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Summary \n We are looking for a Communications and Marketing Officer to join our team in the Peak District. \n Working across a portfolio of three National Trust properties in the National Park, you'll support the delivery of the marketing and communications plan. Your work will connect people with nature and the rich history of the area, promote vibrant events, and raise the profile of vital conservation work. \n You'll travel across the portfolio and to work at different sites as part of your role and milage expenses between properties will be covered. Please be aware that there is limited public transport in this rural area. We support flexible working from any of our portfolio offices (Ilam Park, Longshaw Estate, Edale). \n Interview date: 2nd November 2026 \n What it's like to work here \n Working for the National Trust in the Peak District offers the opportunity to be part of a passionate and knowledgeable team caring for some of the UK’s most varied and inspiring landscapes, including Ilam Park, Dovedale, Longshaw and the High Peak. You’ll use your skills to help protect and shape the future of some iconic places. These places are full of opportunities and powerful stories of people, access, and nature. \n You’ll report into the Senior Communications and Marketing Officer, working closely together to shape and deliver communications plans across the portfolio. The role offers a balance of autonomy and collaboration, with the opportunity to make a local impact and contribute to the aims of the National Trust. \n What you'll be doing \n You'll be on the lookout for a great story, to capture the attention and interest of our audiences. We have some ambitious targets, including reaching new and diverse audiences, so there’s room for creativity and fresh ideas. \n Your day-to-day work will include, creating content for, and managing, web and social media, copy writing, creating promotional materials, writing press releases and handling press enquiries. You'll support key campaigns that deepen connections with the National Trust. Each day could look quite different: Sometimes you’ll spend time creating content on the moors of the High Peak with our ranger teams, and other days you’ll be working on the communication for a community arts project or promoting seasonal events. You’ll work where the stories and the projects are. You’ll follow relevant image capture and storage compliance guidelines, and work within the National Trust’s brand and tone of voice guidance. You’ll be collaborative, self-motivated, adaptable, and comfortable working within shifting contexts and timelines. \n You can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what's possible in this role. \n Who we're looking for \n We'd love to hear from you if you’re: \n\n • familiar and confident with various marketing techniques, including digital and social media \n, • creative with strong written and verbal communication skills\n, • someone who puts people first, and understands why great customer service matters \n, • skilled in working with IT (including Microsoft Office)\n, • able to use and edit digital media, with knowledge of design, image, video and web editing tools\n, • good at solving problems, and able to work on your own initiative \n\n Please provide a cover letter alongside your CV. \n The package \n The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too. \n -Substantial pension scheme of up to 10% basic salary \n -Free entry to National Trust places for you, a guest and your children (under 18) \n -Rental deposit loan scheme \n -Season ticket loan \n -EV car lease scheme (for roles that meet the salary criteria) \n -Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts \n -Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. \n -Flexible working whenever possible \n -Employee assistance programme \n -Free parking at most Trust places \n Click here to find out more about the benefits we offer to support you.

Application Support Analyst – COINS & Cloud Applications | Sheffield/Hybrid | £45,000–£55,000 + Car Allowance We're looking for a Support Analyst to join our client's IT team and play a key role in supporting COINS ERP and a range of cloud applications. This is an excellent opportunity for someone with experience in application support, service desk, systems administration or ERP support who enjoys troubleshooting issues, working with users and improving business systems. You'll join the Business Analysis team, providing first-line and second-line application support while helping identify opportunities to improve systems, processes and the overall user experience. COINS experience would be advantageous but isn't essential. The Role You'll provide day-to-day application support for COINS ERP and selected cloud applications, investigating incidents, resolving user queries and managing access and configuration requests. Working closely with business users, the wider IT team and third-party suppliers, you'll ensure issues are resolved efficiently and that users receive a high standard of support. You'll also play an important role in continuous improvement, identifying recurring issues, maintaining support documentation and contributing to system updates, testing and controlled changes. Key Responsibilities Provide 1st and 2nd-line application support for COINS ERP and selected cloud applications. Investigate, troubleshoot and resolve incidents, service requests and application issues. Manage user access, permissions, role changes and account administration. Work closely with business users to understand issues and provide effective solutions. Record and manage incidents and service requests through SysAid, ensuring accurate documentation. Use JIRA to support demand management and change-related activities. Work with third-party suppliers, application owners and the wider IT team to resolve technical issues. Identify recurring incidents and recommend improvements to systems and business processes. Support system testing, releases, upgrades and service pack installations. Assist with post-change validation to ensure updates are working as expected. Maintain support documentation, user guides, FAQs and knowledge articles. Help improve user training and promote effective use of business applications. Identify opportunities for system enhancements and contribute to business improvement initiatives. Ensure application support activities comply with security, data protection and change management policies. Role Requirements You'll ideally have experience in: Application support, service desk or systems administration. ERP systems or business-critical applications. COINS ERP (desirable but not essential). User administration, access management and permissions. Troubleshooting and resolving application issues. Working with business users and technical teams. Incident management and ticketing systems. Supporting system upgrades, releases and testing. Working with third-party software suppliers. Maintaining technical documentation and user guides. Microsoft Office, particularly Excel, PowerPoint and SharePoint. SysAid and JIRA (advantageous). Salary and Benefits £45,000–£55,000 salary, depending on experience. £5,700 annual car allowance. Hybrid working with twice a week in the Sheffield office Opportunity to develop specialist COINS ERP and business applications expertise. Exposure to business analysis, systems improvement and change management. Opportunity to develop within an established IT and Business Analysis team

