindset and a passion for writing clean, efficient, and scalable code., • Share best practices in deep learning model development, testing, and reproducibility within the team., • Scale AI models for real-world applications, optimizing model efficiency, interpretability, and generalization to unseen chemical spaces., • Strong problem-solving skills, autonomy and a collaborative mindset., • PhD or equivalent practical experience in Machine Learning, Computer Science, Applied Mathematics or a related field, with at least 8 years of experience., • Strong programming skills in Python and proficiency with Deep Learning frameworks (e.g., PyTorch, JAX, TensorFlow)., • Demonstrated hands-on experience implementing and deploying deep learning models in production or research environments., • Strong scientific rigor, curiosity, and ability to perform bibliographic research and exploratory R&D., • Experience in drug discovery, chemistry, or physics., • Experience with physics-informed ML models., • Familiarity with high-performance computing (HPC) and cloud-based ML pipelines.Interview Process- Screening call with Talent Acquisition (30 min)- Interview with your future Manager (45 min)- 1st technical interview: Paper review (1.5 hours)- 2nd technical interview: Take-home ML case (1.5 hours)- Interview with VP Platform and co-founders (1 hour each) Preferred MindsetAt Aqemia, we believe that great science thrives in the right mindset and culture. We are looking for candidates who embody the following principles: Pragmatic and Impact-Driven – Focused on delivering solutions that work in real-world applications, balancing scientific rigor with practical usability.Eagerness to Learn – A strong curiosity for scientific advancements and a willingness to continuously expand your expertise.Love for High Scientific Challenges – Enthusiasm for tackling complex problems at the frontier of AI and drug discovery.Team-Oriented – A collaborative spirit, thriving in an interdisciplinary environment.Humility – Open to feedback and different perspectives, always striving for improvement. Aqemia’s Recruitment team leads all recruitment activities for the company. We will not recognise any notional ownership recruitment companies claim over candidates presented directly to hiring managers without our Recruitment team's consent. Unsolicited resumes sent to us from recruiters do not constitute any type of relationship between the recruiter and Aqemia, and we will not be obligated to pay fees should we hire from those resumes. Why Join Us ? At AQEMIA, we work for a mission: joining us means having your own impact on changing the way drugs are discovered, and helping to shape the direction of our fast-growing company and team. Expanding Drug Discovery Pipeline : Focused on critical therapeutic areas like Oncology, CNS, Immuno-inflammation... with in vivo proof of concept/patent stage programs. Collaborations with top Pharma, including a $140M Sanofi deal.Interdisciplinary Team : brilliant talent from tech and life sciences.DeepTech Recognition: Part of French Tech 120 and France 2030.Prime Location : Based in central Paris and London (King's Cross) with the possibility of 2 remote days per week.International Environment : The work language is English - relocation support and French lessons granted if needed.Strong Financial Backing : $100M raised from leading European and International investors