1st Step Solutions is seeking an Electrician for a short-term assignment at Meadowhall Shopping Centre, Sheffield (S9). The role runs for 3 weeks with a night shift from 23:00 to 09:00, Monday to Friday, and pays £28.33 per hour. Applicants must have a JIB Card and be able to provide two references and proof of right to work in the UK. CIS or PAYE payments only. Responsibilities include wiring, 2nd fixing and alterations on site. Start date is 21/09/2026. Parking is on site at the location. #J-18808-Ljbffr

2nd Level Support ConsultantApply: Sheffield: Full time: Posted Yesterday: R09509# # Your role# # What you'll be doingWhat We NeedCorpay is currently looking to hire a 2nd Line Support Specialist on a permanent basis within the UK Product Support division. This position falls under our r2c line of business and is based in our Sheffield office. In this role you will encounter a diverse role that will require you to become a business expert in everything within the software application. You will provide advice and expert problem solving to our existing and new customers. You will report into the Head of Customer Operations and regularly collaborate with other teams within the division.How We WorkAs a 2nd Line Support Specialist, Corpay will set you up for success by providing: Assigned workspace in the Sheffield office Company-issued equipment* Formal, hands-on trainingRole Responsibilities Providing expert advice, problem solving, and support to new and existing customers using the business software applications. Managing of software incidents and tickets, including replicating and documenting the incidents. Managing, facilitate, and liaise between the application users and development/technical IT teams. Working as a member of an agile sprint team, responsible for unit, regression, and user acceptance testing against new and existing features, as well as actively supporting new software releases. Working with new and existing customers to understand their requirements for the solutions and the best configuration for these requirements. Providing virtual or onsite user training and support for both new and existing customers, including working with a project manager on the implementation strategies/setup.Qualifications & Skills Experience supporting business-critical software applications in a customer-facing environment. Previous experience in Application Support, Software Support, QA, UAT, or 2nd/3rd Line application Support roles. Ideal candidate would have previous experience in QA/UAT testing or supporting software solutions (2nd or 3rd line). Any exposure to tools such as TFS/JIRA/SQL Studio would be advantageous, but not essential. Degree or similar education. Strong communication skills. A passion to help and provide solutions. Experience working within Agile development environments and collaborating with cross-functional teams.Benefits & Perks 4 X Life insurance Pension scheme - 5% employer contribution Private Healthcare 25 days Holiday (plus Holiday Buy/Sell) Access to LinkedIn learning Free rewards and discounts via Gratitudes* Career Progression #J-18808-Ljbffr

TRIA Recruitment is working with a large, complex enterprise organisation to secure an experienced Service Change Manager for an initial 9-month contract. This role sits at the heart of a high-volume change environment, supporting critical technology services while enabling fast-moving delivery. You’ll be responsible for overseeing and governing technology change across a complex IT estate, ensuring that change is assessed, prioritised, and scheduled effectively with minimal disruption to live services. This is a hands‑on role requiring strong stakeholder engagement across suppliers, internal delivery teams, and project functions. The environment includes a mix of Agile and waterfall delivery, significant BAU change, and frequent releases — ideal for a contractor who thrives under pressure and can add value quickly. • Review and assess technology changes to minimise risk to operational IT services, • Chair Change Advisory Boards (CAB) and emergency CABs (eCABs), • Own and maintain the forward schedule of change across services and suppliers, • Identify and drive resolution of estate‑wide change conflicts, • Engage with project and platform teams to understand release cadence and service impact, • Ensure Change Management processes are executed effectively by suppliers and internal teams, • Produce MI and supplier performance reporting, • Strong, recent experience as a Service / IT Change Manager, • Proven ability to manage high volumes of change in complex environments, • Solid understanding of ITIL Change Management, ideally ITIL certified, • Experience working in Agile delivery environments, • Confident stakeholder management across multiple suppliers and technical teams, • Background in projects and release management, • Experience with ITSM tools such as ServiceNow and Jira, • Previous experience in large, enterprise-scale organisations, • Immediate impact role within a complex technology landscape, • High‑visibility engagement with senior stakeholders, • Well‑structured Change function with strong governance Please share your CV with relevant experience highlighted - interviews happening week commencing 2nd Feb #J-18808-Ljbffr

McLaren Racing is seeking a Business Systems Analyst to support and improve ERP and manufacturing operations systems.You will handle 1st/2nd line support for SAP, SharePoint, and bespoke software, while aligning with IT standards and governance.You will design requirements, run SQL reports, and crea

You're the person the team turns to when things get complicated. You don't shy away from a challenging conversation – you lean into it, bringing calm, clarity, and genuine care to every interaction. You know your stuff when it comes to regulated products, you hold yourself to a high standard, and you're motivated by getting to the right answer, not just the quickest one. If handling complex cases, working with suppliers, and making a real difference to customers in difficult situations sounds like your kind of day, read on. Hybrid | 6 Month FTC You're the person the team turns to when things get complicated. You don't shy away from a challenging conversation – you lean into it, bringing calm, clarity, and genuine care to every interaction. You know your stuff when it comes to regulated products, you hold yourself to a high standard, and you're motivated by getting to the right answer, not just the quickest one. If handling complex cases, working with suppliers, and making a real difference to customers in difficult situations sounds like your kind of day, read on. As our Customer Resolutions Advisor, you're the escalation point for our most complex, regulated, and sensitive customer queries. You'll own tickets from start to resolution, liaise with third-party suppliers, and apply your product and compliance knowledge to deliver fair, accurate outcomes, particularly across salary sacrifice schemes such as home and electronics, cycle to work, and other regulated benefits. • Own escalated customer tickets through to resolution, maintaining professionalism even in the trickiest of situations, • Handle complaints in line with company policy and regulatory requirements, ensuring customers are treated fairly and outcomes are communicated clear, • Liaise with third-party suppliers to investigate and resolve disputes, fulfilment issues, and outstanding queries, • Recognise and appropriately support vulnerable customers, escalating where needed, • Confidently guide customers through regulated product conversations, recommending the right next steps, • Document all regulated interactions accurately and in line with compliance standards, • Contribute to a culture of continuous improvement, sharing insights from complex cases and providing feedback on AI agent resolutions, • Meet agreed KPIs including complaint resolution times, CSAT, and regulatory compliance metrics, • Work shift patterns between 8am and 6pm Monday to Friday, with rotational weekend shifts between 8am and 2pm, • A genuine passion for delivering outstanding customer experiences, even when it's complicated, • Excellent written and verbal communication skills, including the ability to explain regulated topics clearly and accessibly, • Strong problem-solving ability and sound judgement when handling sensitive or escalated cases, • Empathy, patience, and professionalism – particularly when supporting customers in vulnerable situations, • A solid understanding of, or real willingness to learn, regulated benefit schemes such as salary sacrifice, • The ability to consistently meet KPIs while maintaining quality and compliance, • Experience in a 2nd line, escalations, or complaints handling role, • Knowledge of salary sacrifice schemes, regulated consumer products, or financial services, • Experience liaising with third-party suppliers or partners to resolve customer issues, • Familiarity with support platforms such as Intercom or Zendesk, • An understanding of FCA regulations or Consumer Duty obligations, • Experience supporting vulnerable customers Perkbox is the employee experience platform built to care for, connect with, and celebrate employees in all areas of life. With more than 20 years of experience across public, private, SME and corporate sectors, we support nearly 4 million employees across 7,500 organisations in the UK and Australia. From the NHS to leading private sector businesses, our platform brings together benefits, wellbeing, and recognition in one place people actually use. From access to expert mental health services to help with the cost of everyday essentials, our range of benefits and wellbeing tools meets people where they are, at work and beyond. We're redefining what employee benefits can be. And we're just getting started. • Application, • Short call with a member of the TA team, • 30-minute video call with Hiring Manager and one other team member, • Final Interview and task with two members of the team Our average process takes around 2-3 weeks, but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process. If you have any specific questions ahead of this, please contact us on We’re committed to being an inclusive employer and creating a fair workplace for all. We encourage applications from candidates across all backgrounds, circumstances, ages, disabilities, ethnicities, religions or beliefs, gender identities, or sexual orientations We're happy to offer reasonable adjustments during our hiring process. Just let us know, and we'll make it work for you. Your comfort and success matter to us! #J-18808-Ljbffr