Are you a confident and skilled Microsoft IT support worker coming from an outsourced support provider? Do you enjoy a mix of virtual support and would love to move more into on-site hardware/networking field support? Would you like a generous flexible hybrid arrangement with some in office time weekly from a Cambridge, for a company that genuinely makes you feel part of the team? If this rings true and you're perhaps stifled in an office and your current employer only wants you on the phone and doesn't gain benefit from progressing you more into on site field work, then we could have a fantastic role for you. We are partnered with one of the leading Microsoft IT Support companies in Cambridge, looking to hire a confident and capable IT Support Specialist into their growing operation. Our client prides itself on great response times and first-class customer service, so it is vital that you have a friendly, can-do manner and can work well under pressure. They are experiencing strong growth, so for the right candidate there is potential for career progression within the company. As an IT Support Specialist, you will play a crucial role in resolving complex technical issues and providing exceptional IT support to their clients, both on and off-site. You will be able to diagnosing and resolve escalated technical issues that could not be resolved by 1st and 2nd line support, and providing expert-level guidance to junior support staff, assisting them with troubleshooting and problem-solving. But wil also have a can do attitude, helping out with 1st and 2nd tickets where needed to support the needs of the business. You will want to get out more, and the great thing with this role is that you will also travel to client sites to resolve technical issues that cannot be resolved remotely. This can include installing, configuring, and troubleshooting hardware, software, and network components, conducting system audits and providing comprehensive reports on IT environments. In addition you will assist clients with IT infrastructure upgrades, migrations and new system deployments, whilst also providing on-site training to clients as needed. If this is beyond your capability don't worry, you will get to learn on the job from their senior field support technician who will nurture this part of your role. In order to succeed in this role, you must be able to drive, be Microsoft Certified, have a friendly, outgoing nature and be competent at problem solving. This is a Monday to Friday position, normal office working hours with regular social meet ups, the company has a welcoming and relaxed working environment, and is made up of experienced IT professionals with a good sense of humour who you can learn from in order to build your career. Future progression opportunities will be available for candidates with the right attitude and work ethic. If this sounds good please send us your CV today. Zero Surplus is East Anglia's premier recruitment agency, based just outside Cambridge our recruiters source staff for small and international businesses across Northants, Milton Keynes, Cambridgeshire and the East of England. For registration purposes please could you let us know where you are currently based or which locations you are considering as well as your required salary and notice period. Please upload a Microsoft Word version of your CV where possible, excluding text boxes or images. Any data we collect from you will be stored and processed in accordance with Zero Surplus' Privacy Policy.

2nd Line IT Support (MSP/ Luxury Brands) Loughton - Hybrid £38,000 - £42,000 + Overtime + Company Bonus (1 Months' pay)+ Progression + Company Benefits Are you a 2nd Line IT Support Engineer from an MSP background looking to join a fast-growing, award-winning support company that works with luxury brands? Do you want to join a tight-knit company which offers comprehensive software training above the fundamentals, a good team culture and has tangible goals and incentives? On offer is the chance to join a business that has gone from strength to strength in the last decade and are now working with blue chip companies and some of the most recognisable names in fashion and offers un-paralleled progression In this role you will be going through support tickets, ensuring SLA's are met, offer support & implementation services to clients, resolve helpdesk issues and provide support on Microsoft Operating Systems. The range of brands you will be liaising and building rapport with offers a fresh approach to every day, you are able to handle tasks to completion, work independently. The ideal candidate has experience in MSP environment and an technical support background. The Job: • Trouble Shooting, • Managing multiple IT Support Tickets, • Ensuring SLAs are met, • Learn from industry experts to upskill yourself The Person • MSP Background, • Good communicator, • Commutable to Loughton Reference: BBBH19847 Keywords: IT, Excel, Microsoft, ConnectWise, Azure, Support tickets, Customer service, High profile clients, Retail & IT, Hardware, Risk mitigation, If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.

Entry-level IT Support Engineer role with a hybrid model, offering development into software engineering.

Entry-level IT Support Engineer role with a hybrid model, offering development into software engineering. Involves Microsoft stack, SQL Server, and customer service.