Key Words: IT Support Engineer Rotherham, IT Jobs South Yorkshire, IT Support Technician, 1st Line Support, 2nd Line Support, IT Helpdesk Jobs, Desktop Support, Internal IT Support, Microsoft 365 Support, Active Directory Jobs, Windows Server Support, Networking Jobs Rotherham, Infrastructure Suppor

2nd Level Support ConsultantAnsøg: Sheffield: Full time: Slået op i dag: R09509# # Your role# # What you'll be doingWhat We NeedCorpay is currently looking to hire a 2nd Line Support Specialist on a permanent basis within the UK Product Support division. This position falls under our r2c line of business and is based in our Sheffield office. In this role you will encounter a diverse role that will require you to become a business expert in everything within the software application. You will provide advice and expert problem solving to our existing and new customers. You will report into the Head of Customer Operations and regularly collaborate with other teams within the division.How We WorkAs a 2nd Line Support Specialist, Corpay will set you up for success by providing: Assigned workspace in the Sheffield office Company-issued equipment* Formal, hands-on trainingRole Responsibilities Providing expert advice, problem solving, and support to new and existing customers using the business software applications. Managing of software incidents and tickets, including replicating and documenting the incidents. Managing, facilitate, and liaise between the application users and development/technical IT teams. Working as a member of an agile sprint team, responsible for unit, regression, and user acceptance testing against new and existing features, as well as actively supporting new software releases. Working with new and existing customers to understand their requirements for the solutions and the best configuration for these requirements. Providing virtual or onsite user training and support for both new and existing customers, including working with a project manager on the implementation strategies/setup.Qualifications & Skills Experience supporting business-critical software applications in a customer-facing environment. Previous experience in Application Support, Software Support, QA, UAT, or 2nd/3rd Line application Support roles. Ideal candidate would have previous experience in QA/UAT testing or supporting software solutions (2nd or 3rd line). Any exposure to tools such as TFS/JIRA/SQL Studio would be advantageous, but not essential. Degree or similar education. Strong communication skills. A passion to help and provide solutions. Experience working within Agile development environments and collaborating with cross-functional teams.Benefits & Perks 4 X Life insurance Pension scheme - 5% employer contribution Private Healthcare 25 days Holiday (plus Holiday Buy/Sell) Access to LinkedIn learning Free rewards and discounts via Gratitudes* Career Progression #J-18808-Ljbffr

Corpay is currently looking to hire a 2nd Line Support Specialist on a permanent basis within the UK Product Support division. This position falls under our r2c line of business and is based in our Sheffield office. In this role you will encounter a diverse role that will require you to become a business expert in everything within the software application. You will provide advice and expert problem solving to our existing and new customers. You will report into the Head of Customer Operations and regularly collaborate with other teams within the division. As a 2nd Line Support Specialist, Corpay will set you up for success by providing: • Assigned workspace in the Sheffield office, • Company-issued equipment, • Formal, hands-on training, • Providing expert advice, problem solving, and support to new and existing customers using the business software applications., • Managing of software incidents and tickets, including replicating and documenting the incidents., • Managing, facilitate, and liaise between the application users and development/technical IT teams., • Working as a member of an agile sprint team, responsible for unit, regression, and user acceptance testing against new and existing features, as well as actively supporting new software releases., • Working with new and existing customers to understand their requirements for the solutions and the best configuration for these requirements., • Providing virtual or onsite user training and support for both new and existing customers, including working with a project manager on the implementation strategies/setup., • Experience supporting business-critical software applications in a customer-facing environment., • Previous experience in Application Support, Software Support, QA, UAT, or 2nd/3rd Line application Support roles., • Ideal candidate would have previous experience in QA/UAT testing or supporting software solutions (2nd or 3rd line)., • Any exposure to tools such as TFS/JIRA/SQL Studio would be advantageous, but not essential., • Degree or similar education., • Strong communication skills., • A passion to help and provide solutions., • Experience working within Agile development environments and collaborating with cross-functional teams., • 4 X Life insurance, • Pension scheme - 5% employer contribution, • Private Healthcare, • 25 days Holiday (plus Holiday Buy/Sell), • Access to LinkedIn learning, • Free rewards and discounts via Gratitudes, • Career Progression #LI-WK1 #LI-Onsite Corpay is a global technology organization that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments. At Corpay, we are committed to fostering an inclusive and respectful workplace where employees are valued for their diverse perspectives, experiences, and contributions. We believe that diversity, equity, and inclusion strengthen our teams, drive innovation, and support our continued success globally. Learn more about Corpay: Equal Opportunity Employer Corpay is committed to providing equal employment opportunities to all applicants and employees. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), gender, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, marital status, genetic information, military or veteran status, or any other characteristic protected by applicable law. Corpay is committed to fostering an inclusive workplace where individuals are respected and valued for their diverse perspectives, experiences, and contributions. If you require reasonable accommodation during any part of the application or interview process, please notify a representative of the Human Resources Department. Use of Artificial Intelligence in Hiring Corpay may use artificial intelligence (AI) and other technology-enabled tools to support certain aspects of the recruitment process, such as application screening, candidate assessment, or interview scheduling. These tools are designed to enhance efficiency, consistency, and fairness throughout the hiring process. AI tools do not make final hiring decisions. All employment decisions involve human review. Corpay is committed to the responsible use of AI, including appropriate oversight and safeguards designed to support fair and unbiased outcomes. Candidate Privacy Notice For information about how Corpay processes personal information during the recruitment process, please review our Candidate Privacy Notice: privacy-policy. Corpay is committed to fair, equitable, and transparent compensation practices. Compensation decisions are based on objective, job-related factors including skills, experience, qualifications, and market benchmarks. Where required by applicable law, salary or compensation ranges will be included in the job posting or provided prior to the interview process, where required by applicable law. Additional compensation elements such as bonuses, incentives, benefits, or variable pay may apply where applicable. Fast-growing, global, rewarding, fun, involved - at Corpay, we are all of these and more. If you are an experienced and self-motivated professional who can perform at a high level, you will be rewarded. If you have great ideas, we want to hear them. If you want your career to grow at the same rapid pace as our organization, this is the place for you. Whatever your area of expertise, you can take it to the next level at Corpay. #J-18808-Ljbffr