Technical Sales Engineer Fire Suppression Systems (Remote, UK & Ireland) Location: Fully remote position with local serviced office facilities and travel throughout the UK and Ireland Salary: £40,000 per annum (£37,000 basic + £3,000 car allowance) Salary After Probation: £42,000 per annum (including car allowance), plus company bonus scheme Job Type: Permanent, Full-Time Working Hours: 40 hours per week, Monday to Friday, typically 9:00am 5:00pm Join FirePro UK FirePro UK Ltd is looking for an experienced Technical Sales Engineer to join its growing team. This is an exciting opportunity for a technically minded engineer who enjoys combining technical expertise with customer support, training and business development. Working directly with the General Manager, you will help grow the FirePro brand throughout the UK and Ireland by supporting installers, consultants, distributors and end users. Full product and industry training will be provided, making this an excellent opportunity for someone looking to develop a long-term career within a specialist fire protection business. Key Responsibilities Technical Support • Provide technical advice and troubleshooting remotely and on-site, • Support customers with system design and technical enquiries, • Prepare and update technical documentation and technical bulletins, • Liaise with the manufacturer's technical team in Cyprus Customer Training & Product Support • Deliver installer induction and refresher training, • Conduct CPD presentations and live product demonstrations, • Support distributors and Approved Ambassadors across the UK and Ireland, • Deliver product briefings and engineer training sessions Sales & Business Development • Build relationships with consultants, contractors, distributors and end users, • Prepare and process sales quotations, • Support business development and marketing initiatives, • Submit concise daily activity reports Candidate Requirements We're keen to hear from candidates with experience within electrical installation, fire detection, fire suppression, building services, controls, technical engineering, or related sectors. This role may also suit candidates currently working as a Sales Engineer, Application Engineer, Field Service Engineer, Pre-Sales Engineer or Business Development Engineer within a relevant industry. You will also have: • Strong technical and problem-solving abilities, • Excellent IT and computer skills, • Confident communication and presentation skills, • The ability to build strong customer relationships, • Excellent organisational skills and attention to detail, • The ability to work independently and manage your own workload, • Willingness to travel throughout the UK, Ireland and occasionally overseas, • A full UK driving licence valid in the UK or Ireland, • A commitment to delivering outstanding customer service Training & Development Comprehensive training will be provided, including: • FirePro technology and applications, • ISO 15779 standards, • BS EN 15276 standards, • LPS 1204 Issue 3.2 Competency Scheme, • Internal CRM and business systems Salary & Benefits • Starting salary of £40,000 per annum including £3,000 car allowance, • Salary increase to £42,000 following successful completion of probation, • Further salary progression opportunities, • Company bonus scheme, • Workplace pension scheme, • Remote working with local serviced office facilities, • Fully expensed business travel, • International travel opportunities, • Specialist technical training and industry qualifications, • Long-term career progression within a growing specialist business Recruitment Timeline Expressions of interest: to 30 July 1st / 2nd interviews: by 15 August References & checks: by 20 August Appointment: on or before 1 September Start date: TBA About FirePro FirePro is an innovative condensed aerosol fire suppression technology manufactured in Cyprus and supplied in more than 112 countries worldwide. Recognised for its environmental credentials and versatility, FirePro is the only LPCB-certified product within its category. About FirePro UK FirePro UK is a small, agile business consisting of four employees, including the founder and Managing Director. The company has built an excellent reputation through technical expertise, outstanding customer support and long-term client relationships. Notable UK installations include: • Lloyds of London, • London Eye, • Tayside Hospital, • Tottenham Hotspur FC, • London City Airport The business currently supports more than 30 Approved Ambassadors throughout the UK and Ireland through structured training, technical support and system design assistance. If you're looking to combine your technical engineering expertise with customer engagement, training and business development in a specialist fire protection environment, we'd love to hear from you. FirePro UK is an equal opportunities employer and welcomes applications from all qualified candidates, regardless of background. JBRP1_UKTJ

As Continuous Improvement Lead, you'll be responsible for leading and coaching the organisation in driving an effective improvement journey. You'll actively lead teams and engage business leaders to analyse performance, determine processes and tools, and drive the projects and governance to implement tangible improvements. A change agent with the courage to champion improvement within the business with the ability to motivate others to achieve results. Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking. Safran Seats is one of the world's leading manufacturers of aircraft seats, for both crew and passengers. 1 million Safran Seats-manufactured aircraft seats are currently in service with air fleets around the world. Your Role As Continuous Improvement Lead, you'll be responsible for leading and coaching the organisation in driving an effective improvement journey. You'll actively lead teams and engage business leaders to analyse performance, determine processes and tools, and drive the projects and governance to implement tangible improvements. You'll become a change agent with the courage to champion improvement within the business with the ability to motivate others to achieve results. Key responsibilities: Continuous Improvement (CI): Lead project teams to deliver business improvements through the deployment of tool Work with business leaders to undertake continual analysis of our operations, to expose opportunities for change & improvement Drive continuous improvement within the business and identify opportunities for improvement including deployment of Balanced scorecard, One Safran, Customer Improvement projects, Lean Journey & QRQC Analyse and monitor financial and customer benefits throughout the life of improvement projects Problem Solving Capability: Work with the Director of CI to determine the tools required & scope of CI Training across the business Create, organise and deliver training to the targeted scope *Coach Project Sponsors and Leaders to enable the delivery of successful project implementation Drive Plant / Business Unit Improvement Workstreams: Lead teams in analysing data and determining the key activities that will reduce the defects or increase flow Use of Value-Stream Mapping to determine production bottle necks and leading the team to address the issues found Communicate the progress to both internal and external customers and influence the leadership team to ensure support to drive workstreams to closure Accountable for governance of improvement projects and activities Looking after the people who make Safran great is our priority. We offer a range of flexible benefits designed to support you-both in and out of work, including: -Competitive salary -33 days holiday (incl. bank holidays) -Pension Scheme, leading salary sacrifice employer contributions up to 10% -Private Medical Cover (upgrade to cover family members) -Salary sacrifice benefits scheme including cycle to work -4 x Life Assurance -Interactive benefits platform (tech, retail benefits & income protection) -Enhanced family friendly policies & employee assistance programme -Annual share-save schemes -Career advancement - Safran University and internal Training and Development Schools -Corporate Social Responsibility activities What You'll Bring: As Continuous Improvement Lead, you'll bring a wide range knowledge and experience of problem solving, including: Six-sigma methodologies lean manufacturing and continuous improvement tools A Black Belt qualification is essential with proven leadership in driving improvement projects across a business Able to act as a change agent with the courage to champion improvement within the business with the ability to motivate others to achieve results. *Demonstrable CI project delivery experience within a production/manufacturing environment At Safran, we understand that diversity and inclusion make teams stronger and more effective, and as an organisation, we are committed to fair and equitable employment practices for everyone. We also know that some candidates may be put off applying for jobs where they don't meet 100% of the criteria outlined in the advert, however, we encourage anybody to apply if you can demonstrate a variety of skills and experience relevant to the requirements of this role. Please let us know if you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation

As Strategic Buyer, you will input into and work to the multi-Business Unit Target Purchasing Strategy . You'll be (or become) a Technical specialist for the relevant Commodity; managing and executing cross functional high complexity transfers of work. Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking. Safran Seats is one of the world's leading manufacturers of aircraft seats, for both crew and passengers. 1 million Safran Seats-manufactured aircraft seats are currently in service with air fleets around the world. At Safran, excellence is a journey - and we'd love you to be a part of it. As a trusted global leader in aerospace, defence, and space, we are proud to be a company where diversity, innovation, and opportunity come together to shape a sustainable future where we can all succeed together through a shared vision. Your Role: As Strategic Buyer, you will input into and work to the multi-Business Unit Target Purchasing Strategy . You'll be (or become) a Technical specialist for the relevant Commodity; managing and executing cross functional high complexity transfers of work. Key responsibilities: • Issuing Request for Proposals/Quotations (RFP/Q) to strategic suppliers within the Target Purchasing Strategy (TPS) using available engineering data for key events such as PDR, CDR, Test and initial shipsets - Identify and implement cost saving opportunities within the Supply Chain to meet programme budgets - Create and manage supplier Long Term Agreements (LTA) - Raise Purchase Orders (PO) against MRP demand for initial programme events such as CDR, Test, Shipset - Using MRP data to raise necessary PO's and work with a predetermined number of suppliers to ensure that materials ordered are delivered on time in full, and to the correct quality standards - Develop partnerships and relationships with suppliers - Manage purchasing projects such as industrialisation of new products that include but are not limited to composite, metallic and electrical components On offer; -33 days holiday (including bank holidays) -Industry leading pension scheme with salary sacrifice employer contributions up to 10%. -Private medical cover (to include Digital GP and rapid access Physio with no excess) with ability to upgrade level of benefit and cover family members. -Access to salary sacrifice benefits scheme including cycle to work -4 x Life Assurance -Interactive benefits platform including wide range of discretionary benefits including technology, retail benefits, income protection. -Enhanced family friendly policies and benefits (enhanced maternity and paternity leave) and employee assistance programme -Annual share save schemes. -Opportunities for career advancement and personal growth. Benefit from support through Safran University and our internal Training and Development Schools Safran - Here, we craft excellence together. What you'll bring: • Ability to read and understand engineering drawings - Demonstrable experience in problem solving techniques - Knowledge of Purchasing activity within a manufacturing environment - Ability to communicate at all levels - Ability to establish good working relationships across departments and with supplier representatives at all levels Energetic and enthusiastic approach to work - Engineering Degree - Desirable - MCIPS - Desirable We know that some candidates may be put off applying for jobs where they don't meet 100% of the criteria outlined in the advert, however, we encourage anybody to apply if you can demonstrate a variety of skills and experience relevant to the requirements of this role. Please let us know if you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation

Lead Climber is needed - Whitchurch - RG28 area Our client is one of the UK's most successful and biggest horticulture companies for staff such as grounds maintenance, tree services, gritting and much more We are looking for qualified climbing arborists holding CS30, CS31, CS38, CS9, CS41 as a minimum Drivers licence is essential Minimum of 3 years full climbing experience, as a Seasoned 2nd climber or preferably as a Team leader Must be IT literate and be experienced in completing risk assessments, Vehicle machinery checks etc as everything for them is done via the CRM system Permanent roles Salary range is £34,000-£42,000 depending on skills and experience Overtime is available on weekends, stay aways are additional on top of these Contracted working hours 06:30am, - 17:30pm Monday- Friday, usual breaks within, but candidates are expected to arrive at the yard every day for 7am prompt Please call or send a CV to apply

We're working exclusively with an established and growing technology-driven manufacturing business based in Cardiff that is looking to add an IT Support Technician to its internal IT team. This is an excellent opportunity for someone with at least 12 months' IT support experience who enjoys troubleshooting, supporting end users, and contributing to the smooth running of business-critical systems. As an IT Support Technician, you'll provide first and second-line support across the organisation, ensuring users receive prompt and effective technical assistance while helping maintain the company's IT infrastructure and systems. You'll work closely with the IT Manager and wider business, supporting a diverse range of hardware, software, and network technologies. You will need to be able to demonstrate the following: Minimum 1 year's experience within an IT support role Experience supporting Microsoft-based desktop environments Familiarity with hardware troubleshooting and system maintenance Knowledge of helpdesk ticketing systems would be advantageous You will be responsible for the following: Provide 1st and 2nd line technical support to end users Diagnose and resolve hardware, software, and system issues Install, configure, and maintain desktop, laptop, and network equipment Monitor and manage IT helpdesk tickets, ensuring SLAs are achieved Maintain IT asset and equipment inventories Support software licensing and compliance requirements Perform hardware upgrades, repairs, and system maintenance Create and maintain technical documentation and knowledge base articles Deliver user training and guidance on internal IT systems Support IT security, compliance, and best practice initiatives This is an opportunity to join a stable, well-established organisation, working within a varied and hands-on technical role. An opportunity to further develop your IT career in a supportive and collaborative team environment. For a confidential conversation, apply with an up-to-date CV