The University of Sheffield is a remarkable place to work. Our people are at the heart of everything we do. Their diverse backgrounds, abilities and beliefs make Sheffield a world-class university. We offer a fantastic range of benefits including a highly competitive annual leave entitlement (with the ability to purchase more), a generous pensions scheme, flexible working opportunities, a commitment to your development and wellbeing, a wide range of retail discounts, and much more. Find out more about our benefits (opens in a new window) and join us to become part of something special. Come and be part of an innovative and influential University department delivering excellent Business Intelligence to a leading Russell Group institution. We support the delivery of world class learning, teaching and research and that’s why we need you! Do you have a passion for data that helps inspire change? This is an exciting opportunity for a pro-active, technologically savvy and analytical individual to join the Business Intelligence Team. As the Data Analyst you will support the University’s Reporting Service by responding to queries and supporting business as usual processes. You will also have the opportunity to work across the full life cycle of BI projects. Supporting others in the team to gather requirements, set up ETL processes and validate data. You’ll make use of the end products of these projects to produce analysis and insights that support decision making across the University. • Support the running of the University’s Reporting Service by managing the teams outward facing inbox., • Responding to queries received and identifying repeat requests that could be answered by self service reporting., • Support senior team members in the planning, design and creation of reporting from the Data Warehouse to meet the requirements of colleagues across the University., • Working with team members, develop and document data and user acceptance testing processes and technical documents such as data dictionaries and user guides, • Develop and maintain a specialist understanding of the data and business rules that support the University’s reporting., • Develop and maintain your understanding of the University’s systems, relevant processes and the data held on them., • Extract, transform and validate data from a variety of sources as well as reviewing and proposing improvements to systems and processes., • Support the analysis of internal and external data sources., • Develop a practical understanding of the technology used by the Business Intelligence team and principles including, cube design, SQL and DAX., • Monitor use and engagement of reporting, including report reviews taking into account feedback and the changing needs of the University., • Carry out other duties, commensurate with the grade and remit of the post Our diverse community of staff and students recognises the unique abilities, backgrounds, and beliefs of all. We foster a culture where everyone feels they belong and is respected. Even if your past experience doesn't match perfectly with this role's criteria, your contribution is valuable, and we encourage you to apply. Please ensure that you reference the application criteria in the application statement when you apply. A high level of literacy and numeracy coupled with experience of working with data from multiple sources. • Application and interview – The ability to understand and apply business rules and statutory guidance to data., • Application – Experience of data extraction from corporate systems, validating this data to ensure accuracy., • Application and interview – Ability to methodically investigate problems or issues with data., • Application, interview – Experience of adapting existing skills to new circumstances and a willingness to learn new technical skills, • Application and interview – Effective verbal communication skills, including the ability to explain complex data and technical terminology, • Interview – The ability to plan work, manage several projects at once and a consideration for future proofing, • Application and interview – Strong interpersonal skills, including the ability to work with a wide range of colleagues, work in a team as well as working independently., • Application and interview – The ability to work to deadlines, manage several projects at one time and work accurately under pressure., • Interview – Experience of using software for the visualisation and presentation of data analysis for decision makers (for example Microsoft Excel data visualisations, Power BI, Tableau)., • Interview – Experience of interpreting business requirements and successfully translating them into actionable reporting solutions. Interview 6 £32,080 - £36,636 per annum. Potential to progress to £39,906 per annum through sustained exceptional contribution. Full-time (35 hours per week) Business Intelligence Developer (Service Management Lead) If you do not currently hold the right to work in the UK, you can find more information here to help determine your visa eligibility. Additional guidance is also available on the UK Visa & Immigration website. spc Jeff Tsao: on Matt Waterman: on It is anticipated that the selection process will take place on the week commencing 2nd November 2026. This will consist of an interview with a technical test. We plan to let candidates know if they have progressed to the selection stage on the week commencing 9th November 2026. Contact Jeff Tsao ( ) if you require any reasonable adjustments. We are the University of Sheffield. This is our vision: sheffield.ac.uk/vision (opens in new window). • A minimum of 38 days annual leave including bank holiday and closure days (pro rata) with the ability to purchase more., • Flexible working opportunities, including hybrid working for some roles., • Generous pension scheme., • A wide range of discounts and rewards on shopping, eating out and travel., • A variety of staff networks, providing opportunities for social interaction, peer support and personal development (for example, Race Equality, LGBT+, Women’s and Parent’s networks)., • Recognition Awards to reward staff who go above and beyond in their role., • A commitment to your development access to learning and mentoring schemes; integrated with our Technical Career Route, • A range of generous family-friendly policies, • paid time off for parenting and caring emergencies, • access to menopause support in the workplace, • paid time off and support for fertility treatment, • and more More details can be found on our benefits page: sheffield.ac.uk/jobs/benefits (opens in a new window). We are a Disability Confident Leader (opens in a new window). If you have a disability and meet the essential criteria for this job you will be invited to take part in the next stage of the selection process. Closing Date: 11 October 2026 We are a research university with a global reputation for excellence. Our ideas and expertise change the world for the better, making a real difference to society. We know that when people come together with different views, approaches and insights it can lead to richer, more creative and innovative teaching and research and the highest levels of student experience. Our University Vision (www.sheffield.ac.uk/vision) outlines our commitment to building a diverse community of staff and students that recognises and values the abilities, backgrounds, beliefs and ways of living for everyone. #J-18808-Ljbffr