Support Engineer / Application Support / 2nd Line Support / SaaS / Hybrid / Permanent / Cardiff / £32,000pa Vivo Talent are partnering with a growing SaaS business in Cardiff that is undergoing an exciting period of transformation, scaling both its products and the way its teams operate. They're looking for a 2nd Line Support Engineer to act as a key technical point of contact for customers and internal stakeholders, resolving incidents and service requests while delivering an exceptional support experience. This is an excellent opportunity for someone with a product-focused mindset who enjoys getting to the root cause of issues, understanding the "why" behind problems and contributing to long-term improvements rather than simply closing tickets. Key Responsibilities Act as the escalation point for incidents. Troubleshoot issues using logs, configuration reviews and SQL queries. Own incidents through to resolution, ensuring accurate prioritisation and SLA compliance. Participate in major incident management and provide timely customer updates. Perform first-line diagnostics and escalate issues where required. Ensure requests are validated, compliant and delivered within SLA targets. Support reporting activities for the Team Leader. Identify recurring issues and improve support processes through knowledge sharing. Skills & Experience 1-3 years' experience in Application or Product Support (B2B/SaaS preferred). Strong troubleshooting and analytical skills. Good understanding of ITIL 4 principles. Strong SQL skills for querying, data validation and troubleshooting. Excellent communication and stakeholder management skills. If you'd like to hear more about this opportunity then please get in touch with any questions that you have or an up-to-date CV. Support Engineer / Application Support / 2nd Line Support / SaaS / Hybrid / Permanent / Cardiff / £32,000pa Support Engineer / Application Support / 2nd Line Support / SaaS / Hybrid / Permanent / Cardiff / £32,000pai Support Engineer / Application Support / 2nd Line Support / SaaS / Hybrid / Permanent / Cardiff / £32,000pa

As Quality Engineer, you'll assure the quality of products throughout their product lifecycle by supporting the product lifecycle quality assurance, through the complete manufacturing process, and taking responsibility for ensuring that processes and procedures are in place and adhered to in relation to product quality. The Quality Engineer position plays a vital role in the support of operational throughput. Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking. Safran Seats is one of the world's leading manufacturers of aircraft seats, for both crew and passengers. 1 million Safran Seats-manufactured aircraft seats are currently in service with air fleets around the world. Your Role: As Quality Engineer, you'll assure the quality of products throughout their product lifecycle by supporting the product lifecycle quality assurance, through the complete manufacturing process, and taking responsibility for ensuring that processes and procedures are in place and adhered to in relation to product quality. The Quality Engineer position plays a vital role in the support of operational throughput, ensuring the required deliverables are completed on time and to the customer's specification and quality standard. Ultimately, you'll be responsible for ensuring that products and services delivered have gone through the appropriate manufacturing / repair / validation process, prior to final handover to the customer. Key Responsibilities: • Contribute towards interface/interaction with Customers and cross functionally at SGB- Product Release (EASA and CAA Form 1) Signatory Work closely with the Operational Manager as well as other quality teams to define quality objectives in line with company objectives Ensure that measuring of the quality of products and services are delivered, with respect to the specified objectives Ensure that the appropriate action plans are implemented and carried out and measure their effectiveness Conduct audits and OJT in accordance with regulations, company procedures and customer requirements Support and maintain the implementation validation process Undertake QRQC (8D) as required to support timely operational throughput as required Looking after the people who make Safran great is our priority. We offer a range of flexible benefits designed to support you-both in and out of work, including: -Competitive salary -33 days holiday (incl. bank holidays) -Pension Scheme, leading salary sacrifice employer contributions up to 10% -Private Medical Cover (upgrade to cover family members) -Salary sacrifice benefits scheme including cycle to work -4 x Life Assurance -Interactive benefits platform (tech, retail benefits & income protection) -Enhanced family friendly policies & employee assistance programme -Annual share-save schemes -Career advancement - Safran University and internal Training and Development Schools -Corporate Social Responsibility activities What You'll Bring • Minimum of HNC / HND or equivalent in an Engineering Discipline Strong understanding and/or experience in utilising QA Tools such as APQP, PPAP, Control Plans, and FMEA Sound Engineering / Quality background with experience of Quality Engineering within a manufacturing environment (Aerospace/Defence/Automotive preferred) Experienced Quality Engineer within with Internal Design Teams) In depth understanding of regulatory, international and quality management standards Strong interpersonal skills with the ability to initiate and maintain relationships with challenging international suppliers and manage frequent interactions with Senior Management and other internal customers Ability to challenge individuals at all levels to ensure compliance to business processes and standards At Safran, we understand that diversity and inclusion make teams stronger and more effective, and as an organisation, we are committed to fair and equitable employment practices for everyone. We also know that some candidates may be put off applying for jobs where they don't meet 100% of the criteria outlined in the advert, however, we encourage anybody to apply if you can demonstrate a variety of skills and experience relevant to the requirements of this role