Salary: £34,000 - 36,000 per year • Significant experience with Autotask for ticketing, Salesforce for CRM, and 3CX for VoIP., • Strong proficiency in Windows Server, Office 365, Azure, networking, SonicWall/firewall configuration, and virtualisation (Hyper-V/VMware)., • Proficiency in setting up workflows and billing configurations within Autotask and Salesforce is highly desirable., • ITIL, Microsoft (Azure, Office 365), CompTIA, or Cisco (CCNA) certifications are highly desirable., • At least 5 years of experience in a Managed Service Provider environment, demonstrating advanced technical support, client management, and project delivery., • Skilled in Power Automate and PowerShell scripting to automate workflows and improve service desk efficiency., • A proactive, solutions-focused approach to resolving complex technical challenges and delivering lasting results., • Experience with service management tools like ServiceNow or ConnectWise., • ITIL Foundation or Intermediate certifications., • Previous mentoring or team leadership experience within a service desk or technical support team., • Deliver advanced Level 2 support, troubleshooting complex hardware, software, network, and firewall issues., • Lead escalated cases from Level 1 teams, providing hands-on, timely solutions to maintain high levels of client satisfaction., • Utilise experience in Windows Server, Office 365, and virtual environments to resolve incidents effectively., • Configure, deploy, and maintain SonicWall firewalls and other security devices to secure client networks., • Set up, configure, and manage virtual servers, ensuring stable and efficient virtualised environments (Hyper-V/VMware)., • Act as a primary technical contact for clients, building and maintaining strong relationships to meet and exceed SLA expectations., • Conduct monthly service reviews, optimise service delivery processes, and proactively suggest improvements., • Apply ITIL practices to manage incidents, change requests, and problem resolution, delivering a seamless client experience., • Enhance service desk efficiency with automation tools like Power Automate and PowerShell scripting to reduce manual processes., • Document, review, and update support procedures, creating a repository of best practices for the team and clients., • Implement data-driven strategies to reduce ticket volume and enhance self-service capabilities., • Plan and lead IT projects, including hardware rollouts, cloud migrations (Azure, Office 365), and network or system integrations., • Coordinate project resources, timelines, and deliverables to ensure on-time, within-budget project completion., • Create detailed project documentation and conduct post-project reviews to capture lessons learned and improvements., • Mentor junior engineers, sharing knowledge to build team capability and foster professional growth., • Contribute to training materials and technical sessions, empowering the team with the latest industry insights and best practices., • Support KPI development to track and enhance team performance and client satisfaction metrics., • Azure, • Cloud, • Cisco, • CRM, • Firewall, • Hardware, • Hyper-V, • Support, • ITIL, • Network, • Office 365, • PowerShell, • Salesforce, • Security, • ServiceNow, • VMware, • Windows We are a collaborative MSP environment where innovation, inclusivity, and teamwork drive our mission. We offer a comprehensive benefits package, including certification reimbursement, and the chance to work on diverse client projects across industries, delivering tailored technology solutions for real-world challenges. We value learning and provide clear career growth pathways within a dynamic MSP setting. last updated 36 week of 2026 #J-18808-Ljbffr

You will lead the operational management of the Council’s corporate estate, ensuring assets are effectively managed, occupied and maintained to support service delivery. You will drive performance, customer service and compliance across a varied portfolio of operational and commercial assets. Key responsibilities include: • Leading estate management functions across the Council’s portfolio., • Managing landlord and tenant matters, rent reviews and lease compliance., • Supporting asset optimisation and income generation initiatives., • Providing professional estate management advice to Council services. We are looking for experienced and forward-thinking leaders who can demonstrate: • Significant experience in a property, estates or asset management environment., • Strong leadership and people management skills., • A proven track record of delivering successful property outcomes and service improvements., • Excellent stakeholder management and communication skills., • Commercial awareness combined with a strong public service ethos., • The ability to manage competing priorities within a complex organisation. At Rotherham Council, our vision is to create a borough where everyone can thrive. Our Property Services team plays a critical role in achieving this by ensuring our assets support high-quality public services, regeneration and economic growth. • A generous Local Government Pension Scheme., • Flexible and hybrid working arrangements., • Excellent annual leave entitlement., • Access to a supportive and collaborative leadership team., • The opportunity to lead services that have a direct impact on the borough’s future. Interviews: Week Commencing: 2nd November For further information or an informal chat please contact: Tim Hartley, Head of Property – or These posts will have access to the Public Services Network, if successful you will be required to apply for a disclosure of criminal records check at the Basic level (unspent criminal convictions). Rotherham Metropolitan Borough Council is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best. As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. For further information, please visit our website. These posts are classed as ‘politically restricted’ under the Local Government and Housing Act 1989 (as amended). The full details of the restrictions are set out in the Statutory Instrument, but broadly the restrictions prohibit candidature from public elected office; holding office in a political party; as well as involvement in political activities such as canvassing or public speaking/writing. #J-18808-Ljbffr

NetSuite Admin role taking ownership of the NetSuite platform and related business applications within a growing nationwide business. You will provide 2nd/3rd line support, configure workflows, and drive ongoing improvements across finance, HR, procurement and IT stakeholders. Working closely with external technology partners, you’ll troubleshoot issues, lead upgrades and regression testing, and help shape the technology roadmap while maintaining data quality and governance. #J-18808-Ljbffr

Corpay is hiring a 2nd Line Support Specialist for the UK Product Support division, based in the Sheffield office. You will provide expert advice and problem solving to customers, manage incidents and liaise with IT teams, while working in an agile sprint environment. Training and workspace are provided. You will collaborate across teams, understand customer requirements, and deliver effective configuration solutions, including user training and implementation support. #J-18808-Ljbffr

My client is a growing, nationwide business looking for an.NetSuite platform and wider business applications.This is a great opportunity for someone who enjoys being hands‑on with NetSuite, working closely with stakeholders and finding ways to improve systems and processes.You’ll provide 2nd/3rd

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• Excellent opportunity to join a growing managed IT services division within an established organisation., • Sheffield-based, full-time permanent role with a strong focus on client onboarding and technical support., • Hands‑on position covering Microsoft 365, Azure / Entra ID, Windows Server, networking, endpoints, and cloud infrastructure., • Salary range £30 000–£35 000 with clear progression opportunities and ongoing training. Our client is an established technology provider that has recently expanded into managed IT services, supporting a diverse client base across both IT and telecommunications. They operate in a fast‑paced, multi‑customer environment, with a strong focus on service quality, customer experience, and continuous improvement. In this role, you’ll act as a key technical contact for onboarding new customers, taking ownership of implementations from initial setup through to full handover into support. You’ll work across Microsoft 365, Azure, Windows Server, networking, and endpoint environments to ensure clients are set up securely and efficiently. Alongside onboarding, you’ll provide 2nd/3rd line support across a range of client environments, troubleshooting issues, performing system health checks, patching reviews, and service audits. You’ll liaise with third‑party vendors, maintain accurate documentation, and proactively identify improvements across customer systems. • Experience in a 2nd / 3rd line IT support role (MSP or multi‑client environment preferred), • Strong hands‑on experience with Microsoft 365 and Azure / Entra ID, • Experience with onboarding, migrations, or project‑based work, • Solid Windows Server and core infrastructure troubleshooting skills, • Strong problem‑solving ability and attention to detail, • Confident communication skills with non‑technical users, • Ability to manage multiple tasks and work independently, • Knowledge of backup and disaster recovery solutions (Veeam, Datto, Acronis), • Familiarity with cloud‑based VoIP platforms, • Experience supporting remote users and office networks, • Understanding of cyber security best practices and endpoint protection, • Exposure to ITIL frameworks and ticketing systems, • Experience delivering user training or knowledge sharing IT Support, 2nd Line, 3rd Line, MSP, Microsoft 365, Azure, Entra ID, Windows Server, Networking, DNS, DHCP, Cloud, Onboarding, Migrations, Backup & DR, Cyber Security, Ticketing Systems #J-18808-Ljbffr

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A prestigious independent school in South London is looking for a passionate and experienced 2nd/3rd Line IT Technician to join their IT department. Key responsibilities include troubleshooting user devices and mentoring 1st line technicians. Competitive salary based on experience, with potential to

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Utility Warehouse in the UK is seeking an experienced Compliance Manager with solid second-line defence and insurance product expertise to guide our regulatory and financial crime compliance across insurance, consumer credit, and cashback card products. The role partners with senior leaders to trans

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You’ll provide 2nd and 3rd line support across Mac and Windows, leverage Jamf for macOS, explore AI tooling to improve delivery, and enjoy a salary with a performance bonus plus private medical and dental insurance and on-site catering. Saragossa in the United Kingdom is seeking an IT End-User Com

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Candidates should have strong hands-on AWS experience, excellent problem-solving abilities, and a background in operational support. The role involves providing 2nd line support across AWS cloud infrastructure, troubleshooting technical issues, and collaborating with DevOps teams. This full-time pos

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Candidates should have experience in a similar technical support environment and a strong understanding of networking fundamentals. This position involves managing escalations from 1st Line Support and resolving complex hardware, software, and infrastructure issues. Applications from both local and

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Candidates should have a basic understanding of contractual principles and strong organisational skills. A leading educational institution in the UK seeks an Assistant Contracts Negotiator to manage and process essential research agreements. The role focuses on low-complexity contracts, coordinating

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QA Apprenticeships offers a structured IT apprenticeship programme in Essex, delivering hands-on experience with essential Microsoft 365 and Windows Server technologies. You will support clients remotely and on-site, work with modern IT tools, and develop practical skills in cybersecurity, cloud sol

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The role focuses on hands-on support across Windows 11, Microsoft 365, Exchange, SharePoint and networking, in a growing, client-facing environment. You will join a forward-thinking team with flexible, supportive culture and real opportunities for progression as the company expands. Salary up to £3

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Cardinal Newman College is a wonderful place to work, and this is an exciting opportunity for a customer focussed and enthusiastic candidate to join our friendly and well established team. You should display the values, attitudes, and behaviours consistent with the Catholic Ethos of the College and

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OCC Group is seeking a 2nd Line Service Desk/IT Service Desk engineer in the United Kingdom to support, triage, and resolve incidents across Windows, networking, and cloud platforms. The role emphasizes patching, automation, ITIL processes, and collaboration with First Line Support to meet SLAs. Exp

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